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Freeway Insurance
5620 North Fwy, Houston, TX 77076, United States
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Jo
Review №1

I had a great experience with Jeanette, I completed my last policy and she helped me find a less expensive policy for my next six months. I appreciate all the help she gave

Lu
Review №2

Ms.Chicas& Ms. Rivera provided Great service! So grateful to have had your service!

Je
Review №3

Very good service, very sweet and helpful, answered all my questions!Rosa Chicas

Ja
Review №4

Ashley was a great help to me. She didnt just renew my policy, but she help me get a lower rate. Thank you very much. I am extremely satisfied with her performance!

Ro
Review №5

My agent was mrs Adi was very helpful she saved me money on my insurance and saved my policy a very nice person 5 starts to her

KE
Review №6

Maria, has the knowledge to get you the lowest rate, while provide you with that red carpet service. She allows the process to be smooth and fun all at the same time. I wish there was a diamond review, she would get 5 diamonds.

Al
Review №7

Good customer service from agent Jennifer

Re
Review №8

Amazing insurance agency! Check them out, not only do they have great customer service but have amazing coverage with reasonable prices! Had the best experience and they were very helpful. Would definitely recommend!

Ce
Review №9

I got help from a lovely young lady name Sara. Very friendly and does everything quickly. For a first in person with covid still going, my experience was very nice

Ca
Review №10

Eliana Cisneros helped me get full coverage on my vehicle and made the process very smooth, enjoyable and painless. She discussed with me all my options and found a plan in my budget and even discussed my options for a much cheaper policy once a wreck falls off next year. Definitely recommend this location!

Ci
Review №11

Great insurance agency! I would definitely recommend this to anyone looking for reasonable pricing and great coverage. They are very thorough with explaining all of the options that they have. Check these guys out! Ask for Tawana!

An
Review №12

Eliana Cisneros helped me out with everything I needed and even went the extra mile to help me with my policy I highly recommend her.

to
Review №13

Esmeralda was very knowledgeable and got me a very competitive rate.office atmosphere was great when you walk-in its clean and music playing. Ladies all great you

Ro
Review №14

Been trying to pay my insurance for 4 days they said there was a problem one of the other associates said they will get back to me and they never did I called and Eilana Cisneros help me right away. She helped to fix the problem but also get me insurance on the truck to be able to drive the same day I would recommend her to anybody she really does help

La
Review №15

Always great service and exceptional treatment. Mrs. Eliana Cisneros is very attentive and willing to help in taking care of our automobile insurance needs. I will recommend her to all my friends and family.

Jo
Review №16

Ashley Ochoa has Great customer service, fast and a great monthly price for insurance. I’m am a very satisfied customer, I recommend you speak with her if you need insurance.

Ke
Review №17

Excellent customer service from Adi

Le
Review №18

Eliana Cisneros was so nice & polite.

Ex
Review №19

Eliana Cisneros was great to work with, very understanding and patient with my needs! Also kept me laughing the entire time while I had to wait. Thank you so much for your help!

Je
Review №20

Eliana Cisneros was very helpful and did her best on finding me the best rate possible! I recommend everyone ask for her. She is very dedicated to her work and always does her best! =)

La
Review №21

Very helpful agents here. Highly recommended!

Ma
Review №22

Eliana Cisneros was friendly and took the time to find the right insurance I needed and also saved me money. Thats why I refer anyone that needs insurance to her. Thank you again for providing quality service!

Be
Review №23

Great service and thanks to the sales rep Ashly Ochoa, thanks for the quality and responsive service! Excellent!

Ge
Review №24

My agent was Adi she gave me excellent service and gave me a quote I can afford trully recommend her for all your insurance needs

La
Review №25

Eliana Cisneros Was very helpful, very pleasant and did a good job helping me, thank you so much for providing excellent customer service..

Ma
Review №26

Exceptional service by Eliana Cisneros, she went above and beyond and had me insured in a timely manner. Great experience obtaining auto insurance, I am completely satisfied and would recommend their service to anyone.

Sh
Review №27

Ashley Ochoa Was a good Agent and very helpful and told me everything I needed to know about my insurance quotes. Thank you Ashley so very much

-
Review №28

Eliana Cisneros has been a huge help today and im extremely grateful for her help thank you so much!!! 😁😁😁

Ed
Review №29

Ashley Ochoa Was Very Helpful. Highly Recommended!!!

Ke
Review №30

Eliana Cisneros was great. Very professional and respectful... thank you for your help.

23
Review №31

Eliana Cisneros is wonderful at her Job. No complaints and great rates

Al
Review №32

Eliana Cisneros was great !!! She was so helpful and Sweet ...

Ta
Review №33

This company is fantastic and have never had an insurance company that is so precise and takes their time with you. Very professional and quick! This is a thoughtful company, I highly recommend you choose freeway as your agency! Amazing girls at this location!

Em
Review №34

Very helpful and responsive. I had spoke with Christian Roman she was a very helpful and understanding representative that also helped me get a new insurance plan that I was completely satisfied with. I will highly recommend Freeway Insurance and Ms.Roman as a representative to my family and friends !

Cj
Review №35

Adi did a good job on helping me with the service today thanks

Pa
Review №36

Christian Roman, thank you for the professionalism you showed when you helped me with my current insurance policy. You went above and beyond to help me and I really appreciate. I will definitely come to you in the future.Once again, thank you very much!!!!!!

My
Review №37

Eliana Cisneros is awesome!!👌👍 Great service and she will make you laugh! Not to mention the best insurance quote I have ever received! Highly recommend this place even if you dont live in Houston.😊

An
Review №38

Ashley Ochoa was extremely helpful and answered all the questions I had. When it came down to choosing a policy that not only cost effective but as well covers me in the best way possible, she definitely gets the job done. Not to mention she was so patient with me. This was my first time getting my own insurance so you can see how timid I’d be, but she definitely helped me get over that. Thank you for all of your help!

Me
Review №39

I would like to thank Eliana Cisneros,She was very phone friendly and quick. It felt like I was a friend instead of a client

Cr
Review №40

Kimberly, thank you for providing the most AWESOME customer service. The issue I had was not with your office and you took ownership and made it your responsibility to make sure that I was taken care of. This type of service doesnt happen often so I wanted to let your company know that they have a Great Person working there. Kudos Kimberly

Co
Review №41

Great, quick and professional service. Ashley went above and beyond to help me acquire a great price to insure my vehicle. I will be back with future vehicles! Thank you Ashley!

Ro
Review №42

Gabina gave a really good and rate. Also she explained everything very well for my first time getting insurance. I’ll highly recommend her .

Ga
Review №43

I was helped by Ashley Ochoa. She was so friendly and super helpful! She helped me with everything I needed in a timely matter ! Will definitely recommend her to others :)

De
Review №44

Maira Diaz helped me out tremendously. I came in needing to reinstate my insurance and she actually was able to provide me with a lower quote and rate. She was amazing!!!!

Ro
Review №45

Kimberly Cano is the best agent to deal with. She was attentive, very knowledgeable and patient. She solved every issue and moved me in a better direction financially. If it wasnt for her guidance I definitely would have moved on to another company. Well done.

Re
Review №46

They are very helpful in finding you a good insurance company without breaking the bank. Christian Román is a representative there that I’ve been going to since 2018 she is very respectful, professional, and helpful in finding an insurance company that suites your needs.

Ma
Review №47

It was a fast & smooth experience with Ms.Perla Chavez. She was very patient with me getting phone calls in between our process she made me feel comfortable & safe with getting the insurance with free way. She was professional about it all & I would tell everyone about the location if they are looking to get insurance.

Mi
Review №48

Genuine customer service I’ve never had an insurance business or location treat and understand my situation like if it was their own ! Myra was my representative and she was the absolutely best she’s very kind understanding and best of she found the best deal for me and really helped me out ! I will continue to do business with them in the future and refer people to her as well !

Fa
Review №49

My agent Christian was very helpful and super easy to talk to. She got me in and out super fast loved it !

Bi
Review №50

What a fantastic experience!! I filled out a few forms on line to get some insurance quotes and received numerous phone calls. Ashley called and got straight to the point, answered all of my questions and did everything she said she would do all the way through. I’m one satisfied insured!! ⭐️⭐️⭐️⭐️⭐️

Al
Review №51

Ashley Ochoa is amazing!! She helped me out soo much and she is very professional! I recommend her for all your insurance quotes! Thanks so much Ashley!!

Le
Review №52

Great company and special thanks to Eliana for your great customer service and for finding me the best quote.

Er
Review №53

Ashley Ochoa was amazing. Very polite and courteous. Extremely helpful in finding me a cheap insurance that fits my budget, and was able to work with me and my work hours. Took the time to walk me through and explain my questions. 5/5

Al
Review №54

Go to Ashley for all your insurance needs. She was very helpful and professional and she found the cheapest insurance for me. I will be referring all my family and friends to her. Thanks Ashley!!

ka
Review №55

Great service. Fast service. Mayra was a huge help!

La
Review №56

Thanks Maira Diaz. Your customer care was second to none. Thanks for making my experience a good one.

Ji
Review №57

I really would like to thank Ms. Aliana for her time that she took out for me on her day off. She really showed that she cared for her customer.....Thank you so much!!!

Ku
Review №58

Carter Sanche was very professional and pleasant to work with! This was great customer service!

Je
Review №59

Emerson is a great help!

Ty
Review №60

Very fast and cheap! Maria Diaz was very professional and experienced. I highly recommend her for an agent!

Te
Review №61

Maria Diaz was an great help. I recommend her.

Da
Review №62

Very helpful and responsive. Eliana Cisneros is a wonderful representative to help get you a new insurance plan. I highly recommend freeway insurance!

C
Review №63

5 stars hands down. Ashley was informative and helpful. Would recommend this place every day of the week and twice on a Sunday.

Wa
Review №64

Mrs. Maria thank you for helping me out and getting back on track you have a blessed day and keep that beautiful smile smiling

Er
Review №65

Gabina was an awesome agent ! She got me some cheap cheap insurance like $200 cheap ! The process was quick and easy, also she was sweet and very informative about my coverages. Freeway is lucky to have someone like her. Highly recommend her .

Ch
Review №66

I came in the other day looking for a better insurance company and I was greeted by Ashley who from the start was super helpful in answering all my questions and making me feel very comfortable, very professional and great personality!

Al
Review №67

Gabby was great. She was nice polite answer all our questions patiently and very calm she gave us a best options for insurance. Every time I go to Freeway Insurance I would definitely go straight to her I recommend everybody go to ms gabby😀

Ma
Review №68

The agent was very professional and was really understanding about getting me insurance and making the best deal possible .. very persuading.. did the job to the fullest.. I think this is the best agent that I have came in contact with since I had insurance. And wouldn’t recommend anyone else.. Maira Diaz..

La
Review №69

Ashley S. really helped me out with my situation. She spent 30 minutes doing everything possible to make sure she gave me the best price possible. Everything was simple and stress free. We need more people with her heart and mentality in this world.

St
Review №70

Maira Diaz really helped me out in so many ways and gonna make sure she works for the lowest payment possible. I’ve been looking for insurance for 2 months and she helped me out more in 2 days then anybody else did in 2 months. I would highly recommend anyone looking for insurance to contact her ASAP.

Gl
Review №71

Very Professional and fast acting! Thank you Eliana Cisneros!

Mi
Review №72

Maira Diaz, you were such a great help at getting me a comparable rate to my previous plan and thank toy for responding to me in such a good, timely manner.I appreciate youre patience and assistance.Thank you

Ma
Review №73

Gabina got a cheaper rate than I was paying literally half of what I was paying. She was very patient with me and kind. I highly will recommend her.

za
Review №74

Awesome experience with miss.Ashley 😊 she shared her knowledge with sharp details about my new insurance policy, she worked within my price range as well to meet my needs. I highly recommend her service. Thank you so much!

Jo
Review №75

If you’re looking for somebody who really cares about the people and can get the job done at the same time then talk to Christian greatest insurance agent I have ever met she will not fail you bottom line

La
Review №76

Me. eliana Cisneros Helped me get the best quote for my full coverage. She also emailed the dealer my insurance proof instantly! Again thank you freeway insurance for such a great smooth process!

Ja
Review №77

Eliana cisnerosgood job

Cr
Review №78

Mayra Diaz helped me out with getting me the best quote and couldn’t be happier with my monthly payments! Y’all hit her up!

Jo
Review №79

Gabina Acosta was a great representative! I really appreciated her help and customer service!! She made sure that I was well taken care of and that I had all the necessary information before she let me go. Thank you Freeway insurance for providing quality people and quality service.

An
Review №80

Gabina was very nice and patient with me. She gave me a great deal on my car insurenace. Highly recommend her .

Eb
Review №81

Went in to see Ashley O. She was extremely friendly and helpful. The service was very fast and affordable. She also gave me a lot of info on other things the agency has to offer. If you need insurance please go see Ashley.

Ra
Review №82

Ashley was my representative for my insurance quote, she did a superb job of trying to help us with finding a low but compatible insurance company. She succeeded. Her disposition is wonderful. Thats what I look in a representative. Shes easy to talk to and professional. Im grateful for people like herin these times when its really hard to find a caring person on the other side of the line that can truly effect my life later.Thank you for hiring her and keeping her! Much appreciation

li
Review №83

Eliana was very helpful, I have been working with Freeway for over 5 years. She took her time to see what was the best option and plan for my needs and took the time to research discountsThank u so much for your help. I wouldn’t go to any other place the always have friendly employees.

Jo
Review №84

I spoke with Maria Diaz is a wonderful person gray personality actually didn’t feel bad having yo pay my bill this month lol I advise if you call there ask to speak with Maria

Ja
Review №85

Ashley Ochoa provided me with the best customer service! She was so patient and attentive with my concerns and needs. She was able to educate me with a ton of information that no other agent ever explains. I would really recommend her to anyone looking for a good deal.

Ro
Review №86

Ashley was able to lock me in, she has excellent customer service and. Would recommend anyone to her. She’s beautiful too. 10/10

Ja
Review №87

In a few words the Broker Lizbeth did a great job with my quote. Super friendly and very professional team. Ask for Lizbeth. She got me a great deal. I used to pay $97/m. The system said Id be paying $125/m. She found a good deal at $83/m. She knows what how to work with her customers well. Thank you Lizbeth and I enjoyed this review.

Ja
Review №88

Eliana Cisneros was very patient,helpful and professional. Shes the first customer service representative with a sense of humor.

L
Review №89

Eilanna cisnero was extremely kind friendly and helpful,she was a great help,my quote from the company is doable and affordable.

Li
Review №90

Tawani Williams was very professional, quick and was able to get me a great price on policy. She was quick but also took her time to make sure that I was completely satisfied. I highly recommend her at this location!!

El
Review №91

Omg, when I tell you I got the best help from Eliana Cisneros. She was amazing at getting me such a great quote. I recommend freeway Insurance.

Ma
Review №92

I recommend Eliana Cisneros , she is very fast and helped me find the coverage i needed for a low price.

St
Review №93

Liz is amazing and so polite! Ask for her, you won’t be disappointed. She’s very helpful and gives you honest prices. I was shocked at how easy it was. Thanks, Liz!

He
Review №94

I worked with Eliana Cisneros getting my insurance reinstated. She was calm and nice. She had so much patience with me. Thank for your help!!!

Me
Review №95

Ashley was amazing!!! She was efficient and patient. She made the process easy. Very thorough! Excellent customer service. Go see Ashley!

Aa
Review №96

Gabina helped get a real cheap rate and was sweet and understandable with my situation . I will definitely recommend her to my friends and family.

Ry
Review №97

Elaina was great. Got a good deal quickly. Happy with my experience.

Os
Review №98

Before i came to Freeway Auto insurance, i was having a really bad day until a lady by the name of Gabina came and helped me. She was really nice and made the process go by quick and made it simple for me. Strongly recommend this company and the associate.

Fe
Review №99

Eliana Cisneros Is avery good Agent was professional, and answered all my question in a timely matter she worked all day on my policy until the system came up to get my policy done she kept in touch with me and let me know what was going on step by step she even call me after her work hours to let me know what was going on she will get you all set up I rather her a 100

Va
Review №100

Maira Diaz is extremely helpful and answered all my questions. She is very professional and was really understanding about getting me the right insurance and got us the best deal possible. She also was so patient with me, Thank you for all of your help Maira! Best agent ever !

Information
12 Photos
100 Comments
4.8 Rating
  • Address:5620 North Fwy, Houston, TX 77076, United States
  • Site:https://www.freewayinsurance.com/office-locator/freeway-insurance-houston-tx-77076?utm_source=google&utm_medium=yext&utm_content=NFW
  • Phone:+1 713-364-0133
Categories
  • Auto insurance agency
  • Insurance agency
  • Tax preparation
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–7pm
  • Saturday:9am–6pm
  • Sunday:9am–8pm
Service options
  • On-site services:Yes
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