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Mike Bryant Heating & Cooling LLC
1711 E 123rd Terrace, Olathe, KS 66061, United States
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Ro
Review β„–1

Fantastic!! Came out on Fathers Day and had us up and running again in an hour. Accommodated my schedule that day as a loved one was in the hospital as well! They are the best! Wouldnt have anyone else out ever!! They had previously worked on a couple of rentals for me as well and did a great job on those. Super company to do business with for sure πŸ‘

bo
Review β„–2

Called and spoke with Mikayla this morning. Great customer service and support. She was able to answer my question and helped me resolve a minor issue right then. Got everything all fixed. Very happy customer.

Ro
Review β„–3

It was a wonderful experience. Carl was really informative and steered us to a total system that was economical and met our every need. Did not try and sell us a system overrated or overpriced for our demands. Great company to work with. Highly recommend them!!!!

An
Review β„–4

Phenomenal service!!! Worked with Carl and he made the whole process so easy!!! Very friendly helpful and no up-selling. Honest knowledgeable and very customer focused. I had plenty of questions and everything was worked out prior to install.Now the install date.. guys showed up on time with good attitude and friendly. Everything was done above and beyond my satisfaction. Truly perfect experience. I will not go anywhere else ever for HVAC needs. THANK YOU!!!!

ka
Review β„–5

Eric was our technician he called before coming to let us know he was in his way over was here even a little bit ahead of time, and while here he was very informative of what was going on with our unit outside. We appreciate the time he spent not rushing is working and jumping to it’s the motor and looking at one other part and thank you. I will be referring my friends and family you for future fixes and will be calling for future fixes. Thank you so much! I wished I could give more stars.

Da
Review β„–6

Excellent service all around. Its hard to find good quality service like this anymore. Mike Bryant H&C did not disappoint! Their team has been incredible to work with. Terry provided exceptional customer service from the get-go and was a breath of fresh air to work with. We have had no issues with our system since the new install! Thank you for your service!

St
Review β„–7

We worked with Carl Lathrop to select the best heating, A/C and thermostat option for our new home. He was a fantastic resource! He was helpful, knowledgeable but not pushy as we had feared. It was great working with him!

A
Review β„–8

This was my first time using Mike Bryant Heating and Cooling and I was very impressed! The Techs were great especially Eric W. He was professional, courteous and very knowledgeable. It did take us several times to figure out the heat pump problem as it was not a normal issue. Each time he went above and beyond including delivering and installing parts when his schedule was already packed. He solved the problem and everything works great now! I appreciate the high level of service I received from Eric W and Mike W. Mike Bryant Heating and Cooling is a reasonable and fair company and actually does what they say they will! I highly recommend them to anyone.

Je
Review β„–9

Our furnace stopped functioning and required replacement during frigid, negative temperatures. No company in the area could provide installation of a new furnace quickly to provide relief of such low temps inside our home, leaving us cold and worried over freezing pipes after not having heat all night. We called Mike Bryant and Terry and his crew were at our house within twenty minutes to assess our furnace and provide a plan for same day installation. We have never experienced such incredible customer service as we have with this company. Highly recommend for any HVAC needs-they went above and beyond.

Br
Review β„–10

Ive used Mike Bryant several times - always do a great job and dont kill you on price. Excellent value. Special shout out to their man Squire Nathan Burns who just fixed my humidifier. Ridiculously friendly and gave me some most excellent money saving tips to boot. Many Thanks Nathan!!!

Za
Review β„–11

Number 29 truck tried running me off the road multiple times. Had to slam on my brakes before he caused an accident. He had serious road rage. Luckily dash cams are a thing.

Ja
Review β„–12

I called Bryant because my heating system was not warming my home properly. I called on Monday and had a service tech out on Tuesday morning! Jesse came out, checked out the system and found out the issue, and provided the recommendation on what needs to be done. The system is now working properly! I was afraid Id need a new system, but nope not at this time as it is working properly after Jesse diagnosed the issue. All is working well and I am very happy with the service provided. I would recommend Mike Bryant Heating & Cooling Inc.!

Jo
Review β„–13

You have 3 drivers that need to learn how to drive and be professional. This morning 11Dec20 around 0530, on 435 west bound between Holmes Rd and Metcalf, 3 different trucks with your logo sped up on my as I was passing in another lane. This was not in a contagion either, these 3 trucks were spaced at least a mile apart from each other. I dont appreciate the fact that as Im trying to legally pass your trucks, I look down and Im doing 10MPH more than what I was just to get around them. Highly unprofessional. If they drive like that, why would I ever want to do business with this company in the future? It seems from previous reviews, your drivers have a history of issues. Perhaps the MO and KS Highway Patrol need to be contacted???

Em
Review β„–14

Our AC went out and they sent a tech out the same day. We needed to have our coil replaced and they took care of everything. They confirmed the warranty, kept us cool while waiting for the part, installed in timely manner, and even fixed our compressor. Every interaction by phone or in person was outstanding. Highly recommend!

Ra
Review β„–15

Big person has trouble working on a low part of the heater, said that the heater should be replaced with a new one, another company was called and it was fixed in an hour

Ry
Review β„–16

Our AC went out on one of the hottest days of the year! Called Mike Bryant and they came out for an estimate that day and were able to replace the ac the very next day and for much cheaper than 3 other companies that gave us an estimate. Highly recommend!

Ja
Review β„–17

Quality company - dont think twice.Our process started with a quote that the salesperson charged our AC for free while we made our decision to move forward. This was a high selling point for me because it was 93 out and my pregnant wife was dealing with the heat and patriot heating cooling just scared her to try and buy a unit that day with lies about our current system, and issues. I appreciate them not trying to use the same tactics as most heating and cooling companies and trying to take advantage of people in trouble and in discomfort like my wife.The install was just as perfect with great installers who took care to put floor protection down and explain the process of operating our new system. Dont think twice about calling someone else.

Ch
Review β„–18

Top notch customer service and knowledgeable staff! I recommend Mike Bryant Hearing and Cooling with confidence. Customer for life.

Ma
Review β„–19

Cannot say enough good things about Mike Bryant. Everyone we encountered at Mike Bryant was great! Very honest, hard working and went above and beyond to make sure we were comfortable.

Ba
Review β„–20

Performed fall maintenance on our Lennox heat pump. The technician, Jesse, was very personable and professional and offered several helpful tips.

Jo
Review β„–21

I bought my furnace and air conditioner from Mike Bryant and he was very reasonable and did a great job. This week my house was hit by lightening and he not only assured my system was working but he also repaired my siding that got melted. Great Job Mike!!!! I would recommend hiring him!!

Me
Review β„–22

I was very impressed how quickly you came out to my sons house and got them back up and going again. Thank you for your response!

Ch
Review β„–23

Extremely friendly. Called on personal cell to make sure everything was working and if anything was needed to call him back and he would come check on it.

To
Review β„–24

I had some warranty work/replacement done with complete satisfaction. In the process three different technicians were on site and all three were extremely polite, efficient and helpful. The warranty was fulfilled more than fully. I recommend Mike Bryant H &C.

Je
Review β„–25

One of your vans just cut my wife off, without using his blinker on Santa Fe. When she honked he yelled at her because his lane was ending like that somehow justifies almost sideswiping another vehicle. There was nobody behind her so the correct action would have been to slow down, turn his blinker on, and merge over safely. Judging by the other multiple negative reviews about your companies drivers I would say some significant training is needed before they seriously hurt someone.

Za
Review β„–26

Mike Bryant heating and cooling installed a new AC unit significantly cheaper than their competitors. They were able to install the same week and their technicians were on time and very professional. Great service experience across the board. Thank you!

Bo
Review β„–27

They always provide excellent service and attitude! Its a pleasure to have them as a dependable contractor.

Ch
Review β„–28

I have used Mike Bryant Heating and Cooling after two friends had used the company and been happy with the service and the pricing for new units. I had them install new units for me about 4 years ago and I have continued to have the company service the units in spring and fall. I have passed the company name of Mike Bryant Heating and Cooling onto at least 10+ additional friends and clients to date. Definitely will continue to recommend.

An
Review β„–29

Our new home experienced a failure of our Nest thermostat. This resulted in our system running on its own with us unable to regulate the temperature or the mode. This is a 6 month old home. The soonest appointment I could get was 5 days. I am writing this review in my 80 degree home. As this was a warranty issue calling anther HVAC contractor was not an option. I would avoid this company if at all possible.

Ja
Review β„–30

Mike Bryant Heating and Cooling exceeded our expectations with their service. They were prompt with their response time, efficient in finding solutions for us during a stressful time, and the technicians were extremely knowledgeable. Absolutely recommend them!

Ky
Review β„–31

The 10 yr old Goodman unit was loud and inefficient with some problem areas throughout my house. The guy that came out was very knowledgeable, and recommended a Lennox system which qualified me for some great rebates (KCP&L, Spire, and Lennox). The final installation is very clean and the crew was very respectful of my home. Looking forward to working with them in the future!

Jo
Review β„–32

I have only built a few houses. These guys really help figure out what the house needs. I would recommend to anyone building their own house.

An
Review β„–33

If you enjoy a quiet efficient system dont use Mike Bryant heating and cooling. Management doesnt seem to care about the terrible quality of work. They installed a system in a new home, the system is noisy and they have beentrying to fix it for 3 years. They have only made things worse with bad work or should I say the lack of work. Try another company you will be happy you did.

Ke
Review β„–34

Prompt response to my service. Excellent service. Very professional.

Mi
Review β„–35

I have a new construction home that will not heat nor cool properly due to the lack of proper installation of my two HVAC units. There has been a total of 6 service calls in the last 2 months and the system still stays on and never shuts off. The installers have blamed the electrician, each other, and finally the Nest Thermostats. It seems it’s easier to blame everything and everyone instead of fixing the problem. We had an electrician rerun the wires just to rule out this reason and it turns out it wasn’t the problem. I’d like to understand why a tech would come out on a repair call and leave the system in the exact same condition it was in before the service call. The system is still on and we can’t shut it off without killing power to the unit at the breaker panel in th basement. This means I’m a human thermostat...I have to physically go down and turn off the breaker if the house gets too hot, and then turn it on it on when gets too cold. Wow, I can’t even tell you how frustrating it is.Oh by the way, I was told my dryer was installed incorrectly because it was overheating, when it wasn’t the dryer at all. It was the dryer duct inside the wall that was blocked. Good thing I didn’t listen to the garbage I was told by the tech. Good thing I was aware enough to mention it was probably a blockage inside the wall. I guess I should quit my day job. It sounds like good installers are in short supply.Unfortunately, I’m probably going to have to call another company on a warranty call to finally repair the system correctly.I’ve received zero apologies and assurances from this company after all of the service calls. You would think people would be professional enough to offer at least an apology, but they probably don’t want to admit to anything. It’s much easier to blame and guess the issue, instead of finding a solution.

Vi
Review β„–36

Our air conditioner went out on a weekend. Doesnt that figure? We calleed and left a message at the office of Mike Bryant Heating and Cooling. One of the service men called us back quickly. As soon as he finished his other call he came right over and fixed the probolem. He was so nice and told us to never hesitate to call if we ever have any more problems. I call that good service!

St
Review β„–37

We purchased a James Engle home with two systems installed by Mike Bryant. We have been extremely happy with the service so far, and Ive called two different times with questions around thermostats and home efficiency, and they have taken extra time to help me out. Carl in particular was extremely friendly and helpful.

De
Review β„–38

You got two of your people, that need to retake their driving test. Just now a few minutes ago on Kansas City Rd. the car in front of one of the vans stopped to turn. I was in the other lane, your van (license plate 378 LDV) swerved around then violently without their blinker and almost sideswiped my car. My brand new car! I had 3 of my babies with me, they were screaming because they thought he was going to hit us. Do you condone this activity? Then I’m waiting at the light at Santa Fe and Ridgeview. In the other van that says Mike Bryant on the side is so far up my rear you can’t tell the back of my car from the front of the van. They both turned into QuickTrip. All the dangerous driving and speeding just For QuickTrip.

Ch
Review β„–39

Called at 8:00 am for a furnace that wouldnt stay lit and received a 12:00 to 2:00 appointment slot. The repair man was very friendly and prompt, arriving at 12:15 and was finished with the work by 1:00. Would use this company again.

Da
Review β„–40

This is a stand-up company. They make things right. I will be using them for the foreseeable future.

wi
Review β„–41

Very knowledgeable and helpful staff , always friendly and prompt with all your Heating and Cooling needs , used them for years

Da
Review β„–42

Mike Bryant Heating & Cooling has provided in-home service for me in the past (help with a whole house humidifier and my air conditioning unit) but my review today is based on a call that didnt actually result in them making a sale.I was having trouble with my furnace recognizing when to light the burners. When I explained the problem to them, they could have insisted on coming out for a service call and making a quick, easy sale. Instead, they asked are you handy? and talked me through a quick fix of the problem I could do myself.I realize they dont offer free phone help and that this review may not reflect standard practice, but because mine was a simple fix, I feel like they did right by me. They will therefore be the first provider I call when I have more serious problems in the future.Thank you guys!

Ji
Review β„–43

Great techs and service will definitely use again!

El
Review β„–44

Why would you cut someone off and drive dangerously in a marked company car? If your drivers are any way to judge how this business conducts themselves I would never choose to them.

He
Review β„–45

Fast, friendly and inexpensive repair of my AC! I totally recommend!

Co
Review β„–46

They were at our home to fix our unit within 10 minutes of calling on a Saturday, totally recommend!!

Wi
Review β„–47

Great place and people

Information
54 Photos
47 Comments
4.3 Rating
  • Address:1711 E 123rd Terrace, Olathe, KS 66061, United States
  • Site:https://mikebryanthvac.com/
  • Phone:+1 913-815-1051
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Furnace repair service
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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