user
Garrity Appliance
1207 3rd St S, Nampa, ID 83651, United States
Appearance

Comments
Ci
Review №1

Awesome Appliance Store!Ive bought several washers and dryers from this great appliance store. They are wonderful for coming to ones home to check out the non-working appliance and inspecting it. If another one needs to be purchased they have something at their store that is in complete working order. If another one needs to be purchased, the service call is waived. Delivery and setup is only $35.00! Customer service is super friendly and helpful always. I have been a customer since 2009.

Fe
Review №2

Bought a new to us washer/dryer combo, the price was fair, they delivered within days and took care of the old stuff. Efficient and professional. Old fashioned values that are hard to find sometimes. If I buy again, I will definitely go back and I would absolutely recommend them.

Ye
Review №3

I bought 2 sets of w/d here. One for my household, one for my mom and my sister. Theyre great sets. They have a 6 month warranty they made good on. I would recommend this place to anyone looking to purchase a good set of w/d. Not like the disposable stuff they sell now.

A.
Review №4

Very happy they had the part I needed and took good care of me!!

Ma
Review №5

I furnished my home from Garrity Appliance. They are helpful, and efficient.

Ka
Review №6

We purchased a used washer and dryer here over 5 years ago and they’re still working. Garrity Appliance has quality used items and they stand behind their products.

Na
Review №7

Samantha was awesome! She is very honest and knowledgeable! I am never going anywhere else!

C.
Review №8

This place is great. I went to their shop thinking I had to get another dryer since mine broke. I told him what happened to it and they immediately knew how to fix it. They showed me how to install the part and it was very simple. They saved me some money. They were very friendly And I will definitely go back in the future.😊😀😊😀

Mi
Review №9

My dryer decided to stop heating on me. Always trying to save money, we used YouTube videos and suggestions from Garrity appliance to diagnose the problem. Garrity Appliance generously ordered and picked up the part for us. They refused compensation for their time or trouble, and only charged for the part. We will recommend and use Garrity Appliance for all our future needs. Customer service is alive and well with this company. Well done, and thank you.

pa
Review №10

Friendly, helpful, went the extra mile to save us money. They really know their stuff . so glad they are here

St
Review №11

Very professional and helpful! My dryer stopped working. Was still under their 6 month warranty. They had some guys out the same day and had it fixed in 15 mins!

Ty
Review №12

My washing machine went out last night, my husband had called and Ron held a set of washer and dryer for I believe $575. Had a very minor comestic issue and he made it flat $500. He walked us through basically how our current washer is set up and the one that were on hold for us. After talking a bit. My husband showed him a video and picture of what our washer was doing. Ron asked if we checked the belt, gave us a run down and basically found a part for us online that was in Boise. So far the washer is back and working. It was our belt. We went in there to purchase a set he held for the day for us but left to purchase something for a small fix.. Not many honest sales people out there but definitely respect this one. Didnt try to up sale or seem desperate to make a sale ( I am sure that set will be gone by tomorrow) Had a good selection of fridges as well. :) Thank you Ron for your professionalism, knowledge and humor.

Da
Review №13

What an awesome store. I went in to see if they had a part to fix my dryer. They searched high and low and finally found the part I needed instead of trying to sell me something else. On top of that the guy Gave me the part no charge! I will definitely shop here again. Great service and friendly

Ch
Review №14

Love them so very much so helpful and great appliances for amazing prices and offer delivery and take away the old one!!!!

Da
Review №15

They offer a great selection. We have bought a refrigerator and dryer,plus parts. All handled with cheerful and friendly service. We will always go to them first for appliance needs.🌞

an
Review №16

Thanks be to Garrity Appliance. We ordered an element on Amazon and it came BENT. It was already way past the mailing deadline to get an element but the kind folks here fixed us up with one just as the holidays came by. Great service and friendly folks.

Cy
Review №17

Really liked the place and was given a lot of useful information to install my new dishwasher. H÷ was a huge help!

ro
Review №18

Amazing customer service. I was able to fix both my washer and dryer the same day, with very detailed instructions. All I spent was $5.00, but I would say I got at least $200.00 worth of help thank you again.

La
Review №19

They fixed my frezzer for free even tho it was 5 weeks past warnty. I am very happy with their service

Sh
Review №20

Great place to do business, very helpful, Im definitely going to be a repeat customer

Ka
Review №21

We needed a new washer and dryer so we decided to stop in to see what they had. It was right before closing and they were patient with us as we picked out a set. They werent rushed to get us out the door. We picked them up the following day. They work great!! Glad we stopped in! So happy with the service we received from them, especially Ron. Thanks guys!

Ka
Review №22

Terrible customer service. I went in there two weeks ago looking for a washer/dryer set and they didnt have anything, which wasnt a problem. The lady took my information down and said she would call me the following week. Never got a call. Now two weeks later Ive tried to call them the last two days to see if I can get an update but they dont have an answering machine so the phone just keeps ringing. Very disappointing.

Je
Review №23

Everyone was very nice. They even walked me through getting my Dryer cord installed.

Be
Review №24

Knowledgeable, friendly, and they care about fixing my oven before Thanksgiving.

Be
Review №25

These guys came out to my house told me in order to fix my washing machine it would be over $400 in parts alone, charged me $60 for a service call then left. I had a friend (who is not a mechanic only knows what he has gotten off of You tube) offer to stop by and all he did was clean the connections and blew out the drain lines and it has worked great every since!When I called Ron I asked him if he tried any of that while he was here he said no he was going off the code the washing machine was giving. Unfortunately these guys are not knowledgeable enough to do that and almost cost me a fortune! I would not recommend them.

J
Review №26

Good people

Fe
Review №27

Thank you so much for your help. I needed a part for my refrigerator they were able to help me and now my refrigerator is working. Great people and very helpful I would highly recommend and I greatly appreciate them.

Jo
Review №28

Pretty good used appliance store. Usually has a good selection but due to covid19 they are nearly sold out of everything.

Cr
Review №29

Friendly, quick and efficient service!

Am
Review №30

Ran into a problem with a washer we bought a few years ago from a place that has since gone out of business. Called Garrity Appliance and they were able to come fix the problem in a timely manner. When we need a new appliance or repairs in the future, we’ll definitely be happy to do business with Garrity Appliance again. Thank you!

Ro
Review №31

My boss has always used them and now I know why!!!! I called TJ and he came out and took my downstairs fridge apart and cleaned a fan and it was COLD in 15 minutes. (I was at work) My daughter said he was the nicest guy and very professional. I love you guys and I am thinking I need a new Fridge/Freeze Upstairs. I will definitely call TJ! Thank you!Rochelle W. :)

Ro
Review №32

You get what you pay for. Got 7 months out of a fridge that died after at least 2 service calls. It died from what the service calls were supposed to fix.

na
Review №33

Good guys! Professional, installed our affordable refurbished washer machine and saved us alot of money! Very thankful to know these guys

Sh
Review №34

Consumers Beware!!! The owner is rude, cussing at customers and apparently he does not like to be questioned on his shady business practices. I even messaged him on his Facebook page to give him the opportunity to do the right thing. He acted like he was doing us a favor, please like we did not check prices prior to goin there. Amazon sells the part so settle down on your discount we went with a different company and got the part for the same discounted price he was offering. Poor customer and business practice recommended you go elsewhere.

Pa
Review №35

Ive been buying appliance here for 14 years and I wouldnt go anywhere else. RON and his people will take care of you .even if they have to send you to someone else. GREAT PEOPLE.

Je
Review №36

Every time I need a simple fix for my appliances these guys are knowledgeable, treat me like a human being and help me get exactly what I need. From small parts to inventory that looks fantastic, Id definitely recommend them.

su
Review №37

They had we hat I needed

Al
Review №38

Great service and I didnt even go in! Called them looking for a specific part and Ron answered the phone; quick, friendly, and funny! While they didnt have the part I was looking for, he told me where in Boise I could find it if i needed it immediately, quoted me the manufacturers price, and then offered to bring it in for me at $20 less if I could wait or couldnt get to it immediately. I was able to get the part in Boise and fix my washer that same day, but if I ever need anything else appliance related, Garrity Appliance will have my business for sure!

Lo
Review №39

Got a washer and dryer. Great deal and I picked out the machines separate and the only thing that didnt make them a set was the color of the knobs. I didnt really care but the sales lady did, so before they were delivered she found matching knobs. Now its a set. Delivery and set up was worth the charge. Very sweet people.....very good machines.

Pa
Review №40

Knowledgeable,friendly, helpful

St
Review №41

I absolutely love working with Ron, Lucy and Randy! They are always friendly, prompt in responding, they always take the time to answer all my questions and are extremely affordable! I completely trust their advice and experience! You can not go wrong using them! Looking forward to many more years of using them for all the appliance repairs and replacements!

An
Review №42

.excellent customer service with repairs and deliveries

bi
Review №43

The compressor was very helpful. Had to replace a part on my washer. He showed me exactly how to do it. Step by step. Thank you very much. Really appreciate it.

Ju
Review №44

I bought a kitchen range there Friday, their suppose to deliver it today. Ill know more then. So far I really like them.

Ch
Review №45

I love garrity appliance. Bought a refrigerator/freezer several years ago from them. Got an amazing price. They delivered and set it up. This week bought a stove and washer from them. If i need an appliance i will be their customer for life

Da
Review №46

Very open, upfront and knowledgeable about their products and services and just good down to earth people.

He
Review №47

Not only do they sell quality items, but they are willing to do pick ups if the machine is worth the trip. I have received EXCEPTIONAL service from Ron, Randy, and Lucy. I have recommended several people to check out Garrity Appliance, and my next trip for appliances will be there also.Thanks for the great customer service!

Ky
Review №48

I would definitely not recommend anyone going here. Ill explain.. after a few visits they honestly offered me a pretty decent deal. Primarily because it was for a trade for a washer they had that no one was wanting and it had been on there floor over a year and a half. We got all the agreed traded appliances of mine in their store and their washer loaded AND strapped down in my truck. Well apparently the owner didnt like that I wasnt overjoyed for the deal and he doesnt know what normal chit chat is. I definitely never swore at him or anything even remotely rude. Still he raged and told his employee to take the washer out of my truck!!! I talked to him more in complete disbelief as he had to be joking. But he wasnt. So I became the adult and tried apologizing for everything, even though I never should of had too! He didnt care. No businesses should ever act like this! Even an employee said to me sorry thats rough. Which at least they were nice to me. So If you have had a luckily good experience here Im happy for you. But Ron is the most unprofessional business owner Ive ever met. This all happened a couple months ago and I still think about how Ron doesnt know the difference between being a business owner and selling junk on Craigslist. Laughably pathetic! As in a review with Ali Thomas Ron said they are all about customer service. Me and my family know FIRSTHAND that is a lie. He might as well not even reply to this review because as I said we know he will be dishonest & lie again. Have a good day.

Ro
Review №49

Helpful staff when I was shopping around for an item for work.

St
Review №50

Ive purchased several appliances from Garrity appliance for my rentals and have always received great service and quality appliances. I dont usually do reviews, but after seeing Kyle Brassfields review I felt a need to respond as I happened to be there buying a fridge and over heard the entire conversation. Kyle...your an idiot. Ron treated you more than fair as he always does. Not only did he look at your old washer for free, which parts were no longer available for, he offered you an option on the stuff you brought in to trade for a new looking machine. Trade your stuff straight across or buy your stuff outright, your choice. You picked to trade your stuff and was loaded up with the new washer. It was a done deal, all you had to do was drive off. Then you came back into the office where Ron and I where finishing up paper work on my purchase and wanted to rehash the deal and get some money on top of the trade!!! Really Kyle? Then you asked Ron what he was going to get out of your old machines? Like thats any of your business. Rons in business to make money, not trade dollars with you...I cant tell you how happy I was when he told his tech. to unload the washer and give you your stuff back. You my friend dont know a good deal when you get one!

Ad
Review №51

Great service. Always has parts on hand. Quick orders.

Ar
Review №52

Sales and service was great. Garrity is made up of capable and knowledgeable staff. They do have trouble making appointments on time but thats usually the prior customers fault and not necessarily theirs, however it would be great if they could improve on that. Again they installed the washer and dryer in 30 minutes and that includes testing the units for functionality as well as reminding me about the 6 month hassle free guarantee. These guys know their product so be sure to at least see what they have. They were my 4th stop so I recommend when checking prices and products you have them on your list.

Gh
Review №53

Im impressed! The lid switch on my 17yoa Kenmore washing machine broke, and I called down to inquire about how involved replacing it would be, and look at a possible service call. Rather than just coming out and charging me for the service call and the part, he told me Id kick myself once I saw how easy it was to fix when paying for a service call, and he suggested instead that I come in and he would show me how to do the repair and get me the part. He also suggested a bypass rather than a new switch, as the only purpose of the switch is to stop the spin cycle if the lid is opened, and will likely break again from lid dropping.I got down there and he showed me how to disassemble the machine, (really easy) and gave me the bypass, and the only thing he charged me was a request to send somebody his way if they are in the market for machines. Well, hopefully this review well send several somebodys! By the way, the repair took all of 5 minutes and my laundry is in process again! Thanks much!

Ch
Review №54

Take all my used appliances there. They will pay you if its worth there time to fix it. If not you can drop it off there.

An
Review №55

I bought a washing machine here some months ago, very high end washing machine refurbished with new parts. They went above and beyond to help me get exactly what I needed. Four months later it is working perfectly and we do several loads of laundry daily including heavy blankets, jeans etc. I will be back when I need the next appliance.

St
Review №56

Awesome, caring, helpful owner. Great place good prices

Br
Review №57

Very impressed! I bought a washer & dryer set and an upright freezer on the same day. The customer service & delivery was top notch. Great prices!

Ka
Review №58

The staff was very knowledgeable and helpful. They were not pushy and let me take my time exploring all the different option and making my decision. The appliances are very clean, which is sometimes hard to find when you buy a used fridge. They delivered it quickly and professionally. When I had an issue with the refrigerator they came out and fixed it and even drove to Boise to get the part I needed right away so I would not be without my refrigerator for the evening. Great customer service, Im impressed!

Za
Review №59

Bought a fridge & washer dryer combo about 10 years ago. The fridge had a new compressor when we bought it and has been going strong since, the washer had some leaking a year or so ago so I was able to take it in myself and they fixed it for $40. Great service for used appliances

Ry
Review №60

Super nice and helpful

ed
Review №61

Customer service very poor waited ten minutes for help and then she wanted me to basically give her my appliance because of one dent. I know they will fix it and turn and sell for at least 250.00

Ga
Review №62

Well they were terrific they came on very short notice on a Friday and because they did I got my dryer running again I would highly recommend them they save me money as well what else is there come quick do it fast save me money thats terrific thank you so much garrity appliance

Sy
Review №63

These guys are awesome! They gave me a great deal, worked around my schedule and were quick and professional. I would highly recommend them to anyone!! 5 stars👌

Cl
Review №64

Am Awesome place to get affordable appliances and repairs

Co
Review №65

This is a fantastic place, they are polite and helpful. I was a little stressed going in having had our fridge go out the night before and after purchasing from here I feel so much better. :) Thank you

Se
Review №66

My wife and I just moved to Nampa and we went to Garrity appliance because we wanted to support a local business. Ron was amazing! He knew so much about his appliances and he backed it up. We were so happy we bought our washer and dryer from them. The delivery fee was only $35 dollars which was so a plus. If they deliver to your house, please tip them. Thanks again Ron and Garrity appliance for a hassle free purchase.Sean and Tara

Sh
Review №67

I went to a nearby appliance store and was very disappointed there, small and no selection or service. I came in to Garrity s and was welcomed and shown around. No pressure, great service, and super fast delivery. I am pleased with the warranty offered, and will definitely be back!!

Ju
Review №68

We have fair prices when it comes to repair your Appliance rest in peace Paco

Dw
Review №69

Refrigerator freezer not cold, motor not coming on in cold weather. They gave extra effort and dropped by to check. They tapped on a switch and motor started up. After a few days it was not running, so they ordered a new switch, came and replaced it, and ALL AT NO CHARGE! We were 1 or 2 months beyond 90 days. SO PLEASANT TOO.

Je
Review №70

Ron and Randy serve us well! We are a local property manager and when we have need of appliances we go straight to Garrity Appliance! outstanding customer service and QUALITY used appliances.

Ch
Review №71

Great service great price been going dealing with garrity appliance now for over three years wont go nowhere else!!

An
Review №72

Absolute rip off. Charging over double the price for USED parts! OVER DOUBLE FOR USED PARTS that you can get online or from Home Depot NEW. Wouldnt waste my time or money. Go to A-1 instead. At least they dont rip you off like this awful place.

Ja
Review №73

Friendly and helpful, they helped me match up my maytag parts with theirs.

Me
Review №74

Great service and prices.

Th
Review №75

Weve purchased our Refrigerator and Oven,even a dishwasher from Garrity Appliance. Quality repair that lasts. Thanks for saving my fridge!

so
Review №76

Dont buy any used appliances from this rip off business! They will only give you a 6month warranty on all appliances!! My refrigerator needed 2 repairs right after I bought it. They came out twice to fix it and the repairs were worthless and then boom its dead. Please dont shop there!!

Ky
Review №77

Honest, helpful, reliable, with fantastic service with quality and variety. If you need quality at a reasonable price for yourself or for a rental this is defiantly the place to go.

Ch
Review №78

Made an appointment to have them take a look at our washer since it would, periodically, drain but not spin the water out of the clothes on Rinse Cycle. My boyfriend was there to tell Ron and Randy what was going on. Apparently, all they did was turn the washer cycles on but never pulled out the washer to possibly look and see if the clutch had gone out or something. They told him that their diagnosis was that the washer would not advance in the wash cycle and needed a timer, which would be $250.00. He told them that it has never had a problem with not advancing, just not spinning sometimes in the Rinse Cycle. They didnt really listen to him, only mentioning, more than once, that they had washers that we could buy at their store. He went ahead and paid the $60.00 diagnostic fee and let them leave. I gave this establishment 2 stars only because the lady I initially talked to was nice and helpful and they did show up on time.

Va
Review №79

Cheap & held part for me till I could get there

Me
Review №80

I was attempting a DIY, they answered every question I had and remained helpful throughout the entire process. I was very satisfied.

Ca
Review №81

I was looking for a hard to find thermal sensor and they had it in stock for my old dryer. Saved me from buying a new dryer.

Ke
Review №82

Randy and Ron are pretty funny to work with and they broke the bad news to me gently about what a pain the stackable washers and dryers can be. They fixed mine quick and then gave a reason to sell it on craigs list. They were right, nobody wants them. So when the time comes Ill head down and let them fix me up with a new set. Thank you gentlemen, you are a pleasure to work with. But I think my cat is still missing. Cheers

Br
Review №83

Always helpful and a good product...never had a problem with there used equipment

vi
Review №84

Would not recommend to anyone wanting expert or reliable service. On July 11th my disabled father paid this company to come out & fix the refrigerator motor making a hideous noise. They replaced a part (probably used) & it seemed to have worked until last week. When they were called again, they started that they were not in the office & would call back in less than an hour. Never called back & when you seem to have to yell in the next room to be heard over the appliance that they supposedly fixed 2 months before, I let them know that they had very poor business practices. Now my parents who have already paid for there broken appliance must deal with the noisey appliance or buy a new appliance. This company will charge for work they dont complete. This company owner can tell who they can scam & manipulate with their lies & now that I have stated to only them about their business practice, they will not come out to fix what theyve already been paid for repairing. The owner Ron even stated that he will be sending my father a bill which I will be taking to the BBB.

ga
Review №85

Great service, great appliances, have bought from them several times and its always paid off.

Ka
Review №86

These guys are amazing so helpful and sweet

Ma
Review №87

Really good appliances and service! We have bought a refrigerator from them and when we have the money we will be buying a stove from them too!

Al
Review №88

I wouldnt even give them 1 star. It smells HORRIBLE IN THERE. they sit in there chain smoking cigarettes and the owner could care less about repeat buisness and only cares to make the most off you the first time you go there, because I promise you wont return for the second time. Garrity appliance is white trash at the max. Please dont go youll regret it.

Je
Review №89

Helped find what we needed delivered an installed. An took payments on a very fair price

Da
Review №90

Great customer service

ko
Review №91

Cant beat this place , Very clean and the people are great and very helpful .

Ja
Review №92

I just called for information and they bent over backwards to help me!!!

Pr
Review №93

Reeked of smoke, the guy with the long hair and white power tattoos is super unprofessional and rude. I’m glad I didn’t give them any money.

de
Review №94

Wonderful customer service

al
Review №95

Never answer the phone

Li
Review №96

Only shop there if you want to die of second hand smoke. So unprofessional to smoke in a business. Couldnt even bring my children in.

Ja
Review №97

Fair prices , shirt warranty period.

Ga
Review №98

Simply the best place to get appliances

Gi
Review №99

Excellent and curious sevice

Li
Review №100

Got a washer a dryer from here and 2 days later the washer broke

Information
4 Photos
100 Comments
4.2 Rating
  • Address:1207 3rd St S, Nampa, ID 83651, United States
  • Site:http://garrityappliance.com/
  • Phone:+1 208-442-0896
Categories
  • Appliance repair service
  • Appliance store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–4pm
  • Wednesday:Closed
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Similar organizations