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DiamondBack Plumbing
17423 N 25th Ave, Phoenix, AZ 85023, United States
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Ko
Review №1

Not only were the initial services repaired incorrectly but once I was finally able to locate the correct company, Diamondback Plumbing, and reach out to advise, they seemed helpful at first however, decided they were going to charge me over $400 to go back and fix something they screwed up on. Now the low life piece of garbage manager Steve I believe is refusing to right the wrong and refusing to provide the business insurance information and is now attempting to charge me for services that were not rendered. Make your life easier and just find another company.

ca
Review №2

What can I say about this amazing place! I had a gas line punctured on 9/1 when our trees were being planted. The gas was turned off and I called this place in a panicked frenzy! The woman on the phone (I don’t remember her name) was so calm and walked me through everything. She then had Steven, the supervisor, come on the phone and help me with my panic to make sure all was good for the night. They immediately threw me on the schedule for 9/2. They put up with my anxiety calling the next morning, sorry about that. They had Ozzie who came to my home, he was AMAZING! So professional and just a happy gentleman all around. He explained everything in detail, was upfront about the pricing, got my gas turned on for the house so I could have a working stove and hot water. Will be back out tomorrow 9/3 to repair the line that runs to the yard equipment.The patience and professionalism, I can’t speak enough of. I am an anxious person who does not handle stress well sometimes and this company was amazing. I will definitely be using them again and recommend them for any plumbing or gas needs.

La
Review №3

We phoned DiamodBack at 5:45 PM when we discovered water on our kitchen floor. from a leak in the sink faucet. Their receptionist Liz was very quick to respond and understood our concern. It was within 5 minutes when the office manager Steve, phoned us, to evaluate the problem. He advised us to turn off the water source, outside and a repair tech would be at our home ASP in the morning. Scott and Sam came and evaluated the water source and ended up replacing and updating our complete under the sink system, which was well needed. A job very well done.This was our second experience with Diamondback. On both occasions they provided excellent service at a VERY fair price. They are most eager to please. Hopefully we will not need them, but if we do, they will be the first and only company that we call.DiamondBack Plumbing is 5 StarLarry S

Je
Review №4

Scott was so amazing and informative. Thank God I kept calling as other plumbers wanted to rip through my walls. After a pressure check and complete review of my bathroom, it was determined that I dont have pipe leaks but just a tenant who likes to splash too much. Saved thousands of dollars, unreal but will only go with diamondback plumbing for all the rentals from now on. Tha k you so very much for your honesty and thorough knowledge!!!!

Ka
Review №5

Used them to install R/O system and a drain assembly in the shower.I will definitely use them again

El
Review №6

Mike M came out on time to fix an ongoing plumbing issue. Mike was polite and professional and seemed to have more knowledge and understanding than the multiple other plumbers Ive had out over the years. Thank you Mike for beg honest and forthcoming about the costs and the problem. You are much appreciated!

Ad
Review №7

First time using Diamondback plumbing. The Technician, Tony showed up on-time and did a great job identifying the issue. My water main had a slight leak that had been going for a few weeks at least. Tony was extremely professional and gave me accurate information regarding the issue and what the repairs needed would cost. I will be using Diamondback from here on out for all of my plumbing needs.

Po
Review №8

I had a good experience with Plumbing. I was helping out my friends aunt who owns an apartment in Brooklyn. My friend was out of town, so I helped out. Plumbing came out, were on time, the technician was friendly, worked fast, but efficiently and gave what I thought was a fair price. They didnt leave much of a mess either. A good experience!

Ka
Review №9

Diamondback Plumbing to the rescue! They are worth it I promise! I had called many other companies to come out for a leak in my garage. They would not give me any pricing!!!! I spoke with a women at Diamondback who gave me a price to find the leak and they came out the same day. I was so grateful for the plumber they sent out. He was so quick in finding it was my water heater leaking. He explained to me the process, showed me where it was leaking from and replaced the heater all on the same day at a very affordable price. I thought when he said that it needed to be replaced it was going to be a very expensive repair and it was so affordable. Thank you to Diamondback Plumbing for your help I will be telling everyone about you and calling you next time!

Ja
Review №10

Had a leak near my water meter in the yard that has been leaking for who knows how long! They were able to come same day and Dane spent hours out there fixing the issue. Truly grateful for how quickly they were able to address my leak and the hours Dane was willing to put in to get the line fixed. The price was affordable and their staff is responsive on short notice. Definitely will use again

Da
Review №11

Steve saved the day. I live in Houston, Texas (no where near PHX!) and when my pipes froze during the huge freeze, I couldnt get a plumber in Houston to answer the phone, so I called Steve and he walked me through what to do over the phone. He was awesome. Super helpful and knowledgeable without even being able to see what was going on. Big thanks to Steve and Diamondback plumbing. Use these guys, they deserve your business.

St
Review №12

Cade showed up on time and did a great job replacing a water heater. The job took a little extra effort and patience but he absolutely rocked it. The whole experience, from the initial call to the completed job was outstanding. Will definitely use Diamondback again.

Pe
Review №13

I was so impressed with Diamondback Plumbing especially the receptionist, Michelle, who recognized that this was an emergency and reacted with compassion and speed. She send Tony who arrived in 15 minutes and was so good. He took care of a leaking water heater by replacing it and showed so much concern to a senior who was distraught to say the lest. THANK YOU!!

Te
Review №14

We had a leak in our main water line. The technician Matt was extremely knowledgeable and friendly. There was a lot of digging involved. Matt completed the repair and put the yard back together exactly as he found it. We were very pleased with the quality of work and the professionalism.

Ji
Review №15

Really great experience. I’m a female and live alone, and the man who came to fix the problem was friendly, knowledgeable, quick, and very kind. They’re very fair priced, especially for emergencies. I definitely recommend these guys for any plumbing needs! Thanks!

An
Review №16

I can’t say enough amazing things about Diamondback Plumbing, specifically Brian and Barry. Two other companies were out before them to clear a cast iron shower drain in an older home, neither successful, and quoted more than 6k to fix. I called for a 3rd opinion, and am I glad I did. They came out the same day, we’re very professional, polite and I felt comfortable immediately. They were confident in there ability and reassuring they would do all they could. They were successful in doing what everyone else said couldn’t be done for under $190. I’ve already begun to recommend them to my family and friends. They have earned a customer for life. In addition, their entire team from the friendly woman who answered the phone to the scheduler was fantastic!! Bravo Diamondback Plumbing. Your team exceeded my expectations, by a mile! A+

Jo
Review №17

I am a single father and military member that just moved into a new home and wanted to run a gas line for my dryer. I called Apr 26th and scheduled for someone to come out on Apr 29th to provide an estimate. They dont provide an estimated time when you are put on the schedule, but say that they will call you the day of to let you know. I took the day off from work for this and another appointment, but on the 29th I didnt hear from anyone all day. I finally called them at 3pm and was told they are undermanned and could have someone there in an hour and a half. 3 hours later and no phone call and no one showed up. I called on Friday and complained about the lack of communication and had a supervisor return my phone call promising that someone would call on Monday to ensure I was on the schedule the next week. On Monday I got a call from Heather and was told that the options were Wed or Thur, so I requested Wed and was told that someone would contact me that morning with a time. Its now Wed and I hadnt heard from anyone by 10 am, so I called them. I was told that I was scheduled for Tue and that a tech came to my house around 10:15 and called me, but they got no answer. I was home Tue morning from 8-10 for another appointment and left around 10:15 and no one showed up or called, on top of that Heather said that if she told me Wed, that was wrong as they do estimates on Tue and Thur and made it sound like it was my fault for her telling me the wrong date. They dont call, they dont show up, and they blame the customer for their mistakes, so now I have to go even longer with no laundry in my own home. Contact another business that will provide you an up front date and time and wont jerk you around.

Ke
Review №18

I went to a couple other places for estimates for my water heater replacement, and felt like BumbleBee was trying to rob me of almost $1700. DiamondBack did it for just over $1000, they sent very professional and helpful technicians, and the booking staff were lovely. Next time I have plumbing issues I’m definitely using their services again! Hands down best prices in North Phoenix area.

An
Review №19

Replaced leaky natural gas pipe and a fire-ring for our outdoor fireplace. Levi from Diamondback plumbing did a very thorough job, and for such a large area that was impacted, you could barely tell he was there after the job was finished. Id highly recommend working with Diamondback Plumbing again.

He
Review №20

Had an emergency with my outdoor sprinklers! Called Diamondback around 10:00 pm. Was told that a tech would be calling me back immediately! 2 hours later, still NO CALL BACK! I called Diamondback plumbing back, they apologized and stated that the the tech would contact me immediately!! One hour later, still NO CALL BACK!!Went with another company that arrived at 2 AM cause of the NO RESPONSE from Diamondback. I did recieve a call back from them at 7am to see if I still needed their services!!!They replied that they DO NOT WORK ON SPRINKLERS!! Why the HELL didnt the folks answering my call say that!! Cmon your company screwed up! Just say your sorry and maybe this is why IM NOT ONE OF YOUR CUSTOMERS!

Ne
Review №21

We have used Diamondback Plumbing a few times. Their knowledge and work is excellent. HOWEVER, they are horrible at keeping appointments. Four times we have had the 8-Noon slot booked and each time they call in the late morning stating that a workman cannot get here until the middle of the afternoon. Afternoons do not work for us. If they cannot deliver a timely appearance at the next try, sorry stopped say well have to turn to another plumber

An
Review №22

Incredibly impressed with this company and especially Anthony Anzivino who was the plumber that came to fix the wax seal issue at my condo. He troubleshooted every possible issue that could be causing a leak from my unit to the one below me. This is something nobody was able to figure out. I cannot recommend this company enough.I would strongly recommend that you avoid ABC Plumbing and Rooter and Adams D&R.

Ka
Review №23

Very good customer service. And fast service too!!! I would recommend Diamondback!!

Be
Review №24

Very friendly, and easy to schedule repairs with. However, that’s the end of positive experience.After scheduling an appointment for a leaking kitchen sink, at a rental property of mine. I never heard back from them in regards to repairs. A few days had past and I felt I should inquire about the repairs. I was told the notes said a technician had called about repairs, however I had not received a call, voicemail, email, etc. At that time they were unable to provide the estimate of repairs, and would have to call back. Several days later I received a call back, I was quoted I believe $385 for repairs. Technician noted that the sink drain needed to be replaced and the garbage disposal “looked like” it needed to be replaced. I thought that was weird, but authorized the repair anyway. They then informed me they would be unable to do the repairs because there was a member of the tenant rental family that was on covid quarantine. Fair enough, and I would have never asked for a technician to go there had I known about the quarantine.This leads me to complete my own repair, when my tenants completed their quarantine. Come to find out my problem was legitimately fixed by a $25 dollar drain. No disposal, etc.This run around cost me $111 for there technician to miscommunicate and guess at a repair.

Sh
Review №25

We had a pretty serious leak in a pipe connected to the main water line, which necessitated the water being shut off to our house - definitely an emergency call. Within an hour of calling Diamondback, a plumber was at our home. He showed us the issue, showed us what he was going to do to fix it, and then did so at an extremely friendly price. This was my second experience using Diamondback Plumbing and it will definitely not be my last. I would recommend them over and over again to anyone with a plumbing issue.

mo
Review №26

DO NOT USE THIS COMPANY! They charged my credit card without approval while never providing a written estimate. They charged $900 for less than 5 hours of labor and a $45 part repair. A complete scam and should not be trusted.

Do
Review №27

Amazing! They are great, fast and very helpful will definitely work with them in the future and recommend to other people to work with them.

Ty
Review №28

I had issues regarding my kitchens plumbing and plumbing within 5 minutes, I was educated on my issue and directed in the right directions as far as materials and procedures. Thanks Justin! He had a game plan for me almost instantly. Best part was the unprecedented level of actual concern for me to get what I needed to get done, without the intention of taking my money. Keep it up y’all!

La
Review №29

Fast efficient polite .... always call on Diamondback plumbing for all my needs.

Ma
Review №30

Had a overflowing toilet on a rental property. I called DiamondBack not knowing them because of the emergency. They were there that day and fixed the problem needing to replace the toilet and the cost was very reasonable. Other plumbers may have gouged an owner in this situation but the communication and response was outstanding. Even my tenant said he would give them 5 stars ! Thank you DiamondBack !

Sh
Review №31

Very pleased. Joe was my plumber and did a great job in both of my bathrooms. Great price. Very efficient and cleaned up any mess he made.Have another plumbing project and plan to call DiamondBack Plumbing and Joe when ready to schedule.

St
Review №32

Dane arrived as scheduled and fixed my toilet leak. He was professional, courteous and knowledgeable. It was my first time using Diamondback Plumbing. The price was reasonable and I would definitely use them again.

Ch
Review №33

Called Diamondback Plumbing over the weekend to request an appointment to identify a leak on the side of my elderly parents home. Levi came out before noon on Monday and worked so hard to identify the source of the leak. Levi was thoughtful, respectful, proactive and a great guy in addition to finding our problem. I would recommend Diamondback Plumbing. Thanks again Levi!

Ti
Review №34

Used this company to help my mother clear a drain that was backing up in an older Sun City home (1960s) and was worried about sewer line issues that are common to the area. They scoped the lines, cleared it out, and took care of it professionally and with ease. Had another clog pop up soon after, but they came out and took care of it free of charge! Great company!

Bo
Review №35

A company is only as good as its Employees. And Diamondback Plumbing has certainly hired the right people at every position. Everytime I schedule a service the receptionist ( sorry dont recall her name) has always been friendly and efficient. Tony has been our service tech a couple times now and he is not only a very good tech he is also a very nice guy.

Yl
Review №36

Called Diamondback after Googles search. Nick T. came and fixed the water valves (H&C). He is nice and professional.

Ry
Review №37

I needed a pressure reducing valve installed on my home. After calling around, Diamondback Mechanical offered the competitive price. Not sure if he is the owner but Steve Herzog called me back very quickly to schedule the installation. The plumber (Scott Andrews) was timely, did the job well (no leaks and reduced the pressure going into the home), and had no problem answering my questions as he did the work. If asked by buddies, Id recommend this company.

Sp
Review №38

DiamondBack helped me confirm that I had a slab-leak in my old home and ran a reroute on a separate day shortly after. The work was done quickly and professionally. Price was fair and below what I had expected. I had to patch up the drywall myself from the work but no big deal. Most plumbers wont patch drywall anyway.

Ma
Review №39

Always provide great service.

Ri
Review №40

Had Roots in the main line by toilet. Diamondback sent the tech Levi out within an 1½ hours of my call and it was Saturday so pretty darn fast. Levi immediately diagnosed the problem, cleared the line and explained how we can prevent it from happening again. We couldnt have been happier with our experience with Diamondback Plumbing. I highly recommend them.

As
Review №41

We had a leak from our kitchen sink that was leaking into the outside side yard. We were dealing with another company for 10 days without resolution. Aaron came over early the next day and was able to identify and fix the pipe promptly. He was very helpful and did a great jobs. We will definitely be using Diamondback for all our plumbing needs.

Se
Review №42

What a terrible time for a total A/C malfunction. John and his guys worked tirelessly on our unit and installed all new duct work because ours was broken down truly beyond repair (I made the mistake of using a handyman to install the duct work when we raised our ceilings which created a nightmare of a problem☹️). They worked through some of the hottest days of the year which made the job take longer to complete but obviously the health of his team was the most important. I really appreciated the work Diamondback did and John going the extra mile to send his guy to paint my ceiling where access to the attic had to been made. Worth every Star!

Tr
Review №43

I needed to replace my dish washer because of a leak. After making the appointment for the next day I mentioned the lead and the nice lady had some one out in a couple of hours. Tony came and was just great. He had to get a small part that was missing from the dish washer that I had bought. I have only great things to say about this company and Tony. After being quoted a price 3 times the amount of what they charged me I am pleased to recommend them to everyone.

Je
Review №44

We were very happy with Justin as our plumber today.He put in a new faucet for us and made sure it worked good before he left.He was professional yet friendly, a must with us Seniors.If you want a good efficient plumber, call Diamondback Plumbing.

yv
Review №45

DiamondBack was able to get out to my home that same day I called them. Very professional and reasonable. I would definitely recommend this company! Thank you.

li
Review №46

Had a water heater go out on a Sunday ... DiamondBack Plumbing was able to come over with in just a couple hours and have it replaced. Price was absolutely fair and more than competitive. Justin performed quality work at the utmost professional level. He was personable and patient with my questions. I therefore scheduled a few more small items to be done later in the week around the house ... couldnt be more pleased.

Mi
Review №47

Dane was our plumber for a slab leak under our livingroom - extremely professional, punctual. Honest & straight forward, let me know what was going on every step of the way. Clean and courteous and considerate of our home. A+ for Diamondback

Ha
Review №48

GREAT to work with. They got right out there, the total price was what we discussed on the phone, and they were fast. Got us back up and running fast.

Je
Review №49

Very professional. Followed all CDC guidelines. On time and open about costs. Very satisfied. Referred them to a friend who had needs.

je
Review №50

Levi was very nice and really seemed to know what he was doing. The price for services rendered was reasonable. Thanks D back plumbing!

Ar
Review №51

DiamondBack Plumbing is one of those companies that really gets it. From the initial contact and throughout the entire process, you are treated in a very straightforward manner, very professional, extremely courteous, and I will say really fair on the price for their services. I feel fortunate to have found DiamondBack for my plumbing needs and absolutely would recommend them to my family, friends and neighbors. V/R

Mi
Review №52

I called Diamondback Plumbing to fix a leaking water pressure regulator and they were very responsive. They pretty much kept touch with me throughout the process. It was a bit costly but the service is very professional. I would use them again.

Ch
Review №53

I am EXTREMELY satisfied with Diamondback plumbing. Cade did an excellent job repairing our broken drain pipe. He and his partners bravely crawled into a space under the house several other plumbers declined to delve in to. It was nasty, Ill credit that. Cade is extremely knowledgeable, experienced, and a true asset to the diamondback company. I will recommend these guys for all plumbing needs and call them every time I need a plumber moving forward. Their pricing is very reasonable. True win, all the way around.

Ka
Review №54

I have used DiamondBack plumbing for over 25 years. When the garbage disposal in my kitchen sink QUIT I immediately called DiamondBack and a plumber arrived at my door in a very timely manner. The plumber disconnected the broken disposal and replaced it in less than an hour. He noticed a doorknob and screws lying on my kitchen counter and the hole in my front door where I had been trying unsuccessfully to install a new doorknob after having it re-keyed to match the key to my outside security door. In less than five minutes he had it installed and working for me. I would never dream of using any other plumbing company!

Ma
Review №55

The service, pricing, and end result was fully functioning plumbing.On a personal level, I need to start taking pictures of my stuff before anyone does work on anything and I would recommend you do so as well.I had some valves replaced inside a small bathroom vanity and somehow in the process the plumber detached the whole vanity from the wall. Ive owned my home for 8 years, I know the vanity was fully attached to the wall, as I had sealed it myself, and when I brought it to his attention before final paymentthe instant response was it was like that before we worked on it. Oof.I get that nobody wants to be liable for anything, and to his credit he tried to offer to reattach it to the wall but my wife was so upset at the response that I just paid him and sent him on his way. Whats unfortunate is there were two plumbers and this guy was not the one who worked in that vanity so he was really just covering for his coworker.All this to say, take photos of the work area before anyone starts any work. Aside from that, they were very reasonable and my plumbing is in good working order.

Ti
Review №56

Excellent work by knowledgeable and very personable plumber Dane. He sleuthed out what was wrong with not just one but two toilets. Billing from Diamondback is very reasonable. I would definitely contact them again in any plumbing emergency.

Ba
Review №57

Today was my second phenomenal experience with Diamondback plumbing. About 6 weeks ago my sister in law was having difficulty with her kitchen sink and bathtub drains. A good friend recommended these folks so I called I wish I could remember the ladies name but she was extremely helpful, pleasant set the appointment contacted me a prior to the service man arrival.Levi came out (you would think he had 60 years experience but I doubt he’s over 40) and inspected, located the problem, Levi used his camera to scope the lines showed me where the problem was, after jetting the whole house and snaking the lines he couldn’t Jet, using the camera again showing us all clear we added a couple of other small plumbing concerns which Levi corrected. Very clean very neat never know he was there and the price was HALF of what quotes over the phone were.Yesterday was my second time that I had a family member in need of plumbing repairs. I called made the appointment with them today, once again super easy and friendly no hassle dealingsMy daughter and Son in law are in the middle of a major remodel to their kitchen. During the removal of the old cabinets for new ones they found a leak in the drain, the house was built in the late 60s when they used cast and galvanized pipe the galvanized pipe is what had corroded through and had a pin hole. This is a true level home drain pipes inside the block wall.Levi came out again and was a hero. He had to remove and replace not only the galvanized pipe but also the Fitting in the main line this pipe attached to all with new ABS plastic.I didn’t bother calling and price checking these folks as they are straightforward, honest and all around dependable and extremely reasonable on their pricesI have found my plumbing company

Mi
Review №58

I am so THANKFUL for DiamondBack Plumbing!!!! We bought a new faucet for the kitchen, the store where we purchased the faucet arranged for installation with another local plumbing company. The technician arrived, and ran into a problem with old faucet hot water handle, wanted to cut old handle off, but first wanted us to sign off that if our granite counter top was damaged in the process, it was not their responsibility! I called a local realtor for a Plumbing company recommendation, she never hesitated, told me to call DiamobdBack Plumbing! Mind you, the previous plumber had turned off water, and then left our kitchen a complete MESS! One phone call, and less than 2 hours later Levi shows up! Faucet installed, and I will NEVER use any other plumbing company! This is an AWESOME company, and their people are nothing short of AMAZING!

Au
Review №59

I am not sure of the name of the gentleman that came to help with our plumbing issues but he was thorough and had quite a bit of knowledge. i shopped around on pricing and they came back with the best price. I was pleasantly surprised that the price and service was so good. Great job Diamondback plumbing. Your service technician has won our business now and in the future. Way to go!!!

Gl
Review №60

Scott allowed me to observe and learn.Thats cool 😎!

Ga
Review №61

Fast, friendly service. Tech was knowledgeable, professional and friendly. I couldnt be more pleased with the outcome as my new sink and faucet look beautiful!! Dane made sure everything worked properly and cleaned up the area when he was all done. A1 company all around

Ja
Review №62

I have used Diamondback plumbing several times in the past and have always received top notch service. Their latest trip were concerned with our sewer main backing up as it had a few times in the past. They came out and did an inspection and found that we didnt have any issues. There was no charge for this service call. If you are looking for a reliable plumber look no further than DiamondBack Plumbing.

an
Review №63

First time to hire a plumber and they were quick and efficient. They left the job site clean and were priced fairly for the work. Ive already told my other homeowner friends to look here first.

Ga
Review №64

Quick response and good work to take care of issue. Explained the situation and answered my questions well. Will definitely use their services again when necessary. GI

Da
Review №65

We are so pleased with DiamondBack Plumbing. Such professional, competent, and pleasant plumbers! Great service and our drains were fixed!

Al
Review №66

They were absolutely amazing and very professional. We had several companies come out to give us an estimate not only did Diamondback give us the absolutel best price they did amazing work. I will use them again and highly recommend them. Wonderful professionalism from Liz who took my call and answered all of my questions to Scott whom completed the repairs. Thank you Diamondback.Update: about a week later as we were doing some renovations we found another plumbing issue they sent out Tony A. He also was absolutely wonderful. The price they caught it on the phone was actually a little bit less. He was extremely professional and verythe two plumbers they sent out which were Scott and Tony were absolutely fantastic. Amazing company!!

Bo
Review №67

Knew exactly what needed to be done as he looked at the problem quickly. Told us that it was a bad bolt, that a kit could fix it. I said OK and he completed the job from start to finish in about 40 minutes. He also was very neat and cleaned up the area quickly. Great job. Very pleased with using DiamondBack Plumbing. We have used them 3 times in the past, and they always do a great job. Very professional. I am very please with their services.

ch
Review №68

I have had them 2 x for install and repair. The office very friendly and kept me updated. Scott was friendly and knowledgeable. Excellent repairs and installs. I highly recommend this company. Thank you

Ke
Review №69

Great service and work. Arrived on a Sunday within 90 minutes and fixed my plumbing issue. The answering service, call back and service guy (Justin) were all professional and combined for a great experience at a very reasonable price. Highly recommend Diamondback Plumbing.

Jo
Review №70

Great service and quality work.

Ru
Review №71

Courteous tech and office person fair price

Lu
Review №72

DiamondBack Plumbing comes through again! They were able to meet my request for a same-day appointment--without charging an emergency fee--and were able to arrive in less than 2 hours. The plumber was competent, courteous and conscientious of keeping my house clean during the process. They gave me an approximate cost on the phone, their invoice was the same for the service quoted, and I requested the additional services performed. I am again grateful for their great service!

No
Review №73

I found Diamondback Plumbing to be fair, reasonable, and - above all - honest! The plumber who cleaned and scoped the line was straight-forward with my clients and me. As a real estate agent, this means everything! Thank you!

Ja
Review №74

First time customer. Had a sewage backup issue. Service on the phone was so kind and they came out to our house immediately. Pricing was great and they were very professional. We will need more work done in the future and will definitely be calling them back again!

Je
Review №75

After having someone from a different company give us a quote to fix two toilets for $900, I called Diamondback. They did the job, plus fixed my sink for just over $200. The plumber that came from Diamondback was just plain awesome. He was genuine and told me exactly what was the issue and was shocked when he heard the story about the other company that quoted me. I felt so much better about everything. I would recommend DiamondBack in a heartbeat to ANYONE!

Sa
Review №76

I had a plumbing emergency on a Sunday afternoon and after a quick google search looking for top plumbers nearby- ended up with a Diamondback technician at my house -- probably within 2 hours of initial problem. Quick service, good price, would use again!

De
Review №77

I called when my landscapers hit the main water line to my house and they were attentive, prompt and on time to fix my problem. I do not live in the State and went off reviews. I was so appreciative that they were honest and skilled about fixing my problem. I would not hesitate to recommend this Company. Thank you.

Ch
Review №78

Being the owner of 8 houses, let me tell you, Ive had experiences with many plumbing companies and Diamondback is simply the best yet. I desperately needed the main drain hydro-jetted and when several others told me next day, Diamondback stepped right up and got it done WITHIN AN HOUR! As if thats not enough, their price also beat everyone else. Liz did a great job with fitting me into the schedule, providing transparent pricing, and following up afterwards to ensure utmost satisfaction. Theyll definitely be getting my business on all future plumbing needs.

Pa
Review №79

Called and my call was answered by a real person who was so nice and helpful. Got an appointment the same day. Service tech was on time and fixed my problem in speedy time. He was nice, friendly and respectful as well as being a genius! And the cost was very low. I would absolutely recommend them and I will use them whenever I need them for future issues.

Di
Review №80

We have used Diamondback Plumbing for many years and have always had very good and reliable service. We have recommended this company to several friends and neighbors who were equally pleased with their services.One of my neighbors had a ridiculous estimate for a repair from another company and was told that every faucet in her home had to be replaced. Upon my recommendation she called Diamondback and found out that only one faucet had to be replaced. She was very grateful for my recommendation and pleased with the final outcome.

Ji
Review №81

I have used Diamond Back Plumbing for over 10 years and they have never failed to provide quality same day service. Their Technicians are top notch and their pricing is very competitive. I will never use another plumbing company.

Ju
Review №82

Justin from DiamondBack Plumbing updated our vanity sink lines and our toilet lines to help prevent any future leaks. He is very knowledgeable having been in the field for 20 yrs. He was on time, friendly, and professional. The repair was done in a timely matter and our home was left clean after the service. Justin is a great representative for DiamondBack Plumbing. If we have a plumbing need in the future, we will definitely call this business. Judy Shay

Sh
Review №83

I would rate Tony as Excellent overall. He came on time, fixed my problem quickly, left the area clean and was very friendly. Ive called DiamondBack Plumbing whenever I need to and have never been disappointed. I recommend them to my friends.

Mo
Review №84

Team was super communicative and transparent about exactly how much it would cost to fix my leaky toilet ring. They also did a great job recaulking the toilet - I didnt think it would look so clean! I recommend them to anyone looking for a plumber and I wouldnt hesitate to hire them again.

Br
Review №85

I had a leak. A rerouting of my hot water line was needed. Joe found the leak and ran the new lines through the attic. It was tough pulling the new lines and a tight squeeze in my attic which he did without hesitation. This was all done in the same day. I was most impressed with his skill in finding the leak.

Mi
Review №86

Im putting in a pool and needed my sewer line relocated. My pool contractors gave me a 2 day notice on the excavation and DB was able to get me on the schedule. When we had a last minute change, DB was flexible and able to get the job done , even when my schedule caused issues. Im planning on adding a bathroom in the future and wont hesitate to make DB my first call.

La
Review №87

I needed a plumbing repair done same day on a Sunday. Diamondback had a technician out and the repairs done in 3 hours and all for a reasonable price. Great customer service! Thats why I keep going back.

Le
Review №88

Hot water heater repaired.

Da
Review №89

After some scheduling issues the plumber that showed up, Levi, did a very good job. He was very neat and efficient. My only complaint is the scheduling issues. Twice I was told that someone would be there and both times I was called several hours after I had been waiting to say that it would be another day.

jo
Review №90

Dane Atwater was a very well experienced tech, very much on time and was quick. Without his help Id be screwed. I would recommend this place and as well dane the man tech .. give that man a raise!!!

Gr
Review №91

We used Diamondback for sewer inspection on a home we were buying. Nick was prompt, friendly and professional. I would recommend them.

Mi
Review №92

Our technician, Aaron was very pleasant and communicated all information as to the work that needed to be done as well as the time it should take him to complete it. We will certainly use your service again in the future when needed. Thank you!!

Ed
Review №93

The technician you guys sent out yesterday was hands down one of the best service techs I have ever come across. It was a very positive experience all around and he was very professional. The technician as well as the staff that supported him were excellent.Diamondback plumbing is very knowledgeable and very accommodating. I would highly recommend them to anyone whether you are a direct customer or need to utilize them for help with a client.Edward McGuireNational Maintenance Operations Manager

Ru
Review №94

The plumber was knowledgeable, gave me some tips about the hot water tank, friendly guy. He was on time and also gave me some great info on other plumbing I may decide on in the future. I would definitely use DiamondBack Plumbing again!

Ry
Review №95

Diamondback Plumbing is wonderful. They saved us over $1500.00 on our master bedroom shower. The other companies tried to rip us off and even charged us for an estimate. Their estimates are free and their service is fast. Brian even return to make adjustments at no charge. We highly recommend Diamondback Plumbing and will use them again.

Do
Review №96

Needed a plumber quick to clear a kitchen sink drain and called DiamondBack. They sent someone out within a few hours and had me fixed up quickly and at a reasonable price. Thanks guys and gals.

Ja
Review №97

Weve been with Diamondback for many years now, and have always had great, personable service.

Ro
Review №98

The dispatcher was great and she kept me informed since I was trying to get same day service. She made it happen and the plumber came during the window I was told and fixed things up quickly and painlessly. Price wasnt bad either. Ill use them again.Second visit, different issue. The plumber was early and very efficiently solved two problems. Super nice guy and explained things very well. Thanks again!Ive used them for smaller issues and they have become my go to plumber.

JO
Review №99

Helpful technician. I have used them for several years now and they have always been courteous. Communicate well and and reasonable prices. They are very fair. Thank you.

Sh
Review №100

I have used Diamondback Plumbing for a number of jobs in the past month. The technicians are always courteous and do a great job. They have always left my house clean and tidy. Very easy to get an appointment in a timely manner as well.

Information
32 Photos
100 Comments
4.6 Rating
  • Address:17423 N 25th Ave, Phoenix, AZ 85023, United States
  • Site:http://www.diamondbackplumbing.com/
  • Phone:+1 602-674-3255
Categories
  • Air conditioning repair service
  • Plumber
  • HVAC contractor
  • Septic system service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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