This place on little York COMPLETELY ruined my experience as a first time home buyer. We had a scheduled appointment for 11am which was set a week in advance, 3 hrs before the scheduled appointment the receptionist calls me to tell me I have to reschedule for the 26th. After we got that hiccup situated we were told our appointment time would be moved to 1pm. We get here at 1pm to have all of our paper work completely wrong. So they tell us to go eat lunch while they reprint the paper work. After an hour lunch we return for them to tell us the original closing amount they disclosed to us is actually wrong and in fact they would need more money for closing cost forcing me to go to the bank for another cashiers check. We return from the bank to still wait another 30 minutes before FINALLY signing paperwork. I am beyond disappointed especially being this is my first home this is completely unacceptable.