Pros- It is relatively quiet and the grounds are pretty well kept except for the people that dont pick up after their pets. Before the staff in the office used to have absolutely no idea what was going on, but after the most recent ownership change, I have noticed a difference in response time and the way I am responded to. The staff in the front office are very friendly and although I have not had to deal with them very much, I dont mind when I do. Its very close to campus and lots of other things like a couple bars and restaurants.Cons- This is not student living by any means, many of my neighbors have small children (not a complaint, just dont call it student living if its not). All things considered, it is a bit overpriced, especially considering the last time my apartment was renovated was probably the 80s. With it being an older building, comes certain problems like the floor heating malfunctioning, theres only one wall unit AC in the living room so it gets hot during summer, the pipes are definitely older so theres plumbing issues every once and awhile and the walls are very thin but thats something thats typical of most cheaply built apartments. I would say youre definitely not getting a super great deal, but youre in a college town and theres always going to be something you have to settle for.

I lived here for a summer while interning in Fort Collins. My apartment was great, it was quiet and I always felt safe even while living alone. Its an older building so its not going to be perfect, but I personally had a great experience!

I have lived here for 3 years now but will not stay after my lease is over! The current manager, Lupe, is very hard to deal with, passive aggressive, uncompassionate, and threatening through emails. Her people skills are non-existent; she has NO sympathy. The Social West will raise your rent astronomically if you want to renew. I was told one rent increase ($25), and then it changed to ($180) after I had decided to stay. I understand rent increases, but 180 in one lease renewal is outrageous. The old bait and switch. I hope the current manager is not there when my lease is up, I fear they will try and keep my deposit. KEEP ALL OF YOUR PAPERWORK! Be aware! None of the staff know what theyre doing. It took them a month to approve my new roommate, as they were harassing him about proof of employment. They had us sign two different leases, and not one of the staff members, including Lupe, could explain to me why. If you want anything done, you have to keep on them to do their job.Also be aware of the Social Wests utility package where you will be paying for amenities you may not use. They steal your money and make you pay regardless if you use the utilities or not. They will not tell you this when you are applying for an apartment. One more thing, they often lose maintenance staff and will not help when needed, or they will need a reminder of the issue. If you care about living with low stress, do not rent from this place.

We moved here because this apartment is close to campus and relatively affordable. When we were applying the apartment switched owners and they lost all our paperwork which was kind of a pain. But the worst part is that we had multiple bats. Yes BATS. We had 8 of them in our apartment over a 2 year period and nothing was done to fix this. Every time we called the office for help either they didn’t answer and never got back to us, the employee we did talk to had no idea that this was an issue and didn’t help, or we were rerouted to a call center who also did nothing to help. We also sent multiple emails about the bat issue with no response back from the company. We had to call animal control and be in constant contact with the health department. However the health department (at no fault of there own) could do nothing to help us because the apartment would make the tiniest fixes like putting up a bat box which did nothing to help the issue. Also based off of our neighbors many units were being accessed by bats. We were in constant fear in the summer of bats getting in and transmitting rabies to us or our pet. Also it took forever for maintenance to get stuff done when we put in a work order- they were always nice though.

Love it here! Have been here for 3yrs and hope to continue to call the Social West home.

This is hands down one of the worst apartment complexes in Fort Collins. First of all, this is NOT, by ANY MEANS, student housing. Out of all the apartments in my immediate vicinity I think one of them have college aged people. The rest are families or older individuals. Pretty sure our upstairs neighbors are crackheads too, given the police showing up and showing us mugshots as well as the occasional 3am fighting in the parking lot session.The management here is either oblivious or lazy because there are so many problems in and around my unit that they refuse to fix. They turned off the water for two days one time without telling any of the residents. You had to call to find out why. There was a leak from an upstairs apartment that they took their sweet time fixing, where they told us just to keep a bucket under it until they could find time to fix it. And when they fixed it about a day later the same thing happened and it was about another week until it was actually fixed.This is not a pet friendly complex. Sure, people here have pets, but nobody picks up after their dogs and you are constantly wiping poop off your shoes or your dogs paws if you walk them around the complex. As you can imagine this is extremely frustrating. This isnt the managements fault, but it should tell you about the type of people who live here. And the dog park they have is about an 800 square foot patch of pee dirt that absolutely stinks.Do not make the same mistake I did and pay absolutely ridiculous rent that they continue to raise as the complex gets worse and worse.

I love the atmosphere and the short commute to campus. I love the unit itself and the maintenance staff. Super helpful and timely. My only complaint is that the bottom floors can’t have patio fencing aside from the lots facing the street.

Im not happy with this place. Bait-and-switch marketing is used here. My apartment was advertised and stated as being renovated in the lease, however nothing about it was renovated. It is an overpriced and messy failure. The kitchen cabinets are at least 1970s or older, the countertops had multiple yellow stains, the cabinets and drawers in both the kitchen and bathroom were broken, chipped, or stained in multiple places. The kitchen faucet was not attached correctly, making it difficult to turn. I had a new dishwasher and oven when I moved in, which was fantastic. I just wish the rest of the apartment was renovated.We were promised multiple times by the front desk staff that the unit would be cleaned when I moved in. It was not clean at all. There were spider webs in every corner of the apartment, Dorito crumb on the ground, oil/coffee stains on the walls, yellow slime in the toilet, mildew spots all over ths shower, spiders in the shower, gum on the ground, bugs in the light fixtures, multiple large brown stains on the carpets, and dust on and near the heating vent grates. When we asked the front desk staff about this, we were told that cleaning crews skipped my unit because a lot of people moved out over the summer. I wouldve felt better if they had just told us the unit wasnt going to be clean, but appropriate, meaningful communication is not The Social Wests priority.Recently, both interior and exterior doors in my unit have been swelling. The front door, which only has one lock by the way (wow! so safe!) has swollen to the point that I have to slam it to get it to close. The bathroom door looked like it had been grated when I first moved in, so I had the maintenace crew replace it. Well, now that door is swelling as well. I have guests over frequently, and it is embarrassing to have a brand new bathroom door not close properly.About 6 parking spaces in multiple parking lots have recently been taken up by giant green dumpsters. I guess this is where the materials removed for renovations go. I wish my unit was renovated...There are a few good parts of living here. The grounds and dog park are well-maintained, wonderful to walk around, quiet, and peaceful. Ive never really had problems with noise here. Its location close to CSU and many other popular apartment complexes has been great for me. The front desk staff, maintannce crew, and the previous property manager, Kelsey, are responsive and diligent overall. The gym is also really nice too, and many of the tenants here are nice.

By far the worse place ever. Called them to let them know alot of cars are stuck in the drive way so we can not even get to our apartment. They told us we will put in a work order!!! I asked for what and she said to have the plows come by. Over 12 hours later call to ask what is happening and get told the same thing. We pay and extra 200 a month too help maintain the apartment complex and here were are still stuck the next day. Still being told we will put in a work order. Someone needs fired and new management. Do not rent for them. They DONT NOT CARE ABOUT THE TENANTS!!!

Haven’t had power in 19hours and now a big flash of fire from my outlets and now they’re pouring smoke out of my outlets and TVS. Top notch here 👍

Loved working through all the rigmarole of paperwork signing with the awesome workers at the leasing office. They made everything so much easier.

It’s been very nice living here so far. The workers are friendly and try their best to help when I have a problem. The walls are a bit thin and I’ve had issues with my neighbors playing music really late a night. Other than that it’s a quiet area and everything is nicely renovated.

Do not live here!!!! First, It’s horribly overpriced for one of the worst places I have ever lived in. The catchphrase of the front office is “sorry there nothing we can do about that/ it’s out of our control” They don’t communicate with residents and it’s almost guaranteed that when you call the front office all that happens is you’re transferred to an offsite call center where they don’t have any info and the only thing they can do is tell the office to call you back which they do about 25% of the time. I made a complaint about neighbors throwing lit cigarettes off their balcony and they told me that they couldn’t do anything unless I filed a report about “the date and time of the incident as well as a detailed description” ??? I asked them to clean up the cigarettes because this is apparently a “pet friendly” apartment where people’s dogs could eat them and they didn’t send someone for two days.our apartment constantly has problems which the maintenance takes an unnecessarily long time to fix. There’s a $100 amenity fee for subpar amenities. We had a power outage this week that lasted for 15 hours and didn’t have hot water for two days and they barely communicated with us and also told us to contact our renters insurance because they are supposed to cover a hotel if this happens which is false. The worst part about writing this review is I have given them feedback before, they’ll surely reply saying “we’re so sorry contact us and we’ll see what we can do to make your experience better” but this is about the 5th time I’ll be contacting/filling out a resident survey and I guarantee nothing will change. Social West, don’t take the time to reply. Do not waste your money and time on this apartment complex you’ll only end up regretting it.

Horrible communication and service from the office. Most of the time when you call you get sent to the off site center, full of people who are nice but dont have answers for you. Nobody in the actual office will ever call back, they just push you off to other people who also dont know whats going on. Incredibly frustrating, they messed up my security deposit and I have called multiple times a week for the past month and NOBODY has ever called me back. Dont bother moving in here if you ever want anybody in the office to answer your questions.

Terrible experience upon moving out.. I moved out 6 months ago and still haven’t got my security deposit. KEEP ALL OF YOUR PAPERWORK. They lost everything and claimed we still owed $800 which was paid from the start. Luckily I was able to track my money order back and proved we paid it. Staff wasn’t helpful at all. I would recommend you bring your money elsewhere there are plenty of better apartment in the area

I had an excellent time living at the Social West. The apartment we rented was one of the lower “tiers” yet it was still clean, had new appliances, renovations, new carpet, etc. It was really nice to have both air conditioning and working heat (which can be rare to find in Colorado!), and while we lived there they were constantly adding new amenities, such as a fun dog park or renovating the pool and laundry rooms.The office staff went above and beyond, especially Kristy, to ensure all our needs were met and all maintenance requests/needs were met in an efficient and timely matter. If there was ever a dilemma or question we had, the office was always so incredibly friendly, helpful, and professional when answering, and worked hard to ensure that we were having the best apartment experience possible. The maintenance team was very friendly and always so helpful as well. I am so thankful we chose this apartment complex!

The only reason this place is getting five stars is because of Kristy! She has been nothing but helpful throughout my entire stay here so far. From fixing issues promptly, to making sure we understand everything; Kristy has never let us down. SHE IS THE BEST! This property would truly fall apart without her

I called the other day to get some information about rentals here and spoke with Guadalupe, she was such a pleasure to speak with, very friendly and knowledgeable!! I truly felt like she cared about the residents and took her job very seriously without making me feel uncomfortable about any questions I had. I can honestly say it was the best experience I’ve had so far in my search for a new place live! In closing all my expectations were beyond exceeded, what an asset this lady is to the company she works for!!!!!

Overall a pretty nice spot great location and the pool is super nice in the summer. We had some air conditioning issues when we first moved in and went almost a week without a working AC, although eventually they installed a new one! I would recommend getting a spot on the second floor, footsteps and dogs are very noisy on the ground level.

Nice environment and distance to school. The staffs are nice especially the maintenance guys, but there’s a lot of bugs in the summer, and still waiting for the gym to open.

The last owners were awful, but it has been taken over by such great people. Guadalupe is very willing to work with people and such a kind soul. So much better than last owners. Can be kind of loud with the restaurants nearby, but otherwise, great apartment and i am going to miss it!

Since The Social West took over, the complex has been in absolute shambles. The office lady has ZERO communication and reasoning skills. They have come in and started to renovate all the the vacant apartments. Meanwhile, the pool still hasn’t opened and there is 1 washer machine to service 3 buildings worth of clothes. I have tried to call the office on many occasions but they never answer. Same with Trinity property. They have made paying rent an obstacle. There are honestly too many complaints to name. None of this happened while Rams Crossing was here. DO NOT LIVE HERE!

My Fiancé and I love it here! Gina has made everything so easy and an absolute breeze to navigate. And the handyman, Tim, is also amazing. We love the upgrades they have done to the pool and we also love how everyone is just so nice. The apartments are right next to our classes and we just couldn’t be happier.

I lived for more than two years and I signed the lease for the third year. The management and maintenance staff are always super friendly and willing to help you with whatever you need, the apartments are well maintained. I truly enjoy living here and plan to continue to do so as long as I can! I highly recommend it! The price is perfect.

I would give them zero stars if I could. There is new management that just took over this complex. The female office manager is so extremely rude I can hardly believe it. Im not sure what business model would encourage new management to disrespect residents that have lived in this complex for 2+ years. Im very grateful I was already planning to move out prior to this happening. In addition, new management hasnt even bothered to open the pool. These apartments are over priced and were never that nice to begin with. And now there is rude management! I would NOT recommend moving here :)

This is a good community for live in. Although in summer season it’s full of insects, I still see it as the most beautiful community in Fort Collins. Also, the new owner work hard to make it the best.

I have had a tremendous experience here. The management and maintenance staff are always super friendly and willing to help you with whatever you need, the apartments are well maintained, and its all super pet friendly. I truly enjoy living here and plan to continue to do so as long as I can! I highly recommend it!

My fiancé and I have lived in this complex for almost 3 years. We have been through 5 managers in that time. The company was bought out May 3rd and since then, the transition has been terrible. The new manager Lupe is rude and uninformed. We have had problems with the laundry cards, parking spots, and the pool still isn’t open IN JUNE. We used to be able to use the gym at our sister apartment but now that has been taken from us and no one was informed until the day of. There is no communication between the office and the residents. I’m upset that we have already signed another lease (prior to the switch) because it’s not fun to live here anymore. Their only saving grace is Kristy in the office and Todd from maintenance. Those two have been here for quite some time and are very knowledgeable of the grounds and of the residents. Kristy is always super helpful and Todd is very prompt when called.

Honestly have had a very negative experience living here. I have lived in various apartments and this has been incredibly disappointing. In the 10 months I’ve been here I have had numerous issues within my apartment with little assistance to alleviate them. In addition, there is a major lack of communication between the leasing staff and the residents. One of the main reasons I moved into this complex was because of the pool which is not open even though it’s the middle of June.While here have been some positives to this place (mainly the location), I have been very upset with the quality of living overall. For the money I have paid, I haven’t gotten even half of the service I was promised. I would not recommend living here until things get more put together.

Not too bad, lived here for 2 years and for what we paid, it was a good stay. The management changed this past year to a larger company and the front staff is super friendly and accommodating. Its definitely a college apartment, and each year we had different types of neighbors. Nice being so close to campus and bars (if thats what youre into).Only downside was we had a mold issue that never was resolved. Always had to spray the bathroom, otherwise it would mold. I recommend renting one of the apartments that doesnt have an interior front door, and being on the second floor rather than the first.

I was looking for apartments and submitted an inquiry through Forrent.com. I was very impressed with the rapidness that I received a response. Typically I would have to wait until the next day but I actually received a response within less than 5 minutes from Guadalupe. This has raised the bar and set you apart from other student housing.

Please for the love of god save yourself. The transition from Rams Crossing East to The Social West was a living hell. Still is. Maintenance come into your house at unscheduled unexpected times when they didnt show up for original appointment times. Lost the gym mid-way through the lease. Paperwork has been lost between the two companies. What a sad time to live here.

Really nice place, close to campus. Been here for more than 6 months and renewed it for another year. Never had an issue with anything. Silent neighborhood. Best part for me is internet and all utilities are included with rent.

I live in a 2 bedroom apartment close to the pool for nearly a year and have had overall a great living experience. I had an issue with my dishwasher not fully cleaning the food off of the dishes and the maint guys came the day that I called and fixed it. The people in the office are also very friendly.Overall, I would recommend this place if you are looking to be near campus and not have to pay an overly priced rent.-Julie

Dont ever live here!

STEER CLEAR OF THIS PLACE! This place is absolutely terrible. The place was disgusting when I moved in. I left it much cleaner than when I found it, now they are charging me for 500 dollars for a slew of made up charges. Place is very loud. Big party scene. My car was broken into in the parking lot. Numerous problems with heat and plumbing while I was here. Very depressing. I would highly recommend checking out other apartment complexes. I wish I had.

Awful Management, crazy rules, have to pay to pick up packages, etc. The location and the pool is 8ft deep, hype.

Used to be called Rams Crossing East, Townhomes, and Lofts. However, on May 3, 2019, Summit Management Services, Inc. sold this complex to Trinity Apartment Consultants.The name effectively changed to The Social West. I changed the name on Google Maps in hopes of helping people find the new name and location.

Very nice experience to live here and very satisfied, all the team working very good!

I like my apartment. It was clean when I moved in, and, while some of the stuff is a bit worn (loose outlets, ect), its pretty nice. Maintenance was prompt when my dishwasher clogged, and all the utilites have been pretty cheap. Management has been helpful and quick to respond. Its not the most best apartment ever, but its way nicer than my last couple places.

We lived there for three years and it is an okay place to live. Close to campus and some restaurants. The downfall of living so close to the restaurant is late at night youll get some rowdy people walking up and down the street. We had a heating problem that was fixed the next day. While living there it is okay but as soon as you move out thats when the problems start. We cleaned the apartment better than we have received it and received ridiculous charges on things that should be common maintenance for apartments. When we tried to call and speak about the charges we where shut down. We ending up just paying the bill because we didnt want to deal with them anymore. Okay while living there but they will not work with you when you move out. Make sure everything is spotless when you move out!

Pretty average college apts. Nothing to write home about but it gets the job done. Its cheap when you split it two ways. The appliances work and the place is clean. Before you sign your first check I would make sure you tug and pull on everything, doorknobs, handles, mirrors etc. make sure they dont break. My roommate and I are pretty handy so it did not make that big of a deal for us but for others that may be a problem. Noise-wise it is about on par with a dorm; 90% of the folks are students and live like them as well so keep that in mind.There are better options but there are also many worse ones as well. Distinctly average.

Unsure how Rose has a job there still. Every time I have spoken to her I found out that what she told wasnt true. I get told I can do one thing by an employee and hear the exact opposite the next time I speak to Rose. Usually, what rose told me was incorrect.

Ive lived here for two years and it has its pros and cons. For starters, its a college apartment, so expect your neighbors to be loud and annoying on the weekends. The buildings are a little out of date; single pane glass windows, no fresh air return vent, sliding door needs to be replaced. The exterior looks sketchy but hey, COLLEGE APARTMENT. I felt that the place is way to overpriced for what you get, sure, everything except internet is included but I feel that it is still overpriced for the condition of the apartments. A lot of fun bars/restaurants are within walking distance and I can get to the engineering center at CSU within 9-11min walking. The pool area is nice and it has a lot of open space around the grounds. Ive never had an issue with the office and they have been extremely understanding if you work with them. I had to pay rent a day late but let them know ahead of time that this would happen. They waved the late fee for me which was awesome! I would say if you are still in college this place will suit your fancy, otherwise look elsewhere.

Worst management crew at the leasing office in Rams Crossing East. Outright cold and rude. Be prepared for a heart attack when you get the moving out settlement. Also they dont even know the right names of the tenants on lease. Bottomline: unprofessional and unfriendly. NOT WORTH YOUR TIME

If it was possible to give no stars at all that is what I would be doing. I am updating this review in August 2018. Please note the last paragraph of the updated review concerning their blatant lies about security.Update: August 2018We have had several work requests in for minor and major repairs around our apartment since may 29th 2018. Our blinds covering our sliding glass door have fallen apart, the compressor in our fridge is failing and making a horrible noise 24/7, and because they used such cheap materials, our interior doors have warped so much that none of them will close anymore, including the bathroom door. Both my roommate and I have gone to the front office multiple times each week to ask that our issues be addressed and still nothing has been done. I have even contacted the regional office and they refuse to do anything.As others here have stated I have no idea how anybody who works here still has a job. Occasionally we get a new employee who is halfway decent, but within a month they either quit or are promoted to another location. The people who stick around to work here show on a daily basis that they simply do not care.In addition, nothing in the lease or community rules is enforced. I have had people riding their motorcycles through the shared space behind my apartment while drunk. Other people running around in nothing but their underwear and blasting music at 1 AM. The shared spaces are not maintained by the management except an occasional mowing, which takes place around 6:30am when they bother to do it.One last note, the management service blatantly lied about having a contract with a local security provider. I called the contractor and they said that they havent had a contract with them in about 3 years because the management wouldnt allow their officers to be armed, and didnt want to pay for the additional insurance that would require. Furthermore after about 5 months of living here there was a shooting a block down form the apartment, after which I asked that they install a better lock on the front door which I would pay for; they refused. Around 7 months of living here I went to do my laundry and found a homeless man camped out in our laundry room for the night because they did not have a lock on the laundry room door or windows.Original: August 2017Moved into the apartment and everything was wrong. Missing blinds, mold in the fridge/freezer, singed outlets, doors cut the wrong size, and the coax jacks ripped out of the wall. Maintenance takes forever to come and fix anything no matter how simple and we have been without internet or TV for several weeks now. Seeing as we are paying for internet and cable this is really upsetting. On top of everything when we moved in the apartment had not been cleaned. There was hair from the previous tenants coating the shower and mold in the fridge.Requested several jobs done and maintenance took forever to complete them. We asked for several outlets to be repaired and they only repaired half of them. When they finished the jobs they always left nuts and bolts lying around on our floor and we found chemical cleaner left sitting in our kitchen.When these issues were brought up to management, they simply said oh well, Ill put in a work order. No apology for the state of the apartment, I have had to go into the front office and harass them every day to get anything done.Everything about living here has been a struggle. The management is awful and does not care about resident problems. Promises made by management are never kept and they try to charge residents for everything possible even if the problem existed before you moved in.The management at Rams Crossing East is simply awful. I would never live here again, and I would certainly never recommend it to anyone.

Absolutely the worst place I have ever lived in my life. The place is a total disaster all around, you can move in and have the entire unit cleaned for you and everything will fall apart within your lease period, the management was god awful, however they have hired new employees and a new property manager I can only see all of the issues this place has bring resolved in many years. If you are planning to take a warm shower at 6am before work or school, be prepared to take a freezing shower, the water heater has gone out numerous times so yes theres has been many days without a shower in the morning, my shower was then clogging and the tub was filling with water I took apart the stopper and that hadnt been cleaned in years, rusty shaving razors, and hair ties were amongst many things found inside it. (Yes very disgusting) this is not a joke, I see people excited to move in as in coming home and I really want to yell out and tell them to pick everything back up and try a different place. There are many more things I could say that are wrong about this place. Im far too excited to leave and move into my new residence. I hope people read these reviews before they make the effort of moving in. This is not a joke. If you want, you can find out for yourself.

This place has the worst bbq evar. None, in fact. These are apartments, apartments arent bbq. Dont you know?

They lied about having security, and the main office does not respond.

Its okay. Nothing special. Near to CSU.

DO NOT LIVE HERE.

Too expensive

Go Rams!

These people are RUDE !! They kicked me out of office because I was asking them about my friends deposit who vacated his apartment and left the country. They refused to pay him back his deposit after THREE MONTHS after vacating his apartment. He emailed them and called them several times and no reply.If you live here just FORGET about your deposit !!!!This housing is one of the worst options for housing in Fort Collins. If you lived here, they would not return insurance (the debut) to you, in addition to their very bad manners and exploiting foreign studentsAdvice Check out second options before you think about living here

Tip: The treatment of the housing office is very bad, for three months I ask them for $ 800 insurance and what they gave me. I sent them emails and called them and sent my friend to them and they did not answer me definitively. Eli Biskin forgets the amount of insurance they pay. God forgive them.