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Cheryl Hasson - State Farm Insurance Agent
6720 N Hualapai Way Ste 135, Las Vegas, NV 89149, United States
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cr
Review №1

I HIGHLY recommend Cheryl Hasson State Farm! I moved to Las Vegas from Florida last month and started calling local, nearby State Farm offices the day after I got here, as I knew I wouldnt be able to get my Nevada drivers license or register my car here (or do anything else, really) until I transferred my automobile insurance to a Nevada agent. I got voicemail at the first two offices and left messages (one never called me back, and the other didnt call me back until almost a week later). Cheryl Hasson State Farm was the third call, and they started helping me immediately! They took care of everything and followed up with me multiple times with status updates by phone and text. Jody, Jordan and other staff I spoke with are all super friendly, very knowledgeable and incredibly helpful, and they had everything worked out and my temporary automobile insurance card to me in just a few days so that I was able to get my NV drivers license and register my car here just over a week after my arrival, and it was all done over the phone. I know I dont know these people, and I havent even met any of them in person yet, but I feel like I know them because of how theyve treated me and helped me so readily, effectively and efficiently and kept me informed every step of the way, and theyve made my transition to becoming a Nevada resident so much easier and less stressful than I could have ever thought possible!

br
Review №2

I moved to Las Vegas in 2014 and hooked up with Cheryl Hasson state farm office and have been greatly satisfied. Their team has been committed to work with me on anything I need, and always in a timely manner. I recently purchased a new home and they helped me without any problems. The group of people their are amazing - they work together as a team and always friendly. Awesome. Thank you!

Be
Review №3

Cheryl Hasson and her team at State Farm have always been more than helpful whenever I have needed anything! I feel like they offer the best deals on rates and that they explain things to me very clearly. I have all my insurance and insurance for my kids through this agent and am very happy with the service so far!

Pa
Review №4

Switched over to State Farm from another insurance carrier. The representative was so helpful and got us a much lower rate than we expected. Then unfortunately we were involved in a rear end collision. State Farm was right there to lead me through everything. Not a worry in the world with State Farm on our side! Great professional people!

Da
Review №5

I have been with Cheryl for years and they have always been fantastic. I wouldnt consider getting my insurance with anyone else.Everyone who works there is extremely friendly and helpful. I always know, that whatever my challenge may be, someone with competence will be able to handle it no matter who is in the office at the time. If you are thinking of changing companies , dont hesitate. Cheryls the best !

KI
Review №6

I am moving to Nevada in a couple days and completely stressed out this was the easiest part of my move. These Agents are so kind and understanding. Great service and extremely professional. This office makes me feel at home like we are all family and I am cared about. Thank you for your services.

Jo
Review №7

Cheryl will take the time to go through your policies and explain in detail what your coverage is so that you completely understand it.I also moved my motorcycle insurance over to her. Her rate was incredible!! I was paying WAY too much and for less coverage. Now I have one agent for all my needs and her team is a phone call away..

Ág
Review №8

I needed a new agent after moving to a new area, and the combination of the proximity of this place and the good reviews convinced me to give them a call. I wasnt disappointed. Jody has gone above and beyond setting up our accounts and was always so quick replying, even helping me along with little reminders if something slipped my mind. Im really happy I found such a great agent, thank you, Jody!

Ja
Review №9

Cheryl at State Farm Insurance is the Best! Very helpful, and all of her staff is very attentive. I would give them a call right away for all of your insurance needs.

Cl
Review №10

This time around shopping for insurance was SUPER EASY! I called Cheryls office, answered a few questions and my quote was ready, they beat all of the other quotes by a lot. Im very happy with my new insurance a new agent!!!

Br
Review №11

Jody Nielsen-Szakara is a wonderful agent with fantastic customer service. She was super helpful in talking me through my options, thorough in answering all my questions, and overall helped me save money on a comparable insurance plan that I had elsewhere. I had made an error involving the DMV and had to cancel my insurance for the time-being, spur of the moment. Despite putting in so much time to get me going, Jody was polite and understanding of my dumb mistake and helped me fix things immediately. Jody and State Farm have my trust and appreciation, thank you!

Cu
Review №12

This is a First Class agency. My wife and I continuously receive outstanding customer service. We have been involved with a couple of things involving our cars, break-in and accident. Each time State Farm was very responsive to our needs without any hesitation. They have been a First Class agency with good customer support. I would definitely recommend to others.

ca
Review №13

Great service,very polite and professional assistance.Rocio is great always answers my questions and always ready to help me with my policy concerns

Ri
Review №14

Rocio has been very helpful and responsive. Great service!Richard Dietderich

St
Review №15

Called while buying a vehicle and they were able to add and bind the policy in a little over an hour and email me the temporary insurance card.

Cy
Review №16

Love the girls in the office! Always very helpful and friendly. Thank you State Farm.

me
Review №17

My wife (Karen)and I (Dale) have been with State Farm for about a decade now. Cheryl and Rocio have always been there for us for anything that we needed them for. As a matter of fact we have been approached by other insurance companies many times but they just don’t have what State Farm has. They don’t have a Cheryl and a Rocio.

Am
Review №18

Jody Nielsen-Szakara has been my main contact with this office. She is extremely patient, understanding, informative and responsive. I would recommend her to anyone.

Do
Review №19

This is my favorite insurance office ever. We have used this office for over 10 years for many different kinds of insurance (home, auto, rental properties etc). Rocio is our contact. She gets back to us very quickly and accommodates our last-minute requests for documents. 10 out of 10. Thanks Rocio!

gr
Review №20

I love how quick I received a call back from this agency. I was called back and given a quote. Everything was done via email and it was super quick and easy! The rates were better then any other insurance company out there.

Da
Review №21

Rocio did a great job in transferring our car insurance!

Je
Review №22

Cheryl and her team are absolutely amazing. Not only are they very professional and “know their stuff”; they also are really nice people who care about their clientele. On a scale of 1-10....they get an 11!Jeremy Smith

Re
Review №23

You nailed it again!I have had the opportunity to do business with Cheryl Hasson and her team for the last 10 years. This team is absolutely amazing; specifically Rocio (amazing!) who has been in my mind my personal concierge for all things State Farm. They have help my family with life insurance, insurance policies for our vehicles and also policies to cover my business. They are 100% an all-around full service support system. I am getting my money’s worth; I am not willing to cut corners with my insurance coverage! I feel like I have a team supporting me and today was another example of Rocio getting it done! I needed a form completed and we were under a tight timeline to move forward with a business transaction and Rocio DELIVERED! I am a pleased customer with my local branch and wanted to recognize their service!Nice job team!

Sa
Review №24

Moving from one state to another and finding the right agent can be stressful and challenging . The first agent I found messed up my policy’s so bad. It was very frustrating. But once I switched to Cheryls office it’s been smooth sailing. Rocio Rodriguez is the definition of great customer service. She went beyond in helping me out and getting issues resolved with the DMV.If your looking for a exceptional agent and staff than this is the place.

Je
Review №25

Rocio is my agent and she is excellent! Goes above and beyond for all her clients to make sure they have the best policy available.

Le
Review №26

Jody Nielsen-Szakara is a fantastic agent - knowledgeable, resourceful, and Always quick to respond. Sweet rates are the cherries on top!

Ev
Review №27

I just moved to Las Vegas from Texas, and Cass made the transition and changes to my policy extremely easy. She was also able to refer me to a health insurance broker who has been very helpful as well. So far the entire team at Cheryl Hassons office has been extremely friendly and helpful. Thank you!

Es
Review №28

Rocio is my agent and has exceeded my expectations! She goes above and beyond for her clients. She will continue to have my business and I will definitely be sending her family and friends.

Jo
Review №29

Everyone has been prompt, professional, communicative, and easy to work with. My recent claim went very smoothly.

Pa
Review №30

My vehicle was recently involved in a huge accident about a week and a half ago, resulting in my vehicle being a total loss. Was able to file the claim completely online, vehicle picked up and inspected within a day. Not only that but the same day was inspected received a call from both State Farm and Cheryl herself, very wonderful and caring, was able to close out and finalize my claim. 2 short days later total loss income was directly deposited into my account. Nothing short of a wonderful experience, during a hard and tragic time. Would recommend, to anyone close and care about.

Br
Review №31

They have been warm, friendly and super helpful whenever I have questions. It’s been a pleasure working with them since I moved here. No matter who has helped me via phone or email, it has been a convenient and positive experience. Thank you!

Ma
Review №32

They are the most friendly and caring agents in all of Vegas!

Ke
Review №33

Rocio is amazing! She always goes out of her way to be helpful.

Se
Review №34

Simply Amazing! Jordan was kind, attentive and knowledgeable . She strives to perfect the customer experience with every interaction through listening to me and making sure she understands my needs and finds me the best policy every time! This woman is the perfect example of what exemplary customer service looks like!

Ca
Review №35

I just want to leave a few good words about this agency. Edna Pelas is so nice and efficient with the service she provides her clients. I am so glad I am insured with such a positive agency and team of gals. Thank you so much for all of your time and patience with me while we constantly change out or Autos. A+ Office and I would highly recommend!

St
Review №36

I can’t say enough how pleased I am with this agency. FYI, I was a loyal Farmers customer for years and let me tell you, Farmers lost all of my business. They jacked up my rates and not to get into too many details, left me in a bind for coverage on a new property THE DAY i was supposed to close escrow. I called this State Farm office to get pricing and to see if there was anything they could do. I spoke to the Rocio Rodriguez, and the level of service she provided was absolutely wonderful. She immediately worked with my lender and we were able to close on time. (Plus, their price was WAY lower than Farmers). I have now switched everything over to them. Highly recommend them.

Sh
Review №37

Nice office and was helped immediately. Rocio was very helpful and informative on all my insurance needs and questions. Thank you Cheryl Hasson office for everything.

La
Review №38

Cheryl and her team are awesome! Great Rates and always available. When I recently bought a new car I filled out the online quote and Rocio from Cheryls team called right away and I had coverage and a great rate in just a few minutes! Awesome service! Thank you

De
Review №39

Cheryl and her team are amazing. We have been with them for years and dont even consider changing companies. Cheryl even came to my accident site to be sure I was ok when I was rear-ended! Anytime we need anything, they are on it immediately and we have 8 policies with them!

Ro
Review №40

Edna at State Farm has been such a great help. She has taken care of anything we need over the phone and is willing to make arrangements if we need to meet up with her. I would recommend anyone over to them from auto coverage to home and renters coverage. Its great to have someone like Edna with great customer service skill to handle important items like insurance to help protect you and your family.

Ma
Review №41

I been with this insurance for 4 or + years . Rocio is an excellent representative always taking care about what I need or what is the best for me as a client . Car ,life home insurance always available when I need her . I will definitely refer her without hesitation with other people ,friends or family . Overall the Cheryl Hasson insurance company is reliable and trustworthy I highly recommended

Ro
Review №42

I want to give 5 stars to this office and specially to Marcela, she helped me to refinance the loan on my house and was not only a great experience but also saved me money, lower my interest rate and cut a few year on my loan. If you are interested in refinance the loan on your house, call Marcela first, she is very professional, honest and experienced in this matter. Highly recommended!!

De
Review №43

I have been a client of Cheryl Hasson’s office for a few years. Her team has always provided awesome service to me. They helped me refinance my car, get insurance for my new home and now I am working with them to cover my income since I am self-employed. She has even provided advice on life policies that I have with other companies. Her staff is friendly, knowledgeable and professional. Cheryl is very trustworthy and I refer her to friends, family and my clients.

P
Review №44

I have been a State Farm customer for over 30 years and when I moved to Las Vegas I came across Cheryls office. I am glad I found her as she has been one of the most pleasant experiences I have had in all my years of working with various State Farm agencies. She not only is very nice, but she offers up suggestions on how to better structure my policies to cover all of my needs and at the same time making sure it makes financial sense for her customers. I am now moving to another state so will no longer be a customer of Cheryls but I know if she continues to treat her customers like she has treated me and my family, she will be very successful.Regards,Pat Murphy

Sy
Review №45

I needed a better insurance rate and I was contacted by Mrs. Edna Pelas, and she helped me to save $49.00 a month on car insurance! Full coverage car insurance at that! I was very pleased with her knowledge and professionalism that she provided to me, and I left her office feeling that I made the right choice by choosing The Cheryl Hasson State Farm Insurance Company. Well done Ladies...! I will definitely let people know about you! You have earned a 5 Star rating! ⭐️⭐️⭐️⭐️⭐️Thank you,Syri

Sh
Review №46

Jordan Foster has always been pleasant & extremely helpful with all my insurance questions!!she has made me feel very comfortable with any questions I ask. She is a very personable young lady!!

La
Review №47

I just wanted to give a quick shout out to Rocio and the Cheryl Hasson team she works for. Rocio really went above and beyond to help me transfer my policies and get everything squared away during my move to Las Vegas. Her help went a long way towards making this an easy transition. Thank you so much again for all your help!

Sa
Review №48

Roscio has been most kind and helpful with my insurance coverage because of my transition to her area. She was knowledgeable in my rental needs plus helpful with a new auto insurance policy and positively quick with her responses. I would recommend her highly with anyone who needs insurance. Good job Roscio!

mi
Review №49

I was with State farm for a few years your better off going to progressive I saved over $1000 a year and I can prove it😉

Je
Review №50

Edna is awesome. She always answers my questions. My rates are the lowest I have found for what I want. I recommend her to everyone.

Ro
Review №51

Rocio R. (Yes, we have the same name) is always so helpful. She is always available to help and she makes us feel so comfortable. We have had our policies with Cheryl for years now and we love this team. Highly recommend them.

Sh
Review №52

Marcela has been a great help in answering all my questions on various aspects of home and car insurance. She is always very responsive and makes sure we are taken care of. Especially as a first time home buyer, weve appreciated her professionalism and expertise in assisting us in the process and explaining coverage to us.

mi
Review №53

Moving from CA to NV I had to acquire new insurance for home, auto, & boat. The rep who handled my request for this Team was both courteous and timely. She stayed in contact with me throughout and personally handled all of the process which means you dont get put off to another person at any time. Highly recommended & Thank you.

un
Review №54

Cheryl,Has been the Best,When filing my claim she was most understanding and most of all Helpful. My claim was handled with Speedy & Professional mannor. Even though I live on the opposite side of town I would never think of using someone else closer. I am so satisfied with her service and availability she provides to me and my family. Cheryl will diffinently handle All My Insurance Needs.Thank you.....Troy Goff

Jo
Review №55

Cheryl could not of been any more helpful and PLEASANT to deal with.She answered my questions,and got back to me with one she couldnt answer on my first call right away.You can tell she cares about you and what she does.

St
Review №56

Rocio was amazing. I transferred my insurance from out of state and she did a wonderful job.

Je
Review №57

State Farm has been an excellent insurance carrier for my family for many years. After my car was totaled in an accident that wasnt my fault, my State Farm agent Edna Pelas helped me navigate the other partys insurance so that I could get a rental until I was handed a check for the value of my totaled car. I always recommend State Farm to my friends and family when we talk about car insurance.

J4
Review №58

When moving across the country from NJ to NV you get a little nervous about a few things and insurance is one of them. I just want to thank Cheryl Hasson and her team at State Farm for making this process painless... Awesome customer service and we couldnt be happier with our decision. We highly recommend using Cheryl as your agent. Way to go!!!

De
Review №59

Rocio has helped my transition from moving to a new state easy and seemless. She has taken care of everything I needed to have and worked with my lender to help make sure everything was done for my home purchase.

Ca
Review №60

Edna She is the best, always very happy!! I really like her positive attitude!! Thanknyou so much for being so helpful and kind to me.

Fr
Review №61

Best customer services one phone call and she take care everything love this office nice people

Ma
Review №62

Excellent customer service at this location!!!! Rocio is awesome, friendly, patient and BILINGUAL!!!! I am so grateful we now are with State Farm.

Ra
Review №63

Excellent giving a advice and will explain everything to their customer clearly, and they have help me a lot regarding about my car insurance payments to make it lower and affordable, and most importantly, has friendly staff, it was easy to talk to and they will make sure that you completely understand everything.

Ce
Review №64

Thanks Cheryl and team for the outstanding service you provide to your customers! Highly recommended.

Pi
Review №65

Thanks Cheryl Hasson for being such a great professional! Got referred to you by a friend and cant be happier your are now not only my insurance agent but my risk advisor. Looking forward for many more year of a great relationship.

So
Review №66

Edna is the worst! Ive literally spoken with 4 different agents about renters insurance and all of these people are too incompetent to do a single task. Theyre contradicting and rude, they want to be sassy when you get upset because you have to call 4 times and speak with multiple people about changing an error. Edna is probably the most disrespectful out of the bunch Ive had to speak with. She wanted to tell me about an email i never received to prove a point, which was completely petty. I also spoke with Marcia (or whatever) and I told her I might have spoken with her because I have spoken with a few of their agents and she instantly was like um no you didnt speak with me. Clearly they need to have a customer service meeting or hire people who set the bar instead of meeting expectations. I suggest going with a different branch!

Sc
Review №67

Edna is always a pleasure to work with, they take the time to listen to you and will always recommend ways to save you some money

Ro
Review №68

I moved to Las Vegas within the last year after many years with another State Farm representative. Rocio is very thorough and professional. I just started my own business and Rocio went over and above to ensure I was able to get the insurance I needed and satisfy the franchise I bought from. Thank you !

Ja
Review №69

Rocio was a tremendous help while I was getting our policy for our newest retail store. She made everything incredibly easy and was very thorough

Mi
Review №70

Thanks Rocio for assist me with my insurance needs, your advised is greatly appreciate it.I highly recommend Cheryl Hasson State Farm

I
Review №71

Cheryl Hasson State Farm on Sky Pointe LV has been the best Insurance company for me. The people are amazing!If There’s a problem and I email them in the morning, I get a response pretty quick and it’s resolved just as quick. If there’s something I don’t understand, they walk me through step by step until I get it. I haven’t had any issues at all with Cheryl Hasson State Farm since moving here to LV 3 years ago. A big shout out toEdna P. For getting back to me ASAP, I get now!!! Thanks to all!IBP.

Te
Review №72

Edna, you are so awesome! Great customer service! Fast, and efficient and very friendly! Thank you so much!

Je
Review №73

Friendly people, and easy to approach to, I would definitely recommend them, if you wanted to be helped regarding about your insurance and to make it more cheaper.

Me
Review №74

Rocio is absolutely amazing and outstanding in Customer service . She helped in every way to save as much a possible . I have been a client for over 5 years and will continue as long as Rocio is working for company .

Ka
Review №75

We Highly recommend State farm:Cheryl Hasson office to all our family and friends! Our agent Rocio is great, very helpful with answering our questions and making sure we have the proper coverage for our needs.

Ju
Review №76

An amazing group of people...Roscio has always been very courteous and very informative including helping me refinance 2 cars at amazing rates.

De
Review №77

Edna Pelas is awesome! She helped me with everything I needed. Great person and a wonderful attitude.

Ja
Review №78

Rocio Rodriguez has been my agent for about a year and two months now. In that time, she has always been attainable and quick to respond. She knows her job, and can answer any question you may have. In fact, if you sent 1000 emails in one day, you would receive 1000 back.Even more, when I needed State Farm for an insurance claim and roadside assistance, bam, no questions, no hassles, and they call you when its all over to see if you were satisfied. When my car was scratched and needed $800 in repair, State Farm contacted a very reputable auto body shop and had a rental car reserved for me within an hour. I went down, dropped my car off, got the rental car, went back in a couple of days, and finalized the deal. This is ALL with no hassle. And Rocio represents that to me.I have referred several people to Rocio without hesitation. I know what Im getting. If you are looking for a fantastic Insurance Agent, this State Farm office has them. For me, I wouldnt trade Rocio for any other agent. When you say you can trust your agent, you are saying a lot. So, Im saying a lot. Rocio, if you guys see your own reviews, thank you!Update: I want to give, yet, another huge thanks to Rocio AND Cheryl Hasson. Rocio is always amazing. This time around, Rocio was unavailable, and Cheryl Hasson, herself, stepped in without missing a beat. I needed to change rental car companies, and that is generally done by contacting the agent directly handling my claim. I couldnt remember who it was, so Cheryl said she would find out and call me back with the information. Five minutes later, Cheryl called; instead of giving me the name of the agent handling my claim, Cheryl had already handled everything, and I was good to go. Five minutes! Its no surprise anymore, just a pleasure. So many thanks.If you are looking for affordable auto/home insurance and the most complete, authentic, considerate, professional care, Cheryl Hasson State Farm Insurance is unbeatable. Maybe there is someplace out there with similar qualities--MAYBE--but there wont be a place that is better.

cj
Review №79

Ausome customer Care with Cheryl and Edna. I have been with Statefarms for 38 years.

Gl
Review №80

Edna provided a great customer service, she process my request timely and follow up with me to ensure I was satisfied.

An
Review №81

On 1/4/2018 I phoned the office for a home owners quote and Rocio was more than gracious to assist me immediately. Within 2 hours my quote was emailed to me, by late afternoon my lender had the insurance binder in hand. WOW!! When I permanently move to NV ….ALL my insurance will be with Cheryl Hasson’s State Farm Office!! Thank you Rocio!

Sh
Review №82

I called Statefarm and Rocio Rodriguez answered the phone and helped me with my renters insurance. I was so impressed that I asked for a auto quote and she helped me find the best level of insurance care that I needed. I asked about other services or insurance that they offer and now Im looking in to health insurance and mortgage opportunities. Thanks, Rocio and the Statefarm team!

Ro
Review №83

Needed some help with providing my lien holder with proof of insurance and Edna got right on it and provided the document I needed quicker than expected. Wish most places offered this kind of customer service.

Wh
Review №84

Racio and the Hasson office have been nothing but helpful and professional. Customer service is beyond compare.

pa
Review №85

I would like to give this company 0 stars they are shady and they scam you . They tell you one thing and they do a different thing .they tell you ,your insurance will only go up by this amount . But then its not true . Thats not a way to do business. Very disappointed with them I have been with them for many years they don appreciate loyalty .

Pi
Review №86

We cannot ask for a better customer service! Thank you so much rocio!

Ma
Review №87

Outstanding customer service!!! Thank you Cheryl, Rocio, Edna and the rest of the team at that location.

Om
Review №88

The best agent and her staff is always ready to help!

Bo
Review №89

I love Edna an the team at state farm ! There so awesome! They have saved me soo much money!

Wa
Review №90

Constantly raising ratesrude staffunprofessionalhad me underinsured due to incorrect model of vehicleDO NOT USE THEM FOR YOUR INSURANCE NEEDS

Do
Review №91

I,ve been a customer of state farm for many yrs in Colorado when we were buying a home in Nevada Cheryl was referred to me by my agent in Colorado I was certainly glad I was, she was unable to write the policy I needed thru state farm she found an agent that could write it, she went above and beyond for us and when we move to Nevada she will be handling all of my insurance needs

El
Review №92

Best and quick customer service, definitely recommended.

Al
Review №93

Very good people, I appreciate all the help

ch
Review №94

Quick response and very helpful

Ra
Review №95

Very nice service.

Ma
Review №96

We have been using this Cheryl Hasson office for many years. The attention we have received from each of those who attend us is the best, especially with Rocio Rodriguez, she is always there when we need her. They helped us refine my house, they helped us with my 78-year-old mother to get the best quote because she continues to drive and wanted to charge a lot (another company) and Rocio immediately helped us. When my wife had an accident, Rocio was with us. That is why and much more we wrote this message because customer service is the best I have seen in all of Las Vegas Nevada.

Ca
Review №97

She is the best in town, great service and highly recommended /// She is the best agent in Las Vegas NV, Excellent service, highly recommended. Service in Spanish 👍

Ca
Review №98

I love that it can be in my language, they attend to me super fast, they understand my needs and help me in what they can. Thanks for everything :-)

Do
Review №99

They have good customer service, very professional, friendly ...delighted with your services 👌🏻😀

Information
21 Photos
99 Comments
4.8 Rating
  • Address:6720 N Hualapai Way Ste 135, Las Vegas, NV 89149, United States
  • Site:http://www.cherylinsures.com/?cmpid=tz0p_blm_0001
  • Phone:+1 702-384-5555
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
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