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Zerorez Carpet Cleaning Fort Myers
5701 Country Lakes Dr Unit 8, Fort Myers, FL 33905, United States
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El
Review №1

Jordan came out and cleaned and sealed our floor tile in our entire house and also cleaned three bedroom carpets. His was efficient, conscientious,professional and polite. We are very pleased with Zerorez and we highly recommend them

Dr
Review №2

Great service! On time, professional and quick!! I cannot believe my rug looks this brand new after it having pet urine and feces. Thank you ZEROREZ!

C
Review №3

The technician Dominic was very professional and did a great job on my stairs and area rug. Id recommend Zerorez to any one. They do a great job!

Da
Review №4

The technician who did the work was outstanding. Very friendly and explained everything well. And he loved our dogs🤣🤣. The rugs and carpets turned out great too!! Highly recommend!!

Su
Review №5

Dominic performed his duties in a professional manner. He was respectful, courteous and clear in describing the treatments he recommended for my carpet. I will certainly use your services again.

La
Review №6

Fantastic customer service that accommodated my schedule and short timeline to get the cleaning of my ceramic tile complete. Appreciate the family oriented business who took time to educate me on my floors and how to clean and maintain them in the future. Even left me with a bottle of that magical water they use which was better than my cleaning products I bought to clean other surfaces of the house. I will definitely use them again in the future.

Ri
Review №7

Jordan ,nice young man ,cleaned the tile and grout. He did a sample area to show that all the grout might not come out as white as I anticipated and since he wad here and all set up i had him proceed.Well I was disappointed with the result.I requested an adjustment in the price but was denied

Jo
Review №8

Your highly skilled and very polite employee , Ryan Whitaker was outstanding. He gave me a rundown of how the cleaning would work. How he would pre treat the carpet, how he would work his machine. He was extremely knowledgeable and very informative on the procedure. Not only did he clean my carpets, but he also cleaned my tile and sealed the tile grout. Ryan is an asset to your company and an extremely hard worker. While he was at my home my neighbors stop by and he was giving out your companies business cards. I will recommend your company to all my neighbors. Zerorez will have my business for ever. Please thank Ryan for a job well done.

D
Review №9

I want thank Zerorev for fitting me in last minute! Ryan was on time; wore his mask; neat; thorough but timely. Explained first what he would do and walked through my home with me to go over the areas. Talked to me about the cleaning and the drying time. Ryan went over the results, also. There was even a quarter on the closet shelf that Ryan must have found on the floor when he was cleaning the carpet in the one room. How’s that for honesty!! Very satisfied and happy. Thanks!

We
Review №10

Our service tech Jordyn did an Awesome job cleaning, sanitizing and sealing our ceramic floor and grout. Our floors look brand new again and I am so pleased with the results! Plus it was half the cost of competitor’s quote! I highly recommend this company. Thank you Jordyn for your professionalism, Effectiveness and your Kindness. It was a pleasure working with you and the company Zerorez.Thank you, Wendy

De
Review №11

Very good company fast service very nice employees and awesome job removing stain. Definitely use again.

Pa
Review №12

Being I worked at a Zerorez in Minneapolis I knew the type of service to expect... well, this wasn’t as good an effort as I hoped.My biggest issue was the tech was outside talking to my neighbor about a cleaning. For way too long. I actually was getting upset staring at them talking.This tech had no personality and was hard to communicate with. He pretreated areas different than I did. He gave it no time to get full effect.I will say he did work hard on areas and the end result is satisfactory. I do believe Zerorez has the best cleaning process and I will only hire them.Take care of your current customer before fishing for another customer and get 5 stars.

Je
Review №13

I hired Zerorez to clean my tile floors and the grout. They did a great job cleaning and sealing. I don’t think the floors were this clean when I bought the house. I will definitely use them again. Very professional.

Me
Review №14

Made my grout look AMAZING! Very professional. So happy to have the carpet fresh and clean as well. Would use them every time.

Ro
Review №15

Very professional and friendly staff. I love that my carpets are cleaned safely without dangerous chemicals. Will definitely use Zerorez again. I highly recommend them!

Ro
Review №16

Had an amazing experience! Couldn’t be happier with Dominic and his professionalism along with attention to detail! Highly recommend!!

Me
Review №17

Great service. Technician was very friendly and informative. My carpets look great!

Ju
Review №18

Very professional. Jordan told me everything about the process. Our tile floors and bathroom shower is so clean!! I definitely recommend Zerorez!

Sc
Review №19

Jordan did an excellent job cleaning the carpets in our home. Very courteous,professional. Was on time. Robin was a pleasure to work with. I will definitely refer people to them, and use them again.The carpet looks new!!

Pi
Review №20

As a Realtor good companies like Zeroez make my job a lot easier. Ryan just cleaned a carpet in a listing I’m preparing for market and my clients couldn’t believe how good it came out. They decided to have him clean all of their flooring including the tile which he was able to do in the same trip at a reasonable price. Knowledgeable, courteous and polite service with great results at a reasonable price! I’d recommend them in a heartbeat!

Na
Review №21

The technician was friendly and efficient. He did an excellent job of cleaning our patio furniture. We would use them again!

Ju
Review №22

Dominic was a wonderful help he was professional and knowledgeable . My tile/ grout look so much better !

Ka
Review №23

If you are looking for a cleaning company to Clean your floors and carpeting I highly recommend Zerorez. I had a friend over that brought their dogs who peed all over my carpeting in one room. I thought I was going to have to rip the carpet up and replace it. Thomas came and did a fantastic job! It smells great and I think he saved me from having to replace my carpet in that bedroom. In addition I have a lot of tile throughout my house and after he cleaned it, the grout is white again and it looks brand new. I took a picture, doesn’t really do it justice, but the grout from the hallway to the laundry room before he cleaned it is like night and day! I will not use anyone else in the future. Call them you will not be disappointed.

Da
Review №24

Their process is pretty remarkable as clean and even cleaner than others when done, no chemical smells not sticky and the tech took his time and did a great job. Very good company.This is second time using them and somehow even cleaner than the first time.

Ca
Review №25

Cleaned floor tile in three rooms. Two men were very nice. I just expected my grout would look better after watching your video it basically was an expensive floor wash.

EO
Review №26

I was very happy with Dominics explanation of the process.. so far the carpets look great

Gw
Review №27

Ryan is individual who both came, picked up carpets & delivered back to us. He was very courteous & competent. I loved the results! They did an outstanding job. When he returned, he put everything perfectly in place. Can think of absolutely no negatives. I would definitely use them again & would recommend them to any friend. They definitely get 5 stars from me!

Ma
Review №28

Thomas called in advance to give me a specific timeline on the day of service. He was knowledgeable and explained the process and acted professionally. The rug looks great and the upholstery looks better (although I knew it would be difficult). The process does not use water so the carpet dried quickly and looks great!

Ke
Review №29

I would recommend this company highly, they were responsive, even on the weekend with personal and caring service. I needed carpets cleaned last minute and they went above and beyond to make it happen. Great results got numerous deep stains out. Best price at the time I quickly researched. Thank you 🙏🏻

tr
Review №30

Tony contacted me about 30 minutes prior to his arrival. He was very professional, neat in appearance, and courteous. Tony demonstrated how Zerorez water works and explained the process. Tony cleaned all carpets in our house and informed us that the carpets should be completely dry within 2-6 hours. He even moved a bed so the room could be cleaned with detail.I met with Tony as he was wrapping up the job. I let him know he performed to the utmost level of professionalism. He takes pride in what he does and his workmanship shows. I would highly recommend the services of Zerorez.

NA
Review №31

The two men who came were great! They walked me through everything and worked quickly. The cleaned and sealed my tile floors. They went above and beyond. My grout and tile look amazing

Ja
Review №32

Jordan was awesome he got the job done, my sectional looked fantastic.

Br
Review №33

Zerorez did and amazing job! Tony took care of us and he went through every step that he would be doing to clean. He was very professional and did a great job on the carpets. Our carpets look brand new! He even went out of his way to clean up a small mess the dog did in our office. We are very satisfied with the work! We will use them again and again from now on! Thank you Tony and Zerorez!

Ro
Review №34

Zerorez did an excellent job cleaning my grout. From the person that I talked to on the phone to the technician who did the work they were friendly and professional. The communication was great, he arrived when he said he would and he was very efficient on the job. The results were good so I definitely will recommend them and will use them again!

Di
Review №35

Ryan and Rich were very professional & honest about my expectations. They actually exceeded them and they even came early! They were very knowledgeable and addressed, with patience, my concerns. Would recommend 100%

Ra
Review №36

First time customer, when called for an appointment the lady was very professional and answered all the questions I had. My appointment day came and Tony was very professional and answered all questions and was very informative of the steps of the carpet cleaning. Excellent work done at a remarkable price. Thank you so much for the work you done!!

Sp
Review №37

Im not one to do reviews as most places I feel dont impress me but Tony from zerorez was amazing everything from start to finish Im was stunned my carpets look like the day I put them in 8 years ago. I have 4 kids so you already know stains are a given, yet he got everything out Im shocked and so happy to say this company is trustworthy honest and actually care about doing the best job possible not just collecting your money and being rushed Tony took his time and used his skills to do everything he could to have the best out come and even walked me through every step of the way without getting mad that I was asking questions he honestly seemed excited to explain how the process works. The compassion and dedication shown by the people of this company really impressed me today thank you for you amazing service.

No
Review №38

The carpet looks amazing... I was skeptical because they dont use chemicals. Very happy with the results!!! The cleaner was responsive to my concerns, he was prompt professional... great value! I highly recommend!

Ch
Review №39

I’m extremely happy with my service! My carpets look amazing! TONY was very professional and actually took the time to explain everything in great detail before he even started. I will no longer be wasting my time and money on “the yellow truck” I’m a lifelong Zerorez customer now!

St
Review №40

I was referred by a friend that spoke highly of Zeroez and raved about the job that they did on her floors. I scheduled an appointment and was completely satisfied with their customer service from the time my call was answered until the followup after the service was provided. They were professional, punctual, efficient, reasonably priced and the customer service was top notch. My floors look amazing.

De
Review №41

Great service on our carpets and tile, looks almost new again. Technician Tony was great too, very professional and personable. Would definitely recommend this company for carpet and tile cleaning. We will be calling them again in the future!

Ca
Review №42

Highly recommend! Our rugs look like new. We couldn’t be happier. Ryan and Orlando were terrific. Very professional and friendly. Super efficient and did a great job. Will definitely have them come out again. 😊

Mi
Review №43

Techs were very polite and professional. Carpet did not get as clean as I hoped.

Fa
Review №44

They did an excellent job cleaning my runner. They were curious and explained everything even showed me the machine they use to raise the PH in the water. I will definitely recommend them.

Sa
Review №45

Walked in to my mother-in-laws to a flooded house, called zeroez they were fantastic!! Came the next morning extracted the water shampooed the entire home looks new smells fabulous. Their tech Richard Ford amazing, professional and kind.

Bb
Review №46

Ryan offered to clean and seal the tile flooring. All work was done in a timely and professional fashion

Ar
Review №47

Very friendly technician. Arrived within the 8 to 11 window just before 1030. Was very quick. Very thorough. Won’t really know how good of a job was done until it dries but it looks very nice and smells great. I would use them again

Ve
Review №48

Zerorez is a fantastic job. My carpet hasnt been clean in three years, and they were able to take out stains that I had a hard time cleaning. What I love is that they only use water. No chemicals, so it is good for babies and pets. 100% would recommend and it doesn’t break the bank.

Li
Review №49

I have a white and floral-colored rug and the white parts had become almost gray and very dingy. Zeroez made it as clean as the day I bought it! It looks brand new again and the fibers are soft and fluffy, not like when shampoo is used in steam cleaners. I highly recommend you give them a try. I’ve never had better results from any carpet cleaners.

Jo
Review №50

Zerorez is unbelievable-I can’t believe how clean my carpets are! Ryan was great and very professional! I will use Zerorez again.

Ma
Review №51

Ryan was my tech today, he was on time friendly an professional given that I scare myself thinking his headphones was a bug crawling on him! I am very satisfied with the quality of work he did an will more than likely recommend Zerorez to anyone needing service! Thank you Ryan !!!

Ji
Review №52

My house was a mess and I was a little embarrassed. I have two dogs and two cats and they sometimes didn’t make it to the yard in time. With Zerorez I have my carpets and my house back in good order. No shampoo or detergent!! Just balanced water ph and alkalinity. Joseph said he’d do his best and wow he was not kidding. The carpets lol new and I can’t see any stains at all. And it smells great! Thanks Zerorez for being so good and sending me a pro!

Ca
Review №53

Talk about what they have to offer, but they do not try to back you in the corner to make sales. I would and will use the again because they are good, decent, professional and kind in a world where that can be hard to find. Both Tony and Ryan were exemplary people to work with. Thank you very much. Cassie Starling

Mo
Review №54

The whole experience was wonderful. From the time we called to the technician completing the job. Very courteous and respected my property. Highly recommend them. Great job!! We appreciate your hard and efforts.

Mi
Review №55

Our technician Ryan did a great job. He was very professional and friendly. I would highly recommend zerorez!

Ja
Review №56

Zerorez cleaned all my tile floors quickly. They were professional and polite. My floors look great. Thank you Zerorez

In
Review №57

Ive had a wonderful experience every time I used Zerorez. The honeysuckle scented carpet deodorizer smells amazing! Having several dogs, especially having a puppy, the deodorizer is a nice option. Even without it though, the carpet is very clean. I definitely recommend Zerorez!

La
Review №58

Excellent service! Needed stone floor cleaned and sealed before cabinets went in a kitchen. They set me up for next day service and had Ryan come out and he did a phenomenal job and was very polite and knowledgeable. Cleaned and sealed and it looks like the day I put it down. Great job Zerorez!!

Pa
Review №59

I was impressed by two major factors after having Zerorez clean three rooms if carpet. First, the technician Ryan, was professional, courteous and very knowledgeable not just with the process but with the carpet industry in general.Secondly, any skepticism I had of not using soap to clean carpet was dispelled after Ryan did a sample cleaning.If Zerorez is not your choice for carpet cleaning then youre making a mistake.

Lo
Review №60

I was very impressed with Zerorez Carpet Cleaning. The guys were so polite and professional. And, the price was right! My carpets look brand new again!! Lori G

Br
Review №61

Excellent professional service. Removed carpet stain from roof leak. Carpet looks as good as new!

Li
Review №62

My carpets look great! What a difference!!! We have needed them cleaned for a couple years now!!!The person I talked with to make the appointments was really pleasant and accommodating. The gentleman who cleaned them was very courteous and did a great job!! I’m very happy!’

Ja
Review №63

Rugs and carpet came out Like new

Ta
Review №64

So very happy with how great my carpet and tile look after having Zerorez come and clean them. I don’t know what magic is in that powered water but it’s magic! I have white tile floors pretty much throughout my home so having them stay white and clean is a top priority for us and Zerorez helped us with that. Plus they did it with no chemicals at all. Will definitely be calling them again the next time I need my floors done. Also, both Denise and Tomas were very easy to work with and very friendly!

Ka
Review №65

The technician arrived on time and was very instructive and thorough. He explained to me that many of the stains on the carpet in the home I just moved into were pet urine and encouraged me to purchase a deodorizing treatment which I did. Right now the carpet looks and smells great. Will update my review in a few months as to how it held up. Very satisfied overall.

ro
Review №66

Ryan was great. Called and came early. Knew his stuff, and did an excellent job in cleaning interior boat cushions/upholstery. Very efficient and reasonable for the service. Highly recommend...

Ju
Review №67

Grout cleaning and sealer. Very very happy with the job done. I’ll definitely recommend Zerorez and Ryan to friends and clients !!

Pa
Review №68

Excellent work. Thomas was great. Zerorez was very accommodating. I needed to change the schedule with them 3 times: once the day before my appointment and twice on the day of my scheduled cleaning. And all 3 times they returned my calls right away. They are very polite and will work with you to get the job done.

Jo
Review №69

I had my tile grout cleaned in my condo. Ryan was prompt and professional and my tile looks really good!

Ed
Review №70

Great job, rugs look beautiful,very professional and great customer interaction.

Ca
Review №71

The Technician gave me a thorough explanation of what he was doing and did a great job. Communication is was excellent.

Mi
Review №72

They do the best job in the business professional job

Gl
Review №73

ZeroRez removed really bad pet stains from a previous tenant. Great job! I honestly thought the carpeting was completely ruined! Ryan our tech did an excellent job. He was friendly, professional, clean and did a wonderful job! I highly recommend ZeroRez! They were accommodating and easy to schedule with as well. 👍🏻👍🏻

Na
Review №74

Thomas was extremely pleasant and great to have worked in my home, carpets & furniture. Very processional, took time to address high traffic areas on carpet. Thorough job. All appears to be great, just need to let dry.

Ta
Review №75

Our carpets look so much better! Communication was great and they let us know what to do to prep the room beforehand. They arrived on time, were courteous, finished in a timely manner, wore shoe protectors in the house and wall corner protectors so that their equipment didn’t nick the walls as they came in and out, and the stains on the carpet all came out perfectly! Couldn’t be happier with the results.

Li
Review №76

The place was two carpets in our home. The Company was diligent in keeping us informed. The cleaner was knowledgeable and friendly and on time!

Li
Review №77

Very thorough and professional. I was moving out and he even steam cleaned all the baseboards! Made my job of cleaning much easier. Thank you!

An
Review №78

Excellent experience, tile and seal floors.Looked absolutely great!!!!Highly recommend!

Ni
Review №79

I am so pleased with the service that they provided. My carpets look fantastic. The technician was on time, polite, and knowledgeable. I will definitely use them again!

De
Review №80

This man that came to my house was very nice and sweet.He answered all my questions and much much more and did everything I asked. I would highly recommend this company

Li
Review №81

Great job, carpets look great and the tech was very nice and professional. Love the idea that they only use water to clean so no chemical residue. I can clearly see the difference in the brightness on my carpet so it really works!

Yv
Review №82

Very friendly and professional technician. He did a great job on our area rugs. Highly recommend!

A
Review №83

Showed up when they said they would. Carpets which are seven years old looked like new. Ryan was very professional and went over the entire cleaning process. Reasonably Priced. Definitely would use them again.

Ri
Review №84

Extremely easy to schedule service and reasonably priced. The technician that performed my service was very friendly and thorough. My carpets look and smell amazing.

Ly
Review №85

Highly recommend!!!!My floors and carpets look amazing!Ryan was awesome, explained the process and was very neat. Definitely will spread the word that Zerorez is your go to company for outstanding service!Thank you

Ci
Review №86

This cleaning company really cares. Rug looks like brand new and very knowledgeable tech. Definitely will use again!

Ca
Review №87

Called ahead to verify appt. Arrived on time. Helped move a couple of heavy items. Was very cordial and professional. Very pleased with the results. Pricy but definitely worth the money. This is the second time weve used ZeroRez and would definitely recommend them.

Me
Review №88

Great service called before arrival very courteus and did a great job.

La
Review №89

Very pleased with the results.. Two area rugs done and they look like new.. Highly recommend Ryan Whitaker. Super guy.. Knowledgeable and courteous.. Will recommend him to friends and clients. Thanks

Ja
Review №90

What an awesome job by my technician!! My floors and carpet look brand new! Reasonably priced and worth every penny! I highly recommend Zerorez. And I will definitely be using them again.

Ka
Review №91

Orlando did a great job. He explained each procedure. He showed us the before and after. The tile is like new. He then sealed them and it should last for at least a year. I am a satisfied customer.

Jo
Review №92

Denise was great over the phone , very informative and profesional .Gave me a few different options , and explained them all very well .Got quotes from different local business and they were far more pricey.Zerorez gave me good price and great quality .Tom the technician was very personable, professional and attentive . Always striving for you excellenceI will recommend them, anytime and will use them again when needed .Thank you guys :)

Da
Review №93

Cleaned tile and grout for a client of mine. Looks great! The grout is super clean and looks like new! I would highly recommend this company.

Ju
Review №94

Orlando was awesome. He knew his stuff, was professional, cleaned the carpet so it looks brand new, explained everything, cleaned up after himself.He represented your company well. I commend you on his training.I was so very pleased with him, your punctuality and notifications of all timing.

Lo
Review №95

The Carpet technician, Thomas, was very professional and educated on his services. He arrived at my home earlier than expected but placed a call ahead to my cell phone to make sure it was OK for me to have an earlier appointment. I’m very happy with our services!

Ma
Review №96

Ryan was personable and thorough. Did an excellent job.

da
Review №97

Excellent service, was considering replacing the carpet before finding out about them. They completely removed every stain and the carpet looks new. Recommend Ryan, he was very professional and had great communication throughout including sending pictures right away without having to ask for them.

ka
Review №98

Zerorez did an amazing job! They cleaned our 3 bedrooms that we originally thought were beyond saving. They truly look brand new after they finished. We have 2 cats that make the usual messes on carpet that is 14 years old and now we no longer feel the need to replace the carpet. Thomas was on time, really nice, professional and thorough. We will definitely use zerorez again!!!

Jo
Review №99

The guys showed up when they said they would be here. They were polite & respectful of our home. Did a wonderful job cleaning the carpets. We will definitely be using zerorez again!

Ch
Review №100

Guys did an AMAZING job! They absolutely made sure I was satisfied with the work and happy with the results..... strongly recommend

Information
75 Photos
100 Comments
5 Rating
  • Address:5701 Country Lakes Dr Unit 8, Fort Myers, FL 33905, United States
  • Site:http://zerorezswfl.com/?utm_campaign=gmb
  • Phone:+1 239-766-6300
Categories
  • Carpet cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–4pm
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