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Oak Island Heating & Air Conditioning
1250 Pacific Oaks Pl #103, Escondido, CA 92029, United States
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Vi
Review №1

Oak Island was recommended by a family friend and we are very happy with the service we received. They were very quick to respond and were up front about pricing and what we needed done. They showed up on time and were very friendly, professional and clean. They had to remove our old ac unit and our old furnace, put in replacements, and replace our ducts throughout the house. They finished it in 2 days! Samson and Nate came the first day and got right to work. Samson and Chris came the second day. Samson was very educational and showed us how to operate the new thermostat, making sure we felt comfortable with how it worked. The house is so cool now- we are very pleased!

Al
Review №2

We had a great experience with this company. They quoted us a price to repair our AC that was much lower than other estimates we received. Juan did a great job and was very thorough and professional.

Gi
Review №3

Trace and Alonzo, the dynamic duo! What a friendly and professional pair. They arrived and began installing my new AC outside before I arrived home. They took care in protecting the interior of my home as they continued the installation. They were informative, providing information to me along the way. They were efficient and for me it was clear that they worked very well together as a TEAM. When the installation was complete Trace provided more information about the system, provided a brief tour of what they installed and waited to ensure the system was heating and cooling.I could not have been happier with this company, from the staff I spoke to - to arrange the appointment, installers, accountant and the president, Jacob who gave me the original estimate, this company epitomizes excellent customer service!Mahalo Oak Island, happy to be a happy islander❣️

Je
Review №4

The Oak Island team were ALL great to engage with throughout the entire process.

Jo
Review №5

Terry was punctual, knowledgeable, and patient. He had to comeback 2 times before he could get the T-Stat to program. He contacted Honeywell and with some input from them was finely able to program theT-Stat.Terry was very willing to please and did his very best to give us what we wanted.Very pleased with him and the service.

ai
Review №6

Uriel and Ricky recently serviced our AC system installed by Oak Island….. They were on time, very polite, considerate and thoroughly inspected our system as well as thoroughly answered our questions! We would NOT hesitate recommending Oak Island for heating and air systems!

Jo
Review №7

I had given up having a heater/air conditioner installed because only approximately 2 feet between my ceiling and person above me. They custom made my installation . I was without heat past five years and was cold. Now I am enjoying being home whether hot or cold outside. You cant hear any noise outside while it is on....amazing! Thank you God for Oak Island.

Ri
Review №8

We finally pulled the trigger this year on the AC install and chose Oak Island Heating & Air as the installer. Their prices were the most competitive and their availability was immediate. Trace Garrett, Austin, and Alonzo were very professional and extremely hard working getting the huge install job completed within 2 days. The system is amazing and we couldnt be more thrilled to finally have this in our home. I really appreciated the overall efficiency and expertise that Trace and team displayed throughout the installation and turnover. Thanks again for everything!

Co
Review №9

Oak Island is who Costco set us up with for AC installation, and we can see why Costco uses them, as they were extremely professional and do great work. Jacob promptly met with us to find the best setup for our situation and needs (we have a narrow space on the side of our house and he recommended the right AC unit for us... works great and is super quiet), and gave us a thorough and fair estimate. They communicated appointments well, and were punctual.For the install, Osiel and crew were helpful, took pride in their work, cleaned up afterward. Id highly recommend this company!

Vi
Review №10

Little rocky at first ...cooler heads prevailed. It appears my roofer hit the jack pot. Christian did a great Job. Working in the attic to make the repair over 100 degrees, much appreciated. Thanks Christian...and thanks for living up to your name.

To
Review №11

Very impressed with Terry. He knew quickly what the issue was and fixed it. Also very happy with our Lennox air conditioner. First repair needed in 17 years of use.

Ja
Review №12

Osiel, Roberto and the rest of the team did a great job and were very professional. Despite the 90+ degree heat, they hit the grind and got it done. My wife and I are very happy!

Su
Review №13

Terry was helpful and answered our questions. He made useful recommendations about the future of our system. He was friendly and we will ask for him again.

Jo
Review №14

Look no further than Oak Island if you are in the market for a new HVAC system. The whole process was easy and handled professionally. Their quote for top quality equipment was better than the competition and the communication and service were incredible.

Pa
Review №15

I had Oak Island and multiple others provide quotes for my job of replacing the heater and installing new AC. Oak island had a very competitive price and were very responsive to any questions and changes I brought to them. Ultimately I selected a 2 stage Lennox heater and a slimline AC which fits great in my narrow side yard. There were a couple issues with how to run the 220 through the attic (panel and new AC on opposite ends of the house), but they did a great job running it and minimizing the visible components.The work was finished in about a day and a half and cleaned really well afterwards. Id highly recommend them.

An
Review №16

Osiel did a really great job. Super friendly, very clean and courteous, and did a great job installing our new A/C units.The entire company is run really well and was very nice to work with.I definitely recommend Oak Island Heating and Air and will be using them again when the need arises.

An
Review №17

Chris Young, the owner of Oak Island Heating and Air Conditioning is a professional, honest man and very thorough. He recommended what units are needed for my house and explained its purpose including the the whole process. He will not sell you for anything you dont need unlike some other companies out there when they came out to the house for an estimate it seemed they just want my business.His technicians, Osiel, Roberto, CJ and Trace are great A Team! The whole process was handled with professionalism and care from start to finish. They were on time, so courteous and have a positive attitude. They love what they do and care for their the company. They did a great job overall! They made sure everything they installed are working and the places they worked on are in order before they leave the house. BZ to the 4 of them!!!I would highly recommend Oak Island for anything related to Air conditioning and Heating. Great Job Oak Island!!!

Sh
Review №18

C.J. and Austin were professional, courteous and friendly. We are looking forward to a cool summer.

Pe
Review №19

Great experience! I found them through Costco. Jacob communicated the price break down clearly. Morgan and team did a great job on the installation and cleanup after. Morgan even worked out a great solution to my full electrical panel without costing me extra. I know Ill be calling the when I build out the Casita for my in-laws.

De
Review №20

This is a top-notch professional company. They are family owned for many years and have a proven track record. They have great service people and we are happy with their work and service all the way around. Excellent communication too. We went with them because we trusted them the most out of the three companies we compared for our AC installation. In the end we are pleased we went with Oak Island and we highly recommend them.

Al
Review №21

Trustworthy. A company you can count on and trust. My HVAC unit broke but the home insurance and home warranty didnt cover it because of faulty installation of the builder. Mr Chris Young, the owner quoted me less than what the other companies quoted. Since the company is one of the services affiliated with Costco, I also got a cash card to use for my groceries. Thank you also to the technicians who did a good job. Now we can enjoy a comfortable temperature in our home. God Bless You!

Ch
Review №22

Thank you Trace and Austin for installing my new furnace. You did an excellent job with the furnace as well as keeping the carpet clean.Overall I appreciated your professionalism throughout the whole process.Christian

Ch
Review №23

Osiel and Robert installed a new heater and relocated it from our 1st floor to the attic. They were a great team! They were very clean, efficient, courteous, and went above and beyond our expectations. 100% would recommend to a friend. 100% will use them when we have our AC updated.

Er
Review №24

Not just because I work for them but the way that everyone helps each other out on the daily basis. Management are very understanding and they give you the feeling that you belong there.

Cy
Review №25

Thanks for clearing our AC line. Terry was personable, professional, and detailed.

Lu
Review №26

The installation crew from Oak Island Heating & air Conditioning did an outstanding job installing my brand-new HVAC system. Trace and Brian explained what they needed to do and asked me how I wanted the lines to be run. This is something I really liked because I had other work done where the installers just did whatever they wanted without asking for my preference.The crew put on booties before tarping the work area which was something I was not expecting. The guys worked long hours and finished the job in one day as I was told; another installer, Austin, stopped by a couple of times to give them an extra handOverall, I give the crew five stars because they treated my house with respect, cleaned up the work areas, explained the installation and the basics on how the system works and showed me how to use it. Keep up the good work!!

Th
Review №27

This is the 2nd time Ive used this company and I am just as happy this time as during my first experience. Terry was a professional, nice and happy which are all very important to me.

Ba
Review №28

We have two huge units for heating and air conditioning and naturally, at the end of July, one A/C unit wouldn’t go on. The automatic thermostat needed replacing and, as soon as it came it from Lennox, they installed it. Then a few weeks later, the other thermostat went out, so it seemed Bill was here off and on all summer. But he is very businesslike and competent and knowledgeable. We definitely would use Oak Air again.Barbara Drosman

An
Review №29

Great experience from start to finish. Easy to schedule, quick and flexible scheduling for the project, thorough and professional team. Night and day experience compared to the first company I received a bid from. Honest and consultative approach covered every facet of my project and advised what was worth spending money on and what was not. I highly recommend Jacob and team to anyone in need of heating and AC service.

Ch
Review №30

I have been pleased with Oak Island since they first installed our Air Conditioner 23 years ago. I was noticing that the A/C wasnt working well so I had Oak Island come out for a tune-up. The technician, Bill, showed me the current draw that dimmed the house lights, and recommended replacement of the A/C unit. Cris Young then came out and gave me the estimate for the replacement unit. Cyrus, Brian, Tyler and Patrick then came out and installed the unit and replaced all the vent registers. Three registers were mis-measured requiring Austin to come back to install the mismatched ones. All of the personnel were cordial, professional, and efficient. The only problem was that an appointment was made for Tuesday, 9/22/20 at 10:00 am. When they did not arrive by 1:00 pm, I called the office and found that their first job of the day took much longer that estimated and they had to reschedule for the next day. They were on-time on 9/23, but I would have appreciated a phone call cancelling the previous days appointment.

Da
Review №31

Gene Clark was on time and on target to identify the installation error and repair the issue timely and effectively -- he is a master tech that Oak Island should never loss -- he should train the other techs to be as effective -- Gene did a great job in diagnosing the A/C unit and describing what he was doing so I knew the issues he was reviewing -- identified the problem and confirmed it was the issue that was causing the problem and he properly repaired -- Gene gave us recommendations on what we can do the ensure the effective maintenance and operating of the unit to get the best long term use.Would like to recommend the Oak Island team -- telephone support for their quick response and sending Gene to help us -- Oak Island rocks

Th
Review №32

Great service, from estimate to install they were professional and friendly. Trace was knowledgeable and answered all our questions! Thank you

Bi
Review №33

What a great experience working with this company. This is the third time we had used them and it has always been positive. Robert was our installer and he did a great job. He was knowledgable and went above and beyond what was asked of him. Thank you for that great experience. I would feel totally confident referring anyone to Oak Island.

Da
Review №34

Service technician was professional and provided quality work.

An
Review №35

Christian was amazing!!! He provided excellent customer service and was so very knowledgeable regarding the service(s) he provided. I was very impressed with his skill level and kindness.

Sa
Review №36

We had our home AC system installed by Oak Island several years ago and it was the best decision we could have made. From start to finish with the installation we were engaged with friendly, professional people. They called when they said they would, they showed up on time, and it was a breeze.Since then, weve had Mike I. come out to complete a regular service on our unit several times, and he has done a bang-up job each time. Hes personable and knowledgeable, and walks you through exactly what hes doing. Hes also very conscientious of our cats, a welcome trait.Our AC unit has been running like a champ, no mean feat during Escondido summers! We had one small issue this year (year 5) and Mike came out promptly and fixed the issue same day. Definitely value for money with this company.Were very pleased with the level of quality, both in materials and in service, so if youre looking for a reputable shop for AC, look no further.

Th
Review №37

Outstanding. Cyrus and his team were impressive. Confident and knowledgeable. They answered every question. Id not only use them again id recommend them.

R.
Review №38

Same old story. Furnace goes out during the coldest time of the year, reach out to multiple HVAC companies, one or more try to replace my entire HVAC system and take me for everything, EXCEPT Oak Island! They explained what was wrong, what NEEDED to get fixed and that is all, nothing more.The service tech Brandon was straight forward, helpful, and seemed very genuine, thanks man!The Sales rep was extremely helpful and worked around my schedule. Ryan was integral in getting it all done before the long holiday weekend.The service techs Morgan and Brian made quick work of removing my old furnace, installing the new one, and sealing all the registers in the house! 2.5 hours!Thanks to all of you!

De
Review №39

What a great experience! Very professional crew and they did excellent work. We are so pleased with our new heating and air-conditioning system, and very satisfied with the price. Wewould highly recommend Oak Island and Gene.

De
Review №40

Nathan and Gene did a great job. They arrived on time, accomplished the AC installation quickly, cleaned up after they were done--and answered our questions along the way. They are pros.

Te
Review №41

I received extrodinary service from Tyler! He is such a good listener and communicator. He really cares that his customers get the best service experience possible. True to his word, he followed up with me to insure my concerns with our HAVC systems are addressed. Its so important to have truely professional employees in the back office, and Tyler is just that. Thank you Oak Istand!

To
Review №42

I needed a who new heating system put in my older home. I had gotten bids from 3 different companys and Oak Island had the most reasonable price for the job I was looking for. I was very pleased with the processes and how smooth everything went. The team that came over was very nice and respectful. They got the job done in a timely manner and did a great job cleaning up after themselves. When its time to put AC in our home I will definitely be calling Oak Island again. Great Job Guys!

Sc
Review №43

We replaced our entire system. Their technicians were quick and thorough. We were up and running in just over 6 hours. Awesome job guys. So happy we have AC again.

Ca
Review №44

Very good service, replaced our old furnace and installed a quiet cool whole house fan. The workers were on time, very respectful and cleaned up after themselves. I was recommended this company and would continue to recommend Osiel and Oak Island to people in the Oceanside, Carlsbad area.

Mi
Review №45

The entire experience of getting a new ac ac and heater went smoothly and quickly. The price was excellent and the installers led by Gene were expert at their job. Highly recommend anyone to consider these folks for their job.

Ja
Review №46

Great overall experience. All of my concerns were addressed. Very willing to work with scheduling and payment.

Ru
Review №47

Gene Clark was very efficient and performed his duties very professionally.He was able to locate the problem quickly and corrected the problem by replacing a gas valve. Up to this point it has been working fine without any problems. I would recommend Gene Clark to other customers.

ma
Review №48

Oak island did a fantastic job fixing my wall heater, installing a new ductless air conditioning, covering their work area, cleanup afterwards, clearly communicating schedules, expectations, payment options etc. I would highly recommend these guys for all heating and air needs. Roberto and Osciel were very professional in their installation of the air condituoning unit; Chris was knowledgeable about the best option for my home, and the gentleman who repaired my wall furnace was competent and quick. Thank you!

Ch
Review №49

Jacob and Morgan were wonderful. They were so kind, and made sure I was happy and taken care of. We were able to have them come out to inspect our unit same-day, and they made sure to have our replacement installed the very next morning. I am so pleased. We will definitely be recommending them to our friends and family!

DA
Review №50

The team were friendly, on time, very professional, clean, and did excellent work.

Du
Review №51

Roger and Christian were on time, friendly and courteous, and did the job without incident - and there was no mess after they finished! :-)Everything seems to be working perfectly and we are very satisfied with the work they performed!It was a pleasure meeting you both and thanks for a job well done!Peace!Duke :-)

Br
Review №52

Roger and Trace operated to perfection as a well organized team. They started immediately upon arrival and performed their specific jobs in an organized manner with seamless communication. Both were polite, respectful, and did a great job of cleaning at the end of the project. Roger’s experience was invaluable as he provided various options for drainage and the optimum location for the thermostat. He made sure to run the heat while expertly explaining everything from changing the filter to operating the thermostat. We highly recommend requesting Roger and Trace as your team of installers!

Re
Review №53

Gene and Mark were amazing. We had a new air conditioning unit installed, so it was what we consider a big job!They arrived early and had the air conditioning installed and working in 3 hours! Clearly, they are professionals who know what they are doing, and are committed to making sure the customer is satisfied. I cant say enough about how great they were; I wish all home repairs/installations were like this!!Also, this is a great company. Family owned and operated - and it shows. It may not be the cheapest, but its worth every penny to get the kind of service and professionalism this company delivers.

Ti
Review №54

Christian was absolutely awesome! Had several HVAC services throughout my life, but this was the BEST! Would recommend to anyone!

Ch
Review №55

Shout out to the crew at Oak Island Heating and Air! They are extremely responsive and professional. The crew led by Tim and Osiel showed up on time and completed the job in one day (2 AC Units and 2 Furnaces). We used Oak Island through the Costco program, which is a plus for the consumer. I highly recommend them.

Pa
Review №56

In our family and business it comes down to consistent delivery, installation and service at a fair price. For years that has been the nature of our relationship with the professionals at Oak Island Heating and Air Conditioning. I have always been impressed with their knowledge of the latest advancements and technology in the heating and air industry.We have called on them for complete overhauls and minor service repairs. In every case they have responded with honest evaluations in a timely manor.I would highly recommend Oak Island Heating and Air Conditioning.

Mi
Review №57

We purchased our heating/air/solar units from Oak Island 12 years ago, and have had them regularly to tune up our system ever since. Cant say enough good things about them. Christian came today to check over our system. He was friendly, professional, asked if we had any questions before and afterwards, went over the details of what he checked. Great local, family-owned company in North County SD!

Mi
Review №58

Roger and Mark did a great job swapping out our old AC for a new one. They were super friendly and understanding with all of our pets and their needs as they navigated the different rooms to do the work. They were friendly, knowledgeable and ensured everything was perfect and to our liking before they left for the day. The process from sale to installation was low key, easy and we felt very comfortable with the price and service. Thank you!

Ch
Review №59

Have use Oak Island several times and always been extremely satisfied.

ce
Review №60

We purchased both our AC and Heating units from Oak Island. We had a fan motor go out on our AC unit and Oak Island went above and beyond to make sure we were taken care of through warranty. Excellent service, very responsive and Gene was awesome to work with.

Ch
Review №61

Oak Island consulted with us to determine our needs and price range and walked us through each step in the process of ordering, installing and getting our Costco rebate. We agreed that a two-zone system would be appropriate so that we could control the downstairs separately from upstairs. The system was reviewed by the owner of Oak Island Heating & Air Conditioning and they determined that it also made sense to provide a two speed compressor outside to improve the longevity of the air conditioner and they provided this upgrade at no extra cost!On the day of the install, Gene Clark showed me exactly where the unit would be positioned on the patio outside and only proceeded once we agreed on the exact placement. Most of the work was completed in one day for our relatively small condo but one of the parts was missing to finalize the two-zone system so Gene dropped by early Monday morning to finish the job.Since we live by the coast, just east of Interstate 5, we only recently started using the system as the late summer days here in San Diego County become hotter. Although, initially I was opposed to getting air conditioning when our furnace broke, Im so glad we did now. The hot upstairs that despite a good cross breeze would just not cool down before and now I feel like I am staying at a luxury hotel when I slip into bed at night.Gene and his assistants were very professional and courteous throughout the whole process and I would highly recommend Gene and Oak Island Heating & Air Conditioning to anyone looking for a new HVAC system. Their systems are available through Costco (we spoke to a representative of Oak Island at the Palomar Airport Rd store) so ask about the rebate program.

Ri
Review №62

Outstanding service.

Ba
Review №63

Terry was on time and knew exactly what was wrong with my heater and gave me advice and options on how to fix or replace it.

Ch
Review №64

Cris Young is a gentleman and a fantastic human being! We have used Oak Island for two full AC system installs as well as multiple repairs and replacements in the last 19 years. We recommend them to everyone we know and will continue to do so. Cris has been personally involved in our account since day one and always checks in to make sure we are being taken care of. We have received the best pricing and service over the years and have no need to call anyone else!

To
Review №65

After contacting Costco- Oak Island, Jacob came out promptly with a great quote. I scheduled my new heater/ air conditioning and it was installed a few days later. Gene and helpers installed the units quickly and neatly. Everyone was very professional. I highly recommend Oak Island!

Pe
Review №66

Really happy with Ryan and his team, after I requested a quote from COSTCO for a new A/C unit. He walked me through the pricing and process. Everything was completed in less than a week, without a hitch. Very happy with Ryan and install team. Although I was at work, my Wife said the team was courteous and professional. Highly recommended!

Li
Review №67

My husband and I have been loyal customers for over 20 years. We cannot say enough good things about their customer service, knowledge, and trustworthiness. These are just some really wonderful people here at Oak Island and we wholeheartedly recommend them.

Pa
Review №68

Professional ,courteous, clean and helpful.We are 100 percent satisfied, we are having them come out every year to service our new equipment.

Yv
Review №69

I was impressed with the entire serviceI received with Oak Island Heating and Air. Jacob did a wonderful job of getting me a very competitive price for my new HVAC systems and explaining the installation process. Their installation crew was very professional and efficient, considering my large home requires two systems. I would highly recommend this company.

Al
Review №70

The technician was very responsible and knowledgeable. Im very satisfied with the service

Pa
Review №71

The entire crew were great to work with, professional, friendly and would have never known they had been in our home.Great company from beginning to end.

El
Review №72

This company installed central air conditioning in our home last month, and the whole process was so painless! From bid to installation, we were thoroughly impressed. Roger and Trace did the installation in just 6 hours and left our home just as clean as they found it. Were delighted with our air conditioning!

Ro
Review №73

Morgan and the install crew were very professional and finished the install in less than the two days scheduled. Everyone knew their job and went about it with very little disruption to us. This was a large install, a complete HVAC replacement. The crew was very helpful and they answered all my questions, Im a retired engineer.The whole process was easy from the start (quote) to the final tests. We recommend Oak Island for great equipment and excellent service.

Jo
Review №74

The field crew - Osiel, Trace, and Brian were professionals in their craft. Arrived on time, explained the steps and showed me different parts of the process, professional, and courteous with my home. Smooth process throughout. I appreciate Cris, the owner for helping me navigate thru the finance options. Great experience from this company.

To
Review №75

Roger and his colleague Trace G, were the best! Professional, courteous, prompt, completed the work in the time given, cleaned up when finished. Discussed maintenance and monitoring. Absolutely top job. Good price too. Thank you.

Te
Review №76

Let me start by saying if I could give Oak Island 6+ stars, I would. My experience started with Jacob Young, who is the epitome of a professional. His knowledge of A/C is unparalleled along with each and every member of the Oak Island team. They are prompt, courteous, responsive, respectful and fair. They do quality work and their customer service is top notch. Also — Chandra in the office is the best! I can’t say enough about Oak Island. They’re just too “cool”!!!

Na
Review №77

Gene and his crew really know their stuff. Installation was completed in time estimated. No problems and no mess. Answered all my questions and showed us how to use the new system. Thank you!

Lo
Review №78

I have called Oak Island HVAC two times for two different properties. The work is professional and quality. The customer service is excellent. Highly recommended. Thanks to Gene for explaining things to me so I can understand the problems and details for repairs.

Ca
Review №79

Oak Island Heating and Air Conditioning is the best company! They really strive to have the best customer service and it shows by their employees! Gene was professional, quick and pleasant to work with. He took the time to explain what was happening to my thermostat and remedied the situation straightaway! Couldnt ask for more. Thanks Gene

Co
Review №80

We contacted Oak Island Heating and Air to replace our 30 year old furnace and add air conditioning. Their estimator, Jacob provided a comprehensive evaluation of our alternatives, and information we needed to understand available products. We were glad to learn that they were familiar with the limitations of small side yards and could accommodate installation of a slim high compressor. Jacob provided several referrals from neighbors who had slim compressors installed. During the two day installation, one neighbor saw the workers, came over and began testifiying to the great experience he had with Oak Island. Other neighbors confirmed their complete satisfaction with the process and their products.Oak Island sent Chris to our home for final measurements, inspection and more product information. He took a great deal of time to explain the installation process and compile notes and instructions for the project.The installation was within ten days or so of the original contact and took only two days.Our installers, Gene and Dave were on time, efficient, courteous, and left the garage and installation area cleaner that it had been at the onset of work. They took care to explain every aspect of the install, the new furnace, thermostat, and air conditioning unit, their expertise was appreciated, particularly since neither of us ever had residential air-conditioning.We have noticed an immediate improvement in the air quality of our home, very happy with the results of this project and highly recommend Oak Island Heating and Air

My
Review №81

Roger, Brian and Brandon from Oak Island Heating and Air Conditioning replaced my old heater system. They were so professional and thorough!They were knowledgeable and very neat.I would recommend them to anyone who needs heater or air conditioning work done.

Vi
Review №82

My husband and I have been customers for 16 years and have always experienced helpful, prompt, and professional service from everyone at Oak Island. We consider Oak Island to be a part of the team that supports our home. We recommend their service and knowledge..they are fair, honest and reliable!

Kr
Review №83

Called during a heatwave when my AC had suddenly crapped out. The staff was responsive and got me an appointment as soon as they could fit me in. I wound up getting a technician from another repair service to come out sooner -- but I would recommend Oak Island to folks in the future. Always pleasant to speak to on the phone, and you can tell they are busy, but trying to provide good service to all! Check them out! They will be first on my list from here on out!

Br
Review №84

I had a good experience with Oak Island. Jacob did my sales pitch and offered a very competitive price, explained all my options and answered all my questions. He was confident in his company but not too pushy. I had two new air conditioning units installed. The installation went well and even when minor problems occurred with the system due to an extremely humid summer week, Oak Island went out of their way to make sure all issues were fixed at no additional costs. Would recommend this well run family oriented company.

Li
Review №85

Mike was on time and corrected the problem with my furnace and thermostat quickly and efficiently. He was so helpful in answering all my questions and stayed until we were both confident that the problem was taken care of. I couldnt be happier with the service I received from this company and this particular employee.

Li
Review №86

Gene Clark and his team did an excellent job of installing our new AC/Heater splits from Oak Island & Costco. Gene and his team were very professional and courteous. They spent 3 days at my home and were so kind and caring and experienced. I highly recommend this company and Gene to install AC/Heater split units!

ma
Review №87

Roger and the crew from Oak Island arrived at 8:30 am as promised. They all did their jobs perfectly and in professional manner. I have confidence and peace of mind in Oak Island and will recommend them to my friends.

Ma
Review №88

Overall great experience and service! From initial quote to installation. The team that came to install our new system was very friendly and clean and completed the job on time. Morgan was great and keep me informed during installation and consulted me on any decisions that needed to be made align the way.

Je
Review №89

Brandon (and Mark) gave the absolute best service we could have asked for. He was very thorough and found and replaced a complete duct run from the main unit to the Master Bedroom that had poor airflow. He checked every vent for proper air flow and replaced the covers on all of them that had been painted over and were difficult to adjust. He meticulously adjusted the angles of the vents for the optimum flow. This was all in addition to replacing parts and wiring etc. He was very pleasant and courteous, they always texted to notify how many minutes out they were before arrival. I would highly recommend them !! Would give 6 stars if I could .

Ca
Review №90

Trace and Osiel with Oak Island did a fantastic job at our house installing our new Lennox AC unit. The price was unbeatable, especially through the Costco program. They went above and beyond to make sure our unit was properly installed in one day, and they made sure to get my approval with each step. They were very respectful and considerate at the house, especially considering the current challenges presented by COVID 19 precautions and the fact that we have young children. Could not be happier! I will direct all future residential HVAC needs to them.

Ba
Review №91

Oak Island HVAC project was good from the get go! The proposal with Jacob was easily handled and understandable. The install crew with Mr Gene, Cody and Mark were professional, efficient and communicative - they answered a myriad of questions. We highly recommend Oak Island to others - outstanding service!

ja
Review №92

Extremely happy with the services provided by Oak Island Heating & Air Conditioning. Not only were they efficient and fast with the exchange of the units, but they were the best price for the value provided! I recommend them to anyone, any day, anywhere!

Ka
Review №93

Mark was extremely professional, knowledgable, friendly and patient. He respected me, my home and my pets. He took every opportunity to educate me about the process and offer suggestions for future success as well as leave my house as clean as he found it. Oak Island is an excellent family outfit and I will continue using them for our future heating and cooling needs.

Di
Review №94

My experience with Oak Island has been amazing! The technicians are well-qualified, experienced and very professional. The owner and managers see that customers are taken care of in a very caring and positive way. We first bought our heater from Oak Island and after nine years on a ten year warranty it had difficulties because of the salty beach environment. They did everything they could to see that we were treated well and satisfied. No one could have handled the situation any better. We are now warm and happy in our home.

De
Review №95

Gene Clark was so helpful in trouble shooting our AC unit. He was very professional and knowledgeable about their product and determined to make it right. Thank you!

Ja
Review №96

We live in an older house that needed a new AC system and furnace, as well as new ductwork. The owner, Chris, came by to give us our estimate and was very personable and pragmatic about what system we should install. Morgan Sloan was the foreman who ran our installation - he was very knowledgeable and detail oriented. Great company to work with.

Ph
Review №97

You cant go wrong using Oak Island Heating and A/C. They are the best. Installed my unit only 2 days after the tech attempted to fix it. Nicest and most efficient group of people Ive ever encountered in a service group. Thanks Morgan and (sorry cant remember your name) for installing my unit today and to Jacob for scheduling so quickly. Also thanks to the first tech who attempted to fix the problem we had with the old unit. If you are shopping for an a/c or heater, go no further. They installed my heater several years ago and no problems.

Sh
Review №98

Tim and Nathan installed our new furnace and air conditioning unit and were very professional. I would highly recommend them!

G.
Review №99

Roger Mabe was prompt to the appointment. He checked all of the potential issues and solved my AC issue. He is knowledgeable about his craft and makes suggestions to help your system run efficiently.

ra
Review №100

The people at Oak Island are the best in the industry, from quoting (Chris), to installing (Roger). We replaced one of our air conditioner units three years ago and purchased from Oak Island. When our other unit needed to be replaced recently, we went straight to Oak Island. Honest, reliable, knowledgeable and best pricing. Highly recommend.

Information
58 Photos
100 Comments
4.9 Rating
  • Address:1250 Pacific Oaks Pl #103, Escondido, CA 92029, United States
  • Site:https://oakislandac.com/
  • Phone:+1 760-546-9494
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Offerings
  • Repair services:Yes
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