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Extreme towing
513 Horsham Rd, Horsham, PA 19044, United States
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Extreme towing

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Ca
Review №1

We had the unfortunate experience of locked keys inside of the vehicle. Extreme Towing sent a young man, Abel, with exemplary customer service, and a skill set that was impeccable. He helped us fast, and was incredibly courteous! Thanks Abel !! Sincerely, CD

Al
Review №2

John AKA Panda was the best! He got here on time, was very professional and kind. He got my car hooked up and ready to tow in just a few minutes. Great experience. I highly recommend Extreme Towing.

Je
Review №3

First time using Extreme Towing and couldnt be happier. Needed to have my flat tire removed and have the donut installed. Bill arrived, and within 10-15 minutes, the job was completed. He was so efficient, quick and very polite. A great representation for your company! Thank you!

Di
Review №4

Took my car for a new alternator and battery at a local shop. As I was leaving the shops parking lot, the battery died and I had to coast to a stop in another parking lot literally across the street.Jeff from Extreme Towing came out, managed to get the car started and onto the tow truck.First of all, I wont be back at that shop but Jeff did recommend his own which, after tonights tow service, I may likely do.Second, Jeff and his team were professional, expeditious and effective at their jobs.I used roadside assistance through Progressive and they were communicative throughout the process.

An
Review №5

The tow truck operator Abels did a great job with getting me squared away with my breakdown. He was very professional, courteous, and had a very pleasant attitude. Would highly recommend. Thank you very much Abels.

P
Review №6

Extreme Towing made an unfortunate and frustrating situation a lot nicer. Staff is professional and understanding, honest and helpful. Even the driver to pick up my vehicle was very kind. This is not typical for most encounters I’ve had with these types of businesses. Definitely would give more than 5 stars! Thanks guys!!!😊😊

Ti
Review №7

Hey hey hey, way more reliable than AAA, reasonable prices and much quicker!

Li
Review №8

Very professional on time made my tow experience easy .Ive used them 2x and will definitely recommend them.Abel was a pleasure to meet. Thank you guys again.

El
Review №9

Terrible, I’ve been waiting for 4 hours. They keep telling me to hold on until they finally decided to stop answering my phone calls. Total waist of time, super unprofessional

Me
Review №10

Today was horrible with a happy ending.my acura broke down and i called my roadside company which then provided me with extreme towing..tony reached out to me to let me know that its was busy but assured me he was coming,i then called extreme and i admitt i wasnt happy and alittle rude to bill who stopped me and said exactly thisi completley understand you are frusterated along with the 17 other car owners that are waaiting for us but please rest assure we are doing everything in our power to provide you with the service you deserve and offered to bring me some waters or a beverage of my choice..that right their was an act of kindness,something that small changed my whole adittude..i called back to apologize but bill had left to get in a truck..this company has my 5star rating for kindness and being able to deal with high stress situations..thankyou bill,tony,desirae i appreciate you guys

Iz
Review №11

Caught 2 flats on the side of the road, and Jeff pulled over to help me out, he was very nice and PROFESSIONAL AT ALL TIMES. He towed my truck for me and even parked it in safely in a parking spot. Highly recommend this business AND JEFF. Greatly appreciated!

Ch
Review №12

After being completely lied to and then ignored by Sterling Towing for over 3 hours, Extreme Towing came in and saved the day. They were professional and timely. As well as respectful and had common curtesy which is pretty rare these days. So thanks to Nicole and Jeff for treating me how everyone wants and should be treated!! I’d recommend them anytime. You guys are awesome thanks again!

ma
Review №13

One of the best experiences I’ve had with a tow company! Only company I will allow to pick me up if needed! Affordable and the drivers are always timely and awesome! Anyone looking for a tow company for any need, this is the place to go! Dawn (the dispatcher) is amazing and the sweetest!

Al
Review №14

The owner kept in contact with me until the issue was figured out . Great company and I highly recommend!

An
Review №15

I was stuck in the Northeast today. The first towing company they gave me was horrible and they had reassigned me to Extreme Towing. I had already been stuck with my car for about 3 hours. I called and talked to the operator and she was really kind and gave me an ETA of an hour. Which I completely understand. The driver Jeff was great! got me on the flat bad quickly and down to where I needed to go. Jeff was a really nice guy and I am so thankful they got me where I had to go in no time! Very quick professional and courteous! I would recommend them to anyone in the area!

Al
Review №16

I just had Extreme here for a flat and I had the best guy ever! I am at a lost right now of his name (Frank I believe from Boston) but he went out of his way to help and took his time, was personable and very kind. The service was great and I wish him luck.

Br
Review №17

My car broke down on the side of the road and I had to get a tow. Jeff showed up and made life a little easier. Seriously, such a great guy. Awesome service and I will not hesitate to bring my car here for any future problems that arise.

Sa
Review №18

Great experience! Had my car towed right away. They were on time, professional, and affordable. I will call again without hesitation if ever needed. Thank you!

Ci
Review №19

Excellent, from customer service to the towing guy.. highly recommend.

Ra
Review №20

Extreme towing came out on a call through my car warranty roadside plan when my car would not start. Bill was extremely courteous and professional. He was able to quickly fix a loose ground wire that was the cause of my vehicle issue! This saved us a bundle in time and expense! I will definitely call them again should the need arise!

Sa
Review №21

Extremely professional on how they conduct business.

Fr
Review №22

Extreme Towing saved me a lot of time and money. I was having what I thought was transmission trouble. After Extreme Towing showed up to tow my truck. He ran a few checks. The driver suggested that it might not be a transmission problem after all. He was right. I got my truck towed to a different shop and got the repairs that I needed. I couldnt have been happier with the service. Thank you Extreme Towing.

Li
Review №23

Very unprofessional servicedispatch was very rudetow driver left my car unattended and unsecured without any noticeDispatch hung up on me when questioned “Why??” car was left unattended

Ch
Review №24

Extreme towing towed my vehicle after needing a fuel pump. The driver Jeff , was very professional and went above and beyond to help me get my vehicle to the body shop, and back on the road. Thank you again Jeff!

Ma
Review №25

My car was towed as part of Ford Roadside Assistance. It took over 2.5 hours for them to respond. My car was towed to the dealership but left in the parking lot, not the service department. The keys were left inside and the doors unlocked. I called this morning to let your company know and you blamed Covid. Then you blamed me. I did call the dealer, they were aware car was coming, service was open until 8:00PM. Tow truck didnt leave car at the service area and didnt let service know where they dropped it. Apparently its everyone elses fault but yours. Obviously I would not recommend them for towing. Judging from how your receptionist talked to me on the phone I would not recommend them for service as customer service does not seem to be a strong point with them

Ma
Review №26

Waited an hour after their initial ETA to contact them. The woman who answered was unsympathetic, nor did she apologize for our lengthy wait or for not calling us to let us know that they were running late. An ETA should be accurate (give or take a few hours) Since they did not arrive, we called another service who was there in a half hour.

Mi
Review №27

Extreme Towing is my go to company every time I’m in a jam, and being a business owner with a fleet of vehicles it is great to know that I found a reliable towing and roadside assistance company. Mark is very honest and professional and he is also an outstanding mechanic. I cannot stress my gratitude for him enough, if you ever need anything from a jump start to a tow I highly recommend Extreme Towing and Recovery.

Ro
Review №28

I ended up blowing a tire on my way home from a doctors appointment. After speaking on the phone with extreme towing, they had a driver to me within 15 minutes. Very quick service, and I was able to get my car to a repair shop before closing which was wonderful. Driver was super friendly. I would highly recommend them.

Fa
Review №29

Today I had the pleasure of working with this company. I was extremely frustrated not being able to get in touch with my dealership and Shelly, was able to elevate my frustration. She kept in touch with me until we figured out what the next steps were and we then proceeded with towing. I did wait a little longer then anticipated, but that was okay since was at home. Chris, the gentleman who came for my car was great. Extremely nice and knowledgeable, he even explained to me what the next steps were once he dropped my car off. I highly recommed the company. Fingers crossed my car gets worked on early tomorrow morning.

Ja
Review №30

I have used their services 3 times in the past 4 months for vehicle purchases and service drop off. Alway a pleasure dealing with them. They take the extra time to carefully secure your vehicle. I now have them on speed dial! Highly recommended!

ch
Review №31

I didn’t wait long, the representative was kind and professional. He called before and after the pickup to tell me my car was at the destination and wished me a better weekend. Excellent service!!

Me
Review №32

Woke up to a flat tire. After the first towing service cancelled on me (after already waiting for an hour), Extreme Towing was assigned. I second another reviewers comment on response time—EXCELLENT. Bill was super friendly, knowledgeable and quick! I would definitely recommend!

Le
Review №33

Quick and professional my man Bill is absolutely the best 👌 One heck of a guy and professional operator! Would recommend to anyone!

ji
Review №34

Bill was awesome, lended us a tool to fix another car & let us keep it!! Super nice & efficient worker, deserves to be recognized. Good character like that is hard to find.

Jo
Review №35

These guys are great. The driver Nick showed up within 30min after I called. Would deffinitly recommend extreme towing. They are fast and reliable thanks guys

Ta
Review №36

I had 2 flat tires and needed a tow. Mark came in on his day off and took care of our car. Extreme Towing is professional, knowledgeable and most of all, caring. Will def be using them again if we ever need it.

Fr
Review №37

I waited 30 minutes past a 90 minute ETA. Destination was 9 miles from company. I called, the dispatcher was rude and cancelled my tow through Allstate Roadside Assistance. She blamed the delay on COVID-19 which is not credible. “Customer Service does not mean rude replies for lateness nor a reason to cancel the dispatch. The woman was not too intelligent in managing their business.

St
Review №38

Super friendly staff and quick service. I will use them again and refer them to my friends and family. Thanks again Mark!!

Ga
Review №39

Marc was great. Professional, on time, and ensured my car arrived at the shop safely. I recommend Extreme Towing.

Do
Review №40

Excellent response time. Such a friendly and helpful person. Thank you Mark, will definitely give you guys a call when in need of a tow in the future.

st
Review №41

Excellent service.

Mi
Review №42

There I was: rations running low, truck sinking deeper and deeper into the mud. With a swing of my shovel I try and try to remove the earth to free myself from the muddy depths. Alas, it was no use. I grab ahold of my phone and use my remaining strength to call a tow truck. A man by the name of Mark came by in little to no time at all and hoisted me from the muddy pit which restricted my movements for so long.I constructed roger the mud man to help me deal with the great stress of the predicament. These guys are the bees knees.

Ol
Review №43

Had an old truck break down, Nick came out and did the tow. He was very nice and did a great job getting the truck back onto my grandmoms property which is not easy to maneuver with a larger vehicle.

An
Review №44

Was waiting for a tow from these folks thru my roadside assistance and at 90 minutes they tell me its still another hour and that they can tow my 4x4 on the ground because that truck is closer. They assure me its ok to tow 4x4 on the ground BEWARE

Ta
Review №45

These guys saved me! Dont know what happened, but lost the electric power in my truck last night. I knew it wasnt going to move on its own, and it was essentially in the middle of a residential street. I called and was responded to right away, driver called promptly to make sure he was going to the right place, and showed up exactly when he said he would. Very professional, right on time. My saviors when I needed them! Thank you!!!

An
Review №46

Mark and his crew run a first class business! I highly recommend them for all your towing needs.

Bi
Review №47

Chevrolet used Extreme Towing for a warranty issue. They showed up quickly, called to let me know they were on the way and were very professional. The gentleman that helped was very nice and got me where I needed to be quickly while also suggesting a few places to eat along the way.

Ch
Review №48

Excellent service. Called my insurance for roadside assistance and they were dispatched for me. I was told 90 minutes and they arrived in 45. They were very nice and professional and got my van to the shop.

ar
Review №49

Driver was pleasant to work with. I liked the service.

Vi
Review №50

Whats put in a very dangerous situation in an attempt to avoid a collision . My brand new vehicle was literally teeter tottering on the edge of an elevated parking lot. The driver side tire had contact with the ground while the passenger side tire was literally suspended over the edge of the parking lot .My road side assistance connected me with Extreme Towing and Recovery. Bill called me and made it to me within half an hour. He assessed the situation and managed to lift the car and move it from the position that it was in without causing any damage! OMG!I didnt t know how he was going to do it but he did it!He was just the best! I fully intend to use them again if I ever need to and I fully intend to notify all of my friends! Oh yes, the pricing... affordable!

D
Review №51

I had an awesome experience up at extreme towing and auto repair, great guys up there and got my jeep back up and running. Replaced the started and transfer casing. Very reasonable prices and done in timely matter. Would highly recommended to anyone

mi
Review №52

Mark P owns Extreme Towing .. Meet Mark in 2004. He lives and breaths towing for example: Mark worked for his familys towing company. Mark grew up knowing how to tow and do just about anything with a vehicles. His beloved Uncle passed away and his loving STRONG Mother ownd the business and Mark was her right hand man alongside with his wife Christina then is beloved mother passed away what was extremely heartbreaking but Mark never gave up he worked extremely hard to get his own business and license to own his own business.. He is truly a family man numerous times he has towed my car family members cars and friends... Mark is extremely kind and humble especially when you have a lot going on with your vehicle when youre upset they make you feel at ease they are the best to go with. I suffer with anxiety and every time I deal with him they answer any questions I may have.I promise you. you cannot go wrong with having your car towed by Extreme Towing..

T
Review №53

I didnt know if i was out of it and seeing things or if it was real but i was involved in a severe car accident last week,after the smoke from the airbags cleared i send a gentleman and he was saying mam are you ok ,stay still I got rescue on the way,he asked me if he could call someone for me,he seen I was cold and took his jack and laid it over me!! When rescue loaded. Me in the ambulance I said wait wheres bill they said whos bill,the one how held my hand untill yous arrived,his jacket says extreme TOWING,medics said he left miss lets getyou to hospital! I ont know much abou the company Exteme towing but I do know that bill was my gaurdian angel that day and he deserves my token of appreciationc,so bill thankyou with all my heart for staying their and holding my hand till emergency personal arrived! It will never be forgotten And the world could use more people like you out their! I will be recommending extreme towing to everyone I know

an
Review №54

Excellent. The man that came out to help me was named John. Polite, professional and knowledgeable. I’ll be sure to spread the word. Thank you!

Ac
Review №55

I live right across the street from them and the seem to have no courtesy for neighbors or anything else. Backup beepers at all hours of the morning and night. One of there drivers even said he was going to thump me in the head if I complained. Horsham Police will learn of all this.

De
Review №56

Awesome people!!

Sh
Review №57

Heard about these guys at work, they pick up your car and then dont tow it where its supposed to go instead they tow the car to their yard and try to charge storage fees even though the place they were supposed to tow it was less than 10 min away and they had 3 hrs. to get it there. This company is about as useful as a screen door on a submarine..

Sh
Review №58

Honda used them for Roadside Assistance. Was given an ETA of 1 hour, they were there within a 1/2 hour and called ahead 20 mins (as I requested) to let me know he was on his way. Thank you to the driver Joe for being so pleasant to deal with.

Ra
Review №59

They arrived before time, waited for me. For few minutes, got it towed without an issue- all with a smile. I could not even tip them.

Sa
Review №60

Reliable &Reasonable...THANK YOU EXTREME for getting my car home, being considerate with the call backs (what a relief ) the service was extremely helpful and fast and on a SATURDAY!!!!!! Amazing!!!!

T
Review №61

My vehicle was within 3 miles from their shop, Hyundai Roadside Service assigned Extreme towing, after waiting for more than 90 minutes (which Hyundai Roadside Service EAT), no one showed up, so, I called the shop, they answered they are stuck with job for another 25 more minutes...Expressing no remorse..Waited couple of hours.. nothing..What a shame for Hyundai.. hiring a bad reputation (all over google bad review) towing service.I cancelled service and requested another Roadside service.In 30 minute. another towing truck came.

Ro
Review №62

Good towing company. Nice to be neighbor. Thanks

Ge
Review №63

My insurance company/State Farm used this facility to tow my vehicle after needing Roadside Assistance. Initially they were great, advising they knew exactly what the problem was, nullifying a prior claim (from a rip-off Auto Shop) that my “catalytic converter was bad.” I was ecstatic thinking I had FINALLY found an honest/efficient Shop for Maintenance... sadly, things did not end on that note. After having my car for week (when previously advised it would only be 2-3 days) I was told “the wrong part came in,” moving the completion time (and day) several times, AND I had requested an oil change while my car was there... I was told “we’ll throw that in for free because of the delays.” Finally, when I was able to pick my Vehicle up today, I was told when I went to pay they forgot to change the oil, we’re about to charge me for it anyway, and was told “they forgot.” Then didn’t know how much to charge me for everything, asking me how much I was told, and took $30 off for the oil change that was never completed yet one that I was willing to pay for. Driving home I received an alert on my phone advising my battery was extremely low, it is a brand new battery may be a month old. I called the shop and was told “they forgot to tell me that they forgot to turn off my car while it was up on the left for a day, and in neutral. They had to jump start it this morning just to get it to kick over.”This entire experience has been unprofessional, inefficient, and a waste of time and money... I’m disappointed things ended on this note seeing as they start in on such a good foot, however I would not recommend this facility to anyone.

Da
Review №64

Got my car towed with them great customer service

Fr
Review №65

Fast and reliable

R&
Review №66

Very rude, unprofessional,bad costumer service

Ga
Review №67

When I called them for an emergency with my truck they answered me quickly and they were very professional, punctual and excellent service, the prices very good too. I recommend them A ++++

Information
19 Photos
67 Comments
4.2 Rating
  • Address:513 Horsham Rd, Horsham, PA 19044, United States
  • Phone:+1 215-535-5151
Categories
  • Auto repair shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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