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The Vanguard Insurance Agency
2190 N Loop W #102, Houston, TX 77018, United States
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Jo
Review №1

Highly recommend! Dominique was very reliable, quick and great at communicating the different providers they offer. She helped me feel at ease and trustworthy of this company. Thank you Dominique!

Ma
Review №2

Great service. Very knowledgeable staff. They educated me on home insurance policies that helped me pick the best coverages and price for my home insurance. Thank you.

Jo
Review №3

My husband has his commercial insurance and our car policy was about to renew. So we decided to call Vanessa since she was the one that help us with his commercial. Anyways she was really helpful and explaining everything. We call on Monday since the hurricane was coming she couldnt do a quote and told us she will call us as soon they will be able and she did. Im really great full for help she apply every discount to get out payment less. And we were satisfied with our payment. Thank you Vanessa.

DF
Review №4

Very Communicative and always had an answer for all my questions. Shoutout to Heidi for helping me put my new car on my policy.

Al
Review №5

The business is great ! I would recommend this to anyone who finds it hard to find the best insurance for them. Heidi was very helpful !

Li
Review №6

Denice was awesome! Thank you for helping my client and making me look good for the referral.

Ma
Review №7

Vanessa and Denise have been very helpful with my personal and commercial policies. They answers any questions as quickly as possible. Ive been very happy with my experience with them. Will definitely refer friends and family to them.

Ra
Review №8

The whole vanguard team is very helpful and very friendly will continue to do business with them!

Pe
Review №9

Thank you Denise Mendez for your awesome customer service and always going above and beyond.

Ja
Review №10

Worked with me to find an insurer when buying my home. Process is going smoothly and they were able to find a vender that met my needs quickly. Enjoyed working with them.

Je
Review №11

Highly recommend!!! Veronica was fantastic at helping us reach our insurance goals and even got us better coverage on our auto insurance with a lower premium!! Great team work these guys!!

Ch
Review №12

Denice responds to all requests quickly and makes you feel as if you are her only client. She had absolutely been the best agent I have ever had.

Ju
Review №13

I recently was in the process of buying a home and Vanguard Insurance was there the whole time to get me the best insurance for the best price.

El
Review №14

I was referred to this agency and initially called them on Wednesday. I was told I would get a call back before the end of the day but I didnt. I called again yesterday but was put on a long hold time. Dont waste your time with this agency trying to get a quote!

No
Review №15

Vanessa kept trying and would not give up on finding us the right coverage that I would be happy with. She kept in touch with me. Advice and explain that old policies I had were not covering enough and gave me recommendations on what I should have to be safe. At the end I moved all my policies with Vanguard because of her. I would definitely recommend them to my friends and family. Thank you Vanessa.

Ju
Review №16

They did a great job of working up my insurance policy over the phone for my new home.

ma
Review №17

I value high response and efficiency because I am so busy. They respond promptly and provide honest and transparent information. They are there to get you the best deal and make sure that deal will provide the adequate protection you need.

St
Review №18

I’m a customer because of Britney! I’ve been with her many many years and that’s because of her excellent work! She definitely has the customer’s interest at heart, she is thorough, dependable and always follows up with you. I highly recommend Britney for any and all of your insurance needs. She won’t disappoint you.

P
Review №19

Great customer service and excellent pricing on home insurance.

La
Review №20

Vanguard insurance is and will continue to be by far my best choice for car insurance deals.Nanci Ochoa is a wonderful and attentive on explaining every detail and concern u might have very lovely person to talk too.

Ma
Review №21

The staff is very knowledgeable and friendly. They look for the best prices to fit your needs.

Fr
Review №22

Been with Vanguard for a couple years already , Leslie Melendez is an awesome rep !

Ca
Review №23

Humberto and his team are absolutely great! They went out of their way to make sure to find the best auto insurance rate for me. Leslie and Denice are so friendly and helpful. Definitely recommend this agency to anyone.

Iv
Review №24

I had an excellent experience. I needed to switch insurance ASAP and Leslie Melendez assist on getting me an insurance quick and affordable. She try her best to get me the best deal. Thanks again for the help.

Va
Review №25

Leslie Melendez was the agent that helped me through my switch in home insurance as well as helping me quote different auto insurances. She helped me find a home insurance that was economic and in our best interest. The home insurance change went smoothly, so I thought! Through no fault of her own or the agency I received notice from my new insurance our policy was denied due to our roof. As stressful as this was, she presented solutions and options, always kept me in the loop and had my best interest in mind. Honestly couldnt have done it without her. She really looks out for you and puts you as priority.

Ja
Review №26

I am thoroughly satisfied with the service I received. Leslie was extremely helpful and answered all my questions without hesitation. I would highly recommend this agency for insurance needs!

Pa
Review №27

The service provided at this insurance agency was expectional. They were able to save me hundreds of dollars on my home owners insurance, the process was fast and simple, Leslie kept in touch with me throughout the entire process.The owner Humberto and the office manager Denice were always available to answer all of my questions and they made sure I had a great experience.

Be
Review №28

Love their customer service. Denice Mendez helped me to get the best rate on my auto and homeowners insurance. She is sweet and very professional. I highly recommend them.

Li
Review №29

I have used Humbertos agency for years on all of my vehicles and now on both of my homes for flood insurance. No one ever beats the rates and coverage that Humberto and his team can offer. Not only are their rates awesome, their customer service is just as awesome as well! I always recommend them to everyone cause they have soo many products from commercial coverage to home and auto which makes it easier to get all your insurance needs in one place!

Au
Review №30

Very professional and knowledgeable agency. The staff is very friendly and Denice is always very helpful. They provide the best pricing for their customers and they truly care for our best interest.

Br
Review №31

Very helpful staff, made obtaining a new auto policy with them easy and affordable. Definitely recommend them!

Ho
Review №32

Very helpful and knowledgeable staff, Leslie helped me saved hundreds on my insurance rates. Did all the work for me and even cancelled my previous policy. Highly recommend this team for your insurance needs

Jo
Review №33

Been customer for this agency since while back also Leslie will take care of you top notch comunication cant forget bout humberto he will make sure everyone on point

Ma
Review №34

I would like to thank Denice there at the agency, she is very nice. Informative and patient about all of my questions when helping me make my policies. I’m hapoy to say I moved all my business over thanks to Denice at the Vanguard Agency

Du
Review №35

Very helpful provided me with the best rate on home owners insurance.

Am
Review №36

Great service, friendly staff, very quick and offered me the best rate on auto insurance. Definitely recommend them.

Mi
Review №37

Best customer service and staff is very experience and knowledgeable!! The were able to get me the best rates and save me thousands with premium coverage! #trustthevanguardagency

An
Review №38

Great Agency! They really care for their customers and saving them the most money. Definitely

Sa
Review №39

Great staff, professional service with a smile and Awesome agents always getting the best rates for you.

Tr
Review №40

They called to thank me for being a good customer

Ra
Review №41

Great customer service! Just bought liability insurance at a resonable price...keep up the good work!

ji
Review №42

Great service. Great food.

Al
Review №43

Really friendly people and great service 👍🏼!

D
Review №44

L. Melendez at Houston was most efficient and helpful!

Su
Review №45

Great service. Friendly and very tentative staff.

He
Review №46

Ani is awesome and has outstanding service with all her clients.

Sh
Review №47

Very nice, and fast response to questions.

Sh
Review №48

Great service

Li
Review №49

Great rates and great service.

Ra
Review №50

Heidi Aparicio helped me and was a delight. She was extremely helpful and kind. Would definitely recommend her and the company!

Al
Review №51

Heidi was great.

Ma
Review №52

Very helpful!!

Le
Review №53

I have used the Vanguard agency for almost 3 years and they go out of their way to find the best insurance for your needs. They are very responsive and communicate immediately. I just updated my auto insurance and spoke with Heidi Aparicio. Heidi immediately worked on finding the best coverage and even after settling on a good premium rate, she was able to go back on her own and find a lower premium! She was kind, considerate and very efficient. Always great customer service from the Vanguard agency!

Sa
Review №54

Excellent customer service very good service I have more than 2 years and very happy

Information
12 Photos
54 Comments
5 Rating
  • Address:2190 N Loop W #102, Houston, TX 77018, United States
  • Site:http://www.vanguardagencyllc.com/
  • Phone:+1 281-453-8770
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
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