Legit the WORST customer service. Boost has cheap plans, but a majority of their staff and stores are ghetto. They are NEVER on time to open. They are RUDE. The service is hit or miss. It used to be great, but since I switched phones this year, my phone will BARELY call out. I sat outside the store for 30 mins today waiting for them to open, and ended up leaving cause I myself ended up being late for work.

Never a long wait and always helpful.

No body will answer the phone! Lied about the service we wiuld have on our phones. Worstcustomer service at 48th and O in Lincoln NE

Excellent customer service...friendly.

My service doesnt work in most rooms of my house here in lincoln and every time I come to the store between 5 & 6 an hour before closing expecting them to be open the only worker is on lunch and me and my 2 kids are waiting outside in the heat for 20 mins so as to not waste the only gas I have. That is irritating. Its been explained to me they HAVE to take their breaks. Which I understand and its not on the worker its on whoevers manages and makes the rules/schedule. I hope you figure something out because its annoying to come here during business hours and have to sit outside for an extended period with my kids. Ill probably be switching back to straight talk.

They do not honor their promotions that has been sent to your email. Also this location always have doors locked when the sign states they are open.

That staff is extremely nice. Yet, the Samsung phone I purchase in store turned out to have absolutely horrible sound quality. I brought the phone back within an hour and they wouldnt replace it. Most likely, I will not do business with Boost again because of this. Lesson learned. They just called me back and told me to bring the phone back in. Now, that is good customer service. I stand corrected. Eric the regional manager and his staff have shown to care a great deal about customer service. I returned the phone and replaced it with a Coolpad phone. The Coolpad cost between $100-$200. The Coolpad is extremely affordable and it is a fantastic phone with excellent graphics and sound quality. Also, if you like Iphones, for new customers, Boost currently has a special going on an Iphone7 for only $30. Yep, Boost proved me wrong. Thank you, Eric.

Calvin did an excellent job he helped me find exactly what I wanted the price was absolutely fair enough and during the time he was helping me he was the only one in the store so he was able to help other people at the same time great customer service all the way around thanks Calvin 😁

Calvin was fantastic explaining everything and am pleased with the service I received. Highly recommend!!! Thank you!!!!!

They have super slow service and are very rude well the blond lady is on 07/03/20

Excellent experience the ladies here are awesome

The gentleman who greeted me helped me get in and out in no time at all and made sure I got what I needed.

Had the best experience at boost was the best go check them out.