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TimePiece Watch and Jewelry Repair
115 Greenwich Ave, New York, NY 10014, United States
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Al
Review №1

So happy I found this place! I went in looking to get a small fix on my ring, which I got from my grandmother and wear every day. They not only fixed that but recommended a major improvement to the band as well which was getting thin and warped. I was super impressed at how quickly he was able to do such great work (only took a few hours on a busy weekend), and the price was totally reasonable.

mo
Review №2

Albert was the best! He fixed my bracket and cleaned my watches in record time! This place is a gem because it’s local and they strive for top service in every way. I highly recommend!’

Zo
Review №3

This shop is nothing short of excellent. The service is friendly and professional. Ruben is a master craftsman! He turned one bracelet that was too big for me into a beautiful set of jewelry in under 3 hours for a very fair price. This is the place to go if you need custom work done on your jewelry.

Me
Review №4

I was trying to find a jeweler that could fixed the very delicate part of the band on a beautiful Murano glass ring I purchased in Venice. I crushed the band while trying to lift something while the ring was on.Its not worth much in dollars but it means a lot to me as a memory. Plus, I dig the design and love to wear it!I went to about five different jewelers and even called a glass making company in Brooklyn, but everyone said it couldnt be done.Until...Not only did TimePiece fix the ring by being both a master chemist and creative genius, They also gave me a very, very fair deal on the fee and were incredibly nice. Also, they are very aware of Covid rules and take the proper precautions. I walked out wearing my ring feeling taken care of and beyond happy. Thank you so much!

Zi
Review №5

Fabulous experience. I forgot to ask the name of the gentleman who helped me change the battery for my watch. He also offered to clean my bracelet. I would definitely recommend here and would return if any of our jewelry needs repair in the future!!

Ma
Review №6

I trust Timepiece with all my jewelry. The guy who owns the place does a wonderful job checking diamond setting, polishing and fixing broken jewelry.. He made mine and my husbands watches look brand new. Very quick and high quality work. Highly recommend this place!

Ga
Review №7

I visited this shop today for the first time with a ring that required a deep cleaning. My own efforts to clean the piece were to no avail because it was soiled in crevices impossible for a layperson to get to. After reading the stellar reviews, I decided to give these pros a try. Albert, the resident jeweler, was very attentive and promptly cleaned my ring employing what looked like thorough, cutting edge methods. The result was lovely and free of charge! I was ready to pay and then delightfully surprised that they dont charge for cleanings. I left feeling very satisfied and most certainly would return if the need presents.

To
Review №8

The guy working in the store was so nice and fixed my necklace right away. 100% recommend

Er
Review №9

These guys are amazing fast, efficient, and way much cheaper then many of these other watch repair places that I have dealt with over the years. Ruben and Albert are honest businessmen. Thank you guys. Highly recommend people to come see them for all their jewelry needs

Mo
Review №10

I came in a few weeks ago with a tangled necklace - the necklace has a tiny chain so impossible to fix on my own. He was able to untangle it in a matter of minutes and then cleaned it before returning it to me. So impressed and will definitely be returning with any other jewelry issues.

Sa
Review №11

This was simply the best and quality repair service I’ve ever had in my entire life. I made an invisible tiny stripped screw on the back of my camera lens while exchanging a lens mount. I’ve tried every hacks those were out there on the internet to remove the stripped screw out of the lens and not even single place in the city said they could remove it. I came to this TimePiece watch repair shop with my last hope and asked for a help. Albert greeted me very nicely and Ruben who is a technician removed a stripped screw out of the lens completely clean in a less than two minutes. I almost had to buy extra lens adopters which cost nearly $100 and these guys just saved me from it. I can’t tell how amazing they would be at repairing jewelries and watches when they can deal with different parts of repairs. Thanks guys. These guys deserve more than 5 stars really.

Ka
Review №12

I have never in my life seen my jewelry so clean and shiny and also they straightened one of my bracelets for me in less than 5 min!! Such kind gentlemen highly recommend 🙌🏻

Ni
Review №13

Reuben is very friendly and does a great job. He replaced the battery of my Rolex and polished the bracelet. It looks very sharp; and at a very good price! He gained loyalty of a new customer :)

Ma
Review №14

I am delighted and most impressed with how my watch was repaired and polished! It looks and works better than ever. The price was very reasonable. Reuben does exceptional work. Trustworthy and honest. The precision and care that he used to fix my watch is appreciated. He obviously knows his craft. I was pleasantly surprised that it was ready sooner than I expected it to be. If you’re looking for top notch service, I recommend this place and I definitely recommend Reuben.

Ch
Review №15

Rueben is the best!!! I had a problem with the glide lock on my Rolex Deep Sea and he was able to source a new one and fix it at a reasonable cost. This is now my go to place for any time piece work.Thank you Rueben!!

La
Review №16

Ruben is a GENIUS! A true craftsman who takes his work seriously and knows the ins and outs of jewelry. I brought my beloved heirloom engagement ring from 1910 to him for a cleaning and he made it NEW again. He offered to take it all apart and clean inside and out (for $300), but he was honest and said he didn’t think that was necessary, a simple outer cleaning would do wonders ($25). He was RIGHT! After inspecting my ring, he was spot on with the time period of the ring and knew how delicate it was. I wouldn’t trust my ring with anyone else. I will only bring it to Ruben!

Re
Review №17

I had the best experience at TimePiece! Ruben helped me with a necklace and a bracelet, and both times was able to do amazing work really quickly and thoroughly, with a perfect result. I completely trust Ruben and really appreciated his help! Definitely recommend TimePiece, and thank you Ruben!

Ju
Review №18

Great local spot. I came twice and had exceptional service both times. They do extremely fast watch battery and watch band replacements!

Al
Review №19

Ruben is trustworthy, reliable and honest. We took an expensive bracelet for him to repair and felt comfortable leaving it with him. His worksmanship and service was first rate. Great prices, great service, great guy.

Cy
Review №20

They are great at fixing all of my jewelry and always make it look better than it did before. They are fast and well-priced for a great service.

Lo
Review №21

I buzzed on the door and was welcomed into this charming, eclectic store. I needed a battery changing on my watch. Ruben, the owner, in his kind and accommodating manner, explained the differences in the two battery options. I opted for the better, store battery. Ruben offered to clean my watch. My watch is fully rejuvinated and looks brand new. The price was very reasonable and I was in there for about 10 minutes! His brother, Albert, was in the back, creating magnificent, custom jewelry. Both talented and dedicated. I highly reccomend this place and will definitely be going back. What a team!

An
Review №22

Highly recommend this for jewelry repair! I went in with 2 broken necklaces and earrings with a stud broken. All were fixed within the day! To make sure the earrings matched, they even recreated by hand 2 studs for both of the earrings. Great service!

Ja
Review №23

Stopped in with a cheap but sentimental ring whose band was so terribly bent it was practically horizontal to the gem. Albert fixed it back right then and there. Wears even better now than it did before!

Te
Review №24

Came in for a battery replacement and got a full service incl. watch cleaning and reset. The whole process was super fast (5 mins approx). Were very happy with the service and the price.

Ra
Review №25

TimePice NYC is definitely the place where you want to take your watch or jewelry for repair!!!! Ruben is a real deal guy. Hes very honest, extremely kind and most importantly hes a true master in his field!!! If I could I would give the place 10 stars!!!!! TimePice NYC is an excellent example of how a professional and excellent service should be like. Thank you Ruben!!!

Mi
Review №26

We’re so glad we found Ruben. He is professional, kind, expert in his craft and completed the job while we waited at extremely reasonable prices. I recommend highly!

Do
Review №27

Incredible service, extremely kind staff, and very timely and efficient. Best jewelry repair experience I’ve ever had

Te
Review №28

Here’s a case where a Google 5.0 rating is totally deserved.Fixed my daughter’s cherished gold necklace today quickly and flawlessly. And then went to the trouble of polishing it for her. Excellent.

ri
Review №29

Went over to this amazing watch shop in Greenwich Village as I decided to fix multiple watches which the bands needed to be changed, battery needed to be swapped. Ruben the watch maker is amazing.He works on both hi-end watches - Omega/Rolex/Cartier and also on daily drivers like Seiko, Gshock etc.I got a watch band polished, changed batteries and also swap out the straps. Its amazing how swapping a old strap for a new one completely makes the watch look like new. For one of the digital watches, it needed a specific screw head which was uncommon -- ruben actually made a custom screwed for me and then fixed the watch.I highly recommend them for all watch servicing, Great find --- amazing work, good prices and quick turnaround. A+

Ha
Review №30

Reuben brought my 1920s wristwatch back to life. He’s a very talented and kind repairman. You won’t be disappointed

Je
Review №31

I love everything about this place! Everyone is so pleasant and pays attention to detail. I have gotten jewelry cleaned or fixed several times at TimePiece. I am always happy with their results. They are super consistent and are able to get your jewelry back to you the same day. If you ever need a last minute gift or if you have an event and want your jewelry to really sparkle please visit TimePiece!

Li
Review №32

Excellent service and very friendly. Valuable watch was taken care of right on the spot. Reliable and trustworthy and highly recommend.

Se
Review №33

Ruben and Albert are supreme mensches. I came in off the street with a couple of very old and non-functioning Casios, and I departed twenty minutes later with two veritably new and polished vintage watches. Ruben was very reasonable up front on cost. He proclaimed that he just wanted to make a happy customer and that’s exactly what he did, reviving family heirlooms in short order (yes, Casios can be precious heirlooms). He is like a time surgeon. He didn’t just simply change the batteries, he reset the electronic mechanisms with a special trick which almost no one knows about. He even replaced a missing looper from one of the straps without extra charge. He cleaned the gaskets and then ran the watches under specialized steam blasting equipment to give them a new sheen on the backs. If I had tried to take these apart myself, theres a fair chance I wouldve ruined them. The place is immaculate, and their true specialty seems to be jewelry repair and original design, as well as clock mechanisms. The Casio repair was something they could do with their eyes closed. We chatted while they focused on work. They’re very genuine professionals who will make your day if you happen into their world. I just want them both to know they categorically made a happy customer.

Me
Review №34

Walked in today to get a few jewelry pieces fixed and cleaned. Ruben dropped everything and delivered the best and highest quality service. Happy I finally found a jewelry repair place I can trust!!

Jo
Review №35

Had the best experience at this jewelry store!Super friendly, fixed my broken chain in less than 10 minutes and polished it without me even asking.Best customer service, a 10/10Would recommend for anyone for all jewelry needs!

Mi
Review №36

The guys at Timepiece Watch and Repair are fantastic. They were so friendly and helpful when I came in to get my rings fixed. I wear a set of three, very thin stacked rings continuously, and over the years the bands had warped (side to side) and elongated (length wise). When I brought the rings in, they were able to repair them on the spot, in less than 5 minutes, and when I went to pay, they told me not to worry about it because the work was small and easy. Incredible! What a *gem* to have in the neighborhood. Highly recommend.

Ol
Review №37

They fixed my necklace by literally creating a new segment of it for only 55 dollars. He also fixed my two bracelets all within an hour. Really sweet guy and would 100% recommend.

Jo
Review №38

Reuben is very friendly and does a great job. I appreciate what you did. The best place to fix your expensive watch. Thanks a lot 😉😉 …….

Al
Review №39

CARTIER SANTOS 100 Service & Repair : Five Stars !!Best watch service & maintenance of an automatic watch I have had - highly recommended.Excellent service, quality and fast turn around - My Cartier Santos 100 like new, clean, polished and running time perfectly.Most competitive watch service & maintenance of automatic watches in New York - Go to Ruben.

A.
Review №40

Highly Highly recommend their service! Had a vintage Submariner that needed a crystal replacement and bezel pearl. They were able to source parts and Ruben is meticulous and timely. Upfront about the costs. Can service simple quartz to complicated vintage watches & clocks. They’re an asset to the horology community!

Iv
Review №41

Came here today with my Mido and Tissot watches and got both batteries replaced, both watches were polished (and look like new now) and a leather band was also replaced. Overall, great customer service, great job done and great prices. Would definitely recommend and come back here for any other watch repair/maintenance work! Thank you for the great experience!

Br
Review №42

Highly recommend! These guys are great - fantastic service and quality, and very responsive. I brought in some miscellaneous gold/diamonds, and Albert helped me design a beautiful custom ring. He has also made me 2 sets of earrings and I could not be happier with the finished product.

Em
Review №43

Brought in a necklace to be detangled and cleaned. Was done extremely quickly and perfectly. Great / friendly / professional customer service. Strongly recommend.

Ri
Review №44

I highly recommend TimePiece in the West Village for any and all watch repairs. Reuben is fantastic. He is a very experience watchmaker and puts a lot of love and care into restoring and repairing watches --- including luxury items.I took a 23 year old Omega Seamaster on a stainless steel bracelet. The bracelet was quite badly scratched from years of use and Rueben painstakingly restored it. Its come back to me with this beautiful mirror finish which I love sporting. The watch is pretty much new.Take your old watches to Ruben for restoration and polishing and he will give them a new life. He is prompt with the repairs and is fair with the pricing.

Ch
Review №45

I scratched my friends watch and Albert SAVED THE DAY. Not only did he remove the scratch, but it looked significantly better than before I damaged it. Also, he is so lovely and makes beautiful jewelry. This is my new jewelry repair shop and I highly recommend it. It couldnt have been a better experience.

G
Review №46

Great service, clean and fast repair, 10/10 would recommend. Thank you to your If you need a fast and professional watch repair, this is your shop!

La
Review №47

I have an antique engagement ring that had a diamond loose. I went to a few jewelers and they all quoted long turn around times. I wasnt comfortable leaving such an old ring behind. Thankfully when I called Ruben he was super kind and reassured me they could fix the prongs in front of me. And sure enough, within 5 minutes my diamond was no longer loose and was also super sparkly from a quick cleaning!I highly recommend and will be coming back for any of my other jewelry needs.

Sa
Review №48

Highly recommend! Great service, friendly and professional. Albert fixed my necklace on the spot and took no more than 2 minutes.

Ro
Review №49

Dr. Ruben is an artist, master craftsman, magician and visual storyteller. Not only did he restore my Juvenia pocket watch to pristine condition, he also shared photos of his intricate and exacting work along the way, thereby adding elements of surprise and visual adventure to the experience. I now feel a more intimate connection with my timepiece, a gift from my father, which enhances its meaning for me in a very special way. Thank you Dr. Ruben!

Ke
Review №50

Wonderful and extremely professional watch-repair service. Great attention to literally microscopic detail. Ruben is indeed the Doctor of Time. Beautiful store too.

Le
Review №51

Wonderful local business. I brought an antique clock to be repaired, and it was done with love and care. Went back with an antique watch that I thought was broken and would require an expensive repair, and they fixed it immediately. Also redid an antique silver necklace that came out beautifully. I used to go to 47th street for repairs as I wasn’t sure about local shops, but this place is trustworthy with high quality items.

Po
Review №52

Had them repair my Raymond Weil watch that stopped working and needed new parts and battery. They identified the problem quickly and repaired it within days. Im very happy with the service. Very friendly and professional staff. Highly recommend for watch repair.

as
Review №53

I brought in a few pieces of really fine gold jewelry for repair and they did an outstanding job for a really good price and it was ready within 20 minutes! Friendly guy! I would highly recommend!

la
Review №54

Excellent, thorough, works like a dream. Fixed some non jewelry pieces for me, and experimented with a custom eye glass chain.Very friendly and professional service !

Su
Review №55

Went above and beyond- truly nice people and wonderful service. Thank you!

Sy
Review №56

I needed to get a watch battery replaced and this business was quick and excellent. I would highly recommend.

Je
Review №57

This place is my go-to for everything watch and jewelry.Ruben is wonderful. He is very thoughtful, thorough, and knowledgeable. Glad to have such a great repair shop in the neighborhood.

Ty
Review №58

These guys are the best in the business. Brought my broken bracelet in that I thought wouldn’t be able to get fixed. They worked magic on it and can’t even tell it was broken! Thanks guys!!

YD
Review №59

If I was able to give 5+ rating, I would. I had my old omega watch glass polished by Dr. Ruben, and its shining like new. He also tested my watch carefully and did external clean on it. All these were done at reasonable amount of time and very good price. Thanks!

Se
Review №60

Professional, efficient and outstanding service.

Ro
Review №61

I’m so happy I found this place. Albert is such a professional. I have one of a kind luxury watch that only Albert was able to fix. He knew right away what needs to be done and even made it happen faster than estimated repair time at a very reasonable cost. It’s hard to find trustworthy watch specialist in NYC but Albert is definitely one of them. Overall, great experience and would definitely recommend this place!!!!!

Mo
Review №62

Took my vintage Rolex Datejust in for a complete overhaul and couldn’t be happier. Looks and works like new. Highly recommend!

Na
Review №63

Ruben and his brother are 3rd generation watchmakers who own and personally operate this brilliant shop with their sons, the 4th gen! Absolutely thoughtful, attentive, professional, EXPERT service and craftsmanship. Ruben resized a vintage heirloom ring flawlessly and swiftly. I will absolutely bring all fine jewelry and watches here for repair. Thank you Ruben. Looking forward to my next visit to your shop.

Ro
Review №64

They fixed my watch and my sunglasses and could not be nicer! Highly recommend!

Mo
Review №65

Dr Ruben was nice and welcoming, I needed to make my watch belt smaller for 2 times. And guess what? He happily made it smaller for free second time. Also he has reasonable pricing. Must check him out for watch and clocks accessories.

Ru
Review №66

I took my boyfriends watch here to get it fixed up. Its really old and the metal band and the face were both incredibly scratched up, but its his favorite, so I wanted to fix it up as much as possible. By the time Ruben gave it back to me (all of an hour later!) it looked AMAZING. Honestly, like brand new. I was so impressed Ruben had to show me the machine he has specifically for the purpose of buffing out scratches. He also changed out the glass over the face of the watch, and fixed the clasp so it clicks shut again.I had researched a couple other places before choosing TimePiece that were more expensive, but didnt even seem as legit. Rubens price was fair and his handiwork was stunning!Im excited to have found this place because really good watch repair places have become hard to find in the city, and Ruben has clearly been in the business a long time. He really knows his stuff and loves his craft. I could tell it made him happy to restore the hell outta this watch.Hes also the friendliest, most genuine person! He wrapped up the watch in a really careful, elegant way and gift wrapped it for me. He also insisted I borrow an umbrella when I left because it started to pour when I came to pick up the watch. Also I didnt go here to buy jewelry or watches, but they have a really nice selection so Ill be back for that too. If you want knowledgeable, friendly and quick service go see Ruben.

Ma
Review №67

I’ve brought multiple pieces of jewelry here and they also do an exceptional. Highly recommend!

Ro
Review №68

So fortunate to have a great watch store in my neighborhood! I bought a band and battery for an old watch and then broke it. they happily refunded the band and battery. They also fixed a complicated iPhone case I thought would never be able to be repaired.

Me
Review №69

This place is a gem. Ruben is lovely, gracious and a master of his craft. He fixed 2 necklaces and a bracelet for me less than an hour.I cannot recommend him highly enough!

Ki
Review №70

Ruben and Albert are the perfect brothers to fix your watches, clocks and create custom jewelry or redesign or fix your own jewelry! Loved working with them! Highly recommend their services.

Je
Review №71

Ruben B is a wonderful craftsperson...dedicated , skilled and sensitive to his work. I had a beloved family heirloom he treated with great respect and attention to detail. When I complimented him, he shared he is a fourth generation timepiece professional, and it shows in everything he does; from his courtly demeanor to his years of experience. I am wholeheartedly recommending him and his business :Timepiece NYC

Do
Review №72

I lost the solitaire diamond in my engagement ring and recently had it replaced at Timepiece. They were fast, professional and my ring looks amazing — great service.

Ge
Review №73

Very nice people, I brought my watches to get new batteries and the service was really fast, friendly and well priced. I would definitely recommend them for watch and jewelry repair, and apparently they can also custom make jewelry.

Bi
Review №74

Fantastic customer service, pleasure to work with. Highly recommend!

Si
Review №75

Great service! Definitely recommend this place for any jewelry related fixes. I needed to fix a chain in my necklace, it took less than 5 mins!

Ma
Review №76

Amazing customer service. Fast, meticulous and all the while, nice!

Ma
Review №77

Extremely satisfied with my request.Ruben knows his stuff, he documents every part of the process and texts you the pictures until finished.

Jo
Review №78

Excellent craftsmen, fast, and very reasonably priced repairs. I brought in a costume pearl bracelet which needed a repair and diamond stud earrings, the studs of which were too long. The repairs were made while I waited,My earrings were repaired and they threw in a steam cleaning as well. I will certainly return.

JE
Review №79

Ruben and his brother are fantastic. They fixed my watch, my glasses everything and anything I need! Great people, excellent service every time. They find creative solutions to whatever problem you have.

Jo
Review №80

I bought a watch strap and needed it installed on a new watch. Ruben was friendly, quick and professional & got me in and out fast. He will also size the watch if you need for a good price. Will shop here for my next watch purchase. Thank you, Ruben.

jo
Review №81

Ruben did an amazing job polishing and cleaning my Breitling watch. Took less than two hours and is basically back to brand new. Could not recommend him more.He texted me before and after pictures while I waited. It was amazing.

Br
Review №82

Ruben is a master of his craft. I would trust him with any of my watches (vintage or luxury). He’s extremely knowledgeable and customer focused. He explained the issue with my watches and did not try to sell me unnecessary additional work. This will be my go-to watchmaker for any repairs. Thanks Ruben!

Ta
Review №83

I never write reviews but I had the best experience here getting my watch band adjusted and wanted to share. Ruben was extremely knowledgeable, kind and thoughtful. Service was quick and efficient and he even offered interesting insight about my vintage watch and even offered to clean my rings!This place is a neighborhood gem with attentive service that can be rare these days. I’ll never go anywhere else for my watch needs!

Am
Review №84

Ruben, the shop’s owner is a true craftsman in every sense of the word. I brought in my two 30+ year old Tag Heuers to be overhauled; he thoroughly explained what was to be done. He even documented taking the watches apart as he brought them back to life within a week. He is genuine in his work ethic, passionate & proud of his profession. I’m so glad I found his business in my neighborhood. ⭐️⭐️⭐️⭐️⭐️

In
Review №85

Finally, I have found professionals who know their business well. Ive had the experience of jewelry repair with NiemanMarcus, Macys and even Sacks 5th Avenue and never received a service like in TimePiece. Jeweler Albert very professional and honest. Very creative. I have a lot of compliments on the ring that he made for me. Thank you so much Albert. Highly recommended.

HE
Review №86

What an amazing experience!!Brought my Tiffany watch(now an antique) for a new battery. Took care of it promptly and efficiently.Ruben is a rare find today and I would recommend him and his lovely store(also sells some beautiful pieces of jewelry) to everyone.......he is honest and charming to boot!!Grateful to have found Time Piece.......

Ri
Review №87

I had an unusual reason for going -- I had brought my iPhone to the nearby Apple store and they said that debris in the headphone jack was causing it not to work and they recommended going to a jeweler.Ruben was incredibly nice and got to work right away. With a steady, experienced hand he was able to remove lint build-up from the phone and restore it to perfect working condition.He also told me about how he learned the trade from his father and is carrying on the tradition. Hes exactly the kind of person we want in our neighborhood providing service to the community!

Ma
Review №88

Dropped by at TimePiece this morning with a few small watch and jewelry repair jobs and had a lovely experience there. Ruben knew exactly how to address each issue and was quick, kind, and professional about them. Would absolutely recommend him to anybody. Plus, my jewelry is all clean and sparkly now!

Mi
Review №89

The owner was great 👍 love that guy fixed my watch the same day....!!!!💯

Sl
Review №90

Dr. Ruben was MORE than helpful with my watch. Not only did he help safely remove a link (if I need to add back on in the future) he also replaced the glass, battery and ordered me a new mechanic all in a time space of a few days. He fixed my watch beautifully and returned it polished. Highly recommend for all range of watch designs, luxury to normal.

To
Review №91

I just wanted to share how happy I am working with Rubin at TimePiece Watch and Jewelry Repair. I brought him a family heirloom pocket watch from the 1940s that had not been serviced in at least 20 years. It had a broken part and was not running. Rubin was professional, friendly, and takes real passion in his work! He crafted a new part, fully serviced the pocket watch, and polished it up. Needless to say, it is working well, keeping good time (for an almost 80 year old time piece), and looking fantastic. The level of service is exceptional; Rubin texted me photos of the repair in process, and it was fascinating to see all of the parts in the watch, a well as the process. He also followed up with me post-repair to make sure everything was working properly. I wanted to wait a few weeks before leaving the review to ensure that the watch was continuing to function properly, and happy to report that it is. Ive gotten a watches serviced at other places in the city, both large retailers as well as small shops, and this was by far the best experience Ive had. Would recommend enthusiastically.

An
Review №92

I had an issue with a watch closure, and the guy fixed it in a few minutes. Prior to this, I went to at least two other watch repair shops in the city. I was told that it could not be fixed and that I would have to get a new one - which is not cheap. Impressed and I would definitely go back.Update 03/06/2021: Went back to this shop to shorten a metal mesh strap that was too long for my wrist. Carefully done and timely service by Ruben. I really appreciate places like these.

Jo
Review №93

Very nice - fixed my necklace clasp and was honest. Will be coming back.

Kr
Review №94

Dr. Ruben was great! He polished all of my jewelry while I waited even though I just came to get an earring fixed! He was super friendly, very reasonably priced, and I will definitely be bringing the rest of my jewelry here for future cleaning/repairs.

Hi
Review №95

I received excellent, quick service from Ruben at this watch shop. He was able to fix two broken necklaces for me on the spot and went the extra mile to clean and shine them. He selected a beautiful gift box for one of my pre-owned items I mentioned I was giving to my mother. Its clear he is an expert at his craft and cares greatly for his customers - very happy to have found his shop!

Do
Review №96

Dr. Ruben is an amazing craftsman. All genuine parts to restore my Rolex. He even have his signature and date stamp and showed me the parts under a microscope. The real deal.

El
Review №97

Great experience - I got my engagement ring (which was damaged pretty bad) fixed and they were also able to replace one of the lost diamonds. It was quick, priced right and it came out beautifully!

Hu
Review №98

There arent a lot of watch repair shops like Rubens--most tend to be in shady side corners, also doing shoe repair and tailoring. This place is clean, and Ruben is truly an artisan--he takes pride in his work, and will fix your watch perfectly. I highly recommend.

Da
Review №99

I went in to have a silver ring with tiger’s eye repaired; to have a loose stone stabilized and secured. Polished and beautiful - (my most cherished piece... I wear it every day. Given to me by someone I love very much...Ruben made sure I didn’t end up looking down at a ring with no stone in it... lost in New York City somewhere)I then asked if I could sell a gold necklace. One that I had worn for years - kinda like my staple for many years... given from my ex partner. (I was sad to see it go... but also glad to get rid of the memory of a traumatic seven year relationship.)Ruben heard my story and said “I’m gonna melt it down for you and you’re going to wear this again.”I foresaw myself having a gold ring at the beginning of this year (hoping it was an engagement ring) only to find my self broken up with through a text message after building a life with someone for seven years.At 2019’s end, I now wear the gold ring I envisioned... only a little different.Ruben created an incredible piece for my left middle finger that has now transformed the memory, rather than “gotten rid of” by selling my chain. (I would have spent the money on food or coffee, tbh)My favorite necklace has taken on a new form - a reminder of the practice of self-love.An alchemist of the heart, Ruben is!Thank you, Ruben.

Sa
Review №100

5-star customer service at a very reasonable rate.Brought in a 10-year old watch and it was cleaned to perfection along with a new battery and band within a few hours. Highly recommend TimePiece.

Information
52 Photos
100 Comments
5 Rating
  • Address:115 Greenwich Ave, New York, NY 10014, United States
  • Site:http://www.timepiecenyc.com/
  • Phone:+1 212-929-8011
Categories
  • Watch repair service
Working hours
  • Monday:10:30AM–7PM
  • Tuesday:10:30AM–7PM
  • Wednesday:10:30AM–7PM
  • Thursday:Closed
  • Friday:12–7PM
  • Saturday:10:30AM–7PM
  • Sunday:10:30AM–7PM
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