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Mad Hatter Muffler & Brakes
2531 S 140th Ave, Omaha, NE 68144, United States
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Ed
Review №1

Mad Hatter has done work on two of my family cars and it has been great both times. Their prices are affordable, and the their work is top notch. Their customer service is excellent with keeping you informed and even following up on their work. Highly recommend this shop.

Va
Review №2

I walked into this place not knowing what i was getting myself into had a good amount of referrals to this place from so many friends, i come to this place and man!!! DID THEY HOOK ME UP!! i just wanted a simple custom exhaust done and they got it done on the spot and was absolutely blown away from the experience, they showed me upfront what they were gonna do to my exhaust line, TOP Tier Customer service and top tier experience over all!!! i still cant thank them enough for making my car sound aggressive and professional!! mad hatter is the place to go for any thing!!

Be
Review №3

These guys are great! I was traveling through Nebraska when an object fell from the pickup truck in front of me and damaged my radiator and its components. Zach gave my family a lift to the hotel, promised to have the car fixed by 14:00 the next day. Not only that it was fixed on time, they delivered the fixed car to the hotel.Once again, Zach and Jeremy, thank you for you professionalism.

Mi
Review №4

First time coming here! I needed an alignment! I had a great experience! Jeremy is a nice guy and is knowledgeable! I will definitely be coming back as I found out they can do all mechanical repairs to your vehicle! I would recommend them! Thanks again Jeremy!

kr
Review №5

I absolutely love this business and the guys that work here. I have nothing but wonderful things to say. I have brought multiple cars here to be taken care of and they always do a wonderful job. Thanks guys!

Bo
Review №6

Jeremy and the team at Mad Hatter are great. Instead of immediately pushing for a more expensive fix than I needed, they were able to diagnose the root cause of the issue, fix that, and save me money. They were super thorough in their explanation and their services were super fast! A great value for the quality.

S
Review №7

I called several muffler, auto mechanic shops on Monday, early morning to get my catalytic converter worked on after someone tried to steal it over the weekend. Zach, at Mad Hatter got me in the same day (Monday) after setting a 1pm appt for me. I drove to a different location and called to tell him I was running 10 minutes behind. He was so kind over the phone, telling me that wasn’t a problem and he would see me when I got there. After arriving, my car was immediately brought in, put up on the rack and I was out within 30 minutes with a VERY reasonable charge. These guys are the best. Everyone always ask others “if they know of a good mechanic shop?” I can say, with 💯 confidence, “I do, Mad Hatter at 144th and Center!” I will go there now for even oil changes! Thank you Zach for being so personable and professional! You have a new customer!

Ke
Review №8

My regular mechanic recommended Mad Hatter to me. Jeremy was courteous and professional. They have a nice waiting area and guest Wi-Fi, so I was able to work while I waited for my exhaust system repair to be completed. Mad Hatter replaced just the flex portion of the exhaust rather than that whole section which included the catalytic converter. That saved me many hundreds of dollars. I got out the door for about $250. I call that a win.

Ca
Review №9

I appreciate the response I got to the original 3 star review; and and upgrading to 4 because my overall experience was truly excellent. My disappointment was the recommendation for $3K of brake work, when I took it to Mazda the next week and they told me my brakes were fine. Do not get me wrong, you were all very helpful, patient and nice - but at the end of the day, I couldnt help but feel like being treated like a naive woman who was supposed to pay a whole bunch of money for something not currently necessary.

Ch
Review №10

Made an appointment to get a hanger replaced and was seriously in and out in a flash. Great work and incredibly cheap! Staff is super friendly as well and made me feel comfortable!

Ji
Review №11

These dudes are top notch. Stepped in for the first time for an exhaust upgrade and decided this was the place for me. Came back for an oil change shortly after, followed by some more routine maintenance. Every time they make quick work of it, all while being incredibly professional/ respectful. Not to mention, the prices are beyond reasonable. If you’re looking for a new/ regular place to get your vehicle taken care of, this is the place to be.

Be
Review №12

Friendly and fast! Mad Hatter offers great prices compared to their competition. I had an A/C service recently done our Tahoe and they squeezed it in the same day the appointment was made.

Ja
Review №13

I took an older sports car here to have some radiator worked on Ive some radiator worked on. When they returned my car they returned my car I couldnt even make it out of the parking lot before it died on me before it died on me. I also took a car here to be I also took a car here to be inspected before I bought it. I bought it. They a didnt even drive it around the block drive it around the block when I asked them repeatedly to test driver. To test driver. Do not trust them and do not trust them at all.

bl
Review №14

Mad Hatter always goes above and beyond for us. We appreciate everything they do, and thankful they are always willing to listen.Best Regards-Kelly Simms

je
Review №15

I have had work done on my Kia a few times. Corey and his crew are always professional. Corey is honest with you. He doesnt jack you around like most mechanics do. Corey will give you the price of what is wrong and wont fix anything without speaking with you. I love Mad Hatter. This place has been a life saver for me. I would highly recommend them to everyone!!

To
Review №16

Jeremy got me in the same day even with a busy schedule and got my new muffler installed in only an hour. Very professional service from the phone call to set up the appointment through the followup on how the service was. Highly recommend Mad Hatter on 140th and Center!

Di
Review №17

The guys here do amazing work! very nice and super fast as long as you have an appointment. I had my charger in to get tips put on and had to get the resonators deleted. I was in and out within about an hour give or take 5 minutes. Their prices are extremely reasonable as well. I would most definitely recommend this place to family and friends

Ry
Review №18

Mad Hatter has been the place I have used for more than 20 years. It was such a great experience I definitely recommend using them! They took a look at my exhaust and told me only what needed to be replaced, and they had it done within an hour. Now car is quiet again and no dangerous exhaust fumes are coming into my cab. They have keep the same professionalism and great quality of work they did when I used them for the first time about 20 years ago. Thank You!

mi
Review №19

My experience with Mad Hatter Muffler has been great. We have been using the services they provide over the last year. The prices are very reasonable the service has been outstanding. Normally we take the cars to the dealership for service. But since using Mad Hatters we havent been back since. I would highly recommend using Mad Hatters for car maintenance. Outstanding Staff an Very Friendly.

Ch
Review №20

Took good care of me. Followed up to see if i was happy..

Ca
Review №21

Being new to Omaha, was looking for a mechanic to fix my Ford Edge with a gasket leak. I got recommendation from Kim, Joes daughter, for this facility. They are now going to be a part of our family for our vehicles. They fixed my car with What would I do to my car? attitude. Warmed my vehicle up on pick up day and texted me to see if all ok. Their cost was considerably lower than other garages and that is with items not recommended by other places. ALL AROUND WONDERFUL EXPERIENCE!

Ch
Review №22

They were professional and fixed my problem within an hour even though they still needed to get the part. Not cheap, but not expensive. I think they were a good value.

Ty
Review №23

Knowledgeable staff. Fast friendly service

Jo
Review №24

Great service with great results! Best service value in town, final cost came in less than the estimate. Five star, two thumbs up for Mad Hatter!

Ki
Review №25

Jeremy did an outstanding job and explaining everything to me. He got my car in, diagnosed, part ordered and repaired in under 2 days. Highly recommended!

Au
Review №26

I was just looking for that little extra sound without breaking the bank. Jeremy and his guys fixed me right up here.Very knowledgable in what they are doing told me where to go for some of my desires and wants and with the sound items hooked me right up.Great price too!And it sounds great!!Thanks guys!

Ji
Review №27

Super professional and got everything done in a timely manner. Great work and great communication. Highly recommend.

Ev
Review №28

Very good service. You can text and coordinate quotes and work on your car which is nice for me when Im working. Fast. Excellent end product. I got a nice quiet exhaust.

Gr
Review №29

Jeremy at Mad Hatter was super helpful! Got me right in and they completed the work quick and efficiently. Very professional and did a great job!

Mi
Review №30

Jeremy and crew, kudos, Thank you for your professionalism and advice.

Do
Review №31

I have been taking all of my vehicles there for years. They are always willing to accommodate our schedule for our service needs. I have never been sold anything other than that they quoted.

R.
Review №32

Highly recommend Mad Hatter! Took my truck to the Oak View location for an exhaust manifold leak. I did my research and they were spot on with pricing. Beat all other quotes! Professional up front with high quality work performed. Definitely would use again. Thanks!

El
Review №33

Jeremy was extremely helpful and very polite! My wife dropped the car off and she felt she was treated with respect and they werent trying to get one over on her cuz she is a woman. Was in and out the same for exhaust repair at a very reasonable price. Would highly recommend Jeremy and crew to anyone who needs work on their vehicle done.

RA
Review №34

GREAT EXPERIENCE WITH JEREMY, SOLVED THE EXHAUST ISSUE ON THE BUICK ENCLAVE! I HIGHLY RECOMMEND DOING BUSINESS WITH MAD HATTER MUFFLER AND BRAKES! RJ

D'
Review №35

Jeremy and his team have been our go-to guys for a while now. Theyre incredibly trust-worthy, do a great job, and have always been quick with repairs. Id recommend Mad Hatter to anyone.

ty
Review №36

They were great, good customer. Got my car done fast and if been driving great.

Br
Review №37

Great shop! Great work! Super happy with my Flowmaster and custom dual exhaust on my Tacoma!

St
Review №38

They did an insanely good job on my installI brought in my 2.5 inch exhaust cutout & their exhaust guy tucked it up under my Solstice gxp... hidden & you cant see it... Its sounds really good..I am addicted to the way this thing sounds right now, I dont have a way to shut the butterfly.... so I keep it wide open and I love the way this thing sounds.. When the car is cold and I have a cold start up it really does have a nice sound to it I can read it up I can hear the terrible blow off the pressure it just sounds so nice now. Sounds like a Ferrari. Rawrrrrawrrr... Especially cold starts, its moderately to almost too loudI dont care

Li
Review №39

Inspection. Trustworthy and friendly.

Ja
Review №40

Have used this location a few times in the past and had nothing but good experiences. I spoke with Jeremy yesterday and asked what he thought of a specific exhaust system that I found online for my my new truck.He asked me to drop off the truck and give him a shot at the outcome I was looking for. In just a few hours, he gave me the exact sound that I wanted at a much better price. Find someone you trust and shop local!!

Ni
Review №41

An awesome and honest group of guys, Ive had to go to them quite a bit and theyve helped me out every time and wouldnt stop until the job was done right.

Ro
Review №42

Jeremy and his team are exceptional. I believe Joe personally did the exhaust work. This is a business that cares about relationships that carry into the future. Not there to take advantage of you but truly help out with creative, extremely competent solutions, that are cost effective. You will get extra-ordinary service there, use no other!

Ke
Review №43

Quick, professional, and affordable experience working with Jeremy! Would definitely recommend to a friend. Five stars for Mad Hatter!

Al
Review №44

Jeremy and Zach have done several of my vehicles and they all turned out great. Really appreciate all they do and will continue to do business with them until my time in Omaha is up. Also Zach kind of looks like Ken Block. 😂

Ch
Review №45

Called shop to have a custom pipe made to have a straight pipe (DE-CAT) on my car. Shop was aware of my actions and agreed to complete the work. Dropped off my exhaust to have this made for my car and again they agreed to do this work. Three days later I had to call to find out they would not make this for my car. Please do not waste peoples time in the future. Thank you.

Ja
Review №46

Having a modified car, I am always worried about taking it to get worked on. Found Mad Hatter through Facebook. Was able to see some of their work on there and get a quote. Friendly, knowledgeable people. Good price and got the work done quickly. Will definitely be back if I ever need more exhaust work done.

co
Review №47

The guys do a great job anytime I take them a car.

Ka
Review №48

I would like to thank these guys for changing the oil in my Jeep for free today because I am a healthcare provider. They took great care of my Jeep and were friendly and professional. I would highly recommend them!

An
Review №49

Jeremy was a great help when I was in having my muffler repaired. He defiantly went above and beyond to help me. Plus when I need my next oil change I will be calling Mad Hatter in Omaha. Thank you Jeremy

Ma
Review №50

These guys are great. Still waiting to get my exhaust done but that is on me with money. But they gave me a free quote and even put the car on a lift and showed me how they would make it happen. Had my resonator deleted here and they were fast and dis a great job. Very friendly professional staff!

Th
Review №51

Worst experience Ive ever had, had to wait multiple times on many different days and schedule times for my car to be left there 3 times for a simple muffler job. They were unprofessional and rude. To start with they welded half of the pipe, and when i brought it back the next day they acted like theyd never seen it until I pulled put the receipt. Overall a waste of time and disappointing for just needing a muffler welded on.

Br
Review №52

I came in an talked to Jeremy about getting some new mufflers installed on my Challenger 392. I was between a Catback system and just new mufflers, instead he talked me into going straight pipes. He saved me quite a bit of money.I also brought my truck in for a few items, after all said and done, I needed a new master brake cylinder. He recommended that save my money and take care of it myself.Clearly Jeremy is in it to provide excellent service to customers and ensure repeat business. Turn around time was excellent too.

Da
Review №53

Great service but expensive. Good service cost a lot. I know its not realistic, but it would be nice if there was a sliding scale for the age of the car

Da
Review №54

Brought my truck in for an exhaust replacement and those guys over there got it done in 2 hours and it looks AMAZING. Extremely sturdy too. They quality of work is much higher than what you pay for. 5/5

Co
Review №55

Just had rear muffler replaced. They are very straight forward and professional. Quality work at a good price. My new destination for my automobiles.

C.
Review №56

Friendly, prompt, knowledgeable! Mad Hat Muffler & Brakes completed repairs on our son’s 1999 Firebird which had a combination of mechanical issues. They did a great job in a short period of time! Totally loved the text option which included appointment confirmation and notification when repair was completed that included the invoice attached to pay online before picking up vehicle!

Sa
Review №57

I needed my car to be looked at due to a gear problem. The first place I had taken my car was certified transmission and they told me my transmission cable was broken and it was going to cost upward of 1,000$. Then I brought it to mad hatter and Cory was courteous and helpful from the beginning. He checked my car again and actually found out there was nothing wrong with the cable, it was just disconnected. I’m so glad and grateful these people are genuine and honest about helping people and not looking to make money off people that don’t know any better. Will be a customer for life.

He
Review №58

Last Friday I saw an elderly man on the side of the road. I pulled over to help and found out he was an 80+ year old veteran from 100 miles away, he was in town for an appointment at the VA. After a couple hours his truck was towed to Mad Hatter. He didn’t have the money for the repair. Jeremy and the employees at Mad Hatter took care of the installation of a new alternator plus the overhead on the part, I paid for the tiny bill that was left. Amazing people doing amazing things for the people who need it the most. Highly, highly recommend them.

Ga
Review №59

Amazing service. Had some suspension work done... quote was below price with 3 other auto shops! I got same day service as well as a loaner vehicle. Staff was very comfortable explaining the car lingo and what was being done with great communication. I had a recent steering concern so I called and within the day, I had a free tow to the shop issue solved and my car was delivered to me at my place of work same day! I am very pleased I met Zach and his team!

Jo
Review №60

Jeremy and his team fabricated me some larger than OEM tailpipes with out the vehicle on site. Boyh sides fit perfectly and couldnt ask for anything better!

Br
Review №61

Called up asking about exhaust options for my Charger and Jeremy recommend I go another route with a muffler delete and straight pipes and I couldnt be more pleased! Great pricing and only took them an hour! Thanks fellas!

Jo
Review №62

Brought my car in to install a brake kit I purchased online. Mechanic did a great job handling a small guide pin issue. Servicing time was also quick for installing brakes on both axles. Would recommend this place to my friends!

Br
Review №63

Disappointed to learn Mad Hatter doesnt work on older cars anymore. This was my go to place for exhaust work. I guess they just dont have the skilled craftsmen any more. No more custom exhaust or even minor repairs. FYI, Mikes Classic Cars is not a muffler shop.

Pr
Review №64

I called early this morning spoke with a guy named Jeremy. He got me in right away. i liked the fact that they did not try to take advantage of me because Im a women. They were honest and very resonable with their prices. Now my car is very Quite thanks to their great service.

Tr
Review №65

Very professional, Dual exhaust looks and sounds amazing and was less than the quoted price with Tax! That don’t happen. Great place

D
Review №66

I definitely recommend this company to EVERYBODY! My car needed a lot of work and it was done in No time. Zach was super sweet, friendly and very reasonable! If I lived in Omaha I would definitely make this the shop to go to for all of my car problems. Thanks again guys for the great job and wonderful service!

Ro
Review №67

Zach and his crew provide great service. Ordered part received part notified me right away and got me in for appt. just when part arrived. They installed part at very fair price. Looks awesome.Thanks Guys!!

li
Review №68

These guys have been wonderful. When they fix your car it is fixed right. They are a delight. I recommend them to anyone needing repairs.

Te
Review №69

Do not go to these people. Went to get exhaust problem fixed and ended up with over $1,000 in radiator repairs due to them. Their response I dont do radiators when it was their fault. Very unprofessional and all about the money. Please use caution when using them.Also check your lug nuts on your tires!! We get home and one nut if missing and the rest were completely loose. Good thing I checked could have been deadly. Please, please do not use this place! Most unprofessional place in omahaBEWARE!!

Pa
Review №70

Perfect, always willing to accommodate friendly service reasonable prices in comparison to other shops excellent workmanship

Le
Review №71

The were fast & efficient. Did great work!

br
Review №72

Great work,great prices,knowledgeable staff!! Highly recomended

Ma
Review №73

They always take care of my car, and never try to upsell me on something I don’t need.

Er
Review №74

Great guys, quick and honest with their work

Ga
Review №75

Will fix you exhaust then tell you to buy all new brakes smh I’ve never replaced or needed to replace a caliper ever. 770$ brake quote and it was just there for a flex pipe. Don’t try to make me charge my whole bank for just a simple fix.

Mi
Review №76

I wanted to add a nice low growl to my F150. Spoke to Jeremy about a couple of choices for a muffler and decided on a Magnaflow. This is exactly the sound I was looking for. Price was great and service was fast.

Za
Review №77

Great group of guys. Very professional. Took my truck in for a new exhaust system, only took them a few hours and I am very pleased. It looks great and sounds awesome! Very good pricing as well.

J&
Review №78

Very fast (same day) service. Welded on a new catalytic convertor. Was recommended to us by Certified Transmission.

An
Review №79

This shop was great. They fixed my truck exhaust in a day. I can already tell the difference with driving my truck. And the price was so affordable. The guys that work are very friendly and knowledgeable about the work I needeed done. I would highly recommend this shop too anyone.

Jo
Review №80

Second time using them, thrilled both times. Best price in town. Just dont use the word cheap, they dont like that word because there work isnt cheap, its quality. Bit they do have the best price in town. If I ever need a muffler again they got my business.

Jo
Review №81

Great service and pricing. Got my 2012 RAM in to install a Flowmaster 50 series direct fit muffler with dual exhaust. Completed the job early and on budget! It sounds great, I recommend Mad Hatter.

To
Review №82

Definitely a return customer. Jeremy is pretty honest about expectations.

Ba
Review №83

I want to express my deepest thanks to your team for taking care of my exhaust issues today. To be honest I was apprehensive to trust another shop to work on my car. Upon arrival to your Shop I was greeted with a urgency towards my needs and Jeremy Took time to Listen to my concerns and better yet he addressed exactly what My Car needed to fix my Leaks. I will always refer my Friends to Mad Hatter. Again, Thanks.

An
Review №84

Only took a 5 minute conversation/quote to be bewildered as to how this shop is BBB accredited, or how they have a Best of Omaha accreditation. The price I was quoted was TRIPLE of what it should have been, and I was supplying the muffler and tip! Their only explanation was, its a lot of work. Keep in mind its a single 3 pipe with 2 simple bends that runs approximately 5 feet. If thats a lot of work, I dont know how they tie their shoes in the morning. Velcro perhaps? Probably still too much work...If I could post 0 stars I would. This place is in the business of ripping people off who either look inexperienced with vehicles or appear affluent. I was looking for a place I could do repeat business with, but clearly it wont be here.

Wa
Review №85

Great quality service, was a pleasure

La
Review №86

Amazing service. These guys know what they’re doing!

Ta
Review №87

5/5 Stars. 1/7/19I managed to acquire an exhaust leak on my VW R32 during earlier December. Left a nice nasty cracked piece of my exhaust blaring that wonderful exhaust leak noise. I went to a shop to get an estimate and they said they would be able to repair it by replacing the entire catback exhaust system for 1900$. I ended up taking my car to Mad Hatters about an hour later after a quick call and they got me taken care of the moment I stopped in. I was in and out within maybe 1 1/2 hours with a fully fixed exhaust system, as they were able to repair it rather than replace it.I highly recommend this place.Jeremy, your team rocks and I appreciate you all!

Sc
Review №88

Did a Awesome job on my 05 Pontiac grand prix. Thanks

My
Review №89

These guys kick ass. Theyve always gotten to my Buick quickly and Ive never had issues with their work. Straight forward, honest, and dont recommend unnecessary work. They told me on one of my visits that I needed new rear suspension. Told them to go ahead with the work and when I picked up my ride they showed me the old ones. They were completely blown out. Great group of guys.

Ma
Review №90

My daughter brought in her car with a rattle. They were honest and fixed it free. 6 monyhs ago I also bought a new exhaust and catalytic converter my F250. Sounds amazing! I highly recommend them!

Je
Review №91

These guys are great. Only place I have been where I didnt feel like I got robbed. It was a solid experience. These guys earned my buisness for life

Sy
Review №92

Took my truck here to have a muffler put on. Job was performed quickly and within a good price for the work performed. Will bring future vehicles here for exhaust work.

Gr
Review №93

The process was extremely easy and they did a fantastic job! I highly recommend!

B
Review №94

Exceeded expectations at an affordable price. Took the time to re-cut the muffler tip after I told them I wasnt happy with the shape.

Si
Review №95

I went in there to have my muffler repaired. The guy at the front desk did not even look at me when he said: We dont do that here! I said, you are a muffler shop arent you? He did not even answer. I left to another shop. I will never return to them or send anyone their way.

Ph
Review №96

Been going here off and on since the 80s. Was always happy but something has changed. I had a flex pipe replaced and two years later it was leaking again. Took it back and they said it needed a new flex pipe, no warranty. Gave them one more chance and took my trailblazer in, it had a cracked manifold. They replaced it and a couple weeks later I had another exhaust leak. Took it back and they said they fixed it. A couple weeks later started leaking again. Debated about taking it back to them problem is I wanted it fixed correctly. I took it somewhere else they said it was hobbled together with some extra bolts and some kind of sealant. That explained the smell I was getting. The other shop replaced the gasket and put back the way it should have been and no problems since. Sorry to say I have to find a new exhaust shop after 35+ years.

ha
Review №97

Backed my new dodge ram truck into a light pole curb. Dented and mangled my back right exhaust. I am handy myself but dont have the tools or expertese to do a professional repair. Literally a little under an hour later and 104$ it was like factory again. I got under to inspect and can see that the old man in the shop removed and heat treated/repaired the pipe. Im a pipefitter. Good work. You get what you pay for and these guys are worth it.

Ch
Review №98

Professional and quick.

Ga
Review №99

Good rates, friendly staff. Had some miscommunication but everything worked out well. Go here and not Jensen or anything else!

Pa
Review №100

Good work done is a short amount of time. They came in $225 cheaper than Tires Plus up the street for a brake job. Ill keep coming here.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2531 S 140th Ave, Omaha, NE 68144, United States
  • Site:https://madhattermuffleromaha.com/omaha/
  • Phone:+1 402-330-2286
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Muffler shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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