Repair man showed up, I was at work my brother was home he didnt even want to look at the washer, he asked -who is gonna pay?- to Wich my brother replied - my brother - the guy said - I dont think so - and took off. We called customer service to file a complaint and they told us their Sistem was down. They keep emailing me to reschedule, I dont think so!
Sometimes you get a good repairman, and other times its a disaster. SAD
Right part