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Maserati of Fort Lauderdale
5730 N Federal Hwy, Fort Lauderdale, FL 33308, United States
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Ch
Review №1

William, the service writer was able to get my vehicle in for diagnosis and repair quicker than anticipated. My first experience with them left a little bad taste in my mouth. This experience was over the top. When I arrived to pick up the vehicle three days sooner than expected, William was with another client so another service advisor helped me. William acknowledged me and everyone there was very personable and efficient. I appreciate Tim for detailing the car for me as well.

br
Review №2

The service department was first class. Luis did a great job in handling our appointment. The communication was strong and there were no issues.

Al
Review №3

This service was a wonderful experience. It was handled efficiently, professionally and totally seamlessly, including the pick up and delivery service. The tracking program for the drivers was extremely helpful, as were the contact and follow-up texts from the service manager. Oils not have gone better.

id
Review №4

Excellent experience Danilo sales man did everything.Would recommend above others dealers.Great staff.

Sa
Review №5

Best Experience!!!Chris C was great and really helped us choose the best Maserati. Exactly what we were looking for. He had two pulled around outside for us to look at & told us the differences. He was so knowledgeable and absolutely wonderful customer service! Worked out the price we wanted and was patient.We were extremely pleased with our experience. Thank you!! Nick and Sarah

Er
Review №6

Angel Lugo gave top-notch service. Best experience buying a car by far. Thanks Angel.

BR
Review №7

Service was outstanding. Joe, Cody and team where super attentive, white glove service and attention to detail was outstanding. They are super professional and a great asset to the organization and brand that will keep customers coming back.

De
Review №8

For the first time I was at the Maserati garage for my service. I had a great experience. Joe took care of my car and gave me an Uber ride home for free. He also organized that my car came back home with a chauffeur. I really appreciate their service and I can only recommend them.

Jo
Review №9

It was a complete pleasure purchasing my new Maserati from this dealer.The manager, David Weber, was extremely helpful, knowledgeable and caring. He even took calls from me after hours to ensure my questions were answered.The salesmen, Silvio was also quick and efficient, and made the process stress free and enjoyable.If you’re in the market for a new exotic car, go see them!! You’ll be glad you did!

Am
Review №10

Luis is the best!! I love my Maserati Levante and it’s my second one. All the guys at Maserati take great care of me. Hank Carpenter was my salesman and he’s amazing! I would recommend Ferrari Maserati of Fort Laudedale to everyone!

Br
Review №11

I have been looking for a specific color and interior Maserati for a long time. I noticed Maserati of Fort Lauderdale had the car I wanted. I reached out and got a call back from Jake. Being in Atlanta and buying a car out of state and not seeing it definitely made me nervous at first. After talking to Jake I felt much better. Jake answered all my questions. He returned all my calls, answered all my texts and emails very promptly. Jake walked me through the process. My car is being delivered hopefully this weekend. I cant say enough good things about this dealership and Jake as a salesperson. I am in sales for a living and he was not pushy and allowed me to make my decision without feeling like I was pushed into a corner. If you are looking for a Maserati, you need to give Jake a call and he will take great care of you. Excellent experience!

Ki
Review №12

Omg let me tell you. They are so good, they get you in and out in no time. The greatest part about this was I was so bless to have the same advisor from Range Rover at the Maserati dealer. William is the best hands up and down.

Ca
Review №13

My experience at Maserati of Fort Lauderdale was AMAZING..!!!! They helped out with confidence and professionalism throughout all the process getting my dream car. Thank you to the sales associate Danilo Mejia for being such a hard worker. If you want a luxury car this is the PLACE.

Pa
Review №14

The attention and service I received was excellent! My service manager, Joe Esquerra, was extremely attentive, fast, and got me back on my way with a loaner within minutes. I’m very happy to be a customer of Ferrari of Ft. Lauderdale and will be coming back for my next vehicle guaranteed!

Sh
Review №15

From the moment I walked into the dealership to the moment I drove out with my new car, everyone was amazing. So helpful, patient, and very knowledgeable. I woukd recommend this dealership without reservation!

Mi
Review №16

I already left a very positive feedback when I purchased my car, but since I recently experienced their assistance, I also want to leave a quick positive comment on that!Not only the process was flawless and well automated with a number of text messages to keep me informed, but also the human touch, that extra mile, made my experience positive. I was assigned a Service Advisor, Joe, who called me and planned the thing accommodating my needs. I was also able to call him to check the status, and he has always been smiling, kind and helpful.I enjoyed the perfect combination of small shop human interaction and big shop tech and efficiency :)

Ki
Review №17

Everyone in the service department is friendly and knowledgeable. William helped me with all of my service issues on my Ghibli. Great customer service and communication.

br
Review №18

Great service from beginning to end. Filip did an amazing job and walked me through everything. Love my new Maserati!

Gl
Review №19

5 Star Service Dept... Eddie, Gabe and William in Service go above and beyond to make sure the client is happy!!!

Si
Review №20

It was a wonderful experience with the service department. Pleasant and forthcoming staff.

An
Review №21

Very very great and pleasant experience at the dealership. Everyone was very polite, courteous and accommodating especially my service advisor Joe Esquerra. He went above and beyond to make sure all my service needs were taken care of. He is AWESOME... Thank you

Se
Review №22

Maserati Fort Lauderdale has a great service team. I am on my 3rd Maserati and love the team. Luis takes excellent care of me. When he is out, the rest take care of me just as good, like Joe. Always get a Maserati loaner and my car comes back clean and fresh. Great communication through email, text and phone. I never have an issue. Staff is also very friendly and client service oriented. Everyone at Valet is great. Showroom is beautiful so be careful you may end up buying a new car LOL.

K
Review №23

Asked for Advertised special and was told car in stock. They were padding the inception fee which I argued but was tired and agreed 2 days later to lease at their offer but Eric came back today and was asking for more. Would never recommend anybody to shop there. Would give a negative star if there was one.

Jo
Review №24

Beat experience ever! Danilo Mejia is by far the best car salesman I have ever dealt with. He made the process seamless. He even delivered the car to my office. I highly recommend him and everyone that helped to make it happen.

So
Review №25

Amazing experience, Angel Lugo thank you!

Jo
Review №26

Great service team. Happy to get my Levante from them.

Jo
Review №27

Went back to pick the Alfa Romeo with a sunroof issue and it was perfect!!

Jo
Review №28

Great service and personal attention! Espresso was delicious as well.

Od
Review №29

Very straightforward, honest people, happy with the service, especially Kyle, answered all questions with out any doubt

Ro
Review №30

Love working with these guys. they take great care, and are responsive , professional and informative. great service. great work by the techs and wonderful / friendly communication by the service writers.prefer them over another dealer that is only 5 minutes from my house. ALL HAIL MASERATI of Fort Lauderdale

ru
Review №31

Hank Carpenter, the Ferrari of cars saleman!! This man is a total Rockstar and made buying a new car the most pleasant experience in my entire life. He explained every single feature, answered ever question and went above any beyond the duties of your typical experience while in a dealership. He makes sure you have all of the knowledge you need and are comfortable with everything before making a big decision. He knew I was coming from out of town a day prior (his only day off) and still wrote and called back to answer and explain each question I had. His manager and the finance department get a 5 star too. Overall, a 5 out of 5 guys!! This dealership takes the cake, they are amazing at making you feel at home. Thank you guys!!!!

Ro
Review №32

I brought my Canadian bought Levante in to Maserati of Fort Lauderdale and they treated me as if I was their own customer. Service was great everything was great my car runs perfectly Joe was my service manager and he couldn’t have been better. I was very pleased. They are first class!

M
Review №33

I went in there so they could put a battery in my fob for my car and the gentleman was very nice that took care of me and the place is very clean I really enjoyed walk driving into that car dealer

Ke
Review №34

The service team was excellent my representative Joe make sure everything I needed repaired was done and expedited the process knowing I was on vacation and needed the vehicle back quickly . Thank you guys.

Jo
Review №35

The best of the best!!!! William and Rene always amazing and personable. Thank you for always making my experience there extraordinary.

Jo
Review №36

I used to take my Maserati GT to Rick Case to get it serviced. Mistake.Bring your car here. Joe and Gabe have been fantastic. Consummate professionals. They really care for your convenience and your baby (car). They drove up my car from Miami !! and drove it back down for me. They kept me up to date on their progress and I had my car back very quickly.Bottom line: they will take care of you.

Ma
Review №37

I made my purchase from Ferrari mazerati of Long Island not Fort Lauderdale Had a Great Experience very happy with the Purchase So far Hope the great experience continues thanks

Ke
Review №38

Randy Carpen Maserati Fort Lauderdale was amazing. It’s such a great experience we love our Maserati and Randy was A+. Please ask for him when you go he went the extra mile for us. Great price great deal ! We will recommend him to all our friends and family.

Ne
Review №39

William and his team have been exceptional since I started going there. You won’t be disappointed.

ai
Review №40

Best experience I have had at a dealership in a long time, I have owned Audi, Porsche and Mercedes to name a few and they are just outdone here. I have taken my Quattropote in for a few little things and the professionalism from the entire Maserati team has been amazing especially Joe who has been nothing more then perfect.

Wi
Review №41

Great service. Thanks

Em
Review №42

William my service representative is on point about taking care of the customer. The dealer itself is amazing .

Pl
Review №43

The service in this place is amazing! My service advisor (Jo) and the team went above and beyond. I have been to other service centers for Maserati and let me tell you their service does not compare to Fort Lauderdale at all. Theyre relatable they go above and Beyond to give you the best service. Dont even waste your time going anywhere else. I have been to other Maserati dealerships trying to get an issue resolved three different times with no success. My first time going to Fort Lauderdale Maserati and the problem was immediately resolved. Great service beautiful location wonderful people awesome prices I highly recommend this place.

Ja
Review №44

Fantastic experience from start to finish - everyone was incredibly friendly and Randy Carpen is the best associate we’ve worked with ever on an automobile transaction. Knowledgeable, knows the vehicles inside and out and made the process easy and fun. Will be back!

AD
Review №45

Were looking for some new company cars, thanks Hank at Maseratti Fort Lauderdale for getting me out for a test drive.

Ni
Review №46

Very professional people and service, my service advisor Chris was on top of everythingThanks Guys

St
Review №47

I had scheduled an appointment with my service advisor Luis Cue for faulty license plate light and he estimated that the appointment could take a couple of hours. When I arrived to drop the car off the service techs were all busy so Luis looked at the light and changed the bulb for me. It only took a couple of minutes and the light was fixed and I was on my way. Thanks to Luis for making the effort to solve a simple problem and save me from needing a loaner and making an extra trip back to get my car!

Jo
Review №48

Incredible. Pictures and details at every step of the way. Tony makes collisions painless!

St
Review №49

We had great service at Maserati of Ft Lauderdale. I recommend this dealership to anybody looking to buy or lease a Fabulous car!!

Ma
Review №50

My car would not start. I spoke with Luis at Maserati Service. He expedited an appointment for me. My car was jump started from emergency services. I drove to the dealership. A loaner car was waiting for me. He said we should have an answer in 48 hours as to the problem. He called the next morning saying my car was fixed all under warranty. A very smooth and easy exchange. Very pleased!

Ju
Review №51

Congratulate Joe Escerra for a job well done. He listened attentively to all of our concerns, and had all the issues addressed to our satisfaction. Were totally satisfied with the service we received at your dealership. Keep up the great work!

Lo
Review №52

Top notch service center. The new bldg is awesome. My service advisor was great in discussing everything with me and very responsive.Luis Cue took care of everything for me from major flood damage repairs to very minor repairs. All given the same level of attention to detail and I didn’t have to worry if it was done.

Pa
Review №53

First time I ever had an error booking a service. William in service saw we had called but the appointment wasnt logged in. He went out of his way to be sure I still had my service appointment at my scheduled time. His manner in handling this problem was very professional, polite and I wish there were more like him in this world!

se
Review №54

Very professional , friendly and effective . Thank you guys for the great service provided

Ja
Review №55

The service team here is awesome and they always deliver outstanding service to my vehicle. If you want to know what getting the gold level treatment is like, come and get you cars serviced at Maserati of Fort Lauderdale! Tell Joe - RJ sent you! 😀

M
Review №56

Awesome experience at Maserati of Fort Lauderdale. I went in to this dealership for service on my Maserati GranTurismo. These cars can be very tedious to repair; as a result it takes a high level of expertise to do the job precisely. I truly found a gem in the Fort Lauderdale service department at Maserati. My service provider was Luis. He was amazing. He went above and beyond what I normally expect. He was very professional, courteous, and I felt completely confident in entrusting my vehicle to him and the service team. I normally dread service appointments for the obvious reasons of being inconvenienced and without my car for a period of time. This experience was one of the best I had. Luis and his team at Maserati of Fort Lauderdale were on point. I would highly recommend them for your service needs.

Na
Review №57

Wonderful cars and very nice staff. If you are looking for a luxury vehicle you have to stop by here.

ra
Review №58

Many thanks to Silvio for all his help in the purchase of my Maserati. This is the second time i have worked with Silvio and both times i have had and excellent.pleasurable experience. Silvio is knowledgable and prepared, making the transaction quick and seamless. Shyl in finance was also a pleasure to work and explained all the documentation.If you want a bottom line, prompt attention, and a quick and seamless transaction on a beautiful vehicle visit Silvio at Maserati-Alfa Romeo of Fort Lauderdale. CLPFive Stars +

Ge
Review №59

Extremely satisfied with the service provided by the entire staff especially by Mr. Joe Esquerra. He was highly referred and exceeded expectations. Thank you!

el
Review №60

When you’re looking for the best service from a top quality Maserati dealer this is the place to go and the only service advisor you want to work with us Luis Cue

ch
Review №61

Always exceptional service.. My Service personnel William goes above and beyond to ensure that I get in and get out in a timely manner. I appreciate the immediate attention always. Thank you

je
Review №62

Randy Carpen Maserati Fort Lauderdale. Everything was awesome and the process was smooth. Randy is great. Highly recommend!

Ro
Review №63

Randy Carpen Maserati Fort Lauderdale.Randy is very knowledgeable. Great person. I would recommend him any day to all my friends and family.He help me since the minute I show ar dealership

Fl
Review №64

Randy Carpen at Maserati Fort Lauderdale has been amazing ! I would recommend him if you are on a market for a new car.

Ca
Review №65

Great customer service!

Ha
Review №66

I was very happy with the service which was quick and friendly. All my questions were answered

Vi
Review №67

Was at Ferrari of LI. Its was very pleasant and painless at their service dept.

Ku
Review №68

Randy Carpen Masarati Fort Lauderdale A1 professionals. Transparent, knowledgeable, patient, fun, good buying experience. I recommend them.

Ra
Review №69

My experience at Maserati of Fort Lauderdale was simply awesome. Randy Carpen was my salesman and he was outstanding. A gentleman from start to finish with a great sense of humor. Got a really great deal on the car that I wanted!

Te
Review №70

Randy Carpen Maserati Fort Lauderdale was amazing totally happy with my car go and ask for him by name. love the whole experience A+ he got it done !

jo
Review №71

5 Stars All The Way. The people here are wonderful! They make you feel right at home. Nothing but the best.

Gu
Review №72

Randy Carpen - Maserati Ft Lauderdale.Always a Great experience and customer service. Im on my 3rd Maserati vehicle. Randy answered all my questions and got a great deal. Thanks.

Ed
Review №73

Luis was and always has been very professional. My car has always been well taken care of. They have my loaner car always in good condition and my car always returns to me washed. Excellent service experience.

Al
Review №74

Not place that you would think they will take care of their customers it’s all about ripping off their customers since they are not selling any cars they need to make it off their service as they make up that you need parts but you don’t biggest rip off service shop I have ever been to

Gr
Review №75

Randy Carpen of Maserati Fort Lauderdale was exelent and will shared with everyone I know, very courteous, and great attitude towards everyone else. Best dealers.

vi
Review №76

Excellent customer service, Joe from Maserati Service Dept. is superb, was able to help me out with both mechanical and auto body related issues. As the owner of a 2006 Maserati who wants to keep the car in top shape I could not have asked for more!

Fr
Review №77

5 star appearance, 1 star everything else.Wait until you get down to business...what a shame, SMH.

Be
Review №78

Had a great experience buying my first Ferrari. I walked in with many questions. Nick was specially attentive, down to earth, and professional, he made me feel at ease and with the support of his manager did all they could to make one of my dreams a reality. They have a great selection of the most amazing cars, which makes it hard to choose, but their support(Aside from your budget, of course) will make the process a very fun time.

Su
Review №79

Joe is the best service advisor and takes pride in your car. Service is effecient and professional. New service center and showroom very nicely done.

Ra
Review №80

Chris in the service department was great at attending to the issues at hand without an appointment. Thanks Chris.

st
Review №81

Randy Carpen made for a wonderful experience buying a new Maserati. He was very informative and easy to deal with. Definite best car buying experience of my life. Ask for him and you’ll be happy

St
Review №82

We had a very smooth transaction at Maserati of Fort Lauderdale thanks to Danilo. He was professional, knowledgeable and took a personal interest to help us finalize the deal. We are very pleased with our Maserati and are comforted by the knowledge that we will be supported by a great team going forward.

Jo
Review №83

Randy Carpen Maserati of Fort LauderdaleMy experience was fantastic and go see Randy if your on the market for a vehicle !

Ma
Review №84

I recently leased a car and Danilo Mejia was my sales consultant. It was the easiest process Ive ever experienced. He was extremely pleasant to deal with, answered every question with detail, and he exceeded all expectations! I highly recommend this dealership and Danilo. I also wanted to thank Guarav for his assistance as well. They treated me like family and I cant thank them enough!

Mo
Review №85

The service was excellent this time ! It wasn’t before, but I think they’ve made a complete turn around !! Thank you Mr Weber and Luis !

ju
Review №86

Randy Carpen is very knowledgeable and was extremely helpful throughout this whole process. He got me exactly what I was looking for and I couldn’t be happier! Thanks for everything Randy, I’ll be sending my friends and family your way!

De
Review №87

Thank you so much for a red carpet service with my advisor Cesar Valdez and the service manager Gabriel Casanova!!! 🙏🏻Amazing customer service and great experience after my 4th Maserati I can recommend you this dealership over the best of the best customer service with a professional staff and a beautiful facility 🙌🏼Thank you guys!!!

An
Review №88

Wonderful experience. Thank you to all the staff at Maserati!

Fe
Review №89

I have wonderful costumer service by Luis and all the staff at the Maserati dealer in Fort Lauderdale. It makes my experience and day easy . I highly recommend them.

Iv
Review №90

Randy Carpen from Maserati of Fort Lauderdale is truly amazing as a salesperson. He is honest and forthright and very easy to work with. He made this experience easy and a pleasure. We walked away with a beautiful Maserati and my fiancé and I felt it was the perfect purchase for us and are so happy we chose this salesperson and dealership. We will always use Randy.

Gi
Review №91

Randy Carpen of Fort Lauderdale Maserati gave us exceptional service and walked us through all the choices and options patiently . Highly recommend

vi
Review №92

Thanks to the attentive staff at Maserati of Fort Lauderdale. An especially greater thanks goes to Randy Carpen whose patience, congeniality, and relaxed manner provided for a great experience car shopping. Randy took his time to become familiar with what I was looking for and get me into the car I really wanted!

te
Review №93

Great experience buying a car here and salesperson Randy was superThanks !

Pa
Review №94

From the moment we walked into the show room Justin Montoya made us feel comfortable.With facemasks on he was able to walk us through the lease of our new Maserati… Thanks Justin

th
Review №95

Service beyond. Joe is fantastic..

Ne
Review №96

The service was great and William was very helpful on making sure the car was ready.

Sa
Review №97

Randy Carpen Maserati of Fort LauderdaleThank you Randy for such an excellent service and experience. Highly recommended!!!

Be
Review №98

As much as I would love to give a good review because everyone is very kind professional and accommodating ACCEPT FOR SERVICE ! I brought my car for a blue tooth service and I asked if they could check my oil and breaks ! Guess who had to get new Rotors and brakes because someone didn’t do there job 1 month later! My favorite part was I showed themA picture of my rotors that where messed and they tried to argue! Thanks your right I’mWrong .... no stars for u Maserati of Fort Lauderdale service department !

St
Review №99

Service on August 11, 2020. Had 37,000 mile maintenance. Luis wasservice manager. Everything was done professionally. Great experience.Steve

Je
Review №100

Finally found a car dealer that doesn’t make asking for a loaner seem like too arduous a task. They even hooked me up with a brand new 2020 Maserati Levante this time. Always had a great relationship with Kelly, and my new advisor Joe is great too.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:5730 N Federal Hwy, Fort Lauderdale, FL 33308, United States
  • Site:http://www.maseratifl.com/?utm_medium=organic&utm_source=google-my-business
  • Phone:+1 954-607-7928
Categories
  • Auto repair shop
  • Auto body shop
  • Auto parts store
  • Maserati dealer
  • Auto tune up service
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–6pm
  • Thursday:10am–5pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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