user
ProTech Heating and Air
437 Big Hill Ave, Richmond, KY 40475, United States
Appearance

Comments
Bl
Review №1

Can’t speak highly enough of Pro Tech and Josh. Showed up within 2 hours of calling, made a quick and honest assessment of issue, had it repaired within 25 minutes and was super personable on top of quality work, and didn’t gouge us on price, was actually much less than expected. Top notch service and honest as they come.

Ca
Review №2

I highly recommend ProTech! We have worked with Zach a couple times, and he is friendly, professional, and knowledgeable! He answered all our questions, offered suggestions, and took his time to check everything! We seriously don’t have enough words to say thank you! If you need any HVAC work… look no further! Call ProTech!!!!!!

Kr
Review №3

Excellent service, Nate was happy to show exactly what he did and how the system worked. Would call again!

Ti
Review №4

I called this company for a second opinion. I am so glad that I did. The Technician was very knowledgeable and patient with me. Explaining every step as I requested. He spent over an hour trying to find my issue. Then he made some adjustments and it was fixed. The $3,400 fix quoted by the previous company was not the issue. Thanks Protech!

Mi
Review №5

Josh came out at midnight and fixed my heater. He did a great job. Great company and good prices. Five star service. I would recommend proTech to anyone. THANKS!

Je
Review №6

I recently made a switch from a previous heating and air company I was using at work and called these guys; the switch was definitely worth it all. From my first phone call to schedule an appointment for one of our units, the fast and friendly service, and the owner himself coming back to check on us was definitely what we were looking for. Quality of work was Great and the Staff is definitely like family and not to take you for a ride!! Make your switch Today!!

TI
Review №7

Great people to work with. They had my new unit in the same day. Pro Tech treats you like family and I wouldnt go anywhere else! If your wanting professional, friendly and great work, dont hesitate to call them.

Ki
Review №8

Did a great job with diagnosing the issue with our AC unit and got it back up and running. When we had another issue come up, they came back out quickly to assess the issue. Very friendly and knowledgeable. Would highly recommend to anyone having trouble with their heating or air.

Ja
Review №9

Called after hours because I had an issue with my air handler unit. They had somebody out within the hour. Very friendly employees and even showed me how to keep from having my particular issue in the future. Highly recommend calling these guys.

Da
Review №10

Excellent from start to finish!!! Got a quote quickly, they followed up by phone on it unlike several other quotes from other companies that I received. We had them install the new system and duct work and couldnt be more pleased! These guys will remind you of how businesses used to be run years ago: with courtesy, honesty, and ethics. I highly recommend them!!

Da
Review №11

Have used a few of the heavily advertised HVAC companies in the Lexington area, only to be dissatisfied with the service. Not here. Fast and efficient service. Excellent customer service. Highly recommend.

Vi
Review №12

Professional, prompt, courteous, reliable and very reasonable!!! They had my system up and running the same day I called, explained everything in detail, covering any questions I had. I recommend Pro-Tech to anyone who is looking for a reliable heating and air company.

Br
Review №13

Very professional team that is honest and up front about your needs and looks out in the best interest for you. May not be the best priced but they absolutely provide the best service which is something thats hard to put a price on. I would 100% recommend for any HVAC problems no matter the size big or small

Ni
Review №14

I highly recommend ProTech! They came out same day and fixed our AC in 10 minutes. We also signed up for the yearly maintenance plan which is a steal! They are very knowledgeable and fair with their prices!

Ch
Review №15

Top notch service! I highly recommend Josh and his crew. I have used ProTech multiple times and have been pleased with their service. I have referred ProTech to my friends on many occasions. Each of them responded with more than positive feedback. A++ all the way.

Ch
Review №16

Prompt, quality service. Josh did exactly what he quoted and always answered my texts or calls.

Br
Review №17

ProTech Heating and Air provides top notch service and quality. Josh and his crew are very knowledgeable and easy to work with. I have utilized their services on many new construction projects as well as maintenance to the equipment at my own home. I recommend ProTech to anyone looking for a great mechanical contractor.

Ke
Review №18

We had such an excellent experience with Protech a few years ago when they came out to our home for a service call. Because we were so pleased with their service, we have purchased (and will continue to purchase)the maintenance plan they offer. Their customer service is second to none! We just had to replace one of our units, which is a complete bummer for any homeowner. They made the process easy, had our unit installed within days, and called us to follow up afterward to see if we had any problems or concerns. We also received a discount because of our maintenance plan. Hiring service providers for the first time can be stressful. You can hire Protech without any reservations! They are professional and knowledgeable, but also just very nice people.

Ke
Review №19

Josh and his team are fantastic! Exceptional customer service and dedication to their clients. Very knowledgeable and helpful. Highly recommend!

Ju
Review №20

I really appreciate ProTech employees, they are super efficient and knowledgeable. Josh, Brandon & Eric are great guys, you can trust them to get the job done correctly, efficiently and reasonably. Pro Tech is who we use for our home and apartments, plus I am always referring my friends and family to call Pro Tech for their heating and air conditioning needs. This is the only company, I trust.Thanks To All Pro Tech Employees,Carl and Judy McDaniel

St
Review №21

Excellent Customer Service, the process couldnt be any easier.Simply call, schedule an appointment, we had someone out instantly.Hassle Free service is a plus with us!!

Ke
Review №22

Josh was amazing! Showed up late on a Friday night and saved our entire holiday weekend! We couldn’t be more appreciative!!

Ch
Review №23

I recently hired ProTech Heating and Air to install a new heating and air system in my new construction house. They managed the process from beginning to end, worked with my builder and made the whole process a breeze. When compared to other companies, ProTech used quality materials; their technicians were very well trained, knowledgeable, and very professional.

Je
Review №24

Pro Tech replaced both our upstairs and downstairs units. Josh, Robbie and his team were amazing. They installed everything and had us up and running in no time. Thank you

Ri
Review №25

Both times weve needed HVAC repair, ProTech has given timely and excellent service. Zack was here when they said he would, gave professional explanation of what needed to be done and accomplished the job professionally

Fr
Review №26

We are very pleased with our new Rheem heatpump system, and the professionalism of the Protech Heating and Air team that assisted us with our selection, and executed a superior installation.

Re
Review №27

Pro Tech was quick to respond to my after hours call when my heating unit suddenly quit in the middle of winter. The staff are always knowledgeable and quick to fix! Always recommend 1st :)

Do
Review №28

Pro Tech Heating and Air has been servicing our office building and my home for many years. They have done a superior job in handling all of our maintenance and installing new systems. I would recommend them to everyone!

Jo
Review №29

The guys at ProTech are top notch. My wife and I built our dream home 2.5 years ago and my builder was using ProTech for the HVAC work. They came out and looked at the house, did the load calcs and installed my dual fuel system. My house stays cool in the summer and warm in the winter. Weve never had a home that could maintain its temperatures evenly throughout. Great customer service after the sale too. Highly recommend ProTech.

Be
Review №30

Zack at ProTech was extremely knowledgeable and always put the customer first. Great group of people to work with.

Jo
Review №31

Madison and surrounding counties best choice. Look no further.

Ma
Review №32

Great service. Our air conditioner quit working recently. They came out same day and found the issue and ordered the parts. Would highly recommend Protech for any of you HVAC problems or maintenance!

Ra
Review №33

The guys at Protech are the best! They are very knowledgeable and timely. They were very good about diagnosing the problems and explaining all of our options to us. I would highly recommend Protech to anyone needing Heating and Air services!

Ju
Review №34

ProTech Heating and Air is a great company to chose for your HVAC needs. I have used them for years and they have always been honest and fair. Its extremely hard to find folks you can trust in the various services industries required for maintaining your home and its been great to have a solid HVAC company to rely on.

Lo
Review №35

By far the best company in the state. Josh the owner along with crew are the most respectful and caring people about your needs and satisfaction. They will not try to just sell you something they have integrity, loyalty to the customer and the skill it takes to do the job right the first time. If you need hvac work done yall call the folks that care at Protech Heating and air (pretty nifty slogan for ya Josh lol)

Ca
Review №36

Josh and his crew at ProTech are very professional, and friendly people. We have had them do work at several of our properties and have always been pleased!

Al
Review №37

We use ProTech for all of our business needs. Very friendly, professional, knowledgeable, and fast. I would recommend them to anyone.

Br
Review №38

Such a great group of people! They always give their best effort and have the best customer service.

te
Review №39

I would never go anywhere else! Outstanding in every way!!!

Ju
Review №40

Owners and employees are great!!

Information
30 Photos
40 Comments
5 Rating
  • Address:437 Big Hill Ave, Richmond, KY 40475, United States
  • Site:http://www.protechtoday.com/
  • Phone:+1 859-353-5429
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Air filter supplier
  • Furnace parts supplier
  • Furnace repair service
  • Furnace store
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
Similar organizations