The people here are amazing and helped me in my needs! Couldnt be happier!

Someone named Candace called my phone on yesterday claiming to have called my phone the previous day that my car was ready for pickup. She had not called at all, in fact there was no missed calls from the number. Even went as far as telling state farm that she called multiple times and left voicemails as well when they contacted the business after i reached out to them about the associate calling me saying i would be responsible for the rental car if i was not there to pick up on the day she called. I headed out this morning to make it back and I get to the shop and they were closed before 12pm as their hours state everywhere. I called the shop and no one answers, and the voicemail box was full. Thankfully, enterprise and statefarm had some sensible associates working at the time and they were able to get the issue resolved so that I won’t be paying for a rental car for someone else’s negligence to do their job correctly. Don’t rush customers to come return rentals when you’re not even going to be available for your full business hours to receive the return and give my vehicle back. I got off and drove nearly 5 hours to get to my vehicle and I now have to schedule to come back again. Would give 0 stars if i could because that’s what the service has been worth. Hopefully i’m never involved in an accident again where a statefarm customer is at fault because I will definitely be passing on their recommendations for car shops. I won’t speak on the quality of work on the car yet because I have not seen it, and I will edit once I have my car back in my possession. It’s just the service was unacceptable and needed to be addressed.

Great staff and friendly. Great work and good customer service. I love this place.

Thank you for the service job will done. I was happy with how well everything looked.

Really great customer service. Fixed my car nicely and when I felt like something still wasnt right, they immediately got me back in to access. They do great work!!

I don’t know how how good quality control is but now if they ever call me I’m going to have to take the time to drop off the car again call my insurance for a rental and hopefully they do a better job this time

Loved everything about the experience.

Mike and the crew at Gerber Collision are Amazing!! Couldn’t be happier with the professionalism they all have! They communicate and let you know the status regularly..... most of all they stand behind their work .... They’ve earned my business and every one I know I’ll send their way !!

Michael was awesome and accommodating. My vehicle was repaired quickly. Looks like new! Plus they vacuumed my car before I picked it up which was nice. Definitely recommend this place.

This review is a little late but I had a dent in my fender and was only in town for 4 days. Even with the time constraints, the repairs were finished within 3 days. They answered all of my questions throughout the process and kept me updated. Michael and everyone here took such great care of me and my car. If anyone else needs any repairs, definitely come to Gerber Collission & Glass. They offer the best service in the business! Highly recommend

I really wish I am not required to give any stars, but in order to post a review, I need to select at least one star. I tried to use Gerber through my insurance company for a collision repair, but after 4 phone calls over 3 days, with no follow-up calls, it was in my best interest to find another collision center who wanted the work. Nonexistent customer service.

There service is wonderful. My agent Matthew was so nice and very helpful. And my car was fixed in the time anticipated.

Ive used Gerber several times and have always been very pleased.

They quickly and professionally fixed damage to my car after being rear ended. I also had a scratch on the door that I paid to have repainted. About 9 months later a dime-sized area of paint flaked off and no one could figure out why (no damage to the door, it seemed the paint separated from the primer or something). They fixed this for free under warranty in 2 days and even gave me a rental car during that period. Top-notch people.

Took my truck here after hitting a deer and had damage to my front bumper and driver side quarter panel. Michael took great care of my truck and me. They finished the work very expediently and no detail was missed at all. They even cleaned my truck and picked up a brand new front plate bracket for my new bumper since I needed one for my UGA front plate. Thank you so much to Michael and all the great people at this Gerber location. I could not recommend them enough for your vehicle repair needs. And all of this is coming from a very particular truck guy who works in a customer service career!

Excellent customer service and wonderful job done by some great people working here!!

Had some minor crash damage repaired here. Gerber is the shop my insurance company approved. The repairs were done a week sooner than promised and looked great. A couple years ago, they also did an insurance repair on my sisters car that also turned out really well.

Talk about excellent customer service, reliability and magic hands! Wow, these guys are 1st class and truly love what they do. I trusted them to fix my 3rd vehicle after a drugged-DUI driver hit us at a red light stop. Michael and his body shop crew are superb experts. They should be fixing Ferraris: they are attentive to details, care about the quality of the work , consult with you before fixing, and always do what they said they would. Thanks guys - our Toyota looks as good as new! Svy N.

Gerber collusion and glass is the best bodyshop I have ever seen.They completed my car with in 4 days and returned back to me. Their work is very professional that I wasnt expected.They supposed to 999999 Star,but it is not in the system only 5 star rate available.Thank you Gerber for your fast and quality services

I could not find any other place including other Gerbers top take my car for at least a week. I had an accident fender, head light, and bumper totaled. Drivable but not at night. This place got me in same day called the rental place informed and updated me every step of the way and address questions every time i called. They finished my car in 6 business days when my estimated time was 9. I couldnt pick up my car right away and they offered to pay for my rental until i could get there to get my car. When i did come they took care of my rental so i wouldnt have to return it myself. AMAZING helpful and courteous staff and my car looks brand spanking new perfect color match

I had a rock chip my windshield on the way to work this morning. I inquired with 3 places around me. Safelite, another local place that was cheaper, and Gerber Collision. Safelite was much more expensive and I did not feel like paying their price. The local place was cheaper, but could not be in Alpharetta until the following week. Then I called Gerber and got a quote.The quote wasnt much more than the cheapest option, but they were able to have someone out to my work within 3 hours of me initially calling them. They came out, repaired the crack, and can hardly notice the mark now. Very happy with everything.

Everthings was good but my car front got 4-5 dent dot when I asked they said its because of highway chips but why it will be happend only one side 4-5 spot . As per my understanding its happens in there workshop and could be some sparking dot . but they not accepted it and looks very bad .

The best collision centers in Ga !

Michael and his team are an absolute pleasure to deal with. Keep you updated along the way. And fast turn around time

Had a great experience. They restored my car perfectly. They also called me at the end of each day to update me. Friendly and professional.

I couldn’t be happier with the crew at Gerber Collision!!My Truck was fixed at another body shop and they did subpar work failed 3 times to fix their mistakes.Gerbers Team took it and fixed everything perfectly!!Michael Boynton went over everything with a keen eye and delivered my truck looks original again no blemishes of any kind! 2 thumbs up for Michael and the rest of Gerber Collision Crew !!Thanks AgainCustomer for lifeJason Karp

Matthew is very thorough and knowledgeable

Great Service

Great job done on a relatives car.

While you never want to end up here, they go beyond what is expected.

Rude as can be and lied right to my face and cussed me out for not wanting to Amit their mistakes

Best customer service.

Good place, knows their business

Awesome job!!

Friendly and helpful