user
Philadelphia Carpet Repair & Cleaning
1243 N 28th St, Philadelphia, PA 19121, United States
Appearance

Comments
Lo
Review №1

Brian and his fellow co-worker were amazing! Great people skills and excellent customer service. The cleaning of the carpets for 2 bedrooms, a hallway, and staircase, upon completion looked amazing. It was worth every penny. The air quality in the rooms are much better the rooms overall just look a lot brighter and of course much cleaner. I love it. I will definitely be calling Brian again and patronizing his business whenever I need the carpets, rugs, or sofas cleaned.

Ed
Review №2

They did a fantastic job on my carpet repair. That were fast and very friendly. Would definitely recommend them again.

Mi
Review №3

Bryan did a great job repairing and cleaning my carpet in my apartment, hes very understanding and responsive....I left the door open he did his thing...Now I can be assured that I will recieve my Deposit back!!!! Highly recommended!!!!

Ai
Review №4

Brian did patchwork on my carpet after my puppy destroyed it. He was quick to respond, punctual and neat throughout the entire process. Did a great job and carpet looks brand new! Great value too. Definitely would recommend.

Ja
Review №5

They showed up right on time and were very quick getting everything done and even cleaned up after themselves! Brian even went as far as to let me know ahead of time that they were on the way so I could block my dog off. I would 100% recommend using them amazing work!

Av
Review №6

Brian quickly scheduled our carpet stretching service and was able to stretch out our carpets to remove some major ripples we had. He was able to complete the job quickly and gave me great advice for further carpet cleaning and stretching needs. I will definitely be using Philadelphia carpet repair and cleaning in more of our rental properties in the future.

Ma
Review №7

Great quality service. Brian was quick to respond to my initial inquiry and the work was completed just a few days later. Awesome job patching a hole ripped up by our dog in our new carpet. Looks flawless.

Da
Review №8

Brian was very responsive to my inquiries, delivered a bid and set up service all within 24 hours. He was professional, on time and completely our carpet stretching so well! Our flooring looks new again. We would highly recommend Philadelphia Carpet Repair & Cleaning.

Ju
Review №9

Brian was very professional. He always responded to texts and phone calls and arrived on time. He did a very good job on my tile and carpets. I would recommend him to friends!

To
Review №10

Brian and his brother Austin were courteous, quick, knowledgeable and efficient! I would certainly recommend them to my friends & family!

Lu
Review №11

Brian was easy to deal with, professional, knowledgeable and on time. He gave me a courtesy text the day of to confirm his eta. His pricing was clear and managed before his arrival. While here, his work was great and efficient. Very happy! Will use his again.

He
Review №12

I cannot stress enough how exceptional Brian and his work are. From the moment Brian returned my call, he was polite, professional, and beyond knowledgeable. He walked me through exactly what would be done and the steps he would take in repairing my carpets. He scheduled my appointment quickly, arrived on time, and again explained the work he would be doing. He was diligent and my carpets look brand new. I am so impressed!

Ma
Review №13

We cannot say enough good things about Brian & Philadelphia Carpet Repair. As a fellow business owner, I cannot say how happy we are to have found him! He is a hidden gem! We had one of our own clients that needed to be taken care of and we needed to be able to hire someone professional that could represent us well and Brian hit all of those markers and then more! We will continue to refer him to everyone! Thanks Brian!

Ro
Review №14

I was moving out of my apartment this weekend and I contacted Brian about cleaning my bedroom. I setup an appointment by email and he showed up on time. He did a fantastic job with the cleaning and was very courteous and professional. The price was reasonable as well. Id recommend to anyone looking for local carpet cleaner.

Co
Review №15

Great experience! Requested a quote online expecting a standard automated email response. Instead the owner called me directly and answered all questions I had.My carpet had been poorly installed by the last owner and I needed it re-stretched and cleaned. Brian gave me a very fair estimate and was able to schedule the work less than a week later!The day of, the work ended up being even more complicated than originally thought, due to the poor original installation, but Brian was able to adjust and didn’t even charge more for the increased work!I’ll definitely be recommending him to anyone who needs carpet work.

Ma
Review №16

Excellent service. My rug look like new. They stretched the carpet to perfection and then cleaned them. Provided responsive service and was able to provide a quote and complete the job within 5 days!! Brian is awesome.

Li
Review №17

I can’t overstate how impressed I was with Brian from our first phone conversation to the completion of the services he and Austin provided.Brian returned my initial call in a timely manner and provided me with a same day quote.I approved the quote and an appointment was set up and kept as promised, despite the snowy weather.When Brian arrived, it was clear that this is more than a vocation; he is passionate about his profession and approaches his work as a true craftsman.My worn, stained, damaged carpet was transformed and when Brian and Austin were done it looked like new.My old sectional sofa and recliner also looked exceptional.If I could give more than 5 stars, I would!

Cu
Review №18

He did a great job with my carpet, stretching them and cleaning them. I highly recommend this company.

Ma
Review №19

Service was excellent, Brian was on time and everything was perfect!! I enjoyed the service and he was on time which is perfect and left my place perfect. I would truly recommend him to everybody and anybody who needs carpet repair or any kind of carpet cleaning.

Ca
Review №20

Brian and his team were super flexible with scheduling around the snow storm, which was awesome for this work-from-home family. Additionally, they did a fabulous job. My basement smells great, the carpet is refreshed, the tears are seamlessly repaired, and I NEVER want to walk on that carpet or mess it up because it looks so good!

Er
Review №21

We had a carpet that was three years old and installed by a separate company. The carpet started to buckle in several areas and we were told we had to purchase a new carpet. We looked around and found Philadelphia Caepet Repair. We reached out and explained our issue. First, they are courteous and professional. We scheduled an appointment and they arrived right on time. They came right in and made our carpet look like new. The service was prompt and the results were professional. We are extremely happy and would use them again if necessary. Not only was the carpet repaired and cleaned but we were given an education on carpet care. Thumbs up!!

Gu
Review №22

Mr Kirk and his team arrived in time and were professional yet quite personable. It was a pleasure doing business with him and I recommend him strongly and without hesitation

Je
Review №23

Brian is absolutely amazing! I had a horrible bleach stain in the middle of my living room, he was able to stain the carpet for a perfect match. Unbelievably gifted and saved me thousands without having to replace the entire carpet. It looks as good as new. I highly recommend. Brian was very professional, fair pricing, was committed and on time. Thank you Brian!

Va
Review №24

Philadelphia Carpet Repair & Cleaning did an excellent job repairing and re-stretching my carpet. I would recommend them for any carpet job!! Thanks again!!

La
Review №25

This company is the only one you’ll find in the city that does carpet repair and re-stretching as well as cleaning. Brian and his team were on time, professional, fairly-priced, kind, and respectful. The work they did was IMPECCABLE. He got our 8-year-old high traffic carpets (2 full floors worth) looking like new in a day’s work. Highly recommend!

To
Review №26

Hands down the best service out there, professional, on time, took the time to explain things, just to name a few things that were a highlight. You will not be disappointed scheduling.

Za
Review №27

They came on time and prepared I needed my rug repaired from cat damage that I though could not be fixed. They completely fixed it and also fix a few more areas without charging me additional. These guys are very affordable and friendly thank you again

P.
Review №28

I needed a chunk of my carpet removed and replaced, Brian was awesome. On time, super nice, easy to work with and it looks great! Will be using these guys moving forward.

Am
Review №29

Brian got an enormous candle wax stain out of my wall-to-wall carpet. He is quick, kind, knowledgeable and professional. I will be hiring him again, should the need arise!

Sh
Review №30

Brian arrived on time. He and another employee took great care in repairing a patch on our carpet. Excellent experience

De
Review №31

These guys were awesome very professional, protected the house as it was there own. Very nice and clear on how and what they were doing , I would highly recommend this company to anyone.

Ja
Review №32

Very responsive & detailed in their work!

Ph
Review №33

The guys were on time and very friendly. Excellent job at pleasing his customer. I would refer them to others. My carpet looks new again. Thank you.

Jo
Review №34

This is a first class company, Brian and crew did an excellent job in my fathers house stretching a bedroom rug then cleaning it along with the Living Room and Dining Room rugs. The are professional, efficient, credible and friendly, all while doing great job. When they were done the right were clean, smelled fresh and only slightly damp, drying in a few hours. Highly recommended.

Ma
Review №35

Glad I found these guys! Had a drain backup in my basement that drenched part of my carpeting in my finished basement. Stressful situation because job was too small for disaster company; and too big or technical for most carpet cleaning companies (I called around and none could help).They gave me initial guidance and peace of mind when I first called; came quickly and on time; made a thorough assessment; were professional in appearance (e.g., company logos on vehicle and attire); conveyed a great deal of experience and technical expertise; and executed their plan precisely as they described it to save my carpets.While they were at it, they also quickly and neatly fixed an old, annoying bleach stain using a piece of spare carpet we had.All told, by the time they were done, it was all as if nothing ever happened. Best outcome possible! And not quite as expensive as I feared. Good value.

Ba
Review №36

Streched out wrinkle in carpet. Very professional, great job, I would recommend them highly.

Va
Review №37

Brian is very good at his craft. He did a great job stretching my bedroom room carpet as well as repaired carpet in 2 other rooms. I will definitely use him again to clean and maintain my carpet throughout my home. I highly recommend his services.

Er
Review №38

From the first conversation with Brian, I knew this was the company to go with. Professional, kind, and extremely knowledgeable about what they do. Explained everything thoroughly before doing the job and the end result was better then I could have imagined. Brian and his team did an amazing job and I wouldn’t hire anyone else to do carpets. Highly HIGHLY recommended. Thanks guys!

Mk
Review №39

Rich and team did a great job of both streching the carpet so it is now smooth and then cleaned it. They work efficiently with quality. He came on very short notice to help us out since we wanted this done before we were showing the house for sale. So great to work with a nice person who is professional and provided quality work. Thanks to Rich and team.

C
Review №40

I am listing my home for sale in a few days, no other company had availability. Called Phila. Carpet Repairing and Cleaning as a last ditch effort and didn’t have any availability, BUT they made time for me!!! I was so grateful, but after see the beautiful work they did (stretching and cleaning the carpets) I’m pretty sure it was divine intervention. I plan to use them to clean the carpets in the ‘new’ house, schedule permitting.Both Brian and Austin were professional, yet quite personal. I really enjoyed them and the outcome of their services!...why can’t we leave more than five stars? They deserve 8 or 10 stars!! Would recommend them to others.

Am
Review №41

Brian is extremely talented in his work! I was searching for someone who would be able to fix a bleach stain in my rented apartment ASAP since we have to be out by the 31st. I called him on Monday the 28th and he was there on time Tuesday the 29th to fix our issue. He answered my call while he was in the middle of work and got back to me as soon as he could so we could discuss pricing and time. Super professional and reliable. Would absolutely recommend and use his service again.

Ry
Review №42

Brian did an excellent job repairing our carpet in multiple areas. His pricing was affordable and he was able to come out quickly to complete the job. The job took a bit longer than he anticipated but he did not nickel and dime on the pricing. Would definitely recommend.

Ho
Review №43

I cannot say enough about this place! Brian was professional and took the time to explain the best way to take care of my carpet. I had a bright cherry stain on my carpet that everyone told me would never come out and Brian worked his magic and the stain is completely gone! Highly recommend!

Kr
Review №44

Brian did a great job. Very responsive, called a head of time and came actually at the time he said. He repaired pet damaged carpet and it looks very good.

Wi
Review №45

Brian and his brother were easy to work with and professional. He was on-time and the carpets he cleaned look 95% better then they were (pet stains and heavy use). Highly recommended and this easily saved me roughly $2 k.Will

Me
Review №46

We had such a positive experience with Brian and Philadelphia Carpet Repair and Cleaning. We just moved into a new home with a finished attic whose carpet was rippling and had staining from previous owners furniture. Brian discussed multiple approaches and options. He arrived on time and did an amazing job! The carpet looks almost like new! We are so happy to not have to replace! We highly recommend Philadelphia Carpet Repair and Cleaning!

Ch
Review №47

They showed up on time, explained what they were going to do, laid down protective material for the rest of my floors, and were very friendly and courteous. I HIGHLY recommend Philadelphia Carpet Repair! Brian does an excellent job!

Ka
Review №48

Brian did an amazing job in my home! Some of my carpeted rooms had buckled badly and had a strong odor from our pets. He took care of both issues the carpet looks like new! Brian is extremely knowledgeable and professional.

Ke
Review №49

Brian did a great job. He brought back to life our carpets. They have taken a beating over the years from kids and alot of foot traffic.He also fixed a bubble in the carpet. Everything looks like new.

Jo
Review №50

I was very pleased with my carpets, Brian did a great job with stretching and cleaning my carpets in several rooms. I highly recommend his professionnel carpet stretching and cleaning services!

Jo
Review №51

Brian and his crew, re-stretched and cleaned numerous rooms of carpet for us. They spent an entire day and did a fantastic job. I would highly recommend Philadelphia Carpet Repair and Cleaning.

Ca
Review №52

I wish that I could give Brian more than 5 stars. He scheduled an appointment right away, came on time, moved a ton of furniture, and made my carpets look new again. All of the buckles are gone! Then, he vacuumed everything, and put all of the furniture back. He was so careful and considerate with everything. I am going to have him come back soon and professionally clean all the carpets in the house. He is exceptional!

So
Review №53

Timely, responsive service. Very easy to contact over the phone. Brian and Austin arrived on time and explained the process thoroughly and did a great job with the carpet cleaning. Would highly recommend!

So
Review №54

Repaired carpet and removed bleach stain. Very professional, reliable, intelligent - highly recommend!

Ba
Review №55

Our carpet buckled badly. Brian fixed it and cleaned it and its good as new! Terrific service and reasonable price. Highly recommend!!

Ca
Review №56

I received a phone call within minutes of my inquiry and had a reasonable quote in hand within an hour.My cat had torn up the carpet at the doorway because he was accidently locked in the room overnight.Brian arrived on time and did a great job repairing the damage! It looks like brand new again!

Di
Review №57

Brian and his brother arrived right on time and I received several notifications beforehand. Work was completed in a timely manner and exactly as expected. Friendly, professional, and knowledgeable would be my description of this business. I would definitely recommend and I would use them again.

St
Review №58

Needed a last minute carpet repair before my move. Service was easy to book and the process was very smooth. It made my stressful situation less stressful! Also affordable!! Brian was great and so nice!

Ju
Review №59

Brian’s response time on returning phone calls was excellent. I had a seam in my carpet lifting, and he came right out to correct the problem. I am very happy with his work. Our appointment was for 2:30 and he was there right on time. It’s nice to know that he appreciates that my time is as valuable as his. I was able to get this done on my lunch break and get back to work on time. I would highly recommend Philadelphia Carpet Repair!

Pe
Review №60

I was so incredibly happy to find Brian and Philadelphia Carpet Repair! I am in the process of moving and from living at my apartment for several years and owning dogs, I had stains, rippling in areas, seems that had come apart, lots of work needed to be done and I didnt want to pay to replace. Brian reached out to me right away, answered all of my questions in a way I could understand, and scheduled fully around my needs. He showed up a few minutes early, gave me a full expectation of time and what he would be doing, and began working. I am EXTREMELY happy with the results and paid so much less to have the carpet cleaned and repaired! Thank you, Brian! I will be contacting you in the future for sure!

Ma
Review №61

The team was very thorough and professional, on time, and stretched & cleaned carpets to look new. Highly recommend.

Sa
Review №62

Brian did a great job! Our carpets were stretched and cleaned, and it looks like new. I will definitely recommend him, and look forward to working with him if we need our carpets fixed again!

St
Review №63

Brian and his crew showed up 10 minutes which to me is right on time. Brian explained everything he was going to do and what materials he was using. The price was exactly how he quoted it and my home smells incredible and most importantly my carpets look brand new. My wife and I could not be any happier. Brian and his team are top notch professionals.

Ma
Review №64

Brian was very prompt with all communication and arrived on time. The price I was quoted seemed very reasonable. After looking at the area damaged by the dog’s nails, he suggested other options to repair it which would have cost significantly less than the quote. However, we opted for the best and most permanent solution. The work was done quickly and the workmanship is exceptional. The patched area is virtually invisible and even hard to find if you know what to look for.

Pa
Review №65

I highly recommend Brians company, Philadelphia Carpet Repair & Cleaning. His immediate response to my call was better than any other company I contacted. He arrived on time and the results were amazing! Fast, efficient and thorough, Brian Kirk and his technician stretched and repaired our carpet within 2 hours time.. He also offered spot cleaning tips in the previous trouble areas while demonstrating how the carpet will eventually look as good as new with very little extra care. When the reno is complete, we will surely bring Philadelphia Carpet Repair & Cleaning back to our home to deep clean our carpet and family room sofa.

Pa
Review №66

After Two years of trying to find someone who would repair my carpet, I must say it was worth the wait! Philadelphia Carpet Repair exceeded my expectations! They were absolutely amazing! Brian the owner was extremely knowledgeable On all expects of carpet repair and cleaning. Brian and the gentleman who came with him Austin were also on time, which is a rarity these days!After speaking with Brian on the phone, I felt confident and comfortable hiring him.Brian gave me a quote up front, and Stuck to it even though there was probably more work to be done than anticipated.They we’re both very mannerly, and professional! They moved all my heavy furniture, and cleaned up everything when the job was completed!My carpet looks brand new !!!Thank You Brian, For A Job Well Done!

Sh
Review №67

Brian and his crew did a great job stretching and cleaning my carpets. The communication leading up to the job was top notch, Brian and his crew were efficient and professional, and someone else came through later that week and said “hey looks like you got new carpets put in”. Highly recommended.

Pa
Review №68

These guys did great work. Had a small renovation that required some carpet to be pulled up. They did all of the repairs and restretching and left everything looking perfect. Would definitely recommend them for difficult patch and repair work.

Em
Review №69

Did a great job of fixing my carpet that I never thought could be fixed!!! Reasonably priced and was able to get it done within a short notice.

De
Review №70

The owner of this business did an excellent job on my carpets. There where old slime stains and gum. He got them really clean. He was on time, very professional and knows what he is doing.

De
Review №71

Brian was very professional and did a stellar job stretching and cleaning my carpet.He does exceptional work and my carpet looks brand new. I will definitely use this service again.

An
Review №72

We had some pee accidents from our oldest dog. Brian and Austin did a fantastic job of restoring our carpets and eliminating the odor. Highly recommend!

Sh
Review №73

Beyond great service! On time, very personable, very professional, very knowledgeable, very efficient, very detailed! Just an amazingly smooth service and the carpet looks amazing! Glad to support this local business and will definitely use again!

An
Review №74

I called Brian to repair three thresholds that had been damaged by pets. He called me back right away and I was scheduled within 48 hours (really 24 hours with the Thanksgiving holiday). Brian was on time and did a thorough repair. He explained every step of the process and recommended other ways that I could get more life out of my carpet. I would highly recommend him to anyone looking for carpet repairs and cleaning.

li
Review №75

Working with Brian was great. He was responsive, professional and very knowledgeable. He repaired the carpet on a step that my dog had chewed up and really went the extra mile to make sure the job was done right. He also took the time to give me tips and products to treat stains on our carpets. Would highly recommend!

Da
Review №76

Brian was professional and informative. He was able to accommodate a narrow window of time to complete the job. The result was the best carpet clean we’ve ever had. I will definitely be recommending Brian to any future clients who are in need of carpet cleaning services.

Ca
Review №77

My upstairs carpet was wrinkled and stained but otherwise in good condition. Brian and his crew were knowledgeable and professional and best of all my stained and wrinkled carpet looks like new again! I would definitely highly recommend them and will use them again. Thanks Brian!!

je
Review №78

This man is excellent. There are many things he could’ve done and charged me for but didn’t because he felt they were unnecessary. As in example, although he said he could clean an oriental rug, he recommended someone else to do it. I recommend him without hesitation.

Is
Review №79

Fantastic job removing a wicked stain from my basement carpet! Thank you Brian and crew for your professionalism, timeliness, and great work!

Wa
Review №80

Moved into an apartment and unfortunately my rug got messed up because of my dogs due to New environment. He came out and fixed it and Did a great job.

Sc
Review №81

BEST service around and we have used quite a few different companies

Sa
Review №82

Just had carpet repair & cleaning done, couldn’t wait to post review.Carpet looks brand new!Timely, professional & so accommodating!If you’re looking for a real five-star carpet service, look no further.Philadelphia Carpet Repair & Cleaning does excellent work!

Ja
Review №83

Exceptional service and workmanship! My new puppy destroyed my carpet upstairs eating a 4 inch hole into my carpet. Brian was quick to respond to my need for repair, showed-up on time, and provided A+ service. I can’t even tell where the hole in the carpet was! I highly recommend this company for any carpet repairs.

Je
Review №84

Brian and his brother came out and cleaned my carpets. Very professional and knowledgeable. Highly recommend!

Ta
Review №85

Professional and very knowledgeable about upholstery and carpet restoration. I wasn’t sure if my furniture could return to it’s original look, but It came it Great!!! I highly recommend!

Me
Review №86

Brian’s work is meticulous. His customer service is top notch. Excellent attention to detail. I thought I was going to have to replace my carpets but his patches, stretching and cleaning made my carpets look new again for a fraction of the cost. Highly recommend!

K
Review №87

Fixed a bit of carpet damage at a price I was happy with. Finished result looks good so I recommend this business for carpet repair.

Ma
Review №88

I highly recommend Brian and his company, Philadelphia Carpet Repair & Cleaning. Brian is personable, polite, prompt, and professional. Also the price is excellent for the quality work.

To
Review №89

Brian called immediately after my email and showed the next morning. He was so detailed oriented that what I thought would be a quick repair took two hours but the job was perfect and the charges extremely reasonable. The company who originally installed the carpet said it couldn’t be repaired. They were wrong and just wanted to sell me new carpet. Thanks Brian!

Ke
Review №90

Philadelphia carpet repairs, did an excellent job stretching my carpet out today they removed the buckle in my carpet. great service!! I would recommend Philadelphia carpet repairs if you have any carpet needs

La
Review №91

I contacted Brian and he was very responsive, and provided a quote same day. He arrived on time and explained the process every step of the way. Once complete the rugs were back to their original form, from when they were installed. I highly recommend Philadelphia carpet repair.

Er
Review №92

My carpets look brand new and he took so much time to get some really bad pet stains out! Im beyond thrilled.

Ca
Review №93

Excellent workmanship and professionalism. Prompt communication to set the job up, too. Overall a great experience; would highly recommend to anybody who needs a carpet repaired

We
Review №94

Brian did an excellent job on my carpet. He arrived promptly and was courteous and professional. He explained what needed to be done and why. He takes pride in his work. My carpet looks great!

er
Review №95

From the very beginning Brian was very helpful. He responded to my request, came out to do a estimate and completed the job in a timely matter. My carpets are only 2 years old but I noticed there was rippling and bulging throughout some areas of the house. He came out with his apprentice, they were both very professional and they got the job done. Before Brian started he told me the causes of the rippling, how he was gonna fix them and that was that, (FYI not too many people specialize in restretching of carpets. I found this out when I was searching for someone to do the job). My carpets are now beautiful again and I have Brian to thank for that. He does a great job! If you need carpet services, Brian is your man! Give him a call.

Ja
Review №96

Had a great experience with Brian at Philadelphia Carpet Repair and Cleaning. After hiring someone off Craigslist who botched a job replacing a stair carpet, I had only days before I had to move out of the house I was renting and needed to get the carpet replaced. I called Brian and he was there two days later. Had sent me a quote via email in advance so I knew exactly how much I’d have to pay. Came out exactly when he said he would and did an amazing job. Even had his son there helping out which was nice to see. Hope this becomes a family business for years to come. Will definitely call them back for my next carpet need!

Ro
Review №97

Brian is such a hard worker and takes pride in his work. It’s hard to find a tradesman these days that are passionate about customer service and really care about what they do and the service they provide. Brian from Philadelphia carpet repair & cleaning is your man! Thanks Brian.

Ni
Review №98

Very good work done timely and at a good price. Great guys also

Li
Review №99

I am very satisfied with the craftmanship of Brian & his team.They were very knowledgeable & professional .

Ch
Review №100

Brian was very knowledgeable and I like that they don’t use chemicals when cleaning. Our steps turned out great!

Information
47 Photos
100 Comments
5 Rating
  • Address:1243 N 28th St, Philadelphia, PA 19121, United States
  • Site:https://carpetrepairphiladelphia.com/
  • Phone:+1 267-214-0181
Categories
  • Carpet cleaning service
  • Carpet installer
  • Water damage restoration service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Similar organizations