I’ve only been with this company a couple months but every time I have an issue it’s usually solved within a week. My property manager and landlords are the nicest people and have GREAT communication. The app is also very easy to use. I do think my rental could have been cleaned out properly & a better paint job throughout the entire house, but besides that I have not had that many problems!

This company does not care about its tenants or properties, only collecting money. Below are screenshots from an email conversation with Michelle after voicing my concerns about a few problems in the building. As you can see, she’s not a joy to work with and this is how she speaks to her tenants. In the first screenshot you can read where she admits that someone only cleans the common areas every two months. Our building only has four units which share a front door and stairways. I requested more cleaning because there have been people coming through to tour empty units and sanitizing wasn’t being done afterwards. During covid I would expect for whoever shows the units to at minimum use a Clorox wipe to get the door handles and railings. There is also absolutely no communication from them. In the second photo you can see where she accuses me of wanting to know who is moving in, which isn’t the case. I asked for a minimal amount of communication: “someone will be moving in over the weekend” or “the building has been sanitized”. We don’t hear from this company unless we call them (however I’m sure we would hear from them immediately if we didn’t pay our rent).The final photos are from a water leak in the shared laundry room. Waste water backed up through the pipe and caused flooding. Nobody from maintenance came to see it for themselves and assumed it was the boiler because that’s where the water was settling. They sent out a plumber who I helped force the pipe to flood again and I watched as waste water, toilet paper, hair, and god knows what else came out of the drain. Nobody from this company came to clean it up after the plumber came. After arguing with multiple people from this company they finally agreed to send someone out, four days later. This was the final straw for me and W Group Holding and Michelle in particular has lost any respect I had for them.

We absolutely love our apartment. It’s recently renovated and they did a wonderful job with it. Plus, you can’t beat the price. All of the staff that we have worked with have been super friendly and responsive. They are always available to help if there’s a problem or if we need anything.

My spouse and I just purchased our first house through W Group Holdings and this has been the most smooth, uncomplicated moving process I’ve experienced this far. We worked with Victoria, who was so sweet and so willing to answer any questions that we had about the process. The house is in great condition and has clearly been well maintained. I highly recommend this company!

I have been a customer for 5 years and have had nothing but positive experiences. Currently enrolled in a rent to own program with our starter home and everything was seamless through the process. They have a good selection of properties and really work with you. I would recommended this company to anyone

Very easy to work with. If I had a complaint it would be that there were a couple of times a quick response would have been awesome, but that could entirely be on that specific person rather than the company as a whole. Otherwise, payments were easy to set up and split between my roommate and I. Just overall easy to work with.

Had an issue with my tub and a few other things but the tub was the major issue. Within no time at all an appointment was made and everything that needed to be fix was completed only in a day. I really appreciate their response time and how quickly they got the job done.

When I first started looking for a home I came across W Group Holdings website and found the place I was interested in. They were very quick and responsive and very helpful through the whole process and they still are nearly 2 months later. If i move again I will definitely utilize this company again.

I’m very impressed with wgroup holdings they have helped me a lot and I am also renting a beautiful house through their company I appreciate all of their help they’ve been very helpfully when I need something.

The are very professional respectful company. Ever interaction i have had was resolved quickly and professionally. Would recommend them to anyone looking to rent or buy

I love my apartment. I feel secure on the 3rd floor of our building. I have an amazing view from my balcony. If I have a problem they are good about helping me.

Renting with W Group Holdings has been a great experience. My maintenance requests are always answered promptly and proficiently. Ive never had such quality work done by a landlord before. Theyre super easy to get ahold of and their office personnel are very helpful and professional. If youre looking to rent in the Beaver County area, I would highly recommend checking these guys out. Very pleased!!

Our group had a great time at one of their properties. The booking was quick and easy and although we didnt need anything, I believe they would have accommodated us accordingly.

They reached out to me first to sign up for a time for viewing And they are not good at coordinating a time to view a unit and every time I call them I get no response and when I leave a voicemail I get no response or call back as well. If you are a young person looking for a place, good luck with this company. 👎

They do not respond in a timely manor, I’ve been without heat the whole month of january. Michelle Turcan is unprofessional.

Loved having a hot tub on the deck, had a door that needed repaired and the owner was very responsive to have it fixed!

I want to make sure Michelle Turcan from W Group Holdings gets the recognition she deserves.There were a couple bumps in the road when we first moved in our house but I must say I truly appreciate the patience Michelle gave me and my husband. I can be very picky and persistent but Michelle never got frustrated when I asked a million questions (even after hours). She always helped to take care of our issues to the best of her ability. I pray I get to work with Michelle and W Group Holdings in the near future. Again thank you so much Michelle for going up and beyond to help me and my family transition into our home.-Tyra Parchman

Its a great place to live Michelle is a great person to run off shes wonderful at what she does 😉

If I could give a zero I would. Since this company bought our building from an individual that loved and took care of it, we never saw anyone let alone knew who to contact or new lease. Company lied multiple times to have every situation their way to get money. Tenants were not cared or communicated with. Maintenance and maintenance requests were ignored. Even with Covid breaking in March requests for sanitation were ignored. I have been insulted by members of this group and accused of lying. Even with proof and photos, evidence was ignored and money was undeservingly taken. This matter is principle now and people should not be treated so poorly.Michelle has been so unacceptable and non existent. She believes the proper way to handling people is through simple texts ignoring messages. Lying about what actions were taken to resolve issues was a constant. As a reminder to her, tenants usually communicate with eachother.I would beware of anyone looking to rent from this group. Money is the main focus. Care and concern for tenants is not valued.

Rented out one of the locations in 7 springs and it was awesome!

I had a great experience moving in thanks to Michelle! She was so sweet and you can tell she genuinely cares. She went above and beyond for me and got everything including very minor maintenance done in an extremely timely manner. Thank you so much Michelle!

We have been tenants for almost 2 years now . They have been very responsive to all our concerns . The office staff are courteous and friendly.

Well maintained property and respectful

I love my apartment!

We enjoyed this whole house......

FUTURE TENANTS BEWARE. Unfortunately, our experience with W. Group Holdings has been far less than acceptable. We rented one of their high-end properties, placing quite a bit of $ down as a security deposit (three months). It showed well and the pictures of the house on their website gave the impression that it was in good condition.Placing such a high deposit on the house we expected the house to have been cleaned, holes patched, walls painted, appliances fixed, etc. after the previous tenants moved out only to find it to be extremely dirty along with several general maintenance issues to include missing smoke detectors, broken shower fixtures, etc. a broken dishwasher (the list goes on), when we were finally provided the keys to the house. We of course immediately contacted the leasing office and they indicated that they would be sending someone out to address each of the issues. After months of reporting the issues on their website, calling, emailing and then finally threatening legal action did they send someone out but only to patch and paint a few walls. The remainder of the maintenance issues remained unresolved after we moved out and they sold the house.Fast-forward, they opted to sell the property due to issues they claimed they were experiencing as a result of the storms we had in the region last year and apparently had to sell off a few of their properties. May be a sign of other issues…After move-out, we passed the move out inspection with flying colors leaving the house better than we received it with no deficiencies and now +48 days and counting have come and gone, and we still have not received our security deposit back from W. Group. Every time we call or exchange emails, they state that the check is in the mail and to wait a few days.Not sure what is going on with this outfit, but I would strongly caution anyone considering renting/leasing a property from them. Updates coming as the matter continues.

Wonderful house, tons of room as clean

Super friendly and professional staff. Their willingness to answer all questions and always keep me informed is second to none. They respond quickly to all calls and emails. I will be doing business with them again!

My wife & I have invested with W Group Holdings for the past several years. They have an amazing knowledgeable staff and are growing exponentially!The CEO Sean is hands on & Extremely experienced with 20+ years in Real Estate.They offer great interest rates, so if you are an investor sick of low interest rates & dont like the risk of the stock market, definitely meet with them to see whats currently offered asap as they close on new deals very quickly. You will get a good return on investment.If you are in the market looking to rent, they have many many options from Single Family Homes to cute apartments in the best locations around the city.

Michelle is the best! No complaints at all😁 happy tenant

Fantastic experience with this company we were tenants for many years their office personal and maintenance staff are always very professional Rose is always great to deal with we had to move out of the area for work and compared to what we have experienced with our new landlord we realize how much we miss having this company as our landlord

I love how they have always used the best technology to make it easy to interact with them. I know this cab be a big investment but it is worth it as a tenant. Thanks guys!!

I highly recommend this Group. We are involved with them on a resort property and not only were they professional and courteous, they are fair and I found them to be highly trustworthy. Would not hesitate to deal with W Group in the future.

My Firm has acquired several properties from W Group over the last year or two and we have found the transactions and process in dealing with the team at W Group to be nothing but completely professional. Looking forward to doing more business with them in the future.

Julie, W groups maintenance manager hired us to help her out last minute with the installation of a water heater at a property of theirs and begged for same day service with promise of 30 day payment. She and the CEO which we have both contacted multiple times are liars & cheaters. I would never purchase, rent, or invest with a company who makes its money off the backs of ripping off small family business

Love W Group Holdings and their vacation rental options. Check out their newest properties in Seven Springs! Top notch.

W Group Holdings are Truly, Truly, Truly, GooD to me!

My family and I have been tenants of this company for many years and everyone at their office is always very professional and courteous...best experience as a tenant we have ever had in all of our years in renting

I rented from them a number of years ago, I was a tenant for several years, from being a renter for a majority of my life until I got married, I can say that they are by far the best landlords I had, super caring, responsive and professional, glad to see many of the same staff are still with the company!!

The staff are hard working,timely and professional in their work. I highly recommend them!

I had a very pleasant experience working with Sean and his team at W Group Holdings this past year. I would recommend them to anybody!

I just want to thank this company for always leaving me in a bad situation with repairs. The roof still leaks after almost 3yrs here...its been scheduled to be fixed the whole time...is it? No. My light fixture was allowed to hang from my ceiling by the wiring for 3 weeks before they repaired it. Im sure thats not the safest thing. Now here it is my fridge goes out on a friday and the appliance company they used cant even look at the fridge until Saturday today is Tuesday...you do the math. Hopefully I can be reimbursed for all the ice Ive wasted money on but I doubt it. Do not rent on the Hill.

Great experience with them, purchased one of my listings, thank you!

Quick and easy application

Amazing service provider. Thanks a lot as a tenant.