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The Falgrove
5410 S 111th Plaza, Omaha, NE 68137, United States
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Ca
Review №1

Stay clear away from this complex. The cheaper pricing may be enticing, but you get what you pay for.I have had nothing but problems the last 6 months Ive lived here. My dishwasher was broke and inoperable when I moved in. My garage has broken twice. My A/C unit has been absolutely abysmal since I moved in. The walls are extremely thin and the other tenants are extremely loud and rude. And the worst part, management simply does not care and will do everything in their power to not help.Circling back to the A/C issues - This one is what really frustrates me. My A/C has been broke for months now. I have submitted multiple maintenance requests, as well as emergency requests, all of which took DAYS to even look at. All of the fixes maintenance put in place never helped, and my apartment is consistently the same temp as it is outside.Living here has been miserable.

De
Review №2

Kaylee has been so amazing with everything!!! She is very Courteous and has always gotten back to us in such a timely manner and reached out anytime there has been a problem and tried to fix it!

Th
Review №3

I will NOT recommend this place to anyone especially people of color. My wife and I been here for few years and we actually renewed our lease last year because this place is close to our jobs. Very rude managers. They will charge you for fees with no explanations truly! Poor communications! Please look elsewhere! I am Trying to delete any good review I may have written in the past because of one other nice manager Alison!

Li
Review №4

If I could leave a 0, I would! Dont ever apply to these apartments. They take a 200 dollar deposit and tell you that if youre not approved theyll give it back. I was approved under the circumstance that I put down a full month deposit, which would have been over 900 dollars. I told Allison that I would discuss it for my fiance and that likely we wouldnt be able to do it. She tells me that she wont cash the check if I decide not to pursue the apartments. Next thing I know, two weeks later they took my check anyway without my permission when I told them that I had decided to go with another apartment and already put a deposit down on them and then they refused to give me the money back, and said that security deposits are only refundable after 48 hours, even though they clearly werent holding an apartment for us since we required a full months deposit. So they just took my 200 for doing nothing and then ran. I have mouths to feed and BELIEVE me when I say, the better business beurre will know about this and I WILL be filing a claim on this. Shady as hell. Heartless. When a mother calls crying needing money back to support her children.

Sh
Review №5

These apartments are really nice. Spacious apartments, good grounds. The pool and clubhouse are going to be remodeled soon. Also the maintenance supervisor just added on is an AMAZING maintenance person. He loves his residents and his job! Hes really good at his job!. If you have a problem it will get addressed!😁

Ca
Review №6

We are new here, but almost everyone has been so kind and helpful. We are happy to be here! Clean place and very roomy.

Ve
Review №7

I dont recommend this community for anyone. They are charging very high for the amenities they provide here than any other good communities. Recently the property Managers have changed and the new folks talk to us in such a way that we are living in their home for free . Always they look for a chance to charge penalty . If the Rent check is given to them just one day later, they are charging 70 $ . Overall, I had a worst experience with Falgrove

Au
Review №8

I have lived here for 3 years now and honestly it is overall a very nice place to live at. Sometimes they would charge you some unnecessary fees so will so other places. I will recommend to anybody who is looking for a place to live and raise kids.

Ro
Review №9

We ( my dog Weezy ) and I moved in in Feb of 2017 from another very close Apartment complex and was awestruck by the difference, actually there was no comparison. The entire grounds are kept in impeccable shape and its a pleasure to come home everyday first ring that they have changed or added something new. Even after our straight line of wind storm of a June 16th the grounds were attended to immediately.After getting used to not having maintenance people around at the previous complex Im still pleasantly surprised o have ever n the smallest problems taken care of so quickly...the guys are great. For the office staff I cant say enough about Meghan, Douglas who has relocated to another property and now Alissa who has joined Meaghan, his woman is on a first name basis with almost everyone. She made me feel right at home from at when I came to inquire and has delivered on EVERY promise to make me feel at home. The apartments are spacious and smartly appointed. With a full size washer and dryer in every apartment and the kitchen appliances are if not NEW they are near new. When a unit becomes available the apartments are being constantly updated with fantastic flooring and lightning packages. The closest are nice and big and boy do they ever have a lot of electrical outlets..you wont need any extension cords here.Of course they allow dogs and the neighbors are pretty good at being responsible dog owners...Falgrove , provides stations for waste bags so there is never an excuse😉.They do have a gym although I personally have not used it , it is nice and modern and clean and the pool is well maintained and is used by many of the residents. If your looking for a nice clean safe and really pretty place to live not to mention a very nice apartment air certainly would recommend Falgrove, I know I will be looking forward to renewing my lease next year.

Ra
Review №10

I lived in this apartment for about 6 years(Till Nov 2013). It is good place, well built apartments and near to schools.Managements interest in maintaining the quality of service had reduced drastically. Few samples:1. If we report any problem, they provide service with out bothering about the quality.2. Recently more Bedbugs, Cockroach & Rats in most of these buildings.3. New manager had not respect towards tenants.4. Tried approaching Lund with complaints and didnt find any corrective actions or improvements.5. More over there is loyalty for those who stayed for a long time.6. Earlier management and property manager used to be polite and responsible but not any more.Good luck.

Sa
Review №11

Good community. Decent amenities and more than anything else, very close to lot of restaurants, walmart and target.The apartment people are nice and very responsive. I would like to appreciate Jennifer who I recently interacted with after I moved out of the apartment. They helped me getting my security deposit amount back on time without my having to follow up.

Jo
Review №12

This has been my first time living in Omaha and overall I am very pleased with my stay. There are some pros and cons which I will discuss.Pros: The first thing that caught my eye was the beautiful landscaping, any company that cares about the appearance of the grounds at an apartment complex most likely will care about maintenance and their tenants as well. The apartments are spacious, decently taken care of. I feel like for the cost of rent you get a TON of space. Wifi is relatively cheap, $25/month. Fairly quiet, I can hear people in the hallway if Im in my living room, but nothing out of the ordinary. The pool is well maintained for being an outside pool, regularly cleaned. Maintenance has already changed air filters twice this year, sprayed for bugs once, and theyre currently giving the outside of all the buildings a fresh coat of paint. In addition, maintenance has responded to my call the very same or next day every time Ive called. Ive never been charged any fees, but I always make sure to pay my rent on time ;)Cons: Parking. If you live on either of the buildings on the ends, parking will be an issue as there are not enough spaces for all the tenants and noone has reserved spaces. Maintenance may not be able to fix the issue right away. I have had a water heater issue for about two months and maintenance has not been able to figure out the cause. However, I dont believe its from lack of trying - they have responded to my call within 24 hours every time, replaced the appliance multiple times, and are now contacting a professional service. This is a mixture of a pro/con that I think is very typical for all apartment buildings, not just the Falgrove. To their credit, they have given me a key to another unit to shower in when I havent had hot water. Lastly, I have had two packages go missing in 6 months. Again, I do not blame the Falgrove for this as Im sure this is fairly common at most apartment buildings if you receive packages when you are not home. Just as a heads up though, you may want to install a ring doorbell or something similar, or have your packages shipped elsewhere like I do now.

pr
Review №13

Posting this review in the middle of the night because I could not sleep due to AC repair in the month of July. It has been 4 days the AC has stopped working and I have been calling emergency for all the 4 days. Each time the technician comes in and says he fixed the problem and the problem still exists. Totally frustrated with the service and maintenance and management doesn’t even bother to provide backup for any issue like this.The AC problem still exists and my sleepless nights continues.... so guys please think before you start living here.

su
Review №14

Recently management has changed and is not supportive. Recently they are charging for unnecessary maintain acne charges which are not acceptable. Very Poor maintanence, I wont suggest to my friends. Look for other apartments. Management is making cash because of Disney school but look for other apartments. I am planning to move out.

Cr
Review №15

Would not recommend to anyone who respects themselves. No snow removal in the winter, horrible and irresponsible maintenance crew.

Ri
Review №16

Apartments are nice, indian community in apartment is very helpful. Management doesnt provide much support or help.

Th
Review №17

Very very very rude staff! always charge unnecessary fees without explanation.

Ch
Review №18

Stayed for five years ...Good neighborhood , worked out well !!

Information
81 Photos
18 Comments
3.1 Rating
  • Address:5410 S 111th Plaza, Omaha, NE 68137, United States
  • Site:https://www.falgroveapartments.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 402-597-9403
Categories
  • Apartment rental agency
  • Apartment building
Working hours
  • Monday:9am–6pm
  • Tuesday:10am–4pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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