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Dave Delaneys COLUMBIA Pre-Owned Cars, Trucks, Vintage Autos and Automotive Maintenance
775 Washington St, Hanover, MA 02339, United States
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Jo
Review №1

I would just like to take a moment to express my gratitude for the excellent service we received during our entire car shopping experience. My husband and I started here with salesmen Chris and after looking at a couple of your vehicles we decided to go and look around at a few other local places just to see all our options. We didnt have a very good experience and had met all sorts of characters either pressuring us or not knowing what they had for inventory or prices it was very scary. We immediately came back to Chris after being made to feel so comfortable and safe. He had the experience and knowledge that made this entire process so pleasant. Chris stayed with us and made sure everything was perfect all the way until the very end. I will definitely be sending all my friends and family to come see him now knowing how great of an experience this can be. Id also like to mention Bill in financing. My husband has a very busy work schedule with minimal time and Bill had us in and out within 30 minutes!Thanks again to all involved, we will be back!

Ju
Review №2

Great experience. Everything was done in time. Great costumer service. Would highly recommend it.

Ni
Review №3

I can’t say enough great things about Dave Delaney’s Columbia Motors. From the outset of the purchasing process, Dave was friendly and honest, and genuinely seemed to have my best interest at heart. He is a consummate professional and certainly doesn’t possess the characteristics of a “used car salesman”! I got the car I wanted at the price I wanted and was treated with respect and fairness… and the entire process was transparent and seamless. I would, without hesitation, recommend him to anyone looking to buy or sell their vehicle. Thanks again, Dave!!

Da
Review №4

I purchased a used vehicle fir my son as a graduation gift. After the sale we had a few issues with the vehicle, the service manager addressed every issue and resolved all of them without any hassle. Everyone I dealt with was polite and reasonableMy son is happy with the Jeep and I would go back to buy another from this location.

Ch
Review №5

My husband and I have purchased 10 cars in 4 states over the past 30 years, and have never experienced anything like the mistakes, miscommunications, and terrible customer service at Dave Delaney’s Columbia Auto. The day we test drove the car, intending to buy it, Bob Hurley berated us for not knowing how financing a car works, stating that all dealerships work the way his does (they don’t); tried to send us on our way without completing the paperwork; then suggested WE do the paperwork ourselves - that he’d give us the car dealership’s bank account number and routing number so we could complete the financing???!!!!!!!! Knowing that we were traveling nearly four hours each way and expected to purchase the vehicle that day, it would have been helpful to know that they expected a check in hand instead of pre-approved financing as had been discussed. We liked the car though and it was a good price, so we put the money down to secure it and signed the paperwork, thinking it would be resolved in the next few days. Nope. The whole next week and a half we were in limbo, despite giving them a tracking number so that Dave could confirm receipt of funds, which he point-blank refused to do. Every opportunity that Bob Hurley and Dave Delaney had to make things right or resolve the problems was met with stonewalling and incompetence. Thankfully, on our second trip down, which necessitated time off work, we were finally able to pick up the car and it is perfect for us. That said, I would never send anyone to this dealership or trust either Bob or Dave with any business that was important to me or my community.

Mi
Review №6

Bob WAS very nice. My mom is very happy. And hasnt even picked up car yet very professional nice guy

Ti
Review №7

Great service and always stress free! Got my car serviced here. Always a great experience

Me
Review №8

Bought a car from Dave Delaney’s Columbia Auto Motors very satisfied with way the handled things very professional definitely recommend them

Be
Review №9

Great experience from beginning to end. Bob was easily the most real and transparent salesman that Ive dealt with. Very honest and up front which goes a long way. Fair with pricing and very knowledgeable regarding their selection of vehicles. Id go back in a heart beat. Thanks to them Ive got the Jeep Ive been dreaming of since I was a kid! Great place!

Er
Review №10

My wife and I just purchased our Jeep from Bob at Dave Delaneys. Coming from the used car business, Ive seen all types of dealers and the tactics they use during a deal. Bob and Dave are extremely transparent and make buying a car hassle-free. Theres no pressure, no gimmicks, and nothing that made us question anything after leaving. Dave stocks an assortment of vehicles that are very clean! Theyre straight to the point, easy, and very reasonable to work with. I highly recommend Dave Delaneys Columbia when buying your next vehicle!

La
Review №11

Dave Delaney’s Columbia Motors is a professional, family-based establishment that will bend over backwards to help its customers. I highly recommend this company for your automotive needs!

Ri
Review №12

Just recently bought another car from Dave Delaneys Columbia. Bob and Bill has helped me and my sister out with 3 different cars. Very nice people and they’re easy to discuss with. Awesome place to go when you need an affordable car.

Ju
Review №13

Absolutely shady business practices, then the owner himself hides in the back and has his sales team tell customers he isn’t there so he doesn’t have to negotiate deals because he cannot. At all costs avoid this stealership!

Ad
Review №14

Sat down with Chris Purcell today and he was more than helpful. Made me feel very comfortable in my purchase and was completely and totally honest. If I could rate a higher star rating I would give it a 10 star based on chris’s Professionalism alone. Thanks guys!!

Li
Review №15

I purchased my vehicle roughly 5 years ago from, Colombia motor sports. An 05 trailblazer. Its still running and has been a great vehicle. It had a brake issue when I drove it off the lot after purchase, and his mechanic had a nice clean bay and was professional, and took care of my brakes. The only thing they never addressed was a bad actuator for the rear ac/heating system. I would purchase a vehicle from here again when the time comes.

Ni
Review №16

I worked Bob purchasing my Tacoma. Fair deal, no BS, no surprises. Great experience! Thank you!

An
Review №17

My boyfriend has had his car for four days, and it broke down today. They said they will not cover any damages (even though he is protected under the Lemon Law and bought an extensive warranty) and one of the workers even told me he doesnt care about lemon laws. I was heavily disrespected by a worker and was was told that the staff doesnt care if the car broke down. I would never recommend them to anyone.

Mi
Review №18

Great selection, friendly staff and prices cant be beat.

La
Review №19

Since the the beginning of our transaction with this dealership there has been nothing but hassle after hassle. They had an opportunity to fix something they screwed up which would have cost them $75. I feel so strongly about my dislike of this dealership and it doesn’t even have to do with the car. It’s the lack of effiency of the people who work there and their inability to fix a simple situation. Beware- don’t trust them.

Fr
Review №20

One of the worst companies weve delt with. They dont hold up to there warrantys. We had a motor replaced and it worst now then when we brought it in. If i were you id run away as fast as you can.

no
Review №21

Was having a warranty issue but is now getting resolved.

To
Review №22

Great people over there

To
Review №23

Great to deal with

Da
Review №24

Not as described

Information
3 Photos
24 Comments
3.8 Rating
  • Address:775 Washington St, Hanover, MA 02339, United States
  • Site:http://www.columbiamotors.com/
  • Phone:+1 781-566-2277
Categories
  • Auto repair shop
  • Auto broker
  • Used car dealer
  • Auto restoration service
  • Brake shop
  • Tire shop
  • Used truck dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–5pm
  • Thursday:10am–2pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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