First off, I have done quite a few car deals and worked with various dealerships across the Northwest. I located the vehicle that I was interested in, called them and talked to John Hix Who said he would have the vehicle ready for me. Not only was it a fantastic vehicle, it was a wonderful buying experience. Not once did I get passed around from a sales person to a sales manager to a finance manager etc... The price was great, but the experience was even better. And another shout out for Brian, sales manager. If you are looking for a no stress, no hassle dealership this is the place!

We had a great experience buying our new car from Beaverton Infinity. Jeff was our sales guy and he was so easy to work with, not only easy to work with but a darn nice guy. I would recommend asking for him if your in the market for a new Infinity.

At first our purchase was a great experience however that was because all they wanted was our money!! We were sold a vehicle that the second key we have for it isnt even for my vehicle they first said 300 to get a new one then went to 600. The salesman John does not return any phone calls they are useless and will NEVER buy another vehicle from them again.!!!! We are going to cancel the extended warranty because I refuse to give them another dime of our money. Take this as a lesson learned. They are horrible and only care about making that sale and when they do they dont care about you as a customer after that so I no longer have a great review for them... -10.

Great experience. Would highly recommend this dealership. Johnny at the Beaverton store was our sales rep and he was great. Easy and kind to workwith. We purchased the 2021 QX50 and have had no regrets. Love driving it.

John Hix called me after the previous sale on the vehicle fell through. He is a very professional salesman and we appreciated his knowledge, honesty and straight forward approach. He did have my son’s interests in mind through the entire process. Thank you John!

We were very pleased working with one man to buy a car. He, John Hix, was very knowledgeable and helpful. The only thing missing was to have our car washed and get all the markings off of it. We were told the guy who does that called in sick. It would seem someone could of done his job for a new car buyer. We showed our friends our new car and several remarked about the way the car looked.We are very pleased with the car!!!

My experience at Beaverton Infiniti went well. Did not feel pressured at all, the sales person was nice and very informative. Jeff helped me get a great deal on my 2020 Q50 Sport! Very happy with my purchase. Definitely recommend Beaverton Infiniti to anyone interested in purchasing an Infiniti. Ask for Jeff!

Johnny was knowledge able about the car and willingly answered all my questions. He was polite and professional. The whole process was haggle free and quick. Thank you Beaverton Infiniti for a great car buying experience.

A bit disappointed. I thought these guys were supposed to be one of the best? The nice man who sold me the car told me how great Bob Lanpheres customer service is and how this dealership prides themselves on doing the right thing. His philosophy is that when some one is unhappy they tell 10 people, so just make them happy in the first place. And so my complaint begins....I purchased a used vehicle around July/August and during the first good rain there were puddles inside the car just 2 months later. I called to explain this when I figured out what was happening and they would not rectify the issue and wanted to charge $1400 for a clogged sun-roof drain. Wow!You can literally go on You-tube and see them run a cable down the tube or spray compressed air to unclog it. They told me it was a complicated process. Really? Im debating whether I even want to go in for my first free oil change. So now I am stuck dealing with this (which I am positive was an existing issue when I bought it) by myself.Great ethics in business is doing the right thing, even if it is difficult or not to your advantage. I was really hoping this dealership was going to come through on this one.

A little over two weeks ago our car was totaled in an accident caused by a driver who ran a red light while looking down at his phone. Thankfully my husband survived it, but our car did not. Which led us to have to quickly find a replacement. We found the car we wanted online and reached out to the dealership to see if they still had it. Hanna replied quickly and I went in to look and had the pleasure of working with Jonny. He was great and very personable- I never felt pressured. He made every step simple and helped us get back on the road quickly with a fantastic car! I would highly recommend this dealership and working with Jonny.

Saw a vehicle we were very interested in advertised online and went in for a test drive. The dealership was kind enough to let us view and drive the vehicle before it had gone through presale services. There were numerous issues with the vehicle that they said were on the list to be repaired. They wanted us to sign paperwork before the repairs were done. Instead we said we would like to see the repairs finished and then we would purchase a vehicle for cash. They said that was fine and that it would take a few days to do the repairs and that they would call us when it was ready and we had first right of refusal. A few days later when we hadnt heard anything, we called the dealership and were told that the vehicle was sold. When we called to inquire about what happened and to determine why we didnt get first right of refusal like we were told, they asked us if we had anything in writing about being told that, then proceeded to basically tell us too bad. Two of us heard it from their mouths, but evidently words dont mean anything anymore and nor does a handshake. Not only will I never do business with another Bob Lanphere dealership, I will tell everyone I know not to do business with them either.

Great experience from start to finish and John was great to work with. This is our second purchase from Beaverton INFINITI, and each time it was a smooth seamless process.

Good customer service and have done a great job for my car for many years.The advisor Thomas M. is friendly and nice. Provided me info/details and answered all my questions.

We purchased a 2018 Q80. Beautiful car. Awesome customer service. Nice waiting lounge. Would recommend buying your vehicle there!

Great people easy to deal with made me a great deal thanks to Jonathan and the great sales manager Hanna

For parts dont even think about it. Go to a Nissan dealer. This place wanted double the cost of the EXACT same part Nissan had.

We had a wonderful buying experience with great customer service at Beaverton Infiniti, very smooth relaxing environment offered us coffee and water no pushiness at all. Our salesman Neil went above and beyond to make sure we loved the vehicle and walked us through how everything functioned in the car, the keychains he gave us for purchasing from him was very thoughtful. He even took pictures and sent them to us after. Finance worked with us , getting payments to what we could afford, Paperwork with Junior went incredibly smooth it was a great experience all around. I would highly recommend them and definitely come back in the future.

An outstanding experience. Ive bought and sold many cars over the years, and this was definitely the easiest and smoothest experience yet.Well done!

Aaron & Luis in the service department are professional, kind & helpful. They are the reason I will always come back to Infiniti. Thank you for everything guys!

Very elegant dealership , Alex was a great help today , Did not expected his service. Awesome, Come check out the engineering behind these cars.

Jeff and all of the team were great! Inviting, safe, thorough and easy to work with. He made getting my 2nd Infiniti a breeze! Gorgeous vehicles that are amazing to drive, sold with no hassle in a true sense of partnership. I will be back, and will be an Infiniti loyalist for life!

Alan and the Beaverton Infiniti team made trading in my car and driving a new one home easier than I was expecting. I only felt a smidge of pressure regarding warranty purchases (no means no, guys!), but hey, that’s their job. I was in and out in three hours and felt really good about my purchase. COVID-19 precautions were taken. I would definitely recommend them to other folks looking to buy a new or used car.

John was an excellent salesman he was attentive but not pushy really worked with us to make sure we got what we wanted and needed.This is the this car we have purchased from them always getting a fair price for trade in and fair price for vehicle. We are Beaverton Infinity people and trust our car for service as well.

I have to say that Beaverton Infiniti’s customer service is the best in the industry. I’ve leased three cars over the years and every time it’s a positive experience. This current lease, Alan delivered the new car at my house and took my lease return back with him. Paperwork was already completed and I had to sign just a few times and was done! Just an amazing experience and it’s very rare that someone surprises me with exceptional service. Kudos to the Beaverton Infiniti team and specifically, Alan.

I just got my 2017 Infiniti q50 here not too long ago. Absolutely love it! Alan was great! When I had shown interest in the car and contacted them to see if it was still available, he got back to me almost immediately and helped me set up a time and day to come see/test drive it. This is my first big girl purchase and he made it very easy with a variety of financing options. And I like that they only sell new or pre-certified cars! Highly recommend Beaverton Infiniti.

I wish zero stars was an option. We looked for a car for months and finally found our perfect car. We had the test drive, working up the payment plan, signing papers, when WE discovered our salesperson Allen wrote up the wrong car!! We disclosed this information to our Allen, ultimately saving Allen from a huge mistake!! This mistake took precious time we didn’t have to spare. Allen told us no problem it was his mistake and to come back tomorrow at 1 o’clock, we will have the everything prepared. As we prepared to drive another trip over hour away we received a text he sold the car to someone else!! We called to try to understand how this could happen when we had a deal and I was told he’s sorry and he had to go. I have never had such horrific customer service in my life and truly expected better from them.

Great customer service! Hanna Did a great job helping me find the perfect vehicle for me! She made every aspect of car buying a breeze! I highly recommend Beaverton Infiniti!

Cesar took the time and effort to listen to each of my preferences, and found the exact vehicle that fit my parameters (he worked with me for about a week via email before I ever came in to the dealership). As a result, the exact vehicle I wanted was standing at the curb when I arrived, ready to go. The paperwork portion was easy and efficient, well explained, and the conversation was respectful and non-pressuring.

I was very impressed with my experience dealing with Jeff Holly when I first called to inquire about a couple of vehicles I was looking at online. When I called back to complete a purchase it was Jeffs day off. One of the sales managers, Hanna, walked me through the process seamlessly. When I went to the dealership for delivery, Jeff greeted me and did a very thorough job with the process. I got exactly the deal I wanted and a great check out before I left.I would gladly recommend the dealership and Jeff to consider when youre looking for an Infiniti.J. Painter

What an amazing car buying experience. Emily was so down to earth and no B.S. that one usually has to deal with while buying a car. This is the first time I’ve ever worked with a sales person for the entire transaction. How refreshing not to get the usual runaround with all other car dealers, hopping from room to room with multiple finance managers, etc. all wasting my time. Definitely not the situation here! A completely different buying experience ! I appreciated Emily’s sincerity and attention to what I wanted. She stayed with me the entire time, worked hard for my financing, and did all of the paperwork with me. This was by far the easiest transaction I have ever had! I appreciated the fact that she stayed after hours to get me in a vehicle that I love! My experience could not have been better and I will definitely return for future cars!I would highly recommend Emily and Beaverton Infinity to anyone I know!! I LOVE my QX80!!

So friendly , willing,and very understanding of what a mess I was, needless to say although I was very unprepared for our business they willingly with a smile picked up all the pieces and got me a great deal on a great car,, and I have no doubt this dealership treats all their clients with a A+ attitude.Thank you so much 💓

We love our new car and how easy Johnny was to work with!

My husband and I were visiting Portland for our anniversary when our car wouldnt start. The tow truck driver put the cables on wrong and blew a fuse that protects the electrical system. Steve at the dealership was very accommodating and helpful. He ordered the part, had it repaired and we were on the road back home at noon. We are truly impressed with the service and would recommend them without hesitation.

Jeff Holley was wonderful. He was helpful, thorough, relaxed and gave us a very positive buying experience. I would highly recommend Jeff and Beaverton Infiniti.

Great deals, fantastic hospitality, phenomenal customer service! Thanks again Beaverton Infiniti!

Great experience! Sales Manager Steve Reece is the best!

Customer service is non existent. I have been buying cars here for nearly 20 years. I took my car in for an estimate to replace a fog light. There were no other customers. The service tech said he would have someone come help me, but nobody showed. After a long wait, I left. I phoned later that morning to try to get the info via phone. I was shuttled from the parts dept. to service, and the call was disconnected when transferred. I phoned a second time and was told nobody could help me, but the operator would send the service dept. an email and ask if they could call me. I give up. Never again will I set foot in this place. It is as if I am begging them to take my money and they refuse to do so.10/13/20 ADDENDUM: In response to the reply below from Beaverton Infiniti (who took over 3 weeks to reply to this review)...I DID speak with the manager 3 weeks ago and provided specific and detailed information about my experience there. They obviously lost track of that, as well. This just reinforces my impression of this place.

Excellent dealership. Have been happy with my treatment over the years. Just purchased a new Q50 and am very happy with it.

Couldn’t have asked for a better car buying experience. Alan & Steve were kind and respectful of our budget. So happy to be driving my new CX30!

Picked up my 4th Infiniti from Israel, Izzy...couldnt have been easier or more pleased. Look him up and hell definitely take care of you. Beaverton Infiniti on Canyon Road.

Very good experience with this dealer. Sales person was fast, responsive and clear on the deal and made the process very easy and pleasant. Would be glad to do business here again and would recommend this dealer.

I had an exceptional experience, Caesar Hernandez was a wonderful salesman and was very helpful in the whole process. I was well taken care of and the process went very smooth and was given great transparency with all information. I would recommend Beaverton Infiniti to anyone searching for a smooth and helpful car buying experience.

We returned a car after a lease in impeccable shape. The guy at the dealership even commented how nice it was and he knew some Nike execs who are excited to buy this car. He told us we shouldnt get any fees. A few months later, we get a letter saying we have been turned over to collections for a balance of $550. We never received a letter. Didnt receive any phone calls. We would have been understanding if someone contacted us and explained the reasons for the fee....nope....straight to collections. We are fortunate to be able to afford this and clear it up, but being a business owner myself, I feel this is very unprofessional.

Amazing experience! This was my first and only good experience when buying a car. Mr Jeff was very knowledgeable and he worked with me getting the best interest out there. What I appreciated the most is that I did not feel pressured and rushed to make my decision. Beaverton infinity team spent the extra time even after closing hours to make sure I get the best customer service and all my needs met.

My fiancée and I rolled up here already knowing what we wanted. Auto Trader listed a 2017 Ford Flex Limited online and we went straight there. Once we got there and found it, Jeff Holley met up with us. Zero hassle, no trying to get us into something more expensive, exceptional customer service, and literally the best car buying experience of our adult life. He got us out of a car that we were pushed into by another shady dealership and has restored faith that not all car salesmen are bad. Desiree and I thank you Jeff and hope to purchase something else for you in the future.

Needed service for my brakes, and after shopping around, Beaverton Infiniti had the best rate. After a multi-point inspection, they found a couple other pressing things that needed to be addressed rather promptly.I worked with Erik, who is an absolutely awesome service adviser: knowledgable, personable, and genuinely down-to-earth person to work with. I kind of had a face-palm moment when I got the quote for the work that needed to be done, but Erik came through and was able to help me out a bit. I was really glad to have brought my car here for service, and will do so in the future as well, even though it is a little bit of a drive, and out of the way for me- Beaverton Infiniti made the costly servicing suck less.I really appreciated the attention-to-detail, and customer-focused level of service both to my car and to me. It seems like a really outstanding team they have!

Jeff and Hannah were great. Jeff pick me up from the airport, spent time going over the car and followed up making sure I arrived home safely. I appreciated their professionalism and friendliness. I would buy again from this dealership in a heart beat even though I live in Washinton State. Thank youSincerely: Vic

Was a great experience and to boot, I found my dream car. Thank you so much!

Alan, is a great customer service person. He is very professional in all aspects of the leasing experience. He answered all of my questions very thoroughly. I would recommend Alan and Beaverton Infiniti very highly. A great product and great people!!

I have been bringing both our cars for service here for some time and have spent a great deal of money at this dealership. The service agents most of the time are dishonest but my recent visit will be the last. Recently I took my wifes FX35 in for an oil change and I was told that the car needed the power steering fluid flashed which I thought was weird and early but I said yes anyway. I picked up the car, got home and checked to find out that they didnt perform the service. This is terrible customer service and a terrible practice. I wont be returning. Very disappointed.

I dealt with Alan Angal, and he was fantastic. Very knowledgeable, professional, and willing to take the time to answer the ridiculous number of questions I asked. I ended up with a great deal on a great car and a pleasant experience. Would definitely recommend dealing with him if you are looking.

Great clean place. I was shopping for a car and Alan was the one that helped me. Hes extremely friendly and knowledgeable. Lots of cars to choose from.

A great experience only had to deal with one person and Alan did an amazing job. We absolutely love our car

Salesman was great. Very friendly and knowledgeable

They assisted us really good, would definitely go back to buy another car from them in the future.

Great, fast, friendly service! No BS, straight to the point. Cesar Hernandez, amazing customer service!

Excellent customer service! They dedicated proper time to us, answered all our questions, very savvy and never pushy. John Hix took care of us through all the process, end to end. Very pleased with their way of working

Cesar was truly so easy to work with. My coworker and I found Infinity QX30. I had a test drive and I loved that car. All the process with him was easy, fast, and very professional. They know they have high quality cars to offer, so they do not engage in aggressive selling, its much more about figuring out what you need. I asked many detailed information before purchasing it. He got all the data I asked available. It was very transparent and honest process. After purchasing this car, I am greatly happy with their services.

Emily Shaw hands down is amazing!!!! In my past purchases with dealerships/salesmen. I cringed just getting out of the car to look. They didnt even give you time to look around. Then the pressure to buy was overwhelming. On top of having to talk to 5 different people to complete the sale. It was nice once pulling in Infiniti that I didnt have vultures all over me. I was able to shop around. It was a one stop shopping experience with Emily from beginning to end. So if you want a great experience and knowledgeable sales rep, Go ask for Emily!Brian And Abby

Jeff did a great job helping me find my new car. He was very patient, was great at explaining everything and genuinely interested in making sure I received the right car and upgrades.

Andrew Guthrie - Great Salesman

I am completely happy with my experience and purchase with this company.

Beaverton Infiniti. Great service department! Yet dealing with the sales is like pulling your teeth and hair out at the same time.I lease my vehicles every 3 years. Three years ago when I was in the process of negotiating my new lease, 4 sales people locked me in a room and started a deeply psychological pressure process (by pushing to sign) to the point that it felt like I was fighting for my life. There was lots of screaming and yelling. I kicked one of them out and ended up getting the deal I wanted. But realistically, who wants an experience like this? No one; not even me, and I am a good negotiator and know how to read the numbers (read further below).I am at the end of my lease again, and yet again was not looking forward to the negotiation part. Not with Beaverton Infiniti.Alan contacted me, and I shared with him my dreadful experience from the past two lease negotiations. He said they were different now and its all about transparency. One person - one price he called it.I was cautiously intrigued.Yesterday were my 5th and 6th visits to Beaverton Infiniti, and I walked out. Again.Beaverton Infiniti lured me in by a $8,550-$12,450 dealer incentive supported by $2,000 Infiniti customer loyalty program.Yes in fact the dealership changed their business model, hired all new staff, published all prices, incentives, charges and fees.“Transparency” is the word they (Alan) used in all conversations with me over and over again building the atmosphere of trust and how much easier it is today to buy a car from Beaverton Infiniti. Nothing was hidden!So whats the trick?There is always a trick, and I found it buried deep in numbers which required a calculator.How do you get a $684.24 payment on a $48.6K lease? It supposed to be $520-$550 in this economy when the money is free.Well, because you hit your customers with 7% APR loan interest (money factor value multiplied by 2,400).For those of you who don’t like math, this translates to buying a new car at MSRP on a 0% loan. A 7% loan completely dissolves the $8,550 dealer incentive over 39 months.You never buy or lease a car at MSRP. You just dont. You always negotiate.As I walked out from Beaverton Infiniti and went down the street to Beaverton Honda, their money factor (0.0011875) on a $37K 2020 Honda CR-V lease translated to 2.85% APR, and this is reasonable. Residual value was at 65% for a hybrid on a 36 month 12K/year lease unlike 55% for a gasoline Infiniti QX50 10K miles and a 39 month lease.Now that I knew where the catch was, my counter offer to Beaverton Infinity was to either drop the price by $4,600 or money factor to correspond to 2.85-3% APR.Beaverton Infiniti wouldn’t negotiate, not even Costco terms.For those of you who are Costco members, Costco auto purchase/lease program generally gives you $1,500 off the dealer invoice price (not the MSRP, so that you know).I offered to bring my own financing, and no surprise there: Beaverton Infiniti pulled their $8,550 dealer incentive. Thats the second catch!I guess it really is one person - one price and no negotiation.I left. Deeply disappointed.I visited five more dealerships in the area in search of a new car (now that driving an Infiniti is out of question) and shared my story. The best comment I received on the 7% APR Beaverton Infiniti (not Infiniti Financial Services, since I called IFS to confirm the money factor/rate) offer to me was Holly Lord! This comment still makes me smile. Other dealership were transparent about their money factor, and it was half of what I was offered at Beaverton Infiniti. So much for customer loyalty.Bottom line: dont confuse Itemization and Transparency. Look at everything, count everything (or take with you a person who knows how to interpret the numbers).I don’t feel I’ve wasted seven hours examining all number and calling around. I didnt waste $4,600 I didn’t have to.(Update: I ended visiting Infiniti of Tacoma. Ended up leasing a fully loaded QX50 Autograph using Costco auto lease program at $17K off the MSRP at 4.4% APR.)

Everything was good except the one posted price. The price I had to pay was several THOUSAND dollars over the price stated on the internet web site for the car. The sales manager tried to explain something that the web site doesnt work right. Ive been a Beaverton Infiniti customer for awhile and this was pretty disappointing. Fix your software or quit making claims about one low price.

Called about a used vehicle, Greg was helpful on the phone verifying it was still available. Was a fast and simple buying experience. Greg has the car fax and vehicle inspection for there for me to review. The actual buying process was quick and easy. Overall, the best vehicle purchase experience I’ve ever had.

We loved working with Emily and that she was able to complete the entire purchasing process with us. Having only one person handle everything from the test drive to the final paperwork made things much faster and easier. Couldn’t be happier with my new car so far or the experience overall.

I had a wonderful experience at Beaverton Infinity. It was professional and friendly. Very clean and I felt extremely safe while working on my purchase.

Took my car in for a recall fix (in which I didn’t purchase from them) and received top notch service! All interactions with multiple staff members were welcoming and excited I was there. I highly recommend anyone to buy a car from Infiniti Beaverton if their service department is this good!!

Great service ended up leasing a QX50 love it no pressure quick and professional

Great customer service, Alan did what he could for us, along with providing us with all the information needed about the car. Drove home with a Q50 and it’s been nothing but a good car.

We drove from Salem to purchase a new Infiniti from Beaverton Infiniti. Our salesman was Alan Angel who met us on the sales floor. Alan was very courteous and professional and had a wide knowledge of his vehicles. I had an older model Infiniti to trade which he assessed to our satisfaction. My wife and I purchased a new Qx50 which was exactly what we were looking for and in a time frame that surprised us. We have a large family and numerous friends which we will share our experience with and suggest they purchase their vehicle needs with Beaverton Infiniti and highly recommend Allans expertise.

Nice showroom.

Great staff, just picked up my third vehicle from Beaverton Infiniti! Emily Shaw was a pleasure to work with and was a straight shooter! Also an exceptional service staff lead by Matt and an awesome team! Absolutely earned my loyalty! I highly recommend! Oh, and their cars are great too!

Johnny was pleasant to work with. Answered all of our questions and we walked away with a new car.

Nice and professionals.I bought a pre-owner car, but same service as new car buyer.

Could not be more pleased with Steve and the service department for their recent work on a QX60 we regretfully purchased from Vroom.com. Their communication was excellent and they really worked to uncover some challenging repairs that absolutely needed to be done. They also worked with several different warranty programs to get as much covered as possible. Thanks again guys! We look forward to our next visit and wouldnt dream of taking our vehicle anywhere else!

Erik was awesome. Did oil change and alignment on my G37. Friendly, knowledgeable and very clean service and a reasonable price.

Hands down the best service Ive received. I went in looking for lease options on a 2019 q60. Throughout the entire process Greg was excited to show me all the features of the car and allowed me to have a lot of fun with the car. I never felt rushed or pressured in any way. Greg is highly personable and has a great sense of humor. Steve the sales manager is also very personable and once we got down to numbers the entire process was very straightforward and transparent. I was not rushed into a decision and they didnt use any high pressure sales tactics on me. It felt more like a conversation. Without prompting they showed me money factor, residual, etc. They also were very honest with me regarding the impact of down payment on the lease vs other factors. No haggling here which is refreshing.I didnt end up going with the car but no doubt about it, I recommend this dealership and especially Greg to anyone in the market for an infiniti.

Emily was delightful. My husband also had nothing but praise for Jen, with whom he communicated over email. Great team. Great experience.

Jonathan Batilla was a rock star. He kept in touch with me by email for months. By him sending the July offers, I was able to trade in my old Infiniti for a new one with 0% apr!Hanna Henderson reached out with an amazing email and sealed the deal!Thank you both for your amazing service!!!!

Classy, gracious team!! Their world-class service was extremely impressive and I would highly recommend buying your next car here. The whole process was easy, fast and zero haggling. Love Infiniti of Beaverton!! Thank you!!

Great place to buy a car! Jonny and Cesar were great to work with and I left having made friends as well as buying a great SUV

Had an excellent buying experience at Beaverton Infiniti. Jonathan was very helpful and understanding . With absolutely no pressure on purchase and also zero confusion on pricing I would appreciate the entire sales team and also recommend this dealership to anybody without any doubts.Once again Thanks a lot !

I purchased my 2012 Infinity EX35 from Beaverton Infinity and had a wonderful experience working with Alan Angal. He was professional, personable and informative. I would recommend him to anyone looking for a new or used vehicle.

Great Team! They will take the time and help you genuinely. They are not money hungry they are looking for your satisfaction. I highly recommend! ( I dealt with Ceasar and Sam )

I love the one person one price sales policy. It was so relaxing and there was none of the stress or pressure Im accustomed to at car dealerships. Our sales associate was so great and helpful. I highly recommend this place!

One of the best car experiences ever. Picked a car out online, looked at it during lunch, filled out some things online, picked it up before dinner all clean and ready with just a few signatures. No pressure and just one person (Cesar). First Infinity vut so far loving it.

I was judged immediately upon arrival and refused the opportunity to test my dream car, that im working towards. They openly discriminate against people who they think will joy ride vs buy a car. It hurt and felt weird they were running my credit without figuring out what car I was even interested in. I called and the manager confirmed yes they can make that judgement call. So im reporting on all platforms. Cause how can you judge someone by looking at them, he had no clue if my parents and someone else was buying it for me, makes me wonder how many others they have done this to.

I can’t say enough good things about Beaverton INFINITI. Together my husband and I have purchased over 40 vehicles so I can honestly say that this was the best vehicle buying experience we have ever had. Our salesman, Craig was absolutely phenomenal. He didn’t try to sell us something we didn’t want. He spent his entire time making sure we were happy and getting what we want. He listened to our concerns and made this real go smoothly. The finance gentleman, Junior is the best I have ever dealt with. Seriously, he made the finance process so easy and quick. Everything was ready for us to sign. We didn’t have to do anything. It was also the quickest we have ever purchased a vehicle. I will definitely purchase from this dealer again. Thank you so much!!

First off... We love our new QX50. However, the dealer experience was disappointing. The time it took from decision to signing was over 3 hours! Mind you, there were not many potential new car buyers wondering around the lot.. It was us and a two other pairs.I have to say the most disappointing part of the experience was the new car handoff. Little to no effort was made to walk my wife around the car to familiarize her with the options and details that are unique to her new Infiniti. And to boot.. The New car has hardwarter spots on the drivers side rear quarter panel! I had to ask the sales person if they still had someone working that could come out and clean the smears and soap residue off the rear of the new car and get, what I thought were just sun-dried waterspots (liked what you get when you dont dry the car fast enough on a hot sunny day) off the car. After he came out with a towel and what appeared to be liquid wax in a spray bottle... He said he could get the spots off the paint...I should have left the car there, but I made the trip to Beaverton from Medford and had a 4 hour drive in front of me and at this point... Just wanted to leave!Beaverton Infiniti is the only Infiniti dealer in Oregon so I guess they feel they can just phone in the effort. If I had a chance to go back and do it over...I would drive to Bellevue, WA

We got a good deal on a used car there. Sam was wonderful and positive in making it happen for us. Raul is awesome in numbers. He can make anything work for your budget. Really good team here. We definitely come back and purchase from them again. Great experience! Really honest/good group of guys who will find the right fit for you. Like the one below said..not pushy, not going to mess you over. They are fabulous!

I’ve been buying cars for more than 30 years...this was *absolutely* the best car buying experience I’ve EVER had...period.Thank you Steve R. and Alan A.

I went to seven different places today to drive cars as I knew I want to buy one today. By far heads and tails above the rest was my experience today at Bob Lanphere infinity with Greg. You can’t beat a fabulous product excellent sales person that was knowledgeable not pushy and very nice. I’m super happy with my purchase!

Bought a 2006 Dodge Viper from them, it was supposedly inspected and safety checked. Odd the safety check didnt catch the slipping clutch or missing windshield blades. Spend $48,000 for a car only to have to fix the clutch. Do not buy from them!! The manager then blamed me for doing it since he drove it once. I’m going keep posting about this to warn people of this BS.Responding to the post from the owner.There is NO COMMUNICATION GOING ON WITH STEVE! He blamed be for the issues with in 10 seconds of our phone call. The car drives just fine when you drive it like a Prius, when you punch the gas you can see the clutch slip every time. I have driven performance cars for 20 years, Steve is the typical used car manager who slimes his way out of an issue by blaming the customer. I will be making some visits to your business during your sale events and picketing your place of business. If your techs and managers actually drove the car home, how come none of them noticed the car literally had no wiper blades??

Had a great experience at this dealership, Beaverton Infiniti. Their building is clean and spacious with good snack and beverage selection while paperwork is being prepared. Every purchaser is assigned a sales specialist who is the only person you see until the sale is completed. The prices shown at this dealership are final except for additional warranties or services and these are pointed out by the sales specialist in a non pressuring manner before the sale is concluded. There is no haggling. Our sales specialist was Cesar Hernandez and he was fantastic. He picked us up at the airport and had the car all ready to go. We test drove and finished paperwork on time to return to Everett, Wa. before evening. Highly recommend! Good prices too.

We loved our experience at Beaverton Infiniti. Emily was very professional and so helpful with her knowledge about the vehicle. We appreciated the one person buying experience.

I was very pleased with my experience At Beaverton INFINITI. The staff was friendly and went out of their way to make my car buying experience pleasant. I would definitely recommend them and will buy from them next time I’m in the market for a car.

It was my first time to get an Infinity, I wasnt sure at first but with the help of Izzy it made the deal really smooth and easy. He was very knowledgeable and he will work with you with the terms that you will like. He is there to help you get the best deal that you can have. After that he will walk with you and guide with with all the features and technical aspects of you car. Very knowledgeable and dependable guy. Really recommended. Will definitely do more business with them.

So I have been looking for a new car to drive after my 2013 BMW 535i GT Xdrive experienced transmission failure at 110K miles. Transmission computer is kaputz.I have been looking for another car and tried to figure out a good replacement. I drove many cars trying to see what would feel like the next choice. I enjoy a strong engine, good acceleration and drivability.I visited Beaverton Infiniti and test drove a certified preowned 2018 INFINITY Q50 3.0t LUXE AWD and it had low miles. The folkes at Beaverton Infiniti were super helpful and easy to talk to. I really felt in good hands with Jeff and Steve. They made the whole process comfortable. I was ready to commit and they worked with me to make the purchase something I can be happy with.

Customer service was easy and efficient. never pressured. was explained everything in detail. let them know what i was interested in ahead of time and got exactly that. was helped by hannah, and jeff in finance.