Came here this morning hoping to be the first in the store. The website and sign on the door say they open at 10 today, but its 10:11 and no sign of them opening. What a waste of time.

Got such great support from Santiago and Tony! I couldnt be more thankful for their guidance and help with my purchase. Ive been with Boost Mobile for 8 years and am far more inclined to stay because of the service I got today. These guys know their stuff! I also didnt feel rushed. All my options were explained to me, so I was confident in what I purchased. I also feel very sure they would help me in the event I had further questions. great guys!

Switched over from t-mobile and it was the best decision ever moved 4 lines and recived 4 free phones i really loved how Adriana was so nice and explained everything from bill to promotions they had i got the iphone SE and in my favorite color. Red thank you for your very. Professional care my family and i will only visit this location they made us feel like family

Maira go see her good worker she keep it real with u

Will was super helpful and very pleasant to work with. Being new to the area, it was really nice to find someone so friendly and knowledgeable and willing to help. This will be my go-to store going forward.

My husbands phone screen was broken. I went to 3 other places. Myra was the only one willing to try to recover his data.She was unable. I went home to discuss his options. 1 quote was for $179.00 to replace the screen. We have a phone, but she discovered that it was not compatible for Boost system. Myra helped me get a new phone and accessories. She even explained how to backup our data. Great customer service!

Great customer service at this location! Adriana helped me a lot today!

Lazy lazy lazy, I went in just needing to add a line, already bought the phone just needed it connected and added to my account. Dude working was just eating his pizza looked bothered that someone came in needing him to do anything, took one look at the phone and told me he couldnt help me. Said I need to call customer service and get it connected oh and they are closed at 5 so I needed to wait until tomorrow! So much for my daughters birthday present being ready on time. I really hate the fact they bought out virgin mobile. I would have NEVER chosen to come here willingly.

Very friendly, professional

Alex is one of the best salesman I’ve met. He took the time to help me with several issues I was having with my phone. At the same time he was still helping other customers so that they wouldn’t have to sit and wait. Very talented and great at what he does. Definitely put the customers needs first.

Great purchasing experience from this store!I recently was in search of a new mobile provider, looking for lower monthly rates and higher data caps. I was unsure of Boost at first, but the salesman named Alex really sealed the deal for me!He was so helpful from the time I walked through the doors until I left! He even went the extra mile to help me gather information from my previous carrier that was need to switch my number to boost!He made me a GREAT deal on an iPhone 6 and even set me up with an awesome Case and glass screen protector at little cost!!Definitely recommend this place of business if youre shopping wireless carriers!The customer service was AMAZING and have gained a repeat loyal customer, I will go no where, but this Boost Mobile store for any accessories or devices in the future!!

It doesnt give me as good as a signal as my previous. Its getting better using the phone and I have had worse service from other phone giants. All and all not bad

Well, I was in a situation were I was leaving one company and looking to get service from another - because I was unsatisfied with the care (or lack there of) that the company I was with, was showing. What started off as browsing turned into me actually signing up for service with Boost Mobile. The Manager Alex made the experience worthwhile. His professionalism, and knowledge of the devices held at his location was above and beyond. He even took the time to walk me through the basics of working my new S8.

Theres no other phone retail I would go to than this Boost Mobile on Teasley Ln. Customer service was great as always and I cant wait to stop by again to be helped by Mayte, I highly recommend!

I called this location and the sales guy service was extraordinary. He was very informative and was able to switch me over to boost from family mobile with a iPhone 6 for just $49! Good quality service unlike other places these days ⭐️ ⭐️⭐️⭐️⭐️

Glad we found this location ! We have been with cricket for 5 years I have a family of 4 so we ended up getting 5 lines for the kiddos and husband . Staff was very friendly and helpful they even switched our stuff over for free . Made the whole switch easy , so far everyone is content with their devices and they love how they now include hotspot with our unlimited plan !I would highly recommend this to anyone if your looking to save money and getting a bang for your buck !

I locked myself of of my phone and forgot my passwords! Thanks to this store they were able to reset my phone and keep some of my information from my memory card so i could continue to use my phone. Good customer service!

Super nice, very helpful and explains so I understand how to use my phone. Would definitely recommend this store. 5 star would give 10 if I could

Alex provided great customer service and was extremely helpful when I went to his store to pick up my new phone. He made all the data transfers and got me all set up and running. I got a great deal and excellent customer service. Very positive experience!

I CALLED UP HERE AND SPOKE TO ANA ABOUT MY BILL DUE DATE AND SHE WAS ABLE TO ASSIST ME ALSO VERY NICE , COMPARED TO SOME OTHER STORES AROUND HERE . I AM SO GLAD I CALLED THIS LOCATION , ANYWAYS I HOPE THIS MAKES HER DAY BETTER IF SHE SEES IT

The only sales rep working wasnt there when I got there. I understood as I worked in wireless and there were times when youre there only one working and you have to close the store to take a break. When the rep returned he seemed more interested in getting rid of me than helping me (maybe cause he went and picked up lunch and brought it back to the store to devour.) He was quick & direct with his his answers to my questions and I felt like he wanted me gone so he could eat. I objected to a statement he made and he was done with me but I had more questions. By the way I was the only one there. 2-3 weeks prior I was at the same store and a lady, I believe her name was Ana, was also by herself, had a store full of customers but I felt like she cared in the way she was handling us. If I go back there it will be to see Ana.

Alex was so helpful from the moment I walked in the door. Very professional and well mannered. I will definitely go back to him. Highly recommended it.

I recently had a family member pass away and i lost my phone which made everything more frustrating because all the photos i had in memory where on my old phone . The gentleman here is amazing! he was able to help me retrieve all my photos from my lost phone with my email which i did not know was possible . i hope your able to read this kudos to you ! :)

Best customer service I’ve EVER had. If there was a way to clone the employee there and put him in every customer service position there is in the world, it would definitely be a better place.

Me and my sons have been with boost for years , Alex was very helpful he got me a good deal on 3 iphones for my boys . I am glad he was able to work with what my spending was and he also helped me transfer my stuff . takes a lot of patients but my experience was beyond good . i just moved my family from gainesville so good to know i found my home boost store !

I Love The Vibe Of The Person Who Helped Me, This Boost Is Awesome And Any Person You Talk To Will Answer Any Questions You May Have About Boost Mobile .

Loved the service I received from Myrna, gave me a great bundle on the accessories and was very patient with me! Glad I made the switch!

I have been to several locations and i never knew that boost mobile offered payment plans on phones , i cant remember who helped me but they got me into a new iphone on a payment plan and i love love love my new phone !!!!!!!!!

Alex was a amazing salesman he told me a few months ago about a phone that was gonna be free and i switched over and got the phone i really wanted

Not good. The store is supposed to open at 10am I along with other Customers arrived well after 10am and the store was not openI waited until 1020am

Alex went above and beyond to get my metro line re activation so I would qualify for a free phone and set me up on auto reboost where I now save $5 a month so now Im paying $45 for unlimited everything!!I would highly recommend this store to any of my friends! Keep up the great work! (:

Alex was very friendly and seemed to enjoy his job. He was very knowledgeable about the inventory and got me hooked up with a great phone! Best experience in a cell phone store I have ever had.

We seen the commercials on tv which brought us to the store , we have been with tmobile for 2 years so we were not sure about switching over! but the sales guy that worked was very helpful and knowledgeable on how we would save a lot compared to tmobile so we made our mind and switched / tmobile store on 380 was not helpful but overall the service to get us started was easy / thank you for good customer service , seems its hard to find these days .

Awesome experience! Super helpful customer service, would recommend 10/10! Keep up the great work!

Alex is an amazing individual, and not only does he know what he is doing, he knows what the products are and listens to the customer base. Much better experience going through him for a phone than going to an At&t store and dealing with people harassing me to make a higher profit. Thanks Alex.

Great customer service, friendly associates, great deals. Great phones.

Be sure to stop by and get the best customer service in Denton. Great customer service wins customers no matter what. Treat me right and I will be a repeat cusyomer.

Came in and Alex was able to get Me into a free phone and I was able to trade my phone in were I just payed my bill for 50 I came from metro. This was a cool store to visit good vibes !!!!

My cell phone company, Best there is in cell phone service...

Alex is extremely helpful and worked hard to fix my sons phone after a misshap with an app. So much so i plan on changing to Boost from Metro and will be purchasing a new phone from him.

Ana and Alex were great workers and helped me out with h good deals and helped me with my phone

I had a very good experience here! Thanks Mr Alex Fuentez for everything! I strongly recommend each and everyone to change over to Boost Mobile and make sure your experience is like mine by going to this specific store!!! Im a very satisfied customer, more than Ive ever been!!!!

Alex has excellent customer service theres nothing he cant do!

Alex Fuentes was a great help to me today i am well pleased with his service.

Alex was more than helpful. I was a MetroPCS customer just looking around and I was not happy with Metro. I went in the store just browsing and I came out a customer. Please dont let Alex leave. We need more people like him for customer service. He deserves Employee of the Month!!

Price ended up being more than I was quoted over the phone. Then I was told that I had to purchase additional items in order to get the sale price (phone case or glass protector) But the salesclerk was so nice about it that I went ahead and paid the extra.

Worst service ever. The new owners hired people who dont know anything. I have been with boost for 10 years and after today I am switching. They were sharing an internet stick so it took twice as long just to get them to pull up our account and almost sold us a phone without having the phone in stock.

This is the best company.. The gentleman that works here is amazing..

Good ppl & good service what more could you ask for

Salesman is awsome! No question is to dumb for him!

Alex is totally unprofesional... told a customer that he threw away their $50 boost card.. next day.. after calling corporate... he suddenly finds the card.... I am a customer service rep with another company and when trying to help the customer and dealing with this rep... he kept hanging up... at this point.. he owes the custooner $50.

Excellent customer service

Great service. The sales man was nice and got my phone services switch quickly. I would use this store everytime.

These guys will talk you through anything your not understanding and are super friendly and helpful

Just getting around to writing this a month later, though, Alex was incredibly unprofessional and rude when I had to call him in order to help out a customer. I was the original person to help said customer and when the company I work with didnt have the proper sim card and after many calls with Boost Mobiles Customer Care and Tech support we came to the conclusion that the customer would have to go to a stand alone Boost store. I then called this location, told them what was going on and they told me they had the correct product (sim card) to get the customer up and running. I joyfully told the customer theyd be taken care of and sent them on their way, hoping things would work out. I was surprised the next day that they came back to me with more issues than I sent them away with, and this is where Alex comes in. Alex had taken the service plan card, set up an account, attached a sim card to the account, given the phone/sim card a phone number, used the service plan card and then DISCARDED BOTH THE SIM CARD AND SERVICE PLAN AND GOT THE ACCOUNT ACTIVATED AND APPROVED. Meaning everything on the account said it was good to go when it wasnt, trashed both crucial items and told the customers that it wouldnt work. The customers were upset by the time we got them and since we couldnt do anything with the service card they purchased from us being DISCARDED I ended up having to call Boost Corporate myself after a very RUDE and INFORMAL phone call with Alex, as he had given the customers his card, in which he hung up on me and my manager MULTIPLE times within the next hour that had occurred all the while when we were talking to him he was stand-offish and rude. Boost Mobile Corporate/Customer Care were the ones in the end that resolved things and came down to a conclusion with me, kindly, over the phone and THEY URGED ME to write a review. Sad when Boost themselves tell me to write an honest negative review on someone who works for their own company because of how that person acted.Kind of happy I waited a month, Alex went and called Cindy and Is upper management to have her take down her review. I wonder how many others hes tried to bully into taking down their negative review?

Was at this location at 1:45 pm and stayed until 2:30 pm the store was not open no sign in the door explain the absence very lame as I live no where near the store.

Great place, and service. See Alex. Tell him penny guy sent you !

AMAZING experience and I am extremely satisfied with my new phone and service, Alex Fuentez was so helpful in helping me switch my phone lines over from metro and was so polite! He is also bilingual! Thank you Alex!!

Great dels better than metro

Sittin outside waiting for them to open. Says open at 10 am well its after 10 am. Not very punctual.

Service is bad, they dont care.

Im currently a student at UNT this person helped me out by getting me and my friend on a unlimited plan for a reasonable price , Ive been with boost for 6-7 months and as a student I need a plan that will save me money!! Thanks !!

Very fast and friendly

Always providing the best deals and on top of that great customer service....

Why pay 100/month for phone service and spend 400 on a phone. Got mine here for 15 and monthly bill is 30. Cant beat that!

Always willing to help a customer or potential customer.

Great salesman would recommend them to any an everyone.

Bilingual and great deals!!

Best cellular plan

Friendly and fast service

Awesome customer service!

Helped me set up my facebook and got all my contacts switched over with my purchase - thanks

Too Expensive to buy phone

Ok

Amazing service

Good customer service Mauricio helped me a lot and they have good prices on accessories

They helped me a lot in this store. Adriana programmed my phone well

Great service! Adriana helped me a lot

Very good service here I am very happy thank you Ana for everything !!!