Beware - The technician ripped my toenail off.This was my first experience. I had an appointment and arrived on time. The receptionist helped me fill out the paper questionnaire for the services I was requesting (Mani/Pedi). I was excited to see they offered refreshments, I checked lemonade as a request.I get seated in the very back, where they keep the drinks. I get into the pedicure chair and I’m instantly greeted by the technician doing my pedicure. She confirms my services and name - then gets started. I was never offered a drink.The technician started taking off my existing gel polish, instead of soaking my gel polish off, she decided to pick it off with a cuticle clippers. I found it odd but kept my comments to myself since it was my first experience. The technician removed all my polish and was on my final toe. I felt a change in pressure then piercing pain. I looked and she covered my foot up so I couldn’t see. I moved the towel to see what was bothering me and she shoved my foot in the water. I pulled it out to find blood gushing.She tried to tell the others she “scratched” my toe.I decided not to make a big deal at first. Surly it was an accident. I had never been to this place.. but then all of a sudden I realized that this lady was trying to hide the fact she ripped my toe nail off. She tried multiple times putting alcohol on it to stop bleeding which everytime I repeatedly told her it hurt and I didn’t like it - for her to tell me it was the only way to stop the bleeding.She wrapped my toe up with cotton and proceeded with my pedicure. She brought out the wax and attempted to put my bloodied toe in it, I told her I wasn’t comfortable due to it being an open wound. She persisted and told me she would wrap my toe with cotton & bandaids,It was at that moment I just started crying. I realized that she was acting like nothing had happened.. I asked to leave - her manager (I assumed) came over and asked what the matter was, I told her about my toe, she told me “at least your other toes look good”. I asked again to leave. They offered for me to come back tomorrow to get my pinky toe repainted - I responded with I don’t have a nail left to paint.. they offered to put a fake nail in place, I refuse. I requested to leave again. They offered a free nail paint when I return from my vacation. I refused and told them they didn’t understand I would never be back.Then at the end, with me crying nearly the entire time (from the anxiety of what just happened) they attempted to charge me for a pedicure, but offered free gel paint. I confirmed as she wrote the price down that she wanted me to pay for a pedicure in which I received nothing but pain and a loss of a toe nail. She scratched off the price.I paid for my manicure. No tip.The lady told me she has been doing nails for 20 years and that was the first time ever happening - I told her it was ironic that it was my first time ever at her salon and also my first time getting my toe nail ripped off.I left crying.

They were very very helpful in my quest for mani/pedi and were so nice and offered the gel but I had never tried it before. But now I have realized I dont like the gel on my finger nails.

I have been coming here for almost two years and I came in for a fill and pedicure yesterday. I normally love this place and have great service. I got a nail technician for my fill that I have not had service done by before (I dont remember her name). Though she was really nice she did a rush job. I have poor eyesight and didnt notice till I got home. Its extremely bubbly, the acrylic was not filled on sides, places missing nail polish, it was really uneven and the acrylic was missing in some parts of my nail as well (like it wasnt applied all the way). Its disappointing because I normally love this place but the quality is really bad this time. I provided pictures.

This is my 3rd or 4th time coming here and let me say I’ve never been disappointed their customer service is really good and the lady that did my nails I don’t know her name but I put the picture of her name below. She was amazing she also made the experience very comfortable I got exactly what I wanted she was quick but still paid attention to quality I definitely will be coming back more often as a regular.

Appointment was on time. Got services provided by Mia and Sarah. I asked for a different pedicure than the one I received, the lady doing the pedicure was super nice so it wasnt a big deal. A woman came and put plastic bags on my hands for cuticles while I was getting my pedicure done. After about 15 minutes of my fingers getting wrinkly in the bags and no manicure lady back to the chair, I took my hands out as it was starting to irritate my skin after so long.. Younger girl who eventually did my manicure was nice at first then got mad at me for nail bumping the gel uv light. Luckily I only bumped it once, which was surprising as it was sitting on a pillow on my lap. Beware because they do not list prices for adding shellac polish. I knew it would be extra but normally shellac is 10$ extra anywhere I go, they charged me 18$ extra here JUST for shellac on toes. I will NOT be coming back.

I went to Gallery Nail Bar after a few people referred them to me and was so disappointed 😞 They have a small selection of colors that are very old and goopy, their dips are dipped directly in (a direct health violation!) and what was worse was my ACTUAL EXPERIENCE! I went in just to get fill ins and a repair/replacement on 2 damaged nails and ended up completely butchered. my natural nails and fingers were left sliced and bleeding from a tech who had NO BUSINESS doing nails at all. This business is a mess dressed up as something fancier than it is. save yourself the frustration and go anywhere else!

I love this place always soo sweet an always do an amazing job!

Be aware when you purchase gift cards. The amount that’s supposed to be on the card, will not be the actual amount you pay for. The transaction will still charge you the amount you paid for vs what is actually on the card. Poor system.

10/10 definitely recommend! My favorite nail salon since moving to Puyallup, WA. Service is immaculate! All the beautiful ladies are so kind and welcoming. Wait times are never that long or excruciating when I come in. Majority of the time the lovely Miss Kim is on the other end of the desk doing an incredible job on my harsh and roughened nails. She does an outstanding job EVERY TIME. She pays attention to the details, takes her time, while providing great customer service and friendly conversation to pass the time. Definitely a Queen when it comes to manicures and new sets. Haven’t gone to any other nail salon since I first stepped into this one. Love it! (:

Very disappointed! I heard mixed reviews about this place so I decided to try it. Walked in at 11 on Saturday and asked how long it would be, I just needed a gel fill. The lady told me 20 min wait, which was fine, I ended up waiting about 45 min. There was a younger girl who was walking around grabbing everyone’s paper they filled out and losing them, I was asked 3 or 4 times what I wanted by multiple employees and had to fill out another paper. I finally went back, the lady was rushing me and didn’t even ask anything, she just started. I wanted my nails a little shorter but she filed them all the way down basically. She used the filing tool on my cuticles which burned and they all started to sting. She then put clear POLISH over my already gel white tips and proceeded to grab and move my hand in front of a mini fan and said thank you and moved on to the next person. I told her I wanted gel and that’s what I wrote down and she brushed me off. I was upset at this point and just wanted to leave so I held my nails in front of the fan for a while but my nails still smudged. My cuticles were bleeding as well. I wish I got a picture right after but here they are a couple days later. My nails are yellow where the gel was and now clear where the polish is. This was my first fill after a new set and now I have to get a new set next time I go. Very frustrated.

Absolutely loved this place! Got a fill fixed that I had originally got done somewhere else, they fixed the wonky job the other place did and made them beautiful! Pedicures are great too

Had the delux pedicure here and it was awesome!

Here is the good and the bad.The Good-You fill out a sheet to indicate the details of your visit, great touch.Nancy was very friendly and has a great attitude. The salon itself is very clean, fancy and comfortable a big plus. Oh and yes they serve DRINKS!!!!! This is the first place in Tacoma/Puyallup I have found that serves drinks, being from Texas I’m surprised not more places do it.The Bad-Nails by NancyI got a classic manicure with gel polish, total 32.00. Not the best clean up, my cuticles look pretty bad. The polish doesn’t come close to the cuticle, which means it’ll grow out a lot sooner. There should be a better system of checking customer out. (There was a cluster of people at the front, I had to form a line and wait for people to be seated before I could pay and leave.)EyebrowsI asked for an eyebrow cleanup which I was not happy with, I had to give a lot of direction and had wax dripped on my hair. Eyebrows are for brown salons.* Nails are for nail salons.*

This is my go to nail place. ONLY place I’ve ever been to that doesn’t. Make. My. Cuticles. Bleed. Manicures come out beautiful, the experience is comfortable, nice environment, prices are super fair. This is my go to nail place.I’m giving a 4 star review because I’ve only had amazing experiences with manicures, but one time getting a pedicure the lady was aggressive with the metal exfoliater and sliced my pinky toe really bad. The nail tech was mortified. I didn’t let it sour my opinion of the place over all, she could have been new and no matter how good a place there’s always human error. Can’t bring myself to get a pedicure there anymore but if you want a gorgeous manicure at a great price this is the place to go 😂

Just got a last minute pedi! I definitely recommend!

I dont have many negatives to say about this salon. The place and atmosphere provided is one of the most beautiful salons in Puyallup, very clean. I was greeted at the door by what seemed to be the only man there (I think the manager?). I brought my little sister Abby with me for company but she didnt want anything done. The guy kept asking my sister if she wanted to get her nails done because she will be waiting a long time for me, as my sister proceeded to politely say no, but thank you. My manicure tech was very sweet. She did fantastic with my finger nails, although I had to pick off the dead skin around my nails because I guess they dont use lotion on hands there? She also allowed Abby to sit next to me because it was 11am on a Monday and the salon was near empty. I then got a pedicure, my manicure tech told Abby she could sit on the stool near me so we can talk. When I walked over to the pedicure chair, the man came over to Abby and told her she cant sit next to me because she didnt pay for a service... I thought that was rude but we just texted eachother because I felt bad that she couldnt be close. My pedicure tech was very nice as well, but kept cutting my nail short where it couldnt be any shorter, it was painful for her to continue filing (for all the people who feel bad speaking up, you probably understand). I was fine until the end when I saw that my toenails looked weirdly shaped and badly painted, painful and ugly- not good!! I would skip this salon and go to the next, it ended up costing me over $70 not including the tip for the least expensive options.

I love this place !

Cut nails too short, didnt paint whole nails and missed a bunch of spots. Lady yawned the entire time through my 30 min pedicure and kept taking breaks. My gel polish literally fell off the next day, I didnt even know that was possible.

Great service. Quality pedicure.

The worst service ever and the job on our nails horrible My acrylics are longer on my right hand and it took way too long...inexperienced will never go back

Love going to this salon, especially seeing my nail tech Kim. Always flawless and i always get compliments about my nails out in public especially at work since I work in retail and customers are always looking at my nails. Been going here for the last 2 years.

Its a nice salon. A little more elevated than others Ive been to and they do a good job. (I only do pedis, so I have no clue about nail techs, manicures and how well those are done)

Walk in to do my nails and did not turn out the way I told them. The lady did not ask me what I wanted she didn’t shape it right , all in all poor quality.

Tammy is amazing. She does excellent work and the only one I will go to. I am sure the others are amazing as well but when you find someone the does great work, I will remain faithful!!The atmosphere is inviting and relaxing, and all the staff are very kind and helpful! And, added extra are the refreshments! Anywhere from water to margaritas lol.I highly recommend this place!!

I would have left 0 stars but google wont let. Got my nails done here a couple of months ago they did a horrible job. I thought to give them a 2nd chance and it was worse this time. My daughter chose a light blue the lady started to paint her nails stopped half way saying its to light for her and went got a different color without asking her first. It was supposed to be dipped nails but looks more like a wavy mess. She didnt even finish with mine and was already asking me to move to a different chair because she had other customers. When I was paying I showed them how bad she screwed up my nails, she didnt even get to the cuticles. There was no apology, they said nothing. Dont waste your time or money. Im going home to redo it myself.

Always love this place they do a fantastic job each time. HIGHLY recommend.

Just bring my husband come this place for pedicure and my dipping powder..so relaxing..The nail teach are so friendly...My nail look so good...will be back..

Such a nice nail salon and great service every time! Highly recommend!

Sundays are busy but got us right in and did a amazing job on my pedi!!

My experience is always 5 star good place to go thank you on

First time going here , but wont be my last. Brought my momma & daughter, we all 3 had wonderful relaxing pedicures, my tech massaged my legs & feet for a nice long time & I also had dip over the top of my natural nails. I had a different tech for that , but again done a great job was quick & made sure to take care of detail to all my nails. Was very happy with our services & environment was clean techs were professional & friendly.

Had the Royal Gel manicure, hot stone massage- love my new nails!

Super great, I work in construction and my nails have stuck and stayed beautiful for a week and counting!

I went here to try this salon out because its way closer than my regular spot. I felt rushed through even though a chose an expensive pedicure. My paint job was very basic. My worker said she has been there for 2 years. It is a beautiful place but service needs help.

Very nice ladies. I asked for extra massage on my right hand, she was very strong. So very relaxing.

This was my first time coming. The place was nice, clean, relaxing atmosphere, and very inviting. We didnt have to wait long to be seated and was attended to right away. I loved that they offer you something to drink and you can enjoy a chair massage while getting your nails done. They were thorough and quick. The only thing negative is when they talk in their native language while they work on your feet, seems a bit rude. If you have something to talk about that you dont want others to hear, then obviously, its not the time nor the place to talk about it. I will be returning with my daughter next time.

The last couple times I’ve been in to get pedicures here I’ve called ahead and made appointments and always had great service and pedicure. I decided to walk in and get a pedicure the other day and not call ahead to make an appointment and I literally had the worst pedicure of my life, I was extremely disappointed compared to every other pedicure I’ve ever had here. I always pay a little extra and get the “Gallery pedicure” which is supposed to be longer and better. The lady had my feet in water for maybe 10 mins max then drained it, barely scrubbed my feet, put paraffin wax and lotion on my legs and told me she’d be right back... I sat there for over 10 minutes until she returned to have her rub my feet and legs for maybe 10 more minutes then I was done. I didn’t even want a polish either, but I left so upset because my feet are still rough and have dead skin all over them and I paid more for the same amount of time and quality (or worse) than a basic pedicure there? Super unfortunate and disappointing since I’ve always talked so highly of this place but then the one time I’m a walk in and not an appointment my service is considerable below average.

We go here monthly! The nails are always great and the staff is very friendly. Complimentary drinks are provided. The only reason it isnt 5 stars is because sometimes, even with an appointment, they seem to overbook and you can experience some longer waits. But I usually go on the weekends so that could be a reason.

Ive been coming to this place for a long time. I generally get dipping color on my nails, and a pedi. They offer water, pop or adult beverages, which is a plus. The atmosphere is always relaxing and the massage chairs are great. All the ladies there know how to do their job very well. I used to get my eyebrows waxed there too, but not anymore. Depending on who did them, they didnt always turn out symmetrical. But if you want your nails done well, this is the place to go.

I saw Kim at the Nail Galley and Spa today for a fill and design. I am a regular here, and have always had a good experience. Kim is really gentle taking off the previous color making the experience that can sometimes be painful, relaxing. I wanted a difficult Batman design today and She did her best to make that happen for me. I am really happy with the out come. If your looking for a new nail place, this place is awesome and highly recommend it.

I’ve gone twice now and found a better place in the same shopping center. This place offers wine and soft drinks, which I appreciate. This place looks clean, decorated nicely, and was quick to get you in and out. However the thing that gives this place a low rating is the staff. They’re not very friendly at all, and needs improvement with their customer service. It’s also quite inconvenient that they do not allow tips on debit/credit card transactions and refer you to the ATM a couple of stores down. Worst is you can tell that many of the ladies either do not like working there or do not like one another. It was quite awkward (and rude) that the lady doing my manicure (I think her name was Tina) treated the lady doing my pedicure so disrespectfully. She did not hide her feelings about this at all to me or the rest of the staff. After that, I was done with the place. The Nails and Spa place next to Fred Meyers is so much more friendlier and they don’t file your nails down to the stud.

This place is amazing. Truly. I went in there with my 6 week old baby being that I don’t have anyone to watch him and hoping he would stay calm but he got fussy in the middle of it and the lady’s there took him and kept him calm for me the whole time I got my nails done!! They were amazing and my nails came out great ❤️❤️

I’m giving this place 2 stars because of the drinks and ambiance. I got a gel manicure and TWO DAYS afterward they started to chip. I went back to get them redone which they did at no charge. A gel manicure should at the minimum last 1 week if not 2 weeks.After getting them redone two days later they started to chip again. Less than a week and the whole nail polish is peeling off.Terrible nail job, I would never recommend.

Very friendly. They do excellent work.

I love this place they do such a good job and there all so nice Ive been to a lot of nail salons and this by far is the best, Emily at the front desk is so sweet she always makes you feel so welcome

I called and made an apt and the lady was very helpful with all my questions. I went in to my apt and the atmosphere was great. She did a great job or I thought, I got a fill with shellac paint. About 4 days later my nails look like crap. They are scratched, the shellac is chipping off, it looks like they are stained. Ive never had this many problems in the past with other nail salons. I definitely will not be going back and it was more money than other nail salons so I thought it would be worth it. I was wrong.

Best nail place ever! 10/10 highly recommend

The Nail Salon was a pleasant place to go to. I love the inviting atmosphere and the classical music. Everyone here is friendly and they take good care of you. Being able to relax and trust in their service is what i really like. Definitely recommend!

Mi was amazing! She did the most amazing job on my eyebrows and gave me a wonderful manicure! ❤

I thought this place was amazing! I brought 4 ladies, we were taken care of right away, you can get free drinks (including water, soda, tea, coffee, win, champagne and margaritas!) Everyone was super nice to us and they did a great. Only two small complaints - 1, they only take tips in cash or check, so I wasnt able to leave a tip. 2, They didnt bring the polish all the way back to the cuticle bed and left a small space, not a big deal, but wouldve preferred it back further. Definitely recommend!!!!

They were extremely rude. She got mad because I told her I wanted pink not red. She went and got a bunch of pink and dropped them on my lap then ignored me the whole rest of the time. She was speaking Vietnamese then rolling her eyes laughing. They even have a sign up that says if they are speaking in Vietnamese your care is free. When I told the owner how rude she was and what happened he said well shes really busy. No excuse. Three other people were complaining how rude they were. I would never recommend this place to anyone. Poor service and I paid $50 for a full set and it wasnt what I wanted. Never again.

I get my nails done every two weeks. Ive done it all, gel, acrylic, tips, natural nails, polish, everything. Recently, my boss who is a regular with Tammy (she is amazing by the way!) started getting her nails done in the dipping color. They use a powder that is way healthier for your nails and has the color built into it. It actually healed her nails which had been previously damaged by acrylic and now theyre strong enough to have no polish or treatment on them at all. I was skeptical, but my acrylics kept breaking painfully so I thought I would try it. The dipping combines all the benefits of gel and acrylic without any of the downsides. My hands felt immediately lighter, but my nails were more flexible without feeling like they would break. It is now a thousand times easier to type even though my nails are long. The color is gorgeous and it dries pretty much instantly. When I went in for my last dipping, they told me they had just ordered another over 200 colors on top of the selection they already have. Im really excited to see what new colors have when I go back. I drive all the way from YELM to go to this place. It is spotless, the staff is all so friendly, and the entire building is gorgeous. The music and the atmosphere is super relaxing and very spa like. it doesnt feel like the kind of place that cuts corners and is basically just a nail jiffy lube like every other salon you see around. So worth the drive!

Fantastic job very professional and friendly service will recommend to other

It was my very first time here and it was great! I went here with a friend who has been going to this place for a while now and we had a wonderful time. Our manicures turned out very nice and they gave us complimentary drinks. I will definitely be coming back.

Great experience. Loved the margarita while relaxing!!! They were patient with my daughter who has autism, will take her again. The price was much better than elsewhere.

This is the nicest nail bar in Puyallup. I have been going here for 10+ years. They always have 10 or more technicians a day. I do try to make an appointment most of the time but if for some reason I didn’t make one, they always do their very best to get me in. I have another salon I have tried and every time I go in they say they are to busy and can’t take me. I want to give a big thank you to Tammy and Kim because they are truly the best in town.

Ive been going to this salon for over twelve years. I am very satisfied with the care and attention I have received. Though there were a few visits that were not the norm, I would communicate my concern, and every effort was done to make it right. Believe me, after thirty years of having nail care, I am happy to excuse a minor discretion, over the chance of poor health safe guards. Remember, sharing kindness goes both ways.

They were able to get me right in for a gel manicure. Clean establishment. My only disappointment is that the color with glitter that I picked did not match what ended up on my nails. Basically its all paint and no glitter even after 3 coats!

My sisters & I brought my mom in to cheer her up after my dad passing away. We thought having a girls day out at the nail spa would be great. Lets say it wasnt the best experience. We booked a appointment for 1:30 for all 4 of us & we were walked back in at 2:20.The owner was mad at me for felling out the nail form wrong for my mom. Than the owner got mad at me because I wanted a extra service, which I already wrote on the form what I wanted. If the owner was more nicer we would of had a better time. The ladies who did our nails did great & the place was very clean. I have no issue with the workers or the building. Just the owners attitude, all the lady who did my nail came out & gave my mom a hug & her condolences.

I wish I could give zero stars.This was the worst manicure I’ve EVER received in my entire life. My best friend’s mom was getting married and we were all together, so I didn’t have time to complain since the nail technician already took twice as long but removing the nail polish and repainting it nearly 10 times. I showed the photo to her at the beginning of what I wanted and she ignored me and asked me to pick out colors. She drilled my nails and placed the acrylics on, and went STRAIGHT to painting without allowing me to wash my hands! Then when I showed her what I picked she said she couldn’t do those because they were powder. I understood and asked to see more colors but instead she ran off with my phone that had the photo of what I wanted and picked out her own ideas. A clear coat for the base which I didn’t want, and yellow and blue even though I wanted green. When I told her I wanted it to match my dress she sighed and rolled her eyes at me. While painting my nails she kept shaking my hand because I was tense (I wonder why??!) and kept hitting my nails on the lamp ruining the polish. Then blamed me for ruining the paint and constantly sighing at me. I wanted to cry. At the end of my service, she poured alcohol on one hand and oil on the other without rubbing it in and told me to have a nice day while my left hand dripped with oil. She was passive and rude and disregarded everything I asked for. My nails look horrifying. I’m furious but I had to deal with it and hold it together for the bride and my best friend because we all went together and they love how their nails turned out. My best friend was laughing at how horrible they looked, my boyfriend was laughing. I turned it to a beauty group on Facebook and 80 people thought it was horrible! Sloppy goopy job, and horrible service. Never go here. Save your time, money and nails.

I won’t be coming back. I got a pedicure and fill yesterday. The pedicure was fine, other than the lady doing seemed like she had better things to do than to be here. Was seemingly very rude and intimidating. But this morning one of my nails has snapped off! I got these done YESTERDAY. This shouldn’t have happened and I am highly upset. I really liked their service but after this job will not return.

Quality service with great results. Because they are popular sometimes you have to wait a bit longer (even with an appointment) but its because they dont short change their customers. Be kind. They are worth it.

It started off great, Ive been coming here for awhile and always have done a good job, but I brought my younger friend with me and it was her first time, so I signed us both up for royal manicures. Everything seemed fine, except her nail tech was telling her how short her nails were and how she would be better off getting fake nails. First, shes young and that is really uncalled for, she doesnt need fake nails to have beautiful nails, hers are beautiful the way they are. We were put in separate seats, and noticed that she was gluing the false ones on. I got up and went woah, no, she cant have those. We both were doing the same thing. She argued with me about how it would be better for her. I said no, it wouldnt, the acrylics would break in the first three days, she works with horses and is outside a lot. But then I said whatever and walked away to wash my hands. She took them all off and we both finished, yet I didnt hear the end of how ugly and short my nails were, how hard they were to file and paint, neither did my friend, even the manager commented on how short my nails were. We just wanted an hour to ourselves and to get pampered, not to hear how we should do our nails and how terrible mine look. When you work with horses and have 1 day off a week, your nails arent going to look great 😂🤷‍♀️🤦‍♀️ Wont be coming back. Shame, loved this place.

Place is nice and clean!!! Nails are done well. However, the lady I had was rude and didnt listen to how I wanted my nails. She wanted color, but I cant since Im active duty and argued with me about it. She also had an issue when I told her a nail was not straight. Other than that, its a good place.

I was told they are amazing! I am not even a picky person. Just all over bad experience and non friendly staff... went to get Gel manicure paid for Deluxe.... dont waste your money. I didnt even get my hands massaged just my arms.... no lotion on my hands...just arms... and 3 days later every single nail was peeling. So I went in after work on the 3rd day and the same lady did my nails. AWFUL she filed all the color off after barely soaking them, my nails are EXTREMELY thin now and they werent before . So I chose a different nail color besides clear and looks like a 3 year old painted them.Its a light pink how can you even mess up light pink?? I am not happy nor would I recommend them. not friendly, takes your money and doesnt even know who you are. I would rather drive to auburn from Olympia than to drive go to this place.

I have been going here for 10 years. They continue to upgrade their awesome elegant spa to be relaxing and professional. Great massage chairs, friendly people. Cindy is my favorte for she gives soothing massage of legs AND feet. I dont believe you find a better place

I would have to say that this is the best nail shop that I have gone to. The atmosphere is very calm and relaxed. The staff is very friendly and nice. My favorite is Cindy. She always takes care of me when Im there.

Kim & Tammy do the best nails - so much that it seems owner Don keeps them in reserves & doesnt seem to allow them to do pedicures. Both are very trusted, talented nail artists. I dont let anyone else do my nails, as there are some who have cut & slashed my cuticles, causing me to painfully bleed. Dons customer service has vastly improved over the years - he used to be downright rude but now he smiles & thanks customers, communicates delays in a much more compassionate way, and is no longer quick to turn customers away.

Mamosas and wine served here. Everyone was nice. It was very relaxing.

Beautiful work on my toe nails and finger nails. Quick but beautiful service.

Christine is the best at dip ombre. Ive had a couple other gals that did a terrible job, including slicing the edges of my nails because of the sharp edge of the nail file. Some grind too long on a nail and it gets way hot too. Price is average.

My sister & I went here yesterday to get to dip sets of nails. We were turned away & told to come back the next day. So we did & we were turned away today again! There is no sign on the door stating that they were short staffed or no walk in clients. Very unprofessional when we were just told ‘no I can’t do that’ & frustrating because we were really excited to get our nails done here! I am a frequent flyer here & I adore Tammy & enjoy Nancy very much. The manager there was very rude & short. Don’t know if I will be returning again.

I really do love this place. At first I too, thought the guys was a little harsh but his level of expectation for this salon is AWESOME. It is very clean and enjoyable. Like everywhere, you may catch a person on a rough day but overall it is the best I have found in Puyallup.

I loved this nail bar! The service was legit and professional. Shout out to Lea and Hanna for doing such a great job, even on my above average nasty feet. Haha I definitely recommend this place to anyone looking for a friendly, efficient, classy nail spot.

I love this place. All of the women are sweet and talkitive. Always welcoming once you get to know them. My girl is Cindy, she is so great!!! Super sweet and always gives me exactly what i like.

I used to love going here. But this is the second time I have been disappointed. My drink did not get delivered. I had to ask for it and my sister did not get hers at all. I paid $123 for both of us to get our nails and toes done. My toe nails were not filed and ended up jagged on top of missing steps in my pedicure. They were not polite. My sister mentioned that it was my due date and they went on and on about how I was too young to have a baby. I am 20, my husband is 30. We have our own home and are financially successful and stable. Regardless I went in to get my nails done not get lectured from people who do not know anything about my life. I will not be returning here. Neither will my sister. Very disrespectful. Will be on the search for a new nail place.

This is favorite place of mine. I love to go and just relax. I see Sarah every two weeks and always look forwart to my time with her. I dont usually post reviews, but I think this salon is worth posting about. Best salon in Pierce County!

Very clean. Unlike so many nail salons, they do cover their basins with plastic liners. Their tools are sanitized and packaged. Jenny and Lea did a wonderful job on my manicure/pedicure. Going forward, this will definitely be my go to nail salon.

Horrible service from the moment I stepped in the door. The woman who runs this place couldnt be more ruder that I was almost offended. I normally go to a different nail salon but I tried this on a whim - sorry that I did. The pedicure that I received was one of the worst I have ever experienced. The tech actually snapped at me when she smudged my polish. I wish this place had nicer service because the facility is beautiful for a nail salon in Puyallup. Overpriced and massive over attitude from the staff.

I love this place! Ive been here twice now and wont go anywhere else now ❤

Margarita was good but the nails workers lack good quality careI wasnt impressed. My nails were too thick and my granddaughter didnt like hers. When we mentioned it the worker jumped defensive. We just wanted our nails done right. So I went be going back.

I’ve been coming to Nail Gallery for 10 years. I have never once received poor service, mani/ pedi or customer service. Even in the most busiest of times, everyone who works there is super pleasant. The atmosphere is the most relaxing of any salon I’ve ever been in, across state and country lines. The value of the service for what you get at Nail Gallery is far superior to any of their local competitors. I highly recommend Nail Gallery, Don, and his wonderful staff to everyone!

My absolute favorite nail salon. The ladies are all amazing and do a fantastic job. The place really feels like a day spa and the prices are right in line with every other nail salon. I recommend this business to pretty much everyone I come across.

I arrive from out of town to spend Christmas with my son and daughter-in-law. I was desperate for a manicure and pedicure. My daughter-in-law and I had no appointment and just walked in. We received a very warm welcome and they arranged to fit us both in. I swore I would never get a full set of nails again because theyre always thick and look extremely oversize for my nails. CINDY did exactly as I asked and my NAILS are BEAUTIFUL & I LOVE them!!

Fantastic services, great company, and I love the complimentary champagne. The gals were super nice and were very sweet. Definitely my go to nail place!

Came in to treat myself for my birthday. Got the Deluxe Pedicure and white tips. I had two technicians to take care of my nails. Beautifully done and well relaxed service.

Free Boxed wine A++. Beautiful gel with flower pedi. Massage could have been longer but for the price it’s a great deal.

I always get great service. They do an Awesome job.

The ladies theyre always so nice and they do a great job they take their time and I dont feel rushed there deftly my go to place.

I have been going to this salon for several years now and have always had the best manicures, pedicures and service. The atmosphere is beautiful, relaxing and very clean. The little extras at this salon make it extra special. Paraffin wax is included with manis and pedis. The lotions, oils and bath salts come out on pretty trays. The pedicure tubs have removable liners for each person. I always request Kim, Sarah, and Lee. They all do a beautiful job and I gets lots of compliments on my nails. They are very sweet ladies and personable. I have enjoyed getting to know them. 😊

They can’t do a proper manicure. It’s not just one person it’s everyone that works there. They could honestly careless about their customers. I still can’t believe I paid 60$ for the “best manicure” they have and it felt like the cheapest I’ve ever received!Their customer service is terrible, They do not clean the equipment before or after they use it. I WOULD NEVER GO THERE AGAIN! It’s a waste of time and money.

They have always been able to get me in last second. The manicurists are always polite and do great work. I have never been disappointed by anything or anyone.

I got my nails done and I wanted them long. They gave me attitude about me wanting my nails long and told me that their clients are usually more natural. After leaving three days later two of my nails broke and two other one started splitting. So I asked if I can come back to get them fixed. When I was there the nail tech was in such a hurry they put a lady next to me that was waiting for my nail tech and she kept saying that she was in a hurry. Naturally when someone is rushed they are not going to do their best work. I don’t mind paying for a good service and I tip very well. I have a one and a half-year-old and I take special time out to go get my nails done without her, but since I had to go get them fixed I had to bring her with me this time. When I walked in he told me that I can’t come in with the stroller. He said that they don’t do that. I’m very disappointed because now I have to go somewhere else and , and have them fix my nails after I already paid $45 at the nail bar. I was really excited to find a place that had so many dip colors dip powder. I would not recommend this place. That man that runs the place is not very nice, he talks way too fast and he talks to people like they’re stupid.. and hovers over the techs to rush them to get the next person in. Very disappointing.

I understand they were short handed, buuttttt they didnt let us know there was a wait.(30mins). Then they take the two of us to the chair and then make my cousin wait for another 20 mins. To top it off they didnt use the scrubber on my foot for the dry skin. Come home and my feet werent soft the way they usually are. Wont be going there anymore.

Rude nail technicians. Horrible service. Hurt me during both manicure and pedicure...very rough. Used to be a great place to come when owner was on site. Would NEVER recommend.

I have Sarah as my manicurist and she always goes beyond what most techs do. I have ingrown toenails which I only trust Sarah with. She goes the extra mile. I recommend her wholeheartedly.

I love this place. The girls are always so friendly and they do very good work. I wont go anywhere else.

The greatest nail place ever! I have been going there over 12 years and have never been disappointed! Love the staff so friendly!

Friday FEB 1: By far the WORST nail salon I’ve ever gone to! My regular place (skyline nails) wasn’t able to get me in so I went around the corner to the nail bar and will NEVER go back! I called ahead to make an appt and when I got there she told me that I hadn’t called and I literally had to show her my call log on my phone to prove that I had! The manager was extremely openly rude to another customer who asked if she could add another service last minute and rather than saying no or explaining a time crunch, the manager ROLLED HER EYES HARD! On top of this, she asked me to pay in cash and when I told her I didn’t have any on me she told me to go to the atm at the end of the parking lot AND told me to make sure I pull out enough for a tip! This place has a bad and uncomfortable vibe to it too - felt like all of the ladies working there were abused by the manager or afraid of her. It was weird.

I had an appointment at noon I picked the middle level manicure with shilac the lady that was doing my nails ended up getting polish all over my hands, I asked if I could have someone else finish up I was then told it was the polish. Another employee stepped in and redid my whole manicure in which I am grateful how ever no one should be in a salon for 2 hours and 20 minutes for a manicure