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Acura of Omaha
4211 S 144th St, Omaha, NE 68137, United States
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Bo
Review №1

This dealership has the BEST service department Ive ever been to!Steve Carberry was amazing! I popped in without an appointment for an oil change and asked if he could get me in and out under an hour. He immediately went into action as polite as can be! He got me in and out in under an hour and even had my car washed. I also had a great experience with the young men who cleaned my car. They asked me if I had any special requests and they did a fabulous job. This is where I purchased my car and I highly recommend you do too!!!

Mi
Review №2

Very happy with their service team. White gloves service. Made the jump from Honda. Was also very pleased with their sister, Superior Honda.

Ri
Review №3

The people at Acura of Omaha are very friendly and helpful. R.J. was very helpful and responded quickly to my email. Found a Great deal at Acura of Omaha. Thank You Very Much !

Ro
Review №4

I’ve done a lot of car deals in my life but none with more trouble than Acura of Omaha. The used car manger was very hard to deal with in the beginning and less than 2 years later we traded for an QX 60. Now I’m trying to get some money back on the extended warranty as they promised was possible when I bought it originally. Almost impossible to even get any one from finance to return a call. Not going any where near Acura of Omaha ever. Very disappointing from a luxury brand dealership.

Tr
Review №5

I would highly recommend this dealership and staff. No pressure whatsoever. We felt like both sides walked away with a win. Excellent customer service from start to finish; to include two follow up visits. It appears this dealership has moved on from the archaic stereotype of car sales. This our second experience purchasing a vehicle from them; the last time being in 2016. The visits mirrored one another, both exceeding my expectations. If you dread or stress about car sales, I would try this place. No games, no pressure. Just fantastic attention to the customers. Did they come out ahead, surely they did. Did I come out ahead, actually I feel like I did. Both sides feeling comfortable with the sale; that is a good recipe for return business.

Da
Review №6

Gary Beier in Service is the reason I come from Sioux City to get my car serviced. Ive had bad service for whatever reason and being of mixed race I have always felt genuinely important when bringing my car in. The reason for 4 stars is it took a little longer to fix then expected.

Ma
Review №7

Everyone I interacted with was helpful and professional. Gary was super communicative in helping with my recall repair.

Li
Review №8

Service personnel are wonderful to work with. Very comfortable, clean lobby with coffee, water and snacks where you can wait for your car.

Er
Review №9

Jay Kraus of Acura of Omaha posts vehicles on Facebook with Bait and Switch prices. He has listed a 2008 Acura Tl Type S at $8995, yet when you click on the ad the price is in the description listed as $14,995. Correct me if Im wrong but thats $6,000.00 more then the price YOU listed in the heading of the ad. You see honesty goes a long ways to some people. The ad is also VERY misleading. Jay states, NOT ANOTHER ONE LIKE IT FOR SALE IN THE US, LITERALLY! Grab this while you can! This statement is FAR from accurate. They are INDEED several 2007-2008 Acura TL Type S for sale in the surrounding area and through out the US. Further there is currently a 2008 Acura Tl Type S with LESS miles 79,000 to be exact for sale for less money from another dealer. The reason I am writhing this NEGATIVE review is because of the tone and arrogance of this ad. I am a previous customer of Acura of Omaha and I cant say that I will ever purchase from them again because of the attitude of this salesman. Bottom line is people who buy or are looking for the 2007-2008 Acura Tl Type S specifically will feel the same way I do. We arent stupid. We research and know these vehicles. We know where they are located and what they are selling for. So to just blatantly lie and act like you have the ONLY VEHICLE in this entire country for sale is ludicrous. We are enthusiasts that will pay this money for a high end performance sedan that is 13 years old, but some of us also wont deal with misleading and or shady car salesmen. ACURA OF OMAHA clean it up. I am in the market for a used or another new Acura....but guess what????? Kansas City has not one, not two, but THREE Acura dealerships........................hopefully youre smart enough to get my point???

El
Review №10

Service prices are reasonable and service is excellent. As long as they keep making quality vehicles, I will be an Acura customer for life.

HR
Review №11

Wonderful group of people. I was treated royally from start to finish. They went to the extra effort to make sure everything was handled properly. I really appreciate Jay and his honest and direct advice on the vehicle. The finance guys were great as well. They were fair on my trade-in and have outlined everything for the future. I highly recommend.

sh
Review №12

I would not recommend buying a used car from them.

Sa
Review №13

Pat in service has helped us for years and is amazing. The service prices for the workhorse Acura in our fleet are always below the other estimates from other shops we take the rest of our vehicles to. I appreciate the customer service and that they always go the extra mile to make us feel at home and safe. Thank you!

Pa
Review №14

Even though I live 50 miles away, I have no issue driving there for the impeccable and supurb service! A+++ Thank you!!

ch
Review №15

Superb service!

Bo
Review №16

See Jay Krause for the best service and price!!!

Co
Review №17

Excellent customer service

Ni
Review №18

Nice place. Staff does a good job. Theyll fix up your car nice before they sell it to you.

Ra
Review №19

People here are very nice. Met Jeff and Greg.. we leased ILX 2020

Mr
Review №20

I moved from Minnesota down to Omaha I thoroughly enjoyed taking my vehicle to Acura of Omaha they were fast courteous and respectful will have my vehicle service there whenever it needs it

We
Review №21

Parts manager was knowledgeable and helpful. Definitely be back

Po
Review №22

I Love the service of Tim Tolliver at Acura of Omaha! He is a helping man’s friend. He will go out of the way to totally help you in every area. He is the most honest sales man I have ever met. Thank You Tim for going above and beyond in customer care!

An
Review №23

Highly recommend visiting Acura of Omaha. While we chose to no longer drive Acura automobiles, Acura of Omaha found/worked with us on finding a used Jeep that we were looking for. Jay, RJ, and Larry all worked with us to make sure we were well taken care of and had a positive experience. Whether you are looking for an Acura, or an alternative used car option that isn’t an Acura - Acura of Omaha will take great care of you.

Ro
Review №24

EXCELLENT service. Oil change and tire rotation was done FAST. They also performed a multi-point inspection and everything was good. They had me in and out in less than the 30-minutes they quoted. The price of oil change was cheaper than what I paid last time at Jiffy Lube. Steve Carberry was professional and genuinely friendly. Acura of Omaha is now my go to for my Acura service needs. Thanks Steve for the GREAT service. I will be back to see you for my next oil change.

Me
Review №25

I purchased my used 2015 GMC Acadia from this dealership, I must say that this is the best dealership to go to. Never was the salesman pushy to purchase the vehicle. RJ was an awesome salesman, and Derek worked hard to get me the best rate on my financing. They gave me a more than fair price on my trade in. I would highly recommend this dealership! If and when I ever need a new vehicle I will be returning. Thanks again Acura of Omaha for a wonderful vehicle and awesome customer service!

Tr
Review №26

I had called about an Acura they had on the lot and the salesman was very nice to send me photos and respond right away via text. I had then asked him questions about size and specs of other Acura models and never got a response back, just left me on read. Too bad he never responded cause I ended up purchasing my Acura at another dealership within the week.

Ju
Review №27

Had the opportunity to work with Aaron Martin at Acura of Omaha. He exceeded my expectations in finding the perfect vehicle for my family! He and the service manager even looked beyond the borders of their lot to get us the exact Pilot we wanted. Thank you, team!

Ch
Review №28

Larry Gish is truly one of the best in the business. Highly recommend if you have any type of auto need Acura of Omaha is top notch.

Ch
Review №29

In my experience, dealerships can be expensive and aggressive in the service department. These guys are honest and their prices are great. I dont need to look for coupons or specials. They dont push repairs that are not needed or service not yet due. I highly recommend their service department!!

Ti
Review №30

First rate service facility. Friendly, courteous staff. Clean and inviting waiting room. They do not oversell. They almost always have a hassle free loaner available. Enjoyable experience every time.

Et
Review №31

Be careful taking your vehicle here for service. Weve had 2 separate occasions, when we were told something that wasnt true. The most recent was a quote for Brakes and Rotor replacement on an Acura MDX. We were quoted $317 plus tax over the phone, which was an acceptable price. We scheduled the service for a few days later. When we arrived for the service, they said it would be $398 plus tax. They said well, we dont know who quoted you that, but this is the price. Were paying $398 for the brake job, but this will be the last service they will do for us.Check around other mechanics and dealerships for your service.Update: Theyve reduced the price to match a local competitor. May have been an honest mistake. Updated Star rating from 1 to 3.

El
Review №32

Well.... 2 weeks ago I shared a 1 star and today I’m changing it to a 5. NO ONE can deny their professionalism is a 5.My 1 star rating was heard by Jerry who offered to drive to Lincoln to have my car picked up, serviced and returned to me. I declined as I had to be in Omaha again this weekend.Immediately showing up to the dealership I was greeted by Connor who was extremely knowledgeable, friendly and professional. He addressed everything I asked for and had a loaner waiting for me. He followed through on having my car serviced immediately and instead of making excuses he owned up to the past mistakes and apologized.I really appreciated this and they had my car done quickly. Thank you Acura! I’m a fan!

Ji
Review №33

Their service department is one of the worst in the city. my Acura is burning a gallon of oil between changes and they claim this is not a problem. A Gary there told me that if his car was doing the same thing, he would be upset about it - yet he refused to fix it and is hiding behind Acuras decision that its normal for a car to burn its entire oil capacity between changes. I would recommend avoiding them - there are lots of good dealerships in Omaha that actually treat their customers well.

Gu
Review №34

One of the best dealership I have been to. Their service departments is very professional. I will continue to bring my car for service here.

VL
Review №35

A woman never likes taking her car into the shop. My Acura was in for an oil change; because of the due-diligence of the team they found a serious problem (of course, I had heard it), but was wanting to ignore it. After an explanation from Steve, I authorized the repair. Thank goodness I did - drives like new, even with 186,000 miles on it! Thank you Acura of Omaha and Steve.

Jo
Review №36

Stopped in for a test drive for a new TLX. Ed was very pleasant to work with and took me seriously, despite my young age (under 25).My only gripe is that we discussed features for quite a while before I actually got into the car. Either way, my entire visit, including a 20 minute test drive, was under an hour. Im very happy I stopped by.

Na
Review №37

So far, great.. visiting with Tim.. very helpful.

ni
Review №38

The staff was extremely friendly and kind. Greg Ervin was great to work with and very helpful.

Pa
Review №39

Lucas and Tony were exceptional, helped us find the perfect car for us- they were 5 star service. Giving 4 though because dealership didnt and doesnt fill up the gas tank which is odd, all other cars Ive ever purchased (different dealers) came filled as a courtesy.

Da
Review №40

Parts department was helpful. Prices were reasonable for a premium brand.

Ke
Review №41

Amazing! ALWAYS IS and recommend repeatedly -

Br
Review №42

Was a great experience working with Jay and everyone at Acura of Omaha! Was a quick process and helped with everything we needed.

gm
Review №43

JT has the worse customer service ever. Who talks disrespectful about the customers while the customers are inside in front of his office. The cars are listed as one price then they raise up the prices. Terrible customer service at this place. I wouldn’t recommend anyone going there.

Go
Review №44

Amazing salesman, Jay Kraus. If you are in the market for a new or used car hes your man!! Made buying a new car stress free. I would highly recommend him and Acura of Omaha. Thank you Jay!!

Ji
Review №45

Always helpful and very professional! I wouldnt take my car anywhere else

Wi
Review №46

I stopped at this dealership to get my oil changed on a road trip. Acura of Omaha charges more for this service than my dealership back home ($80 vs $55) so I called to see if they would price match. They said sure, as long as my dealerships price wasnt a promotion, which it was not.Once I got there I asked about the price match. I was told by Pat Sedlacek that it would not be possible unless I showed him a coupon/promotion from my dealership, contradicting what I was told over the phone. There was no coupon because $55 is my dealerships regular price.Mr. Sedlacek rudely refused to price match because he did not believe that my dealership charged $55 for the service, and insisted that I prove it to him. I couldn’t find pricing online so I asked him to call my dealership to confirm it. He begrudgingly called them, and they confirmed that they do in fact charge $55 for a full synthetic oil service. He was clearly frustrated by this, but proceeded to price match with my dealership. His behavior was unprofessional and made me feel really uncomfortable. The $25 difference wasnt even a big deal, but I felt the need to hold him to the dealerships word out of principle.To further erode the integrity of their service department, a different technician said that most of my fluids were dirty and needed to be replaced. All of the fluids he mentioned had been replaced very recently. He was unable to offer an explanation. Did they even check the fluids? Did they even change my oil after that whole episode? Who knows.

N
Review №47

Nice friendly staff. Good car&SUV selection.

Je
Review №48

First time at this dealership as I am new to Omaha. Had an issue with my TLX. Sales manager Jeff H got me all fixed up and was very personable. I know I will be back!

Ju
Review №49

We worked with Tim Tolliver, our sales person. He was very knowledgeable about the cars and found him to be very polite and helpful.

Jo
Review №50

Great car buying experience. Randy (RJ) gave me a great internet price, and that was exactly what I paid. Very transparent. Highly recommend.

Ta
Review №51

Took my car in for a airbag recall and everything was fine until I got halfway home to notice that my check engine light was on. It wasnt on before I got there so something happened I wasnt told about.

Ma
Review №52

Acura of Omaha has an exceptional service department. Everything runs flawlessly. Whenever the car requires extra maintenance, Steve always explains everything in detail. He also rates necessity levels of replacements. Cars require maintenance, and living in Nebraska, sometimes require more maintenance due to extreme weather conditions and damaged roads that reflect the intensity of Nebraska winters. I receive superior service from Acura consistently over a 7 year span. Thank you, Acura of Omaha...especially Steve in Acuras service department.

ke
Review №53

Came in for Acura Appreciation Days for free Multi Point Inspection and Clean the car inside and out. Spent over $1600.00 for new tires and alignment, replaced brake light and ordered set of fog lights. It appears that the cleaning of the car was not a priority and at most was a quick wash and vac. Expected a little more detailing inside and out for what I spent. Even with the new tires the wheels were not cleaned and still had grease left from the install

gj
Review №54

My wife bought an Acura TL from Acura of Omaha before we were married, and always had the dealership service her car. One day my wife hits a pothole and the tire falls off the bead. She calls me, and I put the spare on, and tell her to stop by Acura of Omaha on the way to work to put the tire back on the wheel. After leaving the dealership, she calls me and says that the service department had told her that there was a nail in the side wall of the flat and had sold her a new tire. She had already left the service department and was late for work, so I ran down there reaching the dealership in less than a half-hour later. I asked to see the tire in question, and the mechanic directed me to a pile of tires. I pulled every tire that could have come off my wife’s car (about 15 or so), and inspected each of them. I did not find a single tire that had a nail in the sidewall, and almost all of them had more than half their tread left. Upon asking the mechanic about this, he offered the excuse that “they must have taken the tires away”. I asked to see the manager, who told me that he could not talk to me, because I was not the purchaser of the car. My wife then called in and complained, and we received a letter from the manager, that apologized for the “misunderstanding” (e.g. sorry you caught us trying to rip you off) and a check for half the amount of the tire. Final analysis, I am still out over 150 buck for a tire that I did not need and even more outraged that the manager offered false platitudes, but still kept half my money. Either Acura of Omaha was ripping off every person that brought in a flat tire that day, or they tried to take advantage of a young minority woman who did not know better. If you want an Acura, my advice is to drive to Kansas City.

Ed
Review №55

The service department and customer service are friendly and they are great when following up on your experience with them.

Do
Review №56

Power steering pump went out late Friday afternoon on our MDX and over 500 miles from home. Stopped in without an appointment and received outstanding service by service advisor Pat. He had it fixed and I was out of there in less then 2 hours. Best in class, gold standard service.

De
Review №57

They were very friendly and helpfu. Our vehicle can be more of a challenge because its from Canada, but they went above and beyond to get what needed to be done done. Great customer service :) thank you!

An
Review №58

Coordinated with RJ on a 2011 Hyundai Elantra. He had the car ready when I arrived, we drove it, and the car had a few defects which he agreed to discount the price for. No games, no runaround, and very easy to deal with. From arrival to making the deal and then working the paperwork in the loan office I was in and out in 90 minutes. Will definitely return here for future purchases. A refreshingly pleasant dealership experience.

Ho
Review №59

As always great service.

st
Review №60

Found a good car here however....When a salesmen tells you the reason a tire its low on air pressure is because the change in air temperature, 85 to 65, caused the air pressure to lower dont believe them. A nail in the tire will cause that however. Funny how that works

sh
Review №61

Just want to state, if you want a solid professional who will go the distance to get you the best deal possible, please ask for Jeff Holbrook. Jeff and I have been doing business for over 9 years (3 vehicles) and hes simply the best !Sincerely,Steve Styers

Er
Review №62

Very poor experience with the service center on multiple fronts. From poor listening (on their part) to poor communication, making us leave our car overnight unnecessarily. Then as I finish paying they say “if you wait a minute we’ll run it through the car wash”. 60 minutes later I’m still sitting here waiting.

Ma
Review №63

Excellent service, friendly helpful sales staff. Took time to show all the new technology Acura has to offer in their new 2016 cars.

Da
Review №64

I was in the market for a new SUV. The Acura MDX was a vehicle that I was really interested in driving. While I cant speak for other stores, this one has terrible customer service!! After spending some 30 minutes in the store, I never even drove one! Instead, the salesmen bored me to death discussing features! Finally, I gave up, left and went to Infinity! Infinity took a copy of my license, threw me the keys and the rest is history! Most companies discuss features while you drive! Very disappointed!!

Ca
Review №65

After a year of trying to get recalls fixed on my Acura MDX, Acura finally had my car towed from Lincoln to Acura of Omaha this morning.The tow truck driver was promp and professional with pick up and delivery, and seemed to treat my car with care both loading and unloading.I was shocked in delivery to find that several dash lights on my vehicle were on that werent on as I parked it at my job for pickup that morning, and even more so when the driver handed me my invoice from Acura noting that the lights were on the invoice as well!I called and talked to the service advisor Pat and he maintained that the lights were on when he turned it on to check the mileage (something the tow truck driver had also done, but didnt note and when I asked him if they were on he said he didnt note them),I got frustrated at the lack of resolution and hung up the phone.Later I called back and asked to speak to the manager or supervisor of service, and was told it was Pat, she asked me my name and when she returned to the phone told me he had gone for the day. I asked to leave a note and then asked to speak to the manager of the dealership. I was placed on hold and while waiting, my significant other took the line, when she returned to the line again, imagine my suprise when he was connected to Pat who had previously left!After speaking at length of our frustration, Pat offered to let us make an appointment and we could drive the hour to Omaha each way so he could read the codes and we could see what needed to be fixed.And then what? We can pay to fix whatever was somehow damaged during what was supposed to be a free repair?Thanks a not Acura of Omaha 😡

va
Review №66

Good service.

Yo
Review №67

Road with a friend to drop off there vehicle to get fixed

Lo
Review №68

Great dealership with helpful staff that goes put of their way

Da
Review №69

We purchased a used Mdx. We ended up dealing with Alan, a manager. He was disingenuous at best. I have had good experiences in the past with the service department , but the buying experience left everything to be desired. I expected so much more from a luxury brand, not the stereotypical used car guy I had to deal with. If my wife had not really wanted the car, I would have walked out. The dealership probably lost my maintenance work, because Alan was borderline dishonest.

Fe
Review №70

Very good service

Wi
Review №71

So much better that Grandpa Steve took it over you know H&H he knows who he is Grandpa Steven is Easter eggs I was at H&H employee years ago I am the ghost of past H&H good store bought a car for my dad there a couple years ago stop by once in a while just to make sure since Steve is out there with the high falutin BMWs go there you have a good time the price is Abby right car serviced right Grandpa Steve door

St
Review №72

This review is for pricing only. They have always been pleasant when I have inquired on pricing or inventory. BUT why, why, why? Does anyone actually make a purchase here. This dealership competes against no one and the pricing reflects it. No Costco or USAA auto buying participation says it all. My last three Acuras all came from the Denver area.

Ma
Review №73

They were able to get me in the same day to do some recall work on my car.

Da
Review №74

I just had the best experience buying a car that I have ever had - they are so professional none of this what will it take to get you into this car today stuff . What a difference in working with a luxury car dealer and a professional staff

Br
Review №75

Acura has always been a cut above the rest and this dealership was certainly no exception. Top notch, highly recommended.

Co
Review №76

Good quality cars. Theyve got some high quality complimentary cookies.

ji
Review №77

This is my fifth Acura since 2009! I have worked with 4 salesman and each of them has exceeded the prior ones. My current salesman is Jay Kraus. He knows everything about the new cars and is always a text away. My limited service interactions occur with maintenance and hardly ever a debilitating issue. The team of Pat Sedlacek, Garry and Steve Carberry put up with my perfection demands and do it with a smile! I always feel like I have gotten a good deal, honest service and these guys are always there for me.

Ad
Review №78

Everyone was super nice and helpful. Brad and Jay were excellent and made my first car buying experience worth the 2 hour drive!

Br
Review №79

Great service as usual! Our Service Consultant did a great job and our RDX was in and out as scheduled!

Ju
Review №80

Overall a very good experience, Ed was our salesman and he was courteous, professional, and thorough. We arent from Omaha so they stayed late on a Saturday to talk to us about our options, ended up getting a new RDX and we are very happy with it.

B
Review №81

Not your typical pre owned car sales experience. Staff is great, and Jay was a fantastic sales consultant. Good value all around for pre owned MDX and trade in value. Overall experience was pleasant and quick. Give Acura of Omaha a shot and you won’t be disappointed.

Ed
Review №82

Let the owner know . The new car mananger is very bad respectful to the customer .He is acting like he doesn’t need customer . Pls don’t come back to the one in omaha Nebraska . Bad professional service n low educated.

Ma
Review №83

Got the SUV we wanted with cash, went pretty fast

Da
Review №84

Quality service good waiting area with snacks and drinks available.

Ir
Review №85

BUYER BEWARE! I bought a 2014 Loaded Acura MDX and now have an IPHONE6 and the Acura 2014 and 2015 will not pair with a Verizon Iphone 6. Dont spend $50,000 if they cant even pair with one of the most popular mobile phones on the market.I wonder what else I will find that Acura is so far behind on.

Mi
Review №86

Beware! Lets start with the fact my wife inquired over the phone about the vehicle, sales rep asked what her name was, days later he STALKED her, figuring out where she worked and calling her at her job! I inquired online about the same vehicle, receiving a response with an email with a the special eprice of 1k dollars off listing price. When we walked in I must of had the word SUCKER wrote on my forehead. Took for drive, loved it. Offered the sales rep a bit less than the eprice. He came back with paperwork... price, payment, taxes... 200 dollars off the ORIGINAL price. I said you just sent me eprice 1k off 3 days ago, he said they just did a bunch work to it and there systems havent been updated. Asked what they did, he came back with a 800 dollar receipt for bogus work dated 2 months prior. Then there was the finance guy who acted like we was all in big trouble because I didnt want the GAP insurance. Received check for registration 4 days before in-transits expired. On the bright side I got the vehicle of my dreams, its just to bad how hard they try and take advantage of you.

Em
Review №87

My experience was great! Steve in the service department was incredibly friendly, helpful and responsive.

Jo
Review №88

Great people in the service department

Ke
Review №89

Unfortunate experience with the Service Department. My RDX which is still under warrenty was scheduled for a 2 pm appointment and I drove from Lincoln to be told some woman must have scheduled this. My issue was not taken seriously but I was given a loaner, returned in an hour to find my car sitting in the lot. I inquired into whether the issue was addressed and I could go and I heard, no we havent found anything yet . My car was making a squealing noise which is intermittent and needs to be driven to hear but my kids and others have been annoyed to drive this nice car that sounds horrific going through my neighborhood at times. I sat for 20 more minutes and was suddenly told it was getting a car wash and the problem had been addressed and the noise had not been heard since the problem was addressed. Twenty minutes earlier no one heard the problem? very odd. I made my hour long ride back home and my daughter got in my car to use it for an errand and returned only to ask what the HELL with my car. NO... the problem is still present and I question if anything was done other then a car wash. I wasted several hours of my week driving down there to be dismissed. I am a physician and I do not have time for this nonsense. I have been buying Acura or Hondas since I could drive so it is unfortunate that I will no longer stand behind this company. I still have my embarrassing sounding Acura still under warranty and I was dismissed after an hour for this warranty issue.because it was a Friday afternoon and some woman scheduled this appointment. I would like to add that my rotors have been adjusted and then replaced already and fairly recently and suspect this is related to this work but I continue to be dismissed. On a side note. Kuddos to Steve in the Service Department who tried to explain to me what the blue sheet said and I do appreciate the explanation he was kind and friendly but unfortunately I did not work with him. I just asked him to help me understand what had just happened as I was sent away with NO FIX to my car at all.

La
Review №90

Service was good signage to service could be better.

Di
Review №91

Jay made purchasing our RDX an enjoyable and informative experience.

E
Review №92

Awesome customer service.

Ma
Review №93

Salesman James was initially friendly and seemed honest, but did not follow through with the price, saying manager wouldnt go any lower. Also initially said the miles on the vehicle he showed were 77,000 when it was actually 89,000. We liked it anyway and bought it, though a few days later found out there was a problem with the car at high speeds. Service department has been a nightmare, not customer service oriented, and take forever to even look at it, meanwhile I am without a vehicle at all. Car in shop for second time because they didnt fix it before. The salesman is still trying to sell my mom another car when they cant even fix the one we just bought, which was $15,000 after warranty. It had not been a good experience at all....bought the car a week and a half ago and have barely driven it.

RD
Review №94

Bought our second Acura from here last weekend. Very friendly people in all departments. If youre looking to buy, Jay is your man.

Wy
Review №95

Always professional.....informative and reasonably quick in getting work done!

Ju
Review №96

Acura of Omaha has excellent service, and always does a great job with our cars.

Ja
Review №97

Ive purchased 2 vehicle from Acura of Omaha and both times my experience has been excellent. I worked with Jay Kraus and Alan Jankiewicz on my vehicle purchase. They are honest down to earth gentleman, and have gone above and beyone to help me out through my purchases. I highly recommend anyone needing a great reliable vehicle, check this dealership out! 110% -Jacob

Tr
Review №98

Place is a real bummer these days..... I bought my car there and when I went to trade it in on a new one they (Acura of Omaha) offered me $1500 less than the Lexus dealer & Carmax did! Ive actually been buying cars from Acura of Omaha for many years!! I know Im not the easiest person to deal with but their margins are unreal at best. I heard Brad tell the nice young salesman offer him $9K and maybe we will get $13K out of it?? I cant understand why the Acura dealer couldnt at least match the other guys ? I left mad and frustrated, I am done with them if this is all the better they can treat me. NEVER have heard a response to this post by Acura of Omaha. How can you throw a 15 year customer to the curb who has purchased more than 5 new Acuras and many used vehicles?? I cant understand why a loyal, long term customer means so little to Acura of Omaha?

ta
Review №99

Best service experience Ive ever had a dealership

Ja
Review №100

On my third vehicle from here and Pat n the service dept is the primary reason I return. He is helpful, professional, and ethical (and has been there for 30 years).

Information
64 Photos
100 Comments
4.3 Rating
  • Address:4211 S 144th St, Omaha, NE 68137, United States
  • Site:http://www.acuraofomaha.com/
  • Phone:+1 402-408-2000
Categories
  • Auto repair shop
  • Acura dealer
  • Used car dealer
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
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