Megan was exceptionally helpful guiding me through the complexities of home, auto and umbrella insurance. She was able to identify more affordable options then execute the transition. I would recommend her services without question - Thank you!

This agency is absolutely wonderful. Ive always found excellent and competitive prices. Aside from the prices they can provide for you, the customer service is absolutely stellar. My current agent is Colton, and he always goes the extra mile whenever I need any kind of assistance with my policy or making changes to it.

I have used the Suzanne Brown Insurance Agency for a few years now and had nothing but good customer service. I dont usually post reviews but I thought this morning would be a good day to express my thanks to Megan who took out the time to return my emails in a timely manner and located the answers to my questions without hesitation.Thanks Megan for providing excellent customer service within a short period of time; one day. We need more people like you to make our insurance experiences a little less complicating.H. Siegle

Ask for Avery! She was very nice and was very professional over the phone and gave me a great quote. I couldn’t ask for more. :)

I have been using them for over 6 years. It has been a very good experience. Although I have had several different agents during this time I have always been treated well. My current agent Meredith is an excellent agent and I couldnt be happier. I would recommend the agency to everyone.

The best insurance agent I have dealt with.We have been with them for the last 4 years.Ask for Colton, he is the best!

This insurance company is awesome! Excellent and professional assistance by Ms. Monica Zavala!! I highly recommend her . She was very professional and patient with me.

Very happy with working with the Suzanne Brown Insurance agency. When we felt our insurance was going too high, I researched insurance myself and found a much better price. I called Donna at Suzanne Brown to let her know wed be changing, and she asked if she could look up other insurance options for me. I agreed, and she found a much better value, better price, better everything, within an hour. Very happy with the service and the response to our needs!

I have been working with Donna from Suzanne Brown agency for 4 years now. She has always been incredibly responsive and has found me home and auto insurance quotes that have been more competitive than any other quotes I’ve seen and still meet my and my family’s needs.At this point, she’s a trusted agent where I feel confidence I can just go with anything she sends me and it will be the best coverage for the best price- I still spot check every now and then when I get a new quote from her and she still offers the best deals.And seriously- so responsive and professional, I never have to worry about anything with insurance because I can just ask Donna everything. If I could give 6 stars I would!

I cant say enough about the help Donna Baker gave me in getting quotes and eventual policies. She was thorough, patient, and a true pro.

Colton has helped me with home, auto, and flood insurance coverage. He is extremely professional, timely, and helpful. Within a few hours of contacting him he provided me with a number of different quotes and options, giving his input on what is typical and competitive. Once I selected a policy he turned it around within a few hours. I highly recommend working with Suzanne Brown Insurance.

It is rare to find a company that offers friendly, professional, fast, and thorough service. Suzanne Brown Agency is definitely one of them. They always responded very quickly, were very friendly, and helped us save money for the 8 years that we were in Texas. Highly recommend for anyone who is looking for an insurance agency. Cant say enough good things.

I wanted to share a positive review concerning this agency, especially Megan Westgate. She is very attentive, reliable, personable, and professional. She always goes the extra mile to ensure excellent customer service. She is always prompt in returning your call and working with you in resolving whatever matter you might have. This agency is lucky to have her !!! Please do not hesitate giving your business to this agency and asking for Megan. You will not regret it !!!

I spoke to Suzanne Brown on one occasion with a question about whether my coverage would be accepted at Vytalis Group and she assired me it would. Well that was absolutely not true!

Donna helped me find a new home and auto policy upon relocation from out of state. She provided great service, was timely and very helpful on all my questions. Thanks again!

Very professional, polite and had a great deal of knowledge on my requirements. Knew exactly what my needs were and delivered to perfection. I have already recommended their business to my colleagues. Thank you for services.

I called and spoke with Donna Baker. She helped guide me into finding policies for both my home and car insurance. I will now be saving $400 compared to my last insurance provider. Donna had patience with my constant questions, she was very kinda and her responses were always clear and understanding. I definitely recommend if you are seeking out an insurance provider to call them.

My previous home insurance company decided to up the premium by almost $1k! In search for an alternative, I was referred to Suzanne Brown Insurance by my neighbor, and Monica hooked me up! Everything was very professional and efficient. My new policy was finalized under an hour and saved me a lot of money and headaches. If you are in need of home or auto insurance call up Suzanne Brown Insurance and ask for Monica, she be able to save you time and money!

We have used this company for 6 years for all our insurance needs. I found it after searching for women- owned companies, which I wanted to support. I now recommend this place to people I know for the following reasons.1. They regularly shop for us to find us lower prices2. They are beyond courteous on the phone. We occasionally call with stupid questions and they have never been short - they are pleasant and accommodating of all requests. The staff are hard workers.We have had home insurance, car insurance for 2 vehicles, and also personal items insurance through their affiliated carriers. We have excellent experiences every time. I had to file one claim in 6 years and the experience was easy - they guide you or you can go directly with the insurer.This is a stellar business - customer first and they care about you in an increasingly uncaring world. Thank you.

I shopped around at multiple different agencies and Laura Crain at Suzanne Brown was very helpful answering all of my questions and guiding me throughout the entire process as I compared coverages and costs. Not only was she very prompt in returning my calls and answering questions, she ensured I had the coverage I needed as if it were her own policy (she gave several examples of her own experience and what she would do based on costs & coverage). When I made the decision, the actual switch of insurance agencies was very quick and seamless. Overall, a great customer experience and I saved over $1,000 on my premium with the same coverage and lower deductible.

First time for us to use an Independent Agent to work with in getting our insurance need. Suzanne Brown Insurance got what we were looking for and working with our agent Donna Baker has nothing short of being great. She is very helpful in answering our question with good response time. Looking forward to the future to add new services with her help.

I had a wonderful experience obtaining home owners insurance with the help of Donna. She made everything easy with her prompt assistance and explanation of the process.

I was referred to this agency by a co-worker. They did a great job in trying to find me the lowest premiums while making sure we are covered appropriately. We are very satisfied with the outcome. I will recommend them to other friends and co-workers that I know are looking to save also! Thank you Laura and Michael. Your hard work is greatly appreciated!!

Colton is fantastic! I was referred to him by a friend. He found an auto policy that has much better coverage and saves me over $600 a year! It was a win-win and a no-brainer. He was very patient, kind and thorough. Im very pleased with his service. Thank you!

Colton Cummings is the best! He helped me lower my auto insurance and it was already in a great price! 👍🏼 Wonderful and friendly service! Thank you!

We worked with Monica on getting both homeowners and vehicle coverage. Monica was very helpful and just a pleasure to work with. Highly recommend!

Michael at Suzanne Brown Agency made my out-of-state move to Texas an easier process by thoroughly (and patiently) explaining how Texas auto insurance works and providing his genuine advice. He met with me at very short notice and immediately made me feel comfortable and in good hands! This was my first time purchasing my own auto insurance and Michael helped walk me through the whole process and answered all of my questions. I chose to work with Suzanne Brown Agency because of their high rating on Google and Im very satisfied with my decision to do so. I am looking forward to being a customer for years to come.

Suzanne Brown Agency was able to quickly find me a new homeowners policy that has better coverage at reduced pricing. I used them for my auto insurance that is saving me money as well. They were very proactive, patient answering all of my questions and gave excellent service. I am very happy with their service and highly recommend them.

Donna is top notch. Very quick to respond to my requests. Handled our business promptly and professionally

Laura Crain with Suzanne Brown Insurance has been so helpful in getting my new home covered with the proper insurance. She found me the perfect combo of price and coverages. She was very good at explaining the differences in policies that I was considering and answered all my questions. Customer service is A+! Hopefully I wont need to file any claims in the future but I know that Laura will be there to help me through the process should that unfortunate event arise. Thank you Laura!

I worked with Michael. He was very professional, but I was able to find the same coverage at a better price by myself by going through USAA.EDIT: up to 4 stars from 3. Michael reached back out to me to ask what they could have done better. Again, I was very satisfied with his service, friendliness, and quick responses, but I just felt like I didnt have to look very hard to find a better price on my own.

Ive been using Suzanne Brown for years and the customer service never disappoints. Colton Cummings with Suzanne Brown is the best agent Ive had the pleasure of working with in obtaining various policies. He is incredibly professional, works quickly to find the best policies, and is always willing to coordinate questions/issues with the insurance company on your behalf.

Donna is a great agent....she is responsive and gets me the best deal every year. I wouldnt have to shop around each year because I already got the best agent looking out for me.

Very quick and prompt service. Was able to negotiate a much lower price on my home/auto insurance. I am very satisfied

Laura at Suzanne Brown Insurance was knowledgeable, patient and found the best policy for me at a great price. All done online / email so it was very convenient and simple. Highly recommended!

Laura saved me a significant amount on my combined Home & Auto insurance when switching from another carrier. Laura very quickly found better priced policies saving me from significant time (and headache) trying to get quotes from other insurance companies. Laura was awesome, extremely responsive and answered multiple email questions regarding my policies, costs and terms. I am VERY happy with the quality and timeliness and highly recommend Suzanne Brown Insurance companies and my agent Laura! Save yourself a lot of time, frustration and money trying to get your own quotes online and just call Laura at Suzanne Brown Insurance!

Greatest agency ever. Very quick in responding and assist in any insurance needs.

I just moved my auto and home insurance to Suzanne Brown Insurance and was very pleased with the pricing and prompt response I received.

Donna Baker has been my agent for several years. She is very professional and always works to find the best coverage at a good value.

Michael Napodano made insurance shopping and buying process such an ease! He not only was quick to provide me the most competitive rates for what we were looking for, he had a sense of urgency and completed the various transactions with speed and professionalism to ensure a smooth loan application process! I would absolutely recommend contacting Michael for your insurance needs!

Colton is extremely helpful and easy to work with. He has extensive knowledge of the various product offerings, finds competitive rates, is professional and makes the process as simple as possible. Highly recommended.

Im very happy that I found this insurance agent. I received a response back within 30 minutes after I left my contact info. Agent Laura is very friendly and helpful. Insurance quote was issued within couple hours after she worked out my details. I was able to cut down on premiums (auto and home) and receive excellent client services. I highly recommend Suzanne Brown Insurance. Im so glad I found them.

This is by far the best insurance agency I have ever dealt with. Donna and her team are simply amazing. They helped me find carriers for my home and auto insurance and saved me some money as well. The best part is I never have to deal with my insurance companies regarding anything. The agents at Suzanne Brown are always there to assist. I would highly recommend this agency to my friends and family.

Laura Crain was quick to take all of my information and review a number of vendors before sending me material on the best deal. She then worked with me to lower the premium even more. It took relatively little time for me to finish the entire process and saved me more than $1500 a year on my home and auto policies. I look forward to working with Laura and Suzanne Brown Insurance for years to come.

Monica was great to work with. She provide clear answers and was very quick to respond.

After having a disappointing experience with my current insurance company I decided to test the waters after seeing all the glowing reviews of the Suzanne Brown Agency. Boy, was I glad I did. Contacted Laura C. and provided all the necessary data for both HO and Auto. Communication via phone and email was great. Prompt responses to my queries. After all was said and done, Laura was able to save me over $2200 a year for equal or better coverage. What a fantastic experience working with Laura C. Highly recommend this agency.

I have been using this fabulous insurance agency for years now and they just seem to get better and better. My agent Donna Baker is so proactive.. always letting me know when my policies are about to be renewed and always looking for the best quote! If I email her she responds within minutes!! She is super service oriented! Im so blessed I found this wonderful agency! I highly recommend them!

Ive worked with Laura Crain with Suzanne Brown Insurance over the last week or so. Shes helped me transition an auto and two homeowners policies to a new top-rated carrier. Laura has been very responsive, very professional, and very helpful. My premiums will be considerably less than I have been paying the last few years, and my coverage is at least as much (and in some instances more) than the coverage I had previously. My only regret is that I waited so long to contact Suzanne Brown Insurance. And I certainly couldnt have asked for more from Laura Crain!

I’m absolutely satisfied with my commercial truck policy. But the best part of my experience was the service. Barbara was an absolute pro!! She actually filed my TxDot and a couple of other permits I did not know I needed. She went over and above my expectations. Awesome! Will definitely refer others.

Laura Crain was very helpful, polite and informative of my home insurance needs. I highly recommend her service and company.

Monica was amazing! She was super sweet and understanding and helped out a lot.

These guys (and gals) saved me a ton of money. I switched from Liberty Mutual. (Which is a great company, but WAY too expensive.)I’m very satisfied with the customer service I receive. Highly recommend Suzanne Brown Insurance Agency.

We have been using this insurance agency for our personal insurance needs since moving to Houston. When my husband and I opened a business a few years ago, we reached out to them for our business insurance needs. They are VERY responsive, timely in obtaining answers to questions, and good at explaining provisions in our policies. Definitely recommend them!

Very helpful and wants the best coverage for you. I felt like they took the time to look over all my options and was a very easy process! Thank you Laura!

Excellent service! Colton did a great job finding competitive rates. Should have made the change much earlier.

Going through The Suzanne Brown Agency has saved me over $200 a month on my auto insurance. Great communication and very helpful. Glad I was referred here.

Laura at Suzanne Brown Insurance was great in helping me make a change from Allstate (after more 30 years) and was able to provide much better insurance with lower premiums. She took the time to explain things thoroughly and make sure all my questions were answered.

It has been absolutely the most wonderful service. Donna takes initiatives and goes the extra mile in finding the best home/auto insurance every year! She is responsive, pleasant, and considerate on the phone and emails all the time. I strongly recommend Donna in Suzanne Brown Insurance.

Great service in purchasing a homeowners and flood insurance policy, Donna provided all information needed and followed up without being pushy. A situation came up where I had to switch payment to closing and although Donna was out of the office Michael was able to help me out very quickly. Wonderful agency to work with overall!

I spoke to Agent Napodano, and he has been very helpful and friendly to help me find a good and affordable quote for auto insurance. All my questions were answered well. This is a good beginning of new auto insurance. :)

Laura was the best!!! Great Company 👍 very patient and understanding and really takes her time to explain everything to you.

The Suzanne Brown agency is one of the best insurance agencies I have ever dealt with. The staff is professional and they will get you the best prices possible on your insurance needs. I highly recommend them.

Donna Baker was so amazing and helpful. Very responsive to every question we had and made it super fast an easy. I highly recommend her 😊

Highly recommend Laura. She answered all of my questions, was very attentive, great communication and saved us money by bundling. Great agency.

Who knew it could be such a pleasure to deal with insurance! I have had auto and home insurance with the same company for a long time and I finally decided to shop around. I emailed several local independent insurance agents and Laura at Suzanne Brown Insurance Agency was the best to work with and found me the lowest rates with the best coverage by far. I appreciated that the comprehensive form I was able to fill out online and that in the beginning we were able to address a lot of questions by quick emails as its hard for me to be able to make a phone call at work during the week. By the time we had settled on some quotes that looked right, Laura was wonderful to work with over the phone and gave me all the time in the world to ask detailed questions. She found me an auto policy with the same coverage I had through Allstate but for less than half the price! Im so happy to have found Laura as my local independent insurance agent and I highly recommend this company as a trustworthy option that will get back to you quickly and seems committed to finding you fantastic rates that still provide coverage you need.

New agency this insurance renewal (3 policies). Found the process very easy and the agent was very capable. The premiums very either very competitive or considerable less than my other renewal quotes.

They have same coverages as the bigger named insurance companies (and we looked at 4 of them to compare) with better prices. Laura Crain was awesome to work with. Answered all our questions quickly, sent out docs in a timely fashion and fabulous customer service!! Please give them a look when youre looking for home insurance coverage.

Donna did an awesome job and got me a cheaper rate than the previous carrier!

Exemplary Service and Attention!!! They Truly Care!

Weve worked with Donna Baker and the Suzanne Brown Agency for a few years. They work hard to get you the exact coverage you need and their response time is top level. Would highly recommend!

Great company and great people. They will get you the best price possible through the multiple providers they work with. Ive used this company numerous times though out the last six years or so and they always go above and beyond. Donna Baker, Deborah Winslow and Suzzane Brown are all immensely helpful, resourceful, and professional. I would recommend this service to anyone looking to save money for home, auto, or any other insurance needs you have.

Donna Baker took great care of me and my needs. She was very fast and efficient. I would highly suggest her if you want a trust worthy great Agent.

I was very impressed with the service. Laura C. helped me save over $500 on Home Insurance and she took care of the whole process from beginning to end. Highly recommend them for any and all insurance needs!!

I actually was a customer with Suzanne Brown Insurance years ago. I foolishly thought I could do better. Well, the lesson was learned when I ran into a tough spot with my homeowners insurance and had to run right back to Suzanne Brown. I worked with Laura Crain and she was amazing. Resolved my problem and got me coverage within a matter of hours. You cant go wrong with this insurance company!!

Donna Baker with Suzanne Brown Agency is absolutely exceptional to work with in terms of service and responsiveness. She assisted with my auto and home insurance and is incredible to work with. I will continue to do business with her and have referred friends to her as well.

Wonderful woman-owned business, always responsive to home, car. personal item insurance needs. Excellent experience, repeat customer for all my policies. I currently have my home policy and 2 cars through them.To the person who described someone as flaky, that seems quite odd as Id describe this office as anything but. They are not only fast, reasonable, and patient insurance brokers, but personable on the phone/email as well. And I have probably spoken to and emailed about 7 different people there at different times while buying a new house, new cars, etc, including the owner - I never once had a bad experience, and I am not easy.

Laura Crain was very helpful from the beginning of my inquiry about Home Owners insurance. She answered all my questions and walked me through the process seamlessly. She is definitely on my list of recommendations for anyone in need of a great insurance agent.

Suxsbne Brown cares about her clientele like family. She and her staff work hard to find great coverage at reasonable rates.

My agent Laura was awesome. She got me a lower rate and way more coverage then I had previously. I really appreciate all of her help!!

They should be your first call for insurance. Great to work with and theyre always on top of your insurance rates. Donna is great to work with. Highly recommended!!

Donna provided outstanding customer service at Suzanne Brown Insurance. She was very gracious and eager to help. Based on my experience with Donna I highly recommend Suzanne Brown Insurance.

I’ve used Suzanne Brown Agency for 4 years and they’ve been great and very helpful and knowledgeable with our home, auto, and flood insurance. Megan Westgate helped us most recently and provided us with great service and an easy experience with switching providers. Thank you!

I have had a terrific experience with this company so far! It was such a pleasure working with Deborah K. She was very polite and extremely helpful, she answered all of my questions and helped me get a great policy! I HIGHLY RECOMMEND this company and Deborah for your insurance needs!

The Suzanne Brown organization has always exemplified a high degree of professionalism with all matters pertaining to my insurance needs. Megan Westgate is my assigned agent and provides me with security of knowing shes protecting my families best interest.

This agency has always been exceptionally easy to deal with and efficient in shopping/lowering my insurance costs. Megan Westgate was great to deal with.

Donna Baker at Suzanne Brown Agency is one of a kind! She is quick to respond, shops for the best rates for her clients and has the BEST customer service! BEST Insurance Agency in the business!

I would highly recommend Suzanne Brown Insurance for your insurance need. Laura is professional and helped me a lot for choosing a right coverage for my home insurance.

I received great service and fast! All my questions was answered with no hesitations or unsure responses. Please go here and ask for Laura......

Laura and Michael both helped me. They were very professional and took the time to answer all my questions. I would definitely recommend them to family and friends.

The Suzanne Brown Insurance Agency does excellent work. Belinda was able to get me an insurance quote in less than 20 minutes. She saved me a bunch of money in premiums. The agents are informative, professional, and courteous. I would highly recommend them to anyone wanting to save money and time!!!!

Very Great and professional agent .Serving my insurance in a minute ,I do recommend her service to anyone who is looking for a decent and professional service . Thanks A lot Donna

Megan was great! We flooded during Harvey and have been shopping around for insurance. Everyone told us we couldnt get flood insurance because we were renting .. Not true. She got me my quote!. She also found some stuff out about an accident that happened 2 years ago. Someone hit me and some how it was put in I was at fault.. UGH NO! The jerk hit me! She was wonderful and gave me all the info and told me who to call to get it fixed. :) Thank you again!

Wonderful experience. Helpful, informative and solved all of our issues.

So glad I found this agency. They save me money every time it’s time to renew without even having to think about when my current insurance ends. They’ll send you the quotes that can save you money and you just give the ok to switch! Megan and Meredith are great!!

Belinda at this agency helped me sack my old (expensive) auto insurance and hook me up with a much better deal. I need to run the numbers again but Im saving at least 25% for the same coverage.The entire deal was done through email, which I cannot praise enough because most agents just want you to call, and I hate phone calls!Overall getting insurance on my 2 cars was a quick, easy process, and any delays were caused by me because we sold 2 vehicles and got 2 new ones while getting quotes. Belinda was patient enough to accommodate me through my fickle changes. I highly recommend her and this agency!

I was very pleased with the response and quality of the work here. I would highly recommend them for any insurance need.

Ive used this agency for the last two years for various insurance needs, and Ive worked with Colton, Meredith, and Suzanne. In my opinion, theyre the best in the business. Theyve pretty much always beat other independent agents (yes, I shopped around) and traditional companies on price for the same coverage. They value relationships with their clients. More importantly, though, they are very diligent and pay close attention to details. Thats the most important thing for me when it comes to insurance. Looking forward to working with them for many years.

Donna was able to provide guidance and walk me through the process of changing home owner and auto insurance policies. Highly recommended

I worked with Donna Baker on renters insurance for my new apartment and the service was amazing. She informed me of all possibilities that worked with my budget and worked fast on getting me the information and my quote!

Suzanne Brown Insurance had quick response to our quote request and was able to lower our auto rate by almost $100 / month. We appreciate the helpful and efficient customer service offered by our agent.