Excellent Experience!!! Tammy, Matt and Anthony did a sepurb job communicating progress and ensuring repairs exceeded our expectations. Not sure what other magic went on behind the scenes but we are super satisfied!!!

Wonderful staff. Tammy and Chris text or called you daily about status of your car. Completed product was excellent.

Service King was so quick with their work. As well my car was detailed and I felt like I got back a brand new vehicle. I would take my car to them again.

Tim Henderson kept me up to date and went above and beyond to make sure my daughters car was repaired correctly. The deer did a number on the car. Also, I would like to call out Summer for doing an extraordinary job detailing the car. INCREDIBLE! Just cannot believe it is the same car! My daughter is ecstatic! Thank you so much!

The work and personnel were exceptional. Work was done well. I checked gaps and everything lined up.

Service King did an excellent job on repairing my Dodge Pick-up. I had ran into a pole and put a good dent in the left side rear and by the wheel well. They stayed in touch with me letting me know the status of my repair along the way. It was completed quicker than I expected. The paint was matched and the doors aligned up. I am extremely please and would recommend Service King to anyone who ask. They also cleaned my truck which was pretty dirty when I took it to them.

The team is awesome. Excellent customer service and my car is brand new!

Very professional, work done on time. Car was detailed and extremely clean when we got it back.

Went here to have my car fixed. While my Jeep was in their possession it was broken into (why was it left unlocked in the first place??) The police found my ID and credit card (other expensive items not found) I had to reach out to service king, they didn’t even call me. The manager confessed they knew cars had been broken into. I guess they were never going to tell me. Manager apologized but that does not return the very personal and pricey items that were taken from me. Will absolutely never go here again nor will I recommend their shop to anyone.

Excellent customer service and communication all through the process. Would recommend.

We were referred to Service King by our insurance company. My son was hit by another car while at college. He had to get his car repaired and with the help from Tim everything went smoothly. The repairs to the car look great. It is nice to know when mom is in another state, a college kid can be treated fairly and with respect.

Extremely satisfied with their service. Very professional and timely. Keith and his staff are great. Highly recommend!

Service King went above and beyond to get my car repaired after an accident! I took my car in on a Tuesday for the estimate, dropped my car off on Wednesday for repairs and was able to pick it up Saturday morning. The staff at Service King was extremely helpful and friendly. The repairs that they did look fantastic and they cleaned/vacuumed my car upon return. I would highly recommend Service King to anyone in the Fayetteville area!

AutoBody America provided me with great service and restored the damage to my vehicle perfectly. The paint was matched perfectly and the vehicle was washed and vacuumed. They provide a warranty for all their repairs as well. They even coordinated with a mechanic to get any mechanical issues resolved. I will be using them for any other repairs in the future.

Visiting from Atlanta because my mother was getting a surgical procedure done. As I was parking the car at the hospital, I ran too far up on the curb and my bumper came off! I was so stressed and worried. Only source of transportation and I had to be present at the hospital during her procedure. I decided to run my car down to this body shop, explain the situation, leave the car there, and Uber back to the hospital. This gentlemen was able to reattach my bumper In less then 10 minutes. I asked what I owed and the gentlemen and he told me not to worry about it and just to worry about my mom. He made me whole week! Bless you you sweet angel!

Amazing people and great service! Have taken care of me three times and havent been disappointed by their service and staff! Manager Emily was my point of contact. She kept me informed all the time of the status of my car, help me deal with the other parties difficult insurance company. Has made it easy for me to focus on my priorities while my car was being repaired. Contacted rental agency to come pick me up before I got there. Very happy with them! Thats why I have used them everytime my car has been in an accident to get it fixed properly and in a timely manner!

Wonderful staff and excellent job! Will go back, if needed.

The employees where nothing but pure professionals in dealing with my truck repears. There wasnt a day that went by that I was notified how the work was progressing. The made my 2012 ram look brand new. If i could give more than five stars I would. Great people to work with if you need any kind of repair.

I went there about my side mirror. They quickly gave me an estimate, so far so good. But no words from them any further, I called back three times. The last time I talked with the guy who produced the estimate (Name: Mat Fite). He suggests that he does not receive the part from the dealer. He said to give it a couple of more days.A few more days passed, have not heard from them since. This business needs improvement, lack of communication, unable to deliver, you name it. This business is disappointing. Things go like this, they will be out of business in a short time. Stay away.

Service King was where Geico towed my sons car after sustaining some damage from sliding off the road in the rain.This place operates dishonestly, so beware.I told them before any work was to be done that they should call me and send me the estimate. Instead of doing that, they told my 20yr old son that in order to do an estimate, they needed him to sign a release. The next thing I know, they are already performing repairs and ordering parts. When I told them I never authorized any repairs, they said my son did, and told me if i wanted to take it somewhere else, I would now have to pay a restocking fee for parts - which is not in the language in the work authorization.

We had a great experience with Service King. Thank you Wesley Perkins and the rest of the staff. The car looks great!

I am sorry I did not believe the bad reviews about sloppy workmanship, I should have listended to the words of wisdom. Unfortunately, I gave this shop a chance and they did not install parts properly - they installed condenser without any clips to hold it in place, so my condenser was hanging there just on tubes, which caused my transmission fluid to leak a lot 6 months after they did the repair. My gears were not working properly and my car got stuck in one gear. It was scary to drive my car when that happened, I have kids with me. When I called, they blew me off. I went to my dealership, dealership confirmed that it was Service King’s poor workmanship and only then SK started calling me about fixing the issue. By that time my trust was gone, and I let my dealership fix it. I would never recommend anyone use their services.

I was highly impressed with the work done at Service King. The customer service was above and beyond and the work done was amazing. Great job guys!!!

I called and spoke with Ryan who told me that he was coming out on Monday at 9 to look at my 07 Jeep. I missed work waiting in him. I called him at 9:30 and he stated he was on the way in 15 min. 11 rolls around still a no show, so I called back and this time he told me that he had gotten busy and that he would be there as soon aa he got done. 4:00 rolls around guess what no call no show so I called and he said to me, Oh I forgot to call but I wont be able to make it so after I told him that I missed a whole day of work waiting on him, he was like ok. If yoi cant trust them to stick to their word you surely cant trust them to do any work.

I left my car with them, estimated time was going to take 8 days to repair. I didnt get my car back for 21 days. They said it was because of my insurance company. After I got my car back my grill fell out with in 24 hrs and dust gard fell. My husband had to fix. Then my insurance company gave me a creit so I was due a refund from them because I paid my deductible but I still havent got it and they were paid over 6wks ago by me and my insurance company.

Sloppy workmanship. They took one week longer than promised just to start, then I had to have them rework the door they had “fixed” three times to get it right. Three times I had to take it back. And now, only a few months later, a trim piece that I had told them was not installed correctly is flopping off. They blew me off when I asked them to please put it on correctly. This, after weeks of hassle, over a single door replacement. I gave them chance after chance, but this trim piece falling off did it. I hope this review helps someone else avoid a big headache with this shop.

The team at Service King in Fayetteville Arkansas was outstanding!!! Everyone was super-helpful and genuinely concerned with my satisfaction during the stressful and long repair process!!!!

Im not sure about the quality of repairs bc that process is nowhere near started, but my daughter was in an accident with a person that has USAA insurance and this was USAAs preferred shop so she took it there for an estimate. They told her they didnt have time to write one and gave her an appt for a week later to come get one. In the meantime, the car became un-drivable so I had it towed to Service King almost a week ago. They have yet to do an estimate on it and its just been sitting there. When she called to check on it last week they told her they needed her to sign a form first. So instead of contacting her about the form they just let the car sit there until she called. As of today, the car is still sitting there with no estimate and she was told this morning they might get her one tomorrow. This is completely ridiculous! I worked at the Fayetteville Auto Park Collision Center for five years and this type of business would never happened there. I would not take your car here if you want things done timely or if you desire any type of communication.

Worst service Ive ever received. Poor quality work. They also do not use factory replacement part even though they claim to. Stay as far away from this place as possible. Ok bad Google oesnt have a negative star rating these guys would peg it out. Horrible customer service. Just a company that is taking advantage of insurance claims.

They fixed my car twice for Geico from wildlife damage and did a great job. They always stay in touch.

Dont use this shop! This shop told me it would take 1 week to finish my truck and it took almost a month. When I got my truck back the hood did not fit correctly and rubs against my fender and the hood latch doesnt work. This shop gave me a lifetime warranty on the work but it means nothing if the work done is subpar. This was a very disappointing experience and I will NEVER be back.

Did an excellent job

There are many parties you have to communicate with back and forth when involved in an accident...Service King has made this process as smooth as possible & Im truly grateful!

In 2013 bought a 2010 accord in Bentonville with only 12,000 miles on it. It was a steal. I got into a front end collision that required a bumper, hood, radiator, and 1 headlight. The repairs were quick the headlight didnt match the oem part perfectly, but I can deal with that. Its an after market part, no problem. They also could never get the paint on the bumper to match the rest of the car right, but hey that happens with once again aftermarket parts. At the time I thought I loved it. Until 2 years later, I have since moved back to dallas, the radiator goes out on me. Throws coolant all over the place, luckily I was pulling into my driveway when it happened.I had the car towed to the nearest Service King in my area for repair under their Lifetime Warranty. All seemed to be going well until 2 weeks later I was getting impatient, after all it had been 2 weeks for a radiator. I called on a Saturday after not receiving a weekly update on my car on Friday. The Employee handling my claim wasnt there, so I asked to speak with a manager, of course there wasnt there, Its Saturday. Lucking the gentleman I was talking to had already heard about my case. It turns out that the Service King in Arkansas put a USED radiator in my car, A car with 13,000 miles on it. Who does that. If I knew they were going to do that I would have bought a new one and GIVEN it to them to install.So now the Service King here is trying very hard to clean up their mess and having a hard time with it.Al in All I would not recommend this shop to my worst enemy. I have been without a car for 2 weeks. All being fair Im sending the bill for my next payment to them.

Good knowledgeable people who do a great job on auto repairs

Brought my car in with damaged paint on the hood from a soda spill. They took it in the shop and 30 minutes later it was fixed! This was without an appointment and they were so nice about it!

They were nice people

These folks will treat you well and get the job done right!

Great work and honest people!

Had a rear control arm replaced and they forgot the nut that holds on the sway bar. There was just a bolt floating with no nut. It could have come out at any second.

Very helpful, professional, and detailed work.

I had to get an estimate for insurance and I was told it would be 2 weeks before I could get an estimate... the other places I’ve taken it to took 10 minutes to write up the estimate, NO APPOINTMENT REQUIRED.

The Service!

Very efficient

Great service!!

Good place