Such a fun day fulfilled in 3 hours! This place is a one stop shop for fun: kayaking, paddle boarding, snorkeling, jumping on a trampoline, waterslide, jumping from the 2nd floor!

Signed up for the parasailing, with a family of six. Turns out parasailing was unavailable, due to Covid. Their system never sent us a notification so we showed up at the dock. They ended up refunding our money and let us have the snorkeling package, which is more expensive. Turned out to be a fun day. Snorkeling, kayaks, slide and jumping off the second floor deck, were all fun. Staff was courteous and professional.

This experience was my familys favorite part of our whole trip!! Chad, James, Dean and John were incredible guides for our boating experience. My husband went scuba diving while the kids and I snorkeled. We had a package, so the kids got to use the slide, trampoline, paddleboard, and kayak. We were out for more than two hours. The crew provides snacks and drinks (non alcohol). Chad, the captain, is a nice guy, laid back. He let the kids jump off the top of the boat (its safe) and it made their day. James had a watchful eye on my kids the entire time, which made it easy for me to relax and do my own thing. We also saw grey whales and dolphins. Amazing trip. These guys made it unreal for us! Dont forget to tip BIG at the end. They deserve it!!

I can’t tell you how sorry this Company is. I booked over three weeks ago. At the time of booking I was given great documentation of the sale and great communication. I arrived the day of 30 minutes prior to my departure to find the check in office empty. I tried calling for thirty minutes from my cell phone to the number that was displayed on the sign. For literally 40 minutes I received no call back after leaving messages (voice and texting). A couple walked up from a different part of the country (different area code) and called the same number. They were successful in getting through immediately. Recognizing what was going on I asked the lady before she hung up if I could talk to the individual. Long story ....short the gentleman on the other line was surprised by me telling who I was. Claimed he only had one line etc.....fortunately I was able to get my money back after some persistence. However it was obvious to me I was being avoided at all costs. If you book be wary and be on the look out for last minute or no notice cancellations.

If I could give zero stars, I would. Disappointed. Made reservations by phone to go parasailing months ago in August Showed up boat slip information they provided and no one was there. Called them and they said they could see our reservations but werent currently providing that service. They didnt even call to let us know so we could make different arrangements or plan a different activity. They just didnt show up. Day was wasted.

The crew was Awesome! Funny, entertaining, & felt completely safe. I cant swim & was so nervous but once we was in the air I felt free! A memory that will last a lifetime.💙 One of the crewman from Maryland is very handsome, an added bonus😍 Groupon offers group rates. Prices are reasonable. You can also pay for them to take photos. Bring your phone/camera. Parking free on a nearby lot. Relax & enjoy the ride!

We decided to try parasailing for the first time with Paradise Water Sports. It was located in a convenient place. We parked for free about a mile away and walked over to the harbour area. It was a little confusing where we were supposed to go because all of those little harbour-side hutches had the same address. So we just kept asking people until we got there. Once we arrived, there were no problems. The boat drove out and around the area to AC/DC playing loud. We took some great pictures of the shoreline. You can bring your own camera and take pictures and videos, even while up in the air. The crew were nice and we had a good time. I uploaded a video of our experience to YouTube, titled: Paradise Water Sports - Parasailing FULL VIDEO TOUR (Honolulu, Hawaii). Would go again!

This company has owed a lot of money to employees and their vendors.Owner of this company is definitely fraud.They used to run business named VIPTOUR or GAJAHAWAII.They have pretended to be irrelevant. But obviously, family owns this company. Also, They cant escape of liability. They have to hold accountability.Also This company is so good at blaming and lying to customer for not getting refund them.Dont trust this company at all. Use the other company.

Yes, setting up your appointment on the phone isnt the smoothest transaction. However, once you arrive it is a very smooth operation. The guys who took us parasailing were awesome and professional! We always felt safe and had a lot of fun on the boat ride our and the parasailing itself.

Such an awesome team that totally took care of us. Nice clean comfortable boat. Would highly recommend!

One of the best experiences i had while in Hawaii! Booking over the phone was easy but the dude was not the most friendly(It was super early in the morning). Once we got to the docks the experience was all aces! The same guy we booked with greeted us and was very kind. The 2 gentlemen who were on the parasailing boat were amazing. Our comfort and safety were always number one. They offer taking pictures for a small fee and you get to keep the memory card. We had some people get seasick in our group and they did everything in their power to make those people comfortable. The parasailing felt very safe for myself and my 9 year old son. What an amazing was to see parts of the island!

These guys made an already awesome experience even awesomer-er.Sick boat ride out to the pristine waters outside Waikiki. The captain and boson(?) were hilarious but at the same time paid close attention to safety.And the white dude captain spoke Japanese. Was pretty cool. I would have paid that price for the boat ride alone.Mahalo guys!Got dunked hardcore lol loved every second of it. Enough to give them a well deserved 5 star review.

Amazing, out of the world experience! I am a non-swimmer, thats why we opted for scooter. Nacho was our scooter guide, he brought a sea creature and put it in my hand. There were tons of fishes around us. The best part was snorkeling. James made me confident and helped me snorkel which would not be possible without his patience. We saw sea turtles, dolphins, and whales in our trip. Talking with Chad was inspiring. LOVED the whole experience!! The best part of our trip! Cannot wait to come again!!

IM HEATED... I booked a event and they cancelled it the morning of on they own and im back in Pittsburgh after my honeymoon and still didnt get my 190 back.Called many times and today lines was busy meanwhile im 6 hours ahead.

The last time I went parasailing in this area, they stuck a big random dude in between me and my sister. This time around, I made it a point not to book with that other company again. I found Paradise Watersports on Groupon, and they happened to have a sale that day ($77 for two 750-foot towline + a $7 pp fee when you get there), so we went with it.I originally wanted to book a 2 pm one, but when I called, they recommended we go out 9 am, because thats when the best conditions are (could get windier later in the day). We got there at around 8:50, but make sure you get there early enough to give yourself time to park and look for the meeting spot (the place is a little hard to find. Look for Waikiki Marine Sports Center.) Theres a paid parking lot for $1 an hour. We paid for two hours to be safe, but really only needed one.Aside from me and my BF, there were three other couples on our boat, so it went pretty quickly. We were the first couple to go up, so we didnt think of giving our phones to another couple to snap pictures, but thats what everyone else after us did. You can also purchase one of their photo packages and the guy will snap pics for you. Once youre up there, you get sweeping views of Waikiki and Diamondhead in the distance. It was a little cloudy the day we went, but still beautiful nonetheless. The parasail lasts probably about 7 minutes or so, and then they dip you in the water at the end. When I parasailed with the other company, I think it was 1,000 feet but it honestly didnt make a huge difference. Youre a little higher, but the views are just as good with the 750.Definitely recommend, if youre looking for a quick and easy parasailing experience.

Used a Groupon without any problems. Excellent service and super fun. We took our own goPro so didnt ask for photos. Took off a star only because we were in air for a little under 5mins and it was suppose to be 6-8mins... I wasnt timing it on purpose but looked at my GoPro recording and it was only 5mins🙁... also theres super cheap parking available for $1/hour

Five stars all the way! Great customer service and friendly staff! Going into the air was an ease and coming back and surprisingly fairly gentle. These guys know what they’re doing and would totally do it again! Highly recommend! Thank you!

Awesome Parasailing experience

When we arrived at the booth, Andrews expression seemed reserved and uncaring. However, he was able to resolve our issues and actually ended our day with humor! We appreciated your effort. Overall, my group of three were satisfied with the parasailing experience (the boat ride was a bit rough though).

Excellent service

Nacho (our instructor) ROCKS. My wife and I did the intro Scuba trip. We were pretty nervous, but Nacho helped channel those nerves into excitement! Great for first time divers, maybe a little brief if youre seasoned.

Was a fun time going scuba diving and snorkeling, everyone was friendly and courteous. The front desk guy was friendly or different, at least compared to all the poor reviews. Figured it would be worse since they were way cheaper than competition.

Great Time and just plain fun. It was professional and very safe. The boat is clean and the staff is very helpful. They explain the process very well and theyre funny. The captain was extremely experienced making me feel very safe. I would def. recommend them.

Great company. Clean, professional and very safe. I have gone parasailing with Paradise Watersports Hawaii twice in the past year and both times were very enjoyable. The boat is super clean and the staff is very attentive. They make sure youre comfortable, they explain the process very well and theyre funny. The captain was extremely experienced making me feel very safe. If the captain notices the winds are becoming too strong or the ocean too rough he will cancel the trip. I feel this company is more concerned with quality over quantity. Our safety comes first, not our wallets. Thank you Paradise Watersports Hawaii for always providing such great service.

Absolutely one of the best experiences Ive ever had. The people in the office are all business and bluntly direct. Once youre on the boat, the crew is AWESOME! Even if youre scared, have them dip you! It was the coolest!!!

Was wicked fun. Absolutely amazing view up there. Guy at the booth sold us on it as we walked by. Thanks Javiar and Jason.

Great experience for our first time parasailing! Staff was very efficient and knowledgeable, you can tell safety is their first priority! Purchased wonderful photos that we can treasure for years. The only issue we had was locating the check-in desk, very confusing based on the confirmation email and when we called to ask for directions the check-in person wasnt very friendly or helpful. Despite that little glitch in the beginning we had a great time.

The best experience we could have out at the sea. The boat was not crowded at all and safety was always the first thing.I suggest going in the morning at 9-10 so that u can be back in an hour and have plenty time to spend for other activities.They also carry square iPad on the boat to help with on the spot reservations.

The guy at the ticket booth was a bit rough to work with, but the two guys who drove the boat were fantastic, and we had a fabulous time! We were not expecting to see dolphins, so that was a super fun surprise! As climbers, we noticed none of the locking carabiners were actually locked, and that was concerning, but we never felt endangered, and had fun!

We never saw 1 whale, simply took the boat out for an hour and turned around and came back. One of the officials on the boat said we werent going to see any whales when asked. No gang plank to get on boat, had to practically jump on, one of my companions injured herself while doing this. No safety information. Very poor experience. I do not recommend.

This was an amazing experience! I’m not a fan of heights but this was awesome and the guys, all of them, were great, fun and made us all feel comfortable! Definitely use them again if we get back

Great staff, fun enough ride, HUGE hidden fees that werent disclosed until we arrived at the docks

The guy at the front counter was very rude when I was making my booking. He told me his name was Andrew. I researched into reviews and have read similar issues. For this reason I cancelled my booking and taking my business else where. If I were you Paradise Watersports, I would re-train or replace your front of house personnel.

We bought a deal on groupon and they didnt advise us to come 20mn earlier and as we arrived right on time they didnt allow us to get on the boat and were really rude with us telling us that we had to be on time..We asked groupon for a refund. I wouldnt book anything with them. This is a scam dont go ! Look at other comments looks like its not the first time...

OCTOBER 2018: The customer service at Paradise Water Sports was utterly RIDICULOUS. They had messed up on our entire booking prior to our arrival. They only booked for 4 PEOPLE, however, we were a GROUP of 8 PEOPLE. They did not even want to accommodate the 8 of us let alone allow us to ride together despite the mistake on their behalf. Also, while a few of my friends were parking, the merchant threatened us that the he would take our spot away if the whole group did not arrive within 1 MINUTE. He was highly disrespectful and very rude talking over us. It was disgusting. No sincere apology on their mistake. No problem solving either. PLEASE, save yourself some time and do not book with PARADISE WATER SPORTS!

I participated in their underwater scooter experience last week and it was absolutely incredible! There is no word to describe it 100%! All the staffs and crews were super friendly and helpful~ I had the opportunity to see sea turtles up close when we were under water!

There is a man really rude and not quite polite to answer the phone. I called to reschedule and he was the worst person I ever talked. I just kept the schedule because I had paid before if it wasn’t for that I didn’t want to go. Unfortunately I just read the bad reviews now because all of them say the same. Even the good reviews complain about the costumer service.

BEST EXPERIENCE. highly recommend! The guys couldnt have been nicer. Safety was #1 concern. Made you feel comfortable if you were slightly nervous - which you dont need to be. and if you go during whale season you might catch a glimpse of one!

The man who answered the phone was very rude and unprofessional in handling my request to cancel due to an unforeseen event. I understand the policy regarding rescheduling and cancelling and my qualm is not that I wasn’t able to get a refund, but rather the manner in which the situation was handled and the tone of voice in which he was speaking to me. I am sure it would’ve been a great experience and this is a great company, however, please teach your employees to treat all customers with respect on the phone.

Checkin guy was chill in person . Capt keven and Andrew were great

Julio and Javiar were fantastic! This was a great Parasailing experience for my Fiance and me.

We purchased coupons for parasailing at Paradise Water Sports at reasonable rates. The parasailing experience was great as the crew were quite entertaining. However, we were highly disappointed to say the least with the picture package we paid for. We paid an extra $36 for pictures package which included 75 pictures taken from a professional camera. A crew member took pictures while we were in the air and we were given an SD card. When we came home and loaded the pictures on the laptop, it was very upsetting to see that there were barely 5 pictures of us in the entire lot of 75 and the rest were random (not even focussed) pics of water, air, ropes and poles!! It looked as if zero effort was made to capture any pictures at all. Ruined the experience for us. Definitely not going back to this place.24/09/2019: Thanks for your reply Paradise Water Sports. We were touring Hawaii from Australia and it was our first time ever parasailing. I still stand by what I said about the parasailing experience- it was great. However, we were looking to recreate memories by paying the extra $36 to buy your photo package and that was a complete waste of money. What miscommunication are you referring to? Did you forget to tell me that I was paying you to NOT take my pictures? I have added some pictures from the SD card for you to see. Most of these pics are doubled in the SD card, so more than 40 out of the 72 pics you gave me are useless. Hopefully, this makes you understand the reason for my utter disappointment. The 2-stars I gave you is not for the experience, it is for over-promising and under-delivering your services that customers are paying for. If you cannot give us decent quality 75 pictures, then why make us pay the extra $36? You couldve sold me 10 pictures for extra $10 and I wouldve been happy to pay that. These pictures from the SD card are proof of my claim that your crew does not understand value for service.And, no thanks, we will certainly not be returning to a place that does not value customer feedback.

Best experience ever. Super nice people and reasonably priced. Lots of fun plenty of parking only 1 dollar an hour. Highly recommend.

Ive never met anyone as rude as here. They made it next to impossible to book with them. After we paid, they refused to take us out. Perfect conditions and weather, but once they had our money, they had no interest in providing services. Buyer beware.

The boat crew and staff are incredible we had such a fun time! The office/phone staff were not very easy to work with to schedule things over the phone.

The worst customer service representative I have ever met. I have read most of the 1 star reviews and they all point to the same person at the check in counter. He is incredibly rude and could care less that you are paying him for a service. I warn you not to use this company as they lack any customer service the only redeeming part was one of the guys on the actual boat who had a smile and spoke to me as if I was a paying customer. I will tell everyone I know to never use this service and to not waste their time or money. The actual parasailing part was fun but unfortunately I could not enjoy it as the guy at the counter ruined my trip before it started.

Excellent Staff! Hands down one of the best Parsail companies here in Honolulu.

I honestly love the parasailing part. One girl purse flew into the water and the guy jumped into the water to get it for her. The reason I docked one point off is that we bought and SD card for pictures, in the end we got another couple SD card. Called them back and told them we can come in Saturday since they told us to bring the SD card back but they said Saturday is their break and told us Sunday. We didnt know when we would be in Honolulu so we said we will stop by since we leave to the airport Sunday evening. Now we are here and no one was at the booth and I still dont have my pictures I paid for 35 dollars for. The guys on the boat were nice and friendly but the guy that I called who answered had rude phone manners as if he didnt want to talk to you. I understand that you have to sit in that hot booth but the vibe I got was an unpleasant conversation without thank you or have a good day. I just think we all deserve good phone manners no matter who you are. If you are giving service then thats how it should be.

Great boat, fun crew, took great care with booking, ran a tight operation, whole family had fun. Felt safe the whole time, will go again with this outfit.

Bait and Switch! Extremely unprofessional! They only had only had one option for certified divers so I called to confirm requirements for the dive since it went deeper than open water and my certification is open water. The person who answered the phone said it was ok. I showed up and they wanted an extra $50. They refunded my money, but left me stranded there for an hour until they would give me a ride back to my hotel.

They are very friendly people. The staff tries to make you feel comfortable as much as they can. But do not trust them with their photo package. Their photographic skills are not that good.

The guy who answers the phone, intake it the guy that runs the front desk is very rude! He sounded annoyed that I even called to ask if they had availability. Terrible customer services do not recommend. The funny thing is that they will more than likely reply to this comment and apologize for the public to see but will not replace the unhappy and unsatisfied with life guy that they have working the front desk lol

Originally booked for parasailing and SUPER disappointed that we weren’t able to go because their boat broke down and will be out of commission for 2 weeks. We were picked up at 10:00 for a scheduled excursion time of 11:00. We arrived at the destination at 10:10. Not sure why we needed to be picked up and hour in advance only to sit and wait for an hour in the hot sun. They told us around 11:15 that we wouldn’t be able to parasail because of the boat issue BUT did offer us the opportunity to kayak, paddle boat, snorkel and trampoline at 1pm for no additional charge (you don’t say!?!). We took the offer because we were leaving Hawaii the next morning and didn’t want to miss out on another excursion. While the activities were fun at first, parasailing would’ve been much better so in hindsight we probably should’ve just got a refund. On a positive note, the staff onboard is fun and friendly. The best part of the entire excursion was watching fearless LuLu! She’s the cutest and owns the water!

We did NOT get a chance to parasail with Paradise despite our booking. During the booking call, everything seemed to have gone well but we were NOT told to meet at 8:45 for our 9 reservation, so the boat left. When calling on the day of, before 9, as we were looking for the booth on the dock, we were met with the most rude service over the phone... We even went to the booth to speak in person. It was the same guy over the phone - spoke a million miles per hour and kept repeating for us to pay another $20 rescheduling fee because the boat already left, you missed your reservation, despite the fact we were not given the meeting time! He failed to acknowledge the companys mistake and even talked over us, rolled his eyes, when we explained we were not told 8:45. Instead of being understanding and letting us hop on the next boat, acknowledging companys mistake and apologizing, he kept demanding $20 rescheduling fee, refused to give any refund, and Im just appalled at his lack of professionalism as he ROLLED HIS EYES. Once they have your money, they couldnt care less what happens to you.DONT TRUST THIS COMPANY

Went parasailing for the first time with my fiance.it was AMAZING!the boat crew was so friendly and funny.they dipped us in the ocean!it was a blast.so glad we went with this company!

Super fun experience! And the boys aren’t bad to look at 😜

There awesome and amazing service

We went parasailing! I was a little annoyed we had to wait 20 min passed out scheduled time but it was so worth it! So much fun and the guys were very helpful for my first time parasailing.

The customer service that I received from Paradise Water Sports was HORRIFIC. The merchant was extremely rude to my friends and I and treated us in a manner that was unacceptable. I booked a parasailing activity for 8 people, however they messed up our booking and only scheduled it for 4 people, and would not accommodate the 8 of us or let us ride together, despite the mistake being on their behalf. They didn’t apologize for their mistake either. On top of that, the staff was EXTREMELY UNPROFESSIONAL. A few people in my group were finding parking, however the merchant threatened to take our spot away if the rest of the group did not arrive “within 1 minute”, which is highly unrealistic.. meanwhile he had already redeemed the groupon before any of us made up our mind to parasail with them. He did not sound happy to serve us and spoke to us very disrespectfully, so we refused his overall service. I WOULD NOT trust parasailing with this staff and definitely DO NOT recommend booking with Paradise Water sports. Please do NOT waste your money!!!!!!!

Great captain and crew! Thank you Captain Neil and Jen :)

A lot of fun! I can only speak on behalf of the parasailing experience. As far as that, the crew members are very knowledgeable and they make you feel safe. The boats are well kept and the equipment for parasailing is top notch. Even if youre scared of heights or the water you should definitely try parasailing with a trustworthy water sport company like this one.

The staff is incredibly rude. From calling to make a reservation, to the actual boat ride. Like, you are a customer based business, you would think you would promote good customer service and ensure your staff is personable. We live here and just went because of the Groupon, but when people come on vacation, I am sure they would want to be treated politely. To top it all off, after being treated rudely, the staff states that they accept tips and stand in front of you until you give them money. Will try xtreme parasail but will never use paradise water sports again.

I only gave one star so I could write this review because truthfully, they don’t deserve even that much. The way these guys communicated to us - especially the guy running front desk - was belittling and obscenely RUDE. Just flat out disgusting. These guys don’t need a lesson in customer service, they straight up need to be taught how to talk to human beings. They made a mistake of booking 4 spots when we were a group of 8. Rather than apologizing and finding a later time for all of us, they said they would only take 4, slammed the pile of papers down in front of us and threatened to leave if we weren’t all there in 60 seconds, all while raising his voice and cutting us off every time we tried to suggest another solution. (Note: all 8 of us already prepaid online). They showed no remorse and in the end, even though not one of us boarded their boat, they clicked “redeemed” on our voucher. After our trip, we had to get a refund through Groupon directly. I guess the only tiny upside to purchasing the Groupon was so we could experience this and make sure NO ONE else has to go through what we went through. This company needs to be shut down or at least taken off Groupon.PLEASE book with “Hawaiian Parasail” just around the corner from them. The service was so phenomenal they made up for the mess we had to go through with Paradise Watersports. Hawaiian Parasail crew was incredibly accommodating and made sure my friends and I had a blast parasailing!

Found Paradise watersports on Groupon. First time parasailing and it was amazing! Captain Kirk and his partner Dylan were very professional and really nice. They make you feel safe and comfortable. I called in earlier concerned about the weather, it was projected to rain on the day of our appointment, the person who answered the phone related that the captain would determine if conditions are safe before having the group out parasailing.Prior to the parasailing appointment, I spent some time at Ala Moana Beach Center, there were a lot of boats and you could see people parasailing in the distance so that kind of helped ease some of the anxiety.Regarding the location of the booth: it’s an orange and green booth a little ways away from the Xtreme parasailing booth. You’ll find at the front of the booth a sign reading Waikiki Marine Sports Center and also tour buses!The captain had a paradise watersports logo on his shirt and is such a dreamboat 😊They don’t allow parasailing for one. You will have to go with someone else or ask to join in with 2 other people. Two ladies in our group were very nauseous and wanted to throw up in a bag but the captain and his mate suggested instead they stick their head out a little and throw up in the ocean instead. They have a space under the seat for storage of personal belongings! Also don’t walk around when the boat is in motion! They are big about safety first which is great 👍🏼 Overall the check-in process went smoothly, the entire experience for our group of nine took about one hour, it was so amazing and the views are worth it. I highly recommend parasailing here and definitely look forward to coming here again in the near future 😁

Terrible. Bought a Groupon and magically the day before our reservation the boat broke down and took more than 4 days to fix. By that time we had left. How is it you only have one boat to use? And how does it take that long to fix? If you actually only run one boat wouldnt you want it fixed quickly since it is your only source of revenue? They were not professional about it either and were quite rude and seemed annoyed I called each day to check up on the boats status. If you have a Groupon dont expect much from them.

Awesome experience... Professional and fun staff!

Communication with this company was a complete fail. I should have been alerted when I had trouble getting ahold of someone when I called to book our parasail. We got disconnected several times. And the issue was not on my end. Calling back just got me to an answering service. Once I finally confirmed our appointment we were directed to a pickup point in Waikiki as they did not pick up from our hotel.We were at the specified location ON TIME. The email they sent showed a google street view location so I know we were at the right place. It was busy with many trolleys and buses picking up and dropping off. The confirmation email also stated to allow a 10 minute leeway on pickup. Having experience “Hawaii time” after waiting 20 minutes I called the main number and again got just their answering service and left a message. I called several more times from multiple phones. A half hour past our pickup time we got a call back stating our driver had been there in an unmarked vehicle and attempted to call our name. What a scam. I was on alert looking for our ride, nobody called any names. And they certainly didn’t call us on the phone with the number we provided.Because we missed our ride, we missed our appointment and they could not rebook us until too late in the day conflicting with another appointment. Such a bummer because the weather had been lousy all week and this was our last day in town. Oh. And GROUPON wont issue a refund. Only a credit for more groupons.So. I can’t say if their parasail was any good because we didn’t get to experience it.

Dont waste your time & money. Yall sux

Parasailing was fun. Getting sea sick wasnt

Bought a Groupon and called multiple times before being able to reach somebody to make a reservation. Two days before our reservation, we received a call telling us that their boat broke and that they didnt have an ETA for repair. Somebody already mentioned this but how do you run a business with one boat. Afterwards I was told that Groupon would give us a hard time refunding so we should instead go with one of their snorkeling/kayaking packages (which we did not want to do). Groupon was fantastic and refunded us within minutes. This company is very unprofessional and I would not recommend doing business with them.

1 Star is 1 star too much. The man operating this business refuses to take my booking after mentioning the word GROUPON and insist that I call back the next day. This has been going on for 3 months and I have no confidence in this companys ability or willingness to deliver on their service. Groupon customers, hopefully you see this within 3 days of purchase and are still eligible to make a refund claim from groupon without too much escalation. SCAM! Shameful that groupon still advertises this merchant! I am myself currently seeking resolution through Paypal.

Amazing parasailing experience, with friendly and knowledgable crew

Bought Groupon and tried for 3 days to do parasailing , but kept getting same excuse about boat parts.Wanted a refund and they tried to go a switch.Eventually, called credit card to do a charge back.Hopefully shuts down their merchant account.

If you havent tried parasailing yet, you should. It is an amazing experience that everyone should try.

Other company cancelled so we did this one and it was great

Fun and friendly people we had a great time

Loved parasailing! Paulo and Dylan rock!

The crew was dry, seemed like they hated life and didn’t wanna be there, DO NOT PAY FOR PICTURES THEY COME OUT HORRIBLE AND ITS A WASTE OF YOUR MONEY

Worst customer service I have had on the island

Great time with friendly people

Another one marked off the list.

Great activities,reasonable prices

Amazing experience

Great 1st experience

Fun times

Loved it!

Rude

The group of organizers is nice and grntile. All young. We tried the scooter underwater but I strongly recommend it. Useless and boring. The other activities are better. Shuttle Service

It was so good. ㅎ Staffs are kind. He