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Auto Specialists Inc
8261 W Center Rd, Omaha, NE 68124, United States
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Jo
Review №1

First time ever writing one of these up, but these folks went above and beyond, so I am trying to give credit where it is due.I have had car trouble for months visiting numerous mechanics, around Omaha with no success. Skip everywhere else, these guys are the best.These guys are hardworking, competent, and most of all honest. I was informed every step of the way including pros and cons of different fixes, and multiple repairs we could undertake.The final cost even came slightly UNDER what I was initially quoted, because they were able to repair some parts they previously thought would have to be replaced.Additionally, kudos for excellent customer service. When I brought my car in, I was in a bit of an automotive emergency. Eric at the front desk said they were booked out for several days, but if I left my car, and by some miracle something happened he would see what they could do. Lo and behold I had my car the next day. Even if you have to wait a week, these guys are worth it because you can trust them. I’ll be going back for all my automotive needs.

Jo
Review №2

I have taken a few cars here over the years, and they gave the same high quality care to my beaters, that they have to my Subaru for the last 17 years. They do great work, for reasonable prices. I have been going here for over 25 years.

Ma
Review №3

These guys are amazing. I live out of state and my daughter goes to school in Omaha. When her car was having issues, we brought it here and Randy and his team took care of everything without any pressure to address unneeded services. Theyre honest, professional and timely. I only wish I could find a shop like this in my home town.

Ri
Review №4

Honest, accurate, affordable!Another shop said the engine needed to be rebuilt. A.S.I. found a faulty sensor!

Ci
Review №5

I just love this shop!. All these mechanics, the owner( Randy) are so nice, quick & sure know what they are doing! I love asking for Eric whenever, hes available, but, they are all great, certified, mechanics....Job well down Auto Specialists👍🤝🤗 Thank you all.

CJ
Review №6

Ive been going to Auto Specialists since I was a teenager. My Uncle told me they were a reliable place that did honest work. Ive occasionally gone to other shops and regretted it every time. Now I wont go anywhere else. They do great work, are very friendly, and wont jerk you around or treat you like youre below them because you dont know anything about cars.Theres usually a wait to get your car looked at, but theres a reason for that... People know its a good shop that does honest work.

Te
Review №7

Weve been taking our cars to Randy and Auto Specialists for over 30 years. We trust them completely to be honest and affordable.

Be
Review №8

I really like bringing my vehicles here. They do quality work at a great price and are decent people on top of it. If you have ever had a bad experience with a mechanic, auto specialists is how you fix that.

Ja
Review №9

This is where I bring all of my vehicles. Its honest work and honest prices.

Du
Review №10

Good place very trustworthy

Pa
Review №11

Very good and fair prices Randy will work with you and your budget

di
Review №12

After getting run up onto a rail we called and they sent a flatbed tow truck to help get us get out. Derek showed up and was able to shovel underneath the car and use the hydraulics to lift it off the rail. Huge thanks to Derek and everyone at auto specialists.

ja
Review №13

Great service as always !

An
Review №14

Fairly quick and reasonably priced. Randy is your guy

Ka
Review №15

Randy and his staff looked at my car and called back with a 3k-4k estimate but then let me know he called to check on my warranty which covered the repair that took it upon himself to call GMC certified dealers that could do the work under warranty. He gave me with the name and number of the service department that could help me and let me know my car would be ready for me when I was ready to grab it. All while dealing with power outages from a storm. Wow - Im blown away with the professionalism and courtesy they showed me! Especially as a first time customer. They have my business for life!

Ma
Review №16

Kind of expensive but excellent service

Ke
Review №17

My family and I have been going to see Randy and his team for over a decade. There is no one else we trust with our fleet!

Je
Review №18

Randy and crew understood my Jeeps issue right away, did exactly what I wanted them to do at a fair price, and got it done when they said they would. I normally do my own vehicle work, but I will return to these guys if and when I dont want to do something myself! Thanks guys!

Jo
Review №19

I took my car here to inspect a rattle on my front end. I scoured google for the best mechanics in Omaha, and this was consistently a top recommendation. Randy was very friendly and took the time to show me the problem and how they were going to fix it, without making me feel inept. The service was top notch and the pricing is very fair. I will be taking my car and my wifes car here for any issues we have.

wu
Review №20

I had the engine replaced in one of my cars....now I have nothing but problems. Took the car to another mechanic that stated whoever worked on this car last CUT EVERY CORNER they could possibly cut and used CHEAP parts. Took another car in...mechanic said that there was antifreeze in the oil and the car needed a new head gasket....been driving the car for 3 years with no repairs and since then I stopped going to Randy and his ripoff mechanics. Thumb down.....definately.

Do
Review №21

Great place! Great people, very knowledgeable.

cu
Review №22

As the owner of an automotive upholstery shop, I have referred several customers to Auto Specialists for various repairs and every one of them has been thrilled. They are knowledgeable, friendly, and do great quality work at a very fair price. We will continue to confidently reccomend them!

Sh
Review №23

I was looking for a place to take my family vehicles...and decided on Auto Specialists due to all of the great reviews this place has gotten. And it surely didnt disappoint. :) Randy is super friendly! They found out what was wrong with my truck and it was better than I was expecting. They are fair and honest and down to earth good guys! So glad to say I have now found a place to take all of our family vehicles that I can trust! Thanks Auto Specialists!

Ch
Review №24

Took my car in because another place said I needed new tires, shocks, and struts. That seemed fishy to me, as my car only has 50k miles. Auto Specialists agreed on the two back tires needing to be replaced, but found that the suspension was fine. What it really needed was a realignment. Now it rides smoother and quieter than I thought it could. On top of that, Randy is maybe one of the friendliest car guys out there.

Jo
Review №25

Randy and his team had to work on 3 of our vehicles the end of last week and Monday of this week. As luck would have it, something needed repair on all three one day after another. Randy was very accommodating by taking our vehicles in right away. His service team did an excellent job on all three vehicles. Thanks guys!!

Mi
Review №26

Love working with Randy at Auto Specialists! An honest mechanic is worth his (or her) weight in gold, but with Randy it has to be platinum.

Da
Review №27

Fast service. Fair prices. Great place over all

Co
Review №28

Only experience with this business was over the phone. It says alot having a high rating, and good reviews. They kindly directed me to another service. That service is receiving a high rating, because of the work they did for me. Good businesses usually associate with other like minded businesses.

Me
Review №29

Fast, friendly, honest. My sister came here and paid more than shed hoped for repairs - and they called her back to let her know shed actually been overcharged. They refunded her without being asked. Theyre not pushy about extra services or unnecessary repairs, theyre extremely knowledgeable, and they are NOT condescending - which can be rare in this business. I felt appreciated and respected the entire time I was there and I will absolutely be returning with any and all auto requests. Great people, great business.

Ky
Review №30

This is how a mechanic shop should be. Caring people and very knowledgeable. Ive been taking my vechles there since I started driving.

Ca
Review №31

Randy is an exceptional person to talk to. Hes personable, and very kind. I had an antifreeze problem with my aging pickup, and I gave these guys a call. I described my issue and asked when I could take it in to have it looked at. It was a Monday, and I was told they could look at it on Wednesday. I had classes and work all day then, so I brought it in later on Monday. They were finished much earlier than I expected, a day early in fact. Their prices were very fair. It didnt feel like I was being serviced when I was talking to the guys at the front desk. It felt like I was being helped by people who genuinely care. That is something very rare to experience at a mechanic. Ill be suggesting Auto Specialists Inc to anybody I know with car trouble in the future.

De
Review №32

Great work and will tell you if something does not need to be done.

Du
Review №33

Very friendly, kind, honest, and affordable. They arent looking to rip anyone off. Theyre the best mechanic shop Ive been to.

Ma
Review №34

Ive been taking my cars there for years. They do a great job, and they dont fix things that dont need fixing. Id highly recommend them to anyone.

Do
Review №35

Excellent service. Honest feedback. Reasonable prices. A winner! Weve been taking our family cars to Randy & Co. for almost a decade and have never been disappointed. A superb auto repair company!

He
Review №36

The BEST service shop there is! They are honest with their customers, wont do any work they feel is unneccesary, even if you think that you need it. We have taken our cars to Auto Specialists Inc for over 25 years and have always been pleased with their service and work; have never had any complaints with this company!

Ch
Review №37

Have always been real helpful when I needed something done.

Te
Review №38

From a customer service and friendliness aspect, these guys are pretty good. However, had we gone through with our fix, we wouldve been out $860 and no closer to a solving the loss of power we explained. They charged me $140 to diagnose a check engine light (which we already did, and told them). All 6 cylinders mis-firing even with all brand new spark plugs. They do a compression test to determine the van needs a Valve Adjustment to the tune of $860. Had they even looked at the ignition coils? Nope! I mean a bad coil would certainly have symptoms of shaking and power loss as we explained!I contact DSA Performance in Lincoln, NE and speak with Kyle. He stated, even if we do a valve adjustment, they would only charge $525. Whats more, is they discover Coil #4 was bad, and simply needed replaced. THIS SOLVES THE SHAKING AND POWER LOSS! NO NEED FOR A VALVE ADJUSTMENT TO THE TUNE OF $860! GTFO.Im amazed of the # of rave reviews of this place. Im hoping this was just my experience and that of no-one else. Lesson for me: Stick with trusted DSA Auto Performance in Lincoln NE. They are simply the best.

Pa
Review №39

Good service and very friendly!

Tr
Review №40

They always treat me fairly and don’t try to up sell me. They fix what needs to be fixed and I’m back on my way.

Ja
Review №41

Great people. Very nice to deal with.

AJ
Review №42

I have never had a better experience anywhere else. Randy is a great business owner and that is reflected by the quality of work done at his shop. I will never take my vehicles for service anywhere else.

Jo
Review №43

This place is the best repair shop Ive ever been to, hands down. Their customer service is great, they are very reasonably priced and are incredibly honest. Ive never been disappointed. I highly recommend them!

Ca
Review №44

This is the best place to go in Omaha. Randy is so nice! I had the best experience there! Will for sure be going back there!!!!

Ji
Review №45

Randy and his team did an OUTSTANDING job with my daughters 06 Toyota Corolla. Randy was $100 less then other shops. My daughter is reporting her car runs great! Randy replaced the intake manifold gasket. To Randy...just another day.

Li
Review №46

Great work at a fair price. Wouldnt take my mini anywhere else.

Lu
Review №47

FOR ME THIS IS THE BEST DEAL IN TOWN. THEY ARE GOOD AND FAIR SO THEY HAVE TONS OF WORK. I CALL AND MAKE AN APPOINTMENT ABOUT ONE WEEK IN ADVANCE WHEN EVER POSSIBLE. I JUST DROP MY VEHICLE AND ASK THEM TO FIX IT AND ONLY CALL ME FOR ANYTHING MAJOR. RANDY IS GREAT TO DEAL WITH.

Al
Review №48

Randy is the man! I called in to ask about a windshield wiper motor replacement and the cost to do this. Randy gave me a couple tips to try myself at home before spending more money than I needed to......the tips worked! If I ever do have to get anything fixed on my vehicle I will going to these guys! Thanks again!

Br
Review №49

Ive gone to Randy and the guys for about 15 years now. Even when we had moved about 45 minutes and two towns away. Excellent service and they always do a great job on my car. When I have an emergency, Randy always gets me in pretty quick. Ive always felt like Ive gotten a decent deal with his techs. I even go to him for all my tires and my oil changes.

Cr
Review №50

I wont take my truck anywhere else. Period! They have had a couple of opportunities to screw me and they didnt. Nice to see a place that values my repeat business over one time gains. They have definitely earned it!

Ha
Review №51

Great experience! New to the area and I could not have asked for a better experience from Auto Specialists, Inc. Always willing to help and explain everything. Saved me over half of what another place charged. Will always continue to go back!

Mi
Review №52

Did all service amd repaired CRV at reasonable cost

Ch
Review №53

Fair and friendly! Couldnt ask for more.

Er
Review №54

These guys are the nicest, most honest auto mechanics I have ever encountered. We were passing though Omaha when we encountered a need for their services, found them due to previous reviews, and they certainly lived up to their 4 star reputation. Thanks Randy

Ja
Review №55

Fantastic customer service, and vehicle repair.

Co
Review №56

Ive had a few incidents where I needed my car back ASAP and they have always done a good job of fixing my car quickly and doing a good job. Id recommend them to anyone who needs repairs or general maintenance.

Mi
Review №57

My car will sometimes stall in idle so I towed my car over to the shop. As a person who doesnt know a lot about cars, I appreciated that Randy didnt charge me when they couldnt find a significant problem with my car. I will definitely bring my car back in the future if new problems arise.

To
Review №58

Our daughter is in college in Omaha and we live in Lincoln. She recently had some trouble with her Mazda and we initially took it to the dealer. We were told repairs would be $900 - $1000 then $1400 - $1500. We drove the car to Auto Specialists and dropped it off Tuesday after hours. By 3PM Wednesday the car was repaired for less than $200. Talking to Randy on the phone felt comfortable and honest. Saved us several hundred dollars. He even offered to look at the problem area every couple of months if our daughter would just stop by with the vehicle. It is very refreshing to find this kind of service for our daughters vehicle.

Sh
Review №59

Ive been taking my vehicles to Randy at Auto Specialists Inc. for years. I dont hesitate to recommend him to anyone looking for a mechanic. Hes friendly, professional, reasonably priced, and honest.

Al
Review №60

I was quoted $1900 for one wheel bearing, rear brakes, and a muffler on my 2000 Buick Lesabre at another shop(wont say names to avoid drama). Auto Specialists has been helping members of my extended family for years so I scheduled an appointment with Randy for a second look. Two days before my appointment, my power steering dropped out so I babied it over to Auto Specialists and left it with them. Within 2 days, it had been looked at, and I was given a substantially lower quote from Auto Specialists for them to take care of more and keep me on the road. What a life saver! This is the only place I will take a vehicle in Omaha from now on. Honest, friendly, and trustworthy.

Te
Review №61

Randy is a great mechanic and friend. Totally trust him with all my vehicles.

Se
Review №62

I called and spoke with Randy to get some estimates on some maintenance work on my vehicle. He told me that he would call me back that day to go over pricing. He never called that day. I proactively called again and spoke with him the next day and this went on three days in a row of having to call him. Never returned my call after several days when we spoke three days in a row. Terrible customer service.

Co
Review №63

Quickly and accurately diagnosed my Hyundai and it is driving like new. These guys are honest and do good work at a fair price.

Ne
Review №64

Their website states they work on rotary motors. I inquired to know how much it would be to redo the motor due to a bad apex seal. I received an email with only, we dont do rx8 models. Ok then why does your website straight up say you do. If you lost your mechanic then just say that. Id hate to take my car here if they lied about something as simple as this.

Se
Review №65

Friendly, honest people who do quality work for a fair price. This place is the best, you wont be sorry you came here.

Be
Review №66

They treat you like family and never overcharge. I always go there for a second opinion and most of the time they tell me the service is unneeded. VERY trustworthy.

Br
Review №67

Experienced mechanics, great price to get my wiper problem properly diagnosed and pump replaced. The dealer would have been $2000 more

Ro
Review №68

Great place and great service

Er
Review №69

Always attentive to my cars needs!

Wi
Review №70

Ive been coming to Auto Specialists for over 20 years. They do a great job of keeping my older cars running and they are a pleasure to deal with. This comment is my way of saying Thanks.

M
Review №71

Horrible experience with this shop. This is a long review, but please read it if you are considering bringing your vehicle here.I made an appointment and the soonest they had available was 3 weeks out. I read all of the great reviews of this shop and thought I would have a great experience with them so I decided I could wait for them. I brought my truck in the night before my appointment and dropped it off.The reason I brought my truck in is I had a knocking sound from the front end, and at home I jacked the truck up to examine the ball joints to find that the passenger side ball joint was visibly loose.At 2pm I called because I hadn’t heard from them yet, and they had not looked at my truck yet. At 330pm Randy called me to explain that my driver’s side ball joint was bad and all of my sway bar links were bad as well. I explained to Randy that I had jacked my truck up and that the passenger ball joint was loose. He put me on hold and came back to tell me that it is tight and doesn’t need replacement. I figured he was wrong, but trusted his judgment. I decided to have just the driver’s side ball joint replaced for a total bill of $350.I got the truck back and jacked it up at home to find that the passenger side ball joint is still visibly loose. I remembered I had my front sway bar links replaced by Jensen Tire about 12 months ago so I called them and brought my truck in right away, but only mentioned the sway bar link not the loose ball joint. Within 30 minutes they called me to tell me that only one of the sway bar links were bad and they would replace it for free. They also mentioned that my passenger side ball joint was “very loose”. I asked how much they would charge for the ball joint and it is $80 less than Auto Specialists. Plus they had it done in two hours without an appointment versus waiting 3 weeks and having my vehicle there for 2 days.I feel that Auto Specialists didn’t do a good job troubleshooting my vehicle, are horrible at organizing their day when it comes to taking care of people who made appointments 3 weeks in advance, and are overpriced by 35%.I will not be going back to this shop again.

An
Review №72

Great service and totally trustworthy! We have referred several family and friends to Auto Specialists. Thank you Randy and crew!

An
Review №73

Randy and the rest of the crew here are great. Im just a shmuck from Hawaii who knows nothing about cars and he helped repair my car quickly and proficiently at a very generous price.

St
Review №74

Great service. Honest, friendly, and straight forward .

Az
Review №75

I had a difficult time just to have someone look at my car without it being dropped off.Im a single chick, with a relatively small issue, my car was squealing, i cant afford even an uber right now.Randy was sooooo awesome, i missed my first appointment, didnt realize how much time that would cost him.We rescheduled, i was on (early) on time, my car was fixed as i was waiting.I was charged a very fair price. He reminds me of someone of who is taking care of me, not someone that is trying to take advantage of people. He is very personable. There was also 10 people within an hour waiting after me, he didnt stress, he was very kind to everyone. A real man/dad.Id recommend this place most definitely due to Randy.

We
Review №76

Great work. Fair prices.

Go
Review №77

Best auto repair shop in Omaha. Fair prices and honest work.

Da
Review №78

Great Service and mechanics that you can trust.

Ch
Review №79

Always timely, friendly and sometimes even come in below the estimates. I have gone there for years.

Co
Review №80

Best auto repair in Omaha

Ma
Review №81

Great work

Ny
Review №82

We only go to auto Specialist!

Ja
Review №83

Wonderful service

Ro
Review №84

Best mechanic in Omaha.

de
Review №85

Best mechanics in Omaha

Ad
Review №86

Useless

Information
3 Photos
86 Comments
4.7 Rating
  • Address:8261 W Center Rd, Omaha, NE 68124, United States
  • Site:http://www.autospecialistsinc.com/
  • Phone:+1 402-393-9009
Categories
  • Mechanic
  • Auto parts store
  • Auto repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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