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Memorial Insurance Agency, LLC
13624 Memorial Dr, Houston, TX 77079, United States
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Ka
Review №1

Katrina was super helpful and knowledgeable. She was able to find us a reasonable policy very quickly, which was not the case with other agents I had spoken to. Definitely recommend!

Na
Review №2

This place is amazing Ms. Denise Martinez is just the best. She found me an awesome price on a home & car bundle. Throughout the whole process she was so very helpful, honest and worked hard to get what my budget allows me to spend. Thank you all. Keep up ur honest, helpful, friendly and hard working character Ms. Martinez

da
Review №3

We worked with Katrina on getting our home insurance policy on our first home and could not have asked for a better experience!! Katrina answered all of our questions quickly and helped us get the best possible policy for what we needed! I would definitely recommend working with Katrina for all your insurance needs!!!

Sa
Review №4

Sandra Ramos is the best! She gets back to me almost immediately, and when she’s unable to, the office replies right away in her absence. She has been able to reduce our prices and we have been using her services for 5 years— 5 cars (yikes!) as well as our home. We could not be anymore impressed by her positive attitude, friendliness, attentiveness and attention to detail.

Bi
Review №5

Dyllon was very helpful in getting me quotes for a whole new insurance package when I recently purchased a new home. He went over my quotes in detail and made sure that I understood the policies before making my final decision. First and foremost, he saved me money with the same coverage I had with another provider and he has followed up with me several times since our first interaction and I sincerely appreciate that. I’m happy with Memorial Insurance Agency and am glad to have made the switch.

La
Review №6

Katrina has been referred to us as insurance agent when we moved from California to Texas. From day one, she has been very responsive, professional and she obtained us the best quotes. We were thankful to have met Katrina as the changing of insurance process has been simplified a lot thanks to her!

Sa
Review №7

Working with Katrina and the team at Memorial Insurance Agency has been a very positive experience. Everyone is very professional, responsive, timely, and helpful.I have just transferred two policies to them and I look forward to continued positive interactions with this team. I would highly recommend reaching out for a quote!

Mi
Review №8

Ive done business with Memorial Insurance Agency for almost 5 years now. Sandra Ramos has been absolutely incredible every step of the way. I can always count on her and the team for help. Highly recommended.

Fr
Review №9

Sandra has always been helpful and courteous. Calls back when she says and sends information when she says. This is very important to me and I am happy with her services.

Ga
Review №10

Katrina was awesome. On multiple policies for homes, cars, boat and golf cart, Katrina found policies with equal or better coverages than my current policies. Katrina saved us a large amount of money and was also able to include an umbrella policy. Katrina was easily accessible, professional and always upbeat. I recommended Memorial Insurance Agency to a number of my friends and family.

sa
Review №11

Katrina was awesome. I reached out multiple agencies but no one coule beat the Quote , Coverage and Quality of service Katrina Provided Katrina was easily accessible, professional and always upbeat. I will be happy to recommend Memorial Insurance Agency to a number of my friends and family.

Cr
Review №12

I have used the services provided by the Memorial Insurance Agency since 2006 for my home and auto insurance needs. All of my interactions, especially with Mayra Reyes, have always been positive, expedient and professional. I have recommended them to several friends and family over the years. Give them a shout if you are in the market for insurance!

吴婧
Review №13

She was very patient to help me find a good deal ! thanks~ Bella

ja
Review №14

If you ladies and gentlemen are lookingfor great rates with great, fast and professional service talk with Dyllon! He made everything super easy and it was literally instant.Insurance I.d cards and all policy documents were in my email before we even hung up.Most importantly he found me a better coverage for a better price! Blessed I finally found an agent who actually cares!! 5 STARS ALL DAY!

Va
Review №15

Sandra and the Memorial Insurance Agency team are always excellent to my family and I. We have been with them for years and I cannot imagine switching. I am so thankful to be a client of theirs. Sandra has always helped us find the best rates year after year which has saved us money. She always looks out for me and calls to check on me and assist when I have needed to file claims. She gives great advice when we have been needing to consider options, and she has gotten to know my familys needs over time and remembers it and take it in to consideration when advising us. We are very happy with Sandra and Memorial Insurance and we highly recommend them.

Al
Review №16

I have nothing but good things to say for Katrina and Memorial Insurance.I know I can rely on them being very responsive for my customers needing home insurance. They are also consistently able to deliver the most affordable apples to apples coverage compared to other carriers who have provided quotes in the community. Very professional team all around!

3C
Review №17

Time and time again Denise Martinez always shows up. When I have questions about my multiple policies and insurance quotes she always goes to bat for me and follows up with the good, the bad and the ugly. The information she provides is invaluable and it allows me to make educated decisions about our policies. We have been doing business with Memorial Insurance for years and will continue to do so for many, many more. I appreciate you all!

Lu
Review №18

We worked with Dyllon to put together our insurance package. Dyllon was terrific to work with and very responsive. He helped put together the coverage we were looking for at a good price (all under an aggressive timeline). Highly recommend Dyllon and the Memorial Insurance Agent Team!

Al
Review №19

Knowledgeable, personalized service! Katrina explained every step to me so that I was 100% comfortable. As a relatively new homeowner, I really appreciated the help in demystifying the insurance process--not to mention saving money with the lower rate that she found for us! she saved us even more money by finding us a great value on an auto policy to bundle with the homeowners. I am extremely happy with the service and look forward to having a relationship with this agency for a long time to come!

Ki
Review №20

Sandra Kelley, She is awesome I recommend Memorial insurance agency, see Miss Kelly.

FR
Review №21

I’ve been a client for 7 years and Mayra Reyes has been an excellent Account Manager. Every time I need help, I know I can count on Memorial Insurance to help me with my insurance needs. Highly recommend!

HM
Review №22

Sandra has been very helpful in working out details on my policy. Highly recommend this agency for all your insurance needs. Very responsive and make changes promptly.

ki
Review №23

I had the pleasure of working with Dyllon on an affordable policy for my home. He was very responsive and knowledgeable.

Ch
Review №24

I received excellent service from Memorial Insurance Agency. They were very quick on response and we received an excellent quote that saved us money.

ja
Review №25

We have used Memorial for over 5 years now and recently I added two new policies for our new rental properties. Service is the best and pricing is hard to beat. Katrina Lavergne always makes our experience great.

No
Review №26

Outstanding value and exceptional service!

Br
Review №27

Katrina was so helpful when I set up my new policy for my home! I was a little intimidated by the process, as this was my first experience buying insurance, but she walked me through all the steps and got me a quote and helped set up my policy. The entire process was made easy and quick. I didnt have to check back several times or wait for anything. Overall a great experience working with her!

Ad
Review №28

My experience with Memorial Insurance has been great. Mayra has always found the best rate and is always on top with my renewals. I appreciate the professionalis that is provided to me.

Li
Review №29

I have been working with Memorial Insurance for close to 10 years. I am a REALTOR and Property Manager. They hold my personal home as well as many of my clients houses both investment and owner occupied homes. Everyone in the office including Brenda and Ken, the owners. I work a lot with Katrina and she handles most of my clients and they love her. She goes above and beyond and will go the distance to make sure they are taken care of. Recently we had a denial with a claim and Katrina and Sandra jumped in for my client and helped them get it resolved. I highly recommend Memorial Insurance whether personal or business. Thanks guys for your continued hard work, professionalism and easy access to whatever I need! Linda Piazza

To
Review №30

Been with Memorial Insurance for 10+ years and 3 homes... and they have already provided A+ service with my home/auto insurance needs. Worked with Dyllon B. and he was stellar, as expected. Will recommend.

Cl
Review №31

Katrina and her group were very thorough and quick to respond. This was the first house I bought and I had a lot of questions! Their prices were beyond competitive. I would highly recommend giving them a call and ask for Katrina Lavergne! Thank you for all your help!!

Ca
Review №32

I had Dylan Braun and he was excellent! Was with us step by step! Best quote by far! 10/10 recommend! Hit my boy up!

Qu
Review №33

I enjoyed working with Katrina.

Ry
Review №34

Justin has been fantastic to work with. Quick to respond and was able to offer me significant savings over my current policy.

An
Review №35

Katrina, Mayra, and team have done an excellent job of identifying the best value for various types of insurance. I have switched over many of my policies to them and look forward to the continued support. Keep up the great work!

Co
Review №36

The Memorial Insurance Agency staff is extremely knowledgeable, efficient and professional. Katrina was able to help me not only receive a quote but cancel the insurance on my previous home. The qoute I was given was of good value. Thank you!

Vi
Review №37

Dyllon Braun was extremely professional and very well informed . He guided me very well through the process and helped me choose the right coverage limits . He followed up with me on a regular basis and was extremely responsive and pro-active. Overall I am extremely satisfied with his services and knowledge

Ju
Review №38

I had Memorial Insurance Agency for 15 years now. Mayra Reyes as been my account manager for over 7 years and has done a great job of servicing our needs. They are very personable and responsive.

je
Review №39

Sandra and the team always deliver the best value and with great service.

Pa
Review №40

I really enjoy this agency. Katrina not only helped setup my auto insurance, but also got me a better deal on my renters insurance. Reliable service!

Be
Review №41

Excellent customer service and quick turnaround. I should have used them way sooner than I did.

He
Review №42

Katrina is amazing. She took the time to review the coverage I had with my previous insurer, and then got me better coverage and a better premium. When a negligent teenager slammed into my husband, both Katrina and Stephanie went above and beyond to help us understand our coverage and all of our options after we learned his truck was unrepairable.

Be
Review №43

I have used Memorial Insurance for years and have never been disappointed by their service or their professionalism. Truly top-notch.

Pe
Review №44

I’ve been a client of Memorial Insurance for many years now. We’ve been through claims together and the process was seamless because Sandra, Stephanie and Jackie are committed to making sure that you are more than satisfied. If you are shopping insurance companies and these guys come in a tad bit higher, go with them anyways. I promise that you will be glad you did. Everyone at Memorial Insurance is professional, knowledgeable, and committed to your satisfaction. They always return my emails and phone calls and provide detailed answered regarding my questions. Plus they are very warm and friendly. You won’t be disappointed.

Kr
Review №45

Mayra at Memorial insurance provides excellent, timely service and shops rates and provides me with the best coverage options. Highly recommend!

Ve
Review №46

I like working with Memorial Insurance, Every time I send an email or call I get a quick response back, My agent Denise is great!!

Sh
Review №47

I have been with Memorial Insurance for the last 2 years. Katrina, her staff and colleagues have always extended great service paying particular attention to my requirement for insurance and matching it with great price and value. Katrina explains the policy factors very well. I just added automobile insurance to my account with her. Thank you Katrina!I recommend everyone to contact Katrina at Memorial Insurance Agency.

ki
Review №48

I called about 6 other insurance companies and this agency was the best choice. Katrina was my agent, she is very knowledgeable and prompt with all communication/responses. Katrina has been so very helpful in answering all my questions/concerns . I would recommend this agency as they are very professional.

Ky
Review №49

I needed quick action and Mayra was on top of it. I always appreciate the level of customer service provided.

Ed
Review №50

I been using Memorial Insurance for several years now, service exceeds expectations. Mayra is great, she is always helpful and treats you like family.

Or
Review №51

Had a great experience and I recommend my insurance agent Sandra Ramos.. Very helpful and easy to work with.

Pa
Review №52

Used them for builds risk insurance to build a house. Katrina was very professional and prompt . I asked her to to call when sending me emails so I could stay on top of this process and she did without hesitation. She got all the information to the bank and made sure that they had all the necessary information on the binder . Thanks Katrina 😊

Ro
Review №53

The team of people get my needs taken care of very quickly. They don’t spam you with unnecessary calls but will respond very quickly to any needs that you have.

KA
Review №54

I would like to take the time to Acknowledge Sandra Ramos. Sandra Ramos shopped around to ensure that when my current rates went up that I could get a better rate. She actually saved me money! She was very patient, kind and informative with me with all my inquiries, phone calls and emails. I appreciate her due diligence and going above and beyond her call of duty. I am glad that my experience was above 10 stars actually!.

Ad
Review №55

I found the service provided by Dyllon Braun to be prompt and of good value compared to my previous agency. I hope to work with Memorial for some time to come.

be
Review №56

Dyllon helped my mom Kristin get a great rate on auto insurance with a young driver.

Al
Review №57

Memorial Insurance will do all the work for customers and get the best quote. I work with Sandra and she advises me on multiple options.

Je
Review №58

The folks at Memorial are always concerned and professional; they return phone messages promptly and are pro-active on maintaining our coverage.

Ch
Review №59

Dyllon was super easy to work with and always responded quickly.

Gr
Review №60

Memorial Insurance has all my insurance, house and auto with now 4 properties. Katrina is extremely knowledgeable and made sure to get me the best coverage. Customer service is fantastic!

De
Review №61

Mayra Reyes, from Day 1, has been informative, kind, genuine and very knowledgeable, qualities that often are few and far between. Mayra knew the policy and was able answer all the questions and concerns I had. You could tell not only was her job was important to her, but she enjoys her job and helping her clients.I also appreciate a few follow-up calls when I forgot our appointment.

Pa
Review №62

Katarina was very responsive, patient and helping when purchasing the Home Insurance policy for my first home. I did not know anything about Home Insurance as to what all the covered and how much coverage should be good for a first time home buyer. Thank you Katarina. I would refer Katarina and Memorial Insurance Agency to anyone.

Je
Review №63

Great rate and good customer service.

Sh
Review №64

Mayra Reyes is a great agent. She guides us with our home and auto insurance. Whenever asked to research on lower rates, she is willing to work with you and always finds a better rate. We have been working with her over 7 years now. She is very easy to communicate and responds quickly to emails and always follows up.

Ry
Review №65

Katrina was referred to me by a mortgage broker for a vacation home we were purchasing in Rockport. She was extremely responsive throughout the process and helpful in answering any questions that came up. We needed liability, wind, and flood and her quotes were well below other agents we shopped savings us literally over $1,000 per year. I would strongly recommend her and the agency.

br
Review №66

It was an absolute pleasure working with Katrina. I called her in a frantic state because my home owners insurance was being cancelled because of galvanized pipes. Katrina was able to find an insurance company that covered older homes. She was quick, efficient and addressed all of my concerns.

a
Review №67

Mayra has worked with us for several years and has always given us excellent service at reasonable prices.

Al
Review №68

I cant say enough good things about Mayra Reyes and Memorial Insurance Agency. She has been so great to work with on all of my insurance needs. She is so helpful and always goes the extra mile. I highly recommend Myra and Memorial Insurance.

Im
Review №69

I had a very good experience shopping my home insurance policy with Memorial Insurance Agency. Dyllon Braun at Memorial Insurance Agency has been very helpful finding me a good quote and coverage for my home insurance. Thank you.

Ca
Review №70

Katrina was so helpful with my home and auto insurance! We got everything set up easily and she answered all our questions quickly. Great work!!

Ni
Review №71

I have nothing but good things to say about Memorial Insurance Agency. Dyllon is always very quick to respond to any questions I have and is always very professional. I really appreciate their hard work.

St
Review №72

My experience with Memorial Insurance has always been first rate. Whenever I have questions or make changes I always get almost instant results. Ive dealt with Sandra, Denise, Chad and others with all positive reviews.

La
Review №73

We have always received great service at Memorial Insurance Agency especially from Sandra Ramos. They have helped us save money over the years while maintaining great coverage.

Aa
Review №74

Mayra Reyes it’s been my angel since many years of loyalty businesses with Memorial Insurance Agency ...Guys I’m very pleased to be part of the family for more than 15 years .....If you had any car incidents this is the place to have as Insuranse company to be with .....Mayra keep doing a great job to had us a value customer please.Thank you so much for all help you did to me .

Mi
Review №75

Kevin is very helpful. He has helped me figure out what is the best plan of action for all my insurance needs. 10/10 would use again.

Ch
Review №76

I would like to Thank Dyllon Braun for EXCELLENT SERVICE! He is very patient, attentive to your concerns & requests, never in a hurry & a person of his word! Dyllon made certain that everything I needed was within in my new budget!!! My time spent with Dyllon was the BEST insurance experience I ever had!!!!!!!!!!!!!!!! Thank You Dyllon!!!

Ke
Review №77

Katrina and the team worked swiftly, to ensure that I had the best coverage for my motorcycle insurance. She responded to any questions and/or concerns that I had.

JM
Review №78

Ive been a very satisfied customer for many years. I like the personalized service, response time and all the staff will do everything to find the best coverage for all our vehicles and home. Thank you and more power .

An
Review №79

They are amazing! Great business! Highly recommend!!

Tr
Review №80

Justin Vance has been nothing but helpful and informative throughout the last 6 years of contacting him for all of our insurance needs. From homeowners, boat to medical insurance Justin has gone above and beyond to make sure we are well taken care of and we are always in good hands when we work with him. Thank you for all your help and we will continue to be contacting you for all future insurance needs!

Ad
Review №81

I received a great customer service from Dyllon Braun, in my getting a better rate for my car insurance.

Cl
Review №82

I recently had an inquiry in regards to my insurance coverage. Justin Vance answered my text in a quick and timely manner. Can can be reached anytime of the day and on the weekends and helps with any needs. I highly recommend Justin for any insurance needs.

Yv
Review №83

My issue was handle in 15 minutes of time of call! Fast, Courtesy Professional! Thanks a million times,

st
Review №84

Dyllon made the process of transferring my insurance a breeze. Highly recommend him.

Ol
Review №85

Sandra Ramos has taken care of my family and I extremely well. She is very compassionate and explains everything clearly. Thanks for taking care of us.

Ja
Review №86

Very prompt service and provided low cost policies.

Sa
Review №87

Katrina was a dream to work with. She helped me save over 50% on my homeowners insurance. She listened to my needs, was willing to get creative, and was responsive and professional throughout the process. I highly recommend working with Memorial Insurance Agency.

Lu
Review №88

Dyllon was extremely helpful. Very responsive and knowledgeable. Pleasure doing business with them.

Ad
Review №89

Have my home, flood, and auto insurance with them. Great rates and even better service! Highly recommend!

Me
Review №90

I worked with Dylonn at Memorial Insurance and he was able to quickly able to get me a great rate on my auto insurance that saved me $146 a month. I left my pervious agent and joined Memorial. Im incredibly grateful for the prompt and professional service.

La
Review №91

Worked with Katrina and she was great and very helpful! Happy with our new insurance and saved us money. Thanks.

Tr
Review №92

A few years ago, I switched my home, 4 auto, umbrella, and 2 motorcycle insurance from a large not very helpful company to Memorial Insurance Agency. It is so nice to save money and have super helpful and responsive folks everytime I call or email. I love Ms. Ramos - OMGoodness, you will not find anyone more helpful. I dont write reviews very often, but in the case of Memorial Insurance Agency, I felt I needed to spread the good news. Do like I did and switch to Memorial, you will not be dissappointed. :-)

Ma
Review №93

Kevin Feehery with Memorial Insurance Agency was very helpful with finding the policy right for my family. I highly recommend working with him to get an affordable policy that has what you need.

Sa
Review №94

Amazing professionalism and great service.

A
Review №95

I have been with Memorial Insurance Agency for years and they have always been so amazing and supportive of my needs. Their customer service is impeccable. Im not the most knowledgable about insurance and they always answer my questions thoroughly and make it easy for me to understand. I will be a customer for life!

Ty
Review №96

Great service and pricing is always the best

Ro
Review №97

Katrina helped through email and a couple of phone calls to secure all the homeowner and windstorm I needed for my new home at a great rate. Highly recommended.

No
Review №98

After only an hour of working with one of their reps, Dyllon, I had updated all documents necessary for a new car purchase. The same day I went and drove off the lot in my very first vehicle. Couldnt ask for a better experience.

An
Review №99

Katrina worked with me on several quotes and did a great job of finding me the best deal for what I needed. She has a very kind personality and I had a great customer service experience!

Ma
Review №100

Sandra is so quick to reply to my requests and keeps me on top of everything that needs to be renewed, signed, turned in, etc. I would be lost in this whole insurance thing without her.

Information
11 Photos
100 Comments
4.9 Rating
  • Address:13624 Memorial Dr, Houston, TX 77079, United States
  • Site:http://www.memorial-insurance.com/
  • Phone:+1 713-461-8272
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
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