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Strawberry Springs Pool & Spa Inc.
320 W Industrial Lake Dr STE 7, Lincoln, NE 68528, United States
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Ka
Review №1

My husband and I were listing our house that has an in-ground pool this summer and needed our pool liner replaced ASAP before we could put our house on the market. Ron, the owner, was responsive to our time constraint to get our pool ready + house listed. He was out the very same day our pool liner came in to get our pool drained + prepped, and then him and his team were out several more times throughout the next couple days for install and to make sure everything was running smoothly getting our pool opened for the season. The pool turned out great and our house sold in 2 days! Ron also handles all our pool questions, openings, and closings.

Mi
Review №2

Called them to finish a hot tub repair, that someone else left unfinished. We set an appointment. Im optimistic they will solve my problem

Ab
Review №3

Very helpful with working through an issue and giving advice.

Ti
Review №4

Ive been waiting months for a repair. They have the new pump that leaked. Havent heard anything, even though Ive emailed. I want my money back.

Se
Review №5

Butifull place,plenty of space, changing room, bathroom, towels, spa. Overall it is a wonderful place with friendly people, butifull image of the mountains, the atmosphere is wonderfully with the smell of fresh air.

Yv
Review №6

Always quick to respond to service calls. Very pleased with their work and quality of parts. Moved my hot tub which saved me a lot of hard work. They were able to order new cover and head rest for my older used tub. They keep my tub run efficiently. I highly recommend them

Mi
Review №7

I actually dislike writing a poor review but feel almost obligated to do so. We had an older 32 by 16 foot in-ground pool that was bought with the house, it needed to be majorly renovated and to Strawberry Springs credit, they were about the only Pool Company in this town at that time that I could communicate with and was willing to do the job. Everything was fine until they poured the walk around the pool, it would have probably been done correctly if there would have been supervision but it was not and we ended up with a two tone type walk around the pool, when they repoured it, the South Side bows in so you can hardly skim it, there were big chunks under the liner which I was assured could be tamped out, two left substantial stress Marks in the liner floor, stair rails off center 5 inches, black mold formed under the liner and ruined it in 4th year. Everytime I got Ron here (3 years now), the conversation would always end with “we’re awfully busy so I don’t know when will get to it”. Also asked for a simple estimate 3 times for insurance purposes – never got it!! After this last time my wife implored me to move on and showed me a list with some photos of all the problems since the remodel, I felt as a courtesy I should let Ron know and the conversation turned ugly with this “business owner threatening legal action against me. Ron would take no responsibility for any of the mishaps that occurred, it is my opinion that in trying to gain riches he has stretched himself to thin and can’t handle his obligations. Thousands spent on a hole in the ground…the sad part is that this is only “part” of it! Get written guarantees and warranties on workmanship from this business on bigger jobs!

Ro
Review №8

These guys got my hot tub going for one third the price of what others said it would cost. Friendly and knowledgeable, highly recommended.

La
Review №9

Loved their service! Quick and affordable. Ron does a great job making sure everything is explained so we know our pool is working right and safely. Our kids couldnt be happier! Glad we chose this company for our pool needs and will be happy to use it again and tell friends and family to do the same!

B
Review №10

I don’t have a pool or a spa but I was struggling to change my flat tire on the side of the road and a super nice man from this company spent an hour helping me and making sure I was alright all out of the goodness of his heart. I can only imagine this kind of service and kindness carries over into the pool and spa world. I didn’t get his name but am very thankful.

Ta
Review №11

Bought a refurbished Spa from Ron and Strawberry Pool and Spa. Great price and fantastic service! Excellent on-time delivery! 30 day satisfaction guarantee was included and awesome. Would recommend to anyone for even bigger projects.

Mi
Review №12

These guys did great. They responded to my request very quickly. They got the work done quick. I called the other major spa retailers in Lincoln and they were not helpful. These guys didnt care that I didnt buy my spa from them. They were happy to help me.

Na
Review №13

We have had so many problems with our hot tub and Ron and all has been out to our home several times to fix it. When you have a 10 yr old hot tub, several things can be wrong and they have been so patient at trying to figure out what is going wrong with it. We bought our hot tub through paradise pool and spa and had nothing but problems with them and in future when we need a hot tub we will go with Strawberry Springs Pool and Spa!!

wi
Review №14

Fast, friendly, efficient. Fixed my whirlpool tub when no one else would even look at it. Highly recommend.

Ch
Review №15

Your team did an outstanding professional job on everything they worked on. We are extremely pleased with the workmanship and results.Thank you.

li
Review №16

First off called on a Monday and was told someone would be here Tuesday .someone finally showed up Wensday to look at our spa. Was told it would be running by end of day took them 2 days to finish just to find out that they had not primped the spa pump before running which in turn costed us MORE money. And then when called to ask about what happened the person started cursing and telling me it was my jobs fault. Worst customer service we have had yet and then got a run around about the spa being MORE broke. Will not he calling again.

C
Review №17

Texted to find out if they carried parts for my hot tub. The person who responded said It can be fixed but for us to do it your bill will be minimum of $85.

Kr
Review №18

I had a slight misunderstanding about my bill . Ron at Strawberry Springs worked it out in a professional and polite manner. highly Recomend Strawberry Springs . I will be sending them my friends.

Information
10 Photos
18 Comments
4 Rating
  • Address:320 W Industrial Lake Dr STE 7, Lincoln, NE 68528, United States
  • Site:http://www.strawberrysprings.com/
  • Phone:+1 402-770-7946
Categories
  • Swimming pool contractor
  • Hot tub repair service
  • Hot tub store
Working hours
  • Monday:Closed
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–5pm
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