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Stillwater Apartments
7711 N 51st Ave, Glendale, AZ 85301, United States
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Al
Review №1

Martin is helpful and amazing great customer service I truly appreciate all his work

Er
Review №2

All the maintenance crew are very nice and wonderful. Especially Jeff, Martin and Kyle

Jo
Review №3

Not bad. My apartment was clean and the grounds are well kept. There’s also a nice park area. I wish the office was easier to contact by email or text. Instead of having to go down there.

Lo
Review №4

I really enjoy living at Stillwater. I really enjoy living at Stillwater I love the grounds I drive a scooter and I appreciate all the pathways around the beautiful property. my only complaint is the parking lots I cant believe people are such pigs just to leave trash just laying around and I know the kids leave trash around outside too but other than that Im very happy here

Da
Review №5

The best aspect of the apartment complex is the service provided. Whenever we have trouble with maintenance, they send people right over to help. The respond quickly, efficiently, and with professionalism. Special thanks for Kyle and Jeff for fixing our air conditioning.

De
Review №6

Stillwater apartments is really nice place to live. They have taken care me from before i even moved in. The staff is nice and they communicate with u and make u feel welcomed. Thank u Stillwater.

Ka
Review №7

Kyle Devon Justin, and Jeff were amazing. I had surgery a few days ago and had to bring water up to the second floor. They help without any questions. Amazing team

Ma
Review №8

Looking for an apartment. Thought I had found a decent place to consider. Imagine my surprise when animals MUST BE DECLAWED. Dogs are somehow included in this sentiment per their listing on apartments.com. VERY interesting to me and I would absolutely LOVE what the reasoning is behind this. Absolutely disgusting in my eyes to be that cruel about, God forbid, someone wanting to have an animal in the complex.

Ra
Review №9

The two maintenance Gentlemens that came to fix my AC in apartment 3104 were very nice and sweet and did their job very good. Thank you for coming and fixing , you two did a great job. Always so helpful and always come when they say they are.

Mr
Review №10

I have a ton of respect for the maintenance crew and leasing office! Recently, I had some trouble with my dish washer and had to use the emergency maintenance line. Devon was quick to answer the call and had the issue resolved within 30 minutes. Including the travel time as he had to drive back to the apartments. He was on call and went the extra mile. He also explains everything as he is doing it. I also interacted with Jeff several times and he is awesome too! Thankful for the option to pay rent online. Saves so much time. Very professional and the leasing office staff is great to. Shout out to Regina, Erika, and Jacob. Good to see them taking security serious here too, especially with the gates. Security patrol at night and they do not mess around. Keep up the great work.

Al
Review №11

5 STARS FOR MAINTENANCE. THEY HAVE ADDRESSED ANY ISSUES VERY QUICKLY AND EFFICIENTLY. VERY PLEASANT AND PROFESSIONAL. EXTREMELY POLITE.

Ka
Review №12

The maintence Jeff and Martin they are good ! AlwYs getting the job done. 5 stars !!👍👍

Ta
Review №13

The staff that is currently here are so great to talk to.They always adhere to my issues and take care of anything I call about.Diane and Erica, in the office,have been on top of it. The maintenance men are so kind and always fix things in a timely manner.i really love living here.i came from the bay area in California and didnt know what I was walking into in Glendale, AZ, and it feels like home.I dont want to live anywhere else in Glendale but here at Stillwater Apts.. Thanks guys for your great customer service 👍

Ca
Review №14

Kyle helped me immensely by helping me get back into my apartment after I locked myself out on a hot day. Thank-you Kyle and I appreciate Stillwater for their services.

Ar
Review №15

Stillwater apartments are so friendly. They are clean and family oriented. Since I moved in they have worked with me on everything they could. I am truly thankful for them

Ma
Review №16

Great place to live. Maintenance team does an amazing job keeping up with work orders and keeping the complex in place and clean

de
Review №17

I have lived here about 3 or 4 yrs now. Only had problems with roaches once . i do feel that management here needs to be more caring about someones health and at least try to work with people in a more concerned attitude and help them. Also i do not agree with management not informing tenants about a raise in rent, my rent was raised 3 times without being notified. I am on a fixed income and am disabled and i see more lack of consieration in the way you are mot informed before they raise the rent.As far as the keep up on apartments, i get more respect from maintenance then i do from those in charge. Whenever something goes wrong they are on it with no problems and fix things in a great timely manner.Maintenance poeple are very caring about things that are needed and also are very friendly to the people that live here. So in rating this place i give maintenance 10 stars and management 1 star over all.

Ma
Review №18

These apartments are an excellent value for the price and location. It also feels very safe. The staff is very friendly, helpful and professional. Property is well maintained.

Sa
Review №19

Drove through this property today and the property was beautiful, no trash to be seen and an overall visually appealing complex

Ho
Review №20

Great job by Kyle coming out to handle my issue after hours.

Ti
Review №21

As a delivery driver between the awnings and these lights it makes it impossible to see your building numbers. This issue is it most apartments as a delivery driver I have found. So I thought Id bring it to peoples attentions when I think about it and have a moment to do so.In the car you cant see over the awnings and now with the lights like this with three times harder I just had to get out and walk around to find it I know you have a map but then I was stopping traffic to look at it. Thank you

Fr
Review №22

Martin was extremely helpful when fixing our A/C and even brought a temporary unit to cool the appartment while the unit was being worked on. Response was fast and the repair was smooth, not to mention how friendly he was, Martin definately deserves a raise!!!!!

Da
Review №23

ROACH INFESTED MOTEL!Ive never seen so many roaches in my life. I WILL NOT share my home with freaking roaches! DONT LIVE THERE! They will NOT fix the problem

Ka
Review №24

I’ve almost been here for a year and don’t have any issues. Anything I do reach out to the office for is always handled in a timely manner. They are always so friendly as well. Martin is great about keeping the complex taken care of!! Thank you guys!

Yu
Review №25

Martin was so helpful and fixed our issue. He did an amazing job

Da
Review №26

Since ive been living here honestly just in my unit Its been real nice. They have had there ups and down on keeping maintenance crew here but they find a way to handle most of the issues that are handed to them. The office personnel is very hard to get ahold of them at certain times and leaving emails is not always a good solution either because they dont return any. But they have made some improvements over the years. Its not a bad place to live in you just need to do your research 1st before you come in and sign off. So over all Im giving them a 3 stars 🌟 because there alot of issues they needs to be fix before they get a 4 star 🌟 or a 5 star 🌟 from me. The one thing you need to be aware of is if you order any packages 📦 from ups,fed x or Amazon make sure you are home or have neighbor pick it for you. Random people around here like to steal and keep them for themselves. Also there are people here that have pets who refuse to pick up behind them. Its a never ending story when it comes towards the dog 🐕 park here.....

Al
Review №27

I was told my apt was remodeled with new light and appliances and charged more. Thats not the problem Im having . The problem is that my apt refuses to replace the lights that are non replaceable.LED light. That means that I cant go to the store and buy a new light bulb. One time my lihgt went out in my bath room and it took a month to be replaced. Now my bedroom light burned out and 30 days later the apt still have not switch it. Another problem I have is that the fire alarm sescore is near the stove. Steam alone will set the alarm. Out lets are old and loose. I would like to add that every weak I go to the office to bring up how the light is not working. If I could add a pic I will.

Sa
Review №28

Maintenance manager Jeff was great and knowledgeable. Hes always prompt on certain situations like the issue I was having with the carpet in my apartment. Thank you so much.Sam Aragon

ma
Review №29

Im a new resident and I couldnt be happier. The staff has been kind and beyond helpful. I feel safe here. Love it.

fr
Review №30

Stillwater apartments is a great place to live.Great amenities, beautiful grounds well maintained and always clean.The leasing staff are so very friendly and go out of there way to make you feel like a welcome part of the community.It really is a great place to live.

Br
Review №31

My A/C was fixed within 2 days...not bad 👍🏿

Se
Review №32

The process to get approved was very easy the staff is a really excellent and I enjoy being at peace on my little resort

Re
Review №33

Apartments are nice and in great shape. Neighbors are very nice also. I would highly recommend moving here

RO
Review №34

Ive been here for almost a year I like it here because its very Friendly, Pet Friendly, and very quiet and maintenance are very fast of fix stuff they come right away. Martin Maintenance is the Best one, Thank you Regina for helping me your the Best 10 stars for you

Ni
Review №35

Had a maintenance issue with my toilet not flushing properly, Kyle came out an fixed it within minutes . Definitely hope I get him again when I have other maintenance issues .

Br
Review №36

Stillwater is a fantastic place to live at a reasonable price. There’s a plethora of amenities, the staff is very friendly and goes above and beyond, and the areas are always well-landscaped.

Na
Review №37

Martin(Maintenance) has been a great help since I moved in. I appreciate him so much. He is also really kind and helpful!

da
Review №38

Maintenance are amazing people they took care of my problems A.S.A.P.in the phoenix heat this is a plus for heat waves.

Ma
Review №39

Friendly staff especially Martin. came on a weekend to fix our ac

Sa
Review №40

Go above and beyond to keep resident happy. My leasing was easy apartment was clean. Maintenance will come help you any time you have an issue. Definitely recommend Martin for doing your repairs.

Er
Review №41

Stillwater is nice apt in the ghetto i would not recommend this place unless you want to end up back in the prison

Ke
Review №42

Apartment complex is great we love it here, it’s a perfect size for me and my family. Also maintenance is very helpful always nice always have a smile especially Martin he is very helpful when needed always answers questions if he has a answer to them. He is a very nice guy, if you are looking for a 1 br or 2br or 3br and 1 bath for all then I recommend theses apartments . Also it’s a nice area . Has a nice dog park for those who have pets, also has a little playground for the kiddos and a jogging trail .

Ro
Review №43

You guys were amazing the service response team is a amazing as well you guys reached out to me faster and quick I feel comfortable living here now thank you Stillwater apartment

do
Review №44

I called last week about my clicker running out of battery and the lady at the office told me to come to the office next week because that’s when their new shipment comes in. i come in today to get the battery and all of the sudden they don’t give them out anymore? and to go to walgreens to get a new battery for their clicker. this place is a joke. My thermostat is always messing up, i have it at 73 degrees and it stays at 84 all day until around 3 in the morning, that’s when it finally starts to cool down. called the office to see if they can fix it and it’s semi better. right now i have it at 73 and it’s 79 degrees in here. good but not good enough. i don’t understand why the leasing office is so complicated with their hours. Grocery stores, Banks and Clinics are more flexible with their hours. It’s not like a sworn of people rush to the leasing office daily. i can’t wait for my lease to be up.

Ke
Review №45

Martin is always professional & very helpful! Thank you the great service.

Ca
Review №46

These guys are awesome.

Ch
Review №47

I was shocked to see what people had to say and It was my first night at my place yesterday and it felt cozy. I did see little pest but I can manage and I have met the manger she was so nice and told me if there was any problems let her know. and Ive seen everyone trying their best to get to everyone. I will so recommend these apartments. The neighbor is quite and also close to my college.

Re
Review №48

Ive had a good two years here at Stillwater apartments. They keep everything beautiful and clean. There are many trees and the grass inside the complex is always green. They have a dog park for my dog and the pool always looks nice. With stringed lights which gives a nice aesthetic at night.

Sh
Review №49

I love my studio apartment. Also thanks to the maintenance team and Martin is always able to fix any problem in my apartment.

Ol
Review №50

They didn’t fix my a/c it’s 92 degrees!!!!

An
Review №51

Dont do it! Thats all I can say! Paper trail paper trail paper trail they take everybody to court you need a paper trail thats all Im abided to say! Trust me! As I always say and thats the f****** truth

Ta
Review №52

ROOOAAACCHHEESSSS!! The spray man was gone for months. They just started spraying again 1/09 after a lot of people got evicted causing roaches from those apartments to migrate. They charge you to spray and refuse to bomb since they did around the beginning of last year. All the gates work so that is a plus but these damn roaches are something else!

Sh
Review №53

Very clean and well kept grounds. They really do try to keep up with things. Staff has always been on top of orders and friendly. We have been in our studio going on 3 years and have been happy with our stay. Some apartments have complained about roaches but we rarely ever seen even one roach in all the years weve been here. Roaches and apartmens (especially in Glendale) is a very common issue and while its unfortunate its inevitable. Stillwater has always done their best to combat any pest issues. We hope that more tenants give positive reviews because no apartment complex is perfect.

Ma
Review №54

I’ve lived here just about 3 months. I had encounters with roaches immediately! Even now 3 months later they’re a common occurrence in my studio. I’ve called for pest control 3 times in 3 months and they always say “you’ll see more but it’s just the spray gassing them out “ and up until recently things were fine. Then came the bed bugs! My entire left side is covered in bites. There is no way I could have brought them with me since I’ve bought everything brand new since I’ve moved, appliances right out of the plastic I mean.

Ja
Review №55

Just moved in three weeks ago, already I have had my laundry stolen and somebody tried to break into my vehicle last night, destroying the drivers side keyhole. I have lived in several places but have never felt as uncomfortable as I do here. The apartment itself isn’t too bad, although there is a roach here and there, and the grounds themselves are well kept, but they let a bunch of ghetto scum move in and ruin it for everyone else, I definitely WONT be renewing my leaseUpdate- things have improved somewhat here, I would probably stay another lease term if I wasn’t moving out of state

Sh
Review №56

Ive been living here for a couple of months and noticed that the ac in the summer never gets below 80 degrees.... It will constantly run with the temp not even changing.... There was roaches in our apartment when we moved in but after they had all buildings sprayed, i havent seen any yet. I love that there is always a parking spot available near my building but from what i understand, its better to live in an apartment in the same area as the office.... its apparently safer and neater. Wouldnt renew my lease... only because of the ac issue and loud neighbor.... Rent prices are okay, i love the two patio options on the apartments too.

Kl
Review №57

Gorgeous apartment complex. Is the most polite and helpful maintenance

Ty
Review №58

Maintenance guys are always working hard

Da
Review №59

As I am currently living here, the new renovations have made the place more enjoyable than other apartment complexes I lived at. One of the employees, Damien, is a hands on guy who helps out with small situations like spiders. He is nice and very brave. The whole team, maintenance and the housing staff all are great at listening and maintaining a great place to live at

Ch
Review №60

Cockroach infested dump, pesticides are a joke, office does not care. Worst experience ever.

GT
Review №61

The best maintenance man ever, Thank you Martin

An
Review №62

The people in the office are very helpful, great price for a nice place thats in the middle of everything. I think the pool can be cleaned out more often but overall the gym, laundry room, park and sitting areas are some great clean places on the property... Me and my husband love it, especially coming all the way from Delaware they made our stay comfortable

Ad
Review №63

Roaches still after 18 years from when I left

To
Review №64

This was the worst of the worst. I had no choice but to break my lease because the bugs were so bad. I mean I literally did not cook because I was disgusted everyday. They would spray weekly for me but after I continued to see roaches I had to rent a hotel for a few days to bomb the place. If you want to pay 1001.00 per month and smell cigarettes all day, walk in dog poop from your apartment to the parking lot and live with roaches this is the place for you.

Ry
Review №65

I just moved into the apartment 2 weeks ago and I was assisted by Jacob, gave me very detailed info on the rent and breakdown of the total overall.. Jacob is a very nice guy passionate about his work the tour went well and I had then made up my mind forsure that I wanted to live here, made me feel comfortable and listened to what I was looking for as well thanks man for the great customer service and hospitality see Jacob for apartment 🙌🏾

In
Review №66

Comfortable environment, newly upgraded area for BBQs, swimming, laundry facility and gym. The only hard thing is that there are no washer and dryer hookups and my apartment has cockroaches. My ceiling has been leaking since I started using my AC, but maintenance responds pretty quickly.

La
Review №67

Very nice apartments. Maintenance man came very quickly . Beautiful grounds and trees.

Je
Review №68

O STARS. ROACHES EVERYWHERE!! In the walls, air vents, cabinets, theyve laid their eggs in our belongings. We talked to our neighbors and they say they have the same problem. If you have roaches go to corporate! Go above the front office!!!! Contact the heath department too like us!! Me and my boyfriend did and we got out of the lease in less than a day. Only downside is they’ve traveled with us in the move, we are in the process of deep cleaning and bug bombing all of our stuff. SHUT THIS PLACE DOWN don’t let this happen to anybody else!!

Ro
Review №69

If I can give this place 0 stars I would! First off, our bathroom shower started peeling the first month we moved in, our window is broken, we have roaches, AND we put in a work order to have a light bulb changed and no one showed up to change it, so when we called the office they had no record of our work order. My fiancé ended up fixing the light bulb himself and a week later maintenance came into our apartment without our consent to fix the light bulb. My fiancé was sleeping when the maintenance man came into our apartment. I immediately called the office when I found out and they came to apologize and said that the maintenance man was new and did not know they were not supposed to enter without consent. Maybe they need to train their staff more properly. Also, all of our closet doors were stuck, and ended up falling off. There’s homeless people everywhere even though it’s a gated community. Our remote to open the gate no longer works and when I went to the office to resolve this issue the staff member tried to tell me that the side gate was never able to open with the remote and I stated that I had been opening it with my remote since I moved here in April. She replaced the batteries but my remote still does not work. We cannot wait for our lease to end to get out of this place.

Kr
Review №70

Maintenance Charles has always been polite and helpful. When he is completing a work order he explains as he goes and cleans up after himself! When training a new staff member he explains and shows if need (as he is doing today). Charles anticipates what else is needed to complete his work and will call for help if he needs it. Charles is a good person and he jokes around with his coworkers. He always has a smile on his face!He is #1 Maintenance in my opinion!

Ra
Review №71

Helped my aunt move into these apartments. The day we got the Keys and opened the door there were hundreds of roaches inside. They nonchalantly offered to spray on Wednesday which was 3 days away. After several sprays, cockroaches were not going away. They don’t take the problem seriously as she is still dealing with the problem a month later. As far I’m concerned this is predatory business practice!!! Please avoid this complex at all costs!!!

Se
Review №72

Kirsten was awesome! Extremely professional and informative! Even though I did not qualify to rent a unit here she went out of her way to give me some alternatives, much appreciated!

MC
Review №73

I lived in Stillwater from 2000 - 2007 awesome apartment complex. The only problems I had were a refrigerator that iced up and every other year AC needed to be serviced, but I was always given a model apartment to.use while AC was worked on. Once my whole electrical system went out, but again given a model apartment for the day it took to fix it. Refrigerator was replaced aame day I called it in. I did habe bugs butbthat was my fault and they were taken care of.

mi
Review №74

I like my stay here. my friend enjoyed the fitness room music and how clean it is

Ge
Review №75

I have been here for six months. The apartment are small. If you moved here from another state. And needed to get settled in. This is a good place to start. I have not seen any roaches. The staff are nice.

Ra
Review №76

I am sorry to those who had bad experiences here, but I absolutely love it here. The staff is always helpful, there are two security guards who circle the premises all night, and I have never felt insecure here. The laundry room is huge, and I leave my clothes, soap and basket there unattended and never have a problem. The rent is super cheap...but the place is beautiful and great to live in. I highly recommend living here.

Fe
Review №77

I am a resident here. Stillwater apts are excellent The management is helpful and Maintinance guys are also good. In particular Mr Martin is an exceptional person in terms of Maintainance and service. He is one of the most helpful and friendly person. He always makes sure the job gets done and follow up on his work. I feel comfortable and confident with the quality of service he provides. He is polite and kind and that puts me at ease and makes me comfortable to let him in my house. I am glad still water has him as an employee bc I always ask for him whenever I have any Maintainance problems.I have been living here for ten months and I don’t have one single complain All thanks to excellent customer service still water provides. Keep up the good work

Ad
Review №78

Lived here for a year , Moving only because I need a bigger unit ( 3 bedroom ) .-Great price-Never had any issues .-Management always helped me with whatever I needed .-One thing would make these a five star would be washer and dryer in unit but they do have 2 balconys/Patios on the second and third floor for you cigarette smokers .

Da
Review №79

Great place to live in, thanks Martin for fixing my toilet.

Ki
Review №80

Roaches everywhere. Not just one or two a week. I’m talking a full fledged infestation. Roaches in the sink, in the shower, in my cabinets, roaches in my drawers and clothes. Hundreds of roaches a week. Nobody does anything to help and they will not let you out of your lease early because of it. This is a HAZARDOUS place to live.

Ma
Review №81

Unprofessional and bad management. 4/30/18. from 3 to 1 again.Gotten better. Company updating the place so its going from a 1 star to 3 star at this time - 2/23/18.Bike stolen.Drug addict neighbors.Volleyball court is cat litter that kids play in.Maintenance staff look at me like Im crazy.Office people unprofessional.No transparency on issues.Good thing I can think of is the place looks good up front by the office.

Ra
Review №82

The application described types of felonies and I didnt fall into any of those categories. When my non violent, non drug related or non sexual offender, felony showed up they denied my application and it has been 41 days at this point trying to get my $100 hold money back. I think I will turn it over to my lawyer and let him make some extra money. During my walk through someone had a Great Dane locked out on the patio on the third floor and we couldnt even hear each other talk from the barking. It seems I am lucky they denied me.

Ka
Review №83

I lived here for three months; I signed a 12 month lease. I had to buy-out my lease because from the day I moved in I had problems with my A/C unit. after THREE MONTHS they still didnt have it working and then the day AFTER I told them I was buying out my lease they came and fixed the A/C, gave me a brand new unit and everything. I had to give them a 60 day notice and I just paid the buy-out fee. They didnt tell me that they were going to tax that just like it was normal rent. Now I just went to pay my last months rent and I had to go to the office because they pre-leased my apartment and put that persons payment on MY account. They fixed that and gave me the correct amount. which was the amount on my statement. I went to pay my rent online and they added an extra $10.78 to my last rent bill for the tax from my buy-out THAT THEY NEVER TOLD ME ABOUT.The management at these apartments is a load of garbage. I will never recommend these apartments to anyone. If I could give them zero stars I would.

Ma
Review №84

Great team. Great price. Great location

Je
Review №85

If youre looking for a cheap, dirty, roach infested home this is the place for you. Management is less than helpful. I had to wait an extra 4 days to move in due to roaches I found in my apartment. I was stuck in a 12 month lease and STILL continue to have roaches in my apartment with my small children. They never spray the apartment when they say they will, several times I have asked for it to be bombed for bugs and it never happens. When I found other reviews about bed bugs and roaches and confronted the office about it they claimed its just tenants that didnt want to pay. BS. Roaches are EVERYWHERE. Taking over my kitchen and in my food and the office wont help me. Please dont make the same mistake I did. Read the rest of these reviews and find another place to live.

Ch
Review №86

Pros: Cheap, friendly staff and well maintained grounds.Cons: They REFUSE to address in unit maintenance issues in a timely fashion. I have now put in two maintenance requests about my oven not staying on the first request took them 8 business days to address when their commitment is 48 hours, I got a note on my door when they finally did come saying oven is working fine. Lo and behold it is still turning itself off after 5 minutes.Also the noise level from other tenants can be pretty extreme.Needless to say I will not be renewing my lease.

En
Review №87

UPDATE: Downgrading to a ONE STAR review. Arizona is a ONE-PARTY recording state. That means that only you need to know you are recording a conversation, and I highly suggest you get in the habit of doing it every time you go in the office. Their office personnel lies, and then you have no recourse. Get it on tape, or GET IT IN WRITING. Dont learn the hard way.My main complaint is the lack of interest or concern when it comes to loose dogs. Office staff expects residents to chase down offenders for apartment numbers, risking confrontation. In addition, offenders with multiple histories, are only sent notices. BIG DEAL. If they cared, they would be walking their dogs on-leash in the first place. I was told before I moved in that dogs were required to be on leash, yet maintenance will completely ignore this fact, and not ask a resident to leash their dog when they see one running loose.

Ke
Review №88

Called to have a/c fixed five times now. Was told today that the a/c was running great!!! Guess what ? Not so great!!! Its 80° in my apartment the a/c is set at 73 for the last three hour and is now at 78 in a 475 square foot unit. Worst place to ever live!!! Time to move!!!!

Co
Review №89

My daughter is wanting to moving into this apartment. She told me the staff is nice and she feel comfortable moving there. I trust my daughter judgement 99% of the time but since this will be her 1st apartment mommy gotta check it out. But so far I heard nothing but nice things said about this complex by people who live there but have not time to post due to their work status.

Bl
Review №90

The bugs here are the worst, roachs everywhere in the stovetop the tub and sinks. And they give false information to evict you currently about to go speak to the lawyer, as my rent is five days late and the constable, just drug us out in our sleep wear. The head manager she is rude and evil. Will not leave her chair to speak to you, she is rude to her staff and lies when the accountability is being passed around.

Mi
Review №91

First, Ive lived here for 4 years now. Each year rent has increased by $50 to $75. So if your are thinking long term, dont. This will be my last here.Second, roaches! Was very bad for a while but with constant spraying, bombing and traps the problem has subsided.Third, Cats! Stray cats constantly fighting and spraying windows to mark territory. Not to mention the smell of urine when it rains.Fourth, maintenance! Have had to wait (and as of this review, still waiting) over two weeks now to get my smoke detector, bad light switches, dish washer and insinkerator fixed. They installed new appliances but what good is it if doesnt work. Had to replace the light switches myself because they were stuck in the on position.. Every time I contacted the office I was told I was top priority yet was also told that fixing ac units in apartments was priority after waiting 5 days. I had two maintenance workers look at problem but never came back.Fifth, customer service. No one contacts you to let you know whats happening. Id rather someone tell me they cant get to it for a few days then keep telling we will try to look at it and NOT show up.I dont like writing reviews but I am thoroughly frustrated at this point!

S.
Review №92

Was my first apartment so I had no idea what to look for in a place and this was the place I decided to rent. BAD idea was here for a little over a year. Within that year the main problems I had to deal with were roaches and bed bugs. My stove was broken the whole time I was there. Put in work order after work order. Nothing was done. The counters cabinets and and appliances were very outdated. The holes in the counters were just covered with duck tape and the duck tape had roaches stuck to it. The floor and walls are paper thin so you hear every step you take and can hear your neighbors conversations next door. The vacant apartment downstairs had a homeless druggy living in the storage room/balcony for 2 weeks before anyone did anything about it. Stray cats EVERYWHERE so if you leave anythingOn your balconies they will piss on it.Those are the main things I experienced while staying there. So if i were you Id save the stress and money and find a better apartment.

Er
Review №93

I moved out in March of 2019 and was never notified that I owed. They then sent me to collections. Turns out they were sending me the notices to the apartment... the one I was no longer living at.

Ka
Review №94

The staff is rude, managers don’t care at all. They rip you off financially and make it a pain to even apply & take forever to get back to you. Don’t even bother, it’s not worth it!

Sh
Review №95

The Maintenance Tech Charles was great! Was courteous and friendly. He was very prompt with the service anytime I needed a repair.Thanks Charles!

js
Review №96

They throw a party but dont consider there tenets when then set up speakers. Asked several times for them to turn the music down or move the speakers with no luck. If I wasnt in a lease I would have paid a moving company right there and then to come and move me out.

Me
Review №97

First week moving in I had a cockroach. Told them and scheduled for pest control to come on Tuesday ONLY when I’m there. No permission to walk in and they did anyways. Month goes by and another cockroach (mind you, I keep my place really clean! No crumbs, no dishes, nothing out of place ever!) once again, I go to the office. This time I’m really upset! The lady said she calls pest control every month because it’s really bad here. GROSS! If I knew this before I moved in, I would have never been here! Few days go by and I need my LED bathroom light fixed. Once again I gave NO permission to walk in but guess what?! They did anyways and long story short I have money missing and a car part that is missing.. hmmm🤔.. Also, they turn the water off for usually 5+ hours so often! The whole complex. This morning they turned it off with a email warning of that day! Am I really expected to check my email every hour to know if I’m going to have water for the day?! They are remodeling yes but I’m paying for amenities I can’t even use for one and two they only fix the aesthetic part and not the real issue. Make you think these homes are so nice and they aren’t!

Jo
Review №98

Well here we are on day 5 with no air conditioning during one of the hottest weeks arizona has seen in a couple years...the grounds seem to be the most important thing to the complex cause there seems to be no sense of urgency in doing repairs! Paying $800 for what should be a $600 apartment and its about to go up closer to $900 this year cause it goes up every year! Fabulous!

Sa
Review №99

Gorgeous apartments and complex!! Great office staff!!

Br
Review №100

Ive been living here for over 7 years now and I love it. The maintenance crew is super friendly and fast, plus the rent is really affordable.

Information
100 Photos
100 Comments
2.6 Rating
  • Address:7711 N 51st Ave, Glendale, AZ 85301, United States
  • Site:https://www.securityproperties.com/stillwater
  • Phone:+1 623-939-1775
Categories
  • Apartment complex
  • Apartment building
  • Apartment rental agency
  • Real estate agency
  • Real estate agents
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–5pm
  • Wednesday:12–5pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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