I am very excited to be a new patient of Dr. Raman. I have been trying to locate a compassionate and competent primary care physician. All of the staff at the office was very friendly and made me feel like a person and not just another patient. I cannot wait to try out the weight loss aspect of the practice. I highly recommend Dr. Raman to anyone whos looking for a new primary care physician or a new weight loss approach.Thank you and take care!

Dr. Raman is wonderful. Very attentive to my concerns and truly listens. I never feel rushed. Friendly and compassionate.

They are ALWAYS diligent, helpful, empathetic and kind. I love Dr. Raman and their staff! I can’t speak their praises enough.

Everything is good with the exception of the phones. Its hard to get them to answer the phone and if I leave a message they never call me back. I was referring my daughter and after a few attempts to make an appointment and no one answered she decided to go else where. So sad because I really like Dr. Raman.

Great doctors and nurses. My only gripe is how hard it is to reach someone. Otherwise, typical American doctor experience.

Have been coming here for awhile now and have always had an amazing experience with the medical staff here. They are well trained and always take care of our well being as a family. However, the new medical staff member known as “Jeff” needs to be fired and stripped of his license. He has no knowledge of how insurance companies work and when questioned about a payment just claimed he didn’t know and that we needed to pay. They got upset we were correct and were asked to leave after we started filming them verbally attacking us. The video will be posted online for viewing and to deter people from visiting this office. DO NOT VISIT THIS DOCTORS OFFICE. I will also be reporting this office to the Arizona medical board.

Friendly staff, prompt service, and able to assist with any questions I had. Great place for me.

Dont let the negativity give you doubts, this place is fantastic. Ive been without a PCP for a long time. Ive spent hours researching centers and other primary care doctors around me, and this was *the best* fit for my situation. I show up to my appointments on time, and Im nice; as a result, the staff is also nice to me. Weird how that works...Im very happy with my experience and look forward to continuing my healthcare journey with Avista and Dr. Raman.

Will never be coming back to this office again after the mistreatment and disrespect that the staff members here give to their patients. Doctors are always very nice and on top of things but should rethink some of their employees that work at the front counter. Some of them need an attitude check.

Nice staff and your seen by the Dr. quickly. In and out in minutes. Awesome!

Called the second they opened about on April 12th. Had a broken leg that happened in Mexico asked for a referral to the ER so i wouldn’t have to pay emergency rates. Had an X-ray already told them the hospital i was going to and that I’d be getting there at around noon. I called every hour on the hour to ask if a referral was sent. 5 hours later 6 calls never sent a referral. Was told several times that raman will look at it right now and send a referral and never got one. She doesn’t care about you and just wants you to get on a weight loss plan. Will never go back. Should have just gone to cigna medical.

A wonderful Doctor and team super professional and genuinely caring, nice and helpful. They will draw your blood in there office which is so nice that you dont have to wait in a laboratory office line..

Very prompt and friendly!! Very good care

I wish I could give 0 stars. I agree with others the staff, including the business owner (did not retain his name due to his nonstop talking, but he is tall, has red hair and blue eyes). I had 2 very cold experiences with Dr. Raman. I think she was uninterested because I am healthy, so no money to be made from me on weight loss or all of the other gimmicks they market all over their TV screens and images on the walls. This is not a general practitioner. I moved on but wanted copies of my 1 lab result and the close out of my billings. For 3 months, they never answered the phone or returned my calls. Finally, after another VM, Samantha called me back, she was new, did not know what to do and became aggressive very fast. She claimed that I needed to come and provide ID to obtain billing statements due to HIPAA requirements. HIPAA states specifically that a doctor cannot request this of a patient, records should be accessible by mail or by email. Listen, the list of issues goes on and on with them. I went in to obtain solutions but got nothing but a bunch of false claims, rebuttals and conspiracy theories. I stayed very patient, calm and did not raise my voice, eventhough they just pushed back, showed themselves to be uninformed and incapable, and as a result, they became defensive and condescending. They literally cannot print a bill or medical records unless you spend $75. Anything you need, you should be obtaining from your insurance... so basically, they do nothing for you. Additionally, the owner literally told me that my health records are not mine, but the doctors, so legally, I have no right to them!!!! Who are these people? None of this is worth it, itll just hurt your health. After reading the reviews, I would not be surprised if the positive reviews are fake. PS: I bet the owner will add a response to my review claiming I am not a patient or was a some sort of a bad patient, just like the other negative reviews. Luckily, I did not stick around long enough. So funny! 😭😭😭

Everyone was extremely kind and courteous. The nurse that helped me was amazing and after hearing that I dont do well with having blood taken went out of her way to ensure I was comfortable. Would give 10 stars if I could.

Avista is a great medical facility! It is very clean and staff was extremely friendly and helpful!

My experience with AVISTA Medical Center was that the office staff is rude, doesnt answer their phones, and was harassed over a cancelled appointment. Dr. Ramen pays little attention to asks, consistently trying to upsell more medication than needed/being asked of. Office has become focused solely on weight loss compared to being a doctors office. Received a letter from their General Manager I am no longer allowed to be a patient after complaining about their office staff, not that I would want to go back.Response to Owner - This GM never reached out to myself to discuss the alleged abusive behavior I supposedly displayed. It is now only after I stated I was unhappy with office staff to Doctor Ramen and that I would most likely not be returning do to their mistreatment, that this office is claiming any bad behavior by myself. Being a general manager, you should know that customers are not always happy, such as I was in this case, but I was shown far less respect from your employees. It is saddening that you will publicly claim I had abusive behavior without even speaking with myself, only hearing a complaint from your staff, which I told I wasnt happy with. I would imagine they would think they did nothing wrong. I want to reach out directly to you to discuss your defamatory comment, along with the letter you sent me, but you have yet to provide any way to communicate to you. As you would imagine, I do not wish to speak with the rude office staff at this time. This type of response should show the perfect example of how this Medical Office treats their customers, and how the general manager will support this mistreatment.In addition, the Doctor I complained about is the GMs wife. Talk about a conflict of interest, way to run a business!

Sonya is an all star! Alex not so much. Maybe he needs more training?Dr. Ramen is awesome!This would be a five star or higher if it was all about Dr. Ramen and Sonya. But Alex is a one star at best and brought the total score down.

I moved here from Chicago and needed to find a new primary doctor and after looking on line I chose Dr. Raman. Im so glad I did, she took the time to talk to me for almost 40 minutes and I feel very comfortable having her as my new doctor. Most doctors dont spend that amount of time but she did. The Nurse was great too! Thank you for making this a wonderful experience.

Great environment to be in. Very professional and knowledgeable staff. Thank you for a great first visit!

Very clean office, just very arrogant staff members working. Doctors are nice.

Had a very nice visit today with Dr. Raman. The nurse Sonja was awesome. She did an exceptional job drawing my blood and put me at ease. Everyone is kind and professional.

As always , Dr Raman & her professional staff provided excellent service! She is very knowledgeable & patient. She answered all my questions & made me feel at ease. When the medical assistant drew my blood , it didn’t hurt! I will definitely refer my family & friends to her.

Best experience Ive had in years. I was in quickly and saw the Doctor within 5 minutes. Staff was great and very efficient. I had blood drawn and was very satisfied with my treatment. Dr. Raman was very attentive and the medicine she prescribed was effective in treating my problem. Glad to call her my primary care doctor.

Excellent front office staff and service and wonderful doctor. Really love them.

My visit was great

The staff is so friendly and professional! The office is run well and waits are very short. Dr. Raman is an excellent doctor with a friendly manner so often missing in doctors these days. Avista Medical Center is my familys place for all things medical!

During the Covid 19 pandemic I had an allergy flare up. I called in the morning to get an appointment and there was no availability so they told me I could come try to do a walk in but I would need to possibly wait for a long time. I decided to go into the office and was greeted by two friendly girls behind the desk that were so warm and welcoming and willing to help. They quickly got me in and into a room to see the doctor. I was in and out of there within 30 minutes and was so thankful and appreciative. Thank you for being so helpful during challenging times!!!

I just want to say thank you to Dr. Ranan and staff for helping me reach my weight goal. I would highly recommend AVISTA.

The staff at Avista are kind, helpful, patient and knowledgeable. The facility was very clean. Which made me feel very comfortable and safe. They cleaned right away when I was moved from one room to the lab room. I really apprecieated that. Dr. Raman listened to my concerns and answered all my questions. I highly recommend this office to anyone looking for a family practice doctor.

Dr Raman really gets autoimmune issues

I was told about Avista from a friend and went to try them out and I was so impressed with the whole staff. Very professional. I have since moved over to their office and have been very happy since.

I came here very worried about some lumps on my neck and on the back of my head, and I was able to get an appointment very quickly (which was my number 1 priority). It took only two visits (the first one where I got a diagnosis and treatment and the second one for follow-up) for them to help me! I am so happy I came here. I would definitely recommend.Thanks!!

Dr. was very pleasant. I hope she will be able to help me figure out what I am allergic to so I can feel better. Looking forward to establishing a good relationship with her. Recommended my friend to come here.

The staff at Avista was great. I always feel well-cared for and never rushed!

Quality care offering traditional and naturopathic choices. Dr. Raman has a comfortable medical style as a practitioner that puts one at ease,and I felt she covered every issue I had very patiently and professionally so that when I was seen I felt she used integrated medicine. For senior adults that is key.. She also covered everything that involved my specialist doctors in a integrative medical consultative manner. I highly recommend her.

Dr Raman is excellent! Ive never had to wait so far and she is very kind, patient, and a great listener. Provides excellent care.

6 Appointments and the most weve ever waited was two minutes. Love that!!! Dr Raman listens to every word so she can provide the best treatment. Staff is very nice. Linda is really super at getting answers and assisting us with referrals to the right doctors. This is our permanent primary care.Penny and Jim

Excellent service. The doctor is excellent and took care of my problems perfectly.

I have had a terrible experience with Dr. Raman. She does not seem to care about me as her patient minus constantly making me feel guilty for my mental health and economic situation. I also asked about getting help providing information to my employer about me being a high risk (getting COVID). She refused even though on the CDC website explicitly states that I am high risk. I am very disappointed about my experience. I do not recommend her clinic. She was more worried about me scheduling excess appointments with her than my actual wellness.

I am having incredible results from the weight loss program! I have only been on it for a month and Im done almost 14lbs! I highly recommend this program for anyone needing a boost for their weight loss!

Dr. Raman is a kind and caring doctor. Her office staff are friendly and work hard to make your appointment as easy as possible. I rarely have to wait more than a few minutes and Dr. Raman never makes me feel like she’s too busy or has to rush the appointment. I’m extremely happy with my experience at AVISTA MEDICAL!

I always had to wait an unreasonable amount of time for prescription refills. I also ran out of my prescription last week, called for a refill, and then they didn’t respond until TODAY to tell me that they can’t refill prescriptions across state lines making me have to find a new doctor and get my records transferred to him/her until I could EVENTUALLY get a refill. I’m very dissatisfied with Avista Med’s poor communication. I would recommend a different medical center.

Really enjoy appointments at Avista. They make you feel relaxed and comfortable. Everyone is always so very kind and thoughtful. Im so thankful I found them. Even my husband is happy with them. The only problem is with the chairs in the waiting room.

I have been with Dr Raman for years. she is the best doctor Ive had since I moved to Arizona. She takes care of my whole family. Love her!!!

I have been Dr. Raman’s patient for over 10 years. I have extremely high expectations about service; about expertise; about meeting appointments promptly; that my PCP developed and maintained a comprehensive and extensive network of highly qualified medical specialists for referrals; and high expectations about being treated with respect but also with being treated as if I were a long-time family friend (like the old days of neighborhood family doctors).Dr. Raman and her entire office have been meeting these high expectations with every appointment and with every delivery of service for over 10 years, including the navigation of health insurance, including a healthy and welcome interest in my personal life and activities.If ever a newbie in her office did not meet these expectations, they were quickly replaced with someone who does.I would recommend Dr. Raman to everyone as their family physician.

I went in for a Coach IV Therapy after I obtained a Myofacscial Massage earlier in the day...the visit was very relaxing and in a friendly Professional environment. Everyone was kind-knowledgeable and respecting the current COVID crisis as well. I also decided to move forward and purchase a 4 IV treatment pack to enhance recovery from my Myofacscial treatments.

It was an excellent experience. The staff was very kind and helpful. They take care of you very quickly. They take you back quickly get the necessary information then let the doctor know that the patient is ready to be seen by doctor.Once the doctor comes in or nurse practitioner they listen to you. You never feel rushed by the doctor or staff.Everyone is very caring.

I visited Dr Raman for the first time and found her and the staff really good. I was thoroughly examined and she answered all our questions patiently.The medicines she prescribed also worked and I felt better.I would really recommend her..

10 weeks down 25#! People are starting to notice! Very knowledgeable staff, and everyone supports your success. One-on-one private medical consultations make you feel like the Doctor is truly invested in your success. I need to lose quite a bit of weight- but so far I am energized every time I walk out the door.

Excellent staff, on time service, and so far Dr. Raman has helped me a lot. Ive been going to Avista for 3 weeks and Ill say this is a very well run practice. Kudos to Tabby and Dr. Raman.This is a follow up to my previous post. I sustained an injury on Saturday. I called the office Monday morning. Within 1 hour I had a telemedicine appointment with Dr. Raman. She immediately took care of everything.5 more stars to the excellent staff and service provided by all at Avista. Highly recommended.

Absolutely amazing !!! They get you in and out so fast and they are so friendly. Tabby and Sherrelle were incredible and super nice and look amazing at 7:00 am in the morning!!!!!

Absolutely love this place. Dr. Raman is extremely kind and caring has a great sense of humor and takes very good care of all her patients. She also has amazing surgical technique. Her entire office staff are very helpful caring and pleasant always excited to see you when you come in. Shannon the nurse practitioner is very caring and thorough wonderful bedside manner. No wait waiting room, this office takes medical care to another level.

Awesome. They were open on Saturday which was great. My girlfriend a new patient needed to have her ears cleaned out and could not wait until Monday. They treated her with tender care and resolved the problem.

I have been a patient of Dr. Ramen for years, recently met with the nurse practitioner, and adore them both! Their staff make me feel right at home and are always friendly! I just brought my teenage daughter over there as well because I felt she was getting too old for the pediatricians office. I highly recommend AVISTA Med Center not only as a primary doctor but also for their specialty areas!

Ive tried working with them for months. I was told to schedule a follow-up appointment with the Dr., so I did, and instead of getting a Dr. appointment, they scheduled me with the nurse. I had some extenuating circumstances, and instead of understanding and trying to work with me, they fined me. So if you need someone to work with you, I would suggest going elsewhere.

Dr. R is wonderful! She is kind and really wants to help you feel better!

The first time I went To this office I was Greeted by the staff with such kindness. The office itself is very clean compared to other medical offices I have Been. Everyone is so nice and personable and Dr. Raman is one of the best doctor’s I’ve seen in years!

I was greeted as soon as I walked in and was sitting down with my Dr within 5 minutes of my arrival. Dr Raman answered all of my questions and give me some great resource info. I love my Dr!.

So far so good! Dr. Raman and her staff are so pleasant. They get me in and out quickly! Im finally losing weight and getting my life back!

I am happy that I found Avista Medical group. They can help you with so many things from medical issues to weight loss to body sculpting. The staff is always friendly and they have late hours so you don’t have to take time off work.

As a previous employee for Dr Raman, she is very professional at her work and diagnosis. I truly recommend her practice as she does an exquisite job in her practice. And the professionalism the staff is to her practice. For all Medicare and private insurance this is the top Family Practice any one can trust in the Gilbert and surrounding areas. FIVE STARS!!!!! CONGRATS on the new location!

Dr Raman is an amazing doctor and has a very professional but friendly office staff that cares about you. Linda asks every month about our kids, grandbabies and my sisters (who’s been battling cancer). And Instead of getting ya in and out (like many offices now a days to see as many patients as they can in a day for the money) she takes time to not only get to know you as a person but makes sure to answers all your questions and concerns.

Dr Raman is a rare throw-back to doctors that care and spend time helping with healing. Today was the ultimate when she offered to teach me how to give myself shots rather than spend $30/week visiting her office. Believe me, I’m astonished at how few people there are anymore who will put your needs ahead of their own, especially in business. Thank you to Dr Raman and her great staff.

Dr. Raman and her staff are fantastic at what they do! Very kind and thoughtful people who love to help others on their journeys. I am very thankful for them 😊

This place is awesome.Excellent communication and follow through.Couldnt reccomend higher.

Great staff, great medical attention - every visit to this practice has been a 10! I feel they see ME and Im not just a number :-)

Very friendly and prompt service. Environment is modern, and clean.

Very clean environment. The office staff is super friendly and they get you to a room as soon as possible. Dr. Raman takes great care of her patients and goes above and beyond to get you feeling your best. I have been a patment for about 10 years now and recommend her to everyone.

This place is the best doctor office I have ever been to. Vary clean and friendly and professional staff

They were great!

XI am delighted that I found Dr. Raman to perform MonaLisa Touch. The procedure was quick and painless, there are no side effects. I just finished my 3 treatment and the results are truly AMAZING. Im so glad I made this investment in my health and well being. Thank you Dr. Raman.

Very friendly and helpful office staff. Beautiful new location on Warner and Lindsay. Dr Raman is a consummate professional and very caring.

My mother has been a patient here for at least the last 14 years. I am also a patient. I cant begin to express my gratitude for not only Dr. Raman but also the ENTIRE staff! These people all go above and beyond to assist with every single need we have had. For many, many years my mom was very healthy and only went in for regular visits, colds etc. In the last 18 months she has become very ill. She has been diagnosed with both Pulmonary Hypertension and Pancreatic Cancer. They have been there for us throughout this entire process; coordinating specialists, medications, referrals, you name it!! I honestly dont know where we would be without every single person there!! Thank you from the bottom of our hearts!

Dr. Raman takes time to visit with me and address all my concerns. She and her staff are amazing and always make me feel welcome and important. Thank you.

I like ver much the new offices. Personnel very courteous. Having the lab in place is a tremendous plus.

I have been a patient for several years and love their new location! As always service is prompt and they take the time to listen to your concerns and set forth a treatment plan that works best for you.

Most unprofessional place I’ve ever been to. Could not stand it any longer. I do not recommend going to a place where employees are harassed and degraded on a dialy basis by their “manager”.

Love everyone at this practice. Professional and friendly. I moved out of the area, but still make the drive...they are THAT GOOD!!!

Dr. Raman and her staff are phenomenal! Best healthcare experience in Arizona, hands down.

Love everyone at this practice everybody’s friendly, Professional and take the best possible care of you I drive quite a ways to get to this practice but I wouldn’t change it for anything they are the best.

I found it to be a very helpful visit everyone extremely nice I would highly recommend it to family and friends they always manage to put a smile on my face even when I dont feel good highly recommended streaming high speed I recommend them for the reasons even I dont feel good they managed to get a smile on my face more than most people can do recommended again

I went in after heart surgery and all she did was ask questions. Never even checked the wounds. Fortunately, my daughter noticed and said my leg looked bad and sure enough it was infected. Even the slightest effort by this facility would have been early prevention. I need a Dr. that cares and is more diligent.. I would not recommend this facility.

Today was my First appointment with DR Punya Raman MD she was very nice, She has excellent patient customer service and I recommend if you need a DR pick her . The MA was also very friendly she made sure I was comfortable , Making sure everything was ok , She listened and was easy to talk to which I like , Im excited fondly found a DR I will love going to ,

Top notch!

Always a pleasant experience at Vista very nice, friendly and extremely pleasant. Well done Staff.

Would not recommend this doctor.

Have been going to avista for several years now. Love the professionalism.And trly like their family nurse practitioner Shannon Shumway, she treats me with respect and takes time to hear my concerns as does Dr. Raman. Definitely recommend. Dr. Raman and NP Shannon Shumway.

Go somewhere else. Had my mother here as a patient took them 6 tries to draw her blood and they have bad attitudes

Love the new office. Staff are on time and very helpful

Don’t come here their weight loss program is a waste of money doesn’t work. Took 3 hours for me to be seen. The Manager chad is a weirdo and unprofessional.

Dr Raman is an excellent physician, great follow-up, wait times almost non-existent and staff is very professional and personable.

The doctor & staff are courteous, knowledgeable & care about your well-being. Good job!

Dr Raman was very caring and kind. Medical asisassis Amanda was patient and helpful. The new office is spacious, pleasant with a lot of natural lighting. I like they also have on site lab facility thus convinence the patient who dont have to make another trip to get lab done.

This place is TERRIBLE! People here are so rude and they give you false information! I would not recommend this to anyone to come here better luck finding some place else!!

The staff was super helpful and very efficient!!

Always the BEST service and warmth of personnel. Thank you.

The staff and the atmosphere at AVISTAmed are always topnotch . They have been for years . Very professional , knowledgeable , courteous , and personable .

Treated with disrespect and no care for my needs as a patient. Did not listen, did not suggest any tests to confirm my symptoms. I was with her for a number of years and had hoped this visit would show some improvement. I would say it was much worse and I cried halfway home. She should consider leaving practice.

I loved Dr. Punya Raman. However, I had a change in my insurance and booked my visit with her delightful new associate, Dr. Tanya Balov. What a breath of fresh air. She really seemed to care about my medical history. Dr. Balov is an excellent listener. I would recommend this medical practice for ages 12 through Senior Care.