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Casa Organic Dry Cleaners
155 W 21st St, New York, NY 10011, United States
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Dw
Review №1

Needed a last minute alteration and they made it happen in less than 24 hours. Thanks so much!

Er
Review №2

Easy to find and very clean. The change machine works and I had no problems with washing my clothes. I had hoped the machines would accept credit card but it seems like the credit card is only for the dry cleaning or fold and wash service. I put my clothes in the dryer twice and it still wasnt completely dry so that was a bit disappointing. The machines work pretty quickly though so that was a plus

Sp
Review №3

Experience 10 year and 12 expert digitizer and good exelent qulitey

Ri
Review №4

As a New York City Legal Blogger an authority in honest legal reviewing, Casa Organic Dry Cleaners is my favorite dry cleaning company in NYC. They do a phenomenal job on dry cleaning and wash a fold. In addition to that, the service is very kind and welcoming. Ruben is very kind and caring about the products you bring in as well as making sure youre being served highly. I highly recommend Casa Organic Dry Cleaning.

Fe
Review №5

I was initially upset with some overcharges to the base price listed on the website, however, you must understand that they are very thorough with their cleaning process. They will get your stuff well cleaned. I would suggest a little more communication when charging extra. However, if you have nice clothes that need good care and good cleaning, this is your place!

Al
Review №6

Wouldnt take my clothes anywhere else!! Lourdes and her staff do an incredible job and are always so sweet to all the customers. I also took my really dirty wedding gown after I got married and it was amazing how they made that dress look brand new again!

an
Review №7

Recently I moved into New York City and was looking for free pick up and delivery for all myclothes cleaning needs. I having been using Casa Organic Dry Cleaners for many months nowand all is going very well.. Since they are all Organic I noticed the clothes smell very well. Mywash and fold laundry is also done by Casa every week and I must say they do a great job onthis as well, clothes smell really clean, folded and no socks missing ..all items are deliveredusually next day or on the date as promised. Casa’s tailor also fantastic and he fixed a smallwhole for me on my dress that I didn’t even see..thank you Steve.Their prices are less than what I paid before and that helps me pay my rent. As a person new tothe City it’s nice to have a great service you can count on like this one. Recently I recommendedthem to my friend Gary and he also said they are doing a great job for him as well. They doclose at 7pm so I wish there were open a little later sometimes but I have a doorman so that’snot so bad.What really impresses me the most with Casa is the staff all seem so nice when I am speak withthem over the phone or in person. It really is rare to find so many people with such a positiveattitude about their job. For now I give Casa Organic Dry Cleaners my highest praise as the bestDry Cleaners I have ever worked with.

Si
Review №8

I must be the unluckiest person in town because, despite giving them second, third and fourth chances, I was always disappointed. Initially, I was pleased with the services. Then, they didn’t bring back my laundry bag along with the clean clothes. As I would not feel comfortable asking them to pick up my clothes put in an anonymous bag (we live in a big building, and the hall is always full of laundry bags), I stopped using their services for a while, until one day I was in the area of Casa for work. So, I stopped by and asked for a new laundry bag. I was given the old one and kind of scolded because I was not using the company’s services anymore. But they did not realize I was not using their services because they forgot to bring back my bag, which prevented me from calling them…Sometime later, I called them for a pick up and then went on a business trip for over 2 weeks. When I came back, my spouse told me I did not have received any dry cleaning since I left. So, I called Casa and asked them when I was supposed to receive my clean clothes. Worried that my clothes must have gotten lost, we finally find out that they were still with the doorman, and that despite having arranged for a pick up, no one at Casa had ever come to pick up my clothes. Someone from Casa eventually came to pick up the clothes, but despite I had made clear that inside of their own bag (where I put underwear to have washed and folded) I had put a second bag with two cashmere sweaters for dry cleaning, a few days later I was delivered clean underwear but wrinkled cashmere sweaters still in need of dry cleaning! So, I had to call a third time, and wait longer to have the sweaters cleaned… For the trouble, the manager offered a discount on my next order. The discount, the manager said, would appear on my account, but when I called for another pick up of clothes and mentioned the discount, the employee I talked with said they could not see anything on my account and they treated me like I was trying to trick them into giving something I did not have the right to. I had to talk with the manager before being treated respectfully as a normal client should be.I won’t mention that time when I sent them a cashmere sweater for repair along with its own cashmere threads with the (written) instructions of sending me back those threads they would not need in case I would need them again in the future (of course, those threads never came back to me and when I called I was answered that at that stage those cashmere threads could not be located), but I cannot avoid mentioning the last two chances I gave them: in the first case, the issue was the anxiety I had to go through because Casa said they could not find my bag of laundry (which eventually turned out to having been delivered already, as I found out after several phone calls and much worrying), in the second (and last, as I am done with them), they lost one of my cashmere hats. I guess it is time to move on and try my chances elsewhere!

Sk
Review №9

Casa Organic Dry Cleaners is the best well organized and polite business in NYC! Whatever you ask them to do they do it right away. Not only does this stunning, breathtaking business do what is asked and needed, but they do it with love and joy to make sure you have the best cloths possible! If you dont agree with me then what is the best mind-blowing business? Exactly, its Casa Organic Dry Cleaners!

Ha
Review №10

Excellent job cleaning my very nice yellow dress when no one else could and they did it same day. Difficult dress and color to get stains out but Casa did it so quickly and with ease! I only use Casa now for all my dry cleaning and wash and fold too. Keep up the good work.Another great job today, thank you!!

Ma
Review №11

Super impressive cleaners! I flew to NY with my wife for a big event and of course, the airline ruined my luggage and my beautiful new Brioni suit and my wifes dress, The Sheraton hotel suggested we try Casa Organic before panicking, and they totally saved me! They did an amazing job cleaning my suit and my wifes dress was perfect. I was incredibly impressed with their service! If I lived in NY, I would use these guys forever. Highly recommend!

Ma
Review №12

Casa cleaning is top notch and they do a great job on all my dry cleaning and laundry.As a new resident of NYC - I am impressed with their fast free pick up and delivery. Very happy customer and I give them 5 stars.Just tried their tailor today and he is excellent.

Ma
Review №13

I have been using Casa Organic for a little over 3 years now and they are the best! They take great care of all of my clothing and provide amazing customer service. They also have an amazing tailor. I highly recommend them!

Je
Review №14

Great service. fast and very professional. I got my dress cleaned very quickly and a great price. They were open when I needed them. They also took the time to deliver my dress to my hotel for me. Thank you Casa Organic Dry Cleaners for getting my dress to me in a very professional and timely manner. Happy Customer

Pa
Review №15

Very nice service, people are very polite and sympathetic. Excellent cleaning, perfect tayloring and alteration jobs. Would recommend to friends in the area of Manhattan. Free pickup and delivery is very convenient.You guys do good job.

Me
Review №16

$22 to dry clean a blouse, with no stain removal or other special requests, is too much to pay. should be more up front with the pricing.UPDATE: store called me back to say the price should have been $12. (I did question the price with an employee before I paid and left store the first time.) They said I will have $10 credit there.

Em
Review №17

Casa Organic Dry Cleaners is friendly, quick, and does an overall great job. Sandy is super helpful in organization & expediting things when needed-- and they do a great job with wash & fold!

Mi
Review №18

Ruben and everyone at Casa Dry Cleaners were so incredibly helpful when everything I owned was damaged in a fire. First of all, they do an amazing job on your day to day dry cleaning and tailoring; but if you need extra help with problematic cleaning, as I did, they go the extra mile. They pay particular attention to each garment and the special care they may need. Did I say how nice they are?Thank you !Mimi

st
Review №19

I found a fantastic dry cleaners in NYC, my clothes were picked up same day and delivered back perfect the next day. I also gave them my wash & fold & everything smells fresh and clean. Thanks Guys!

Z
Review №20

I had slipcovers with difficult stains which were expertly treated (and no chemical after-odors or fabric damage as happened with other cleaners).Their efforts went the extra mile and customer service was consistently helpful and professional.5 star quality service.

Ja
Review №21

Great customer service! Saved me with a quick alteration. I was in and out in 15 min! Will definitely come back!

Ma
Review №22

Took a shirt here that I need cleaned for an event I had to wear it to right away. Casa Organic Dry Cleaners was fast and got it done perfectly!!! Great job. Very dependable.

Li
Review №23

They are the BEST dry cleaner in NYC for quality, service and price. I love their organic dry cleaning, use their wash and fold every week and their tailor is the absolute best! Casa Cleaners, Ruben and the staff are AMAZING!!!!!

An
Review №24

Needed something cleaned quickly when I was in the city and they came through! They were really nice and helpful and I will definitely recommend to anyone who lives or works in Manhattan

Ma
Review №25

My friend recommended them to me when I moved to Chelsea, and they’ve been my go-to ever since. They’re fairly priced, super friendly and always very fast.

Al
Review №26

CASA Organic Dry Cleaners is best in town !! Best quality and always on time.

Lu
Review №27

Very happy with Casa Organic Dry Cleaners. Just tried them, gave them many bags of my clothes and they did a perfect job Dry Cleaning everything. Really fast and good prices too.

Tr
Review №28

Great company, high quality, fare price. Highly recommended

Re
Review №29

Very good service..definitely will be back again.

he
Review №30

Great customer service and I really recommend especially for those who might have had bad experience elsewhere. They did a good job removing paint from my favorite jacket and same day service is very convenient when I am in rush. reliable provider

Ro
Review №31

Living in Chelsea for 5 years now, and CASA Organic is the best dry cleaner around after trying several others. The team is fantastic and the price is fair. Well deserved 5 star rating!

Jo
Review №32

Excellent service, first-class tailoring and quality dry cleaning results! Ive been going to Casa Organic Dry Cleaners for three years and I have never been disappointed. Reuben and Gilbert take the time to assess my dry cleaning needs and always greet me with a smile. And, after moving to Westchester two years ago, I still make a monthly trip to Steve to have my professional wardrobe expertly tailored. Casa exceeds expectations every time.

An
Review №33

I love using casa organic dry cleaners. The customer service is amazing, Big shoutout to SANDY !!! YOU ROCK

Bh
Review №34

Great service, amazing staff , & astonishing quality work , extremely convenient with there same day delivery system.

Ce
Review №35

I had a flooding incident in my closet which damaged a lot of clothes but Casa cleaners did a great job cleaning them and were supportive and patient throughout the process. They do a free pick up and delivery which made things much easier, and were always quick to respond and very helpful. Thank you!!

Ve
Review №36

Very good services, smooth transaction, friendly and hardworking staff.

Lo
Review №37

My experience with Ruben is he is one of those owners who is commited to customer service and his understanding that the business will only be as good as the integrity he has towards providing the kind of quality service that is expected. By his customers, keep up the good work.

da
Review №38

Just started using Casa and happy to report great service and excellent dry cleaning. Give them a try! DW.

Ma
Review №39

Ive had great experiences with Casa Organic Dry Cleaners in New York, NY. Ive used this service about a half dozen times over the past year or so, and its been a consistently positive experience. Clean clothes, good communication, good service.

Da
Review №40

Wow finally a dry cleaner I can trust and they did a great job on my wash and fold.

el
Review №41

I have been a customer at CASA for 3+ years. This place is great. Fantastic service, organic cleaning, and never once an issue with losing or damaging clothes etc. Ruben is great and runs this place well. The staff is friendly and very professional. I highly recommend Casa.

Ga
Review №42

Casa is the best, the staff are amazing and I have been with them for 5 years, I always recommend casa to my coworkers

Ax
Review №43

Their services are of quality, efficient and quick. Thank you, Ill surely come back next time!

Je
Review №44

I used Casa Dry Cleaners since 2009. This dry cleaner always meets or exceeds my expectations. I bring them very high end clothing, white clothing, no matter what the product, they do a fantastic job. They are in my opinion the best dry cleaners in the city.

Be
Review №45

Great spot, kind staff. Have trusted with best suits and duffle bags full of laundry, they always do a great job.

Sa
Review №46

Absolutely awful tailoring of a dress that cost me $35. My hemline came undone and they re-sewed it in three places rather than across the entire hemline. It came undone immediately. I do not advise this place at all.

Su
Review №47

I wilk never go back to this dry cleaner. Ever since the manger Gilbert left the place is a mess. On top of that the other guy Rubin, is an arrogant guy with no customer service skills. He over charged my wash and fold by adding pounds to it. SPREAD THE WORD. THATS WHAT IM DOING.

La
Review №48

I have been using Casa Dry Cleaners since 2009. This dry cleaner always meets or exceeds my expectations. I bring them very high end clothing, white clothing, no matter what the product, they do a fantastic job. They are in my opinion the best dry cleaners in the city.

Ly
Review №49

Excellent services, top quality and staff are friendly

Sa
Review №50

Ruined my $1,000 merino wool set. Lets wait and see if they pay me back

Ky
Review №51

I had an extremely disappointing experience with this company. Not only did some of the pieces have to be taken back to be cleaned again because they were still dirty but they lost a major part of one of my garments. I understand that mistakes happen but the most disappointing part of the process how rude the owner was to me. He offered no solutions to resolve the issue that his company created. He was arrogant and extremely rude.

Am
Review №52

Very satisfied with the results, provides what I need in a professional and efficient manner

Ar
Review №53

Best dry cleaner & tailor around; great customer service. Only downfall is that they are PRICEY.

An
Review №54

Absolutely terrible. Ruined my shirt, all of the buttons were ripped off and my pants belt loop destroyed.

Ja
Review №55

Very friend staff and great tailor!

Ga
Review №56

The best dry cleaners establishment in town.

Ri
Review №57

Fast services and very nice to work with.

Ga
Review №58

The best organic drycleaners in Manhattan.

he
Review №59

Dont go here!!! This store is terrible!!! I asked to repair my new expensive jean. The taylor ruined the jean!!!!!!!!!!! But they charged too much!!!!!!!!!! I hate this store!!! awful!! Dont go here!!!!!

Be
Review №60

They do a great job.

da
Review №61

Organic always good

Em
Review №62

Great service!

Pa
Review №63

Had to press a suit and tailor some pants for the same day and they expedited it for me.

Se
Review №64

Dry cleaning in New York City.

Ju
Review №65

Very good service

Information
41 Photos
65 Comments
4.5 Rating
  • Address:155 W 21st St, New York, NY 10011, United States
  • Site:http://casadrycleaners.com/
  • Phone:+1 646-681-7529
Categories
  • Dry cleaner
  • Cleaners
  • Tailor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:8am–5pm
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