First thing I will say is God bless every soul that is going through a rough time during this Pandemic. I’m a healthcare worker and did everything in my power to remain safe but I unfortunately got hit with the C19 monster in April AND DID NOT BOUNCE BACK SINCE!! I was stuck on the decision of getting the vaccine, so since I was dragging my feet, I was not awarded paid time off during my leave from work 😔 3 weeks of NO MONEY so naturally I got behind. A friend told me about the rental program and I NEVER was awarded help so I wasn’t happy about it but I completed the application. When I tell you I had the pleasure of having Alaina Johnson as my case worker, she was my angel 😇 at that time and DIDNT EVEN KNOW IT. She spoke to me like a human, not as if I was getting on her nerves ( like most of these programs do) She answered my questions and ALWAYS got back to me in a timely manner, and most importantly she WANTED to help me and my children overcome this hardship in our lives. She did it with certainty and compassion. I highly recommend this particular program and pray you guys get Ms. Alaina or someone with her great work ethic! I would say she’s an asset to Action Housing.

I dont know what I would do if I didnt get help from this program. I had to flee my abusive ex boyfriend and stayed in a womens shelter for 4 months. Well, during that time I reached out to Allegheny link and they referred me to Action Housing. My worker was Ryan and Mr. Shaun. They were extremely patient with going over what areas I was looking to live in, they took me to a few places to look at. Theyre actually the ones who got me into my apartment Im living in now they emailed the property manager asking for vacancies. I was a late bloomer and signed my first lease at 25. They were patient and guided me step. BY step through the while lease and helped me call DLC and Columbia gas to start service. Im so thankful that I had this program for some help.

Ive only been here for four months and its awful. Theres been a leak in the roof outside my apartment door. I complained for 2 months before they put putty over the leaks. They never cleaned the carpet where the water dripped. So it stinks. The other day it rained and theres another leak. The carpet is all wet. The whole place is dirty inside and out.

My air conditioner has broken 4 times in the last week. I had to move in with my other daughter until its fixed. They brought a window fan but the window wont open.

I lived in an action housing apartment off of second Ave and I had nothing but issues since we moved in! From the wall not having any insulation causing our pipes to freeze, to hearing every single sound from downstairs and upstairs, to mice infestation! They graciously let us out of our lease a month early but then, when I cut off the power, Duquesne realized that our power box was switched with the upstairs neighbors so instead of telling us, she just told duquesne to send me a $700 bill! When I found out, I reached out to everyone at action housing and even the Councilman tried reaching out to see if action housing would take responsibility and they refused to. I can guarantee that bill has the hallway lights that are not supposed to be out responsibility to pay as well. But regardless, Duquesne told me the error is on the landlord. Action housing should take responsibility. Instead, I have a $700 debt in my name that I cant afford to pay off and Ive never had issues with my credit. Im extremely disappointed! Youre supposed to make living affordable and reasonable. Not despicable.

A great organization serving our community with quality housing and supportive services!

It is well Organized and a lot of people go there to get there Pay Check

Great staff