I was greeted promptly when I pulled up to service for a walk in oil change and nail in my tire. Brooklyn assisted me throughout the stay. She kept me updated and offered options such as cabin filter and tires. Refreshingly efficient service. Brooklyn was professional and knowledgeable. Great experience

This is the 3rd time that we had to wait more than an hour longer than the incredibly long quoted time that they told us. The 2nd time we waited more than 5 hours. This last time not only did we wait but then a sensor broke and we were expected to pay for it. I doubt we will be back. Not to mention While we were waiting we thought we might look into buying a new truck and there were very few to choose from. It was a bad experience all the way around!

The process to purchase was easy & completed in a timely manner. Zach was extremely knowledgeable & friendly.The best part of my experience was Zach did not pressure to purchase as many sales people try to do.We will be needing a car for my soon to be teenage driver & I will definitely deal with Zach again.Thank you!

Fantastic service. Went to get my VIN verification done for my DMV appointment later this week since Im an out of state transplant, and it was quick, pleasant, and cheap. I worked with Vicki/Vicky, who is very professional and personable. Had a great conversation too! She was very kind. Would recommend her to anyone. There was a young service man in the lot who asked me if I needed help when I pulled in and took me to her office too. I have a Ford but visiting made me want to shop Chevy!

I am always pleased when I bring my vehicles there for service or repairs. They are done in a timely and caring manner. Whatever they have to charge me I have found to be more than reasonable. Jeromy Sandoval is top shelf.

Take your vehicle to Chevy in springs, they are great. I took my 2016 camaro in for a clutch replacement, I’ve been lied to, and told 3 days for my car to get back to me on Friday, then told I’d have it back Saturday then Monday then Tuesday and now Wednesday. It’ll be a week tomorrow because of a spring that broke inside my clutch I was told and they didn’t want to damage my engine. I’ve replaced many clutches before and there is no possible way to damage your engine because of a broken spring the whole clutch is inside your bell housing. Never taking my car here again.

Friendly staff, clean waiting area. fast and to the point

I recently purchased a used chevy impala and it needed an oil change. When I went in for the oil change I asked them to complete a full bumper to bumper inspection and inform me of any issues they found.They did not complete the inspection properly and pencil whipped the documents. I got home to do what I thought was a needed brake job due to the shudder in the steering wheel while breaking, turns out both front control arms had blown bushings, the sway bar was completely snapped in two and the outer tie rods bushings were non existent. Greg did his best to calm me down but Im not sure I can further trust my vehicles with spradley Chevrolet.

Purchased a 2020 Chevrolet Trax. My salesman was Steve Salazar at the Pueblo location. I was pleased that the sale and paperwork was very fast and there was no pressure at all with the salesman. I highly recommend Steve Salazar to anyone. Love my warranties on the vehicle. Very pleased and will return to Spradley.

I have purchased two vehicles previously from spradley a dealership. I was looking forward to another purchase recently. I found a vehicle I wanted and had worked out a deal with a salesman. Then I get a call from the sales manager Joe Gallegos and he says he can not accept my check for the purchase price of the vehicle since I got approved by my bank for the loan. I will never do bussiness with Spradley again. I called Phil Long in Colorado Springs told them what happened, asked for the same price foe the EXACT same vehicle and ZACK said Done. Bring your check. If Joe represents Spradley dealerships I will continue to take my bussiness to Phil Long any day.

My Dad had his gas tank drilled out by gas thief’s during the gas shortage…they caused $1500 worth of damage for $15 worth of gas…POS!!! Anyway, we had the truck towed to Spradley Chevrolet and called our insurance company to file a claim. Let’s my story, short…We picked up the Truck today and it was like it never happened, at the end of the day we were very pleased with the customer service we received from Misty (Service Advisor)Greg (Service Manager) & Greg (Parts Manager) Thank you all for the Exceptional Customer Service🙏.

I had purchased a 2019 Chevy Tahoe in November of 2020. The vehicle was great till I notice every time I pumped gas my needle would never move to the full position. I have the On Star app that lets me know any issues with my vehicle. I had scheduled my first service appointment with the Chevy dealership and was trying to explain all my concerns to the customer service representative. It was never a, let’s see how we can help or fix the issue but a that would be a $125 here $125 there issues, or any other issues I may have. I had to bring my Tahoe back the next day so, they can drop the gas tank to correct the issue to remind you this is a 2019 Chevy Tahoe . The next day my Transmission light came on, I had called the service shop to explain to them what’s going on and the same representative that help me before was like, I can’t help you till next week (which blows my mind) because I wasn’t even 24 hr that they worked on my vehicle. Fast forward to today I went to pump gas and I could not fill my vehicle up because the gas pump would not allow me to put gas due to the gas tank not letting the gas flow correctly. I took my car to the dealership to explain the transmission light and that I couldn’t pump gas and was hit with all these emission errors that was not present until they dropped the gas tank. The same representative that’s been helping me told me I would need to leave my car there for them to look at it , then I explain to him that I am a father of 4 and work two jobs and that I cannot be left without a vehicle he basically told me all his vehicle available and left it as that. I find it very unprofessional that the accountability wasn’t taken or the right steps to correct this issue I was warned about this person’s customer service and wanted to give him the benefit of the doubt but it seemed the rumors were true. I will no longer take my vehicle to Chevy to be serviced due to the poor customer service and the accountability.

Unethical business practices. Say they wont accept outside financing even when its already fully arranged same as cash for them. They want to force people into using the financing that gives them major kickbacks. Would not let me buy my car with a check from Navy Federal Credit Union. Still said they would have accepted straight cash which is virtually the same except that they know you require financing and want the financing to line the owners pockets. Said everyone is doing this right now which is not true according to literally every one of the other 4 Chevy dealerships I called today. Disgusting. Owners are sleazebags.The sales guy was at least nice though.

Great friendly serviceService technicians are great and complete tasks service on or before estimated timeKept me notified about work and pricingGreat job.

My Father recently brought my vehicle in for a simple oil change (I was at work) and when I got it back it had 2 oil stains on the seat covers and a scratch on my dash right above my steering wheel that is now a major eye sore. I will never buy or get another vehicle serviced at this location the techs do not respect peoples vehicles/ Property.

The sales man Mr Montoya was very informative. He answer all my questions. There on the sales area were not many cars to choose from. That could be the reason the supervisor did not want to go 2 grand down on a used car. Maybe he might have enough cars to sell or he is to tight to be a supervisor.

I called multiple people in finance and sales to inquire about a truck I wanted to purchase. Because it wasnt a 30 - 50 thousand dollar truck nobody had time for me. Went down to discount motors and purchased a quality vehicle with a very smooth experience 👌

The service department deserves negative stars. They are unprofessional, dishonest & lack basic knowledge. They were rude & condescending with my wife. I ended up driving to Colorado Springs for excellent quick service. Do NOT waste your time.

Dylan is a great salesman. Very knowledgeable on the vehicles.

I feel there over priced for oil change. Just labor was 70 bucks. Wont have my oil changed there again .

Had trouble with ignition in my new car and they took care of issue for me. Great staff.

It was everything I expected.cannot expect any better.they are a great group of people.friendly and helpful.

This establishment is amazing!! World class employees! Jeremy was there when my car gave up and I needed help! Come see these fine folks. You will not regret it!

Big KUDOS to Mike in finance, Jeromy in service and BIGGEST THANKS TO ADRIANE the mechanic.Great Big thank you to JeromyAll GREAT young men and a pleasure doing business

Great place to buy a car! I’d definitely recommend going here!,Steve Salazar is a very good salesman and the people there are very welcoming and friendly!

Wish zero stats was an option. BUYING a car has been a true nightmare!!! Dont bother purchasing the extended warranty, you just pay for something you CANT use... Jeremy never followed up, just look his manager and Carol never followed up... They just dont care about their customers... And what reason do they have too?!?!? As long as they have your money...

I live in Rye and when I come in for service I have no choice but to wait. Yesterday 8/21 I was in and out in less than an hour. Thank you

Made an appointment to get my oil changed. When I got there the associate advised me that the wait was 2 hours. I explained I had made an appointment online and they advised me that it’s not really an appointment just a drop off time and walk ins are treated the same as appointments. I would not have waited until my appointment time to go there if I knew that. I scheduled an appointment for the dealership in Colorado Springs where an appointment actually is an appointment. On a side note if I’m being told by an associate of a dealership that a word being used by the dealership is incorrect, that doesn’t inspire me to consider them for a vehicle purchase in the future.

The lady was nice. And so was the gentleman. But when i walked all the way there. They couldnt help me.

Everyone was wearing a mask even the mechanic which made me feel comfortable. They ended up spending all day with my vehicle looking for the problem. After then doing research and finding out its becoming a increasing problem and GM released a message on there board about the booster. Ensure me that everything was ok with the vehicle but if I have any problems with the car to bring it back.

Service department did not tighten bolts after doing work and aligning front end. Had to return to dealership to get corrected. Inconvenient as dealership is an hour away. WE always have our car serviced here and this is the first problem encountered.

Not happy with there service

Has friendly and helpful staff.

Really want to give 0 Stars..Receive two free oil change coupons when we purchased a new vehicle to be used at any time. Went to the service department today and was told by the service department that they would not honor their own coupon. Was told the coupon had already been used as part of the two-year warranty. The coupon clearly was not tied to any warranty and had no expiration date – as can be seen on images. The only excuse given was “I don’t make the rules”. Poor customer service… Pretty ironic, the coupon states “Your Satisfaction is Important…” My visit today certainly shows that they do not honor their word or commitment to “Customer Satisfaction”. And to think this is a simple a oil change… hate to even imagine going to them for something major…

I am quite pleased that the service manager listened to me regarding my warranty repair. Others shops would not entertain my concerns. Im happy that the repair measures were made under warranty.

Jeremy Sandoval was amazing and really appreciate him getting us an appointment right away and had the vehicle finished within a few hours. Will definitely recommend Spradley Chevy service department to friends and family.

Horrendous customer service, do not listen to customers needs and instead try to upcharge on mechanical services (bait and switch). Do yourselves a favor and find a local reputable mechanic these guys are 👎

Very much dislike Spradleys and their antics

Professional with great customer service.

Positive can do attitudes! Always a great experience. Bought 3 cars this year from you. Thanks to Dane and finance manager there. BillCody- Retired Air Force

Always happy to go there people actually know how to fix things and are up front deal alot with Jeremy in service great person always looking to help

Everyone is great from sales to service the service department is amazing Jeremy and Misty are awesome and very helpful great customer service and great communication

Very friendly, I was so comfty waiting for an oil change I think I took a lil nap

I scheduled an appointment on line for my 36000 mile service. just like your web page said I could. When I got to the dealer they said that we dont do appointments for oil changes.Well, which is it? either change your appointment requirements or change the web page. Poor business!

This place is awesome , fast excellent service.

So my daughters car dont have a dip stick for the transmission and so she took it there....The 1st day the said you need to set up an appointment. So she goes back the following week and he was like you need to come back tomorrow our specialists is out till then.. then he said o hes on vacation... so my husband calls and and was like I need an appointment to go in there to check my transmission cause I dont have a dip stick. He said you dont need and a appointment just come in. The wait time todays a little longer cause its Monday. Then he goes so why didnt yous do that for my daughter then? when she went there 2×s! So now hes calling manager and I bet itll be another excuse tomorrow!!!

Needed a Oil Change, wipers and air cleaner. Had me in and out in minutes. Did a great job. I know its done right here. No question about it. Great people

I setup a oil change appointment for 9 am. Upon arrival I was told by a rude person named frank that it was first come first served I asked for the manager and was told he was it I asked for the person above him and was told it was the owner I have called and left him messages so not sure he cares. But I tried to explain why would a person make an appointment if it meant and means nothing i have never been treated so bad by a place I just paid 40k to for a new vehicle I will no longer buy here locally in pueblo from such a rude company. As of now I still have not heard back from Franks boss the owner so it goes to show you how much they care about customers or our satisfaction

The folks at Spradley are very courteous and professional. Great service and always upfront and honest on the car repairs, Thanks Spradley Guys!

Jessy did a great job keeping me informed and up to date as they located the vehicle I wanted but did not have on the lot.

Great service and knowledgeable staff.

Im looking for a new place to get my Hyundai serviced since these people dont honor reservations. I drive an hour and a half to get here and when I have a reservation I expect it to be honored when I got there they said oh we dont take on a reservation for that. This was in spite of the fact that I had numerous emails and texts saying that I had a reservation.Im adding to this reviewI just waited 10 minutes and 46 seconds on hold to attempt to make an appointment. I simply dont understand how the dealer keeps the franchise with Hyundai. I have cuntualy struggled to do business with this dealership. I originally purchased the vehicle in another city and will never purchase another based on my struggles with this dealership.

I only dealt with the parts department, so I cant say anything about the other department. The lady in the parts department was friendly, she seemed to have other things to do, but she still took the time to look for what I needed.

Needed an oil change and either wait 2 hours just to get one and wait another 2 hours to complete. Staff sits around talking about what they are going to eat while you wait in line to speak to someone. Then when they do talk to you, they act like you are bothering them. I drive 1 1/2 hours for service, always went there for an oil change but not anymore.

Fantastic customer service.

Customer service personnel need work on bedside manner

Anyone looking to purchase a car specifically one from a dealership please stay far away from “Spradley Kia” or any of the spradley dealerships, I bought a car from them made a Three and a half hour drive to Pueblo just so that the car could break down not even a week of owning it. Now the dealership people could care less about it and are trying to hard to cover up there tracks. So now I’m paying a very expensive bill for a broken car not to mention that the fix is one pretty shiny penny.

I will only do business with spradley and I am 2 hours away, Jessie Bravo and Jed Crowther are incredible to work with with.

Where they sell cars and trucks Chevys

Hector was no help couldn’t even find the truck that is on their website then even after i was told it’s not available he didn’t try to find me one. Pretty bad salesmen needs to find a job that h can do properly and not call me back three times back to back telling me not to hang up on him. Very strange

Friendly car truck dealership drop on by and come see the nice folks at spradly motors...

Really good experience. Was able to make arrangements over the phone and everything was ready for us to sign when we arrived. Thanks Brittany, Dane and Mike! We really appreciate how easy you made the trade in and buying process!

These guys charge large ransacked my car took my car tools even took my head unit out stole my new battery put in Wal-Mart battery and didnt fix the fn oil leak like they had said and to top it all off they didnt put it on the service record so I cant even prove what we discussed it

Worked with Andy in Service and very good and friendly customer care.

I would never ever Go to a different Auto store! There the best To Me!

Too busy went 3 times for an oil change and its an hour or longer wait !!

Everyone was very nice frindley and fast service thanks guys

Went to take my mother in-laws car in for a simple oil change. Paid the bill and went to get into my vehicle and the battery was dead. Mind you they had just charged her $400 for a new battery approximately 1 year ago and 500 miles. When I looked at their paperwork that they give you for a free inspection on the vehicle the battery supposedly tested good. Also on their paperwork under battery it tells you to refer to the battery inspection receipt (on another piece of paper)... no receipt. The service advisor took the vehicle back and said that they tested the battery again and battery tested good... but this time handed me a receipt for the battery test. Sooo... did they not do the service and inspection the first time??? What else did they just check off the list and not look at or replace? This car is a 2016 with only 4000 miles and was purchased from Spradley and this dealership will give you the run around every single time because i have dealt with them before. WARNING: DO NOT TRUST THIS DEALERSHIP. LOOK AT YOUR PAPERWORK CLOSELY AND DOUBLE CHECK THEIR WORK!!! THEY LOOK FOR PEOPLE WHO DONT QUESTION AND LEAVE!! I WOULD NOT BUY ANYTHING FROM THIS DEALERSHIP!!!

Adrian is a great sales person working for you. I would recommend him to all my friends and deal with him again.

My appointment was scheduled rapidly. Staff was friendly. Great place to go!

Decent, salesman dont stay in touch like the old days

Professional and friendly Sales Peesonal

Steve Salazar was awesome and drove us around to find right deal for us. See him if you are looking for friendly and smart service.

Im over 50 yrs old...and have purchased many new/used cars. Our February 2020 car purchase at Spradley Chevrolet Hyundai was my BEST car buying experience ever. The staff worked together to answer all my concerns and the dealership gave me EVERYTHING I asked for during negotiations - NEVER had that happen before! Randy Romero, our salesman, was very knowledgeable and gracious (skipping meals, even days off) to put rubber on the road, backing up his assertion, Whatever it takes to earn your business. Not that we asked him to skip anything, but he/they did give us every incentive we asked for; again, a first. Wed already experienced excellent service from the maintenance dept with our other vehicles...and were really hoping for a home dealership, one we could trust and rely upon from here on out. Were so glad that we found what we were looking for in Randy, Brittany, the Service Dept and Spradley Chevrolet Hyundai!

See John Filmore. Best salesman there. He knows his stuff

Very friendly and caring staff! Truly care about you and your vehicle!

They got what I went in for and got you out as fast as they can

Frank and his crew are awesome! They always get us in and complete our trucks in a timely fashion.

Colton was great to work with.

Jeremy goes above and beyond to make sure your vehicle is in top shape. We appreciate everyone in the garage for there hard outstanding work.

Went in for a Vin number certificate. No appointment. Fast friendly response. Vicky was very helpful. Much appreciated. Thank you.

They were very curtios & did a great job fixing our blazer

No selections of suv

Not super speedy, but service completed in a reasonable time.

Didnt know the actual model of vehicle I was looking at. Makes you wonder why they selling it 😂

Great people to work with highly recommend going to see them .

Salesman was very polite and very knowledgeable

Got my car there about 9 months ago. They are great at keeping your car serviced and very friendly staff

Very, very happy with the service appartment. They are friendly, knowledgeable and the work/maintenance has always been good!

Unfortunately I have to give a star! I had taken my car in for the review camera saying it needs to be serviced, they replaced the camera still saying service rear camera system the same day I received my car back, they gave me some BS saying GMC says its normal. Well about a month later my stabiltrack service came on. They told me to keep driving my car till it dies and then they can come get it or I can leave my car there with no loaner. They set me up an appointment for almost 2 and half weeks out, so I called chevy in the springs got me in the next week fixed everything with replacing the radio and radio wiring fixed the back up camera and all other issues. DONT TRUST THEM!!

Dealt with sean treanor in parts dept, very professional and courteous, job done quickly

I could not have been more pleased with the customer service we received here. We were recommended by Stephen Noriega in the service department. Our salesman, Steve Salazar, went above and beyond to make sure we left in a vehicle that was perfect for our family! I highly recommend Stephen and Steve for service and sales!!!

Greay,quick.customer service!

Great service and helpful

Good to go

I will always take my vehicle s there for my service.

I dropped off my vehicle, they called when it was completed, what work it would need, called again when done. Picked it up.

Knowledge friendly staff in the service center. Very willing to help you in any way they can!

I needed a new switch on my driver side window. Jeremy was the tech I was assigned to and he was so very nice. The part had to be ordered. They have someone at the dealership to take people back home ~~ The girl that drove me home in the Spradley Chevrolet courtesy car was so awesome..... Everyone there was very nice and I am new to Pueblo CO and Im so happy to have found this Chevy Dealership!

Steve Salazar is Amazing, got me a great deal on a car that I wanted, great deal on my trade in. I will definitely be back for future purchases with him and would feel comfortable to refer anyone who asks. Also Mike in Finance was awesome, didnt try to sneak in any hidden things. Pretty straight forward honest people. Thanks again guys.