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Midas
816 Route 5 &, 20, Geneva, NY 14456, United States
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Ka
Review №1

I was only in the area for a couple days and was worried that my 2009 Equinox was making noises on the highway after driving cross-country. Joe was extremely nice. He got me in same day (Friday!) and checked everything out, found the cause (just the way my Les Schwab tires were wearing, but all good), and now I know I’m safe to drive to MA. What a relief! Thanks so much for being awesome, Joe!

La
Review №2

Midas looked at my car, told me whats wrong with it,ordered parts to fix and gave me an appointment. I will re-rate my experience with Midas after my car is fixed. On a lighter note, Joe, who was at the front desk was very friendly. 9-2021---update. Took my car back to get it repaired. The part(s) were never ordered--they ended up having to fabricate the part-- and then charged me $100 more than what I was quoted. The repair they did is fine but the extra $100 they charged me over the original quote isnt good business. I will NOT be going there again for any repairs on my car

Ro
Review №3

I feel very secure and trusting bringing not only my car there, but suggesting it to others !!! 🙂Not easy to find Honesty these daysBut, I feel like Brian and Crew are great !!! Genuine care and doing Right by the Customer...not just about the $.

Be
Review №4

Brian and his crew are GREAT. always get great service

Br
Review №5

A++. Hoping I get these names right. Brian and Josh were fantastic. I am not from the area and was just passing through. Came in with a lot of unknowns as you normally would do with a check engine light on. And What could have been potentially a 3 hour $1000 job turned into a 30 minute $60 job. These guys were personable knowledgeable and am so glad I stopped in. Not only was I in-and-out In less time that I thought I made it to all Albany for my appointment right on time. Thanks guys!

Ma
Review №6

I recently had my car inspected at another shop in Geneva, and received some unfortunate news about needing to replace a head gasket. Although my car passed inspection with an inexpensive fix of bulbs being replaced, I was advised the gasket situation was imminent and was given an estimate totaling around $1,800 for the fix. A co-worker of mine knew of Brian, at Midas in Geneva, so I took my car here for a second opinion. I am so grateful that I did. Brian was at the front desk when I arrived, and he was easy to talk to. Brian, just by looking out the window at my car, and by listening to my description of what I observed in the car, advised he had a feeling something else was going on, besides the gasket. Throughout the day, as my car was being worked on, Brian would stay in touch, giving updates and info to make a decision and get the true problem repaired. A hose was replaced, my air conditioning was repaired, and ultimately, I saved over $1,400.I will return to Midas for future service, and I hope that others in the area visit Midas for work as well! I could not be happier with my experience!

La
Review №7

Had a quote on rear brakes and a coil spring on a Hyundai at Vision Hyundai. It was $1,400+. Midas did it for $580. Much cheaper than the dealership.

Ri
Review №8

Unfortunately back in the beginning of the summer I needed my Cadillac converter and CO2 sensors replaced in order to turn off my service engine light and pass inspection those alone cost around $3,700( Factory parts). the store owner used aftermarket on top of other work that I had done after receiving my vehicle when the work was done my service engine light came back on multiple times after several weeks of the store owner not being able to figure out what was wrong he just gave up and basically told me I was on my own even upon finding out that he should have used Factory parts and not aftermarket parts on my vehicle and because he is a franchisee owner Midas as s corporation has done nothing to help even after agreeing to fix my vehicle with the factory parts that are needed the store owner rescinded his offer to fix my vehicle and I am now in the process of suing (for $3,000) the max allowed in town court which unfortunately isnt even enough to replace the catalytic converter and CO2 sensors that are still needed. To make matters worse I have dealt with this store owner for the better part of 12 years and he has done work on multiple of my vehicles

Se
Review №9

I went here for an emergency A/C repair while on vacation. The manager Joe was very helpful in explaining the repair, particularly given that his team had to custom build a component that was not easily obtained for my subaru in the short time I had available. In addition, they found time to work on another important repair i mentioned, but figured they wouldnt have time for. All of their work came in below what I thought it would cost. Just an amazing effort for a random customer who walked in off the street from out of town. I cant thank them enough.

Je
Review №10

I love midas..I will ALWAYS take any vehicle I own there.. Brian is the best

Li
Review №11

Best service around! Brian and his staff are all highly skilled and are truly great at what they do. They are the AWESOME :)

To
Review №12

Good place great service.

Te
Review №13

Had inspection done. Vehicle was taken in and checked over in a timely manner. Staff was respectful and efficient.

Ja
Review №14

These guys went out of their way to find me the correct tires. I needed tires that were out of stock, but the Midas up the road had them but couldn’t fit me in their schedule, so I got the tires from them and this store installed them. Saving the day. Definitely recommend these guys. They also had a more open schedule then the other tire stores around.

Br
Review №15

Very nice people and the service was amazing. Will definitely return

Ke
Review №16

The most fair shop around, with skilled mechanics and an owner that actually cares about whats best for the customer. Thanks Brian!

Za
Review №17

Perfectly fine service. Nice staff. Waiting area was kind of grubby.

Sh
Review №18

I took my car in for inspection. They said they could not do it because of gas leak. So they charged me 81. To fixes it. I left there went to walmarts had to take it back to them not even an hour later my car in the car was being spilled on ground. They supposed to fix it again. Sunday I went to my moms. The gas leak was back. Took somepla e else to fix it. They said they made pipe bigger the only thing did was cash the gas line

Jo
Review №19

Overall incompetent service. Brought in my car for an inspection and oil change. Upon doing the inspection was told that the catalytic converter was damaged and needed replacement and therefore they could not do the inspection, yet was still charged for the inspection. Before I left, the mechanic reset the check engine light. Brought the car to the dealership to get the part fixed and they cant do anything until the light comes back on. The dealership says they should not have reset the light. On top of that, they informed me that it was illegal for them to charge me for the inspection because it was not completed. Also, Midas claimed that I needed a specific oil and charged me 60 bucks instead of the advertised 24.99. The dealership also informed me that my car does not require that oil and that they were just fleecing me. After driving the car for a few days the dealership was finally able to check the converter and turns out there was nothing wrong with it in the first place. Extremely disappointed by the whole ordeal, am never going there again.

Sa
Review №20

All I can say is Thank you very much!!The owner/manager and the mechanic that worked on our car saved our butts. We had our exhaust pipe break and he worked with our budget. I know where we will be going from now on. Thanks again you guys!!!Life savers!

Ro
Review №21

Recently my wife had a problem with our vehicle. The gas tank fell out of it as she was getting fuel. She was close to Midas in Geneva so she contacted them. They not only got her vehicle to the shop and repaired it quickly, they also gave her a ride to work. I could not be more pleased in how fairly and respectfully we were treated. To make a long story short I would highly recommend this business.

Ti
Review №22

To Brian and the Midas Team you Rock!! Thank you for everything! #earnedaloyalcustomer

Ki
Review №23

Would never return here again. Got my car checked and was unable to drive 2.0 miles down the road before my engine blew because someone removed my oil cap. Claiming they are not reliable. But there was no issues with my oil cap prior. Absolutely ridiculous customer service. Claiming they are not at fault. Let everyone know youre better going with a corporate business who may be more expensive but at least more experienced to handle your vehicle.

He
Review №24

These guys are car people who do good work at fair prices.

Ky
Review №25

I have worked on my own cars since i was a teenager but somethings i dont have the equipment for so I went there to have 4 tires mounted and balanced. Car was done and the lug nuts on one tire were not tightened completely causing a noise and the risk of the tire falling off while driving. Took it back to have it fixed and they lied to me about the cause. I even have video proof of my claim and they still lied then when I tried to make an agreement regarding payment the manager was rude and still overcharged me despite our agreement. I would NOT take my vehicle here or any other vehicle here again.

Br
Review №26

Great bunch of guys .Brian the owner doesnt treat you like a number

Er
Review №27

Midas is great

S
Review №28

Great company, Ive had all my vehicles serviced here for the last 4 yrs and they are very good about pointing out what needs to be done right away and what can wait a while.

li
Review №29

Brian the owner is a good gut and the mechanics are very knowledgeable. I get all regular service there.

Er
Review №30

Great service with reasonable prices. They do not try and sell you anything you dont need.

Ma
Review №31

Good, fast, honest work.

Sh
Review №32

Yes, everyone at Midas has our vehicle in their hands and they make it right.

An
Review №33

Great service! Thanks Brian!

Le
Review №34

The owner of the place is a crook. Leo the nansger is awsome. Helpful is to small of a word for the person that Leo is. I trust him totaly the owner i wouldnt trust one bit.

To
Review №35

Fast and not really expensive.

Da
Review №36

Great people

An
Review №37

Great service and friendly owner

Ad
Review №38

Did not put correct size exhaust on pickup truck after being told exactly what to do

Da
Review №39

Good services

JO
Review №40

Very professional

Information
13 Photos
40 Comments
4.2 Rating
  • Address:816 Route 5 &, 20, Geneva, NY 14456, United States
  • Site:https://www.midas.com/rochester-ny/store.aspx?shopnum=6629&dmanum=740#utm_source=google&utm_medium=gmb
  • Phone:+1 315-878-8082
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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