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Computers Services Elmwood Park
212 US-46, Elmwood Park, NJ 07407, United States
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Am
Review №1

Greg is great. He was able to diagnose my computer & fix it to work normally. He was very efficient & it was done in a timely manner. Emily is very responsive when I need to make an appointment. She always tries to accommodate my schedule as best as she can.Overall, I would continue using this company for any future computer issues that I might run into.

Za
Review №2

JimR and GregJ helped me remotely via phone to fix a software issue with my gaming desktop computer. My computer had been shutting down each time I signed on, and they helped diagnose the problem and solve it all over the phone and online. I received the option to either wipe my drives clean and install a new windows 10 OS or perform some more difficult operations to try to salvage my data. Their service was quite prompt (responding within an hour or two to emails) especially given the current circumstances with quarantine and such. I would surely use them again for future problems or products because they did a great job with a tough situation and helped fix my computer (which now runs perfectly again). I absolutely recommend them to others, they have a great team that is very knowledgeable and efficient!

Tr
Review №3

I really enjoyed the top quality service, my laptop works great! The quality of service was so good that I gave them my other to work on..Troy B

Ar
Review №4

Great service! Greg is awesome! Every person I have been in contact with was fast, professional and reliable! They ordered required parts, replaced it and I could not be happier with their service. Thank you guys!

Ne
Review №5

Our computer crashed. The tech came out when he said he would. Couldnt fix it on site, so took the machine with him. Less than 24 hours later, had an update. We had our machine back the next day. Greg was very helpful in answering all of our questions. I would highly recommend their services to anyone. Great job!! Neil

CK
Review №6

AWFUL!!!! DO NOT RECOMMEND!!! Called Greg on 1/15/18 to schedule an appt. Never get back to me. I called Greg on 1/16/18 again to explain to him my issues....He then asked me to email the support team. I did. Then i was asked to describe issues again. This Emily person then back and forth back and forth emailing me with questions after questions. All I wanted was just an appointment!!!! then never heard from them again!!!!

Ha
Review №7

These guys have been providing our accounting firm, computer tech services on a per need basis and have always gone above and beyond. They where also the only company that would provide support services to us on the weekends as they are available 7 days a week. We have now decided to make them our premier service provider and also picked to design and develop our website.

Bl
Review №8

I called PCMACNERDS just for standard maintenance on my PC laptop; a quick scan for any viruses and cleanup before I took my laptop with me for my job. The service was quick, thorough, and he even increased the efficiency on my computer while he was at it. Also left options for future remote service. Good experience overall.~Blair

Ge
Review №9

I had an excellent experience with Greg of PCMACNERDS. He was able over several days to resolve a number of problems which had troubled me both with my desktop and laptop. They were not simple to correct but he persevered and I am now able to communicate better than for sime time past. A friendly, reasonably priced encounter.

An
Review №10

The service was awesome. Initially when I called, they were closed.. the next day i received a call to assist me. Everyone was professionally and guided me through the entire process. I had my screen replaced on my PC and the price was the lowest that I could find anywhere else.In addition to the price, I was shocked at the door to door treatment, My PC was picked up from my home and mailed back to me with one day shipping insured. Throughout the process I received emails with my update status, and exactly what was going on.I would use them again and highly recommend their services.

Ch
Review №11

PCMACNERDS is an amazing, professional service! Our showroom was having problems with the memory of our PCs, and a bunch of other problems that were giving us a headache. PCMACNERDS came and have been working with us for the past few months to get our whole system cleaned up and running smoothly. We got many reasonable options on how we could best be equipped. The upgrades also helped our Showroom become up-to-date. The communication line was always open and prompt and I would recommend this service to anyone having any sort of computer problems. Great works guys! Chris

Cr
Review №12

The hard drive on my laptop failed. I replaced the drive, but I needed someone to recover the data quickly off the bad drive. PCMacnerds provided outstanding service. They picked up my drive and computer from my house, recovered the old data and transferred it onto my new drive - and actually fixed the drive I thought was ready for the trash. They kept in touch via e-mail on their progress and brought it back to my house in two days. The price for was very reasonable. They were prompt, courteous, and professional. Strongly recommend.

mi
Review №13

After using another computer repair service for a number of years, I happen to find PCMACNERDS. My two computers have never performed better and the service and hand holding has been excellent. They have been more than fair with their charges. I have never written a review before but PCMACNERDS deserves every positive comment.

Ni
Review №14

Very appreciative of the help received from PCMacNerds! My quite old 2011 Macbook Pro crashed out of nowhere one day, and they returned a call about my emergency website submission far earlier than their listed opening time. GregJ attempted to troubleshoot but eventually decided that a pickup was required to properly diagnose. There was a bit of an issue with scheduling, but Emily was gracious enough to keep working with me to get it picked up even when I expressed frustration, and Greg eventually came to get the machine himself.They assessed my machine and gave me a bunch of options, answered my millions of questions and took the time to keep talking it out with me until we came up with a plan I was most comfortable with. Despite the long wait time for parts, Greg, Kenn and team were able to fully restore my laptop exactly as I had it before the crash and I am so grateful. As a graphic designer, so much of my life’s work ison that machine and I’m so glad to have it back!

Fr
Review №15

Very good prices and the customer service was excellent. My old MAC finally passed away and I was able to get an exact same one for a very reasonable price.

Ya
Review №16

I recently had my laptop checked out and fixed by Greg. I thought it was a goner, but now I have my fully functioning machine. The in-home service was fast, convenient, and reliable. I would definitely recommend PCMacnerds to anyone that needs a quick and efficient computer repair.

El
Review №17

Greg was very professional. His patience and knowledge was refreshing. I would definitely recommend them to my friends and family and use their services again. In fact, I already have.

Da
Review №18

Late service. Contacted them a week ago. over phone call over email.Told me that it would be taken care of within a day, but no one contacted me afterwards. Showed up for an appoint 2 hours late a week later. then rescheduled it, then delayed appointment and then never showed up for the appointment.Worst customer service. Extremely late

Sa
Review №19

Very good people. Give very good explanation about issue.

Ra
Review №20

I emailed pcmacnerds for help installing my WiFi, that I also purchased from them. I spoke with Greg which did a great job of helping setup the WiFi over the phone. I now connect my printer, two PC laptops along with my iPad. Greg was courteous and very patient with his help and service. I highly recommend him or any other tech from PCMACNERDS and I will call them again with any tech problem I might encounter.

An
Review №21

I was looking someone to help me to fix my 2 computers forever. I was not satisfied with other services I found. But I was so lucky to find PCMacNerds. Easy communication, immediate respond. The rep came to my home, explaned everything to me, picked up my computer, fixed another one, and come up wit affrodable solutions. Now PcMacNerds on my seed dial. I higly recomend them to others.

Information
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21 Comments
4.4 Rating
  • Address:212 US-46, Elmwood Park, NJ 07407, United States
  • Site:https://www.pcmacnerds.com/
  • Phone:+1 201-706-7621
Categories
  • Computer repair service
  • Computer support and services
  • Data recovery service
  • E-commerce service
  • Website designer
Working hours
  • Monday:9:30am–7:30pm
  • Tuesday:9:30am–7:30pm
  • Wednesday:9:30am–7:30pm
  • Thursday:10am–6:30pm
  • Friday:11:30am–4:30pm
  • Saturday:9:30am–7:30pm
  • Sunday:9:30am–7:30pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
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