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Elite Hail Systems
1281 W Dartmouth Ave, Englewood, CO 80110, United States
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Sc
Review №1

We had a very positive experience here. The expectations were very clear up front about repairing some serious hail damage to our CRV and the communications were great through the process. The end result was great - our car is back to a new-looking state.We were able to see the working area where the cars are repaired and it was very clean and organized, that always says something about an organization.This was truly a no-cost experience, no deductible or hidden costs.

Sa
Review №2

I took my 2020 wrx after it got some hail damage on it. Lonnie took great care of me and overall the staff was great! Got my car in and out in a very timely matter looking new again. Would definitely recommend!

Ca
Review №3

I haven’t even gotten my car back yet to know if they did a good job. I’ll update when IF I ever get it back. But I’m so frustrated with the professionalism of this company that I don’t want to wait to leave this review in hopes that it helps someoneFirst we are COS and were told when I exchanged my vehicle at the rental agency that the car would be staying in COS at their shop here! NO that didn’t happen and we weren’t informed that the car was driven all the way to englewood until the day we were supposed to get the vehicle back. Also when the vehicle was exchanged I was told oh this would take 5-7 business days.. A MONTH AND A HALF LATER and still no vehicle. Still no communication on why it was taking so long, every single time my husband or myself called there was another excuse why it wasn’t done yet, but NO ONE from the office called us to let us know about the delay. Now at this exact second my husband is sitting at the rental car agency waiting for them to bring us our car. He has been there for two hours, the driver refuses to answer his phone, my husband left multiple messages for the owner and when I finally got through, he had no clue what was going on, wouldn’t stop talking for two seconds while I explained what was going on and tried to tell me the car was still in the shop. The whole deal “free repair, no deductible, free rental car” sounded shady to me in the first place and now I am ready to call the police if I don’t get my car back.All of this could have been resolved with some communication from the company but no one seems to know what’s going on there or they are all just a bunch of scammers…. I don’t recommend and seriously advise for you to find another more reputable company, elite hail is NOT PROFESSIONAL

Dr
Review №4

EHS did a great job on the hail damage. You literally cannot tell that it ever happened! They did what they said they would do and did it on time.

Am
Review №5

I had hail damage to my new car. Elite made the whole experience super easy. They picked up my car, submitted the claim with my insurance, fixed the damage and returned my vehicle to me. They were amazing to work with . I would recommend them to anyone

La
Review №6

I was referred to Elite by Messer Window Tinting. They had done such a great job I took their recommendation rather than my normal hail shop. When I picked back up my car the passenger seat belt was put back together wrong and didnt work and the plastic piece where the middle seat belt comes through the liner was failing down. I also notice a chip in my paint and a pry mark in my roof rack. I called to get this fixed and they said they would fix the seat belt right away and would look at the paint but it couldnt possibly be them that did it. I asked to have the paint fixed same day as this location wasnt convenient. I showed up and the tech looked at the paint issue for seconds and admitted it was them and they would have to take everything apart again to fix it. We had to schedule yet another week of no car and a different drop off time when they could get me a rental car. I was assured I just happened to fall through their thorough process for putting everything together and it would be perfect. I picked up my car for the 3rd time and the back light wasnt put together correctly. Very disappointed that they messed up something so simple on their make up try. Also, just now realized the passenger seat belt slide no longer works and is stuck up which Im assuming was their poor skills putting it back together.

Jo
Review №7

Great PDR shop in Englewood.

Tr
Review №8

Great experience! ⭐️⭐️⭐️⭐️⭐️ I couldn’t be more pleased with the customer service I received from HailPro. I worked with Anna and Nathan both were wonderful! Very responsive every time I reached out. Absolutely love my car!! Thank you for everything.

Li
Review №9

Connor and his team did a phenomenal job repairing the extensive hail damage on my Mazda. From the beginning, Connor was incredibly patient explaining the entire process and made me feel quite comfortable leaving my car with them. I would absolutely recommend Elite Hail Systems to anyone in the area needing hail repairs as they are timely and professional, and take care of everything.

Jo
Review №10

Elite Hail Systems did an Excellent job on my wifes car. We would like to Thank Jimmer and his Team for an Awesome job. (Happy wife Happy Life!!! )

Fr
Review №11

They do a good job but for some reason the clips are coming out of my car Im losing pieces and they say they dont know why they didnt take anything apart but my car was solid now it looks pieced together

Je
Review №12

We couldnt have went through anyone better than Elite !! It was 2 weeks before we left CO that we was hit with hail damage and even though they were pushed for time they got our suburban back to new in a professional and timely manner. They did it all for us, the claim to the insurance, the inspection, the rental car everything. The only money from our pocket was $50 dollars for the rental company at pick up but was refunded immediately after returned, amazing people to work with !! Definitely recommend

Ka
Review №13

Lonnie Kraft took care of my car and I when I had hail damage. I appreciate everything you did for me, the service and expectations were the best! If you have hail damage to your vehicle please call Lonnie Kraft and he will take care of everything for from the time he has your vehicle until the very end!

ma
Review №14

Just had my car repaired due to pretty significant hail damage. Elite was great. My car was in and repaired quickly. Elite handled all the communications with the insurance company making the process smooth. Job was done before promised, and my car looks great.

Ty
Review №15

Elite Hail Systems was top notch. They were above and beyond excellent when it came to customer service. They were friendly, respectable, timely and very VERY good to me. If you are on the fence with them right now, then please take this review for all that it is worth and know that they WILL treat you right. Jimmer is the best and his wife Donna is the sweetest thing on the planet. You will not be disappointed when choosing Elite. They truly do business the way a company should do business, just better!

El
Review №16

I had hail damage over my entire car and it looks brand new now. I had an awesome experience at Elite. Jason made the whole thing super easy for me and they took care of everything! Totally recommend!

Da
Review №17

Robby and his crew did an outstanding job for us. We had a 2016 Lexus IS 350 damaged severely (in my opinion) by hail in Castle Rock. I contacted Robby and he began addressing all the issues and concerns with our insurance company for the repair. This eliminated us from having to deal with them. After getting the approval for repair, his crew began and completed the repair in 3 days.Upon seeing the completed repair I was ecstatic. It looked brand new again, as if it was never damaged.If I ever am subjected to such hail damage again I will definately be patronizing Elite Hail Systems.I sincerely want to thank Robby for his concern for our satisfaction and his customer service.Respectfully,Dave

Mi
Review №18

Lonnie was amazing in helping us get our 2013 GMC truck fixed to perfection. He was extremely professional, helpful and went out of his way to be accommodating during the entire process. We had very little to worry about and were completely taken care of from the very beginning until delivery of our vehicle. Elite Hail Systems did a wonderful job and we couldn’t be more pleased. Thanks much to all that helped us.Sincerely, Mike

Ch
Review №19

Elite Hail Systems finished the GREAT REPAIRS earlier than the promised date. The workmanship was OUTSTANDING. You are not able to see that there was hail damage to our 2017 Hyundai Tucson. Not only was the workmanship great, but the support staff were top notch. They kept us informed each step of the repair process. Elite Hail Systems WAIVED THE DEDUCTIBLE as well as provided the FREE rental vehicle. Other hail repair companies said that the deductible was waived and offered a free rental vehicle. However, one company stated the advertisement card left on our vehicle was wrong, and if we needed a rental vehicle they would only waive 1/2 the deductible. Well Elite Hail Systems lived up to what they stated: Deductible waived, free rental, and completed the vehicle repairs in 1 week. Elite Hail Systems will have my referrals for all hail damage repairs. They were GREAT, and I would recommend them to you, and anyone else who needs repairs completed. I would have given them more than 5 Stars, but that is all that I could give them. Tell Elite Hail Systems that Chuck R. referred you as you will not be disappointed😃⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!!!!!!!!!!!!!!!!

Ga
Review №20

I had a very good experience with Elite Hail Systems from the time I called Dan to the time I picked up my car. Everything they said would happen did happen in a very professional and detailed manner. Thanks to Dan, Ian, Robby and Donna and others-they are all customer satisfaction orientated.I cannot recommend them enough for the courtesy I experienced.Gary G

Hy
Review №21

If you have a pricey vehicle damaged from hail or an accident these are the people to go to.

An
Review №22

The most amazing experience Ive ever had. I was able to actually bring my car in, and get a rental on the same day I called, there was no wait unlike some auto body repair shops that have you waiting months just to get your car in for an estimate. They had a rental waiting (as I called ahead). After that they had my car for 2 weeks, which is exactly the time they said. They sent me an email every step of the way. They even took care of submitting the estimate to my insurance company and I didnt even have to speak to them once. Insurance approved estimate without any hassle (which is rare). They didnt ask for any form of payment and I didnt have to pay anything out of pocket. If youre wondering where to take your car to, youve found it. I just wish I had before pictures to post, but when my car was done it looked brand new. Ian was the nicest and made sure I knew what was happening every step in the process. These guys are quick, efficient and seem to really care about your car.

Ca
Review №23

We had hail damage on our Durango and reached out to Lonnie upon a recommendation from a friend and we are thrilled with Elite Hail Systems work. Lonnie made a trip out to look at my vehicle, made an appointment for us to drop it off at their shop that weekend, provided us with a rental car and 2 weeks later we were able to pick up our Durango and drop off our rental at their shop and they took care of returning it for us. Lonnie communicated with us through the process and handled all of the insurance for us. All I had to do was answer a few questions from our insurance company and it was all take care of. Ian with Elite was great also, he made us feel very comfortable when we dropped our vehicle off and picked it up. We highly recommend Elite Hail Systems for Paintless Dent Removal!!

Ju
Review №24

Shane and Donna are both friendly and knowledgeable. Shane buffed my car quickly and thoroughly to remove some surface scratches. They also do paint chip repair, so I will be coming back in the near future.

Br
Review №25

We got my wifes car fixed after a horrible hail storm. Connor over at Elite Hail was amazing! He handled the insurance, fixed all the ends and even got her hood replaced and we didnt pay a dime out of pocket. We have and will continue to suggest Connor and the whole team to all our friends and family!

Al
Review №26

I have lived in Colorado all of my life, but have been one of the few lucky enough to avoid hail damage to my car until recently. After doing my research, I decided to give Elite a try...and I am so glad that I did!Elite is an impressive company-all the way around-which is a rare gem to find. My insurance was horrendous, and messed up several portions of managing my claim, but Elite was in my corner throughout the whole process, from giving me the time I needed to decide what to do (without any pressure), to talking me off the ledge when insurance was overwhelming. The entire staff is kind, professional, and compassionate. Donna was particularly wonderful and far more helpful than insurance in helping me weigh my options.The work done on my vehicle was immaculate. I have received several compliments that it looks like a brand new car.I could not be more pleased or impressed with my experience, and I HIGHLY recommend using Elite for repairs. From start to finish, they are phenomenal.

Br
Review №27

I had a unique situation as my truck was damaged from hail back in 2016 but due to high wait times from other auto-body dealers I was unable to get it in to get fixed. I was randomly given a business card for Elite Hail Systems back in 2018, so while I was sitting at home during the pandemic I stumbled on the card and called to see if I could still get my truck fixed. I was greeted with exceptional service and was able to get my truck in the next day. Even with the extended gap of the claim date EHS was able to get what they needed from insurance and get my truck fixed. I have a 2010 Nissan Titan and I cant tell you how many compliments Ive received in the past couple weeks from people saying the truck looks brand new. Incredible service and exceptional detail work. All around satisfied.

Br
Review №28

Outstanding experience for start to finish !! Jimmer and Donna were very friendly, knowledgeable, and kept me informed throughout the process. Everyone at Elite went out of their way to deliver a first class experience. My wifes car looks brand new - the quality of the repair absolutely blew me away !! I highly, highly recommend them.

Te
Review №29

Ian and the others at Elite were very easy to work with. They have a great system for setting up a rental car and getting your car in and out of their shop quickly. The work was great and the car looks like new. Thanks guys!

Je
Review №30

Believe the Hype!This is one of those times where too good to be true does not apply. I had my Jeep repaired by Elite and they did not disappoint. The service was excellent. My rep (Chad Davis) met me at the Enterprise location, handled the paperwork and took my Jeep from there. Upon completion he met me back at Enterprise we exchanged vehicles and I went on my way. That extra effort saved me a few hours of drive time and hassle which was great. The overall process was seamless, and I did not come out of pocket a single dollar on the deal. If you have hail damage and are looking for great service and quality work, you should see Rob Nelson and his team at Elite. If I have future damage to my vehicles I’ll be back and will be recommending them as well.

Di
Review №31

I cant say enough about this company! David was outstanding in explaining how everything was going to work and my experience was even better than I had thought possible. They took me to get a rental car that they paid for, he kept me up to date on the progress of my vehicle and when it was finished, my car looked brand new! I didnt pay a dime for anything. Super professional, honest and they do amazing work. Highly recommend Elite!

me
Review №32

Lonnie did a great job of explaining the process to me and took care of all the paperwork. Our pickup looks brand new and the turn around time was great!

Em
Review №33

They really help me on this tough times. I really recommend them. You can see right away that their work is done by professionals and people that know what they’re doing. If any hail damages my car again I would know where to take it!!

ke
Review №34

This place is incredible! From setting up the rental to dealing with the insurance company the process could not have been easier. If you are looking for a reliable local company to work on your hail damage this is the place to go.

Ja
Review №35

We had two cars damaged by hail, and these folks did an amazing job. The cars came out looking as good, or better than before the storm. They were easy to deal with and very honest. They also did a good job working with our insurance company to ensure that one of the cars was not totaled, and of course they pay your deductibles. Thank you!

Da
Review №36

Excellent, as advertised! I was a skeptic at first, but Elite Hail took care of everything, including working with the insurance company, gave me a rental car, and no out of pocket money from me. Ask for for Ron Nelson, he went out of his way to work with my schedule and explained everything. They did an outstanding job on the repair, the car looks brand new again. I really hope I don’t have hail damage again, but if I do I will definitely use Elite Hail Systems again.

An
Review №37

Excellent service! I must admit I was a skeptic at first, but Jimmer walked me through the process and did not disappoint one bit.They worked with the insurance company, gave me a rental car, and no out of pocket money from me. I honesty was blown away.They did an outstanding job on the repair, my Honda Pilot looks brand new again. When I picked it up one of the owners was applying touch up paint and you could tell really cared about the quality of work.Thank you guys!

Mi
Review №38

Absolutely fantastic experience!! Rob was extremely helpful and went out his way to make the process painless. The quality of the repair is fantastic and they got it done very quickly.Mike C

Ja
Review №39

These guys were great! The took in my hail damaged Tesla, set my rental up through my insurance and had my car repaired like new in about 2 weeks. Can I mention how cool it is to not worry about deductible either?!?! Seriously easy process!Car looks like new guys! if I need you again, I look forward to working with you!!! Thank You!

Ko
Review №40

I finally got hail damage repaired from last May and holy smokes, it was glorious doing business with Elite. They are friendly, people-centered, work directly with insurance, and the best part---they take care of the windshield, too!!! So many less headaches, appointments and phone calls just with that last piece, considering my windshield has the cameras that need to be recalibrated with replacement:)

Ti
Review №41

Absolutely AMAZING. As promised they filed my claim, rental was ready for me, deductible paid and they returned the rental for me. The work was flawless and completed faster than I had expected. Connor and Ian are absolutely wonderful, polite and very communicative never leaving me hanging. Easiest process I have ever had dealing with auto repair of any form NO reason to go anywhere else.

Rh
Review №42

Elite Hail Systems was AMAZING!!! My Subaru Forester looks like new!! They treated me wonderfully and got me into a rental car while they worked on my vehicle. Can not say enough good comments about this company.

Su
Review №43

Top notch place to get hail damage fixed! We got our car in quickly, and it was a very smooth process to get a rental car while our car was in the shop. Elite Hail did all the work with the insurance company, kept us informed along the way, and had our car back to us when they said they would. Very nice people to work with, great communication, I highly recommende them!

Ca
Review №44

This Company did an Excellent job in my wife car.

Je
Review №45

I have been solicited 3 or 4 times on my doorstep by this company and have asked them not to continue and remove me from the solicitation list. Apparently they don’t have a list so I have to post a said again .The elite hail representatives that solicited me twice on one day did not have gloves or mask 5/12/20. Again knocking on my door and standing 5 feet away with no PPE. If you are a legitimate business stop knocking on doors and endangering those at home who are quarantining and working. I realize you are trying to drum up business but your reputation should be enough, not unsafe solicitation.

Br
Review №46

I had hail damage from a storm back in May, took my car into Elite Hail Systems to have the damage fixed ($8500 worth of damage) I was told at the time of dropping my car off that it could take up to 4 weeks to get everything fixed which I was okay with. There was a few communication issues between Elite Hail and my insurance company, which resulted in my having to call or stop by the shop 3 times during the process (instead of being proactively called by Elite Hail) Also, it took closer to 6 weeks total time to have my car fixed. Aside from those challenges, the quality of work that they put out is why Im giving them 5 stars. I couldnt believe how beautiful my car looked when I went to pick her up, she looked like a brand new car! Based off their quality of work, I would recommend them to anyone!

Co
Review №47

I couldnt have asked for a better experience! Ron and his team were extremely professional, trustworthy and produced great results. I will definitely use them in the future, if needed.

T.
Review №48

I had an excellent experience with Elite Hail Systems. I had hail damage repaired by another company a while back and the job was not done well. The clear coat on the hood started to bubble and peel—it looked awful. I took the car into Elite and they were able to fix everything and exceeded my expectations. The hood looks as good as new! Staff were courteous and friendly. I highly recommend Elite to anyone looking for high quality work, timely delivery of services, and superior customer service. I will be giving them my dent repair business exclusively from now on. They earned a customer for life!

Ju
Review №49

Where do I begin.Being a stickler about my car, I was very very anxious to bring it in for the PDR work that it needed from a hail storm in 2019. It seems to be my luck that whenever I drop it off somewhere something gets messed up.Let me be the first to say that the team at Elite hail systems provide the customer service and quality that allows them to call themselves elite. They completed my PDR work, and even fixed some blemishes in the paint for an amazing price.The car was repaired within a week or two, and was returned to me better than I had left it. I am very pleased with their staff, and by the owner Robbie to ensure that everything was completed to the best of their abilities.They knew my car was a challenge, and they stepped up to the plate. Whether you have a commuter, classic, or performance car. Elite hail systems is one company you can trust to restore your car back to its full value!

An
Review №50

My sales guy was Brad. I had hail damage to my car and needed some work done. Brad was super courteous, easy to communicate with and was keeping me in the loop during the whole processes. I took my car in, he filed the claim for me and met with the adjuster so I didnt have to. They quoted me about three weeks for the work to be done but, it only took one week. The work they did was amazing. I would definitely recommend Brad at Elite and if I had another hail claim I would call him again.

Mo
Review №51

I just have to say how absolutely amazed I am with the level of customer service that Elite Hail Systems has. I dealt with Allyn Anderson the whole time and not only did he come to my work to help me with my car, but came to my house to deliver my finished awesome looking car back to me. Being a single parent I have little to no time and this just went above and beyond my expectations. I will refer these guys out every single time. I didn’t think companies treated people like this anymore. Sure enough... these guys do. Allyn was amazing.

Li
Review №52

Elite Hail did an awesome job on my car! Tyler was the one that helped me through it all! Whenever I needed an update I would give him a text and he would always give me a response! On top of that I was given a rental that they paid for. What great customer service they have! 10/10 would recommend!

Mi
Review №53

ELITE IN EVERY WAY.I’ve lived in Colorado my whole life and up until last summer had somehow avoided the dreaded hail storms that seem to come every year. But then the expected happened and my car was pummeled with ice pellets falling from the sky resulting in more bumps and bruises than a pubescent teenage boy.I was reluctant to take my car into shops to get it fixed because I heard so many horror stories, like shops taking months to actually fix your car, endless battles with insurance, paying tons of money out of pocket etc.But after seeing an ad for elite hail systems I finally decided to get my car fixed.Rob answered my call right away and said I could bring my car in that day.When I arrived I filled out a bit of paperwork and had a rental car ready for me.Rob and team handled all the logistics with insurance and paid my rental car fees, which meant I paid zero out of pocket.1.5 weeks later when I got my car. I hardly recognized it. Not only did they flawlessly get rid of every dent they detailed my car and I swear it looked better than when I drove it off the lot.Every person I interacted with at elite was friendly, helpful and willing to go above and beyond in any circumstance.So if another dreaded hail storm sweeps across Colorado. Give rob and elite hailSystems a call.

Jo
Review №54

Both Ian and Joe at Elite Hail Systems were highly professional. I would trust them to make any repairs to my car.

Me
Review №55

I just moved from Chicago to Denver and didnt know about the crazy hail season here! My car got hammered last weekend and looked like swiss cheese. I called right away and Paul Helfrich was so informative and easy to work with - he calmed my fears right away and got my car in within a day. He also took care of booking me a rental, even though because there was SO MUCH hail damage in the area that most rental car companies were sold out. He was persistent, kept calling, and got me in within two days! I definitely recommend this honest and fair company in the midst of a lot of dishonest scammers out there. Call them right away! Theyll fix your car and guarantee the work. Thanks Paul for making the process super easy (and no out of pocket for me!)

Am
Review №56

If I could give zero stars, I would. The company had our car for 6 MONTHS, (which by the way they advertise 2 WEEK TURNAROUND, NOT 6 MONTHS!!) and when we got it back the sunroof didnt work properly, the paint wasnt blended and the hood was crooked. They took it back again and when we got it back the hood was still crooked! Anyone off the street could clearly see that hood was crooked, and how supposed professionals could say that car was fixed when it clearly wasnt is crazy. This place was a nightmare from the first day. They would promise the car was going to be done and then it wasnt and we had to call them, they didnt call us to let us know it would be another week or whatever. They even wanted us to talk to their vendors to get updates on our car. They went back to our insurance TWICE for more money after telling us that they never do that. And their attitude was that we should be grateful that they were even fixing our car because it was such a wreck. I would rather drive a dented up car around for a year waiting to get into a real body shop then ever do business with this place again. Beware! If the promises seem too good to be true, they probably are.

He
Review №57

Elite was GREAT!!!I have live in Colorado for a long time and have had to deal with hail damage repairs a lot. Elite was by far the easiest and most convenient repair I have ever had! Lonnie scheduled my rental car, picked up my car and delivered my car. Coming from a car family, the repairs were flawless! I would definitely use Elite again and refer them to everyone I know.Thanks Lonnie for going above & beyond!!!!

Ro
Review №58

Alan at Elite Hail Systems really hooked me up. There really isnt much to complain about with no out-of-pocket cost to me. Aside from that, they also hooked me up with a rental and dealt with my insurance. I dont wish Hail damage on anyone, obviously. But if youre unfortunate enough to have it, these guys definitely make it easier

Da
Review №59

Always efficient, quality work, and least amount of time away from your other baby( your whip). Hail is not a if statement. It is a when statement.I will not go anywhere else. These guys rock! Thank you Thank you Thank you

As
Review №60

I picked up my car from ELITE Hail Systems yesterday and almost cried with happiness! They did such an amazing job repairing hail damage on my first new car (2018 Subaru Crosstrek). Dan really took care of me and my vehicle. I highly recommend Elite Hail Systems - not only did they repair all the hail damage, they gave my car an interior detail and exterior wash. They also paid for a rental car while my car was in the shop (not even a full 5 days!!). I am so grateful for Dan and his team!

Lo
Review №61

These guys are the best. Workmanship is excellent. Reliability is Excellent. From start to finish they take excellent care of making the customers circumstance as stress free as possible.Great old time customer service. No out of pocket expenses at all to customers.You pay zero dollars to have your car looking brand new.Thank you ELITE.

Jo
Review №62

What a great bunch of people. Paid for my rental car for a week, and worked the weekend to get my jeep done. Very fast service. Would use them again !Thanks for the great service !

Je
Review №63

Excellent Service!! 10/10 recommend , super easy to handle business with Elite Hail Systems, everything was taken care of for me, even got a rental car while my car was being repaired. I received a note with only a phone number to call that was left on my window. I called the number and spoke with Cameron, he was such a pleasant person to work with he made me feel very confident in the proposition that was being presented to me. I own a 2018 Mercedes Benz and the work done to it was perfect, my car looks like new after driving it around with hail damage. Now my car is hail damage free thanks to Elite Hail Systems!

Se
Review №64

My car looks brand new after my car was dealt around 9k of damage. Everything was done very quickly as well, finishing within the timeline that they gave me. Everyone was very helpful, especially Connor. Connor reached out to me and made sure I was up to date on the process daily. Would recommend this company to anyone that needs work done.

El
Review №65

I was so fortunate to find Elite Hail Systems in my search for a good hail repair place. It was a great experience from start to finish. I greatly appreciated the helpful customer service, the fast turn around time ( my car was ready for pickup within a week), and immaculate work on my cars hail damage (looks just like it did before the hail storm). The best part: They were true to their word of ZERO out of pocket cost to me. This business is trustworthy, timely at repairs, and has superb customer service. I would definitely recommend this to my family and friends!

Th
Review №66

Absolutely some of the best service Ive ever received. I barely had to do anything. They put me in a rental car and paid for it. They even fixed a broken latch on my center console. Dont hesitate to call these guys

Th
Review №67

I have taken my vehicle to elite hail systems twice in the last 2 years. I cannot say enough about how wonderful their staff is. Once I took my vehicle into the shop they took care of everything else. They were great about keeping me informed of what needed to be done and got my SUV back in a short amount of time. I worked specifically with Jimmer and I can truly say you will not meet a more honest man. The extra time and work he put into my SUV was unexpected and greatly appreciated. In a big city where you may find it difficult to find trustworthy people I would highly recommend you take your vehicle to them for any hail damage repairs. I had such a great experiences with Elite Hail Systems that when another one of my cars was hit while parked in front of my house I called Jimmer for some advice. I didnt know where I should take my car for body damage like that and knew I trusted Jimmer to point me in the right direction. He did more than I expected as usual and told me to have my car towed to the shop and he would have his staff take care of it. The car was totaled but Jimmer took his personal time and helped me find another great car to get into. Im thankful that businesses like this with hard working honest people are still around. If you are looking for a place to take care of hail damage on your vehicle stop looking and bring it to these guys, you will not be disappointed!!

A.
Review №68

Lonnie took care of us from the get go. Very professional and personable. Thank you for a job very well done.

Za
Review №69

Some of these companies have a questionable reputation. That is the main reason I had neglected to even bother doing anything about it after getting hit last summer. I have filed two hail storm claims in the past. The first time I got screwed by the repair shop, and the second time I got it even worse from my insurance company. So when the sales guy Zach went on about something on hospitality and redefining the customer experience in their industry (after also telling me hed been working here only a few months), well needless to say, I was VERY skeptical at best. After seeing online that they are in good standing with the Better Business Bureau and that they offer a guarantee on their work, I decided to put them to the test.I have to say, I was fully prepared to tear them apart in this review. But Zach swore he would not waste my time, and was true to those words. I have never experienced such a level of consideration for the value of my time in ANY of my dealings. Ever. More importantly, the quality of the repair is incredible. I cant even tell I was ever hit in the first place.If you get hit this year, call them immediately!

Ro
Review №70

Excellent service and outstanding results. Highly recommended.

Gu
Review №71

The whole team at Elite Hail Systems provided a great service experience. From checking the cars, providing rentals, and keeping me updated; the processes was seamless. Highly recommended.

Kr
Review №72

Incredibly kind and professional, excellent work and the car looks brand new. Detailed the inside, too. Hopefully won’t have to have hail work done again myself, but would absolutely recommend Elite to my family and friends. Other businesses, take note!

Wa
Review №73

I dont know how to say thank you enough, your service is outstanding and your work is unbelievable my car looks like its brand new. They paid my deductible and helped me with a rental I highly recommend this company to everyone.

Je
Review №74

Overall excellent service and the quality of workmanship is amazing! I couldt even tell my car had been through a hail storm after Elite Hail fixed all the dents in the roof and hood. Lonnie Kraft was my service advisor and he was able to set me up with a complimentary rental car, was very communicative throughout the repair process, and my car was finished on time in about week. Thank you Lonnie and Elite Hail for the great customer service and repairing my car back to showroom quality. I would highly recommend them for body work and hail repairs!

Jo
Review №75

Jimmer and his team did a stand out job on my 4Runner the team went above and to take care of all my hail repair, I got my truck back fully washed and looking brand new. Thanks again for all your hard work and accommodations with my rental and insurance process. I would highly recommend this shop for any hail repair service.John Wheeler

JP
Review №76

Excellent experience in all respects, a pleasure overall.

Bi
Review №77

Amazing results. My truck looks as good as new. Jimmer was great to work with and made the claim process so easy. Highly recommended!

Sh
Review №78

Elite Hail Systems has an amazing team of talented professionals. Donna and Jimmer are such nice, genuinely caring people. They helped me with the ENTIRE process! My Civic had numerous dents due to a hail storm. I was amazed at how easy the process was and how fast my car was fixed and it looked brand new again! They truly are the BEST shop hands down that I’ve ever Dealt with!! I definitely know I’ll be coming back and sending all my friends and family here. Thank you All!

ja
Review №79

If you experience hail damage,I would highly recommend Elite Hail Systems.After hail got my 2015 Silverado Dan and the team took care of everything from insurance adjusters to rental car. It was such a great feeling to know they were on my side in this situation. But when I got the truck back I was blown away it looked brand new. They detailed the truck Which is an option that I recommend also.Overall I was more than happy and will never go to anyone else .Thanks Jay Hill

Q
Review №80

Allen was awesome! Made the process and experience easy and did a great job repairing the hail damage on my car. Highly recommend this group.

Be
Review №81

My car wasnt an easy one to fix. There were several bumps in the road along the way but Jimmer was always in touch with me so I knew what was going on and he went above and beyond to make sure that my vehicle was fixed properly. All of the work on it looks great!

Li
Review №82

I brought my car in for hail damage and when they were done it looked better than when I purchased it from the dealer. Very quick turnaround. The customer service is STELLAR! All staff, from the front desk to the owner went above and beyond to ensure we were informed, taken care of and happy. I highly recommend them and will refer and use them in the future.

Sh
Review №83

Was referred by a family member, it was really easy and simple. They took care of everything even accommodateing the type of car I needed. The staff was very friendly and helpful. Would highly recommend!

Ch
Review №84

I am so happy with the work Elite Hail Systems did for me.I was having a hard time finding a shop to fit me in and Elite really stepped up and took care of me.The whole experience was so easy, they provided a rental car, paid my deductible, and kept me informed throughout the entire process.Jimmer and Donna are such professionals..... My truck looks better than it did before the hail damage...... I highly recommend Elite.

De
Review №85

Everyone that I met was super nice!! Process was very easy and comfortable. No hard sell or confusing procedures. They took care of me and my car and took care of the rental process so I did not miss anything. Jason and his wife took care of everything and made me feel like I was in very good hands. I would highly recomend this company!!!

Vi
Review №86

I had the best experience with Elite Hail Systems. Dan Hollister was absolutely fabulous. He made my experience as easy as possible. He went out of his way to accommodate me with everything including my wonderful rental car. I would recommend this great company to everyone.

Ty
Review №87

I cannot say enough good things about this business.I recently was due to turn in my 2016 Ford Fusion per the end of my lease. Ford sent an inspection team out to assess any excess wear and tear on my vehicle prior to handing it in. What I thought would be minor or non-chargeable wear & tear actually came out to about $4,000 worth of damage, and the car was due to be turned in that week, not to mention my insurance had JUST EXPIRED!Pity party aside, I had a full-on panic attack, and did not know what to do.After looking around for a solution, I came across Elite Hail Systems.Donna Kerlin was my point of contact throughout the entire process. Not only did she guide me in a very professional and compassionate manner to my scenario, but by partnering with progressive on my damage that happened within my insurance policy, Donna and Elite Hail systems were also able to help me repair all of my damage with absolutely zero dollars out of pocket.Had it not been for this location, I would’ve accrued massive debt from this instance and would’ve been emotionally roughed up for a good while.I would recommend this place to anyone.They’re professional, friendly, and happy to earn you as a customer; the actual work they perform on the repairs is perfect too, I couldn’t tell any damage had ever transpired to my vehicle. Period.If you’re considering this place for repairs, don’t hesitate. Do it.Thank you Elite Hail Systems for the assist!

Ro
Review №88

Elite Hail Systems and Rob Nelson’s group took immediate and professional care of our situation. They contacted our insurance and the next step was getting our car back with all the hail evidence 100% gone. It was returned with a shiny finish, inside cleaned up and the the shoes were shined (tires 😂). I highly recommend!

Ba
Review №89

These guys work really hard to deliver your car in a timely manner after a hail damage event. A+ service and super friendly. I would highly recommend.

su
Review №90

Jimmer made everything so fast and simple. They kept me updated on the status of my car. Even the rental car pick up and drop off was taken care of. My car came out so nice you would never know I had hail damage.

Ig
Review №91

Very professional and courteous team. Covered my deductible and drove me to enterprise for my complimentary rental. The repair time was not long at all considering how many hail damaged cars they had before me. Cannot recommend this place enough. Keep up the great work!

Ka
Review №92

Elite Hail systems was amazing! I’m a teacher and they were willing to work with my tight schedule- they even drove up to me to switch me Cars so all I had to do was give them my keys and they took care of the rest! My car looks great and it they even washed the outside and interior when they gave it back!

Ch
Review №93

Elite Hail solutions did incredible work in removing the hail damage from our car. They were very professional and easy to work with. Rob was great in keeping in contact with us through the entire process to let us know the status on our vehicle. We highly recommend elite hail solutions to anyone needing to have their hail dents repaired.

Ro
Review №94

Elite Hail Systems (Jimmer and Donna Kerlin working there) provided excellent communication to me about the process and the ongoing process while my vehicle was being repaired. Cleaning and detailing was performed on my vehicle. It was difficult to tell that I had an 11 year vehicle when the truck was returned, it looked so new. They did a great and fantastic job with repairing the hail damage done to my vehicle from the June 2018 storm.

Pa
Review №95

Best Customer Service Ever Jim and Donna are the kindest honest business people you will ever meet. True to their word. So accommodating and professional! I would definitely recommend their business!!

Br
Review №96

We travel full time and ran into a hail storm in Wyoming as we were headed south for the winter. Jimmer and Donna Kerlin treated us like old friends and did everything they could to expedite the repairs to our truck. THE TRUCK LOOKS GREAT!! Excellent customer service is alive and well at Elite Hail Systems. I cant recommend this company enough. Wish there were 10 stars!!

Al
Review №97

Great service from beginning to end. I had called in on a holiday and still got an answer. I was updated on the progress like a shop should. Dan was on it! I was devastated that my Hellcat got hail damage, but after Elite, my joy came right back. Thanks Guys!

Gl
Review №98

All three vehicles look like nothing ever happened. July 4th was Hail. Hail,cant touch that! Nothing out of pocket. Great company!

Da
Review №99

Jimmer was persuasive but I am glad for that. My experience with Elite Hail Systems was excellent. The service and workmanship was outstanding, and the whole process could not have been easier. I spent one hour dropping off my car and getting the rental. Jimmer and Donna kept me apprised throughout the process. I picked up my car today and it looks amazing!! All the damage is gone...like magic. And, as he promised, it cost me nothing for the repairs or car rental. Well, okay, I re-filled the gas tank on the rental, but $25 is easy to swallow considering my car looks like it did when I drove it off the lot six years ago with only seven miles on the odometer.

An
Review №100

Can’t say enough good things, Lonnie helped me out and I’ll forever refer friends/family with hail damage to him! I’ve told many about Elite already. Seriously, the service is great, I can’t stress that enough!!!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1281 W Dartmouth Ave, Englewood, CO 80110, United States
  • Site:https://www.elitehailsystems.com/
  • Phone:+1 303-284-8651
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:8am–2pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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