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Top Rank Heating and Air Conditioning Inc.
9100 Elkmont Way, Elk Grove, CA 95624, United States
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Je
Review β„–1

I wish I could give a huge hug to this company!!!!! Wow!!!! I had a huge issue! After a failed thermostat install attempt, I was left with no air conditioning with small children in a 100 degree day! I was freaking out! After attempts to call anyone, I got a referral from Facebook to call them, and I was so so happy with how I was treated. Not only was the woman on the phone so kind and understanding, the technician, Dave, was just fantastic!!! Absolutely knowledgeable and fast at fixing the issue. I will always recommend these guys and I only wish I knew they existed sooner!!! Thank you thank you thank you!!!!! 😊😊😊

Li
Review β„–2

I have used them in the past and would recommend them. But this time around it was terrible. They said that they’ll be there between 12 and 3 and that they were running ahead of schedule. So when I had to pick up my daughter at two and left someone else to manage the repair, the HVAC person left in the middle of the job and did not call me to update or inform me of the cost. He just left. I dont remember his name, but He is short, skinny, white, and 30-50 yrs old.Even though they are cheaper, $49 vs. $79, it isn’t worth it when your a/c wont even work!There are many other companies with over 200 reviews to pick from. Good luck!

Ju
Review β„–3

Very professional and took care of us ASAP. Pricing was reasonable especially for how quickly it was take care of. Needed a whole new AC system installed in the middle of a heat wave in July(2020). Thank you Top Rank!!!They followed COVID-19 protecals to be safe as well.

Lo
Review β„–4

Great customer service, always does a great job!

I
Review β„–5

Very quick response and great service. Jeremy quickly and accurately diagnosed and fixed the problem with my AC unit. Would definitely use them again.

Be
Review β„–6

Amazing service & HONEST!! I move into my home one year ago and I couldnt keep the second floor cool duding the Summer. It was a nightmare! The Top Rank guys got out here within 24 hours and figured out the problem in less than 30 minutes. Within 72 hours of calling Top Rank, my A.C. was fixed up at a reasonable price and running perfectly just in time for the late Spring and Summer Heat! I will always call Top Rank when I need help. Thank you, guys!

GN
Review β„–7

When we needed a new HVAC system, I got bids from 4 different companies. Top Rank came in considerably cheaper than everyone else with top of the line equipment. After installation I found an isolation issue (not their fault) in our two zone system. Their tech Mike came out ,thought out, figured out and fixed it in short order at no charge. Thank you Mike and Top Rank!

Ro
Review β„–8

Jeremy helped me make the best of a bad situation. The technicians were friendly and knowledgeable. The friendly estimator (embarrassingly can’t remember his name)came out and put together an extensive plan to repair the unit. Less than a week later the technicians got to work and fixed the issue. Hard working techs and friendly owners... highly recommended HVAC company.

ry
Review β„–9

My AC quit on me in the middle of the night I was looking for a Repair service Early the next morning near me no one was opened I called top Rank they answered right away and Sent their Tech Lance out with in 45 minutes Great service honest did not try to up sell me he fix the problem I am very happy with the service I received and will be looking to replace my AC unit next year with this company thank you

Mi
Review β„–10

Rob and Pedro were awesome!!! They went above and beyond! Highly recommended. A BIG thanks to Jeremy on sending them our way. Thanks again to all of the Top Rank Team!

Ke
Review β„–11

Jeremy was quick to return my call and set up the same day appointment. Service was excellent and my unit was fixed the first time. They are my go to company from this point forward.

Ry
Review β„–12

Top Rank was very responsive, quick and professional. I would refer them for any of the services they offer. I will be using them again in the future.

Ka
Review β„–13

Great people come to your house - pleasant and easy to deal with. The guys in the field are real professional.

Ru
Review β„–14

Having the background and experience with all facets of the HVAC world, I was highly impressed and extremely pleased with Top Rank at every level of this undertaking. My own HVAC experience and formal education began in 1977 completing a college degree in Mechanical-Electrical Technology and starting a career in related work immediately thereafter. I worked on every type of HVAC system for over 30 years, from residential, to commercial and industrial systems. From troubleshooting and repairs, to complete system replacements and new installations, to systems calculations and design. With this extensive background and knowledge, suffice it to say, I pursued the selection process of finding a HVAC company that would meet or exceed my expectations of replacing my inadequate undersized system with one that would perfectly address the current system shortcomings. After meeting with 7 HVAC company reps, I narrowed it down to 3 companies. It then came down to best bang for the buck, knowledge of this technology by the salesperson, and properly designed system. It is very important not to oversize a system as much as undersizing one. I had already performed a heat load calculation and determined what a properly sized unit should be. This narrowed the field to 2 companies. In the end, it was clear that Jeremy from Top Rank had first hand knowledge and field experience, so my choice was clear. At no time did I have regrets or buyers remorse. The technicians performed their work with such artistic approach and pride, that I was very pleased with my own efforts to being patient getting so many bids. Unfortunately, age, physical restrictions, certification, and new laws, sadly prevent me from being able to do this work myself. However, the completed work, unit selection, and Top Rank HVAC selection, resulted in an equally satisfying experience. I would not only recommend Top Tank as the company for your next HVAC job, I would urge you to think long and hard, before selecting an alternate company. To Top Rank, Jeremy, Rachel and the Technicians, who took care of this task for me, Thank you all. As stated, you have exceeded my expectations. What sets you all apart, is that you care, for your company image, your personal reputations, and for the well being and satisfaction of your customers! Know that my satisfaction is what inspired me to write this β€œFirst Ever” review of any business. Kudos to a job well done!Ruben

Su
Review β„–15

Needed a contractor to help me with repairs of a home that I had listed from resetting toilets, to repairing dry rot and also some minor leaks and painting areas on fascia and the eaves. Rob showed up on time as promised and was able to get me a bid and schedule the work to be completed to keep our closing on time.

Do
Review β„–16

Honest, professional, even on a 108 degree day! Office staff were friendly, responsive. They called before they came out to give me a heads up. Highly recommended.

Jo
Review β„–17

Awesome! Came out on an emergency repair, fast, efficient, and affordable. Just fixed what was wrong and checked filters for me. Did not try to sell me anything. Absolutely amazing!Thanks!

An
Review β„–18

Thank you Jeremy for getting my whole house fan replaced in less than 2 weeks and the FANTASTIC people at your office and the very hard-working young men who installed it! Great Job Top Rank!

pa
Review β„–19

Shawn was very helpful with every need. The whole company was responsive and professional in everyway. We had a new central heating and air unit installed and it works perfect.. Thanks Jeremy and Shawn for all your help..... Paul

Ch
Review β„–20

I found Top Rank through Home Advisor. I read the reviews and called for an estimate. Jeremy came out and went over the steps needed to install a whole house fan. I called several other companies and had estimates from them as well. Jeremy was not the least expensive but personable and responsive to texts. I was unsure about which brand of fans to choose from and did more homework. I then spoke further with Jeremy and decided on the Quiet Cool Stealth Pro.He gave me a great price and I also decided to join the VIP membership to have maintenance on my HVAC system twice per year.The installation process was a day project. James and Derek were the installers. Both are dog lovers which my dog enjoyed. They were respectful with putting on booties when requested as well as throwing down the tarp to keep the mess to a minimum. Derek had some trouble with the switch and needed to work longer than expected. Even after working longer, he began to vacuum up the mess. I insisted on vacuuming since I own a Sharp vacuum that cleans better than most.We are using our Quiet Cool this evening and am loving it. It is in the low 70’s and falling and has greatly cooled the house. We have a couple of windows/doors (back patio) open and it feels wonderful in our home. I would definitely recommend Top Rank. They were prompt, honest, and saw the job through. They also sent the service worker to complete the Spring maintenance and will call in the fall for the 2nd maintenance on the furnace.Looking forward to a lower electric bill and cooler home this summer with our new whole house fan.

SP
Review β„–21

The worst experience I have ever had no customer service skills no knowledge very confused office after the initial visit from the service technician The technician scheduled an appointment for the next day to do the repair they didnt show up at all the following day I was told they werent going to come anyway until they have a payment when I ask how much it is they give me one price labor and parts together didnt know how much of that labor was didnt know how much the part is just some number I guess that they made up of the top there head . The woman that answered the phone was very rude short and had a nasty attitude. I wouldnt recommend them nor go back to them call them 1ever again I called somebody else to do the work

ap
Review β„–22

I had a great experience with this company, called about 8:30 or 9 & scheduled a same day appt for 3 to 5 but called at 12:30 to come earlier, I definitely excepted...lol. Thank God because air was blowing hot. Did the diagnostic & was up and running in about an hour or less. Thank you!

La
Review β„–23

Top Rank does a great job on my commercial buildings and is the reason why they are my go-to company on all things HVAC.They are always available in a crunch, reasonably priced and responsive.Overall, a very reliable and trustworthy group to work with.

Re
Review β„–24

Da Bomb! Down to earth and customer friendly. Someone that had suggestions before they said I had to replace everything. Great company!

Ja
Review β„–25

Great service, very friendly, and on time

Th
Review β„–26

Honest and knowledgeable, they went above and beyond to give us good service.

je
Review β„–27

Always great fast service!!

Ka
Review β„–28

Efficient. Polite.

Information
12 Photos
28 Comments
4.9 Rating
  • Address:9100 Elkmont Way, Elk Grove, CA 95624, United States
  • Site:http://hvac.toprankinc.com/
  • Phone:+1 916-667-3399
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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