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Supreme Spa & Pool
5046 Rentworth Ct, Lincoln, NE 68516, United States
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Je
Review №1

It started out as a rough go. So glad I didn’t leave a review before talking with them. We ended up very happy because the didn’t hesitate to not only make it right but upgraded our pool and we were up and running with no hiccups in time for our 1st heat wave. They have been nothing but great, We can’t say enough about Brooklyn and her team also.

PA
Review №2

I ordered a pool from Supreme Spa & Pool. The sales representative did a great job in assisting us with our questions. Never felt pressured by there staff into purchasing something that was not right for us. Every time I have questions about my chemicals the staff has been wonderful to work with.

Pa
Review №3

We have had an excellent experience with every employee at Supreme. Jim was very friendly and made it such an easy process. The installation crew kept us informed and checked with us frequently to make sure we were happy with the process. We came in 10 minutes before closing on a Saturday to buy a new filter that the electrician broke. We had a new one Monday night. Jim brought it out and installed it for us! Very knowledgeable and professional from the pool school, maintenance team to the sales team!

Je
Review №4

Tyler is a great employee. He helped us pick out what we wanted, answered all of our questions, and gave us lots of knowledge. I would recommend this place for pools and hot tubs.

Ch
Review №5

Very helpful staff & didnt try to sell you a bunch of stuff you dont need.

Br
Review №6

We were looking for a last minute Christmas Gift and Supreme Pool was the only Company who would guarantee that we would have a pool the following year! (our pool was constructed mid April) The construction crew came to install the pool and they were top notch! We would recommend Supreme Spa and Pool to Anyone!

Je
Review №7

Staff are knowledgable and great to work with! They answered all our questions while we in the decision-making process. The crew that came out to set up the spa was incredible. I had no previous experience balancing water so had lots to learn. Staff made it easy and actually fun. Couldnt be happier with our spa. Thank you!

Go
Review №8

If I could give this company zero stars I would. Poor communication. No professionalism amongst staff and owner. Total disregard to customer service. They will act like they will do business with you but then they never get back to you. If your going to be spending 80-100k on a pool take your money to a different place because you shouldn’t have to call them and follow up for 2 months only to be told they aren’t doing your pool anymore and will be ripping up your deposit. You knew you were busy but you led us on for 2 months. The owner didn’t even offer an apology or ask to put us down on the list for next year.

Jo
Review №9

Great experience, everyone was very helpful and pool install went smoothly!

br
Review №10

Purchased a pool this season, I was very please with the quality of the pool. When bring in water sample they did a great job being very knowledgeable and helpful with my chemical purchases.

An
Review №11

NO follow through or communication! Calls are not returned, emails are ignored. I would give their store manager Tyler M zero stars if possible. We purchased and paid for a custom pool cover last July and still have no cover. Lot of excuses, no cover. Do not do business with this company if you dont have to!

Na
Review №12

We had a great experience purchasing this spa. We ended up buying a floor model (low stock during the pandemic) and they went above and beyond to make it new and works like a charm. Highly recommend.

Kr
Review №13

From the initial phone call inquiring about a pool, to the installation and closing of our pool, Supreme has been top notch and very professional! Mike, in sales, answered all of our questions and made the entire process very smooth. Rob, Tyler, Mike and the installation and closing crew were all very professional, knowledgeable and courteous. We absolutely love our pool and highly recommend Supreme!

P
Review №14

Love our new Storm hot tub!! Great delivery and set up 3 days after purchase!! Super nice salesman Tyler was very helpful!!

Du
Review №15

I have always gotten prompt, and courteous service at this place, and today was no different! I tell, or show them what I need, and they immediately find the products that will solve the problem! What more could you ask for?

Je
Review №16

Friendly staff, nice facility, and a wonderful experience over all

Al
Review №17

My salesperson Jim is wonderful to work with. Bought a pool first then went back to work with him again 2 weeks later to purchase a hot tub!!

Tr
Review №18

Honestly one of the most impressive showrooms Ive seen! Unmatched pricing and friendly knowledgeable staff!

Ma
Review №19

Three well trained individuals came to install our Spa in pouring down rain. They were quick, efficient and above all cheerful. They made it an excellent and fun experience. So happy.

Do
Review №20

My wife and I appreciated the information received from the salesman while shopping for a hot tub. The installation crew was polite and friendly. We are enjoying the tub.

Ja
Review №21

We met with representative Tyler there. He was thorough and did a great job. He spoke of their service, install process, value and color choice options. Great job. Great help. Jason and Teresa Z.

Ka
Review №22

I have purchased an above Ground pool and a spa from Supreme this year and have had nothing but the best customer service from all the staff. I have been very pleased!! And would highly recommend them for your pool and spa needs.

Vi
Review №23

The salesmen were great and very helpful. The men that installed our spa did a great job. Im very impressed with Supreme spa. This is the place to shop if youre looking for a hot tub.

Cy
Review №24

Very professional and very pleased with their work and craftsmanship.

Ja
Review №25

We have never owned a pool and I called to get some initial information and Tyler was great!! He literally talked to me on the phone for over 30 minutes answering every question I had and was super patient. Then he and Jim worked up a couple of quotes for us because we weren’t sure which way we wanted to go and then emailed them to me the day that I called. We made the trip to Lincoln and this place definitely met our expectations!! Jim was AMAZING and super patient with us as we tried to figure out what we wanted for sure and he answered every question we had!! We truly enjoyed this experience very much!! THANKS JIM, TYLER and everyone at Supreme!! Very nice facilities and they have things set up to explain all the different bits of information to you! Also helps that they have different pools set up outside for you to see in person! We love our pool very much and we really enjoyed it this past year! If you want any information please private message me on Facebook! JIM AND TYLER GO ABOVE AND BEYOND!!! Definitely recommend both of them! ❤️

St
Review №26

We have been so very impressed with Supreme Spa & Pool, and would highly recommend them! We first went in to look at a new hot tub and were greeted by Jim, he spent time explaining the different models, functions and helping answer all of our questions to find a hot tub that fit our needs. It was always so easy to get a hold of of Jim via phone call or email.Once we decided on our hot tub they were quick to get it in and set up installation. Installation went smoothly and I could tell everyone with Supreme Spa & Pool were experts in their field! I felt very confident in their opinions on placement and they helped to create the space of our dreams. Rob and Tyler were both very helpful explaining chemicals, functions and how to care for our tub.Since the hot tub has been up and going we have gone into the store to have the water tested, finding the right chemical balance for our tub and it has been seamless and easy. We have really enjoyed working with everyone at Supreme Spa & Pool and would highly recommend them! Thank you!

Su
Review №27

For years, my husband and I have been looking at hot tubs for our aches and pains. This year, when I was diagnosed with fibromyalgia, we began our search in earnest. We found Jim, Tyler and the rest of the team at Supreme Spa & Pool in Lincoln! We bought the exact hot tub we wanted and there was never any pressure to upgrade or buy a larger hot tub. Everyone was supportive and caring. They made sure our tub was installed correctly and all my questions were answered. They are our go-to team for parts, products and service.

Je
Review №28

I am a new pool owner and have been in to Supreme Spa & Pool three times. Each time Jackson has assisted me. His service has been exceptional - from asking great questions to helping recommend the right chemicals & equipment. Owning a pool can be intimidating but thankfully the team at Supreme, and especially Jackson, has been making it easy. Thank you!!!

St
Review №29

Best pool company in Lincoln!! Wonderful customer service, we worked with Jim. He helped us from the starting process, came to our home after hours to set up a plan and finished up with the pool that was best for our family and yard. It was also very helpful to see the pools they have on display. Great job, Supreme Pools!

Do
Review №30

Supreme Spa and Pool has beat out every expectation from selecting a hot tub down to my first time hot tub buyer questions. Each team member that I have spoke with has been courteous and went above and beyond to make sure I felt comfortable with my selection and start up. Extremely happy with my selection and the treatment that this team has shown to me. Thank you!

Ma
Review №31

My sister bought a hot tub from them. Specifically said no floor model. Spent over $10K. Now she is finding out she’s getting a floor model. They argued with her. Said it’s on her paperwork. My aunt was with her and witnessed the conversation. Scammers!!!

An
Review №32

The service was great and everyone was very friendly. Mike was very pleasant to work with.

La
Review №33

Worst experience ever. They kept lying to my husband saying we were next and then finally 5 weeks after they told us we would have it they put the pool up. It’s not level. Not the liner design we were promised. Then they gave my husband half the ladder and we were told they would deliver the other half and I had to call to remind them to deliver it. Tonight they were suppose to set up the pump since it has been full for the last 36 hours. Guess what....no one showed. I have never worked with a company with more incompetent people. I wish we would of canceled the pool. This place does not care about its customers AT ALL!!!!

Lo
Review №34

I havent had any issues with this company. The owner even delivered my ladder to my home. I had to wait a while for the pool to come in and be installed but that was not the fault of Supreme Spa & Pool. I went to pool school & was given good info about my pool because Im a first time pool owner. Overall, I have been satisfied.

Ru
Review №35

Well put together delivery was excellent cant wait to finish set up and enjoy my spa Ive also purchased a pool here and very happy with it as well

Da
Review №36

The very best service and so helpful. Given how busy they are, Ive been so impressed with how quickly everyone is to assist us and answer my 3,823 questions.

Ta
Review №37

Highly recommend supreme spa and pool! They came from Lincoln to Beatrice where I live! They went above and beyond and explained how to use there products and also gave a step by step instruction paper on how to maintain my spa. They were very professional and they did an amazing job cleaning up after everything was set up! 😁😁

Li
Review №38

We had come in to purchase a pool from the Home show feb 2020. The associates were helpful, great with working around talking with all of our children with us. Going through the ins and outs of owning a pool. They were knowledgeable, patient, and very friendly and enjoyable to talk to. Not pushy at all!

Br
Review №39

Have finally hit rock bottom with this place. Pool install was supposed to be several weeks ago. I understand theyre busy this year but their communication is far from truthful and lacks transparency. Weve been given several different stories between sales and their scheduler. The company has done nothing to proactively communicate with us. I find myself calling only to get the run around. Their employees show no empathy and only continue to make excuses for their lack of performance.

Vi
Review №40

Very nice showroom helpful people

Ro
Review №41

Originally we thought we needed a fiberglass pool since we have 3 Labs. Rob took the time to carefully go over all the advantages of a vinyl steel walled in ground pool. He def knows his stuff and we walked away purchasing a vinyl in-ground pool. One thing that is really helpful is after a small down payment, you pay after each portion of the pool build is completed. Big ups! This really helps the check book! Rob and the dynamic duo super brothers Brian & Mike (these guys are awesome!), arrived to help map out a place to put the pool. Throughout the whole process they let me know the next phase, helped come up with ideas, answered every question we had and I even had a home phone # to call/text for any questions (which I used more than once, sorry Brian). Weve made some trips to Lincoln to get our water checked and buy supplies - everyone on staff is super helpful & friendly. We love our new pool - especially our water dogs and kids! Now I just need to go to pool school so I feel more comfortable being a water chemist. Thanks everyone for helping to make a dream come true! Youre the best!

St
Review №42

The worst experience I’ve ever had. I sent my wife in for a pool test and they told her she had to buy $70 worth of their chemicals that I had already purchased the week prior. Which, was not a big deal, until the tell me they will not return or even exchange the unopened chemicals! What kind of business is that?!? I only needed a pool test and they take advantage of a women that has no idea what is going on! I will never step foot in that place again and would encourage everyone especially women that aren’t familiar with pools to go elsewhere.

Am
Review №43

I have been told lies since I paid for my pool back in May! After 2 weeks of lies back in June I finally was told they would install my pool Thursday 7/10/2020! Installer never showed, was told they would be late around noon, never showed, was told they would be there 7am on Friday 7/11/2020 they never showed, 8am I was told they are on their way and would arrive in about 20 minutes and never showed, 10:30 they showed up and left around 4 and said they would be back first thing in the morning, and today never showed, my pool is not up just a torn up yard with the bottom frame of the pool! I was told this would take one day! 6 guys working!

Ta
Review №44

My husband and I have been customers of Supreme Spa & Pool for as long as they have been in business. After having an above ground pool for approximately 30 years we decided to replace it. Everyone at Supreme was fantastic. We had a lot of questions since things have changed over the years and our sales people Jim and Brian were so helpful and patient with us. They are both wonderful to work with. The 2 delivery people Kenny and Drew arrived when the said they would and were very pleasant and took extra care to make sure we received our entire pool package. We attended the pool school and it was also very informative, the gentleman teaching was great (sorry, but did’t catch his name). Overall this is a 5 Star company and so thankful they are in Lincoln! Highly Recommend!

La
Review №45

These guys are so helpful figuring out the condition of my pool and spa water and how to get it perfect. It always works when they test the water and I do what they tell me to do. So simple.

Li
Review №46

Jim the salesman was great, very knowledgeable on the phone, I went down to the store to pick out a vinyl liner for my inground pool, signed a contract and paid the deposit because they said they didnt want to waste their guys time by having people come measure and then not ordering. Every bit of my experience after that was zero stars, days went by and no one called to set up a time to measure my pool, then I was told Tues they would call, no call,Then Thursday they will call nothing. After 2 weeks of no calls and excuses a person from a different department told me the construction person refuses to service my pool and doesnt have time for it so they will be refunding my deposit with no explanation as to why. All I am told is dont call for any service because he refused to service my pool and supposedly he told previous owners in 2013 but put nothing in the file and wouldnt even take the time to find out if anything had changed to know if what ever problem he had 7 years ago had changed.They took my deposit May 8, I didnt get my refund tell June 1. Now Im back to square one and will be lucky if anyone can fit me in now that we are in the busy season.It was a huge waste of time and a very unprofessional experience

Ch
Review №47

Logan and Gail were extremely knowledgeable and friendly in helping us make a decision on a pool that would work best for our family. Great to work with.

La
Review №48

New Manager is not very responsive. We have called multiple times with no response or call backs. We have to call everytime to fix a warranty item. Been over 45 days with 6 phone calls and no updates. I highly recommend going a different direction.

Yo
Review №49

FANTASTIC customer service! They gentlemen including Brian & Tyler helped me with ALL of my questions on maintaining my hot tub. I will be back for sure! I would recommend this place before anywhere else in Lincoln!

Sh
Review №50

I am new to pool ownership. Unfortunately I trusted another pool company to maintain my pool this last summer which was an unwise choice. I had nothing but problems. I contacted Supreme at the last minute to close my pool for the winter and found out they offer a free pool school to help new owners learn how to maintain their pools. Rob came out with his crew today to close my pool and couldnt believe the issues he found from the other company. The other company had informed me I had a sand filter, so they charged me to change the sand...then dumped the old sand around my equipment. In my ignorance I trusted them. Rob pointed out I do NOT have a sand filter, I have a DE filter. He opened it up and showed me the inside of my filter (which also showed me the cartridges in my filter were ruined due to the other companys negligence). Rob took the time to explain to me the different types of filters, how they work and told me the spring they would help me out. He also informed me that owning and maintaining a pool is actually pretty easy. Talking to Rob today made me feel like I can do this...I was having buyers regret because this other company made my summer a literal nightmare! I cant recommend Supreme Pool & Spa enough! I cant wait to go to pool school in the spring and actually be able to enjoy having a pool.Picture below is the sand dumped all over and my actual filter (with the ruined cartridges).

Sh
Review №51

Only place to go for hot tub supplies. They have made Spa ownership easy as possible. Great prices on chemicals and testing supplies.

To
Review №52

We had a great experience with Supreme Pool and Spa!!! From Jim and Tyler in sales to Rob coming to measure and digging and Brody and the other guys doing the install. With all the rain it took longer to get to us....but totally worth the wait they had our Stealth pool up and filled within 3 days. Thanks guys what a difference this pool has been for our family and friends!!!

Vo
Review №53

My husband and I just purchased a pool from Gail at Supreme Spa and Pool. She was knowledgeable and helped us with get funding quickly. Cant wait to enjoy our new pool soon.

Ka
Review №54

Great service and friendly folks! Ive had my pool for 17 years and Supreme Spa and Pool is the only one-stop shop in Lincoln. I love that I can walk in and talk face-to-face with someone knowledgeable and walk out with exactly what I need. From products to parts to routine maintenance, I can count on Supreme.

El
Review №55

I walked in and was greeted by friendly staff. The store showroom had a lot of tubs to choose from. I wasnt sure what I exactly wanted when I walked in and the staff member Kevin did a great job of asking me various questions to help me narrow down the choices available. He was able to quickly answer my questions and explain the various differences. The financing offers were great! I am excited to get my hot tub delivered and running!!

JT
Review №56

I asked 3 different people and got 3 different answers about adjusting my pool water. If you buy something from them plan on having very little credible support after the sale.

Da
Review №57

Great shopping experience with Rob and Kevin. Rob even stayed late when I walked in 10 minutes before closing on my first visit to the showroom. Kevin explained things well during the sales process. Rob took a personal interest in explaining and handling the delivery and install process. Nolan communicated details while in route to install. Seems like Ray has a great team.

Ke
Review №58

The Employees at Supreme Spa and Pool are extremely informative and helpful. Our experience this week got us in and out of the store within minutes with the exact items we needed. Hands down 5 Star service and products! 🤩 Thank you!

Te
Review №59

These guys are Awesome! I bought a spa from competitor B 20+ yrs ago. After spending over 1K with so called dealer they told me I would have to replace my tub, it was not fixable. Superior Pool sent a service tech out and had it up and going in less than 30 minutes. He said it was so easy he didnt even charge me. Today I bought chemicals there for a bargain price as well. Yep, this will be my new go to place for pool and spa maintenance from here out. Thanks guys!! You ROCK!

Br
Review №60

Went in to just browser hot tubs this summer and ended up purchasing one from Kevin Bailey. Great service from the time we were in the show room to install. Had a light issue after it was set up and they came out and quickly fixed it. Hot tub is high quality and was well worth it. We recommend Supreme Pool and Spa.

Ku
Review №61

We had a great experience. Staff was very knowledgeable and helpful. Great prices too! Delivery crew was great to work with and provided lots of assistance to get us started.

Sh
Review №62

Everyone at Supreme was very helpful and wanting to make purchasing our new spa a great experience. Both Kevin and John were great to work with, they listened to what we were looking for and explained the features of what we were interested in. Nolan and Brian delivered our spa and collected our old one, very nice and helpful guys, took the time to go over the tub after installed to make sure we were comfortable using everything. Would recommend Supreme to do business with, very happy customers.

De
Review №63

Great at the sales and getting set up. But I have to say probably the worst after the sale of anyone I have ever worked with. After they get paid they are in no hurry to work with you.Sorry guys but it is what it is......

Al
Review №64

After buying my very first above ground pool from supreme this summer I must say their customer service has exceeded my expectations. I have enjoyed my new pool so much! Its definitely worth every penny. The staff members are so kind and knowledgeable. I highly recommend this place for any pool or spa purchase. You will never regret it, I promise!

Sh
Review №65

Excellent, knowledgeable people that work here. You may have to wait awhile but they are great help. Couldn’t ask for a more dependable experience. I would give them a 95% rating out of 100,

Tr
Review №66

They were awesome to work with! They made everything easy for a first time pool owner!

Br
Review №67

We really like working with these guys. they seem knowledgeable and are always very friendly. Never do we feel like we are being sold. They are not pushy, but very helpful in answering questions. Thank you Kevin for all your hard work!! You have been amazing to work with!!

Ja
Review №68

Supreme has been my go-to pool shop for 3 years. The folks there are incredible! Everyone is knowledgeable, helpful and friendly. Recently we expanded our horizon and purchased a hot tub from Supreme. From choosing a spa, to the purchase, to delivery and setup, to their followup calls; the folks at Supreme made it easy and a wonderful experience!

Al
Review №69

We recently had a pool installed back in May. Rob told us up front everything that was going to happen and he did not lie. The pool installers showed on time everyday and worked hard. They met every deadline and timeframe. That group and Rob are one of the best crews I have meet. They are hard workers, I have been around in a long time. Also they as super friendly and professional. They were always will to help us around the yard. We would ask them, can you put some rock here or move this and it was done with in seconds. Rob, was a man of his word. He and his whole entire crew did a great job for us. After the pool was installed we go the store weekly. Ray and Danny both have a lot of experience dealing with pools. They are both a great resource.. George

Ta
Review №70

I feel that I am always asking questions. This team is so friendly and willing to listen and answer all my questions. So glad we bought our pool from Supreme!

mi
Review №71

We were hesitant to pull the trigger on a permanent pool, then I walked into supreme spa and pool! With the help and knowledge of Brian he put our worries to rest! Him and the staff have been in contact every step of the way making sure my pool is installed on time, even upgraded parts with no extra charge to make sure we get our pool up on time! Thanks again to Brian and all the staff down at supreme spa and pool!

La
Review №72

The staff at the store were very patient and helpful with questions and differences between all the models. John and Nolan for the installation were also great. They were fast and very knowledgeable. We are really enjoying our new spa. Great purchase!

Da
Review №73

I selected Supreme Spa & Pool for a repair need, after my previous hot tub repair guy retired from the business. They were pleasant and helpful over the phone. After I emailed them a video of the leak I was having, they viewed the video and call me back promptly that day. They first offered me the parts I needed if I wanted to repair it myself. I decided to have them do the repair, which they scheduled two days later. Lee arrived promptly when scheduled and was courteous and friendly. I could tell right away that Lee was a very nice man and very competent in his work. He drained the tub, made the repairs and filled the tub in a very timely fashion. I couldnt be happier with my first experience with this company! I will definitely call on them again, and refer others to them!

Mi
Review №74

Got a great price on our spa from Supreme Spa & Pool at a spring home show. Delivery and setup went smoothly. We have been enjoying it ever since.

Da
Review №75

My family and I went in with an idea of buying an above ground pool. We spoke with Kevin Bailey and he was so great to talk to! We had so many questions and he did a great job at preparing us for what to expect and when. After we purchased the pool, some of their guys got a hold of us to schedule a time to come out. They arrived when they said they would and got everything done in a timely manner. They then spend time with us about what our next steps were. I would do this all again with Supreme Spa and Pool!

Le
Review №76

I worked with Kevin Bailey first at the Home & Garden Show and then went into the showroom to complete my purchase. This will be the first hot tub Ive owned and he was fantastic at answering all of my questions and getting me set up for delivery. I also appreciated that they will hold the unit for me for 90 days to give me time to prepare my site for it. Great to work with. Looking forward to having my hot tub delivered soon.

Li
Review №77

I visited your store this morning to pick up some supplies for my pool. The staff greeted me at the door, helped me pick out my supplies and gave me some much needed advice for getting rid of the algae in my pool. They even carried my box of supplies out to my car. GREAT SERVICE!I just stopped by again yesterday to get my water tested. Taylor helped me immediately and recommended the chemicals I needed. I was in and out in a flash. Thanks, Taylor!

Pa
Review №78

The employees here are so knowledgeable. This is the second pool we have purchased from them ( we moved)

Ni
Review №79

Easy to work with! Professional install! Highly recommended!

Da
Review №80

Excellent customer service!!! The store is clean and has tons of displays to show what they have to offer. Best prices in town. The new outdoor pool park with fountains is awesome! They also have a fire bowl! So cool....

Ha
Review №81

Very helpful and knowledgeable staff! Kevin was very helpful in helping me make my first hot tub purchase. Nolan and John delivered my hot tub in the freezing cold and snow and still took their time to show me how everything on the hot tub worked. A few weeks in, I had trouble with the chemicals and took in a water sample to be tested. Shawn was very helpful in explaining what I needed to do to adjust the chemicals in my hot tub. Im very pleased with my experience at Supreme Spa and would recommend them to anyone looking to make a spa purchase.

An
Review №82

This is our first year with our pool. We did not purchase our pool from Supreme Spa & Pool because it was a used pool, but they were very helpful. They answered our questions, assisted us find some seals that were shot and wrote up with a good chemical maintenance schedule. The staff was courteous and very helpful! They were very knowledgeable as well. We were impressed with them!

Sa
Review №83

Just bought a home with a pool. They have been very helpful! They have explained how to open and close our pool and answer all my questions. They even offer a class for new pool owners. Very friendly employees.

Ka
Review №84

Very helpful and friendly staff. Mike and Kevin assisted my husband and I at our latest visit there. They took the time to answer questions and explain how some of the new products work. My husband and I are looking to upgrade to a bigger spa in the near future and will definitely be seeing these guys when we do.

Da
Review №85

Went to Supreme for the first time yesterday to get a filter for my little 10 easy set pool. The salespeople were very easy to work with, and found me the correct filter in minutes. We walked around the store and there were quite a few specials going on that made me wish I had a bigger pool to work with. The store was very clean and my 4 year old daughter enjoyed walking around the display pools outside the store.

Br
Review №86

The help l received was fantastic and I love the new layout of the store.

Na
Review №87

We live about 80 miles from Lincoln and we purchased our first spa about 3 months ago. We shopped a few stores for spas but Supreme Spa & Pool got our business. They gave us a great deal, the salesman was very thorough, they delivered and set up on time and made sure we understood how to maintain and enjoy our spa. And we love our PHin. We havent had any problems or issues keeping everything balanced. Definitely 5 stars!

nu
Review №88

I have been doing business with these folks for several years. they are always helpful and willing to go the extra mile to make sure I get the right stuff. I have bought sand filters and chemicals over the years and it has all worked out. Most recently I purchased a hot tub, They delivered it and set up. It works excellent and plugs right into the outlet. I love it!

An
Review №89

We were vere impressed with the staff. When you walk in the store you are greeted right away. Bryan was great. Was able to answer al of our question. He even gave us recommendation for a electrician. They are not pushy. They expalin the different types of pools. Just had a great over all experience.

Ri
Review №90

Quality products at a competitive price. they test the water and this really helps with getting the pool open and running

Bi
Review №91

Great service and knowledgeable people are always on hand. Good inventory of pool pump accessories available. They are usually busy but wait time for help is minimal. I got assistance for what I wanted, checked out by cashier, and got help to load my purchase in under 5 minutes. Excellent! Best pool supply place in Lincoln by a wide margin.

Je
Review №92

I was very pleased with the service. I had to call about some products and the girl I spoke to was very polite and had the answers I needed right away. We had to have our pool water checked a few times and they helped us get everything in balance. They have some neat, high tech water testing equipment. I was very impressed by Supreme Spa and Pool!!

Mi
Review №93

We met the ram at the State Fair in September. And ever since then we have had nothing but excellent help and support with our hot tub and pool. They have answered all of our many questions, professionally and honestly. The installation guys are knowledgeable and professional.

Ka
Review №94

The guys at supreme pool have been so great to work with. We installed a stealth pool and both the installers and the in store team have been professional and easy to work with. Thank you!

Er
Review №95

Amazing customer service, very impressed with the staff! Highly recommended for any of your spa & pool needs!

Jo
Review №96

I love going to Supreme Pool and Spa! They are super friendly and always helpful! The atmosphere is always fun and the employees seem to all love their jobs! We had a question on our spa that required some research on their part, but they emailed us the info by the next day!!

An
Review №97

Kevin and the staff were extremely easy to work with. Very happy with their customer service from start to finish. Love our spa and will go no where but supreme pool and spa for all our pool and spa needs!

Ge
Review №98

I have waited 7 months to write this review and decided that everything considered, it has been a smooth ride with this Supreme Pool and Spa of Lincoln. The spa is a great quality and easy to use daily spa. The delivery and installation crew worked hard to give a quality installation and to make me knowledgeable and happy with every detail. They are only a phone call away from any type of service or questions I may have. Will continue to business with them for a long time, very pleased.Update after 2.7 years of owning the spa...the main controller went out but it was all under warranty...good, right? Not really..... since I live 100 miles away they charged me close to $30 a mile to return and fix the part under warranty....also charged me for the service call of $125...and labor on top of all that! lesson learned...will buy locally next time. Down from 5 star service to 3.

Gl
Review №99

Very knowledgeable helpful staff. Enjoyed working with Shawn to get us the best spa for our needs. The deliver team of Nolan and Brian were professional and thorough in setting up the tub. 5 Stars all around.

He
Review №100

Walked into Supreme Spa & Pool not sure what I was looking for and the staff was so willing to help me out and get me the correct items I needed for my hot tub. Every time I go back now they remember me and my stop can be quick or if we feel like chit chatting for a minute I dont feel rushed to get out the door. Top notch customer service!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:5046 Rentworth Ct, Lincoln, NE 68516, United States
  • Site:http://www.supremespapool.com/
  • Phone:+1 402-328-0085
Categories
  • Hot tub store
  • Hot tub repair service
  • Pool cleaning service
  • Sauna
  • Spa
  • Swimming pool
  • Swimming pool contractor
  • Swimming pool repair service
  • Swimming pool supply store
Working hours
  • Monday:Closed
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–5pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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