First I must say I absolutely love my gLS 450. I was in the market for a 2020 but supply was low so I was unable to get the car I wanted, how ever the 2019 is lovely.My buying experience was great and quick. I was able to write a check for the car and not finance. It’s been 3 months and I still have not received my tittle nor license plates. When I checked in to see what was going on I was told the hold up for the plates was in Washington.I also purchased front window tinting and was specific about making sure the tints matched in color. I was promised they would match color but they aren’t. My front windows have a green hue while the back ones have a purple hue. I’ve called and have been told I would get a call back. But still nothing.I’m not sure why this is happening, but it doesn’t align with MB customer service.Cedar

The service dept is always so nice! Chris my advisor is always prompt and greets me at my car when I pull up. Love the quality and friendliness of the people. I’m so glad I bought directly with Benz. My purchase was used c250 and had a small issue with it within a month and it was covered under a 90 day warranty. This is why you buy from Benz direct! Plus the coffee machine in eating room is fabulous !!

Chris Cain was great to work with. First time MB owner and first visit to the dealer. I bought used and am price sensitive on service. I dont expect MB service to be inexpensive, but was pleasantly surprised how competitive they are compared to the independents.

Our experience with Mercedes-Benz of Portland was very professional, courteous and respectful. Josh Rice was available to answer our many questions, took us to the off site lot so that we could see the model and color combinations we were interested in multiple times and was especially helpful in helping us find the car that had all of the optional items we wanted without having to deal with unnecessary options. We are so pleased with our new GLC 300 and would strongly recommend Mercedes-Benz of Portland and our salesperson Josh Rice.

Chris Cain was Awesome! The service was great plus they had the part in stock, which made the turn around time super fast! They had a driver come and pick me up in Vancouver, since my car had to be towed in. Really pretty painless!

Had a good experience with both Sales and Finance. I had to push through a little bit of typical negotiation through the Sales manager, but Josh was very helpful in showing the vehicle and then getting us through the deal. Mylee in Finance was also very thorough and friendly…

Purchased a 2019 Jeep Wrangler today and I have not had a better experience at any other dealership, regardless of brand. I have bought 3-4 cars in the past year, so I have dealt with dealerships a lot lol. Those dealers were great, but Mercedes-Benz of Portland went above and beyond when it comes to not only finding a way to get the deal done, but they also replaced the tires so the brands match, as well as sending me a lug nut cap. They also filled the tank, all without me having to ask. John and Jennifer are outstanding people who really make you feel like they care about you. I told John this was not going to work for me and for most sales consultants, their attitude will change, but John continued to work towards making this dream a reality. I will not buy a car from another dealer, regardless of vehicle make.

Great service! Rod Soprito did a great job communicating what was going on with the car. Looking forward to do more updates to the Vehicle.

Scheduled an appointment to have my car appraised. Greeted by Alvin. No pressure showed me a couple of different cars and we decided on the GLB. Called me the next day with numbers and we had a deal that evening. I was in and done with finance in less than an hour. Alvin exemplifies what the car buying experience SHOULD be! Gunderson in finance was kind and efficient. Will definitely be back and highly recommend this location.

I had the best experience at Mercedes Benz of Portland . I looked at the car I wanted, called Alvin their superstar sales consultant. I told him what I was looking for, did the deal over the phone and my car was delivered to me in 2 days right to my doorstep. What amazing customer service. Highly recommend buying from Alvin.

Went to buy some coolant and the first gentleman that helped me told me that they are not a sprinter dealership when all I needed was the proper coolant. I was expecting him to know more about Mercedes. He seem bothered when I walked in I understand I was dirty from work but to brush me off with out any help. Then a second employee came up and knew exactly what I needed and proceeded to help me. And I was able to buy the coolant I needed. Not sure why Mercedes would even keep employees like that. I expedite from Mercedes.

The customer service at this dealership is one of the reasons we come from Spokane WA to Portland to buy cars. We had the pleasure of working with Michael Graham, Kenny Levias and Jennifer Joseph. Everyone was very professional while being fun and friendly. I noticed right away that Michael was wearing many hats and taking the initiative to just get things done. I appreciate his attention to detail in providing great customer service. Kenny and Jennifer both managed to be down to earth and professional! I will definitely buy my next car from them. I just wish I lived closer so I could have my service done there too.

I purchased a new car from an amazing team of people. Alvin, Jennifer, and Josh we incredibly helpful, friendly, and professional. I couldn’t have asked for an easier or better car buying experience.Top notch team❤️

I purchased a vehicle from Mercedes of Portland last October. And although my sales experience was very good, they told me the tires on my car were brand new and when I brought the vehicle in for service months later turns out they were not new tires. I take responsibility for not checking them however honesty would’ve been great. The reason why I am leaving a bad review is because for a luxury car dealership they hate answering their service phone. I literally performed a test I would call them multiple times in one day at different hours to see if the service department answer their phone, come to find out I was correct and they never did. Although this may be a good dealership for buying a car, I would avoid using the service department at all cost simply based on the fact they don’t answer their phone.

Its always a pleasure doing business with Tom M. We always get 5-star service. The best service you can get at any dealership in my opinion.

My service experience was great. I always trust the service professionals to take good care of my car. Chris always has my car ready when promised and does a great job explaining the work done and what will need to be done at the next service. Several years ago we moved 175 miles north of Portland but I continue to go to Mercedes-Benz of Portland for service. After many moves in my life and many decades of dealing with car dealerships, this one is the very best. From my purchase experience and years of service, they have always been a 5 star rating!

Have taken both my S430 and my C300 in for minor repairs here. ALL of the staff at Mercedes-Benz of Portland are so down to 🌎 earth. It doesnt matter if youre there for parts, sales, or service. Ive experienced the best service ever from them. Is recommend them to anyone I know who is in need of having their Mercedes worked on. Thanks Rod and Mark TowerAndrea Edwards

Mark my service rep was terrific. Nice to work with someone who understands customer service. Great job Mark.

We recently worked with Ryan Ellett to purchase a used vehicle and the service was excellent and they had us on the road quickly. Great service all around.

Samuel Kim was my salesman for my mother-in-law. He was most gracious , patient and understanding while working with myself and my mother-in-law when purchasing her certified preowned 2019 GLC 300. He was very respectful and helpful. I would definitely buy another car from Samuel

These people went above and beyond the call of duty to take care of me and fix and service my vehicle ...I highly recommend them and will continue to be a loyal customer....Thanks for your professionalism and help in every possible way....Godspeed

First let me say that Samuel Kim was professional, friendly, and took care of all my request promptly. He made the whole experience easy and fast. In just a few hours I was in and out with my new truck.The entire staff was knowledgeable and friendly. The dealership is well maintained and modern. I could not be happier with my decision to purchase my new vehicle from Sam at Mercedes Benz of Portland. I would recommend them to anyone.Thanks Again!

Staff is welcoming and friendly. Mark Tower is very knowledgeable and takes times to politely explain details about any service going on and what may be needed in the future. Love the location and great treatment. I know in the past masks were worn when mandated, and I appreciated that courtesy.

I liked the way my schedule was done promptly and they had the loner car ready for me! Also, I liked the way Mark Tower attended me, very courteous and informative. Happy customer!

Samuel was great with finding me my new GLC, with beige interior (evidently that’s hard to find). I was browsing online, used the chat function and was connected with an actual person! Samuel asked what I was looking for and found the car that had everything I wanted. We met the next day and because there was a factory repair needed I couldn’t take the car home that day. That said, Samuel personally drive it to my house when it was ready and changed the license plates for me. Everyone at the dealership was friendly and helpful, especially Samuel!

Once again Mark Tower and the outstanding service department was thorough, professional and went the extra mile with added extras like a license plate light component install. Not to mention my car was sparking clean with their traditional car wash before delivering your repaired vehicle. This is why I keep coming back. Excellent service.

The service I recently received was most prompt, straight forward and professional. The service advisor, Rod Soprito explained everything very well and answered all my questions. It was refreshing to deal with someone in such a professional manner. Id highly recommend Mercedes-Benz of Portland.

We just returned our leased vehicle and Samuel Kim was tremendous help! We really appreciated his assistance and patience. Nice job!!!

MB of Portland always makes us feel welcome, and they go out of their way to make the process smooth and easy. Our service advisor, Chris Cain, is outstanding! He goes out of his way to be helpful, answer questions, offer suggestions -- anything possible to help. It is appreciated! They are our go to place for our vehicles!

I had an excellent experience with MB of Portland, as usual. The service manager (Alec?) did a good job of keeping things up to date and informing me. And the job they did on the car (annual maintenance plus a few other issues) was very well done.

Tom and Nate are the BEST! They are always kind, helpful and work hard to get us in and out in a timely manner. Thank you!

This is the only place I service my cars (multiple) and my advisor is Chris Cain. They give such a personal touch to these cars, and they remember everything. With my busy schedule, they get me in and out, and Chris seems to know my cars better than I do.

I scheduled a 10:00 appointment at Mercedes-Benz of Portland with Andy. He met me promptly at 10:00 and verified that I would be waiting for my car to have the Auxiliary Battery replaced. It only took 1 hour and 20 minutes and he was back to say my car was ready! He was friendly, professional and my car was ready before the 2 hour window they had quoted me. I was most impressed with Mercedes-Benz of Portland.

When it comes to Mercedes-Benz vehicles or service Mercedes-Benz of Portland is the absolute gold standard. The entire team is highly professional with years of valuable experience. You will not find a more qualified dealership anywhere in the country.

The service departments of Mercedes Benz is my personal reason for buying a Mercedes. The Portland team is an exemplary example of a great service department. When we had an unfortunate road hazard event during a recent road trip, we found ourselves in Portland with a need for a major repair. Our service advisor Rod and driver Art went out of their way to get us back on the road quickly and at a fair price.

Samuel Kim is the best sales person I have worked with. He is kind and easy to work with. I have just bought my 2019 Genesis G70 from him! I am definitely willing to buy a car from him again in the future! And the Finance Director, Mylee Burns, was super easy and understandable going through the paperwork. Both Samuel Kim and Mylee Burns were super duper friendly! I will be back again!

Great service experience with Mark Tower!! He and the team quickly diagnosed the problem (fan wasnt working), ordered the part to repair, explained the entire process to me AND washed my car. Really -- I didnt go in just for the car wash, but its certainly a nice bonus. Have been going here since I bought my car 20 years ago!! Wouldnt trust her to anyone else.

Working with this dealership and Samuel Kim in particular has been one of the best car buying experiences I’ve had. No pressure to up sell and keeps you informed of the process. Being on the smaller size for a dealership you get a more personal treatment.

I bought a car yesterday and had a great experience overall. Josh was incredibly helpful and made the buying process easy. He was informative, answered all our questions and best of all he wasn’t pushy! I was very happy with the customer service he provided and would recommend him to anyone.

Andy was an excellent and effective advisor.Dan, who drove me home, was a pleasure as a professional and a very competent and careful driver.Thanks to both?

It was a pleasant experience working with Samuel Kim when we purchased the GL300. Samuel made sure that we know all functions in the vehicle and his attentiveness on top of being professional just made our buying experience very pleasant. Mylee, the finance person is very easy, very friendly to work with. We ended up buying additional insurance for the tires & 2 other products. Mercedes showroom is neat & well taken care along with complimentary beverages also created a pleasant atmosphere for the customers to be in while waiting for service. Our overall experience with Mercedes is very nice and we will be using Samuel’s service for our future purchases.

I just bought a car from them! The whole process and environment was very inviting and easy going. Josh & Samuel (as well as the rest of the team) was extremely helpful and had great customer service. I had a great experience 10/10 :)

I had a great experience at Mercedes-Benz, Ryan and Samuel are the most professional sales guys I dealt with in a long time, the process was simple and smooth, they really look after the customer satisfaction I will definitely recommend this dealership to my family and friends. The financial was also great and professional.

Best car buying experience Ive ever had. Samuel Kim was extremely helpful and a very pleasant person to deal with. I Highly recommend buying from this dealership. Everyone was very friendly. No pushy salesman. Samuel Kim got me into the vehicle I wanted at an amazing price. Thank you so much! I will definitely come back here for all my future purchases.

Wanted $400 for a keyfob. Wouldnt even order the fob with out a Vehicle regestration, proof of purchase. Ect. And then told us that it would be ready until Wed. Went to a local locksmith and got it done for $175. Sorry Mercedes but you can bite it.

Service Adviser Amanda Monroe gets a two thumbs up review for her friendly and prompt assistance!

Madison was not effective in her communication did not make us feel valued and felt our race played a factor in our minimal service we did get. She took days to respond and gave no follow-up when asked. I reached out several times and she ignored me until I finally called sales 2 days later (after being SUPER patient and attempts to reach out) and We ended up speaking with Samuel who stated he would contact her and get back to us. 4hrs later I follow up he is confused asking if I received a call from her as she mentioned to him she would call us. Never got the call- I mentioned over the phone to Samuel about our poor service and how I felt us being African American is why we weren’t made a priority or at least received communication updates on the status of our buying situation. yes or no or we are still working on things would have been nice, it’s that simple. He laughed, not a laughing matter but I left it there.Mind you- we provided all necessary documents and contact initially to get things going and make it as smooth as possible for them. My fiancé and I both work full time, him-construction me banking services and took time out of our days to get her all the info she needed and she dropped the ball big time.She finally sends a text hours later and safe to say we took our 20k to another Mercedes Benz sister location!Effective communication and just being kind goes a long way whether you feel you might strike a deal or not. She had no urgency or efforts to meet our needs! Not too sure how one location can accommodate us but another cannot. Horrible service while Samuel was nice their flow is not good. Truly hope she learns from this for a better customer experience with any future potential client.

Mark (service advisor) did a great job in taking care of me during a busy Saturday and got even the SW update done although I was told that this is not being done on Sat. Thank you!

Kylie and Andy were awesome. Appointment scheduling was fast and the repairs were done super fast. Andy knew exactly what was needed to be done. Excellent service. Thank you Mercedes Portland!!

Fantastic experience as always thanks to Matt Tabbert and his team, and Mark Tower. Im a very particular customer and often have special requests for the servicing of my vehicles, yet the guys at MB Portland always treat me like my requests are no problem for them, and always meet or exceed my expectations.

Josh and Samuel were OUTSTANDING helping us with our car purchase. Friendly, accommodating, straightforward, and they made everything effortless. Highly recommend!! Thank you!

Brought our G for an oil service and a proactive safety fix. We are very happy with the seamless process and pleasant experience Mark T.

Great buying experience, no problems, stress, or surprises. Highly recommend Sam Kim and Portland Mercedes.

Very fast and friendly serviceAnd my car is always nice and cleanedI would totally recommend Mercedes of Portland

Madison was an absolutely amazing sales lady! She showed me several options and different vehicles within their inventory even thou I had my heart set on one. She made the sales to financing an easy transition and made the process seamless. I really enjoyed her professionalism and integrity. I would highly recommend dealing with Madison directly for your next car purchase!

This is my 2nd car to be serviced at MB of Portland. I didnt think I would find a service person that I liked as well as Brandon but my new guy is a good fit. Thank you Art for driving me around while my car is being serviced and thank you MB of Portland for taking good care of my cars.

Excellent service, as usual: friendly, efficient, clear explanations, completed the work considerably earlier than originally estimated, great communication during the process. My service Advisor, Andy Acevado, was outstanding.

We found our used GLK at Mercedes-Benz of Portland. Our professional sales person Samuel Kim was a pleasure to work with. A pleasure to work with, honest, communicative, and trustworthy. We will do our best to give this dealership and Samuel our business in the future.

I have been bring (since 2016) my Smart for service at Mercedes because of their reliability, straight forward work-up’s. Still great service!

Amanda Monroe was awesome. Very nice and friendly.It was quick and easy the best experience I have had at a car dealership. I would recommend her to anyone.

Rod was simply amazing. He was quick to get my PSI report back to me for my classic SL Mercedes purchase. Thanks Rod and MB of Portland! Job well done!

Worked with Mark Tower, helped diagnose an issue with my ignition. He was very helpful and I appreciated his willingness to solve my situation. Highly recommend the service dept at Mercedes Benz of Portland

GREAT SERVICE, NEW MERCEDES LOANER TO DRIVE, SERVICE ADVISOR (CHRIS CAIN) A NICE GUY, QUICK TURN-AROUND. WHATS NOT TO LIKE?

The spark plug and oil change was quick and Rod was friendly and easy to understand. Will be coming back because of his good demeanor.

We bought a car from Samuel and had a great experience. He and everyone else we worked with were not pushy and more than willing to listen to our wants.

I can see great service at Mercedes of Portland.And I also want say thank you Samuel Kim.

We are so incredibly thankful to Samuel Kim and the team at MB of Portland for their exceptional and professional service. Samuel was welcoming, knowledgeable, and very receptive to all of our needs. Due to the pandemic we were a bit hesitant about how the process would go, but it was absolutely seamless! If you are looking for reliable, high-end, and valuable service we highly recommend working with Samuel Kim. More than anything, thank you so much Samuel for finding us the perfect car and for providing your utmost service--we are so in love with our new C300!

I always get the best of service! Thank you so much!

Another 5-Star experience at Mercedes Benz of Portland! John Frentsos was GREAT to work with, as well as the rest of the staff. Two thumbs up!

Super great experience. My salesman was amazing to work with and the entire process was stress free

Josh did an incredible job and is a fast communicator which made the process smooth. I highly recommend working with him!

I had an excellent experience at Mercedes-Benz of Portland purchasing a used vehicle. Samuel was friendly, attentive, and very honest with me. He worked really hard to get me more money for my trade in. I felt very safe with the covid precautions they took, and everything went smoothly and quickly. I couldnt have asked for a better experience. I highly recommend Samuel for all your car buying needs. Bradley was very helpful as well. Thank you so much for everything!

Samuel Kim got us into the vehicle of our dreams and even got us better interest rates than we expected. All around excellent experience. I highly recommend this dealership and Samuel. Im a very happy customer 😊

We worked with Chan to get a used vehicle and we were so very pleased with the whole experience beginning to end. We recorded interest in a vehicle but had to drive 2.5 hours to even see it. Knowing this is the car I wanted I was able to get a solid price so I could secure a pre-approved loan from my credit union. No pressure, no hassle from MB at all. After my test drive I knew I wanted to take it home and everything was done for us within the hour. They even registered the car for us in our home state.After our test drive I actually picked up a nail and got a flat! They were not able to patch it so I got a brand new tire.All in all, hassle free experience and we were able to get most of the financial headache out of the way before even stepping into the dealership.

Bought my first C-Class Coupe with Alvin today. All things can be done including financing and insurance within 3 hours. Good to be here and I hope others will enjoy the time being there with Alvin or other managers.

Andres Acevedo from Mercedes Benz was fantastic in his service to me and my beloved S550, thank you

Had an absolutely amazing experience purchasing a new 2021 GLB 250 from John Frentsos. I love my new car so much!!

We had a great experience getting a vehicle from Mercedes-Benz of Portland. The whole team was very nice that we interacted with, especially our sales associate Samuel went above and beyond to meet our needs. We had our 7 month old squirming around the whole time, which was definitely a challenge, and Samuel and team made us feel comfortable and safe throughout our purchase. Even the signing agent (we didn’t catch his name) was so friendly. Thanks again all!

Thank you a million times over to Samuel Kim at Mercedes-Benz of Portland for taking care of all our needs! You made us feel welcome from the time we called to schedule withy you. We highly recommend your services to anyone who wants a Mercedes as we overcame a few obstacles, but with Samuels time and patience we were able to exceed our own expectations! 5 stars--Bree and Bradley

I worked with Samuel Kim on the lease of a GLC300 in February 2021. I live in Seattle but reached out to the Portland dealership after a frustrating experience with sales is Seattle. By contrast, Samuel was a breeze to work with: upfront, helpful, honest, and respectful of my time. At my request, our deal was mostly accomplished over email/text, with little time in the dealership. I was very impressed with everyone at the Portland Mercedes Benz dealership and highly recommend them. When it comes time to re-lease, my first call will be to Samuel at Portland Mercedes Benz.

I had a fantastic experience with Samuel Kim. He was really proactive on finding a perfect car match for me, and was able to do it within a few days. He was informative, knowledgeable, and direct. He made my trade-in and leasing experience fast and smooth. I was in-and-out of the dealership! Thank you SO MUCH, Samuel! I absolutely love my car.

You folks always give us the very best service!

Only visited the parts department, but was able to get the parts I needed for my older Mercedes.

Service was fast and waiting room was excellent. My service advisor was Andres Acevedo.

Mark Tower is always providing above and beyond service for us and for anyone whom walks into MB of Portland.

I recently changed my oil and attempted to reset my service reminder. After multiple attempts I called to get assistance. The woman said they can’t help because it was a liability issue. Such BS!! That’s not a liability issue but more a lousy customer service issue! Not going back to them for future oil change or any other service!!

They do a great job-- on time, communicative, and clear.

Chris and the entire service team always do a great job assisting us with our vehicles.

Always fast and reliable service! Chris is the best!

My experience was top notch and I couldn’t ask for more. Everyone was helpful and available. Dale, Rich and Edward are great at understanding what their customer needs and how to help. I liked the confident knowledge they had about the product. Left happy with the whole experience and zero stress buying from Mercedes of Portland! Thanks Everyone!!!

My family recently purchased a car with Ryan, and we had the most pleasant experience possible. He was attentive, kind, knowledgeable, cheerful, and eager to help us. Buying a new car can be stressful, but he made the process quick and easy. We definitely will be returning to Mercedes-Benz of Portland.

On 6 March, we drove almost 3 hours to come look at a vehicle they had to make sure its what we wanted. Mr. Chan was waiting for us, along with the vehicle that was cleaned & filled up prior to us arriving. We went ahead with the deal, the buying process was fairly quick as most of the paperwork was pre-filled. I emailed & brought my own copies of registration paperwork, as I told them I would be registering the vehicle in FL & not in WA, said that wouldnt be a problem. Finished the paperwork, & went on our way.After 3 weeks, I contacted the dealer, & was transferred to finance. Talking to finance on a few occasion during that week I kept getting the excuse that the 3rd party (VITU) they use is handling the registration for out of state, & that the times are long due to COVID. I laughed it off at first, & made them aware that FLs DMVs are not closed, & open 100%, so there shouldnt be a delay. I was told that they would call VITU to see what the hold up was. I waited 24 hours, no phone call back. So I called back, this time I was told that they kicked it back because they didnt know what license plate to use, even though I wrote down the plate being used & provided a photo copy of it to go with the paperwork. Once that was settled they said it shouldnt take long after. 2 weeks go by, nothing, I call the dealer again, & finance gives me the same excuse that because of COVID, DMVs have been backlogged causing delays. So again I remind them, that the FL DMVs are not backlogged, the finance lady LAUGHED & asked if I have ever tried to register a car during COVID, I said yes actually. I registered a car during 2020 as places were barely open, & received my registration back in less than 3 weeks from FL to WA. She stopped laughing pretty quick. I asked that she stop using the COVID excuse for the delay.2 months pass since buying the car, no timeframe of when my registration would be completed, same excuse that they (MB of Portland) cant do much being its now in their 3rd partys hand. I asked if I can just get all the paperwork, & the fees I paid for registration back, that Id do it myself, as they cant seem to get anything done in a reasonable time frame. They said they cant, & it must be done by them. Was told Id get a call back with an update. I called the FL DMV & they told me that they HAVE NOT received any paperwork for my vehicle. So I took it upon myself to contact VITU, they said they have the paperwork, & havent sent it out, as its being processed. They said all updates get sent to the dealer & they should keep me updated. So I called the dealer, & made them aware that I spoke to VITU, & they still have the paperwork. 2 months, & the paperwork has not been processed or sent out for the car. I expressed how unhappy I was about this process as it shouldnt have taken this long. I was told it would get handled & Id get a phone call.I waited another 2 weeks, called the DMV & they still HAVENT received the paperwork. I called VITU, they said it was going to be sent out in a couple of days. I call the dealer, & again the same excuse of its being dealt with the 3rd party & should be done soon. At this point, I lost it, I asked to speak to a store manager. I was transferred to Nick, & explained how I bought the vehicle on 6 March, it was currently 6 May, finance has no clue whats up with my registration paperwork, told him Ive already talked to the FL DMV & VITU, the paperwork hasnt even been sent out. I didnt expect this from a high rated dealer, but I was wrong. Its unacceptable that they have a buyer waiting this long for vehicle registration, & all I have is the paperwork from the sale date showing I own the car.Now almost 3 months from purchase date, & the DMV HASNT received anything. Ive lost all trust in this dealer. They are highly incompetent, clueless, & disrespectful. Never again, nor would I recommend them to anyone I work with or know.

Sorry but went to Mercedes to get a key fob for the wifes new car was told I needed the regestration, title or DMV paperwork for the car. Told them we just purchased it and the paperwork was at the house. Was told no paperwork no keyfob. Showed them our extended warranty and our insurance card no paperwork no keyfob. Was also told it would be $400. And could get it until Wed.Went to my local locksmith and 30 minutes later had a keyfob and not four $400. How about $175.Mercedes you can kiss my business good by.🤪😝

We had the best experience on buying our AMG GLC63 over there. Very fast and so smooth transaction. John Frentsos are very good and so easy to deal with the purchase and our trade in. I definitely would buy again from them in the future and I would highly recommend this dealer.

My partner and I were in a few weeks ago to test drive an absolutely GORGEOUS pre-owned GLC. While we ultimately decided to go with another manufacturer/dealer, I would not hesitate to work with Mercedes-Benz of Portland in the future. John Frentsos was extremely knowledgeable and helpful!

Amanda Moore helped facilitate our repair in our windshield....was very accomodating.

After having a positive experience in buying the car from Portland, I figured that for its first year service that Id return there.That was until I tried to book the service and was informed that they dont provide loaners for the first service any more. I could either wait the few hours to get it serviced or I could have someone drive meet home and pick me back up... Which is very difficult and impractical when you have a 4 month old that needs a car seat.Needless to say, I called MB Wilsonville, who could accommodate my needs.

Had an A service done today on our GLA. Love the quick and efficient service we got and working with Mark Tower. Everything happened while we had lunch!

My wife and I were in the market for a 2020 GLE to replace our aging ML350. After visiting suburban Portland dealers that seemed a bit indifferent about our business, we checked out Mercedes-Benz of Portland and met Master Certified Sales & Leasing Consultant Mark Raleigh. Mark from the beginning worked hard to earn our business and was able to find a vehicle that very closely match our desired specifications. He also provided a no B.S. price that pleased us. Following our instincts, we seamlessly consummated the transaction with Mark. Having experience in Southern CA with Mercedes, BMW, Audi and Porsche dealers, we are not new to the car buying experience and have not always enjoyed the process. Dealing with Mercedes-Benz of Portland has been a pleasant experience and they take customer service seriously.Mark has so far also been excellent with follow up (post sale) assisting us with warranty and service We highly recommend Mercedes-Benz of Portland (and specifically Mark Raleigh who is a nice guy).Thank you for exceeding our expectations.

L visited Mercedes-Benz of Portland recently to service my vehicle. Even though my service provider of several years has retired, I had a pleasant experience on the human level with the service specialist who attended to me. They gave me a ride back home after I dropped off my vehicle, and picked me up to get my vehicle on completing the service. The individuals working at Mercedes of Portland treat their clients professionally, courteously, and with respect. I commend them highly. The price tag on the service is high though!