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The Bellagio Apartments in Houston, TX
15000 Philippine St, Houston, TX 77040, United States
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Ne
Review №1

Best community ever!!! 10/10 recommend you to live hereIt is always clean, they try to make activities for the community to come together and everyone I had an opportunity to talk to when going to pick up mail or a walk have been super niceThank you for the experience I am definitely going to recommend my friends and family hereGlad to have made this my first home and thank you for making me feel so welcomed since day one.Super grateful for Kay for going through everything with me from start to finish and Thankful for Manny and his team in the community for always answering my questions while they where in my home taking care of my service request. Anything that you need the Bellagio Team as a whole makes sure it gets done so that your stay here is the best. There is lots of perks as a resident here and you cannot beat the prices they offer. Look no further you have my word its going to be a great experience!

er
Review №2

Thank you Lollie for being a key factor in why my experience here has been great so far! You always take your time out to help me with every question I have and take immediate action with any concerns that may arise. I never feel pushed away or like youre too busy which makes me happy and very comfortable. You truly contribute to why this community is so nice and peaceful. Thank you!

Ti
Review №3

I absolutely love living in this complex. It is so quiet and the grounds are always kept so clean. Every person that I have encountered in the office has been extremely friendly and helpful, which is just icing on the cake!

S
Review №4

I love living here. I love the small community feel. I feel safe walking my dog. The staff is friendly and helpful.

A
Review №5

I enjoyed the tour with Lollie a great deal! She was really helpful in so many ways with my questions and over the top with being a great professional!

Sy
Review №6

Very quiet ! I love the fact that you can’t hear the garages! My neighbor’s are awesome ! This is one of the best apartments I’ve been in ! Love the location !

Ra
Review №7

My family loves Bellagio! We live at Bellagio in total 10 years, and have a strong opinion about this community - it is well organized, family oriented, quiet. Managment works hard to make residents feeling at home, and that is exactly how we feel here. The complex is getting old, but it is well taken care of.As much is possible, we take good care of our apt. but whenever we need help from maintanance guys, they respond in fastest manners. This year, pandemic year, is very hard for everyone, Im personally amazed how many actions and activities Bellagio staff is working on to motivate residents to get involved and live happier everyday life. They upkeep with all nature in our community, which is soooo precious in such a small space, in this busy area of Houston.Anyone, easily accepting rules, having a good friendlyattitude and manners is gonna fit well to live at Bellagio, and I would highly recomend it!

Je
Review №8

I just moved in recently and so far it feels like home! Great friendly management staff, quite and safe community, friendly and caring neighbors.The landscaping is lush and well kept and brings a peaceful atmosphere to the community.I am home!Thank you Bellagio

As
Review №9

I lived here for four years until i bought my home. It was always quiet and clean. The maintenance was always taken care of same day. It was a nice place to live and staff was always so helpful and courteous. I never had any problems and felt safe.

Jo
Review №10

My living experience for the past year at The Bellagio has been fantastic. The maintenance staff responds quickly to all of my requests. The office staff takes care of any needs a resident could possibly encounter. The pool, work out room, computer room, pool table, and duck pond are all top notch. There has been a few reports of stolen vehicles or apartment burglaries but, come on, its Houston. It happens everywhere. The lawn service comes once a week. The dumpsters are never full. The recent apartment upgrades with the granite counter tops are just as nice as any luxury apartment high rise downtown. Every unit has an attached garage. The landscaping is very luscious. The noise from the highway is only noticeable from the apartments that face the highway. I would recommend The Bellagio to anyone seeking a nice living community in the Jersey Village area.

Sh
Review №11

Awesome place to reside! Great staff and maintenance request fulfilled within 24 hours of request. Perfect location near many essential needs businesses. Very well maintained.

Es
Review №12

Clean,Quiet, and quick access to beltway 8 & 290

Me
Review №13

I lived at The Bellagio Apartments for four years. When I moved to Houston, five years ago, my first apartment home in the city was to say the least, terrible! I made it my mission to find a great place to live at a reasonable price that I could easily access the city. When I found The Bellagio, the management was not only courteous, but knowledgeable. Management changes have occurred, but only because of the advancement of team members within Frances Properties. It says a lot about the property owners and its management when they are Property of The Year and have staff members that are Managers of The Year for Greater Houston. They didnt try and sell me on their property, they let the property sell itself. When you enter the gates, you feel like you have stepped out of the city and into a lavish garden with all the beautiful landscaping. There is a immense duck pond and a well-kept pool areas as the heart of the property. A great get-a-way after a hectic work day. Each unit has its own built-in garage within the unit so you feel safe and secure pulling into your home. However, safety issues are rarely a problem here at Bellagio, due to the alertness of the staff and community involvement of the neighbors. The units are a great size and maintained properly on a regular basis. When something has a hiccup, maintenance staff is always quick to respond to your needs. They are a pet friendly community that doesnt see your pet as another means of making money, but as an extension of your family. Each month they have a community breakfast, and every quarter a social gathering. We made so many great friends by attending these events! Thanks to The Bellagio, Houston felt more like home!

Jo
Review №14

Great apartments and each apartment comes with a garage. I would have stayed living here but had to move due to a job change. The property is in great condition, the staff is great. I almost moved to another Francis Property but they were not friendly or helpful. The Bellagio staff was great! I would recommend this place!

Ry
Review №15

This is a nice place to live. However, after moving out, the office lost my garage remote and a check sent for the last payment of about $200. Instead of someone affording any sort of respect by at very least sending an email or a phone call, they promptly sent the outstanding balance I agreed and attempted to pay for $200 to the deposit bond company Sure Deposit. Sure deposit didnt bother to contact me and sent me to collections. I know have negative marks on my credit for attempting to pay the final amount due including the extra charge for the garage remote. I do not recommend living at this apartment complex.

Me
Review №16

I stopped in this past Friday, I had been out apartment shopping and heard this was a nice place to stay so I wanted to check it out. I went in, told the leasing consultant my move in time frame and she immediately said she didnt have anything to show me. I find it hard to believe that there wasnt anything on the property to show me, not even a model? I was really disappointed, not sure if I was being judged on my attire or what. It really sucks I was considering that complex and now I am not.

Ca
Review №17

The Bellagio is by far the best place I have ever lived. It was recommended to me by an apartment locator and once I saw the property and the floor plan, I fell in love. And the cherry on top is the team in the leasing office. They go above and beyond for their residents to ensure that all are happy. I cant say enough great things about them!

Ch
Review №18

Love living here. The outside of the apartments are always clean and kept up, the office staff are all friendly and welcoming, and my renovated unit is beautiful inside.

Vi
Review №19

Townhome style one and two bedroom with attached garage, very quiet

Ra
Review №20

Do not park your car here if you drive a Honda Civic. It will be stolen. Seriously. I did not know that until my 2000 civic was stolen but since then I have been told that it well known that thieves case their parking lot. :-(

Ch
Review №21

1) Great location at The Sam Houston Toll Road, just north of Hwy. 290. Nearly equidistant between the two airports, as well as Town Center and Willowbrook. Also not far from the Houston Heights and the Galleria Area (proximity to SHT does make for a bit of noise if you elect to overlook same).2) Fantastic and responsive management. Ashlee is the consummate professional -- and shell enthusiastically greet you even when shes handling other customers (effectively) / multitasking -- and your being somewhat boorish, immersed with your smartphone, forgetting your manners and barely responding in kind (Ive -- like many have -- apparently a little work to do in this department).3) Maintenance staff incredibly responsive and competent.

Al
Review №22

The set up here is really nice.The pool area is amazing!!

Ri
Review №23

My wife and I lived in the Bellagio over 5 years now and I have been living in apartments in general for well over 38 years. I did own a home at one time for about 10 years, (from around 1980 to 1989/1990), but much preferred the apartments to owning a home for a variety of reasons that I won’t list at this time.As for the Bellagio, it is far and away the best apartment complex Ive ever lived in! The grounds are very well kept, the apartments themselves are very nicely laid out, and they’re only 2 floors high.Even though the Bellagio was only 5 years old when we first leased in 2009 and had been recently renovated then, they have renovated it again only a few months ago. It would seem that they kind of “refresh” each unit about once every 5 years.Leasing rates at the Bellagio are going to be on the higher side of the scale for Houston. However, you get what you pay for and they, (Francis Properties), strive to give your money’s worth.The maintenance team, (as an “apartment lifer” I’ve learned that a good maintenance team is paramount and a must-have), is top shelf. The team that’s there today is the same team that was there when we first moved in. In other words, unlike many other apartment complexes I’ve experienced, the maintenance team of the Bellagio doesn’t have a high rollover rate if any rollover rate at all.The Bellagio office staff is quick to respond to requests and/or problems even though they are always very busy with their daily administration tasks. The Bellagio manager, (Jennifer Whiteman), is extremely capable and accommodating.She has helped us immensely in our recent “shift” from one Bellagio apartment unit to another. Again, it’s been my experience from 38 years of renting apartments, that most managers almost take a; “us and them” point of view/position.Not so with the Bellagio’s Jennifer Whiteman. She actually treats the Bellagio tenants as a community of friends and neighbors and this is a treatment that I’ve never experienced in any other apartment complex.If you are looking for an apartment at the Bellagio you’d better plan ahead several months if not more because they’re rarely below 98% capacity. This is what keeps the office staff so busy and yet they stay very professional and pleasant to deal with.I strongly recommend the Bellagio apartment complex in Houston Texas and believe it to be among the top 3 in the city.Rich

Ke
Review №24

Awesome Community! Great location!

ho
Review №25

Management is terrible and more than likely the reason the occupancy rates are falling. If they come down off of their price maybe itll offset unprofessional management. Maybe.

Ly
Review №26

Bad experience.

sa
Review №27

Worst customer service

Information
100 Photos
27 Comments
4.1 Rating
  • Address:15000 Philippine St, Houston, TX 77040, United States
  • Site:http://apartmentsjerseyvillagetx.com/
  • Phone:+1 832-426-1054
Categories
  • Apartment rental agency
  • Apartment building
  • Property management company
  • Real estate agents
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–5pm
  • Wednesday:Closed
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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