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Williams Automotive, Inc.
20825 Arch St, Little Rock, AR 72206, United States
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J
Review №1

These guys are awesome. I spoke to another business about brake replacement before Williams Automotive. I was told a complete replacement was going to cost me at least $800. I called the gentlemen at Williams Automotive and gave me a quote that was a lot more reasonable. They scheduled my appointment for the next available date, which was the next day.The staff was very informative and still quoted me at the same reasonable price from the day before over the phone. They told me how all of my brakes looked and said which ones were still good and which ones werent. Once they confirmed what I wanted, they started the process in getting the work done. They also told me about any local restaurants nearby while I waited.Overall, Ill definitely be returning to this place for all of my vehicle brake maintenance. Very friendly, professional, clean area, and within walking distance of a few restaurants.

su
Review №2

They fixed my 2 tie rods, Hub, wheel bearing etc. They did a great job. And Mr. Williams the owner checked my car himself he is great. This will always beMy place when ever I need my car fix. I trust them dearly.

Ja
Review №3

We have taken our cars to Williams for several months and have always been happy with their service.

La
Review №4

I’ve had 2 alignments done here and they did a great job both times.

Gr
Review №5

Looking for a place to go thats trustworthy and close to where i live .Williams auto said, performed, and followed up on all services . Ill be back.

Pa
Review №6

These guys are truly concerned about doing the work you actually need instead of finding work to charge you for. They also care about making their work affordable without sacrificing time or quality. Theyve earned my familys business from here on out.

La
Review №7

Great!! Will Recommend. Jeff was real nice came out to help me put my windshield wiper.

Mr
Review №8

Excellent customer care.

Pa
Review №9

I truly love this place , The owner and his staff are so friendly and down to earth. Always makes you feel welcome , I always feel confident that I can trust them what ever they have to do to my car .

Ke
Review №10

Were new to the area and my wife has taken our cars here and has loved the service she has received. Staff is professional and courteous. Scheduling their clients appointments also makes for quick and convenient service of vehicles. Definitely would highly recommend to others.

Ma
Review №11

Took my vehicles there for years and early on I was pleased with the service. The last few years I had to take one vehicle back for a failed repair and had other repairs that were doubtful (I felt it was patched so I would eventually have to bring a vehicle back in). I now have new vehicles and will not take them to Williams when I need any kind of service.

Sa
Review №12

Very helpful and thorough. Fair prices. I will be back!

Gr
Review №13

Professional people, good services, reasonable prices.

Dr
Review №14

I broke down on the side of the interstate and I could not have taken my car to a better mechanic. Dennis’s expertise was fantastic and Jeff was super friendly. I would HIGHLY recommend them. I’m no where near from this area and got lucky finding these guys! A+

Ka
Review №15

Very nice people! Clean place and good work. But Ive never been charged 126$ just to order my tire and put it on a rim before. I had to go ahead and do it because I needed it asap. Sadly, I will travel back to Bryant for future auto care as the place I used to go to only would charge me 90$ for the same service.But still giving 4 stars for the people being so nice.

Mi
Review №16

Top of the line repair services for your car. Honest and friendly staff

Sc
Review №17

I went in for new tires and the did a full inspection and found my lower ball joints were about shot. What impressed me a lot was the took pictures and a short video to show me exactly what was in really bad shape and followed up with a call after they texted me. All the people u dealt with were very friendly and polite. I will definitely be using them again

Ch
Review №18

Ive called four times to get quotes on different things and not one call back, finally get a quote and it was gonna cost an arm and a leg for something real simple replacing four sensor that cost 80 bucks to buy them but over 500 to put them on. No way in hell.

Ra
Review №19

For a small town not a very small town attitude you got to show the green to get any service not willing to help or direct you in a place to help you without some money and for anyone who reads my review and disagrees thats all I have experienced every time Ive stopped by for advice or to look at something or ask about bringing my vehicle there, so this was the only opinion I could develop for them and their response to me and my situations... at the times that I have dealt with them they were not helpful they were not informative, and frankly it was obvious they did not care,

Te
Review №20

The people at Williams always do a great job, are very friendly and informative.

De
Review №21

Weve know this place for decades. Dennis has always be nice and fair in everything hes done for us. We had to wait for payday to pay and he let us. And he answered the phone after hours to take our payment over the phone and leave the truck out in the parking lot for us to pick up the next day.

Tl
Review №22

Great People! Great Service!

Li
Review №23

Ken is the best at what he does. Great person. He always gets the job done right.

Lo
Review №24

We all in the door, and he calls us by name. Most times why we have visited in the past. We are always treated well.When we needed a set of tires. Brian wasnt there, but the ones that helped us were very nice, when I called, and were very helpful with my questions.He was dead right as to what was causing the steering wheel to shimmy, and noise up front. It was a tire coming apart, from when i hit a pot hole on Baseline Rd.Great service. Husband took my van down there, and had a very nice area to sit and wait, with comfortable seating. Time in and out was quick.Satisfied.

Ar
Review №25

Went in on a Friday to get a frontend alignment and 4 tires balanced. They did a great job and at a reasonable price. Cant thank them enough.

Co
Review №26

They make you feel like family. They really look out for your best interest!!

Ni
Review №27

Jeff was very patient with me cuz I wasnt sure about working things out.I think there all very PERSONALTHANKS GUYS !!! CAR DRIVES GREAT

Ka
Review №28

Williams automotive was thorough & speedy. Employees very knowledgeable & helpful.Will definitely utilize Williams Automotive in the future.

Ca
Review №29

Great communication and flexibility with my busy schedule. Getting new tires was a breeze.

Bo
Review №30

Never called me back on a quote for a repair after two trys

Ch
Review №31

Nothing but great people and great service at Williams Automotive! I have been using them for several years and they have always clearly communicated the anticipated cost and time to complete repairs. They do what they say and are genuinely concerned about your satisfaction. If you are looking for someone to do an oil change, diagnose an intermittent problem or complete a major repair I recommend Williams Automotive.

GB
Review №32

Came in for two tires to be replaced. They told me a simple repair would do it. I could tell immediately the difference. They saved me over $150. They are more interested in saving you money, and are honest. Will come back for ANYTHING with my car. Thanks guys!

Ja
Review №33

Very courteous and professional staff, and reasonable prices. Straightforward on their diagnosis/repair with no shady upsell tactics. Its a good ways out of my way but will definitely be using them for all my major repair needs.

Du
Review №34

Fair, honest, and good to deal with. They could be a bit faster on getting parts, they could be located better. But really in spite of those two things there is no one I would rather trust with my cars. I tried someplace else just to be closer to the hose. That was a huge mistake.

Ja
Review №35

Positive: Professionalism, Punctuality, Quality, ValueThese guys are AMAZING!!!!! They will treat you like family and as if your car was their own. They dont upsell you on anything. They just tell it like it is, and get straight to the point of your problem. Theyre thoughtful, kind, generous and they know what they do and do it well. I HIGHLY RECOMMEND them!!!!

st
Review №36

Took my f150 truck in to have the starter and flywheel replaced (which is a pretty big job) on Tuesday and I got it back on Thursday just like they said! Fast and very fair pricing!Very friendly as well.

PR
Review №37

Quality results delivered with integrity, in a timely manner, and at a reaaonabke cost. The information shared on the work, so that the customer is fully informed, is an added value!

Da
Review №38

Honest folks that will do it right the first time. I have been a customer for years and always had a great experience.

As
Review №39

Absolutely amazing service! Theses guys are wonderful, will not take my vehicle any where else from now one. Great customer service and made sure I stayed informed on what they found wrong and how long I had until certain things needed to be fixed. Thanks fellas!

WE
Review №40

Have done business here for years! Always friendly, always fair, and just a great bunch of folks! Thank you for always taking care of us!

Sh
Review №41

Good atmosphere and friendly staff. Wait is never more than 20 mins. Coffee and TV in waiting area. Affordable services and while you wait you can walk to nearby businesses.

Ba
Review №42

Williams Automotive always does the job right with a fair price. Theyre honest about the issues with your car and the best way to resolve them.

ja
Review №43

Friendly staff. And they actually fix your vehicle and not rip you off!!! Great place!!

Ro
Review №44

Have used Williams several times and I have never had any problems with their service.

Ji
Review №45

Williams is always my go to place. They are very knowledgable and help to schedule things at your convenience. Even when I just have a quick question about my vehicle, they do their best to steer me in the right direction. They are very honest people, something that is hard to find these days. Thanks to all the folks at Williams Automotive

Br
Review №46

Very professional state-of-the-art convenient Pleasant establishment to do business with

Ba
Review №47

Friendly and helpful staff and a cozy waiting room.

Am
Review №48

Super nice people. They are very accommodating!

Sh
Review №49

Dennis and his team have taken care of my vehicles for 13 years. Been to other places when I had to but dont get service like I get here. Honest and trustworthy. I wont go anywhere else.

Br
Review №50

Williams Automotive has been working on our 3 Vans here at Central Church Of Christ in Little Rock, Arkansas for a few years. Every time we take our vans to get worked on, they Always are Polite, Professional, And always call us and let us know in advance what the problem is before they fix it. Every time they fix the problem, it always works.I am Very Pleased with their work, and how fast they complete the job. I would recommend them to anyone….

Ma
Review №51

Im happy to say that Williams Automotive is also a wonderful place to work as well as taking your vehicle in for service or repair. Williams has been as good to me as I am to our customers.

An
Review №52

Denis is a great friend to have and a great person to work for. I really love my job. But what makes my day is knowing that i can make everyone smile that i see.

Da
Review №53

They do great work but are pricey,

Ke
Review №54

Family owned and they treat you like family. Very fair and upfront on everything that they do and they stand behind their work.

Ke
Review №55

I have been taking all my vehicles here for over 8 years, never had a bad experience.All the work they have done has been excellent, never had an issue.

jo
Review №56

I went in for an oil change, and I received so much more( Tires rotated, all fluids refilled, and preventive maintenance reccomendations). Dennis has been taking care of my vehicles for a while now, and I will always go back. He is a moral,ethical business man that loves his community.

sa
Review №57

Great customer service! I am always happy with the service at Williams Automotive.

Bo
Review №58

Great customer service and quality workmanship

La
Review №59

Great and honest work done right every time.

Ro
Review №60

Dennis Williams and his staff are very knowledgeable, reasonable and fair. Even though there are closer mechanics to me, I would rather drive an extra distance to know that my vehicles are fixed and fixed right.

Em
Review №61

Fast and dependable!

La
Review №62

I have used Williams Automotive for numerous things, always great customer service, no issues with work done and no extended work times. Thank you!

La
Review №63

Love it will be doing all my work

To
Review №64

Good place to take your vehicle to get worked on and not to expensive. Nice staff and fast

Ka
Review №65

Professional and courteous! Ive been using Williams Automotive for years. Wont take my vehicles anywhere else.

Tr
Review №66

Awesome service, great price

Ar
Review №67

Paid almost 300 dollars to have 13 dollars worth of fuses installed.

An
Review №68

The people are friendly, although I believe they are quite pricey. I paid three hundred dollars to have two fuses replaced in my car, parts were under 15 dollars.

Dw
Review №69

Great service!! Super friendly! They dont suddenly discover wrong things!!

Da
Review №70

Honest guys and affordable.

an
Review №71

Staff was friendly, and my car is running again but when I took my car to get checked out I was charged 300 dollars to have 12 dollars worth of fuses installed.

Ja
Review №72

All of the above.

Wh
Review №73

They do good work. They are kind and professional.

Wi
Review №74

Good service and staff.

Pa
Review №75

Seems very professional.

Da
Review №76

Auto repairs not cheep!

Re
Review №77

AWESOME

Ta
Review №78

IIIe

Information
8 Photos
78 Comments
4.5 Rating
  • Address:20825 Arch St, Little Rock, AR 72206, United States
  • Site:http://www.williamsautomotivear.com/
  • Phone:+1 501-888-2255
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Computer service
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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