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Urban Waxx Division
3103 SE Division St, Portland, OR 97202, United States
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So
Review №1

Such a comfortable environment and I really appreciate that you have parking! My wax looks and feels great. Shoutout to Story, whos amazing! Ive never loved my eyebrows more. :)

He
Review №2

It was all around fun to experience. Stephanie was great to talk with. She was very professional and informative. The space is super clean and the staff was very friendly. I’ll return for sure.

ar
Review №3

I had an amazing experience. I am so excited to have found my new wax spot. Stephanie made my appointment easy and I am SO happy with the results. Super props to Stephanie! Ive scheduled my next appointment, looking forward to it. Lobby light filled, staff super friendly, all professional and strictly following covid protocols, impeccably clean everywhere.

An
Review №4

I was serviced by A, and they were amazing! Took their time, really listened to my preferences and went above and beyond to fulfill them. A, was excellent and so friendly, very great communication. Thank you recommending my family and friends.

Li
Review №5

The service is excellent and my waxer, Esther, tames my unruly brows and makes me look AMAZING!

Em
Review №6

This was my first ever waxing experience! My esthetician was A, and they were so wonderful. They helped me with my disastrous brows- I also had a Brazilian. I felt comfortable, safe, and as if I had known them forever. All other staff were equally pleasant! Definitely a 5 star experience and I will surely be back.

Ez
Review №7

So good. This was my first sugaring experience, I got a Brazilian with Jesse and I am so so happy. It was my first Brazilian too and even thought it was painful, she was so fun to talk with and made me feel so comfortable and cared for while she did the service. Results are so cute and clean and I would 100% see her again for it.

ca
Review №8

Staff was great. The shop was clean and pretty. My tech was friendly and my eyebrows look amazing! Thanks again!

Ja
Review №9

Friendly staff and comfortable environment, highly recommend Tessia

Ke
Review №10

Jade was very knowledgeable and friendly. I felt comfortable and loved my results! I go back in a month and can’t wait! We are adding even more services!

De
Review №11

Wonderful vibe! My aesthetician Story Williams is the bomb. You are so fortunate to have Story Williams she’s been my aesthetician for 14 years. Thank you!

mo
Review №12

Jade at the Division location, is skilled, warm, and friendly with a very professional demeanor.Her brow tutorial was easy to follow, and customized to my tastes.

Co
Review №13

Easy to schedule, Elle is great! Quick in-and-out in a lovely, clean space.

Em
Review №14

Always excellent customer service and job. Quick and easy waxing of all parts.

Sh
Review №15

Great service and the ability to really help me with a difficult problem.

Ju
Review №16

Very clean and bright inside. Stephanie was awesome and helped me feel comfortable!

Mi
Review №17

Exceptional back and shoulder wax by Story. Highly recommended.

Am
Review №18

Very friendly and welcoming staff!! Great services

Jo
Review №19

Esther was amazing, I HIGHLY recommend her. The overall experience was fabulous.

An
Review №20

Facility was clean and staff was friendly. Pricing was fair and the service was exceptional.

Sa
Review №21

Jade is the BEST! She is extremely professional while simultaneously making me feel at ease during my delicate wax treatment. I’ve been extremely pleased with each session.

Br
Review №22

Professional staff, clean venue, transparent pricing, I have loved every waxer Ive ever seen there, very personable and skilled as well!

Je
Review №23

The service was great, and despite not knowing exactly what I wanted, the person who helped me was very patient and understanding. Also despite the web site being pretty gendered, they seemed trans-friendly in general! I will definitely be returning again.

Si
Review №24

My 70-year-old graying/thinning eyebrows were a mess from Covid neglect. Esther took care in tinting them to match my specifications. and. trimmed them up so nicely, I rebooked immediately.

L
Review №25

Cute, clean and subtle space. Jade was awesome, made me feel very comfortable. I had a great experience after being scarred from a bad experience years ago elsewhere. This place has restored my faith!

Am
Review №26

I’ve had two different waxers at the Division location, Javon and Elle. Both were incredibly personable, professional, and overall made me feel incredibly comfortable getting a Brazilian. Today was only my second time and I’m blown away how easily my anxieties were melted away. I cannot recommend Urbanwaxx, or a Brazilian anymore!

Ka
Review №27

Stephanie was fantastic! She chatted with me and made me super comfortable and did an awesome job!

ch
Review №28

Anna Moc was fast and did a great job. I like that no one is allowed to wait inside, feels safer covid-wise. Payment was contactless, felt safe. Everyone was professional. Anna answered my difficult questions expertly.

El
Review №29

Fantastic esthetician- really liked the way she shaped my brows, very friendly, and very efficient!

Mo
Review №30

I’ve been going to Urban Waxx for years, and have found without exception that the reception is warm & friendly and the services are top-notch. Because of the pandemic, I hadn’t seen Susan in over a year - it was so great to catch up!

An
Review №31

My esthetician was so awesome! It was my first time ever getting anything waxed. She made me feel comfortable and she did an amazing job. I am sold on the service and will be back!

An
Review №32

Urban Waxx Division is great, I see Jevon and she is awesome- does a great job and is a lovely person! Everyone here is super nice and accommodating. Highly recommend.

Ki
Review №33

I chose this score because the customer service was excellent! Jade was AMAZING!! She did a great job getting me all cleaned up! She was engaging and friendly and gentle. She gave good advise and made me feel comfortable. I will definitely be back to see her in a regular basis 🥰

Br
Review №34

Everyone was friendly and professional. Space was clean and well organized.Service was well done, easy, professional, relaxed.Waxing can be super awkward, vulnerable, and painful, but the staff and environment makes it so I dont even notice that fact.

Au
Review №35

Love Jevon, she always does an excellent job.

He
Review №36

I LOVE THIS PLACE MY WAXER IS AMAZING I RECOMMEND PEOPLE TO HER

Ni
Review №37

MALLORY!!! I will recommend urban waxx simply because of the phenomenal manner in which Ive been treated by her. She raves about others in this location so yes, I will keep spreading the word :)

Ab
Review №38

Allie was so sweet and personable! She made me very comfortable and did an excellent job. Best/smoothest wax I’ve had in years! She also recommended an amazing product. Overall super pleased with my experience and can’t recommend them enough! They also were very mindful of cleanliness and took everyone’s temperature before they were allowed in the building, and maintained social distancing procedures.

Al
Review №39

The customer service was great and my results were perfect!

El
Review №40

Everyone is super nice and on top of social distancing. Everything is super clean and quick. Love them.

J.
Review №41

Mallory was pleasant, professional, and skilled. I had a quick and easy experience and would recommend her to anyone.

Br
Review №42

The person who worked with me was so professional and warm! Talking with her made me almost forget I was getting waxed! She was also really thorough and I love my results! I also love how seriously the facility takes precautions against Covid and how clean/sanitary it is in general

em
Review №43

Esther the aesthetician was sooooo good! She did a fantastic job and offered so much education/advice about skin care--and cooking!

Te
Review №44

I loved the atmosphere. The staff was very friendly and getting my first wax ever Anna who was my waxer was very helpful, and made my the experience alot more comfortable then I thought it would be.

Mi
Review №45

Because everyone there makes me feel welcome.Rachelle makes an uncomfortable situation comfortable by being professional and honest in regards to the pain (I’m a 56 year old baby) she knows I’ll encounter. But she talks me through it and it’s never as bad as I get myself worked to thinking it will be. I tell a lot of my friends to go see her and your awesome team. Best...

Ca
Review №46

Jade did an AMAZING job. She is professional, talented, and fun. The studio has made great efforts in creating a safe, inclusive, and sanitized environment which makes visits easy and welcoming. I always have a positive experience and love my results after every appointment!

Th
Review №47

Wren is amazing!!! I won’t let anyone else touch my brows! Trustworthy, professional, and a joy to see every time I come in! Best place to get waxed in PDX.

Ch
Review №48

The experience was awesome, my waxer made it super fun and I definitely feel like a new person! They were also super helpful recommending after care products and not being pushy about it, which I appreciate. Ill be back for sure!

Ka
Review №49

Susan is a gem! She remembered me from like a year ago and is so great and easy to talk to. She helped me with some ingrown hair questions too so thank god for her!

Mi
Review №50

Urban Waxx is amazing!!! I’ve been to the NW Portland location and the Division location and all staff have been amazing! Conversation is great, technique is phenomenal, quality superb! When prices increased, I ventured out to some other salons that offered the same services at cheaper prices and to my astonishment, I was not pleased!!! Every place I went couldn’t measure up to the quality of service of Urban Waxx! I GLADLY scheduled my appointment and have never looked back. Keep up the good work ladies 😉

Ka
Review №51

The shop, & treatment rooms are clean, & inviting. The desk service is always seamless, & easy. Plus, being in the waxing cycle starts to hurt way less; thanks for explaining that!

Mi
Review №52

Great experience friendly staff.

We
Review №53

Love the tint and wax that I get here. Great service, incredibly friendly. I am non-binary and felt worried to go into such a snazzy looking place feeling it was only for super feminine women. I felt very comfortable my first visit and every visit since. I am always offered a beverage while I wait and they have trail mix and jelly beans and things too. Worth the price for the private room, clean environment, and precision and care taken here

Ra
Review №54

Wonderful staff, clean and comfortable facilities! Will come back again and again

Br
Review №55

She was amazing with conversation and just comforting. I’mNormally not a talkative person, it vibes well with her. I’ve had a great experience with two waxers now.

R
Review №56

This place is amazing, they take of you so well! All the Ladies in there are the best! Javon is my girl!!

Ro
Review №57

Great waxing salon

Me
Review №58

Raichelle Price, is absolutely the best! I have very low self esteem. She makes me feel like we are old long time friends and I get so caught up with our conversation that I don’t even think about getting waxed. That’s how comfortable she makes me 😊 truly wonderful!!

Me
Review №59

I’m extremely particular on who does my eye brows being they are long and grow fast. I can’t tell you how many times I’ve been burned in the past. After finding Wren here, I’m never going to anyone else. She’s extremely detailed and very sweet which always makes me feel like a million bucks when I leave. The rest of the staff is also fabulous and makes you feel cared for. Highly recommend this place.

Em
Review №60

Mallory was so sweet and so informative on the eyebrow lamination. She did a great job and the whole staff was great. I felt very welcome and very safe!

As
Review №61

Mallory and the entire team have always shown such incredible compassion and professionalism, these new times only made them rise to every occasion. I adore my service, and am so grateful to be able to have my self care back thanks to these badass lovely ladies.

Li
Review №62

Mallory is amazing! 100% of my experience with urban waxx over the years has been wonderful. Their consideration during this pandemic has kept true with the exceptional service

Re
Review №63

Missed a waxing appointment somewhere else, and they were able to accommodate me the same day! Im very lucky they could, as I left town that night. Everyone there was so nice, they give free mimosas and my eyebrows look amazing!

Ja
Review №64

Visited Urban Waxx for my first time getting waxed. Jevon was absolutely fantastic! She immediately put me at ease and was very fast so the process wasn’t nearly as painful as I thought it might be. The receptionist was also super sweet and informative. I will 100% be back!

Li
Review №65

I beleive you are the best at what you do, but not only that, you make everyone who comes into your establishment feel comfortable & relaxed.

Su
Review №66

I cant express enough how wonderful the team is at this place. I have been going here for sometime and even when I lived in Sandy I refused to go anywhere else but here because its almost like they know me! So far my experience here has been absolutely amazing and I know for a fact Ill continue keep going here. For some reason my pain is so much more less than at any other place I have gone to, its almost like they know what they are doing. Please check them out you will not regret it :) Did I mention free mimosas!

Fe
Review №67

Elle is amazing and does a thorough job with the waxing service I chose. The whole staff is clean and professional.

Br
Review №68

Always a great experience. Very professional and friendly staff. And they do great work .

Kr
Review №69

Clean, especially during COVID time. Felt very safe. Great service. Allie always does a great job.

Ch
Review №70

Worth every penny. I just had my first appointment with Ellie and she was sooo nice and my eyebrows are on point. I’d recommend getting the eyebrow wax and tint here to anybody!! I’ll definitely be going back.

La
Review №71

Friendly staff, I felt safe with the precautions taken, and I was satisfied with how my brows looked after my appointment.

De
Review №72

Clean and safe. Very comfortable atmosphere and the staff kept distance protocols, checking temps before entering.

Cl
Review №73

My waxer was very polite and very thorough, and I felt very safe with the COVID guidelines put in place

Da
Review №74

Wren is absolutely the best esthetician Ive ever had. The strict rules to keep everyone safe are also appreciated.

Al
Review №75

Wonderful and kind waxer who understands clients with low pain tolerances. (Raichelle) ! Very clean and tasteful salon overall

Li
Review №76

Nice ppl and beautiful salon

Ca
Review №77

Wren was my esthetician and she was kind, professional, thorough and just made the whole experience enjoyable!

Me
Review №78

Mallory is always efficient and makes my brows look great, and the COVID safety protocols were well done. Also, the check in/check out reception people are very nice

Pa
Review №79

Always friendly. Easy to book. Great service.

Li
Review №80

Raichelle does a wonderful job. She is so nice and caring. It is a pleasure to have such great customer service!!

Em
Review №81

Jade was so so so very kind. My first Brazilian and she made it like it wasnt any big deal and I was so comfortable. She helped me with aftercare and ensured I was doing good. Im so happy. I am coming back fo sho.

At
Review №82

I love it here! Nicole always makes my brows so perfect. They have awesome merchandise too! The serious serum and fresh by kit wipes are a must buy.

As
Review №83

This place was welcoming and professional and very soothing upon entering. If I am ever back in the area, I would go back. They were great!

Ky
Review №84

Raichelle was seriously the sweetest, most gentle esthetician. I’ve had many waxes (of all kinds), and she by far blew all of them out of the water with this experience. I felt no pain or discomfort, I was welcomed with warm smiles and I couldn’t be more impressed.Highly highly recommend.

Mi
Review №85

The UW Division gals are always so welcoming and bring a great positive energy to my day every time Im in. Love seeing Allie and Mallory, and trust their recommendations and work completely!

Er
Review №86

Every time I go to Urban Waxx I have an amazing experience and always feel very welcome and comfortable 💖

Lu
Review №87

Exactly what I expect for a waxing salon. Very clean. Friendly staff. Affordable pricing.

Bo
Review №88

This place is great. Everyone is professional and friendly and the service goes beyond on customer service.

Sa
Review №89

Absolutely adore Mallory who did my brows. Chic, calm environment with an expert sense that makes this place worth the extra dollars. They stock Herbivore Botanicals here which was a welcome surprise.

Da
Review №90

Raichelle Is my favorite person! She is great at making me smile and she had fabulous waxing skills. I love Chelsea also in the front :) thanks for being so awesome

Ju
Review №91

Ive been coming here for 3 months and I still love it! Along with the Vancouver location. They are so fast and well-trained, as well as friendly. The aesthetics are amazing and they make me feel so comfortable and welcome (offering drinks, etc.). Ask for Lanie. She does a beautiful job and keeps the pain to a minimum.

he
Review №92

Elle is the best! Made me feel so comfortable. Ill definitely be back!

Ja
Review №93

The staff are super friendly and strive hard for your comfort. Prices are a little spendy but well worth it! If you have any questions everyone is willing to take the time to answer all your concerns. There was no part of my experience that I felt like I was being ignored, like some other salons or places. Very friendly I would definitely go back for all my waxing needs!

Zo
Review №94

I love everyone there!! I usually get waxed by Jade or Ellie, but you cant go wrong with any of the waxers there. They are all fantastic and very very good.

Em
Review №95

Lanie was awesome! She listened to my needs and was professional yet warm and friendly. Already rebooked which I almost never do. Thanks for the great experience! Cant wait to be back.

Ha
Review №96

I wouldnt go anywhere else!Urban Waxx has the most amazing staff who truly care about you. They go out of their way to make your appointment as comfortable as can be.The building is beautiful, immaculate and inviting.I dont go anywhere else for hair removal. This is not the lady in the spa or the nail salon doubling as an esthetician. The staff are there to do one thing; remove hair. And they are excellent at it.I would recommend my favorite staff member, but her schedule is full for weeks as it is, and they are all amazing.I honestly cant say enough about Urban Waxx.

Li
Review №97

I absolutely LOVE it here. Laney does THE BEST Brazilians ever. She is super fast, insanely nice and really easy to talk to. She does amazing work and I always leave happy and satisfied!Thanks Lady!

An
Review №98

Always love going here! All the staff are so friendly, I feel pampered every time I go!

Tr
Review №99

I followed my esthetician to Urban Waxx when she left Wax On a few years back. This location lacks sufficient parking but it has a very welcoming laid back vibe. Love the mimosas before waxing!

Ja
Review №100

Once youre inside, everything is visually appealing. The shelves are stocked and maintained; the walls are covered with decor, and even the bathroom is a treat. Theyve got quite an experience in store for you. The complimentary drink/snacks are my favorite part.

Information
26 Photos
100 Comments
4.8 Rating
  • Address:3103 SE Division St, Portland, OR 97202, United States
  • Site:https://urbanwaxx.com/locations/division/
  • Phone:+1 503-342-7028
Categories
  • Hair removal service
  • Waxing hair removal service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:Closed
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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