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ProSource of Monroeville
1909 New Texas Rd, Pittsburgh, PA 15239, United States
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Mi
Review №1

Prices are very reasonable for quality products, took a flooring sample home to lay down.

Cl
Review №2

The Manager, and staff have always been positive, and helpful with anything I’ve needed. Their warehouse staff is also 1st rate. I appreciate ProSource.

Mi
Review №3

Stand up guys that love what they do! Very knowledgeable and a pleasure to work with the past couple years! From manager to salesman to warehouse/shipping live dealing with them!Thanks,Caporali Floors

Ma
Review №4

Great selection!

Ol
Review №5

Prosource has been awesome ! They have the largest selection of LVP flooring I have seen and you can tell it is high quality. The prices are great too. They let you take samples and they are a lot larger than samples I have gotten anywhere else... very helpful to get an idea of what the floor will look like . Will also be going back to order tile for my kitchen backsplash .

Ed
Review №6

**In response to the owners response below... Client and member satisfaction cannot be your top priority. ProSource never tried to get in contact with me to discuss finding a resolution. I had to call numerous times and the resolution that was discussed wasnt close to satisfaction - it was a joke for the headaches that it cost.Dealing with ProSource of Monroeville has been a complete nightmare on my flooring project. Their customer service is quite possibly the worst I’ve dealt with. Instead of admitting a mistake and contacting me and my installer to inform us that there will be a delay because they had to reorder my floor, they checked in an incorrect flooring product and allowed it to be picked up and delivered and installed 24 hours after realizing that they checked in the wrong flooring. When called and confronted, Todd from the warehouse, admitted that this was already known 24 hours prior to the floor being picked up but didn’t follow through to stop the floor from leaving the warehouse, being delivered, and installed. He then reassured me that the correct floor left Cincinnati that morning at 11 am and was on its way to Monroeville as we spoke. The following afternoon, I received a text message that my floor actually had left Georgia and was headed to South Carolina which would go to Cincinnati and then to Monroeville. I was stuck living in a house with plywood floors, wasted time off of work, and that doesn’t include the time/money/gas that it cost my installer. I understand that people make mistakes, but the way this situation was handled was very unprofessional and costly. I didn’t even get a phone call with an apology. I had to call them and complain to get “a personal apology.” I would recommend going anywhere but here.

Ma
Review №7

The staff at ProSource took the time to go over our new house project and showed tremendous patience in helping us select the right products. They are experienced and provide really good suggestions and ideas. Excellent service and competitive pricing. Highly recommend them

Ja
Review №8

Ive been a satisfied ProSource customer for years, but this was my first time to the Monroeville location. From now on, this will be the only location I use: the entire staff was so friendly and helpful, and they all had great senses of humor. They even gave me one of the most delicious chocolate chip/bacon cookies Ive ever eaten. I would recommend the shop to all of my friends and family members.

Gr
Review №9

Watch out for these guys! Do not trust them concerning quantity of product. They will tell you that you need a lot more than what you actually need. When you try to return merchandise they spring on you a no return policy, which is NOT posted in the store. They fail to inform you about this policy when paying. This business practice is calculated. Prices are high. They stock nothing. Save yourself the aggravation, time and money! Go elsewhere!

ja
Review №10

Very helpful in our choosing of tile, even holding a little longer than expected. Greta to work with.

Jo
Review №11

We are doing a kitchen renovation and we ordered our hardwood flooring and other trim items and they were top notch to deal with and made the process very easy.

Ry
Review №12

Excellent service and a great showroom. Ask for Keith and he’ll take care of you.

An
Review №13

Excellent to work with! Craig was a lot of fun! Beautiful selection of flooring! Very pleasant experience!

Da
Review №14

A huge selection with very helpful sales and design staff. Low pressure, good advice, and were very happy with our selections.

Mi
Review №15

They have everything that you need for any tile project and everyone is very friendly and helpful.

Jo
Review №16

Awesome showroom and selection ... Craig is Rock Star 😁

Mi
Review №17

So many options. very helpful

Information
34 Photos
17 Comments
4.4 Rating
  • Address:1909 New Texas Rd, Pittsburgh, PA 15239, United States
  • Site:https://www.prosourcewholesale.com/showrooms/pa-prosource-of-monroeville
  • Phone:+1 724-201-6027
Categories
  • Bathroom remodeler
  • Flooring store
  • Cabinet store
  • Carpet store
  • Countertop store
  • Home improvement store
  • Kitchen remodeler
  • Tile store
  • Wholesaler
  • Wood and laminate flooring supplier
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–7pm
  • Saturday:8am–5pm
  • Sunday:8am–7pm
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