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Advanced Environment Solutions Heating & Cooling
5 Le Way Dr Unit 109, Fredericksburg, VA 22406, United States
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Review №1

Replace a Heat PumpOne of the best companies I ever worked with. Very knowledgeable. Best price out of the three estimates I received. The unit that I got was 2 steps above the other 2 estimates but still costs less. No games, no exaggerated prices so they could offer discounts. The installers were very friendly and true experts at their jobs. Absolutely outstanding!

M
Review №2

I was thoroughly impressed all around with this company. John the CEO came and did our quote for us the same day I called which is amazing! Not only that, he was so personable! the way he answered our questions, explained everything and just held great conversation really calmed us down in a stressful situation. Kat helped with keeping us up to date on the parts and scheduling service. She is so kind and really helped us as quickly as possible. You can definitely tell she cares about her customers! Dustin and John came out and did our installation and they were very respectful, worked fast, and explained things to me very thoroughly. I am so thankful I found this company!

Le
Review №3

AES is one of the best companies we’ve worked with! Replaced our hot water heater which broke while we were out of town, they made time in their schedule to fit us in! CUSTOMER service is fantastic! Then we had a water leak, once again they went out of their way to come back, find the water leak and repair! Installers were true experts, friendly and left the house spotless! The owner was amazing and Kat ,the office manager, thank you for being so nice and keeping us informed. They were prompt, courteous and this is the first company you should call!

Jo
Review №4

Customer-service minded company with well-trained, professional, communicative and customer-minded technical staff who responded quickly, with friendly dispositions, on the HOTTEST day and worked OT to quickly diagnose and eventually replace what needed replacing. Hard to find this type service, and value - ANYWHERE - these days! A++

Je
Review №5

John and Dave were great. They were responsive, professional, and efficient in completing the furnace and HVAC install. They answered all my questions, clearly explained all features, and highlighted cut-off switches and parts (like filters) that need to be checked, changed, or otherwise serviced. They were recommended to us by neighbors and I would recommend them to others as well.

Ga
Review №6

Was extremely pleased with the knowledge and professionalism the tech demonstrated during the installation. They were on time, friendly, and completed the job with no interruptions quicker than I imagined they would. I would definitely use this fine company in the future and recommend them to anyone that needs HVAC service..

Wa
Review №7

I found AES through Home Advisor. They responded along with others to bid on AC replacement project. My experience with this company was the best I have ever had. They were personable,, responsive and on time. Their bid was thorough, transparent and reasonable. The service techs were courteous, respectful and professional, and did a great job. I can’t say enough about this company. They have earned my future business and recommendations!

Pe
Review №8

We reached out to AES for a replacement HVAC system for our home in Northern VA and were super-happy with the results. The salesperson, John, provided multiple options for us to choose from (at very fair prices). The installation crew were professional and friendly, helped explain the system and cleaned up afterwards. I cant say enough good things about this company and the service we received. We highly recommend them!

Pe
Review №9

I waited a year before I posted a review because it takes time to tell if an HVAC company is worth a good rating. Well, it’s been over a year since AES installed our HVAC system, & I’m giving them 5 stars. I liked them from the time I first met with them for a quote. They were NO pressure, NO BS, & explained everything clearly. They were on time, professional, polite, & thorough. I was quite nervous about choosing who would install our family HVAC system. I wish I could experience the same amount of satisfaction on every major purchase as I have been with AES. I will use them again for services in the future and HIGHLY recommend them! Thank you AES!

Ke
Review №10

Out of town for a night when my house-sitter noticed the downstairs was a little cooler than the setting on the thermostat. Called AES after reading the reviews here. Their response time was great (I called and left a message outside normal business hours), the technician (I had John) was extremely knowledgeable and answered all of my questions, and the price was within my budget. The scheduler (Kat) was very quick to respond to all of my inquiries and updated me on when my technician would be arriving as often as she could.This is how I want to be treated as a customer, I know moving forward I will be using AES for most if not all of my HVAC needs in the future.

Le
Review №11

Needed a service and cleaning at the beginning of the summer. Getting an appointment was easy, the technicians were prompt, friendly and thorough! They walked me through everything they did and even followed up the next day to ensure we were happy with the service. Ill definitely be sticking with this company for all future HVAC needs!

Re
Review №12

AES is on point! My experience was positive and I would highly recommend them. Kat, from the office, was super helpful in coordinating things. John was definitely great as he came out first to assess the HVAC unit and determined it needed to be replaced. Both John and Dustin came to do the install and they were professional, pleasant, timely, and knowledgeable.

Te
Review №13

We needed a new AC unit installed in our attic. We requested quotes from 3 companies and didnt get any call backs. I found AES and spoke to Kat (who is awesome by the way) and she had John (owner) come out same day! John is extremely professional, courteous and knowledgeable and the price was great. Our install was completed 1 day later. The crew of 3 arrived on time (10 mins early) and were efficient, courteous and professional. We could not be more happy with their service and will gladly recommend them to family and friends.

Al
Review №14

I had an issue with when I turned on my central air conditioning unit for the first time in the season. And it immediately started to leak. I called AES on Friday and on Monday their tech, Jon came to conduct the repair. He diagnosed the problem fairly quickly: said that it was actually an electrical issue and helped answer all my questions to explain the details of what was actually wrong. Had the necessary part to repair in his truck and the repair was done relatively quickly. Because he was friendly and patient as I asked my questions, that I got a tech to come out in essentially one day and that repairs were done quickly, I will definitely use this business again.

Jg
Review №15

I only had a single system heating and cooling my 3500 sqft home. I wanted to put in three separate zones for my home. After discussing my desires, the pros and cons of what I wanted they went to work. I cannot be anymore satisfied with their professionalism and installation. I now have a fantastic 20SERE HVAC system installed. They are the ones to go to for repair, service and installation. You wont be disappointed!

Da
Review №16

I recenlty turned on my AC and soon realized cold air was not coming out. Having been through this before I was not looking forward to calling someone out to take a look. I have had other companies come out and take one look at the neighborhood or zip code and figure they could jack up the prices on some pretty simple repairs. A friend recommended AES.I game them a call and Kat was awesome. She was nice, informative and punctual. If she says she will call you back, she will call you back. She had us scheduled within a week and that was only due to the weather (they prefer a warm day to test the AC). The technician, John, arrived on-time and was great. After i gave him a brief rundown of the issue as i saw it he went to work and diagnosed the problem. Now this is what i like, he gave multiple options and discussed the pros/cons of each one. I asked for a quote with different equipment options and had and email within a few hours. We were able to review the quotes, do our own research and make a decision that very day. We were even able to call John and ask questions before making our descision. We didnt have to wait days for an outrageous quote for some of those big-time national companies! The quote and approval process was completely online and Kat keeps you well informed. We had our new unit installed today...less than 7 days after I initially called them. The price was great, the service was outstanding and the install timeframe was amazing! If you are looking for a simple service or a whole new system install, I highly recommend AES!

De
Review №17

I have had multiple issue with my heat and AC going out...AES has fixed them both in a timely and efficient manner! The service was top of the line and I have not had any issues since they repaired both units. Awesome work and very fair price!

Wi
Review №18

Lightening fast response and extremely knowledgeable technicians. I wouldn’t trust another company with my HVAC system. Great company, great people and great service. Thanks again.

Su
Review №19

We have been customers of AES for over seven years. During this time we have always been impressed and pleased with the knowledge and professionalism of the staff. They have installed and continue to maintain our dual heat/ac systems for us. Kat Brandmeier handles the administration and scheduling with precision and efficiency, always making sure to get the right technician to us for the job. Their technicians are always on time, very thorough and courteous, and tireless in their endeavor to handle whatever challenge they encounter. They always impress us with how responsive they are when a situation arises, such as when our system was hit by lightening on a weekend. They were on the job quickly repairing the damage and getting the ac up in running even under sweltering conditions. They always come through for us and are always a true pleasure to work with. We highly recommend John Smith and his amazing team at AES.

Ch
Review №20

Great company. They are very knowledgeable and do a great job. From the person who answers the phone, to the Tech that showed up they were nothing but friendly.

El
Review №21

We have been so happy with the quick responsiveness and thorough service weve received from AES. The team communicates well with each other and with clients to make sure needs are met and function is restored with minimal stress. We highly recommend this company.

Bu
Review №22

For over fourteen years, AES has been the company that services and repairs our heating and air conditioning systems.AES recently replaced and upgraded our twenty year old gas furnace, electric hot water heater and and installed a steam humidifier unit- All at a considerably lower cost than the price of the original gas furnace.Twenty four hour service, competitive pricing, and the latest technology: they have it all.

An
Review №23

Extremely professional and excellent customer service. We will use them again for future needs.

Ja
Review №24

The guys at AES are first class all the way. I thought dependable honest HVAC repair was a thing of the past until I met AES. I wouldn’t hesitate to give them a call.

Sa
Review №25

Our AC died this summer, so I contacted AES for a price quote. The staff and techs were so very helpful and provided timely responses. After receiving a quote with different types options. The AES staff talked with us about each product and what would work best for us. Once we made our decision on a unit, AES installed the unit within a timely manner. AES staff was very professional, honesty and trustworthy. Highly recommend.

Gl
Review №26

They replaced my entire heating an air conditioning system a few years ago. They are very good about calling to setup yearly maintenance.

Da
Review №27

Very fast service on the first hot day of the year (and on a weekend) Very happy with the results and price

Je
Review №28

Great Job!!!

Information
10 Photos
28 Comments
5 Rating
  • Address:5 Le Way Dr Unit 109, Fredericksburg, VA 22406, United States
  • Site:https://aes-hvac.com/
  • Phone:+1 703-339-2112
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air conditioning system supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Repair services:Yes
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