Efficient, professional, friendly mechanics and staff. This is the second time they have repaired my car. I will probably be visiting them again soon. I highly recommend them, their prices are reasonable (remember: auto repair aint cheap), their service is top-notch. I havent used their towing service, but I would think that it would be excellent as well.

I honestly cant speak to the quality of their work. I wish that I could. I made an appointment a week in advance to have them install new shocks, pads & rotors, look for my mystery gear oil leak while it was in the air, and give me an estimate to repair that leak while also installing a new clutch for me at a later date. I used to manage a busy shop before I changed professions, and I see that as a relatively simple request, especially since they didnt have to source the parts. I had the pads, rotors, front strut assemblies & rear shocks, and necessary hardware ready for them, the vehicle was delivered the afternoon prior to the day of the appointment with the parts laid out for them in the back. No one touched my vehicle on the day of the appointment.I hadnt heard anything, so I went by toward the end of the day, and saw it was still parked in the same place. I went in to see if anything at all had been done to it, because I needed it back. The representative I spoke to seemed surprised that I expected a professional shop to be able to accomplish a brake job and install shocks in one day...when they told me the day to bring it in to have it done. If its their standard procedure to have a vehicle sit for a day or two, I suppose that a more than one day timeline for brakes & shocks is feasible. I could do it in 3.5 to 4 hours in my driveway if I didnt want another nasty note from my neighborhood about violating rules by doing auto repair, and wanted to roll around on a hot driveway. But I guess it did work out. If it takes them longer than a day to do that job & write me an estimate, I sure wouldnt want to pay that labor bill. Im also relatively sure I can find multiple other places who will be more than happy to do both jobs for me in a timely manner. I only had to rearrange a day, lost my vehicle for 24 hours, and lost a few hours of my time. They lost my current and all future business.

Cant say enough good about this family of professionals! Our truck lost the thermostat passing through town. We were recommended to go Hicks Automotive. Great decision. They stayed past closing to evaluate the truck and order parts. They had us fixed up and back on the road as quick as it could be done. They even worked the parts needed through the local dealership to cover them under warranty. The price they charged was beyond reasonable. If we lived here, this is the only shop that I would take my vehicles!

Best interlock place Ive ever been too

Honestly theyre so considerate the owners daughter is the bomb.com they work with you and care about their customers

Would highly recommend Hicks Automotive and would use their services again. As a traveler and unfamiliar with Roswell New Mexico, I am thankful I found Hicks Automotive. I was treated fairly and my RV was fixed professionally. Thank you Hicks Automotive.

Love them! Great customer service and so friendly!

Fast quality work, professional good customer service! My new mechanic shop!

Did good job but wait time was way to long

Super nice people. Recommend them highly.

Love this place! Was so helpful every visit!

GE is great been doing fleet service for us.. great work even better people

I picked up a vehicle for work they did a pretty decent job and gave me a pretty good deal

Really awesome place to get auto repairs. Fair priced! Work done is outstanding with really great people! GE the mechanic also has parts, offers towing and is the best mechanic Ive ever went to. I truly do recommend this place. Reliable and friendly staff!

I stopped in and randomly asked if I could walk the property and possibly take some pictures just for some editing experience on my own. Though Im not a car enthusiast I could definitely tell if somebody were looking for the right pieces and parts that may be hard to find, this is definitely the place to be. I had more fun just walking around and looking at the cars than I truly anticipated.

Does good work and considerate of your wallet

Hicks Automotive is a great family operated business where they put the customer first. Mr. Hicks treated me as family and was dedicated to finding and fixing my issue with my truck. The owner and staff treat you with respect.I highly recommend them for all your automotive needs.

Traveling back to Pennsylvania we developed bearing troubles. The fellas got on the car immediately. Rebecca took us to our hotel and for breakfast. Repairs were quick and we were not price gouged. Thank you.Honest shop.

They were pretty laid back. Nice people.

HHH: Honesty, hard work & humbleness -- youll get all three at the family-run Hicks Automotive, where my 90 Ford Ranger was recommended to be fixed by the kind sir at Revelations Towing. G.E. and his staff got me back on the road in about two days, following an issue with my transmission. Bonus: His office assistant was even kind enough to give me a couple rides downtown, while I was waiting to get back going to the West Coast.

Always awesome experience.

Great people, very caring.

This was top of the line place to take my rv. Did a great job will go back again. Cant say enought praise for all there kindness.

Usually good place. Friendly people.

Good prices and very patriotic

Excellent customer service from Rebecca

Great shop friendly staff

Awesome work!!! Won’t use anyone else

Trust worthy, honest, great people

Fair price, upfront on repairs

Baca is the best!

They helped us when nobody else would. They saved our trip@

Husband likes.

Good mechanic

Awesome people !!

Great place !!!!