Walsh Hondas service department was outstanding during my service appointment on October 9, 2021. Oil and oil filter, and transmission fluid changed. Tires rotated and balanced in less than an hour. Hunter was very thorough when going over the inspection. Thank you, Jenny Toole

I had a wonderful experience. It was the best car buying experience I ever had. I rate the customer service a 10 plus. I am highly recommending Walsh Honda in Macon. Ms. Miller is a awesome sales representative. She is understanding, compassionate to your needs, and willing to go the extra mile for you. If you are looking to buy a vehicle I would recommend going there and seeing Ms. Miller.

Scheduled appointment handled efficiently and thoroughly. Costs for non warranty items are reasonable. Staff friendly and patient, waiting area comfortable. My almost five-year dealings with Walsh Honda lead me to say, dealer highly recommended from sales, financing, and service.

Shawn provided great service and he’s very knowledgeable. I have no complaints. Walsh Honda is a great dealership.

My salesman, Mr.Carlos was actually great. I just didn’t like the fact that I was speaking with someone completely different and when I got there I ended up dealing with Mr.Carlos. I feel like that’s who I should have been working numbers out with and making a deal with from the start. Other than that everything was great. If not for that issue I definitely would have given 5 stars.

Our Odyssey was scheduled on Friday morning for a B1 service. We arrived about 8:30 am. Hunter Faulkner, Service Advisor, cheerfully greeted us and went over what our vehicle needed. Our key fob was sometimes giving us trouble. Hunter thought it needed a new battery. He also showed us how to remove the key from the fob and also how to crank the car if the battery ever gave us trouble again. This is great info to have (thanks). Hunter said it would take about 45 min. for the service so we opted not to get a loaner car, but to wait for our car. Great service in a timely manner. Hunter has a kind, informative, and direct manner. He was a pleasure to work with and we would recommend he get a raise. We had to call back to find out how to get rid of the 100% oil life on the dash. Hunter walked us through it in no time. Great service Hunter Faulkner/William Sawyer!

The experience was amazing. Tony and the crew are amazing. They had me in and out in a flash.

I arrived for my appointment and was met with several attendees all eager to help me. When checking in my vehicle the associate notified me that they sold that last tire to fit my vehicle the night before. He offered to have a runner drive to another location and get my tire that was needed to allow my family go on vacation. The wait was not too long and I was kept informed with status updates along the way. I was blown away by their customer service (acceptable customer service is hard to find these days and great customer service has become a unicorn).

Waited on us promptly for service even though our wait time was two hours with no explanation of what was going on. Service personnel were extremely pleasant to deal with. Facility was spotless from front door to restrooms. Service Manager was very knowledgeable and went out of his way to explain remote start features.

They are very help and respectful here and everyone knows what they are talking about if you are a Honda owner this is the place to go

Great people and service. Shawn at the service desk was knowledgeable and sincere about the tires I purchased . I recommend this dealership for the person that’s looking to purchase or have their automobile worked on. First class dealership.

Very friendly and accommodating staff very positive and helpful. Washed my new vehicle and filled it up with fuel for the ride home. If youre looking for a new Honda come to Walsh Honda!

I just want to share my recent experience with Walsh Honda in Macon, GA.My car battery was completely dead and reached out to the service manager William Sawyer while I was out of the country. Mr. William took care of the issue not only promptly, but, in a very professional and courteous manner. Moreover, he ran few extra miles to help me as I was away.I am not a regular customer of this shop, but, the way, I have been treated by Mr. William seemed like we knew each other for a very long time.I have many wonderful experiences about the kind of customer services I received in the past, but, this particular experience with William will surely find a place in my top 5 nice experiences.

This is the second purchase with Walsh Honda. Jennifer Miller is the best. Very easy to work with and is very honest. I would definitely go back for my next vehicle!

I bought this vehicle online from Walsh Honda. From the online sales representative to the in person representative to the financial advisor, I was treated so well! My questions were all answered fully and it was obvious that my Hondas features were very well known to the rep. My experience was a very positive one and I will most likely drive the distance there for my service needs!

Went in to buy new battery and asked if they would prorate price of new battery since old one was still under warranty. I did not have my original receipt but one of the service team members went and looked it up for me. Long story short, ended up getting the battery replaced under warranty. Service team was very helpful and appreciated them going the extra mile to find original receipt and saving me money. We definitely come back for service & parts!

This will be my third purchase from Walsh Honda and once again, I had a very pleasant experience. Cedric Green was my sales agent and he is the nicest sales man I have met yet. Always make sure you do your research before you step into any dealership. It helps if they see that you know what you are talking about.

Always Excellent Customer Service each time I go. My service advisor David Bohm was so helpful with the purchase of my tires and brakes! He advised me on what was needed for my car at the best price. Thanks Again!

Purchased from them about 8 months ago, pleasant experience. Used them for my first service, was impressed with the service as well. Very customer focused dealer.

Our experience was painless! The staff was very communicative and ready to help in any way they could. Also, the car was detailed BEAUTIFULLY! I had been to a few other dealerships, but this vehicle (which is 3 years old) looks brand new.

I definitely have to give Tony Tennyson and the team at Walsh Honda 10 out of 10. Tony was great help throughout the whole process, and he answered any questions that I had (which, as a first time car buyer, I had many). He was not pushy (when I told him I was wanting to shop around and explore my options), and he expertly explained the car features and the process. It was an all around great experience. If youre in the market for a new car, I highly recommend reaching out to Tony at Walsh Honda. He will take great care of you!

The staff was, as usual, helpful and courteous. My standard service was handled within a few minutes of the time stated at check-in. Even though there were slight hints that there might be a garage area staffing issue, they were managing it with customers in a courteous but direct manner.I will continue to recommend Walsh for sales and service to anyone I know that is looking for a vehicle.

It was a pleasure to work with Carlos. He had a good understanding of what we were looking for (Accord) but the fact that it had bucket seats changed our minds to another CR-V . Kind of a long wait to sign final papers but it was a busy day. Overall a good experience.

My 2004 Honda Pilot broke down while moving from St. Louis to Tampa at 1am. Tow company recommended (Mike Adams Towing was AWEOMSE as well) Walsh Honda and towed vehicle there at 5am. After getting a call about diagnosing the Pilot at 8:45am, I was back on the road by 11:30am with a brand new starter. Service department was friendly, helpful, communicative and very understanding of my need to get back on the road as quickly as possible.

Quentin was a great salesman and took great care of me! Very kind and not pushy. Let me get a good feel for the car on the test drive and helped me understand tech on the car. Archie was also helpful and kind. He helped with getting the numbers to where I was comfortable. Thank you both for your help!!

Exceptional service for my car and for me. Used Honda Roadside assistance to get my car towed to Walsh Honda, had my car there in less than 20 minutes. William Sawyer and Shaun in service are excellent employees. Advised me on my vehicle a couple of hours after it was dropped off as to what the problem was and the steps that needed to be taken to repair my car. Shaun ordered the part, got it in the next morning, and had my car ready by 9:30 a.m. EXCELLENT!!!!HAVE ALWAYS GOTTEN THE BEST SERVICE AT WALSH HONDA BECASUE THEY PICK THE PERFECT EMPLOYEES THAT KNOWS HOW TO GET THE JOB DONE!!!! ROCK ON WALSH HONDA AND KEEP UP THE GOOD WORK !!!!!

Mike Owens is a great salesman! He answered all of our questions and made our car buying experience amazing. We have purchased three cars from him and will continue.

Outstanding service. The way was worth it and I love my new car. Thank you Toni Tennyson.

The only place in Georgia to inquire about Honda products. Everyone is extremely polite a helpful and knowledgeable about their vehicles. No arm twisting or jacking up prices and their dealership is very modern and accommodating. I went in looking for a 3 row vehicle and bought a 2021 Pilot Black Edition to surprise my wife for her birthday. She loves it!

A truly wonderful service experience. In and Out. I received a call when my vehicle was finished. Satisfied.

The staff at Walsh Honda is always amazing. Jay tells me exactly what they need to do to service my car and how long it is going to take. Weve used the serviced department for our Hondas for years and we couldnt be happier.

I was extremely pleased with my experience with Walsh Honda’s service and customer support. Shawn was amazing and very helpful, and even helped me save some money in the process. I will definitely be back for any maintenance on my Honda.

Our family was traveling from Tennessee to Florida … the engine light came on in our van … called Walsh Honda and was greeted and taken care of by David and every employee! We were in and out in less than two hours. Great service! Friendly! Great People!Thank you David and the whole Walsh Honda team!RobertBrentwood, TN

I scheduled an appointment for my car to have the over 100K miles maintenance completed. It took a while because a lot needed to be done. But once completed my car ran like it was brand new.Also, my Honda Associate offered a ride to grab food because I was going to be there for a while. That really touched my heart. I am forever grateful.Overall service is always great, everyone is pleasant and all COVID guidelines were followed.Thank you!

Great experience with the service department. David went above and beyond to see that our vehicle was taking care of and did so in a timely manner. The communication was great and we appreciate the honesty with this dealership.

Dewayne in the service center is a wonderful guy I had a really costly bill and he walked me through sun- bit financing explained everything that needed to be done and why with the vehicle called me in a timely manner double checked with me if it was all right when they found something extra to fix very professional

Did lots of research online prior to my visit, test drove the vehicle was interested in and they made it painless and hassle free from there. The whole process from arrival to completing the purchase was conducted in less than 90 minutes! First time that has ever happened to me. Kudos to the Walsh Teams efficiency and commitment customer service!

My experience is always Top Notch with service. I really do feel like a valued customer. Thank you Dwanyne, Shawn, and Hunter for taking care of me. Also to those behind the scenes, thank you for all you do!

Raymond Crooms was an excellent salesperson with great knowledge of the vehicles. He kept in contact with me and helped guide the purchase experience. He is an asset to Walsh Honda. This dealership is the best place to acquire a Honda at reasonable cost. They have a great selection and are not arrogant in their sales service. I’ve seen the same manager there for a decade and more. This is my third vehicle purchased from them.

Went to the location for AC blowing warm air man the place was busy but I still didn’t have to wait long. I dropped off my Ridgeline on my way out of town service rep said it would be Monday before they got to it ( even though it is Friday), still not a problem but I received a call the same day Friday with a diagnosis of the problem and a very detailed report of what needs to be fixed. I arrived early Monday morning on my way home everything was taken care of and no delays.Staff from the people driving your vehicle through the service bay to the service reps were all on POINT. Kudos to the staff I will definitely be back even though I’m over an hour away.

Well watch Honda has great service and and they treat you like family and they get you in a reasonable time and also let you know everything is possible wrong with the car thanks from Anthony to the Walsh Honda family

The courtesy of the service that I receive at Walsh Honda on yesterday was wonderful. I really do appreciate the service that I received. On a scale from 1 to 10 with 10 being excellent service my rating would be 10.Thanks Walsh Honda Eisenhower Parkway for such excellent service!

About halfway through a 12+ hour trip our engine light came on. The people at Walsh Honda saved our trip and had us back on the road in under 2 hours. We heard “have a blessed day” more today than in the last six months, and we really needed it. Thanks guys.

Mike Owens was an exception salesman. He took that extra step to explain all the van’s features and worked with us to get the best deal. My wife and I enjoyed this vehicle purchase. Thanks Mike.

This is the fourth car I have bought from Walsh Honda.The service is always great. It’s always great to go back knowing Mike Owens will make my purchase easier for me.Thank you Mike Owens and everyone at Walsh Honda!!

We have been customers of Walsh Honda since 1995 and just purchased our 4th automobile from them. The purchasing experience is the best weve ever had at a dealership. They treat you with respect and do not play silly games.Their service department is top notch and have taken care of us over the years. William, the service manager has been with them for nearly 30 years, which is very unusual in the auto dealership world. Its a testimony to the way they treat their employees, which is another reason they have our repeat business.Of course, Hondas are great cars. We put 280,000 miles on our first Civic. A great car sold by a great dealership is a winning combination!

The service at this dealership was outstanding! Had car trouble while traveling and had to get towed into this dealership so was at their mercy but they treated me incredibly. Thanks so much to the staff at Walsh Honda

Having evacuated from Hurricane Ida, it is a stressful time. Staff is professional and courteous. They went out of their way to make us feel at home in Macon.

Love the Service Dept. at Walsh Honda. DeWayne was so polite and took very good care to explain everything I needed to have done. I will always use them as a service station for my Honda

I can’t say enough about the service advisor I worked with. He helped me over the phone, diagnosing my problem (which was a battery issue). He gave me the number of roadside assistance, which came to start my car. Once I was up and running, I headed for Honda to get another battery. Since my car was only 2 years old with 31,000 miles, all of this was taken care of at Honda’s expense, not mine. The service advisor was very helpful and kind! It was a great experience!

Jessica the internet sales representative was amazing and had everything ready for me when I arrived at the dealership. Bob took great care of me. I found my car and was out of there in no time. This is the second car Ive purchased from them. I wont use another dealership ever!

This place is always just about spotless every time I come here for service . When I went inside to get my paper work done, Dwayne was right there , very courteous and friendly. Answered all my question and told me everything on the service paper and the charge, no hidden fees from the price quoted the day before . Very friendly people and knowledgeable and this is the reason I come back here when ever my car needs serviced even though it is an hours drive .Its worth it to me .

The service department staff explained exactly what I could expect from my first visit with my new vehicle. I was also shown how to interpret the icons so that I would know what services were needed.

Poor customer service. On my 3rd repair for the same thing. Huge inconvenience and service has been paid in full ($5K+). Spoke with General Manager about the inconvenience and need for a loaner car. He agrees and arranges drop off. I pick up loaner.Out of blue I get a call from the Service Manager Loaner car has been sold, you need to bring it back. I email General Manager who made the original arrangements and he writes back saying I have had the car too long and they dont know when my car will be fixed. I been dealing with this on and off since March. Worst customer service ever since my car was atleast working before they tore it apart.

I truly have a great experience when I go for services for my Honda at Walsh. Hunter-Service Representative has ALWAYS shown excellent customer service EVERYTIME I come in. He is honest, humble and always answers my questions bluntly and directly; just like I like it! It feels good to feel your hard earned money in buying a brand new car and getting it service in same place makes it a great buy! Thanks Hunter for everything for these past 2 years! -Andrea Watts, 2018 Honda Accord Sport Owner

Based on my uniformly great experience as a customer of Walsh Honda for 3-4 years I looked to them first when I decided I wanted to buy a new Ridgeline. The sales team I worked with were respectful and candidly fielded a number of questions. After coming up with the combination of features and amenities I wanted, I compared their price and the amount they were offering for my trade-in with other outlets. Walsh Honda’s price and offer were competitive and I decided to go with Walsh Honda for both. Three days later I am even more confident I made the right decision and got a good deal from a very respectable people sales team and a great dealership.

My rating of one star is strictly due to the HORRIBLE service provided by the Financial Service Representative Mr. Tan. The problem wasnt even with me being finance; I have the income and my credit score is great! it was the service he provided alone. No greeting, no questions to asked; just assumed he knew what I wanted on the terms and went with it. Misspelled and damn near argued with me in reference to how my name was spelled. He made something so simple to the spelling of my name when he had clear copy of my drivers license in front of him so hard. It was again HORRIBLE!

Rodney Fessler (sp) was really good to us. We highly recommend using him for your next vehicle purchase.

Amazing customer service and truthful about price and worked with me on everything was blown away I recommend buying from them to all I know 😀. I will now always buy from them for life .

I wanted to thank the salesperson Tony at Walsh Honda for giving me a great experience in buying my first car that wasnt used from a dealership. Before going to Walsh I went to a different Honda dealer that didnt help me much other than the salesperson was very kind and I test drove cars there. When I drove to Macon I was told they could find me the exact car and trim I was looking for. Tony greeted me right when I pulled up, he was so nice and friendly. Walsh honda matched their online price and thankfully had the exact car I wanted on order already. Ill get the car in 3-4 weeks! Im so excited! Thanks Tony and Walsh Honda!!!

In my opinion Walsh Honda is an excellent dealership. Ive purchased three car there over the years an I have been completely satisfied. I highly recommend the Honda brand as well as the Walsh dealership.

Super nice and not pushy. Was looking for a new Accord but really like the new Civic😊

This is the second car we have bought from Paul Walsh Honda. Melissa Has been our sales person both times and will be in the future. She is a good listener, good communicator and was genuinely engaged with me and my wife throughout our purchase. The finance person was excellent both times we have traded our vehicles. You want go wrong using Melissa and buying your next Honda from Walsh Honda. They also are fair and gave us great deals on both of our vehicles . John Jarrard

Friendly folks-Give good service and good advice.

I was helped by Tony. He was great to work with! I would recommend anyone to buy from Walsh Honda for an exceptional car buying experience!

Service advisor DeWayne is so kind and professional. Kudos for a job well done.

Super professional service. I don’t take my car anywhere else! Walsh Honda is the best there is.

The service department is very accommodating and very helpful. Shawn always works with me to help me get in at a time that works around my work schedule. Thank you Carlos, for always making a way to provide a loaner car for me to drive while my car is being serviced! Keep up the good work!

Walsh Honda always exceeds my service expectations! The entire staff is friendly and always ready to help. I never have to wait for a service specialist to help me when I arrive. They go over and above to make sure my car is serviced or repaired right the first time. William, Dewayne and Ricky always take the time to explain the service or repair made and answer any questions I may have regarding the work done. I highly recommend Walsh Honda for all your Honda service needs.

I bought my new car from Carlos Flores and he was very nice! Gave me a very good deal! I also brought my other Honda in for service and Shawn was excellent from the time I brought it in to the time it was ready to be picked up. I buy all my cars from Walsh. Excellent customer service!

My car buying experience was the absolute best and all thanks goes to Mr.Sunday Terraza. He’s very professional and he’s not going to give up until he gets you in the car that you want. Go see Sunday at Walsh Auto!!!

Carlos was super nice, very professional and answered all my questions! This is my third Honda--I bought my first one at Walsh. Thanks again for a great Honda experience!

Everyone was very friendly and helpful. Very patient. I would definitely recommend purchasing a vehicle here new or used. You cant go wrong.Thanks Melissa you rock.

I was able to get an appointment the same day in which I called. I was greeted as I exited my car and everything was explained to me along with an estimate of the cost for the service. My cars oil was changed and tires were rotated and balanced along with other systems check in an hour. I am very please with the service I received.

Walsh Honda has taken care of my 2018 Accord since 2019 when I had my accident on I-75 and they found the slow leak in my front driver side tire. I appreciate the time they took to find the tiny tiny tiny puncture.Walsh Honda will always have me as a customer! It’s worth driving 1hr 1/2 for the service and friendly staff members!No doubt, I’m always taken care of!Sincerely,Alex Drake

Very very very disappointed with there service manager dewayneVery bad customer service and treat me with very bad attitude and overcharge me and when I ask for my salesperson thay didn’t even let me talk to him. And he said his the manager and boss so you can not even talk to anybody but him. Very bad way .In our family all together we bought 4 cars from them in last 3 years and never had such a bad experience like this beforeBut will never going back there to buy anything or for service. And will never recommend this place to any of my friends or family.

Since my first interaction online and meeting my salesman, Carlos, the entire process was quick but thorough. Carlos is so knowledgeable about the Honda line, he answered all of my questions and spent time finding me my perfect car. Great experience all around and would recommend Walsh Honday to everyone!

This was my second time getting a vehicle from Walsh and Ive been happy both times! Everyone there are super friendly. My most recent purchase was a brand new HR-V which is my first new vehicle Ive ever gotten...Jennifer helped me and made it easy for me to take everything in without feeling overwhelmed on the overall purchase. I would recommend walsh to anyone looking for a new or used vehicle

Their service was fast and friendly. The staff made me feel comfortable in an uncomfortable situation. 10 stars if I could.

We had a great and fun experience buying our new vehicle. As soon as we walked into the dealership and until we left everything went so smooth. A big “Thank You” to Jennifer and Archie for all the help and professionalism that was given to us. Thank you Jennifer for going over everything in the vehicle, explaining all the new technology and for all the good laughs.

Service was provided very timely and completed in less than anticipated time, thanks so much!

Buying a car is a more questionable decision to make. You made my decision easy. Thank you Aylee Farr and Walsh Honda .

Very welcoming and warm. He was willing to answer any questions I asked and gave me any helpful information I may needed for future visits.

Very Prompt and courteous. Job done correctly. A very good experience

Dropped 2 cars off for recall work and received a loaner car to drive home. Three hours later the work was completed and we picked the cars up.It was a great experience.

I think this was the smoothest transaction with purchasing a car I have ever made. It all started with online sales and corresponding with Brittany. After emailing with her, we agreed that we would come on-site to look at the vehicle. Upon arriving, we were greeted by Mr. Tony McIntosh in sales. Brittany introduces him as being the salesman that would be assisting us. Mr. McIntosh listened to our concerns and wasnt dismissive of them. He was very kind and very patient! He and the GM (another great guy), explained the details of the contract to our satisfaction. We were very pleased with the results! Once we got to the Business Dept, it was lightning fast and not long and drawn out (another plus). I love my new car, purchased 9/7/2020, and I love the service that I received from start to finish! Thanks Mr McIntosh, Brittany and Mr. General Manager for a great experience! Ive been all in Atlanta purchasing cars in the past, when I could have stayed right here in Macon, GA 😊!! If youre ever in the market for a Honda, visit Walsh and request Mr. Tony McIntosh!

Paige Johnson was a great salesperson and I really appreciate all her help!

We appreciated our experience at Walsh Honda because it was a smooth, calm experience and not a rushed experience. Cedric was very helpful and took the time to answer all questions and made my husband and I feel very comfortable and satisfied with our decision. We absolutely love our new Honda Touring and amazed with the # of cool, cool features. We found that the features are that of an expensive, luxury vehicle and we are extremely satisfied with our purchase!!!!!

My family has bought/leased 9 vehicles now from Jennifer and each experience has been wonderful! I would highly recommend her for your next vehicle!!!

Your best buying experience ever. They were great. Check out Cedric he is the best.

This was probably the best new car buying experience that I have ever had and I have had several. The salesman was well informed on the vehicle and it’s technology. Plus the Overall time it took from start of process to the finish was about half of what I have experienced during previous purchases of new vehicles. Highly recommend!

Amazing dealership! Ask for Raymond Crooms! Made my buying experience fun and he was very knowledgeable. Answered every question we had! Highly recommend him! He will not disappoint!

I pulled up, no appointment. They were quick to wait on me. Got my car in and out. Work was done correctly. Gave me recommendations. Payed bill.

Friendly, courteous staff. Resolved my issue quickly. I highly recommend Walsh Honda.

My experience at Walsh Honda was great. I arrive there and everything was done in a timely manner.

An excellent experience in every way. Tony Tennyson did an outstanding job, as he has in the past. He has an excellent knowledge about our Passport, from its mechanics to the onboard computer systems. He and Matthew worked with us on the financial side as in the past and made the entire experience a pleasure. This is our 6th Honda. All have been great vehicles. Thanks Tony - for everything.

Melissa Harris is an outstanding sales professional. She kept in touch with us and worked her schedule around us to ensure we were satisfied. I would highly recommend her to any buyer

Melissa was my salesperson. Excellent Excellent service. She knows the product well. She pays attention to detail and offered the utmost customer care. Thank you Melissa not just for the sale BUT following up to see how Im enjoying my new vehicle.

Always great friendly service.

The best car service we have ever received — from the constant, detailed communication to the ethical and expert service. Thank you Shawn!